Top Homebuilder Ratings & Reviews

Risewell Homes

Pintail Commons

52 Homeowner Reviews Completed Nov 2024 - May 2026

Risewell Homes << Colorado

Overall Satisfaction

4.2
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.4

Purchase Experience

4.8

Home Personalization Experience

5.0

Insurance

5.0

Construction Experience

4.7

Customer Care Experience

4.8

Home Readiness

4.8

Installation & Workmanship

4.9

Community Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.


Driving Directions
Request More Info
  Go to Builder Reviews page

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Johnstown, on Feb 25, 2026

The ease of getting into a home when I purchased the home and the flexibility they gave me when I had some issues selling other home

5.0
Verified Homeowner
Johnstown, on Mar 09, 2026

Quality of some things is disappointing. No drawers in master bathroom (what the hell), trim boards made of not real wood (so they chip), not a true 2 car garage, not enough parking considering not having a 2-car garage, sound insulation between garage door opener & bedrooms above. [name removed] has been extremely helpful with things that needed attention to.

4.7
Verified Homeowner
Johnstown, CO, on May 10, 2026

The lender was very slow to answer us and slow to answer the salesman [name removed].

4.6
Verified Homeowner
Johnstown, on Aug 19, 2025

Regarding the warranty work, it seems like there has been a lot of changeover in the office with people moving around to different positions or leaving. It has been very difficult to get a hold of people. I have finally been contacted by [name removed] who is now taking over my warranty issues. My biggest complaint is that I do not believe they planned for enough parking. Me and several neighbors have often discussed how few parking spots there are available, and the rest of the homes have not even been built yet. What are you going to do to ensure that we have ample parking at our homes? Several times the parking lot has been completely full and my guests have not had a place to park. They have had to park over at the woods grocery store and I had to go pick them up and bring them to my house.

4.1
Verified Homeowner
Johnstown, CO, on Apr 29, 2026

The lending process was atrocious. Title wasn’t much better. The lack of their communication to us and our agent was frustrating and disappointing. Our Risewell representative did a great job and the walk through teams were also a great experience.

3.8
Verified Homeowner
Johnstown, on Jun 29, 2025

[name removed] has been great at resolving my issues that have come up. My big concern was the furnace not working at first and turns out it wasn’t which racked me up like $800 dollars in bills in the first two months and was told there was nothing that could be done. Really hoping this good review gets up to the people that could reimburse me for that considering it took three visits from the hvac company to get it to run heat in January and February. But again overall I leave the good review because [name removed], joe and [name removed] have done an amazing job building a great home at a fair price and have helped handle my warranty claims in a timely manner. I have appreciated having them along this journey!

5.0
Verified Homeowner
Johnstown, CO, on Feb 03, 2026

I was working with [name removed] and she was the most incredible person to work with. She made me feel valued and empowered in the process. She was easy to talk with and worked very well with my realtor. [name removed] addressed all of my concerns and answered all of my questions in a timely manner. I am sad that [name removed] is now working in another location because I would refer anyone and everyone to her. The lender, [name removed], was so great also. I felt like he went above and beyond for me. I could not thank him enough. I also loved the speedy process!

4.3
Verified Homeowner
Johnstown, CO, on Mar 30, 2025

I was not told that I was unable to chose options for my home. I expected additional windows and pendant lights that were not there. Nobody explained to me that those were options shown in the model that were not going to be in mine. I would have paid extra to have them put in before it was inspected.

4.6
Verified Homeowner
Johnstown, on May 08, 2025

You never fulfilled your end of the closing repairs

0.5
Verified Homeowner
Johnstown, CO, on Mar 12, 2025

I liked that they were prompt and willing to work with me

5.0
Verified Homeowner
Johnstown, on May 08, 2025

My husband had to fix things that were on our closing list. Getting ahold of someone is horrible.

0.7
Verified Homeowner
Johstown, on Nov 09, 2024

The warranty service has been great. I have submitted an email requesting and never got a response but it's ok. Everything i have dealt with regarding customer service has been really pleasant

5.0
Verified Homeowner
Johnstown, CO, on Jan 08, 2025

Everything was smooth and went in great! I missed a few things during closing, which was on me but overall the experience was awesome! After moving in, I’ve noticed a couple things I didn’t prior to moving, eg (splintered/broken studs in the garage, some damages on the inside of the cabinetry, the microwave flap is loud, some staples poking out of the carpet on the stairs, hvac filter rigged on and missing a piece). It was my first purchase and it honestly has been better than any apartment experience I’ve had

5.0
Verified Homeowner
Johstown, on Oct 28, 2024

Both [name removed] and [name removed] have been assigned to my house, and both have been very professional and have shown great support. Most my time is spent with [name removed]. [name removed] is attentive, pays attention to details, and has completed every job promptly that I've needed.

5.0
Verified Homeowner
Johnstown, CO, on Jan 07, 2025

There have been a few things in the house that have been having some issues or need to be replaced.

4.8
Verified Homeowner
Johnstown, CO, on Jan 02, 2025

Everyone was very kind and easy to work with, very smooth and quick process!

5.0
Verified Homeowner
Johnstown, CO, on Oct 12, 2024

Construction team has been very helpful. I ended up feeling like a bonus to be earned for the sales people, the pressure to close quickly was unreasonable and combined with the mistake made by nfm lending about the final closing costs left a really bad taste in my mouth about the whole experience.

3.3
Verified Homeowner
Johnstown, CO, on Oct 04, 2024

Everything was communicated to me whether it was bad or good during the building process.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Johnstown, CO, on May 10, 2026

The lender was very slow to answer us and slow to answer the salesman [name removed].

4.6
Verified Homeowner
Johnstown, CO, on Apr 29, 2026

The lending process was atrocious. Title wasn’t much better. The lack of their communication to us and our agent was frustrating and disappointing. Our Risewell representative did a great job and the walk through teams were also a great experience.

3.8
Verified Homeowner
Johnstown, CO, on Feb 03, 2026

I was working with [name removed] and she was the most incredible person to work with. She made me feel valued and empowered in the process. She was easy to talk with and worked very well with my realtor. [name removed] addressed all of my concerns and answered all of my questions in a timely manner. I am sad that [name removed] is now working in another location because I would refer anyone and everyone to her. The lender, [name removed], was so great also. I felt like he went above and beyond for me. I could not thank him enough. I also loved the speedy process!

4.3
Verified Homeowner
Johnstown, CO, on Mar 30, 2025

I was not told that I was unable to chose options for my home. I expected additional windows and pendant lights that were not there. Nobody explained to me that those were options shown in the model that were not going to be in mine. I would have paid extra to have them put in before it was inspected.

4.6
Verified Homeowner
Johnstown, CO, on Mar 12, 2025

I liked that they were prompt and willing to work with me

5.0
Verified Homeowner
Johnstown, CO, on Jan 08, 2025

Everything was smooth and went in great! I missed a few things during closing, which was on me but overall the experience was awesome! After moving in, I’ve noticed a couple things I didn’t prior to moving, eg (splintered/broken studs in the garage, some damages on the inside of the cabinetry, the microwave flap is loud, some staples poking out of the carpet on the stairs, hvac filter rigged on and missing a piece). It was my first purchase and it honestly has been better than any apartment experience I’ve had

5.0
Verified Homeowner
Johnstown, CO, on Jan 07, 2025

There have been a few things in the house that have been having some issues or need to be replaced.

4.8
Verified Homeowner
Johnstown, CO, on Jan 02, 2025

Everyone was very kind and easy to work with, very smooth and quick process!

5.0
Verified Homeowner
Johnstown, CO, on Oct 12, 2024

Construction team has been very helpful. I ended up feeling like a bonus to be earned for the sales people, the pressure to close quickly was unreasonable and combined with the mistake made by nfm lending about the final closing costs left a really bad taste in my mouth about the whole experience.

3.3
Verified Homeowner
Johnstown, CO, on Oct 04, 2024

Everything was communicated to me whether it was bad or good during the building process.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Johnstown, on Feb 25, 2026

The ease of getting into a home when I purchased the home and the flexibility they gave me when I had some issues selling other home

5.0
Verified Homeowner
Johnstown, on Aug 19, 2025

Regarding the warranty work, it seems like there has been a lot of changeover in the office with people moving around to different positions or leaving. It has been very difficult to get a hold of people. I have finally been contacted by [name removed] who is now taking over my warranty issues. My biggest complaint is that I do not believe they planned for enough parking. Me and several neighbors have often discussed how few parking spots there are available, and the rest of the homes have not even been built yet. What are you going to do to ensure that we have ample parking at our homes? Several times the parking lot has been completely full and my guests have not had a place to park. They have had to park over at the woods grocery store and I had to go pick them up and bring them to my house.

4.1
Verified Homeowner
Johnstown, on Jun 29, 2025

[name removed] has been great at resolving my issues that have come up. My big concern was the furnace not working at first and turns out it wasn’t which racked me up like $800 dollars in bills in the first two months and was told there was nothing that could be done. Really hoping this good review gets up to the people that could reimburse me for that considering it took three visits from the hvac company to get it to run heat in January and February. But again overall I leave the good review because [name removed], joe and [name removed] have done an amazing job building a great home at a fair price and have helped handle my warranty claims in a timely manner. I have appreciated having them along this journey!

5.0
Verified Homeowner
Johnstown, on May 08, 2025

You never fulfilled your end of the closing repairs

0.5
Verified Homeowner
Johnstown, on May 08, 2025

My husband had to fix things that were on our closing list. Getting ahold of someone is horrible.

0.7
Verified Homeowner
Johstown, on Nov 09, 2024

The warranty service has been great. I have submitted an email requesting and never got a response but it's ok. Everything i have dealt with regarding customer service has been really pleasant

5.0
Verified Homeowner
Johstown, on Oct 28, 2024

Both [name removed] and [name removed] have been assigned to my house, and both have been very professional and have shown great support. Most my time is spent with [name removed]. [name removed] is attentive, pays attention to details, and has completed every job promptly that I've needed.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Johnstown, on Mar 09, 2026

Quality of some things is disappointing. No drawers in master bathroom (what the hell), trim boards made of not real wood (so they chip), not a true 2 car garage, not enough parking considering not having a 2-car garage, sound insulation between garage door opener & bedrooms above. [name removed] has been extremely helpful with things that needed attention to.

4.7
Verified Homeowner