Top Homebuilder Ratings & Reviews

Risewell Homes

Olivewood@Portola Springs

58 Homeowner Reviews Completed Jun 2024 - Dec 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.7

Purchase Experience

4.8

Home Personalization Experience

4.8

Construction Experience

4.7

Customer Care Experience

4.8

Installation & Workmanship

4.8

Home Readiness

4.7

Community Profile

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Irvine, CA, on Jan 03, 2025

It was great experience through from contract to close.

5.0
Verified Homeowner
Irvine, on Nov 13, 2025

I like the design and upgrades. What I don't is the quality of construction details, looks it was a kind of rush.

4.7
Verified Homeowner
Irvine, on Jul 29, 2025

My Home Advisor Chad Baker has been a top-notch service advisor, would not be happy with New Home Co. without him. He always there when I need him for every single thing that we found out deficient of our new home, he completed and fixed it with flying colors.

5.0
Verified Homeowner
Irvine, CA, on Oct 31, 2024

Need some frequent communications as i was not informed a firm closing data untill 15 days before close and had to rush on my loan process to meet the company Year end close target. Also the final walk though was not so convenient as they only offered 1 slot and was informed only 3 days early.

4.2
Verified Homeowner
Irvine, on Jun 13, 2025

New Home service is very good. The house design is very good and made the life easy. But has some small quality problems. Like cracks on the exterior walls. But it is minor.

5.0
Verified Homeowner
Irvine, on Jun 19, 2025

The house is beautiful! Well built. The only problem is the AC, it does not work properly. The setting on it is off and air disperse unevenly throughout the house. The air vent downstairs is always on and it’s loud. Also the stairs it’s very shaky and not stable when you hold the railings. Other than that, everything in the house is nice.

4.9
Verified Homeowner
Irvine, CA, on Oct 29, 2024

very pleasant experience

5.0
Verified Homeowner
Irvine, on Mar 03, 2025

customer service ([name removed]) had been very prompt to address any issues

4.6
Verified Homeowner
Irvine, CA, on Oct 23, 2024

I was satisfy with my purchase, from contract to close.

5.0
Verified Homeowner
Irvine, on Feb 10, 2025

New Home Co. deliveries good quality homes and great customer care

5.0
Verified Homeowner
Irvine, CA, on Oct 23, 2024

It was excellent purchase experience.

5.0
Verified Homeowner
Irvine, on Feb 07, 2025

It was very pleasant experience form walk though and delivery the home

5.0
Verified Homeowner
Irvine, CA, on Oct 23, 2024

very nice

5.0
Verified Homeowner
Irvine, on Feb 07, 2025

It was pleasant experience work with New Home Co. Sale team, Construction team and customer care are very knowledgeable with the homes, community.

5.0
Verified Homeowner
Irvine, CA, on Jun 23, 2024

Everything is good. couple of small things, There should have been tool to simulate how the house looks with all the add-ons that were proposed or recommended and also the ones we have chosen. Having a simulation would have made us choose better options. The representative who helped us is good but she could do what she could do. You definitely need a simulation product.

4.6
Verified Homeowner
Irvine, on Dec 03, 2024

Good warranty

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, CA, on Jan 03, 2025

It was great experience through from contract to close.

5.0
Verified Homeowner
Irvine, CA, on Oct 31, 2024

Need some frequent communications as i was not informed a firm closing data untill 15 days before close and had to rush on my loan process to meet the company Year end close target. Also the final walk though was not so convenient as they only offered 1 slot and was informed only 3 days early.

4.2
Verified Homeowner
Irvine, CA, on Oct 29, 2024

very pleasant experience

5.0
Verified Homeowner
Irvine, CA, on Oct 23, 2024

I was satisfy with my purchase, from contract to close.

5.0
Verified Homeowner
Irvine, CA, on Oct 23, 2024

It was excellent purchase experience.

5.0
Verified Homeowner
Irvine, CA, on Oct 23, 2024

very nice

5.0
Verified Homeowner
Irvine, CA, on Jun 23, 2024

Everything is good. couple of small things, There should have been tool to simulate how the house looks with all the add-ons that were proposed or recommended and also the ones we have chosen. Having a simulation would have made us choose better options. The representative who helped us is good but she could do what she could do. You definitely need a simulation product.

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, on Jul 29, 2025

My Home Advisor Chad Baker has been a top-notch service advisor, would not be happy with New Home Co. without him. He always there when I need him for every single thing that we found out deficient of our new home, he completed and fixed it with flying colors.

5.0
Verified Homeowner
Irvine, on Jun 13, 2025

New Home service is very good. The house design is very good and made the life easy. But has some small quality problems. Like cracks on the exterior walls. But it is minor.

5.0
Verified Homeowner
Irvine, on Mar 03, 2025

customer service ([name removed]) had been very prompt to address any issues

4.6
Verified Homeowner
Irvine, on Feb 10, 2025

New Home Co. deliveries good quality homes and great customer care

5.0
Verified Homeowner
Irvine, on Feb 07, 2025

It was very pleasant experience form walk though and delivery the home

5.0
Verified Homeowner
Irvine, on Feb 07, 2025

It was pleasant experience work with New Home Co. Sale team, Construction team and customer care are very knowledgeable with the homes, community.

5.0
Verified Homeowner
Irvine, on Dec 03, 2024

Good warranty

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, on Nov 13, 2025

I like the design and upgrades. What I don't is the quality of construction details, looks it was a kind of rush.

4.7
Verified Homeowner
Irvine, on Jun 19, 2025

The house is beautiful! Well built. The only problem is the AC, it does not work properly. The setting on it is off and air disperse unevenly throughout the house. The air vent downstairs is always on and it’s loud. Also the stairs it’s very shaky and not stable when you hold the railings. Other than that, everything in the house is nice.

4.9
Verified Homeowner