Homebuilder Ratings & Reviews

Minto Communities - USA Reviews

7,475 Homeowner Reviews Completed May 2024 - Nov 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Panama City Beach, FL, on Nov 13, 2025

Always very nice and friendly

5.0
Verified Homeowner
Daytona Beach, FL, on Nov 13, 2025

We like the quality of the home, the ease of purchase, the ammenities in our community and our into rep, [name removed].

5.0
Verified Homeowner
Daytona Beach, FL, on Nov 13, 2025

[name removed]..our MasterCare representative working closely with us to correct and repair legitimate concerns and issues from original construction.

4.8
Verified Homeowner
Daytona Beach, FL, on Nov 13, 2025

At the end of our closing process, we went through 2-3 sales reps and were not given all the insight with the HOA and getting our Passports. I understand we were the last of the homeowners before [name removed] moved on to Watersound, but I feel they should finish and make sure they close every customer with confidence.

4.3
Verified Homeowner
Daytona Beach, FL, on Nov 13, 2025

I have found they are very good with timely communication and issue resolution plus being a very friendly team.

5.0
Verified Homeowner
Panama City Beach, FL, on Nov 13, 2025

We loved working with [name removed]. He always went above and beyond

5.0
Verified Homeowner
Hardeeville, SC, on Nov 12, 2025

NA

5.0
Verified Homeowner
Hardeeville, SC, on Nov 12, 2025

I do not remember being informed that there were no change orders after I signed my paperwork.

5.0
Verified Homeowner
Hardeeville, SC, on Nov 12, 2025

Bit of pressure regarding potential price increase and the lottery system for lots was odd. I was pulled a higher priced lot and if I chose to wait then price might go up… strange tactics. Once signed, process was smooth.

4.7
Verified Homeowner
Hardeeville, SC, on Nov 12, 2025

We felt we didn't have as much input as we would have liked. [name removed] just does things their way, and we didn't have a say. Didn't get all necessary info initially as to how community and surrounding areas were booming or we might not have chosen area. Community amenities cannot keep up on amount of people and homes within. Too focused on jamming in homes causing too much loss of land, trees and added congestion.

4.4
Verified Homeowner
Hardeeville, SC, on Nov 12, 2025

Displeased with the Mastercare commitment to rectify issues with my home, particularly with the driveway pavers and drainage swales.

4.1
Verified Homeowner
Hardeeville, SC, on Nov 12, 2025

Plant and lawn maintenance is not consistent with [name removed] quality standards and reliability.

4.4
Verified Homeowner
Hardeeville, SC, on Nov 12, 2025

I love my home!

4.9
Verified Homeowner
Panama City Beach, FL, on Nov 11, 2025

I have had issues with my air conditioner since I closed in April 2025. My main bedroom is consistently warmer than the rest of the house (78) while the thermostat is set at 70 now adding to that the door bring closed and its even hotter in there. During the summer months I have not been able to sleep in the main bedroom due to the heat 78 degrees in there while the rest of my villa was 70 degrees and comfortable. Reportedly the engineer that overlooks the ac units have said there is nothing wrong with my unit. I respectfully disagree. I have owned 6 home in Florida and NEVER had an issue like this. After spending over $500K for my villa I cannot even put into words how abused I feel. I could not in good conscience ever recommend another 55+ person get XXXXX ed into this nightmare. This is senior abuse at its finest!!!!!

4.8
Verified Homeowner
Daytona Beach, FL, on Nov 11, 2025

My experience from the day I signed my purchase agreement to the date I moved in was top notch. Everything went 100% smooth. We will be here 1 year in December and love every minute ute of it.

4.9
Verified Homeowner
City of Westlake, FL, on Nov 11, 2025

The team and staff who assist with my home were professional and courteous. The follow up process and responsive to any concerns I have was amazing. Also your check points after closing to ensure everything is working well and any warranty items is fixed was impressive

5.0
Verified Homeowner
Panama City Beach, FL, on Nov 11, 2025

[name removed] was a consummate professional. His experience and eye for every detail is evident in his quality of work. thank you

5.0
Verified Homeowner
Hardeeville, SC, on Nov 11, 2025

I liked the entire experience.

5.0
Verified Homeowner
Hardeeville, SC, on Nov 10, 2025

We appreciated the professionalism, responsiveness, and helpfulness of the sales, our superintendent and Mastercare team throughout the building process.

5.0
Verified Homeowner
Hardeeville, SC, on Nov 10, 2025

Every employee that we engaged with was professional, patient, listened to questions/concerns and tried their best to accomplish what we were needing/wanting. Kudos to [name removed] and [name removed]!

5.0
Verified Homeowner

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less