Homebuilder Ratings & Reviews

Minto Communities - USA Reviews

6,737 Homeowner Reviews Completed Oct 2024 - Apr 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Hardeeville, SC, on Apr 08, 2026

was hoping to close on the earlier side of the commitment range. 12/25/-2/26. closed 2/26

5.0
Verified Homeowner
City of Westlake, FL, on Apr 08, 2026

Robert and Joseph Cioffi are amazing

4.8
Verified Homeowner
Panama City Beach, FL, on Apr 08, 2026

we disliked the MasterCare rep procedure - we understand that turnover happens, but our initial list of items should have transferred to the new rep. We had to go thru the process 3-4 times with each new rep. Items were left off list, etc.

4.1
Verified Homeowner
City of Westlake, FL, on Apr 08, 2026

Joe is incredible to work with

5.0
Verified Homeowner
Naples, FL, on Apr 08, 2026

I liked everything

5.0
Verified Homeowner
Naples, FL, on Apr 08, 2026

We love our Minto home. Janet has been very responsive to our issues.

5.0
Verified Homeowner
Hardeeville, SC, on Apr 07, 2026

The friendliness of everyone. Up dates on my villa weekly.

5.0
Verified Homeowner
City of Westlake, FL, on Apr 07, 2026

I like everything . My experience was amazing

5.0
Verified Homeowner
Hardeeville, SC, on Apr 07, 2026

We bought a Villa and we requested that the color not be Coral (Pink). We were told that the builder decides the color. Of course we were later informed we were getting a pink house with no recourse. I found out a neighbor (who will remain anonymous) near our house was allowed to pay extra before settlement to choose a new color. Now we are stuck with a pink house with no recourse that may be difficult to sell due to the exterior color when that day comes. Also our USPS Mail personnel make mental mistakes by placing mail and keys for packages that are intended for others in our mail boxes. On the flip side Minto employees that we have worked with this last year Collin and Keith have been great. They have both been responsive and made it easy on us for warranty repairs.

4.7
Verified Homeowner
Hardeeville, SC, on Apr 07, 2026

Any issue I has was taken care of.

4.9
Verified Homeowner
City of Westlake, FL, on Apr 07, 2026

Overall it’s been a positive one.

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 06, 2026

Matt our MasterCare rep and Mike our builder

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 06, 2026

We especially appreciated the amount and frequency of the communications overall, but truly looked forward each week to Alan Kirtsinger's updates and photos on the progress of the building of our new home.

5.0
Verified Homeowner
Hardeeville, SC, on Apr 06, 2026

My home is beautiful and very comfortable. Darla has been a tremendous & helpful resource in navigating certain issues. Very professional and prompt.

4.4
Verified Homeowner
City of Westlake, FL, on Apr 06, 2026

The whole experience was great

4.8
Verified Homeowner
Hardeeville, SC, on Apr 06, 2026

Na

3.1
Verified Homeowner
Hardeeville, SC, on Apr 06, 2026

Poor or no craftsman ship on the quality of our home. Our Mastercare rep. Jovi Hall was exceptional and did a great job, however other work that need approval above Jovi was lacking, with the exception of Chris Faber, who was another outstanding employee!

3.7
Verified Homeowner
Panama City Beach, FL, on Apr 05, 2026

Everything was great!

5.0
Verified Homeowner
City of Westlake, FL, on Apr 05, 2026

Everyone was so helpful, friendly people.

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 05, 2026

Warranty completed....

4.8
Verified Homeowner

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less