Homebuilder Ratings & Reviews

Minto Communities - USA Reviews

7,921 Homeowner Reviews Completed Aug 2023 - Feb 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

City of Westlake, FL, on Feb 20, 2025

The personal touch from our Sales contact [name removed] to add ons and construction build with [name removed] were very much appreciated. We felt like they were helping us make decisions that they themselves would appreciate in their own homes.

5.0
Verified Homeowner
Panama City Beach, FL, on Feb 20, 2025

Our sales person, [name removed] was great to work with. [name removed], our builder was amazing. He sent us updates along with pictures every Friday documenting progress on our home. He was always reachable for any questions that we had.

5.0
Verified Homeowner
Daytona Beach, FL, on Feb 20, 2025

There was flaws all around the house Roof, kitchen cabinets, sliding door, paint and many other I am so disappointed and feel like I wasted my money

0.5
Verified Homeowner
Panama City Beach, FL, on Feb 20, 2025

Everyone we worked with was great and communicative, from [name removed] in sales, [name removed] our builder, through [name removed] who handled our closing. A special call-out to [name removed] who met us in the house in a snow storm to give us the keys.

5.0
Verified Homeowner
Panama City Beach, FL, on Feb 20, 2025

Bar and chill. Food quality has gotten bad. Lack of quality work Staff. There are some that are great but need help. Hire more staff.

4.5
Verified Homeowner
Panama City Beach, FL, on Feb 20, 2025

The process is very efficient and communication was great through the entire process, from contract to move-in.

5.0
Verified Homeowner
Daytona Beach, FL, on Feb 20, 2025

The people that we worked with during the process from start to finish.

4.7
Verified Homeowner
Panama City Beach, FL, on Feb 20, 2025

Everything ! [name removed] was amazing. Our sales person [name removed] was amazing!

5.0
Verified Homeowner
Daytona Beach, FL, on Feb 20, 2025

I liked the friendly caring service that gets provided when something needs fixing. The dislike would be I have a dead palm tree and crate merdal tree that’s been dead since I moved in

5.0
Verified Homeowner
Panama City Beach, FL, on Feb 19, 2025

They did what they promised.

5.0
Verified Homeowner
Hardeeville, SC, on Feb 19, 2025

The whole process from beginning to end was very enjoyable!

5.0
Verified Homeowner
City of Westlake, FL, on Feb 19, 2025

[name removed] was great! [name removed] was awesome as well.

5.0
Verified Homeowner
Hardeeville, SC, on Feb 19, 2025

The Minto people have been great to deal with , my only issue involves the quality of the workforce . [name removed] is challenged with constructing entire neighborhoods in a very short timeframe this leads to issues regarding manpower . There is a shortage of qualified workers all over the US and unfortunately this leads to lots of repairs which can be tough after move in . The master care people I deal with have been top notch in their profession. Together we will get the quality issue in our new home corrected . I have faith !

5.0
Verified Homeowner
Panama City Beach, FL, on Feb 19, 2025

We were disappointed with the timeline to get into our new community, but, now that we are in and settled, we agree that it was worth the wait!

5.0
Verified Homeowner
Panama City Beach, FL, on Feb 19, 2025

Very easy to work with, completely satisfied.

4.7
Verified Homeowner
Hardeeville, SC, on Feb 19, 2025

Our superintendent [name removed] set a good precedent by staying on top of our construction and keeping us informed. Followed up by [name removed] rep getting our repairs done on a timely basis.

5.0
Verified Homeowner
Panama City Beach, FL, on Feb 19, 2025

The amount of communication provided and the timely execution of work items for repair.

4.7
Verified Homeowner
Daytona Beach, FL, on Feb 19, 2025

We had some issues with our home, like on day 4 after closing and moving in. [name removed] was assigned to us, immediately, to help us navigate thru any issues we were having. It was [name removed], who made us know, that we were valued and we were being heard, and always followed up with us to make sure we were 100% satisfied. We are so happy to be living in our lovely home and we are so happy with the friendship we have made thru our involvement with [name removed]!!

5.0
Verified Homeowner
Daytona Beach, FL, on Feb 19, 2025

I like the fact that they have always had a very uniform way of handling each step of the process. They seem to think of the details ahead of time

4.6
Verified Homeowner
Panama City Beach, FL, on Feb 18, 2025

Everyone has been pleasant and easy to work with.

5.0
Verified Homeowner

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less