Homebuilder Ratings & Reviews

Risewell Homes

Oregon

231 Homeowner Reviews
Apr 2025 - Oct 2026

Risewell Homes

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

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Builder Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Oregon
Purchase Experience Testimonials from Real Homebuyers

Beaverton, OR, on Sep 30, 2026

Everyone was great. Even down to the warranty guy. You have good people in place. I would keep them there, they are fantastic

5.0
Verified Homeowner
Beaverton, OR, on Sep 25, 2026

Consistent communication. Easy to follow along the path with buying our first home. People we met onsite were always timely and knowledgeable.

5.0
Verified Homeowner
Beaverton, OR, on Sep 14, 2026

The home itself and the final product are things I am happy with, but the overall purchase experience from contract through move-in was significantly more frustrating than it should have been. The biggest issue was the repeated uncertainty and changes surrounding the closing timeline. My original closing date was July 22, but [name removed] was unable to obtain the required COO from the City of Beaverton, resulting in the closing being pushed to August 12. After the COO was obtained sooner than anticipated, [name removed] then asked me to move the closing forward to August 7. I specifically asked whether I could retain the August 12 date and was told that I could not, so I agreed to accommodate the earlier closing. What was particularly disappointing was that on the same day I ultimately closed, [name removed] reduced the prices of the three immediately adjacent, substantially comparable homes by $20,000. I understand that builders can change pricing on unsold inventory and that my contract established my purchase price. However, the combination of being asked to accelerate my closing and then seeing comparable neighboring homes reduced by $20,000 on the exact day I closed left me feeling that the circumstances were handled poorly from a customer-service perspective. I raised this concern with [name removed] and escalated it to management, but ultimately the company declined to provide any accommodation. I also experienced longstanding inspection items and other issues during the process that added to the frustration. While I appreciate the individuals who worked with me throughout the transaction, the overall experience left me disappointed. A $20,000 same-day price reduction immediately following an accelerated closing is particularly difficult to accept when purchasing a nearly $770,000 home, and I do not feel [name removed] handled the situation in a way that prioritized the customer experience.

3.3
Verified Homeowner
Beaverton, OR, on Sep 07, 2026

The the 2 month delay with the City of Beaverton signing off on the plat.

5.0
Verified Homeowner
King City, OR, on Sep 06, 2026

[Translated from ES] The excellent help of the salesperson

4.8
Verified Homeowner
Beaverton, OR, on Sep 06, 2026

Sales people were excellent to work with and kept us informed. House too expensive.

5.0
Verified Homeowner
Beaverton, OR, on Aug 30, 2026

I appreciated that my concerns and questions were always responded to quickly

5.0
Verified Homeowner
Beaverton, OR, on Aug 27, 2026

We were not happy with the months long delay between putting earnest money down and moving in.

4.9
Verified Homeowner
Beaverton, OR, on Aug 21, 2026

I’ve reported for door adjustment from the portal, but no updates until a week later. Other than that, the house is wonderful and the guidelines for setting up utilities is very helpful. We truly appreciate your efforts in addressing all of our concerns and requests. We’re really happy to have this house, thank you so much again :)

4.1
Verified Homeowner
Beaverton, OR, on Aug 15, 2026

I dislike what was specified as a repair being done did not materialize 100% and a lot of cover-up fixes made to make it appear a task is complete.

3.9
Verified Homeowner
Beaverton, OR, on Aug 14, 2026

We were told certain things were included in the purchase price of the home which was not correct. An additional $20k for the design package is a huge cost that should not be taken lightly. This was also the only builder that we considered that didn’t include AC and appliances for the home. Thank goodness I asked during the offer stage otherwise I would’ve moved into a home without AC in the middle of the summer. I think for this level and price of home, there should be more design and customization options. We agreed to pay the additional $20k for the kitchen color we wanted, but I’m stuck with floors that I really hate the color of. During one of our walk throughs, we were surprised to find out the upstairs layout and construction plans were changed without giving us any notice. We expected a tech nook space to utilize as my husband’s office, and now it’s completely gone.

3.9
Verified Homeowner
Beaverton, OR, on Aug 14, 2026

I really appreciated the quick communication from all parties ([name removed], [name removed], [name removed], [name removed], etc.) Anytime I had questions, there was always somebody who promptly responded and helped me through the process.

4.9
Verified Homeowner
Beaverton, OR, on Jul 31, 2026

The people that work for [name removed] made me feel valued.

5.0
Verified Homeowner
King City, OR, on Jul 29, 2026

The only thing that was rough was the mailbox set up, that took too long.

5.0
Verified Homeowner
Beaverton, OR, on Jul 29, 2026

Keep me posted until escrow closes. I’m very disappointed and displeased about why you guys were unwilling to install electrical outlets behind each toilet during the construction and I was okay to pay for them.

5.0
Verified Homeowner
Beaverton, OR, on Jul 26, 2026

Communication

4.7
Verified Homeowner
Beaverton, OR, on Jul 12, 2026

Move in inspection was quick and not thorough. Really bad customer service by [name removed] who made fun of us when we raised genuine issues. We have been living in the house for 3 weeks and already paint trim bad quality is showing off. Also floor hardwood at multiple places is coming off.

3.2
Verified Homeowner
Beaverton, OR, on Jul 08, 2026

Personally met all of our needs and requests. The communication and flexibility to make things work made a stressful event go as smooth as possible. Our house is just beautiful!

5.0
Verified Homeowner
Beaverton, OR, on Jul 06, 2026

Internet cables damaged according to Xfinity. Patio door has a gap at bottom of door. Poor quality and allows bugs to easily come in.

3.1
Verified Homeowner
Beaverton, OR, on Jun 26, 2026

I appreciate the customer service after we close.

4.0
Verified Homeowner