Top Homebuilder Ratings & Reviews

Risewell Homes

Beacon@Eastvale Square

21 Homeowner Reviews Completed Apr 2025 - Dec 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.1
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.1

Purchase Experience

4.3

Home Personalization Experience

4.6

Construction Experience

4.3

Customer Care Experience

4.3

Home Readiness

4.3

Community Profile

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Eastvale, CA, on Nov 26, 2025

Solar Panel Experience. Very confusing. Hate being forced to lease the Solar Panel when puchasing a new home. Understand it is a new California law but it seema like we should have an option to request for a Power Purchase Agreement, or financing the solar panels or even rollingnit into the loan.

4.2
Verified Homeowner
Easatvale, on Oct 18, 2025

[Translated from ZH-S] I think there is no parking lot because there are only two parking spaces for one household, but there are three cars in the family. The community should provide public parking and charge a certain fee for owners with more than two cars.

4.1
Verified Homeowner
Eastvale, CA, on Nov 02, 2025

A very pleasant purchasing experience.

5.0
Verified Homeowner
Eastvale, CA, on Oct 27, 2025

The customer service has been good — they answer my calls and respond to my emails promptly. However, after living here for two months, I’ve noticed that the house feels like it was built in a rush with minimal quality assurance. For example, the windows are uneven in dimension from top to bottom and side to side. I also experienced an electrical wiring issue that caused unusually high energy bills during the first two months. The AC was blowing hot air, which took considerable time and frustration to identify and resolve. Additionally, the kitchen sink doesn’t drain properly, and the carpets have hard clusters that are noticeable when walking. A few electrical sockets weren’t functioning, and there were spiders in the house when I moved in — it would have been helpful if the builder had done a pest spray beforehand.

4.9
Verified Homeowner
Eastvale, CA, on Oct 22, 2025

We are genuinely thrilled with our new home! Although we are still navigating the unpacking process, the experience has been rewarding and fulfilling. Throughout this transition, we've encountered a mix of challenges and triumphs, but I must emphasize that our overall experience has been truly remarkable. I want to give special recognition to [name removed]. From the very beginning, she played a pivotal role in making our journey seamless. Her extensive expertise and professionalism shone through every interaction we had. [name removed] was incredibly supportive, offering valuable insights and guidance that made a significant difference in our experience. Moreover, I cannot praise the entire team enough for their dedication and hard work. Each member contributed to ensuring that our move was as smooth as possible, and their commitment did not go unnoticed. In summary, I have nothing but positive things to express about our experience. The collective effort from everyone involved has turned this milestone into a joyous occasion in our lives. We are sincerely grateful for the outstanding support and professionalism displayed by the entire team. Thank you all for your incredible dedication!

5.0
Verified Homeowner
Eastvale, CA, on Oct 17, 2025

[Translated from ZH-T] Comfortable environment

4.9
Verified Homeowner
Eastvale, CA, on Oct 09, 2025

Comfortable environment, favorite layout

4.9
Verified Homeowner
Eastvale, CA, on Oct 09, 2025

New Home staff has been great to work with. Purchase process was easy and hassle-free. I did have a significant issue at move-in with the energy use by the HVAC system. However, once identified, it was addressed and resolved quickly. Would like to recognize [name removed] and [name removed] for their assistance through the process.

4.8
Verified Homeowner
Easatvale, CA, on Sep 17, 2025

I liked the Sales and Lending team. They are vey helpful through out the process. The construction quality is not what i expected. Also the response in issue resolution is very bad

4.6
Verified Homeowner
Easatvale, CA, on Jul 17, 2025

Steven and Tony were amazing to work with and helped me navigate the home buying process. I would highly recommend them to others

4.9
Verified Homeowner
Easatvale, CA, on Jul 17, 2025

I was never afforded the opportunity for final walk-through. The work orders that were created after I moved in were handled on my own.

2.5
Verified Homeowner
Easatvale, CA, on Jun 30, 2025

Tony Duran was our first contact and he was amazing. He was clear, transparent, and extremely helpful!

4.9
Verified Homeowner
Easatvale, CA, on Jun 23, 2025

I was deeply frustrated by the purchase experience. On multiple occasions the team gave me inaccurate information, and my maintenance request about the fridge shutting off was never addressed. There were countless delays, and key features that originally sold me on the home were changed at the last minute, which felt like a bait and switch. Staff have also been unhelpful in providing any details about additional parking.

2.8
Verified Homeowner
Easatvale, CA, on May 22, 2025

The sales office, escrow company and outside contractors were great. The individual who did my initial walkthrough, second walkthrough and who is my contact person for issues was unreachable, unreliable and did not follow through in a timely manner if at all. I felt like one escrow received my down payment current issues or issues that occurred when we moved in were not a concern and it is two months later and I’m still trying to get the issues resolved. Other individuals besides Uriel have been more responsive and helpful. Unfortunately they still need to go through him so the process and response time is still very slow.

1.7
Verified Homeowner
Easatvale, CA, on May 13, 2025

I would say nothing that was there to dislike.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Eastvale, CA, on Nov 26, 2025

Solar Panel Experience. Very confusing. Hate being forced to lease the Solar Panel when puchasing a new home. Understand it is a new California law but it seema like we should have an option to request for a Power Purchase Agreement, or financing the solar panels or even rollingnit into the loan.

4.2
Verified Homeowner
Eastvale, CA, on Nov 02, 2025

A very pleasant purchasing experience.

5.0
Verified Homeowner
Eastvale, CA, on Oct 27, 2025

The customer service has been good — they answer my calls and respond to my emails promptly. However, after living here for two months, I’ve noticed that the house feels like it was built in a rush with minimal quality assurance. For example, the windows are uneven in dimension from top to bottom and side to side. I also experienced an electrical wiring issue that caused unusually high energy bills during the first two months. The AC was blowing hot air, which took considerable time and frustration to identify and resolve. Additionally, the kitchen sink doesn’t drain properly, and the carpets have hard clusters that are noticeable when walking. A few electrical sockets weren’t functioning, and there were spiders in the house when I moved in — it would have been helpful if the builder had done a pest spray beforehand.

4.9
Verified Homeowner
Eastvale, CA, on Oct 22, 2025

We are genuinely thrilled with our new home! Although we are still navigating the unpacking process, the experience has been rewarding and fulfilling. Throughout this transition, we've encountered a mix of challenges and triumphs, but I must emphasize that our overall experience has been truly remarkable. I want to give special recognition to [name removed]. From the very beginning, she played a pivotal role in making our journey seamless. Her extensive expertise and professionalism shone through every interaction we had. [name removed] was incredibly supportive, offering valuable insights and guidance that made a significant difference in our experience. Moreover, I cannot praise the entire team enough for their dedication and hard work. Each member contributed to ensuring that our move was as smooth as possible, and their commitment did not go unnoticed. In summary, I have nothing but positive things to express about our experience. The collective effort from everyone involved has turned this milestone into a joyous occasion in our lives. We are sincerely grateful for the outstanding support and professionalism displayed by the entire team. Thank you all for your incredible dedication!

5.0
Verified Homeowner
Eastvale, CA, on Oct 17, 2025

[Translated from ZH-T] Comfortable environment

4.9
Verified Homeowner
Eastvale, CA, on Oct 09, 2025

Comfortable environment, favorite layout

4.9
Verified Homeowner
Eastvale, CA, on Oct 09, 2025

New Home staff has been great to work with. Purchase process was easy and hassle-free. I did have a significant issue at move-in with the energy use by the HVAC system. However, once identified, it was addressed and resolved quickly. Would like to recognize [name removed] and [name removed] for their assistance through the process.

4.8
Verified Homeowner
Easatvale, CA, on Sep 17, 2025

I liked the Sales and Lending team. They are vey helpful through out the process. The construction quality is not what i expected. Also the response in issue resolution is very bad

4.6
Verified Homeowner
Easatvale, CA, on Jul 17, 2025

Steven and Tony were amazing to work with and helped me navigate the home buying process. I would highly recommend them to others

4.9
Verified Homeowner
Easatvale, CA, on Jul 17, 2025

I was never afforded the opportunity for final walk-through. The work orders that were created after I moved in were handled on my own.

2.5
Verified Homeowner
Easatvale, CA, on Jun 30, 2025

Tony Duran was our first contact and he was amazing. He was clear, transparent, and extremely helpful!

4.9
Verified Homeowner
Easatvale, CA, on Jun 23, 2025

I was deeply frustrated by the purchase experience. On multiple occasions the team gave me inaccurate information, and my maintenance request about the fridge shutting off was never addressed. There were countless delays, and key features that originally sold me on the home were changed at the last minute, which felt like a bait and switch. Staff have also been unhelpful in providing any details about additional parking.

2.8
Verified Homeowner
Easatvale, CA, on May 22, 2025

The sales office, escrow company and outside contractors were great. The individual who did my initial walkthrough, second walkthrough and who is my contact person for issues was unreachable, unreliable and did not follow through in a timely manner if at all. I felt like one escrow received my down payment current issues or issues that occurred when we moved in were not a concern and it is two months later and I’m still trying to get the issues resolved. Other individuals besides Uriel have been more responsive and helpful. Unfortunately they still need to go through him so the process and response time is still very slow.

1.7
Verified Homeowner
Easatvale, CA, on May 13, 2025

I would say nothing that was there to dislike.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Easatvale, on Oct 18, 2025

[Translated from ZH-S] I think there is no parking lot because there are only two parking spaces for one household, but there are three cars in the family. The community should provide public parking and charge a certain fee for owners with more than two cars.

4.1
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet