Homebuilder Ratings & Reviews

Minto Communities - USA Reviews

6,157 Homeowner Reviews Completed Mar 2025 - Sep 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.9
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

City of Westlake, FL, on Sep 06, 2026

[name removed] was amazing to work with

5.0
Verified Homeowner
Hardeeville, SC, on Sep 06, 2026

The salesman, [name removed], and the job super, [name removed], were both fabulous -- professional, easy to work with, friendly and knowledgeable. The remainder of the staff throughout the process were also pleasant and efficient. The only thing that was a slight concern is that there was construction still underway on both sides of my home. I would have preferred to have been given the choice to delay my move-in for a later date, under the circumstances. Overall, great experience.

5.0
Verified Homeowner
Naples, FL, on Sep 04, 2026

Most problems have been minor and have been resolved quickly. Our post-closing rep [name removed] has been fantastic. Landscaping issues have been more difficult to resolve, often requiring 3-4 repeated requests or eventually just doing it ourselves. With HOA fees in excess of $700 per month, it shouldn’t be this hard to get bushes/vines/trees trimmed on a regular basis.

4.8
Verified Homeowner
City of Westlake, FL, on Sep 04, 2026

[name removed] has been very responsive, gets things done, and polite. One of the best persons I have ever met

4.5
Verified Homeowner
Hardeeville, SC, on Sep 04, 2026

I have found my experience with Minto to be fantastic . However, I wish they would pave the street !

5.0
Verified Homeowner
City of Westlake, FL, on Sep 04, 2026

[name removed] was exceptional on his Services and taking care of my needs, also the crew that came to do every job went above and beyond

4.4
Verified Homeowner
City of Westlake, FL, on Sep 04, 2026

Everything was amazing from start to finish Everyone friendly did everything they said. Always available to answer questions and very accommodating. Even my realtor commented on how the walk thru and presentation was handled so well. The realtor also said the townhouse was so clean and perfectly ready for walk thru. Our construction supervisor [name removed] went above and beyond during the building process and checking in on me after my closing

5.0
Verified Homeowner
City of Westlake, FL, on Sep 04, 2026

From start to finish even after [name removed] has been there for us either helping or doing. He is a Rockstar. [name removed] is the best :), I would highly recommend [name removed] to anyone!

5.0
Verified Homeowner
Hardeeville, SC, on Sep 04, 2026

Would of liked french doors out of the Master to the patio

5.0
Verified Homeowner
City of Westlake, FL, on Sep 03, 2026

[name removed] and [name removed] was very helpful along the process. [name removed] made the building process a excellent experience.

5.0
Verified Homeowner
City of Westlake, FL, on Sep 03, 2026

Every single person on this team has been a pleasure to deal with. [name removed], [name removed], [name removed], [name removed] are exceptional

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 03, 2026

Our builder. [name removed] was great and kept us informed every step of the way. [name removed] our [name removed] took care of any issues after we moved in. [name removed] was very quick to respond and address the few issues we had. Overall we are very pleased with the entire process.

4.9
Verified Homeowner
Hardeeville, SC, on Sep 03, 2026

Working with [name removed] in Sales and [name removed] through the building process made buying and building fun and easy

5.0
Verified Homeowner
City of Westlake, FL, on Sep 02, 2026

There is nothing I could say I disliked because I had the BEST team on my side. Starting with [name removed], since day one she made me feel secure and educated about all of the choices I was making. Her advice and great attitude made me feel extremely secure when purchasing my first home. Next [name removed], I couldnt have done this without him. No matter the hour of the day/night or silliness of my question [name removed] answered everything and showed me so much patience as this was my first time. He has gone ABOVE AND BEYOND for me and my family. There were zero issues with closing because [name removed] took his time to make sure my home was perfect. I would recommend [name removed] to all of your future potential buyers. GREAT JOB [name removed]!!

4.9
Verified Homeowner
City of Westlake, FL, on Sep 02, 2026

Master care [name removed] and [name removed] are great as well as General Manager [name removed] is a very good professional.

5.0
Verified Homeowner
Naples, FL, on Sep 02, 2026

[name removed] has been awesome. I am working with a warranty company in Michigan and it's night and day working with her. She is soooooo much better than the people I am working with on the other house. She is a keeper. She cares about her work and about your customers

5.0
Verified Homeowner
City of Westlake, FL, on Sep 02, 2026

[Translated from ES] Everything

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 01, 2026

[name removed] did a really good job of updating us weekly on the progress of our home. We have no complaints.

5.0
Verified Homeowner
Hardeeville, SC, on Sep 01, 2026

Build of the house was great some very minor problems no major issues or problems.

4.7
Verified Homeowner
City of Westlake, FL, on Sep 01, 2026

the people i worked with were all nice, professional, but most importantly helpful and available

5.0
Verified Homeowner

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less