Top Homebuilder Ratings & Reviews

Risewell Homes

Nuvo @ Hyde

26 Homeowner Reviews Completed Jun 2024 - Dec 2025

Risewell Homes << Southern California

Overall Satisfaction

4.5
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.9

Purchase Experience

5.0

Home Personalization Experience

5.0

Construction Experience

5.0

Customer Care Experience

5.0

Home Readiness

5.0

Installation & Workmanship

4.9

Community Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Ontario, CA, on Sep 11, 2024

Like: Process was very easy, communication with the sales team was also very easy and responsive. Also, walk through and getting fixes done on time helped closing on time!

4.9
Verified Homeowner
Ontario, on Feb 02, 2025

That I don't need to detect any defects during the physical walk through prior to closing escrow

5.0
Verified Homeowner
Ontario, on Jun 23, 2025

Liked most that all staff are highly professional and handle things with utmost seriousness. The only dislike is that the main entry gate has malfunctioned several times.

4.9
Verified Homeowner
Ontario, on Aug 12, 2024

Sales/ customer care was top class.

4.5
Verified Homeowner
Ontario, CA, on Aug 30, 2024

Good quality services

5.0
Verified Homeowner
Ontario, on Dec 28, 2024

I liked the thorough walk through that my customer care rep [name removed] provided during the house to home transition. He was there for me to answer my questions even after the transition. The garage entrance is too small despite the total size for the 1 car garage. It would be much smoother entering/exiting the garage if the opening is at least 1 feet wider.

4.4
Verified Homeowner
Ontario, on Oct 22, 2023

It's great, very helpful

5.0
Verified Homeowner
Ontario, CA, on Aug 24, 2024

Easy to see the model, easy to apply for financing with the lending partner, home was ready as planned and all staff were highly professional in all their interactions. There wasn't any dislikes.

4.9
Verified Homeowner
Ontario, on Dec 16, 2024

the community trash situation. There is no where to put my extra trash and HOA does nothing.

3.6
Verified Homeowner
Ontario, on Sep 07, 2023

Great. [name removed] had been quick to respond with any needs and great service.

5.0
Verified Homeowner
Ontario, CA, on Mar 06, 2024

[Translated from ZH-S] Excellent sales staff, high level service and after-sales service guarantee

4.9
Verified Homeowner
Ontario, on Jun 21, 2024

Quality of materials deteriorate less than a year of use. Water leak in ceiling within the first 17 days of initial move in, bathtub cracking, water heater malfunction (no hot water for 5 days in winter), stair hand rail falling off.

3.0
Verified Homeowner
Ontario, CA, on Jun 09, 2023

The qualification of the loan process was a bit stressful. I get that even if I'm pre-approved, I'm not necessarily guaranteed a loan. Yet, we had to delay the closing process and came up with a significantly higher amount of down payment to purchase our home. That really was the rough part though... Besides that we're very happy about our buy!

4.6
Verified Homeowner
Ontario, on Aug 20, 2023

The customer service experience has been very pleasant. [name removed], our customer service representative, has been very responsive and thorough for any of our requests.

5.0
Verified Homeowner
Ontario, on May 20, 2024

The Customer service agents are no truthful. Had a Bad experience with Ureal.

3.2
Verified Homeowner
Ontario, on May 19, 2023

[name removed] is great! Very prompt with our requests and always going above and beyond!

5.0
Verified Homeowner
Ontario, CA, on Jun 01, 2023

I like the very communicative staff. Everyone is so pleasant to work with and our home is everything we hoped for!

5.0
Verified Homeowner
Ontario, on Feb 07, 2024

Our rep [name removed] is always quick to respond with any questions or issues we have had. Overall we haven’t had to reach out often which is great.

4.6
Verified Homeowner
Ontario, CA, on Jun 01, 2023

Great communication with all agents and coordinator. Process was easy and everything went smoothly.

5.0
Verified Homeowner
Ontario, on Feb 05, 2024

Responsiveness of the customer service team. Also, love my new home!

4.8
Verified Homeowner
Ontario, CA, on Jun 01, 2023

I dislike the fact that I can't park my car on the street over night. As this has become a rule of the HOA. I believe all homes should be given one parking pass. Whatever that homeowner decides to do with his or her pass is their responsibility. We as home owners don't want to be or feel micromanaged. We as homeowners paid good money to live here and don't want to go out to our cars and have a note placed on it. As this feels more like apartment complex living than homeownership.

4.9
Verified Homeowner
Ontario, on Dec 15, 2023

I like how easy it was to deal with the sales team. I strongly dislike the customer care rep. he is unresponsive. beats around the bush. we have several issues that need to be addressed and he makes it seem like hes doing me a favor to check my warranty issues.

2.5
Verified Homeowner
Ontario, on Oct 14, 2023

We loved the sales process and we really value our [name removed] our customer care representative! We dislike some of the quality of our house. We have had issues with our windows and had some minor issues that we arent fans of.

3.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Ontario, CA, on Sep 11, 2024

Like: Process was very easy, communication with the sales team was also very easy and responsive. Also, walk through and getting fixes done on time helped closing on time!

4.9
Verified Homeowner
Ontario, CA, on Aug 30, 2024

Good quality services

5.0
Verified Homeowner
Ontario, CA, on Aug 24, 2024

Easy to see the model, easy to apply for financing with the lending partner, home was ready as planned and all staff were highly professional in all their interactions. There wasn't any dislikes.

4.9
Verified Homeowner
Ontario, CA, on Mar 06, 2024

[Translated from ZH-S] Excellent sales staff, high level service and after-sales service guarantee

4.9
Verified Homeowner
Ontario, CA, on Jun 09, 2023

The qualification of the loan process was a bit stressful. I get that even if I'm pre-approved, I'm not necessarily guaranteed a loan. Yet, we had to delay the closing process and came up with a significantly higher amount of down payment to purchase our home. That really was the rough part though... Besides that we're very happy about our buy!

4.6
Verified Homeowner
Ontario, CA, on Jun 01, 2023

I like the very communicative staff. Everyone is so pleasant to work with and our home is everything we hoped for!

5.0
Verified Homeowner
Ontario, CA, on Jun 01, 2023

Great communication with all agents and coordinator. Process was easy and everything went smoothly.

5.0
Verified Homeowner
Ontario, CA, on Jun 01, 2023

I dislike the fact that I can't park my car on the street over night. As this has become a rule of the HOA. I believe all homes should be given one parking pass. Whatever that homeowner decides to do with his or her pass is their responsibility. We as home owners don't want to be or feel micromanaged. We as homeowners paid good money to live here and don't want to go out to our cars and have a note placed on it. As this feels more like apartment complex living than homeownership.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Ontario, on Feb 02, 2025

That I don't need to detect any defects during the physical walk through prior to closing escrow

5.0
Verified Homeowner
Ontario, on Aug 12, 2024

Sales/ customer care was top class.

4.5
Verified Homeowner
Ontario, on Oct 22, 2023

It's great, very helpful

5.0
Verified Homeowner
Ontario, on Sep 07, 2023

Great. [name removed] had been quick to respond with any needs and great service.

5.0
Verified Homeowner
Ontario, on Aug 20, 2023

The customer service experience has been very pleasant. [name removed], our customer service representative, has been very responsive and thorough for any of our requests.

5.0
Verified Homeowner
Ontario, on May 19, 2023

[name removed] is great! Very prompt with our requests and always going above and beyond!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Ontario, on Jun 23, 2025

Liked most that all staff are highly professional and handle things with utmost seriousness. The only dislike is that the main entry gate has malfunctioned several times.

4.9
Verified Homeowner
Ontario, on Dec 28, 2024

I liked the thorough walk through that my customer care rep [name removed] provided during the house to home transition. He was there for me to answer my questions even after the transition. The garage entrance is too small despite the total size for the 1 car garage. It would be much smoother entering/exiting the garage if the opening is at least 1 feet wider.

4.4
Verified Homeowner
Ontario, on Dec 16, 2024

the community trash situation. There is no where to put my extra trash and HOA does nothing.

3.6
Verified Homeowner
Ontario, on Jun 21, 2024

Quality of materials deteriorate less than a year of use. Water leak in ceiling within the first 17 days of initial move in, bathtub cracking, water heater malfunction (no hot water for 5 days in winter), stair hand rail falling off.

3.0
Verified Homeowner
Ontario, on May 20, 2024

The Customer service agents are no truthful. Had a Bad experience with Ureal.

3.2
Verified Homeowner
Ontario, on Feb 07, 2024

Our rep [name removed] is always quick to respond with any questions or issues we have had. Overall we haven’t had to reach out often which is great.

4.6
Verified Homeowner
Ontario, on Feb 05, 2024

Responsiveness of the customer service team. Also, love my new home!

4.8
Verified Homeowner
Ontario, on Dec 15, 2023

I like how easy it was to deal with the sales team. I strongly dislike the customer care rep. he is unresponsive. beats around the bush. we have several issues that need to be addressed and he makes it seem like hes doing me a favor to check my warranty issues.

2.5
Verified Homeowner
Ontario, on Oct 14, 2023

We loved the sales process and we really value our [name removed] our customer care representative! We dislike some of the quality of our house. We have had issues with our windows and had some minor issues that we arent fans of.

3.9
Verified Homeowner