Top Homebuilder Ratings & Reviews

Risewell Homes

Paloma Ranch

4 Homeowner Reviews Completed Apr 2025 - Sep 2026

Risewell Homes << Dallas-Fort Worth

Overall Satisfaction

4.0
Customers' overall satisfaction
3.5
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

3.9

Purchase Experience

4.4

Insurance

3.2

Construction Experience

2.9

Customer Care Experience

4.1

Home Readiness

3.7

Community Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Justin, TX, on Aug 31, 2026

Our designer, [name removed], did not take notes during our design appointment, and unfortunately, there were several items that were missed as a result. These oversights ultimately affected our experience throughout the building process. I’m very glad that Risewell ultimately made things right, but I do think the design process is an area that could use some improvement. I would strongly consider reevaluating your relationship with the design company, or at a minimum, implementing a process for designers to thoroughly document and summarize each client meeting. Even using AI to help summarize appointments and ensure that all selections and important details are captured could go a long way toward preventing things from being missed for future clients. There were also some smaller details that I feel a more experienced design team may have been able to advise us on proactively. Outlet placement is one example. We ended up with a few outlets in essentially unusable locations, while there are no outlets on our kitchen island. These are the types of functional details that we would have appreciated more guidance on during the design process. That said, we had a GREAT experience with [name removed]. He was incredibly responsive, very helpful, and willing to step in and find solutions in every situation. [name removed] did an excellent job correcting the issues that came out of the design process and was a huge reason we ultimately had a positive building experience. We really appreciated his communication, responsiveness, and willingness to make things right. Overall, we are very happy that [name removed] took ownership of the issues and worked to resolve them. I hope this feedback is helpful as you evaluate the design process, because I think there are some opportunities to make an already good building experience significantly better for future clients.

4.8
Verified Homeowner
New Fairview, TX, on Nov 06, 2024

I liked the communication the most! They were very accommodating. The only thing I disliked was the fact we felt pressured to close sooner than we wanted to due to the builder not wanting to carry cost. As you see, we were serious army veteran buyers and needed to close late November/early December due to moving from Georgia post retirement. But, after our realtor went to bat for us, they agreed to help us with a few incentives.

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Justin, TX, on Aug 31, 2026

Our designer, [name removed], did not take notes during our design appointment, and unfortunately, there were several items that were missed as a result. These oversights ultimately affected our experience throughout the building process. I’m very glad that Risewell ultimately made things right, but I do think the design process is an area that could use some improvement. I would strongly consider reevaluating your relationship with the design company, or at a minimum, implementing a process for designers to thoroughly document and summarize each client meeting. Even using AI to help summarize appointments and ensure that all selections and important details are captured could go a long way toward preventing things from being missed for future clients. There were also some smaller details that I feel a more experienced design team may have been able to advise us on proactively. Outlet placement is one example. We ended up with a few outlets in essentially unusable locations, while there are no outlets on our kitchen island. These are the types of functional details that we would have appreciated more guidance on during the design process. That said, we had a GREAT experience with [name removed]. He was incredibly responsive, very helpful, and willing to step in and find solutions in every situation. [name removed] did an excellent job correcting the issues that came out of the design process and was a huge reason we ultimately had a positive building experience. We really appreciated his communication, responsiveness, and willingness to make things right. Overall, we are very happy that [name removed] took ownership of the issues and worked to resolve them. I hope this feedback is helpful as you evaluate the design process, because I think there are some opportunities to make an already good building experience significantly better for future clients.

4.8
Verified Homeowner
New Fairview, TX, on Nov 06, 2024

I liked the communication the most! They were very accommodating. The only thing I disliked was the fact we felt pressured to close sooner than we wanted to due to the builder not wanting to carry cost. As you see, we were serious army veteran buyers and needed to close late November/early December due to moving from Georgia post retirement. But, after our realtor went to bat for us, they agreed to help us with a few incentives.

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet