Homebuilder Ratings & Reviews

Risewell Homes

Dallas-Fort Worth

504 Homeowner Reviews
Apr 2025 - Oct 2026

Risewell Homes

Overall Satisfaction

4.5
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

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Builder Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Dallas-Fort Worth
Purchase Experience Testimonials from Real Homebuyers

Granbury, TX, on Oct 22, 2026

Easy

4.2
Verified Homeowner
Godley, TX, on Oct 18, 2026

Confusion on the home buying process. While this was more our fault as we did it without an agent if I HAD to pick something it would be that there were times I was confused about a process, timeline, or pricing while going through this. But it was explained to me by the team when asked. Again this is more our problem and nothing against the [name removed] staff. Being a first time home buyer an agent or a home buying guide for dummies would have helped but I enjoyed doing it all myself and learning.

4.9
Verified Homeowner
Waxahachie, TX, on Oct 15, 2026

Too small of a pantry for a 4 bedroom house. Also, not enough kitchen cabinets.

5.0
Verified Homeowner
Ponder, TX, on Oct 13, 2026

Every part of the process was exactly like the Management Team said it would be. Great value and great product!

5.0
Verified Homeowner
Ponder, TX, on Oct 12, 2026

[name removed] - I truly cannot say enough wonderful things about [name removed]! From the very beginning, she went above and beyond for our family and made us feel like so much more than just another sale. Her kindness, patience, communication, and genuine dedication made what could have been an overwhelming experience feel so special. She was always willing to go the extra mile, answer our questions, and make sure we felt supported every step of the way. [name removed] doesn’t just sell homes; she builds relationships and truly cares about the families she helps. This home is where we’ll raise our daughter and make countless memories, and we are so grateful she was part of such an important milestone in our lives. RiseWell is incredibly fortunate to have someone with her heart and dedication. We couldn’t have asked for a better experience or a better person to guide us through it! [name removed] - We truly cannot say enough great things about [name removed]! From our initial walkthrough to move-in day, he went above and beyond to make sure our home was everything we hoped it would be. His attention to detail, professionalism, and genuine care really stood out. He took the time to walk us through our new home, explain how everything worked, answer our many questions, and make sure we felt comfortable and confident as new homeowners. Even the smallest concerns were treated with importance, and he made sure the little things were addressed before we moved in. What we appreciated most was that he never made us feel rushed or like we were asking too much. It’s clear that [name removed] takes pride in his work and truly cares about the families moving into these homes. RiseWell is incredibly fortunate to have someone so knowledgeable, dependable, and dedicated. We are so thankful [name removed] helped make this exciting milestone such a positive experience for our family!

4.8
Verified Homeowner
Granbury, TX, on Oct 11, 2026

My overall experience was very good

4.8
Verified Homeowner
Crowley, TX, on Oct 02, 2026

I liked the quality of the home. I also appreciated having my questions answered in a timely manner.

4.9
Verified Homeowner
Granbury, TX, on Sep 21, 2026

The whole closing process was made very easy thru using Docusign.

4.9
Verified Homeowner
Granbury, TX, on Sep 21, 2026

The design center was a difficult and tiring process due to changes made in ownership.

4.8
Verified Homeowner
Granbury, TX, on Sep 20, 2026

I liked that the purchase went smoothly without any issues, and kept me informed throughout the closing. so far, dislike, not much.

4.9
Verified Homeowner
Waxahachie, TX, on Sep 14, 2026

The construction manager, [name removed] was absolutely amazing. His attention to detail and hard work to follow up on all the lose ends made it a pleasant stress free experience and gives me the confidence that [name removed] has my back if something happens.

4.9
Verified Homeowner
Granbury, TX, on Sep 10, 2026

I most liked the updates on the status of my home build. Also, the face-to-face contact with the sales personnel and my builder. All issues I have brought up have been fixed. It is easy to contact warranty personnel to get things fixed.

5.0
Verified Homeowner
Fort Worth, TX, on Sep 09, 2026

Communication was clear. I always knew what the next steps would be as I got closer to closing.

5.0
Verified Homeowner
Red Oak, TX, on Sep 09, 2026

I liked the constant communication and attention to detail and my needs.

5.0
Verified Homeowner
Weatherford, TX, on Sep 09, 2026

The only concern I had was with a dead spot in the lawn. The landscaper replaced the grass but it turned out it was a sprinkler head that was clogged and not watering the grass. I fixed it myself but someone should have checked that before I found it.

4.9
Verified Homeowner
Godley, TX, on Sep 04, 2026

[name removed] the builder was awesome during blue tape and final walk thru visits

5.0
Verified Homeowner
Granbury, TX, on Sep 01, 2026

[name removed] and [name removed] were absolutely wonderful to work with. They both went above and beyond to help ensure the purchase was completed smoothly and that all necessary repairs were addressed before closing. Our experience was so positive that we recommended them to our son, who is now in the process of purchasing a home as well.

5.0
Verified Homeowner
Justin, TX, on Aug 31, 2026

Our designer, [name removed], did not take notes during our design appointment, and unfortunately, there were several items that were missed as a result. These oversights ultimately affected our experience throughout the building process. I’m very glad that Risewell ultimately made things right, but I do think the design process is an area that could use some improvement. I would strongly consider reevaluating your relationship with the design company, or at a minimum, implementing a process for designers to thoroughly document and summarize each client meeting. Even using AI to help summarize appointments and ensure that all selections and important details are captured could go a long way toward preventing things from being missed for future clients. There were also some smaller details that I feel a more experienced design team may have been able to advise us on proactively. Outlet placement is one example. We ended up with a few outlets in essentially unusable locations, while there are no outlets on our kitchen island. These are the types of functional details that we would have appreciated more guidance on during the design process. That said, we had a GREAT experience with [name removed]. He was incredibly responsive, very helpful, and willing to step in and find solutions in every situation. [name removed] did an excellent job correcting the issues that came out of the design process and was a huge reason we ultimately had a positive building experience. We really appreciated his communication, responsiveness, and willingness to make things right. Overall, we are very happy that [name removed] took ownership of the issues and worked to resolve them. I hope this feedback is helpful as you evaluate the design process, because I think there are some opportunities to make an already good building experience significantly better for future clients.

4.8
Verified Homeowner
Granbury, TX, on Aug 30, 2026

everything went smoothly from the purchase to the move in.

4.9
Verified Homeowner
Ponder, TX, on Aug 30, 2026

The closing process went very smoothly and the sales counselor, Adrianna Garner, was extremely helpful and attentive to my needs and answering my questions.

5.0
Verified Homeowner