Homebuilder Ratings & Reviews

Minto Communities - USA Reviews

7,705 Homeowner Reviews Completed Jan 2024 - Jul 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Panama City Beach, FL, on Jul 12, 2025

The entire process was a great experience. Every person along the way was friendly, helpful and responsive.

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 12, 2025

Our building supervisor, [name removed], accommodated our requests to visit as often as we could during the build which we were very appreciative of. Our sales agent, [name removed] allowed us to walk thru the sales center to start looking at samples for our B options prior to our B options date, this was very beneficial for us to be able to see what options were available. It would have been very difficult to see the B options for the first time and try to pick them all in one day, so we were very grateful to be able to see them ahead of time

5.0
Verified Homeowner
City of Westlake, FL, on Jul 12, 2025

we bought the top house in the Atlantic collection and seems [name removed] cut corners and used cheap, flat paint (vs eggshell with no option to upgrade), we see many flaws, poor design designs were made in [name removed]'s part which are now being corrected, cheap bathroom fixtures, refrigerator is cheapest model and issues with it, roof wasn't done correctly

4.7
Verified Homeowner
Panama City Beach, FL, on Jul 11, 2025

Timelines were met as communicated, and our builder ([name removed]) did an excellent job of communicating with us and addressing what few concerns we had.

4.8
Verified Homeowner
Daytona Beach, FL, on Jul 11, 2025

I am not happy with the placement of two ceiling fans and was told nothing can be done about it.

4.9
Verified Homeowner
City of Westlake, FL, on Jul 11, 2025

[Translated from ES] What we liked most is that they are always available to solve any detail, Mr. [name removed] is always available for us

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 11, 2025

Our Builder [name removed] and [name removed] designer [name removed]

5.0
Verified Homeowner
Hardeeville, SC, on Jul 11, 2025

Wish more time was spent to help set up warranties and door codes with my wife since I couldn't be there.

4.7
Verified Homeowner
Hardeeville, SC, on Jul 10, 2025

We feel that our building supervisor, [name removed], was exceptional and caught issues early so they could be fixed right away. Because of this, we feel we received a well built house. Very happy.

4.7
Verified Homeowner
Panama City Beach, FL, on Jul 10, 2025

Loved that the construction was transparent at different stages. Builder went above and beyond to correct issues identified. Worked with us to correct a "splash" of gunite on our lanai from the neighbors pool install that could not be removed.

5.0
Verified Homeowner
Daytona Beach, FL, on Jul 10, 2025

Every [name removed] employee did an exceptional job for me. Words alone cannot express the happiness I feel from every [name removed] employee from start to finish.

5.0
Verified Homeowner
City of Westlake, FL, on Jul 10, 2025

I like the fact that the return promptly missed call and responded to texts accordingly. Homeowners observations and complaints if any are solved or dealt with in a timely manner.

5.0
Verified Homeowner
City of Westlake, FL, on Jul 10, 2025

None

4.7
Verified Homeowner
Daytona Beach, FL, on Jul 10, 2025

Sometimes to get things accomplished took contacting them more than 1 or 2 times

4.4
Verified Homeowner
Hardeeville, SC, on Jul 10, 2025

Everyone has been so polite and respectful to us. They’ve helped us through every situation. It’s only a phone call away to get help and the amenities are amazing. Looking forward to many more years.

5.0
Verified Homeowner
Hardeeville, SC, on Jul 10, 2025

There were some cuts in the garage floor that were fairly large that has not really been addressed. It’s been epoxy it with paint but you can still see it. With an almost $700,000 home we would expect better than that.

4.9
Verified Homeowner
Panama City Beach, FL, on Jul 10, 2025

Best part was [name removed] and [name removed] in designer center ! That’s why I recommened them for my sister and brother in law for purchase of their villa !! They are definatly the A team!

4.7
Verified Homeowner
Panama City Beach, FL, on Jul 10, 2025

We are very pleased with how professional and courteous [name removed] was from start to finish, and even after we closed. [name removed] reached out to let us know that we could contact him anytime with questions or assistance, and he has been readily available whenever we needed information. He is an asset to [name removed] for sure.

4.9
Verified Homeowner
Hardeeville, SC, on Jul 10, 2025

Rushed us too much at sales office to select options and sign contact. We loved out construction manager, [name removed]. He was the best.

4.5
Verified Homeowner
Hardeeville, SC, on Jul 09, 2025

the lack of communication. from beginning to end. trying to get anything done takes forever. waited 3 months for a gallon of paint. had to get people from florida involved because no one here handled it.

2.9
Verified Homeowner

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less