Top Homebuilder Ratings & Reviews

Risewell Homes

Avelina

58 Homeowner Reviews Completed Jun 2024 - Dec 2025

Risewell Homes << Southern California - Landsea

Overall Satisfaction

4.6
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.7

Purchase Experience

4.9

Home Personalization Experience

4.7

Construction Experience

4.8

Customer Care Experience

4.8

Home Readiness

4.8

Installation & Workmanship

4.7

Community Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

San Juan Capistrano, CA, on Oct 05, 2024

The entire Landsea team (especially Adriana, Nadia and Chris) were fantastic. So informative, responsive and reassuring. They definitely gave us confidence in this big decision and we are so happy with our purchase and experience.

5.0
Verified Homeowner
San Juan Capistrano, on Mar 01, 2025

Great customer service. [name removed] is very helpful and knowledgeable.

4.7
Verified Homeowner
San Juan Capistrano, on Jun 30, 2025

Landsea is a company that can be trusted. At every turn, we were treated with respect and professionalism. Landsea representatives ensured that our concerns were addressed and did everything possible to anticipate potential problem areas.

5.0
Verified Homeowner
San Juan Capistrano, on Jan 21, 2025

They have been very very very Responsive, that is all I can ask for

5.0
Verified Homeowner
San Juan Capistrano, on Jun 27, 2025

We LOVE everything about our home. Every upgrade. Every time we need help taking care of something - EVERYTHING! The only thing is our carpet choice - would never choose it again. Not sustainable. Not durable. Not what I expected.

5.0
Verified Homeowner
San Juan Capistrano, on Jan 11, 2025

The warranty service continues to be OUTSTANDING. [name removed] is responsive and the contractors timely, knowledgeable, and competent. They have rectified every issue we reported.

5.0
Verified Homeowner
San Juan Capistrano, on Apr 01, 2025

I can’t think of anything I disliked. It was my first experience.

4.6
Verified Homeowner
San Juan Capistrano, on Jan 08, 2025

Costumer care has been great. Usually get a prompt response.

5.0
Verified Homeowner
San Juan Capistrano, on Mar 31, 2025

I had no issues with any [name removed] staff members. All were professional and [name removed] accommodated several service requests and on a timely manner.

5.0
Verified Homeowner
San Juan Capistrano, on Dec 28, 2024

For every single thing, someone has followed up and taken care of it.

5.0
Verified Homeowner
San Juan Capistrano, on Jan 28, 2025

Customer service [name removed] and field manager [name removed] did an amazing job making our home purchase experience great.

4.9
Verified Homeowner
San Juan Capistrano, on Nov 22, 2024

Construction team were responsive but sales department wasn’t as much.

4.7
Verified Homeowner
San Juan Capistrano, on Dec 18, 2024

All issues have been fixed in a timely manner

5.0
Verified Homeowner
San Juan Capistrano, on Nov 19, 2024

[name removed] is amazing!!! He works so hard and always has time to help me or explain things!

5.0
Verified Homeowner
San Juan Capistrano, on Nov 21, 2024

customer service has been very responsive and helpful, good builder

4.9
Verified Homeowner
San Juan Capistrano, on Nov 19, 2024

Everything that came up after move in was taken care of fast and professional.

4.9
Verified Homeowner
San Juan Capistrano, on Nov 19, 2024

Prompt and effective problem resolution

5.0
Verified Homeowner
San Juan Capistrano, on Nov 07, 2024

I love my home. My only frustration is I can’t truly enjoy my outdoor spaces because the highway noise is extremely loud. And I feel [name removed] should have planned more landscaping where I live to block the noise.

5.0
Verified Homeowner
San Juan Capistrano, on Nov 11, 2024

The quality of the windows and fixtures is poor. The electricity keeps flickering, and the paint on my front door has peeled out.

2.8
Verified Homeowner
San Juan Capistrano, on Aug 29, 2024

Quick response to open tickets. All items completed to satisfaction.

5.0
Verified Homeowner
San Juan Capistrano, on Oct 15, 2024

Loved everyone involved with the sales and construction (fantastic job) was put off at first with the “raffle like” sales approach..

4.1
Verified Homeowner
San Juan Capistrano, on May 23, 2024

[name removed] at Customer Service was very responsive and helpful.

5.0
Verified Homeowner
San Juan Capistrano, on Sep 08, 2024

In candor, I think [name removed] rushed the construction of our subdivision. "Haste makes waste," and it is impossible to move at the pace [name removed] did without incurring the negative side effects of structural problems and imperfections. For a new home, there were a disproportionate and unnecessary number of construction issues that needed to be corrected after move-in.

4.1
Verified Homeowner
San Juan Capistrano, on May 22, 2024

I liked how fast they responded back and took care of it immediately.

4.5
Verified Homeowner
San Juan Capistrano, on Apr 09, 2024

[name removed], [name removed] (and the whole team) are fantastic at taking care of all our issues!

5.0
Verified Homeowner
San Juan Capistrano, on Mar 05, 2024

Takes a long time to hear back

4.6
Verified Homeowner
San Juan Capistrano, on Feb 27, 2024

They are very responsive to my issues and get them resolved as quickly as possible.

5.0
Verified Homeowner
San Juan Capistrano, on Jan 29, 2024

The customer service team is timely, friendly and very professional. I appreciate all of the communication and reminders.

5.0
Verified Homeowner
San Juan Capistrano, on Jan 26, 2024

[name removed] follow up promptly and is also educating me about home maintenance

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

San Juan Capistrano, CA, on Oct 05, 2024

The entire Landsea team (especially Adriana, Nadia and Chris) were fantastic. So informative, responsive and reassuring. They definitely gave us confidence in this big decision and we are so happy with our purchase and experience.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

San Juan Capistrano, on Mar 01, 2025

Great customer service. [name removed] is very helpful and knowledgeable.

4.7
Verified Homeowner
San Juan Capistrano, on Jan 21, 2025

They have been very very very Responsive, that is all I can ask for

5.0
Verified Homeowner
San Juan Capistrano, on Jan 11, 2025

The warranty service continues to be OUTSTANDING. [name removed] is responsive and the contractors timely, knowledgeable, and competent. They have rectified every issue we reported.

5.0
Verified Homeowner
San Juan Capistrano, on Jan 08, 2025

Costumer care has been great. Usually get a prompt response.

5.0
Verified Homeowner
San Juan Capistrano, on Dec 28, 2024

For every single thing, someone has followed up and taken care of it.

5.0
Verified Homeowner
San Juan Capistrano, on Dec 18, 2024

All issues have been fixed in a timely manner

5.0
Verified Homeowner
San Juan Capistrano, on Nov 19, 2024

[name removed] is amazing!!! He works so hard and always has time to help me or explain things!

5.0
Verified Homeowner
San Juan Capistrano, on Nov 19, 2024

Prompt and effective problem resolution

5.0
Verified Homeowner
San Juan Capistrano, on Nov 07, 2024

I love my home. My only frustration is I can’t truly enjoy my outdoor spaces because the highway noise is extremely loud. And I feel [name removed] should have planned more landscaping where I live to block the noise.

5.0
Verified Homeowner
San Juan Capistrano, on Aug 29, 2024

Quick response to open tickets. All items completed to satisfaction.

5.0
Verified Homeowner
San Juan Capistrano, on May 23, 2024

[name removed] at Customer Service was very responsive and helpful.

5.0
Verified Homeowner
San Juan Capistrano, on May 22, 2024

I liked how fast they responded back and took care of it immediately.

4.5
Verified Homeowner
San Juan Capistrano, on Apr 09, 2024

[name removed], [name removed] (and the whole team) are fantastic at taking care of all our issues!

5.0
Verified Homeowner
San Juan Capistrano, on Mar 05, 2024

Takes a long time to hear back

4.6
Verified Homeowner
San Juan Capistrano, on Feb 27, 2024

They are very responsive to my issues and get them resolved as quickly as possible.

5.0
Verified Homeowner
San Juan Capistrano, on Jan 29, 2024

The customer service team is timely, friendly and very professional. I appreciate all of the communication and reminders.

5.0
Verified Homeowner
San Juan Capistrano, on Jan 26, 2024

[name removed] follow up promptly and is also educating me about home maintenance

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

San Juan Capistrano, on Jun 30, 2025

Landsea is a company that can be trusted. At every turn, we were treated with respect and professionalism. Landsea representatives ensured that our concerns were addressed and did everything possible to anticipate potential problem areas.

5.0
Verified Homeowner
San Juan Capistrano, on Jun 27, 2025

We LOVE everything about our home. Every upgrade. Every time we need help taking care of something - EVERYTHING! The only thing is our carpet choice - would never choose it again. Not sustainable. Not durable. Not what I expected.

5.0
Verified Homeowner
San Juan Capistrano, on Apr 01, 2025

I can’t think of anything I disliked. It was my first experience.

4.6
Verified Homeowner
San Juan Capistrano, on Mar 31, 2025

I had no issues with any [name removed] staff members. All were professional and [name removed] accommodated several service requests and on a timely manner.

5.0
Verified Homeowner
San Juan Capistrano, on Jan 28, 2025

Customer service [name removed] and field manager [name removed] did an amazing job making our home purchase experience great.

4.9
Verified Homeowner
San Juan Capistrano, on Nov 22, 2024

Construction team were responsive but sales department wasn’t as much.

4.7
Verified Homeowner
San Juan Capistrano, on Nov 21, 2024

customer service has been very responsive and helpful, good builder

4.9
Verified Homeowner
San Juan Capistrano, on Nov 19, 2024

Everything that came up after move in was taken care of fast and professional.

4.9
Verified Homeowner
San Juan Capistrano, on Nov 11, 2024

The quality of the windows and fixtures is poor. The electricity keeps flickering, and the paint on my front door has peeled out.

2.8
Verified Homeowner
San Juan Capistrano, on Oct 15, 2024

Loved everyone involved with the sales and construction (fantastic job) was put off at first with the “raffle like” sales approach..

4.1
Verified Homeowner
San Juan Capistrano, on Sep 08, 2024

In candor, I think [name removed] rushed the construction of our subdivision. "Haste makes waste," and it is impossible to move at the pace [name removed] did without incurring the negative side effects of structural problems and imperfections. For a new home, there were a disproportionate and unnecessary number of construction issues that needed to be corrected after move-in.

4.1
Verified Homeowner