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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Eastvale, on Feb 24, 2026
Great location, seems like a quality build and attention to detail to make all right before closing. Very few issues post move in. [name removed] staff and move in / inspection staff has been friendly and professional.
Eastvale, CA, on Mar 30, 2026
I really appreciate everyone for working with me. Here are some shoutouts: [name removed] (special shoutout)
Eastvale, on May 13, 2026
Professional service from front to end. Sales team, including [name removed] and Service Manager, [name removed] provided excellent service. Thank you.
Eastvale, on May 12, 2026
staffs are very nice, but house and decoration is very bad, I raise many tickes relate to electrical, garage door, water hieater and refregirator in the first year. some of them replace with key componment and some of them can't be fixed leading me doubt the quality and how long those appliance can last.
Eastvale, CA, on Oct 20, 2025
We liked how honest and up front the New [name removed] Co was with the purchase experience. [name removed] in the sales office was responsive and helpful.
Eastvale, on Feb 16, 2026
[name removed] has made the experience with Risewell Homes really nice.
Eastvale, on May 12, 2026
I like the community, it's nicely planned, but the build quality of the home itself and the appliances feel kind of mediocre. But the biggest drawbacks for me are the solar system (feels like a total sham with three different companies involved and making no change in the utility bills) and the HOA. The HOA fee is very high to begin with, and on top they introduced another third party to administer weird parking rules. According to them, all the parking within the community are for the guests, not for the residents who pay such high fees. Really? Did Risewell really thinks that there should be that many guests living in the community everyday?! On top of that, now the cars need to be "registered" by paying additional fees to park the even inside my own garage!!! We were actually planning on upgrading to another home within the community in the future, but that seems unlikely now. Couple of my friends and colleagues were also showing interests, but backed off after hearing my experience with the solar and the HOA. Frankly, I would love the referral bonus, but couldn't hide those from them since I value my relationship with them than some bonus :(
Eastvale, CA, on Oct 15, 2025
Office team was outstanding! They kept. Me informed and advocated for me throughout the entire process.
Eastvale, on Nov 24, 2025
I disliked that everyone was very busy and not too available to answer our initial questions. We did all of the research on our own then reached out when we were ready to schedule tours. Also, we can hear allot of noise between the walls and up/down stairs. The paint quality could be better. We feel we will have to invest money down long term down the line to maintain the home.
Eastvale, on Apr 26, 2026
I love my overall experience with Risewell Homes and would certainly recommend to everyone.
Eastvale, CA, on Oct 09, 2025
The model homes were open and available to look through without pressure. The main lobby / office area was clean. The employees / agents I encountered there were professional and seemed to give thorough answers to my questions. [name removed] was very helpful in doing the walk through and final showing of the house - taking his time to make sure I understood every detail and was personable throughout our interactions.
Eastvale, on Nov 15, 2025
Are we like every single thing like they did for us.
Eastvale, on Apr 20, 2026
Working with Customer Service Manager [name removed] has been an absolute pleasure. He is incredibly friendly, polite, and professional. [name removed] consistently acts with impressive speed; on several occasions, he responded to our service requests within just two hours of submission. Under his supervision, every repair has been resolved to our total satisfaction. I highly recommend Riswell Homes to any new home buyer for both their build quality and exceptional customer service.
Eastvale, CA, on Oct 09, 2025
Everyone’s attention to detail. From processes to the move in
Eastvale, CA, on Oct 09, 2025
[name removed] and team is outstanding, best customer service ever! I will refer anyone and everyone. It makes a difference when its your first home and unaware of what to do and expect with the unknown. I have been able to get all questions answered and able to feel safe and comfortable in my new home. Thank you [name removed] team!
Eastvale, on Nov 09, 2025
I liked the friendly and responsive sales team—they made the process feel personal and supportive, like working with family. What I disliked most was the inflexible customization options for finishes, which limited our choices more than expected. Overall, a positive experience with room for improvement.
Eastvale, CA, on Sep 02, 2025
The process was quick. There was a hiccup with my credit at one point, however it was resolved and we were able to close without any more hiccups. Thank you again for making the process so easy especially for myself being a first time homebuyer.
Eastvale, on Oct 16, 2025
So far the service requests that are outstanding have not been met and we are eager to resolve the issues. Also would like to have easier communication with HOA to discuss any issues such as pool key fob.
Eastvale, CA, on Jul 17, 2025
Very professional, responsive and knowledgeable about the process. Demetrio and Tony Duran were great. Receptionists were also very nice.
Eastvale, CA, on Jul 11, 2025
We needed a faster closing and New Home Co. facilitated our need. We really liked the low interest rate (4.75%) offered to us through their preferred lender.
Eastvale, CA, on Jun 26, 2025
Nothing!! I don’t have a complaint every body works fantastic during my process Demetrio Aquino great person the best.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Eastvale, CA, on Mar 30, 2026
I really appreciate everyone for working with me. Here are some shoutouts: [name removed] (special shoutout)
Eastvale, CA, on Oct 20, 2025
We liked how honest and up front the New [name removed] Co was with the purchase experience. [name removed] in the sales office was responsive and helpful.
Eastvale, CA, on Oct 15, 2025
Office team was outstanding! They kept. Me informed and advocated for me throughout the entire process.
Eastvale, CA, on Oct 09, 2025
The model homes were open and available to look through without pressure. The main lobby / office area was clean. The employees / agents I encountered there were professional and seemed to give thorough answers to my questions. [name removed] was very helpful in doing the walk through and final showing of the house - taking his time to make sure I understood every detail and was personable throughout our interactions.
Eastvale, CA, on Oct 09, 2025
Everyone’s attention to detail. From processes to the move in
Eastvale, CA, on Oct 09, 2025
[name removed] and team is outstanding, best customer service ever! I will refer anyone and everyone. It makes a difference when its your first home and unaware of what to do and expect with the unknown. I have been able to get all questions answered and able to feel safe and comfortable in my new home. Thank you [name removed] team!
Eastvale, CA, on Sep 02, 2025
The process was quick. There was a hiccup with my credit at one point, however it was resolved and we were able to close without any more hiccups. Thank you again for making the process so easy especially for myself being a first time homebuyer.
Eastvale, CA, on Jul 17, 2025
Very professional, responsive and knowledgeable about the process. Demetrio and Tony Duran were great. Receptionists were also very nice.
Eastvale, CA, on Jul 11, 2025
We needed a faster closing and New Home Co. facilitated our need. We really liked the low interest rate (4.75%) offered to us through their preferred lender.
Eastvale, CA, on Jun 26, 2025
Nothing!! I don’t have a complaint every body works fantastic during my process Demetrio Aquino great person the best.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Eastvale, on Feb 24, 2026
Great location, seems like a quality build and attention to detail to make all right before closing. Very few issues post move in. [name removed] staff and move in / inspection staff has been friendly and professional.
Eastvale, on Feb 16, 2026
[name removed] has made the experience with Risewell Homes really nice.
Eastvale, on Nov 24, 2025
I disliked that everyone was very busy and not too available to answer our initial questions. We did all of the research on our own then reached out when we were ready to schedule tours. Also, we can hear allot of noise between the walls and up/down stairs. The paint quality could be better. We feel we will have to invest money down long term down the line to maintain the home.
Eastvale, on Nov 15, 2025
Are we like every single thing like they did for us.
Eastvale, on Nov 09, 2025
I liked the friendly and responsive sales team—they made the process feel personal and supportive, like working with family. What I disliked most was the inflexible customization options for finishes, which limited our choices more than expected. Overall, a positive experience with room for improvement.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Eastvale, on May 13, 2026
Professional service from front to end. Sales team, including [name removed] and Service Manager, [name removed] provided excellent service. Thank you.
Eastvale, on May 12, 2026
staffs are very nice, but house and decoration is very bad, I raise many tickes relate to electrical, garage door, water hieater and refregirator in the first year. some of them replace with key componment and some of them can't be fixed leading me doubt the quality and how long those appliance can last.
Eastvale, on May 12, 2026
I like the community, it's nicely planned, but the build quality of the home itself and the appliances feel kind of mediocre. But the biggest drawbacks for me are the solar system (feels like a total sham with three different companies involved and making no change in the utility bills) and the HOA. The HOA fee is very high to begin with, and on top they introduced another third party to administer weird parking rules. According to them, all the parking within the community are for the guests, not for the residents who pay such high fees. Really? Did Risewell really thinks that there should be that many guests living in the community everyday?! On top of that, now the cars need to be "registered" by paying additional fees to park the even inside my own garage!!! We were actually planning on upgrading to another home within the community in the future, but that seems unlikely now. Couple of my friends and colleagues were also showing interests, but backed off after hearing my experience with the solar and the HOA. Frankly, I would love the referral bonus, but couldn't hide those from them since I value my relationship with them than some bonus :(
Eastvale, on Apr 26, 2026
I love my overall experience with Risewell Homes and would certainly recommend to everyone.
Eastvale, on Apr 20, 2026
Working with Customer Service Manager [name removed] has been an absolute pleasure. He is incredibly friendly, polite, and professional. [name removed] consistently acts with impressive speed; on several occasions, he responded to our service requests within just two hours of submission. Under his supervision, every repair has been resolved to our total satisfaction. I highly recommend Riswell Homes to any new home buyer for both their build quality and exceptional customer service.