Homebuilder Ratings & Reviews

Risewell Homes

Southern California

1,116 Homeowner Reviews
Jun 2024 - Dec 2025

Risewell Homes

Overall Satisfaction

4.5
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

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Builder Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Southern California
Purchase Experience Testimonials from Real Homebuyers

Irvine, CA, on Dec 18, 2025

[Translated from ZH-S] Room facility upgrade

3.9
Verified Homeowner
Irvine, CA, on Dec 17, 2025

[Translated from ZH-S] The house is located in a very quiet area.

3.9
Verified Homeowner
Huntington Beach, CA, on Dec 14, 2025

The construction team - specially [name removed] and [name removed] have been very helpful and accommodating. Overall a great experience.

5.0
Verified Homeowner
Fontana, CA , on Dec 12, 2025

The whole loan approval to the escrow process, was seamless and stress free! From the realtor [name removed] to the loan officer and finally My move in concierge [name removed], was superb!! Any needs after my move in were addressed, by [name removed] and her team.

5.0
Verified Homeowner
Fontana, CA , on Dec 09, 2025

My sales consultant [name removed] was thorough and helpful. As a first time buyer, I was nervous and had lots of questions. [name removed] put me at ease as she walked me through the entire process with patience and care. I'm so thankful for my experience with her and for the opportunity to have a smooth home buying experience.

5.0
Verified Homeowner
Ontario, CA, on Dec 08, 2025

Our seller agent, [name removed] was absolutely great to work with! She was very professional and also very personable and welcoming. Herself along with the quality of the build down to the layout and materials enticed me and my husband to buy our first condo!

4.9
Verified Homeowner
Fontana, CA, on Dec 06, 2025

We enjoyed the experience in working with [name removed] as he made us feel like family throughout the entire purchase process. While this is not a purchase experience issue, our house does not have direct access to the backyard from the commonplace in front of the house forcing us to go through the neighbor's backyard to get to our own backyard with outdoor equipment that cannot fit through our main front door. Huge oversight on [name removed] Homes' end and [name removed] is not allowing any modification of the brick wall that is adjacent to the major street to allow for backyard access.

4.8
Verified Homeowner
Huntington Beach, CA, on Dec 06, 2025

The sales team was great!!! The paint job in the home was poorly done. The baseboards are a mess, big blobs of paint in random areas, walls werent prepped.. I've address this concern and Lansea sent workers but didn't complete the job. At this point I'm just going to take care of it myself

4.2
Verified Homeowner
Fontana, CA, on Dec 06, 2025

Like - [name removed] was very helpful in the walk-through, and remains accessible and responsive

4.3
Verified Homeowner
Fontana, CA , on Dec 05, 2025

We liked that the sales staff was very accommodating and patient with us

5.0
Verified Homeowner
Placentia, CA, on Dec 01, 2025

The design center and planning our initial configuration for our home.

5.0
Verified Homeowner
Ontario, CA, on Nov 28, 2025

[Translated from ZH-S] House structure

4.0
Verified Homeowner
Huntington Beach, CA, on Nov 28, 2025

I was told by [name removed] at Sales that J box will be out for me to easily install pendent lights and light above dining table. It did not happen and was told not included in the contract and [name removed] is no longer with the company to confirm. I could not return my lights due to time and costed me $1000.

4.0
Verified Homeowner
Eastvale, CA, on Nov 26, 2025

Solar Panel Experience. Very confusing. Hate being forced to lease the Solar Panel when puchasing a new home. Understand it is a new California law but it seema like we should have an option to request for a Power Purchase Agreement, or financing the solar panels or even rollingnit into the loan.

4.2
Verified Homeowner
Eastvale, CA, on Nov 02, 2025

A very pleasant purchasing experience.

5.0
Verified Homeowner
Eastvale, CA, on Oct 30, 2025

[name removed] has been great with all my service request and being attentive! He is very responsive and as make my first home experience great!

4.7
Verified Homeowner
Eastvale, CA, on Oct 27, 2025

The customer service has been good — they answer my calls and respond to my emails promptly. However, after living here for two months, I’ve noticed that the house feels like it was built in a rush with minimal quality assurance. For example, the windows are uneven in dimension from top to bottom and side to side. I also experienced an electrical wiring issue that caused unusually high energy bills during the first two months. The AC was blowing hot air, which took considerable time and frustration to identify and resolve. Additionally, the kitchen sink doesn’t drain properly, and the carpets have hard clusters that are noticeable when walking. A few electrical sockets weren’t functioning, and there were spiders in the house when I moved in — it would have been helpful if the builder had done a pest spray beforehand.

4.9
Verified Homeowner
Eastvale, CA, on Oct 27, 2025

[name removed] team and introduction.

3.9
Verified Homeowner
Eastvale, CA, on Oct 25, 2025

Within 2 months of purchasing, there is a leak detected and it has not open stuff in my great room, kitchen area and in the garage for several days.

3.9
Verified Homeowner
Eastvale, CA, on Oct 25, 2025

I really enjoyed how transparent everyone was in the process. I felt involved and heard.

4.9
Verified Homeowner