Top Homebuilder Ratings & Reviews

Risewell Homes

Hayes@Eastvale Square

52 Homeowner Reviews Completed Apr 2025 - Dec 2025

Risewell Homes << Southern California

Overall Satisfaction

4.5
Customers' overall satisfaction
4.5
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.5

Purchase Experience

4.7

Home Personalization Experience

4.6

Construction Experience

4.5

Customer Care Experience

4.7

Home Readiness

4.6

Community Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Eastvale, CA, on Oct 27, 2025

[name removed] team and introduction.

3.9
Verified Homeowner
Eastvale, on Nov 24, 2025

I disliked that everyone was very busy and not too available to answer our initial questions. We did all of the research on our own then reached out when we were ready to schedule tours. Also, we can hear allot of noise between the walls and up/down stairs. The paint quality could be better. We feel we will have to invest money down long term down the line to maintain the home.

4.1
Verified Homeowner
Eastvale, CA, on Oct 20, 2025

We liked how honest and up front the New [name removed] Co was with the purchase experience. [name removed] in the sales office was responsive and helpful.

5.0
Verified Homeowner
Eastvale, on Nov 15, 2025

Are we like every single thing like they did for us.

5.0
Verified Homeowner
Eastvale, CA, on Oct 15, 2025

Office team was outstanding! They kept. Me informed and advocated for me throughout the entire process.

4.9
Verified Homeowner
Eastvale, on Nov 13, 2025

Very good service and clean facility

5.0
Verified Homeowner
Eastvale, CA, on Oct 09, 2025

The model homes were open and available to look through without pressure. The main lobby / office area was clean. The employees / agents I encountered there were professional and seemed to give thorough answers to my questions. [name removed] was very helpful in doing the walk through and final showing of the house - taking his time to make sure I understood every detail and was personable throughout our interactions.

5.0
Verified Homeowner
Eastvale, on Nov 09, 2025

I liked the friendly and responsive sales team—they made the process feel personal and supportive, like working with family. What I disliked most was the inflexible customization options for finishes, which limited our choices more than expected. Overall, a positive experience with room for improvement.

4.9
Verified Homeowner
Eastvale, CA, on Oct 09, 2025

Everyone’s attention to detail. From processes to the move in

5.0
Verified Homeowner
Eastvale, on Oct 31, 2025

Cheap homes

4.0
Verified Homeowner
Eastvale, CA, on Oct 09, 2025

[name removed] and team is outstanding, best customer service ever! I will refer anyone and everyone. It makes a difference when its your first home and unaware of what to do and expect with the unknown. I have been able to get all questions answered and able to feel safe and comfortable in my new home. Thank you [name removed] team!

5.0
Verified Homeowner
Eastvale, on Oct 16, 2025

So far the service requests that are outstanding have not been met and we are eager to resolve the issues. Also would like to have easier communication with HOA to discuss any issues such as pool key fob.

3.3
Verified Homeowner
Eastvale, CA, on Sep 02, 2025

The process was quick. There was a hiccup with my credit at one point, however it was resolved and we were able to close without any more hiccups. Thank you again for making the process so easy especially for myself being a first time homebuyer.

4.9
Verified Homeowner
Eastvale, CA, on Jul 17, 2025

no found yet

3.2
Verified Homeowner
Eastvale, CA, on Jul 17, 2025

Needs lot of improvement and customer care

4.0
Verified Homeowner
Eastvale, CA, on Jul 17, 2025

Very professional, responsive and knowledgeable about the process. Demetrio and Tony Duran were great. Receptionists were also very nice.

5.0
Verified Homeowner
Eastvale, CA, on Jul 11, 2025

We needed a faster closing and New Home Co. facilitated our need. We really liked the low interest rate (4.75%) offered to us through their preferred lender.

4.0
Verified Homeowner
Eastvale, CA, on Jul 03, 2025

I enjoyed the entire process throughout.

5.0
Verified Homeowner
Eastvale, CA, on Jun 26, 2025

Nothing!! I don’t have a complaint every body works fantastic during my process Demetrio Aquino great person the best.

5.0
Verified Homeowner
Eastvale, CA, on Jun 25, 2025

Nothing. Great experience

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Eastvale, CA, on Oct 27, 2025

[name removed] team and introduction.

3.9
Verified Homeowner
Eastvale, CA, on Oct 20, 2025

We liked how honest and up front the New [name removed] Co was with the purchase experience. [name removed] in the sales office was responsive and helpful.

5.0
Verified Homeowner
Eastvale, CA, on Oct 15, 2025

Office team was outstanding! They kept. Me informed and advocated for me throughout the entire process.

4.9
Verified Homeowner
Eastvale, CA, on Oct 09, 2025

The model homes were open and available to look through without pressure. The main lobby / office area was clean. The employees / agents I encountered there were professional and seemed to give thorough answers to my questions. [name removed] was very helpful in doing the walk through and final showing of the house - taking his time to make sure I understood every detail and was personable throughout our interactions.

5.0
Verified Homeowner
Eastvale, CA, on Oct 09, 2025

Everyone’s attention to detail. From processes to the move in

5.0
Verified Homeowner
Eastvale, CA, on Oct 09, 2025

[name removed] and team is outstanding, best customer service ever! I will refer anyone and everyone. It makes a difference when its your first home and unaware of what to do and expect with the unknown. I have been able to get all questions answered and able to feel safe and comfortable in my new home. Thank you [name removed] team!

5.0
Verified Homeowner
Eastvale, CA, on Sep 02, 2025

The process was quick. There was a hiccup with my credit at one point, however it was resolved and we were able to close without any more hiccups. Thank you again for making the process so easy especially for myself being a first time homebuyer.

4.9
Verified Homeowner
Eastvale, CA, on Jul 17, 2025

no found yet

3.2
Verified Homeowner
Eastvale, CA, on Jul 17, 2025

Needs lot of improvement and customer care

4.0
Verified Homeowner
Eastvale, CA, on Jul 17, 2025

Very professional, responsive and knowledgeable about the process. Demetrio and Tony Duran were great. Receptionists were also very nice.

5.0
Verified Homeowner
Eastvale, CA, on Jul 11, 2025

We needed a faster closing and New Home Co. facilitated our need. We really liked the low interest rate (4.75%) offered to us through their preferred lender.

4.0
Verified Homeowner
Eastvale, CA, on Jul 03, 2025

I enjoyed the entire process throughout.

5.0
Verified Homeowner
Eastvale, CA, on Jun 26, 2025

Nothing!! I don’t have a complaint every body works fantastic during my process Demetrio Aquino great person the best.

5.0
Verified Homeowner
Eastvale, CA, on Jun 25, 2025

Nothing. Great experience

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Eastvale, on Nov 24, 2025

I disliked that everyone was very busy and not too available to answer our initial questions. We did all of the research on our own then reached out when we were ready to schedule tours. Also, we can hear allot of noise between the walls and up/down stairs. The paint quality could be better. We feel we will have to invest money down long term down the line to maintain the home.

4.1
Verified Homeowner
Eastvale, on Nov 15, 2025

Are we like every single thing like they did for us.

5.0
Verified Homeowner
Eastvale, on Nov 13, 2025

Very good service and clean facility

5.0
Verified Homeowner
Eastvale, on Nov 09, 2025

I liked the friendly and responsive sales team—they made the process feel personal and supportive, like working with family. What I disliked most was the inflexible customization options for finishes, which limited our choices more than expected. Overall, a positive experience with room for improvement.

4.9
Verified Homeowner
Eastvale, on Oct 31, 2025

Cheap homes

4.0
Verified Homeowner
Eastvale, on Oct 16, 2025

So far the service requests that are outstanding have not been met and we are eager to resolve the issues. Also would like to have easier communication with HOA to discuss any issues such as pool key fob.

3.3
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet