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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Surprise, on Nov 25, 2025
I need to talk to someone about our house. The stucco has a hole in it and the paint is washing off. I have contacted Andrea from Landsea homes and she said we have appointment with someone (never has she told us who) that she made a appointment with. They never showed up. This storm was in September 2025. Please help Leilani Brevig 18484 W Monte Lindo Lane Surprise XXX-XXX-XXXX
Surprise, on Sep 02, 2025
Not much to like. Everything is difficult to deal with. haven’t heard anything about my one year inspection even though its been over a year. Multiple issues found with house but no faith in anyone coming to fix it and fix it properly.
Surprise, on Dec 02, 2025
As a new home buyer, I still dont know how the process works. I know with other builders, customer care reaches out to check in the homeowners and warranty items. We havent had any of that. We have a list of items that need to be fixed and not sure how to go about it.
Surprise, on Oct 25, 2025
I love how quick and attentive the company has been to meet my needs. Whether there is a significant maintenance request put in, or one that is very minimal, I am contacted by the company within the week to address my concerns.
Surprise, on Aug 12, 2025
The energy efficiency of the house as well as the quality of the home.
Surprise, AZ, on Sep 21, 2025
I really liked all of the transparency and thorough communication throughout the entirety of the purchasing process.
Surprise, on Aug 01, 2025
Everyone has been amazing to work with. They are friendly, understanding, caring, and supportive! From start to finish the process has been amazing it feels like everyone is on your team helping you become the best homeowner.
Surprise, on Oct 24, 2025
I DON’T like #1. That I’m having trouble with the flooring THROUGHOUT the SECOND floor CREAKING and making SQUEAKING NOISE EVERYTIME you walk, and was informed during walk through with Forman was normal but later find out the joists/subfloor wasn’t installed correctly. Then since I had the carpet replaced with GOOD carpet, I have to FOOT THE BILL AND PAY SOMEONE TO COME pull up the carpet and reinstall it WITH NO COMPENSATION from Landsea Homes. I DON’T like #2. That the ENTIRE driveway is CRACKED in ALL the stress crack areas and it’s only 6months old and there is CRACKING in the concrete of the FRONT entryway patio ALREADY. I DON’T like #3. The front Entry door DOESNT CLOSE/SEAL properly. I DON’T like #4. ALL the places on the exterior stucco where we taped never was painted and because of the house color being Gray, the stucco patch blends in until it rains and you have DARK PATCHES ALL OVER THE OUTSIDE STUCCO where they patched and never painted. I DON’T like #5. In the SECOND floor bathroom the medicine cabinet wasn’t installed correctly and needs to be reinstalled properly. I DON’T like #6. That the artificial turf from the landscaping package WASN'T installed properly and Landsea Homes had the landscaping people come and they took it up and just put it back down and it’s STILL FLATTENED IN AN ENTIRE LINE STRAIGHT ACROSS THE TURF. I have had to take care of other NUMEROUS items MYSELF from cracking walls above doors upstairs to adjusting doors upstairs that didn’t close to bathroom drains not installed correctly and had to replace. Towels racks weren’t installed properly and had to be reinstalled. The entryway to the master bathroom is all crooked, It looks like ALOT of SHOTTY WORKMANSHIP was put into my home and to top it off I got REALLY SOUR with LandSea Homes when they WOULDNT REIMBURSE TO TAKE UP THE CARPET AND REINSTALL IT, DEFINITELY NOT right! The customer service is SEVERELY LACKING and under these circumstances I would probably NOT buy another Landsea product
Surprise, AZ, on Sep 08, 2025
I like how there Landsea was for any concern that popped up through signing the contract to moving in.
Surprise, AZ, on Sep 06, 2025
Landsea Homes provided excellent service and have always had quick communication. I have struggled some setting up some of the “smart” technology but it of course is just a convenience and does not impede my beautiful home.
Surprise, on Jun 27, 2025
The customer service, the inspection schedule, and the loan home buying process all were the best I have ever experienced!
Surprise, on Jul 18, 2025
I like how my concerns about my home were dealt with and I was made to feel at ease
Surprise, AZ, on Sep 04, 2025
Setting up the smart features on our house and the drip irrigation
Surprise, AZ, on Sep 01, 2025
Everything was awesome. Kelly was super helpful and answered all of our questions and made it easy
Surprise, on Apr 29, 2025
Everyone we worked with on the team was very welcoming, and exceeded our expectations. The home is built sturdy and with quality materials. The area overall is well kept. We don't really have much to complain about. We just wish we would have been able to get the backyard landscaped before moving in. Even if it were just rocks. We're still working on that aspect.
Surprise, on Apr 07, 2025
The homes were built with cheap materials very low quality.
Surprise, on Jun 04, 2025
What we liked the most was our kitchen and what we liked the least was The grading of the back yard seems to steep
Surprise, AZ, on Aug 26, 2025
The entire process from start to finish was incredibly effortless. And I have been a Closer for eight years so I am in the industry and prior to that I worked for a real estate agent so I was very impressed by LandSea homes!
Surprise, on Feb 28, 2025
On time follow up to make sure everything going well.
Surprise, AZ, on Aug 23, 2025
Still dealing with issues regarding the guest shower. Its been an issue since I have moved in. Haven't been able to use the guest shower or put up decore.
Surprise, AZ, on Aug 23, 2025
Everyone was very informative and thorough throughout the whole process
Surprise, on Nov 25, 2024
Easy purchase, having any repair issues was easy to get fixed in a timely manner.
Surprise, on May 21, 2025
I’ve had multiple issues that were difficult to get it fixed. In about 6 months if living in a new built house , the amount of things that have been broken that we had to fix is insane . I’m starting to think if in 6 months that many thing are broken , what about 3-4 years later ??? Very disappointed and I regret buying this home .
Surprise, on Oct 07, 2024
Over a year since moving in and still have outstanding items which were identified prior to closing…the trades that come out to “fix” stuff end up typically making things worse or creating huge messes that I am stuck cleaning up.
Surprise, on Mar 15, 2025
Cracks on the ceiling and walls in several areas. Irrigation feeds less than adequately location Drives ways can’t accommodate two vehicles adequately Phone calls requesting information not returned.
Surprise, AZ, on Jul 28, 2025
I do not have anything negative to say. Overall, this process was amazing! Especially since we closed in TWO weeks. Kelly and Kelsey were so helpful and made this first big purchase of ours so positive. Scott and Adam (the superintendents) were very thorough during our walk through as and everything that needed fixing was done asap
Surprise, on Sep 09, 2024
I WAS SATISFIED WITH THE RESPONSE FROM THE BUILDER. WHEN I DID HAVE A PROBLEM WITH THE ANYTHING IN MY HOME THEY TOOK CARE OF IT RIGHT AWAY. I WOULD RECOMMENT YOUR COMPANY TO ANYONE WHO IS INTERESTED IN PURCHASING A HOME FROM LANDSEA.
Surprise, AZ, on Jul 27, 2025
They made it very easy and simple. I purchased home from California. Mobile notary made the process a breeze. Will recomend to family and friends.
Surprise, on Mar 01, 2025
The process was easy but there’s a lot of problems w/ the house that needs to be fixed
Surprise, on Aug 31, 2024
Things were rushed on certain parts of the house but the staff and commitment made to fix and repair anything was great
Surprise, AZ, on Jul 11, 2025
We weren't aware that we wouldn't know when to pick up the keys til the day of closing. We are firsttime home buyers so we didn't realize that was typical and part of the process.
Surprise, on Aug 15, 2024
Our support. Her name is Andrea/. She’s such a very beautiful person and very communicative gets things done right away. Thank you.
Surprise, on Feb 02, 2025
I liked the buying experience that Landsea provided. The repair of an issue due to a lack of management when our restroom flooded, knowing there was some type of plumbing issue, was my major dislike.
Surprise, on Apr 15, 2024
Still waiting on my flowers to be replaced in the front yard been a year since they were advised that they needed replaced
Surprise, on Jan 22, 2025
Slow or no response at all my brand new house already has cracks on ceiling my stove broke within the first month we’ve been without stove this whole time since October
Surprise, AZ, on Jul 05, 2025
There wasn’t anything that I disliked. Everything went smoothly from start to finish for us.
Surprise, AZ, on May 16, 2025
Contract and purchase was Excellent, everyone was great from the sales representatives to the Landsea Mortgage and the foreman. I am a little CONCERNED about the floors upstairs constantly creaking in certain areas upstairs it’s worse than others
Surprise, on Mar 25, 2024
We loved our experience with Landsea Homes. It was the best experience we have ever had. Everyone we dealt with was a pleasure to work with.
Surprise, on Dec 19, 2024
I like how the inspections or maintenance updates are scheduled from the time of purchase to several years from purchase date. Also, any tickets that I have submitted were resolved very quickly.
Surprise, on Dec 04, 2024
I liked the communication with the members I worked with, the upfront-ness of expectations we needed to understand, and the friendliness of landseas staff.
Surprise, AZ, on Apr 11, 2025
Everybody is so helpful and has been so informative! I definitely would recommend to any persons looking to buy. I am thrilled with my purchase! And Keith, superintendent, has gone above and beyond to make sure all is well. Thank you all!
Surprise, on Nov 29, 2023
The communication between the sales representative, the lender and us.
Surprise, on Nov 18, 2024
I don’t know how to communicate with the warranty/customer care. It’s been so long.
Surprise, AZ, on Apr 10, 2025
There was nothing about the process that I didn't like honestly. It was easy. It was exciting! I have had great service from everyone and the walk through and follow up with Superintendent Scott Matyniak exceeded my expectations. He was prompt and professional and made me feel like my home and my experience really mattered. He made me feel confident in the process and that future repairs will be handled the same way. The home has some great features. My only issue would be the quality of the cabinets and baseboards/trim. I wish that was more durable. I have really enjoyed my new home so far. The Citrus floor plan is fantastic!
Surprise, on Aug 27, 2023
All of the issues were resolved quickly and efficiently by Andrea. She made the experience excellent.
Surprise, on Nov 04, 2024
Landsea has stood by the home warranty period, and has handled any matters that did arise promptly. Very professional.
Surprise, on Oct 29, 2024
Everything has been unsatisfactory!!! Everything has been half assed from day one… the superintendent has never once walked my house after trades have performed their half assed work… beyond frustrated with the most recent events regarding a main water shut off valve that is suppose to be inside the water meter box not outside of it with own separate 4” valve box and the 2 foot deep hole never got compacted and my landscape rock returned like it was prior to be showing up! In addition I was never contacted that they were on my property trespassing before this work was performed! That is unacceptable!!! Zero response to phone calls or emails and including upper management!
Surprise, on Aug 17, 2023
Sales person never told us our house would be set back 5 feet because we have a corner lot. It made our backyard 5 feet smaller.
Surprise, AZ, on Mar 08, 2025
As a first time homebuyer, I wish they had a welcome packet, explaining everything that they did during the walk-throughs and a simple list of contacts and numbers for warranties, issues and emergencies, and utilities, companies, and services. Overall, the whole homebuying process was pretty easy with people helping me through every step, but it was a lot of different people contacting me making it a little difficult to track everything. I am satisfied with my home. 9/10
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Surprise, AZ, on Sep 21, 2025
I really liked all of the transparency and thorough communication throughout the entirety of the purchasing process.
Surprise, AZ, on Sep 08, 2025
I like how there Landsea was for any concern that popped up through signing the contract to moving in.
Surprise, AZ, on Sep 06, 2025
Landsea Homes provided excellent service and have always had quick communication. I have struggled some setting up some of the “smart” technology but it of course is just a convenience and does not impede my beautiful home.
Surprise, AZ, on Sep 04, 2025
Setting up the smart features on our house and the drip irrigation
Surprise, AZ, on Sep 01, 2025
Everything was awesome. Kelly was super helpful and answered all of our questions and made it easy
Surprise, AZ, on Aug 26, 2025
The entire process from start to finish was incredibly effortless. And I have been a Closer for eight years so I am in the industry and prior to that I worked for a real estate agent so I was very impressed by LandSea homes!
Surprise, AZ, on Aug 23, 2025
Still dealing with issues regarding the guest shower. Its been an issue since I have moved in. Haven't been able to use the guest shower or put up decore.
Surprise, AZ, on Aug 23, 2025
Everyone was very informative and thorough throughout the whole process
Surprise, AZ, on Jul 28, 2025
I do not have anything negative to say. Overall, this process was amazing! Especially since we closed in TWO weeks. Kelly and Kelsey were so helpful and made this first big purchase of ours so positive. Scott and Adam (the superintendents) were very thorough during our walk through as and everything that needed fixing was done asap
Surprise, AZ, on Jul 27, 2025
They made it very easy and simple. I purchased home from California. Mobile notary made the process a breeze. Will recomend to family and friends.
Surprise, AZ, on Jul 11, 2025
We weren't aware that we wouldn't know when to pick up the keys til the day of closing. We are firsttime home buyers so we didn't realize that was typical and part of the process.
Surprise, AZ, on Jul 05, 2025
There wasn’t anything that I disliked. Everything went smoothly from start to finish for us.
Surprise, AZ, on May 16, 2025
Contract and purchase was Excellent, everyone was great from the sales representatives to the Landsea Mortgage and the foreman. I am a little CONCERNED about the floors upstairs constantly creaking in certain areas upstairs it’s worse than others
Surprise, AZ, on Apr 11, 2025
Everybody is so helpful and has been so informative! I definitely would recommend to any persons looking to buy. I am thrilled with my purchase! And Keith, superintendent, has gone above and beyond to make sure all is well. Thank you all!
Surprise, AZ, on Apr 10, 2025
There was nothing about the process that I didn't like honestly. It was easy. It was exciting! I have had great service from everyone and the walk through and follow up with Superintendent Scott Matyniak exceeded my expectations. He was prompt and professional and made me feel like my home and my experience really mattered. He made me feel confident in the process and that future repairs will be handled the same way. The home has some great features. My only issue would be the quality of the cabinets and baseboards/trim. I wish that was more durable. I have really enjoyed my new home so far. The Citrus floor plan is fantastic!
Surprise, AZ, on Mar 08, 2025
As a first time homebuyer, I wish they had a welcome packet, explaining everything that they did during the walk-throughs and a simple list of contacts and numbers for warranties, issues and emergencies, and utilities, companies, and services. Overall, the whole homebuying process was pretty easy with people helping me through every step, but it was a lot of different people contacting me making it a little difficult to track everything. I am satisfied with my home. 9/10
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Surprise, on Dec 02, 2025
As a new home buyer, I still dont know how the process works. I know with other builders, customer care reaches out to check in the homeowners and warranty items. We havent had any of that. We have a list of items that need to be fixed and not sure how to go about it.
Surprise, on Oct 25, 2025
I love how quick and attentive the company has been to meet my needs. Whether there is a significant maintenance request put in, or one that is very minimal, I am contacted by the company within the week to address my concerns.
Surprise, on Oct 24, 2025
I DON’T like #1. That I’m having trouble with the flooring THROUGHOUT the SECOND floor CREAKING and making SQUEAKING NOISE EVERYTIME you walk, and was informed during walk through with Forman was normal but later find out the joists/subfloor wasn’t installed correctly. Then since I had the carpet replaced with GOOD carpet, I have to FOOT THE BILL AND PAY SOMEONE TO COME pull up the carpet and reinstall it WITH NO COMPENSATION from Landsea Homes. I DON’T like #2. That the ENTIRE driveway is CRACKED in ALL the stress crack areas and it’s only 6months old and there is CRACKING in the concrete of the FRONT entryway patio ALREADY. I DON’T like #3. The front Entry door DOESNT CLOSE/SEAL properly. I DON’T like #4. ALL the places on the exterior stucco where we taped never was painted and because of the house color being Gray, the stucco patch blends in until it rains and you have DARK PATCHES ALL OVER THE OUTSIDE STUCCO where they patched and never painted. I DON’T like #5. In the SECOND floor bathroom the medicine cabinet wasn’t installed correctly and needs to be reinstalled properly. I DON’T like #6. That the artificial turf from the landscaping package WASN'T installed properly and Landsea Homes had the landscaping people come and they took it up and just put it back down and it’s STILL FLATTENED IN AN ENTIRE LINE STRAIGHT ACROSS THE TURF. I have had to take care of other NUMEROUS items MYSELF from cracking walls above doors upstairs to adjusting doors upstairs that didn’t close to bathroom drains not installed correctly and had to replace. Towels racks weren’t installed properly and had to be reinstalled. The entryway to the master bathroom is all crooked, It looks like ALOT of SHOTTY WORKMANSHIP was put into my home and to top it off I got REALLY SOUR with LandSea Homes when they WOULDNT REIMBURSE TO TAKE UP THE CARPET AND REINSTALL IT, DEFINITELY NOT right! The customer service is SEVERELY LACKING and under these circumstances I would probably NOT buy another Landsea product
Surprise, on Jul 18, 2025
I like how my concerns about my home were dealt with and I was made to feel at ease
Surprise, on Jun 04, 2025
What we liked the most was our kitchen and what we liked the least was The grading of the back yard seems to steep
Surprise, on May 21, 2025
I’ve had multiple issues that were difficult to get it fixed. In about 6 months if living in a new built house , the amount of things that have been broken that we had to fix is insane . I’m starting to think if in 6 months that many thing are broken , what about 3-4 years later ??? Very disappointed and I regret buying this home .
Surprise, on Mar 15, 2025
Cracks on the ceiling and walls in several areas. Irrigation feeds less than adequately location Drives ways can’t accommodate two vehicles adequately Phone calls requesting information not returned.
Surprise, on Mar 01, 2025
The process was easy but there’s a lot of problems w/ the house that needs to be fixed
Surprise, on Feb 02, 2025
I liked the buying experience that Landsea provided. The repair of an issue due to a lack of management when our restroom flooded, knowing there was some type of plumbing issue, was my major dislike.
Surprise, on Jan 22, 2025
Slow or no response at all my brand new house already has cracks on ceiling my stove broke within the first month we’ve been without stove this whole time since October
Surprise, on Dec 19, 2024
I like how the inspections or maintenance updates are scheduled from the time of purchase to several years from purchase date. Also, any tickets that I have submitted were resolved very quickly.
Surprise, on Dec 04, 2024
I liked the communication with the members I worked with, the upfront-ness of expectations we needed to understand, and the friendliness of landseas staff.
Surprise, on Nov 18, 2024
I don’t know how to communicate with the warranty/customer care. It’s been so long.
Surprise, on Nov 04, 2024
Landsea has stood by the home warranty period, and has handled any matters that did arise promptly. Very professional.
Surprise, on Oct 29, 2024
Everything has been unsatisfactory!!! Everything has been half assed from day one… the superintendent has never once walked my house after trades have performed their half assed work… beyond frustrated with the most recent events regarding a main water shut off valve that is suppose to be inside the water meter box not outside of it with own separate 4” valve box and the 2 foot deep hole never got compacted and my landscape rock returned like it was prior to be showing up! In addition I was never contacted that they were on my property trespassing before this work was performed! That is unacceptable!!! Zero response to phone calls or emails and including upper management!
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Surprise, on Nov 25, 2025
I need to talk to someone about our house. The stucco has a hole in it and the paint is washing off. I have contacted Andrea from Landsea homes and she said we have appointment with someone (never has she told us who) that she made a appointment with. They never showed up. This storm was in September 2025. Please help Leilani Brevig 18484 W Monte Lindo Lane Surprise XXX-XXX-XXXX
Surprise, on Sep 02, 2025
Not much to like. Everything is difficult to deal with. haven’t heard anything about my one year inspection even though its been over a year. Multiple issues found with house but no faith in anyone coming to fix it and fix it properly.
Surprise, on Aug 12, 2025
The energy efficiency of the house as well as the quality of the home.
Surprise, on Aug 01, 2025
Everyone has been amazing to work with. They are friendly, understanding, caring, and supportive! From start to finish the process has been amazing it feels like everyone is on your team helping you become the best homeowner.
Surprise, on Jun 27, 2025
The customer service, the inspection schedule, and the loan home buying process all were the best I have ever experienced!
Surprise, on Apr 29, 2025
Everyone we worked with on the team was very welcoming, and exceeded our expectations. The home is built sturdy and with quality materials. The area overall is well kept. We don't really have much to complain about. We just wish we would have been able to get the backyard landscaped before moving in. Even if it were just rocks. We're still working on that aspect.
Surprise, on Apr 07, 2025
The homes were built with cheap materials very low quality.
Surprise, on Feb 28, 2025
On time follow up to make sure everything going well.
Surprise, on Nov 25, 2024
Easy purchase, having any repair issues was easy to get fixed in a timely manner.
Surprise, on Oct 07, 2024
Over a year since moving in and still have outstanding items which were identified prior to closing…the trades that come out to “fix” stuff end up typically making things worse or creating huge messes that I am stuck cleaning up.
Surprise, on Sep 09, 2024
I WAS SATISFIED WITH THE RESPONSE FROM THE BUILDER. WHEN I DID HAVE A PROBLEM WITH THE ANYTHING IN MY HOME THEY TOOK CARE OF IT RIGHT AWAY. I WOULD RECOMMENT YOUR COMPANY TO ANYONE WHO IS INTERESTED IN PURCHASING A HOME FROM LANDSEA.
Surprise, on Aug 31, 2024
Things were rushed on certain parts of the house but the staff and commitment made to fix and repair anything was great
Surprise, on Aug 15, 2024
Our support. Her name is Andrea/. She’s such a very beautiful person and very communicative gets things done right away. Thank you.
Surprise, on Apr 15, 2024
Still waiting on my flowers to be replaced in the front yard been a year since they were advised that they needed replaced
Surprise, on Mar 25, 2024
We loved our experience with Landsea Homes. It was the best experience we have ever had. Everyone we dealt with was a pleasure to work with.
Surprise, on Nov 29, 2023
The communication between the sales representative, the lender and us.
Surprise, on Aug 27, 2023
All of the issues were resolved quickly and efficiently by Andrea. She made the experience excellent.