Homebuilder Ratings & Reviews

Risewell Homes

Dallas-Fort Worth

485 Homeowner Reviews
May 2025 - Nov 2026

Risewell Homes

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

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Builder Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Dallas-Fort Worth
Purchase Experience Testimonials from Real Homebuyers

Granbury, TX, on Nov 10, 2026

We loved how easy [name removed] made the process. Also, additionally, [name removed] was able to provide a lot of knowledge on the builder side.

5.0
Verified Homeowner
Ponder, TX, on Nov 08, 2026

My sprinkler system in the back yard is not working properly. I called [name removed] and he sent the sprinkler people out to my house. They said there is a problem with the water pressure. They then sent some plumbers out to my house who verified the same issue but they said the city needed to come out. I have never heard back anything and my problem still exists. Water pressure bad and sprinkler still not working properly. Toilets get clogged because there is not enough water pressure to flush them properly. Shower water will not come out but at a low speed.

4.6
Verified Homeowner
Midlothian, TX, on Nov 04, 2026

They messed up on the brick of my home. They acknowledged their mistake, and still had to go through hell to get them to fix it. Would not recommend it to anyone.

1.3
Verified Homeowner
Godley, TX, on Oct 27, 2026

I want to thank [name removed] he was amazing from the start. [name removed] brought us to quite a few homes and we narrowed it down to 3 and he spent all the time we needed when view these homes. When we narrowed it down to 1 we got approved with closing date the financing on the buyer of our home fell through that changed everything! [name removed] believed in us and he allowed us to extend the contract for another month and keeping all incentives pretty amazing. Fortunately, we were able to sell our home and get back into our Risewell home. [name removed] has always been there for us by phone, email or text still today 3+ months after closing. Definitely genuine, honest, and just all-around down-to-earth guy, it was fun going through the entire process with [name removed]. Great purchase with every Risewell Group we dealt with, awesome experience through-out!

5.0
Verified Homeowner
Joshua, TX, on Oct 26, 2026

[name removed] was great - the extra hoops for a VA loan is not.

5.0
Verified Homeowner
Ponder, TX, on Oct 26, 2026

[name removed] was very helpful & answered every question I needed. Also [name removed] made the process very easy as well. Anytime I was confused or anything he was there with a different explanation to help me as this was my first time buying a home

4.9
Verified Homeowner
Joshua, TX, on Oct 26, 2026

In the beginning, it was great towards the end and once we got in, they dropped us like a hot pancake

3.1
Verified Homeowner
Granbury, TX, on Oct 22, 2026

Easy

4.2
Verified Homeowner
Godley, TX, on Oct 18, 2026

Confusion on the home buying process. While this was more our fault as we did it without an agent if I HAD to pick something it would be that there were times I was confused about a process, timeline, or pricing while going through this. But it was explained to me by the team when asked. Again this is more our problem and nothing against the [name removed] staff. Being a first time home buyer an agent or a home buying guide for dummies would have helped but I enjoyed doing it all myself and learning.

4.9
Verified Homeowner
Waxahachie, TX, on Oct 15, 2026

Too small of a pantry for a 4 bedroom house. Also, not enough kitchen cabinets.

5.0
Verified Homeowner
Ponder, TX, on Oct 13, 2026

Every part of the process was exactly like the Management Team said it would be. Great value and great product!

5.0
Verified Homeowner
Ponder, TX, on Oct 12, 2026

[name removed] - I truly cannot say enough wonderful things about [name removed]! From the very beginning, she went above and beyond for our family and made us feel like so much more than just another sale. Her kindness, patience, communication, and genuine dedication made what could have been an overwhelming experience feel so special. She was always willing to go the extra mile, answer our questions, and make sure we felt supported every step of the way. [name removed] doesn’t just sell homes; she builds relationships and truly cares about the families she helps. This home is where we’ll raise our daughter and make countless memories, and we are so grateful she was part of such an important milestone in our lives. RiseWell is incredibly fortunate to have someone with her heart and dedication. We couldn’t have asked for a better experience or a better person to guide us through it! [name removed] - We truly cannot say enough great things about [name removed]! From our initial walkthrough to move-in day, he went above and beyond to make sure our home was everything we hoped it would be. His attention to detail, professionalism, and genuine care really stood out. He took the time to walk us through our new home, explain how everything worked, answer our many questions, and make sure we felt comfortable and confident as new homeowners. Even the smallest concerns were treated with importance, and he made sure the little things were addressed before we moved in. What we appreciated most was that he never made us feel rushed or like we were asking too much. It’s clear that [name removed] takes pride in his work and truly cares about the families moving into these homes. RiseWell is incredibly fortunate to have someone so knowledgeable, dependable, and dedicated. We are so thankful [name removed] helped make this exciting milestone such a positive experience for our family!

4.8
Verified Homeowner
Granbury, TX, on Oct 11, 2026

My overall experience was very good

4.8
Verified Homeowner
Crowley, TX, on Oct 02, 2026

I liked the quality of the home. I also appreciated having my questions answered in a timely manner.

4.9
Verified Homeowner
Granbury, TX, on Sep 21, 2026

The whole closing process was made very easy thru using Docusign.

4.9
Verified Homeowner
Granbury, TX, on Sep 21, 2026

The design center was a difficult and tiring process due to changes made in ownership.

4.8
Verified Homeowner
Granbury, TX, on Sep 20, 2026

I liked that the purchase went smoothly without any issues, and kept me informed throughout the closing. so far, dislike, not much.

4.9
Verified Homeowner
Waxahachie, TX, on Sep 14, 2026

The construction manager, [name removed] was absolutely amazing. His attention to detail and hard work to follow up on all the lose ends made it a pleasant stress free experience and gives me the confidence that [name removed] has my back if something happens.

4.9
Verified Homeowner
Granbury, TX, on Sep 10, 2026

I most liked the updates on the status of my home build. Also, the face-to-face contact with the sales personnel and my builder. All issues I have brought up have been fixed. It is easy to contact warranty personnel to get things fixed.

5.0
Verified Homeowner
Fort Worth, TX, on Sep 09, 2026

Communication was clear. I always knew what the next steps would be as I got closer to closing.

5.0
Verified Homeowner