Homebuilder Ratings & Reviews

Risewell Homes

Southern California

1,052 Homeowner Reviews
Aug 2024 - Feb 2026

Risewell Homes

Overall Satisfaction

4.5
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

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Builder Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Southern California
Purchase Experience Testimonials from Real Homebuyers

Eastvale, CA, on Feb 12, 2026

The lack of communication with the office was stressful at times. The communication amongst the sales people as well as the buyer can be improved.I recently was going to walk into the office as I had a question and as I was walking to the door, the woman locked the door, turned around and went back to her desk. She saw me coming, but didn’t bother to ask if I needed something which I did. Although, [name removed] was very helpful and I have contacted him a couple times since the purchase and he is very responsive! He always has the answer and if he doesn’t he will find out! My Loan Officer [name removed] was also really great! Both of these gentlemen went above and beyond to assist with the close of my home.

4.6
Verified Homeowner
Eastvale, CA, on Feb 06, 2026

The entire process was easy and enjoyable. I loved how communicative Risewell Homes was during the entire process.

5.0
Verified Homeowner
Fontana, CA, on Feb 06, 2026

everything went smooth and very fast. any questions we asked were answered fast!

5.0
Verified Homeowner
Eastvale, CA, on Feb 06, 2026

[name removed], her team and [name removed] worker like crazy to get us in by the end of the year so we could get the year end deals and get in on the date our movers were available. [name removed] literally worked day and night keeping in contact with us. [name removed] was so helpful and quick and able to help speed things along when I thought it was impossible to close in time. We were so worried and she made it happen! The rest of the team was also so patient with me relaying my questions and calls to her during escrow. Everyone was really kind and helpful and made us feel welcome before we even had the house. We are so thankful [name removed] helped get us the furniture in the house too. [name removed] has been really great as well! He’s so friendly and knowledgeable. He gives great advice . We trust him and his team and know they’ll solve any issues we have. He really did all the work during the walk though, he has a great eye. Thank you wonderful team, we’re so happy here!

5.0
Verified Homeowner
Eastvale, CA, on Jan 29, 2026

From contract signing through move-in, I genuinely appreciated how smooth and stress-free Risewell Homes made the entire process. What stood out most was the responsiveness of the entire team – every question I had was answered promptly, and I never felt like I was being left in the dark about any aspect of the purchase. Everyone I worked with was incredibly welcoming and personable, which made what can typically be a stressful experience feel much more manageable. The team was consistently easy to work with, professional yet approachable, and seemed genuinely invested in making sure I was comfortable and informed every step of the way. The communication throughout the process was excellent – from updates on construction progress to scheduling walkthroughs and coordinating the closing. I felt supported from start to finish, and it's clear that Risewell Homes prioritizes the customer experience. I honestly can't point to anything I disliked about the process. The entire experience exceeded my expectations, and I would absolutely recommend Risewell Homes to anyone looking to purchase a new home.

5.0
Verified Homeowner
Anaheim, CA, on Dec 31, 2025

Like- very open and quick communication Dislike - N/A

5.0
Verified Homeowner
Fontana, CA, on Dec 31, 2025

We were Happy with [name removed] Manager , [name removed]- Sales Counselor and [name removed]- Walk Through Representative from start to finish of our New Home Buying Journey. Professional, transparent and informative excellent customer service from day one.

4.7
Verified Homeowner
Irvine, CA, on Dec 18, 2025

[Translated from ZH-S] Room facility upgrade

3.9
Verified Homeowner
Irvine, CA, on Dec 17, 2025

[Translated from ZH-S] The house is located in a very quiet area.

3.9
Verified Homeowner
Huntington Beach, CA, on Dec 14, 2025

The construction team - specially [name removed] and [name removed] have been very helpful and accommodating. Overall a great experience.

5.0
Verified Homeowner
Fontana, CA , on Dec 12, 2025

The whole loan approval to the escrow process, was seamless and stress free! From the realtor [name removed] to the loan officer and finally My move in concierge [name removed], was superb!! Any needs after my move in were addressed, by [name removed] and her team.

5.0
Verified Homeowner
Fontana, CA , on Dec 09, 2025

My sales consultant [name removed] was thorough and helpful. As a first time buyer, I was nervous and had lots of questions. [name removed] put me at ease as she walked me through the entire process with patience and care. I'm so thankful for my experience with her and for the opportunity to have a smooth home buying experience.

5.0
Verified Homeowner
Ontario, CA, on Dec 08, 2025

Our seller agent, [name removed] was absolutely great to work with! She was very professional and also very personable and welcoming. Herself along with the quality of the build down to the layout and materials enticed me and my husband to buy our first condo!

4.9
Verified Homeowner
Fontana, CA, on Dec 06, 2025

We enjoyed the experience in working with [name removed] as he made us feel like family throughout the entire purchase process. While this is not a purchase experience issue, our house does not have direct access to the backyard from the commonplace in front of the house forcing us to go through the neighbor's backyard to get to our own backyard with outdoor equipment that cannot fit through our main front door. Huge oversight on [name removed] Homes' end and [name removed] is not allowing any modification of the brick wall that is adjacent to the major street to allow for backyard access.

4.8
Verified Homeowner
Huntington Beach, CA, on Dec 06, 2025

The sales team was great!!! The paint job in the home was poorly done. The baseboards are a mess, big blobs of paint in random areas, walls werent prepped.. I've address this concern and Lansea sent workers but didn't complete the job. At this point I'm just going to take care of it myself

4.2
Verified Homeowner
Fontana, CA, on Dec 06, 2025

Like - [name removed] was very helpful in the walk-through, and remains accessible and responsive

4.3
Verified Homeowner
Fontana, CA , on Dec 05, 2025

We liked that the sales staff was very accommodating and patient with us

5.0
Verified Homeowner
Placentia, CA, on Dec 01, 2025

The design center and planning our initial configuration for our home.

5.0
Verified Homeowner
Ontario, CA, on Nov 28, 2025

[Translated from ZH-S] House structure

4.0
Verified Homeowner
Huntington Beach, CA, on Nov 28, 2025

I was told by [name removed] at Sales that J box will be out for me to easily install pendent lights and light above dining table. It did not happen and was told not included in the contract and [name removed] is no longer with the company to confirm. I could not return my lights due to time and costed me $1000.

4.0
Verified Homeowner