Overall Satisfaction
Community Profile
Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.
Driving Directions
Request More Info
MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, SC, on Jul 27, 2021
Everything went very smoothly. Our super, [name removed], was wonderful to work with. [name removed] and [name removed] were great. Closing went very well. Our daughter, [name removed] took us to see the community and now she works there. There are some things that need attention and that’s taking some time for the suppliers to schedule with us. All in all very happy!!!
Hardeeville, on Jul 28, 2021
I believe that in this community [name removed] has taken on too much and as such the quality of workmanship has gone down trying to keep up.
Hardeeville, on Jul 28, 2021
I dislike having to follow up so often on requested tasks! We understand you are busy but you do have a commitment to the closed homeowner.
Hardeeville, on Jul 24, 2021
They have lived up to their commitments and we like the community. All the amenities that we were told have been or are being built.
Hardeeville, SC, on Jul 25, 2021
The only dislike is the fact that I’ve had a cracked window prior to moving in. I still don’t have it after 2 1/2 months living here.
Hardeeville, on Jul 27, 2021
like everything except that iv had 2 different people to work with and communication has been a slight problem
Hardeeville, on Jul 19, 2021
I'm happy with my experiences with the [name removed] group. I love it here!!
Hardeeville, on Jul 24, 2021
If there is a problem, [name removed] will be on it. It may take some time to resolve some things but it will get there.
Hardeeville, SC, on Jul 25, 2021
Recommended mortgage provider was less than adequate and didn't fulfill expectations.
Hardeeville, on Jul 13, 2021
My construction manager, [name removed], was just the best. I have nothing bad to say about the community, or any of the staff here.
Hardeeville, on Jul 23, 2021
There is little or no communication between your home care person and your request. I feel the real lack of communication between any department, whether the lawn maintenance or home warranty. Just an FYI [name removed] Cabinets is the worst vendor ever!
Hardeeville, SC, on Jul 23, 2021
Was difficult to understand what was going on from September to May till we got in town.
Hardeeville, on Jul 08, 2021
[name removed] always knew what we wanted before we even asked. All questions were addressed and all expectations were met!
Hardeeville, on Jul 14, 2021
Having multiple appointments to fix one small item and having to wait 4-8 hours for a minor repair is a big inconvenience.
Hardeeville, SC, on Jul 22, 2021
From day one [name removed] went above and beyond to answer all our questions and even did a FaceTime to show us the community and Lot. They don’t get any better the [name removed]! Also [name removed] was awesome and kept us updated with videos and pictures.
Hardeeville, on Jul 06, 2021
Both [name removed] were very thorough and professional with any minor repairs and requests I jad during my first uear in my new home! Job well done!
Hardeeville, on Jul 13, 2021
getting warranty service has been frustrating ... getting ahold of the Minto service rep is outstanding ....
Hardeeville, on Jul 02, 2021
Everyone on the [name removed] team from sales to mastercare and all in between have been great to work with we are very happy to be here.
Hardeeville, on Jul 01, 2021
I love the quality of the build and the way any problems have been handled in a timely matter
Hardeeville, on Jul 09, 2021
Currently am having issues with the quality of the concrete on my Lanai and getting a resolution to getting it repaired.
Hardeeville, SC, on Jul 14, 2021
There were some options in A and B lists that were not clearly explained or pointed out as options by the sales rep we were assigned to. But we love our new home overall!
Hardeeville, on Jun 25, 2021
Lots of noisy dusty construction going on Also fires polluting air &flying embers everywhere hopefully seems to have stopped Army of dump trucks on roads preparing infrastructure for new areas which might have been done before people moved into the community
Hardeeville, on Jul 07, 2021
Very responsive to all requests and concerns. Repairs, though minimal have been well received
Hardeeville, SC, on Jul 13, 2021
Some of the trim work is silly looking and points out that walls are not square. Kitchen floor not fixed yet, due to be worked on the 28th. New problem is down spout near garage is washing out under sidewalk. Painters haven't fixed siding yet.
Hardeeville, on Jul 07, 2021
[name removed] has been in top of the issues we have discovered so far.
Hardeeville, SC, on Jul 12, 2021
Literally all the people I encountered were extremely kind and very patient - like they were telling us things and explaining them for the first time. Sales person and Contractor were my mental saviors throughout the whole process. Their enthusiasm was contagious! (There was only one exception and that person is gone.)
Hardeeville, SC, on Jul 10, 2021
The craftsmanship was missing. We would have much rather delayed closing & had all of the poor quality attempts at finish work done correctly.
Hardeeville, on Jul 01, 2021
We have had some trouble with lack of communication and follow up from our MasterCare [name removed] in the past, but our current representative (Jase) seems to be interested in changing that. So far, so good, and we appreciate his efforts.
Hardeeville, SC, on Jul 09, 2021
Construction supervisor [name removed] And our sales rep [name removed]
Hardeeville, on Jun 26, 2021
[name removed] was spot on with his commitment to resolving all our issues. Well done !!!
Hardeeville, SC, on Jul 08, 2021
[name removed] our salesperson was excellent with all aspects of purchase as well as move in. [name removed] our design consultant was also amazing.
Hardeeville, on May 18, 2021
My main issue was the lack of oversight with the sub contractors. We are living in NY and were not there to keep checking on progress _
Hardeeville, on Jun 24, 2021
Response time to issues identified at closing, 6 mos later still waiting Issue with the terrible flies at the Bar and Chill Restaurant - something needs to be done, all residents are complaining Landscaping - grass is being cut too low, grass is dying- I am from SC and understand bermuda grass irrigation issues - ground is always too full of water - Emails sent to HOA mgt with no response Appts scheduled with Home [name removed] to discuss an issue, inspection, etc. NO SHOW, No CALL Better Management at the Restaurant
Hardeeville, SC, on Jul 06, 2021
Both sales and design personnel were very helpful in our purchase in LMHH.
Hardeeville, on May 16, 2021
I dislike the grass and the grading on the lawn when it rains it takes a week or more to drain. Plants struggle to stay alive in wet clay soil.
Hardeeville, on Jun 24, 2021
reported a cracked window in February, it's now June.
Hardeeville, on May 01, 2021
I am extremely unimpressed/disappointed with the Management here at [name removed] as to how the residents are taken care. If you have a problem, they ignore and never respond to your emails. I find certain members of the staff under Management do the same thing via emails or whenever you leave phone messages. The only two people who have helped me over the year where [name removed] and [name removed] whenever I would call or send emails. I really appreciate their help. I have correspondence I sent over to [name removed] beginning of year and never received a response or call. I called [name removed] last June about a drainage problem in front of my villa and nothing ever got done. I have correspondence I sent over to the HOA - [name removed] regarding my landscaping issues where nothing got done. My landscaping looks horrible and has since I moved in. [name removed] over at Master Care never returned phone calls. I guess this is the culture of Minto Management. Do not respond or take care of the customer....I have correspondence I sent to [name removed] and [name removed] regarding my landscaping and my landscaping has not improved. I am finally after all of these months getting things done. I was very disappointed at the look of my place whenever I moved in the end of September 2020 still looks the same. [name removed] has my money so who cares what needs to get done.
Hardeeville, on Jun 23, 2021
[name removed] from day one has been very responsive and at times has gone above and beyond to make our [name removed] experience great. He is always been there for us and we appreciate everything that he has done for us.
Hardeeville, SC, on Jun 27, 2021
Having to make way too many design decisions with the specialist in a 3.5 hour session was unfair to the consumer. Even if the face-to-face had to be limited due to specialist calendar availability, there should have been better engagement sooner in this virtual world for the consumer that desires it. Setting buyer expectations with a check list of questions 30 days prior, with access to an online design catalog with general quality levels and pricing would greatly improve the buyer satisfaction.
Hardeeville, on Apr 29, 2021
Liked willingness to “make things right. ” All of those we have interacted with through [name removed] have been friendly and a pleasure to work with.
Hardeeville, on Jun 19, 2021
Where do we start? Today it is exactly 6 months from our closing date, and there are incomplete tastes that were supposed to be before closing that are STILL not completed, or even scheduled! What’s even more more disturbing is that there seems to be NO URGENCY to get these issues resolved. You mean in 6 months a plumber or an electrician cannot be scheduled? Really??? Very very disturbing.
Hardeeville, SC, on Jun 27, 2021
I was always kept informed by [name removed] on my house progress. Everyone was very helpful and my closing was a breeze
Hardeeville, on Mar 31, 2021
i have enjoyed this first year with [name removed]. My builder, [name removed], has made the experience beyond anything I expected. Having him help me and advocate for me when things needed repair was enormously helpful. He problem solved creatively, always making sure I was satisfied. He intervened when the trades did not meet expectations. It is hard to say how very valuable having [name removed] for the first two years is. You should market this stronger as I have not had similar experiences anywhere. To me it shows a confidence in your product and quality that you extend the relationship 2 years past purchase. I am so pleased, that I am buying my second [name removed] home. Thanks [name removed] and [name removed]!!!
Hardeeville, on Jun 19, 2021
Master Care has not been able to get contractors out to complete work orders that have been pending before and after closing.
Hardeeville, SC, on Jun 26, 2021
Complete honesty, integrity, professionalism and transparency by [name removed] our seller, [name removed] our Plan B Designer and [name removed] our Builder
Hardeeville, on Mar 30, 2021
We appreciated the timely response to issues we had in our home. [name removed] works tirelessly to make everything right for us.
Hardeeville, on Jun 19, 2021
[name removed] has been excellent. He is making sure all of the service people are taking care of my issues as best he can in a timely manner. These service people would save a lot of time and money if they checked prior to leaving the job that everything has been completed. I appreciate [name removed] staying on top of this on my behalf.
Hardeeville, SC, on Jun 24, 2021
[name removed] sent us video updates every week. He was so helpful with everything from beginning to end.
Hardeeville, on Mar 30, 2021
Dislike- Management or lack thereof; Apparent staff shortage; HOA compliance-management selectively enforces rules...AKA # planters vs # guests; # Unregisteted residents and guests; Stay and Play abuse; Overwhelming number of under 55 residents.
Hardeeville, on Jun 15, 2021
[name removed] has been outstanding, responsive and proactive.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, SC, on Jul 27, 2021
Everything went very smoothly. Our super, [name removed], was wonderful to work with. [name removed] and [name removed] were great. Closing went very well. Our daughter, [name removed] took us to see the community and now she works there. There are some things that need attention and that’s taking some time for the suppliers to schedule with us. All in all very happy!!!
Hardeeville, SC, on Jul 25, 2021
The only dislike is the fact that I’ve had a cracked window prior to moving in. I still don’t have it after 2 1/2 months living here.
Hardeeville, SC, on Jul 25, 2021
Recommended mortgage provider was less than adequate and didn't fulfill expectations.
Hardeeville, SC, on Jul 23, 2021
Was difficult to understand what was going on from September to May till we got in town.
Hardeeville, SC, on Jul 22, 2021
From day one [name removed] went above and beyond to answer all our questions and even did a FaceTime to show us the community and Lot. They don’t get any better the [name removed]! Also [name removed] was awesome and kept us updated with videos and pictures.
Hardeeville, SC, on Jul 14, 2021
There were some options in A and B lists that were not clearly explained or pointed out as options by the sales rep we were assigned to. But we love our new home overall!
Hardeeville, SC, on Jul 13, 2021
Some of the trim work is silly looking and points out that walls are not square. Kitchen floor not fixed yet, due to be worked on the 28th. New problem is down spout near garage is washing out under sidewalk. Painters haven't fixed siding yet.
Hardeeville, SC, on Jul 12, 2021
Literally all the people I encountered were extremely kind and very patient - like they were telling us things and explaining them for the first time. Sales person and Contractor were my mental saviors throughout the whole process. Their enthusiasm was contagious! (There was only one exception and that person is gone.)
Hardeeville, SC, on Jul 10, 2021
The craftsmanship was missing. We would have much rather delayed closing & had all of the poor quality attempts at finish work done correctly.
Hardeeville, SC, on Jul 09, 2021
Construction supervisor [name removed] And our sales rep [name removed]
Hardeeville, SC, on Jul 08, 2021
[name removed] our salesperson was excellent with all aspects of purchase as well as move in. [name removed] our design consultant was also amazing.
Hardeeville, SC, on Jul 06, 2021
Both sales and design personnel were very helpful in our purchase in LMHH.
Hardeeville, SC, on Jun 27, 2021
Having to make way too many design decisions with the specialist in a 3.5 hour session was unfair to the consumer. Even if the face-to-face had to be limited due to specialist calendar availability, there should have been better engagement sooner in this virtual world for the consumer that desires it. Setting buyer expectations with a check list of questions 30 days prior, with access to an online design catalog with general quality levels and pricing would greatly improve the buyer satisfaction.
Hardeeville, SC, on Jun 27, 2021
I was always kept informed by [name removed] on my house progress. Everyone was very helpful and my closing was a breeze
Hardeeville, SC, on Jun 26, 2021
Complete honesty, integrity, professionalism and transparency by [name removed] our seller, [name removed] our Plan B Designer and [name removed] our Builder
Hardeeville, SC, on Jun 24, 2021
[name removed] sent us video updates every week. He was so helpful with everything from beginning to end.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Jul 28, 2021
I dislike having to follow up so often on requested tasks! We understand you are busy but you do have a commitment to the closed homeowner.
Hardeeville, on Jul 27, 2021
like everything except that iv had 2 different people to work with and communication has been a slight problem
Hardeeville, on Jul 24, 2021
If there is a problem, [name removed] will be on it. It may take some time to resolve some things but it will get there.
Hardeeville, on Jul 23, 2021
There is little or no communication between your home care person and your request. I feel the real lack of communication between any department, whether the lawn maintenance or home warranty. Just an FYI [name removed] Cabinets is the worst vendor ever!
Hardeeville, on Jul 14, 2021
Having multiple appointments to fix one small item and having to wait 4-8 hours for a minor repair is a big inconvenience.
Hardeeville, on Jul 13, 2021
getting warranty service has been frustrating ... getting ahold of the Minto service rep is outstanding ....
Hardeeville, on Jul 09, 2021
Currently am having issues with the quality of the concrete on my Lanai and getting a resolution to getting it repaired.
Hardeeville, on Jul 07, 2021
Very responsive to all requests and concerns. Repairs, though minimal have been well received
Hardeeville, on Jul 07, 2021
[name removed] has been in top of the issues we have discovered so far.
Hardeeville, on Jul 01, 2021
We have had some trouble with lack of communication and follow up from our MasterCare [name removed] in the past, but our current representative (Jase) seems to be interested in changing that. So far, so good, and we appreciate his efforts.
Hardeeville, on Jun 26, 2021
[name removed] was spot on with his commitment to resolving all our issues. Well done !!!
Hardeeville, on Jun 24, 2021
Response time to issues identified at closing, 6 mos later still waiting Issue with the terrible flies at the Bar and Chill Restaurant - something needs to be done, all residents are complaining Landscaping - grass is being cut too low, grass is dying- I am from SC and understand bermuda grass irrigation issues - ground is always too full of water - Emails sent to HOA mgt with no response Appts scheduled with Home [name removed] to discuss an issue, inspection, etc. NO SHOW, No CALL Better Management at the Restaurant
Hardeeville, on Jun 24, 2021
reported a cracked window in February, it's now June.
Hardeeville, on Jun 23, 2021
[name removed] from day one has been very responsive and at times has gone above and beyond to make our [name removed] experience great. He is always been there for us and we appreciate everything that he has done for us.
Hardeeville, on Jun 19, 2021
Where do we start? Today it is exactly 6 months from our closing date, and there are incomplete tastes that were supposed to be before closing that are STILL not completed, or even scheduled! What’s even more more disturbing is that there seems to be NO URGENCY to get these issues resolved. You mean in 6 months a plumber or an electrician cannot be scheduled? Really??? Very very disturbing.
Hardeeville, on Jun 19, 2021
Master Care has not been able to get contractors out to complete work orders that have been pending before and after closing.
Hardeeville, on Jun 19, 2021
[name removed] has been excellent. He is making sure all of the service people are taking care of my issues as best he can in a timely manner. These service people would save a lot of time and money if they checked prior to leaving the job that everything has been completed. I appreciate [name removed] staying on top of this on my behalf.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Jul 28, 2021
I believe that in this community [name removed] has taken on too much and as such the quality of workmanship has gone down trying to keep up.
Hardeeville, on Jul 24, 2021
They have lived up to their commitments and we like the community. All the amenities that we were told have been or are being built.
Hardeeville, on Jul 19, 2021
I'm happy with my experiences with the [name removed] group. I love it here!!
Hardeeville, on Jul 13, 2021
My construction manager, [name removed], was just the best. I have nothing bad to say about the community, or any of the staff here.
Hardeeville, on Jul 08, 2021
[name removed] always knew what we wanted before we even asked. All questions were addressed and all expectations were met!
Hardeeville, on Jul 06, 2021
Both [name removed] were very thorough and professional with any minor repairs and requests I jad during my first uear in my new home! Job well done!
Hardeeville, on Jul 02, 2021
Everyone on the [name removed] team from sales to mastercare and all in between have been great to work with we are very happy to be here.
Hardeeville, on Jul 01, 2021
I love the quality of the build and the way any problems have been handled in a timely matter
Hardeeville, on Jun 25, 2021
Lots of noisy dusty construction going on Also fires polluting air &flying embers everywhere hopefully seems to have stopped Army of dump trucks on roads preparing infrastructure for new areas which might have been done before people moved into the community
Hardeeville, on May 18, 2021
My main issue was the lack of oversight with the sub contractors. We are living in NY and were not there to keep checking on progress _
Hardeeville, on May 16, 2021
I dislike the grass and the grading on the lawn when it rains it takes a week or more to drain. Plants struggle to stay alive in wet clay soil.
Hardeeville, on May 01, 2021
I am extremely unimpressed/disappointed with the Management here at [name removed] as to how the residents are taken care. If you have a problem, they ignore and never respond to your emails. I find certain members of the staff under Management do the same thing via emails or whenever you leave phone messages. The only two people who have helped me over the year where [name removed] and [name removed] whenever I would call or send emails. I really appreciate their help. I have correspondence I sent over to [name removed] beginning of year and never received a response or call. I called [name removed] last June about a drainage problem in front of my villa and nothing ever got done. I have correspondence I sent over to the HOA - [name removed] regarding my landscaping issues where nothing got done. My landscaping looks horrible and has since I moved in. [name removed] over at Master Care never returned phone calls. I guess this is the culture of Minto Management. Do not respond or take care of the customer....I have correspondence I sent to [name removed] and [name removed] regarding my landscaping and my landscaping has not improved. I am finally after all of these months getting things done. I was very disappointed at the look of my place whenever I moved in the end of September 2020 still looks the same. [name removed] has my money so who cares what needs to get done.
Hardeeville, on Apr 29, 2021
Liked willingness to “make things right. ” All of those we have interacted with through [name removed] have been friendly and a pleasure to work with.
Hardeeville, on Mar 31, 2021
i have enjoyed this first year with [name removed]. My builder, [name removed], has made the experience beyond anything I expected. Having him help me and advocate for me when things needed repair was enormously helpful. He problem solved creatively, always making sure I was satisfied. He intervened when the trades did not meet expectations. It is hard to say how very valuable having [name removed] for the first two years is. You should market this stronger as I have not had similar experiences anywhere. To me it shows a confidence in your product and quality that you extend the relationship 2 years past purchase. I am so pleased, that I am buying my second [name removed] home. Thanks [name removed] and [name removed]!!!
Hardeeville, on Mar 30, 2021
We appreciated the timely response to issues we had in our home. [name removed] works tirelessly to make everything right for us.