Homebuilder Ratings & Reviews

Minto Communities - USA Reviews

6,974 Homeowner Reviews Completed Aug 2024 - Feb 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Hardeeville, SC, on Feb 02, 2026

Very happy with [name removed].

5.0
Verified Homeowner
Panama City Beach, FL, on Feb 02, 2026

Our house was so dirty at closing, every time I cleaned something, I found something else wrong with our house. Nail holes in our brand new floor from tearing out our living room ceiling right before closing, cracked pedistool sink in powder room, scratches on toilet from tile being removed from shower in spare bathroom that was put up in correctly, scratches on cabinets, we have a list, however, 2 months later and [name removed] is still working on correcting everything that was not done correctly in the first place.

4.2
Verified Homeowner
Naples, FL, on Feb 01, 2026

Everyone has been very helpful and responsive when called or texted. [name removed] has been wonderful and easy to work with

5.0
Verified Homeowner
Daytona Beach, FL, on Feb 01, 2026

What I liked is if there was a small issue or a large issue they responded and got it fixed. It has been a pleasure working with this company. I would recommend them.

5.0
Verified Homeowner
City of Westlake, FL, on Jan 31, 2026

[Translated from ES] It was truly a wonderful experience, everyone is excellent, [name removed], [name removed], [name removed], the whole team has done an excellent job, I am very happy and grateful.

5.0
Verified Homeowner
Daytona Beach, FL, on Jan 31, 2026

Even though we were some of the last homes to close we feel that [name removed] has honored every commitment. Lov [name removed] our home

5.0
Verified Homeowner
Hardeeville, SC, on Jan 31, 2026

They communicate very well with their clients. The following up meetings are good.

5.0
Verified Homeowner
City of Westlake, FL, on Jan 31, 2026

Goes the extra mile for satisfaction, fixed things I didn't even expect them to fix. Just overall amazing communication and customer service and great experience building. We are very impressed with the quality compared to other builders.

5.0
Verified Homeowner
Daytona Beach, FL, on Jan 31, 2026

We appreciated the home guarantee. It was unfortunate that we were in the final phase of the development, and all other homes were given 2 years, and we were only given the 1-year option. Seems as though the 2 year option should have also been afforded to us as well.

4.6
Verified Homeowner
City of Westlake, FL, on Jan 30, 2026

Loved [name removed] super friendly & personable.

5.0
Verified Homeowner
Hardeeville, SC, on Jan 29, 2026

We love our cottage. However, our slab was poured in a mud bog caused by a rainstorm, (I have photos) resulting in large, long and spreading cracks on our front porch and garage floor. I'm sure the slab under our vinyl flooring is just as bad. By the time these cracks are wide enough to be a concern to [name removed], I will conveniently be out of the warranty period...and I believe [name removed] knows this, I have addressed this with our Latittude representative on closing day, the one month follow up and the six month follow up, but it is clear that [name removed] will not address this. Very disappointing.

2.7
Verified Homeowner
Panama City Beach, FL, on Jan 29, 2026

Loved [name removed]’s weekly positive videos

5.0
Verified Homeowner
Hardeeville, SC, on Jan 29, 2026

The HOA is too strict about allowing me to have a ductless A/C unit for my garage even though the unit would be hidden more on my Villa than the side entry Villas that get approved for it.

4.9
Verified Homeowner
Daytona Beach, FL, on Jan 28, 2026

I feel from Sales ([name removed] [name removed]) to Finish ([name removed], Master Care [name removed]) I have had the BEST.

5.0
Verified Homeowner
Daytona Beach, FL, on Jan 28, 2026

Our MasterCare [name removed]., [name removed], has been wonderful to work with!

4.9
Verified Homeowner
Panama City Beach, FL, on Jan 28, 2026

For the future, the upgrades are a little too high, and quality no so high. Other than than everything is good.

5.0
Verified Homeowner
Panama City Beach, FL, on Jan 28, 2026

We did not like mastercare continually dropping the follow ups. After many calls and now almost a year later, we finally are scheduled for the issues to be resolved. Everyone in the office at the showroom was very pleasant. Enjoyed meeting all of them.

4.1
Verified Homeowner
City of Westlake, FL, on Jan 28, 2026

So far everything has been great in our new home, the Minto [name removed] team we were assigned always goes above and beyond to help us when needed. [name removed] has been such a delight specifically, from day one- even beyond the scheduled appointments he has been there to help and guide us throughout the past months making everything such a smooth process. For scheduled appointments he always takes his time and makes us feel valued rather than rushed, which we appreciate greatly as new home owners who are doing this all for the first time. As friends and family start to look into [name removed] over the next few years, we have already mentioned they need to request [name removed], [name removed], and [name removed] as their team if they want the best care like we have had.

5.0
Verified Homeowner
Hardeeville, SC, on Jan 28, 2026

In general a good experience. Our project manager [name removed] kept us informed, helped us through the process and accompanied our visit request with no issues. Following the closing he has been in touch and helped us through an issues. The design department was equally as great. Lastly, or sales person [name removed] was awesome. From the beginning to the day we closed he helped us and kept us informed, job well done.

4.8
Verified Homeowner
Panama City Beach, FL, on Jan 28, 2026

Communication with builder [name removed]! Weekly videos and updates of what was planned for the following week.

4.6
Verified Homeowner

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less