Homebuilder Ratings & Reviews

Risewell Homes

Florida

0 Homeowner Reviews
Jan 2025 - Jul 2026

Risewell Homes

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

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Builder Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Florida
Purchase Experience Testimonials from Real Homebuyers

Palm Bay, FL, on Jul 08, 2026

No one tried to address the issue about not providing keys for the mail box and passed that buck and made no effort to find the answer...Very unprofessional effort by all the people involved. Also, the salesperson made very unprofessional remarks when asked about certain problems. Recommend professional communication processes be developed for all people involved in dealing with customers. [name removed] was very helpful in addressing issues but many people involved dropped the ball in providing professional communication to resolve the problem. They seem to pass the buck and were not accountable to resolving the issue. Specially, during closing and after the sale.

3.5
Verified Homeowner
Deland, FL, on Jul 07, 2026

Slight miscommunication about the appliances and these trees that we were told the HoA would have the city trim them but now we have to have them trimmed.

4.9
Verified Homeowner
Groveland, FL, on Jul 06, 2026

From the very first interaction until the present it has been one of the most painful struggles to work with this company. The real estate agent was very incompetent in her duties and lacked the care an agent should have for her clients through the entire process. Though she represents the brand and company and has to work for them, there is no sale of a home to a client if the agent also does not equally or greater go the distance for the buyer. She lacked in all ways and made it to be as though we were a nuisance to her. (I will be happy to go further in detail if someone reaches out to me so education and training can take place XXX-XXX-XXXX Then it came time for me to work with the lender who surprisingly was very attentive and helped in ways that she could however on the back end of things it became very confusing and lacked proper communication with us. The best part of this process has been the foreman(s) (one was fired in the middle of our home walk through) whom helped us and are still helping us to navigate warranty issues that were not resolved prior to closing even though we had a home inspector report that was given to the agent who failed to do her job and ensure progress was being done on the home. Overall I am very skeptical in referring anyone to this company as I know it would be a painstaking process for them to purchase a BRAND NEW home.

1.5
Verified Homeowner
Apopka, FL, on Jul 04, 2026

[name removed] excelente atención

5.0
Verified Homeowner
Eustis, FL, on Jun 29, 2026

Using universal lending. It was the most stressfull part of this transaction. I also did not like having to chase down promised fees. Out of my first 30 day warranty claims 3 still remain uncompleted

3.9
Verified Homeowner
Palm Bay, FL, on Jun 26, 2026

We are extremely satisfied with our experience. [name removed], our builder, has been exceptional—consistently communicating with us and promptly informing us of any issues, whether they were related to Risewell or beyond their scope.

4.7
Verified Homeowner
Palm Bay, FL, on Jun 26, 2026

“My purchase experience with Risewell Homes had both challenges and positives. The most difficult part was the back-and-forth regarding the commission structure, which created some unnecessary stress during the contract phase. That said, once I moved past that issue, I have been genuinely delighted with the quality of the build and the floorplan of my home. Everyone who visits comments on how well-designed and well-built it is. In the end, the craftsmanship, layout, and overall feel of the home exceeded my expectations, and I’m very happy with the final product.”

4.5
Verified Homeowner
St Cloud, FL, on Jun 25, 2026

I truly appreciate my risewell agent and ulc loan advisor for their effort to make this reality for us. My case did not go as smoothly as planned due to unforeseen event that none of anybodies fault. Again Thank You

4.7
Verified Homeowner
Apopka, FL, on Jun 22, 2026

[name removed] and [name removed] were great to work with, over all experience was excellent.

5.0
Verified Homeowner
St. Cloud, FL, on Jun 21, 2026

The lack of communication from our sales agent once we got closer to closing. We had a date change of closing 2 days before we were supposed to close and we got a short email that was outrageous due to no care or apology. It took a lot of calling and conversation with corporate to justify the actions. [name removed] never congratulated or reached out and i found that very rude especially since she made commission from my purchase. I’m waiting on things that we weren’t happy with before moving in with our stove top being off centered and our hood sleeve dented and our expensive spindles being stained and chipped

3.5
Verified Homeowner
Mount Dora, FL, on Jun 18, 2026

Good customer service

5.0
Verified Homeowner
Orlando, FL, on Jun 16, 2026

I disliked The Lending company /universal lending

4.8
Verified Homeowner
Apopka, FL, on Jun 14, 2026

The entire experience was super simple, which was surprising as a first-time homebuyer.

5.0
Verified Homeowner
Debary, FL, on Jun 14, 2026

Everything was well explained start to finish. I could tell risewell cared about the quality of the homes they build.

5.0
Verified Homeowner
Howey In The Hills, FL, on Jun 12, 2026

The house was built so cheaply. The walls fall apart when you put screws or nails. It was not sealed well it’s infested with ants. Overall just really crappy build. I wouldn’t recommend anyone to buy here.

3.4
Verified Homeowner
Palm Bay, FL, on Jun 12, 2026

Excellent service from all people from sales to closing

5.0
Verified Homeowner
Cocoa, FL, on Jun 12, 2026

none, it has been very good

4.9
Verified Homeowner
HOWEY-IN-THE-HILLS, FL, on Jun 11, 2026

[Translated from ES] Great support from the vendors

5.0
Verified Homeowner
Saint Cloud, FL, on Jun 10, 2026

Overall I liked the experience

4.5
Verified Homeowner
Davenport, FL, on Jun 10, 2026

[name removed] had a fantastic team from [name removed] as a real estate agent to [name removed] as a building manager and [name removed] who handled my loan I was given support and they helped me every step of the way in the buying and building process.

4.5
Verified Homeowner