Homebuilder Ratings & Reviews

Risewell Homes

Southern California

1,000 Homeowner Reviews
May 2025 - Nov 2026

Risewell Homes

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

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Builder Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Southern California
Purchase Experience Testimonials from Real Homebuyers

Eastvale, CA, on Nov 11, 2026

Had good experience throughout buying process. There were unforeseen incidents on patio layout changes and however, it was resolved satisfactorily

4.6
Verified Homeowner
Eastvale, CA, on Nov 07, 2026

How effective my realtor and lender were able to get me into the home. They exceeded my expectations and are happy with our brand new home! Will be referring to clients, friends, and family!

5.0
Verified Homeowner
Fontana, CA, on Nov 07, 2026

I did not like not being able to choose the location or any interior styling of the home. During escrow, the delays with [name removed].

4.8
Verified Homeowner
Huntington Beach, CA, on Nov 02, 2026

Overall, while we appreciate the opportunity to purchase our home, our experience from contract to move-in was far more stressful than anticipated. Although [name removed] assisted with the sales process and [name removed] handled our loan, we feel the overall service was satisfactory but could have been much better. There is room for improvement, particularly in communication, coordination, and proactive guidance. On a positive note, we truly appreciated the thoughtful and generous welcome gift on move-in day. It was a pleasant surprise. We also appreciate the professionalism and efforts of the team members who tried to accommodate us throughout the process. One of our biggest concerns was the lack of experience and expertise with VA loans, which contributed to delays and unnecessary complications. We had to do much of the legwork ourselves on the VA side and provide extensive documentation, often with very short deadlines. This was especially stressful because we were away on a planned staycation and spent much of that time responding to urgent requests and gathering documents. Communication was another major issue. Some team members were unresponsive, and we received very few timely updates regarding our loan, escrow, and move-in schedule. We received last-minute notice of both escrow closing and our move-in date, resulting in unnecessary pressure and a rushed transition. The delays throughout the process were frustrating, especially when followed by sudden urgency on our end to meet deadlines. We were also disappointed with the condition of the home. There were several imperfections, including damaged doors, issues with the kitchen countertops and backsplash, and a non-working Ring doorbell chime, just to name a few. When we raised our concerns, we were told the damaged doors would not be replaced and that we would simply have to live with them. Considering the price point of the home, we expected a higher standard of quality and a greater effort to address these issues. We hope the company takes this feedback constructively by ensuring access to knowledgeable VA loan experts, improving communication and response times, providing reasonable notice for documentation requests, and better coordinating closing and move-in schedules. Purchasing a home should be an exciting milestone, not an unnecessarily stressful experience. While we are grateful to have our home and appreciate the positive gestures made by some team members, the overall process could have been much smoother, better organized, and more considerate of the buyers' time.

3.5
Verified Homeowner
Anaheim, CA, on Oct 30, 2026

The entire process, from contract to move-in, was very streamlined and easy to navigate. Everyone I interacted with was friendly, helpful, and professional, which made the homebuying experience smooth and enjoyable

5.0
Verified Homeowner
Ontario, CA, on Oct 30, 2026

my experience was nothing short of amazing. everyone I worked with was extremely helpful during the entire process. They went above and beyond to help us close on the property and made sure we had every answer we needed to our questions we had. I would recommend them any time.

5.0
Verified Homeowner
Fontana, CA, on Oct 30, 2026

[name removed] was the best!!!!

5.0
Verified Homeowner
Fontana, CA, on Oct 21, 2026

We met with the most amazing team, between sales, finance, and the walkthrough. Each member goes above and beyond to make sure our purchase experience befits the luxury home that we purchased. I have bought from another national builder previously and my experience with the Risewell team during and after the transaction has been exceptional.

5.0
Verified Homeowner
Ontario, CA, on Oct 12, 2026

No complaints. Team was very helpful throughout the process.

4.6
Verified Homeowner
Ontario, CA, on Oct 07, 2026

I really liked [name removed] and [name removed]. They were on top of all of my questions and always happy to let us visit our home or the model, which helped us make up our minds about our purchase. I found a lot of the financial stuff confusing. Every call was very quick and I felt like I didn't fully understand everything being explained. We were first time home buyers and would have appreciated a little more hand-holding.

4.8
Verified Homeowner
Anaheim, CA, on Sep 30, 2026

That [name removed] remained ready to help!

5.0
Verified Homeowner
Fontana, CA, on Sep 27, 2026

Everything was great!

5.0
Verified Homeowner
Eastvale, CA, on Sep 27, 2026

I really enjoyed [name removed] from the sales team and the rest of the staff was friendly and made us feel comfortable

5.0
Verified Homeowner
Ontario, CA, on Sep 27, 2026

Everybody was so helpful through this process of buying our first home and made it so easy. Everybody was easily accessible when I needed them and they were very informative.

5.0
Verified Homeowner
Fontana, CA, on Sep 22, 2026

The buying process was excellent from top to bottom. The walk-through was not as informative as we thought it would be, we were left with many questions, such as, how to set-up appliances, door lock, etc.

4.8
Verified Homeowner
Fontana, CA, on Sep 16, 2026

everything was handled smoothly

5.0
Verified Homeowner
Anaheim, CA, on Sep 12, 2026

excellent experience in purchase: nice home with very good service from [name removed] staff such as [name removed], [name removed].

5.0
Verified Homeowner
Eastvale, CA, on Aug 30, 2026

Simple process thoughout the journey.

4.9
Verified Homeowner
Whittier, CA, on Aug 28, 2026

I love this layout the most and like this Interior design and decorations. What I didn’t satisfy was the builder didn’t provide any lender. That makes hard to make decision to purchase this property.

4.2
Verified Homeowner
Placentia, CA, on Aug 27, 2026

I liked the communication from the whole team.

5.0
Verified Homeowner