Homebuilder Ratings & Reviews

Minto Communities - USA Reviews

6,685 Homeowner Reviews Completed Oct 2024 - Apr 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

City of Westlake, FL, on Apr 04, 2026

We didn’t like the restrictions and requirements about plants around the house , we liked how easy it was to option the house with the catalog

5.0
Verified Homeowner
Hardeeville, SC, on Apr 04, 2026

Everything up until move-in was a very smooth process. If we ever had a question, it was answered immediately, and I felt like my superintendent [name removed] was really interested in our concerns and our getting the home that we expected.

4.9
Verified Homeowner
City of Westlake, FL, on Apr 04, 2026

The excellent follow up service throughout the whole process.

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 04, 2026

All issues were addressed and remedied quickly and professionally.

5.0
Verified Homeowner
City of Westlake, FL, on Apr 03, 2026

What I liked most about my purchase experience was how smooth and seamless the entire process felt from start to finish. As a first-time homebuyer, I wasn’t sure what to expect, but everything exceeded my expectations. [name removed], the sales agent at Minto, was incredibly helpful and made the contract process easy to understand. [name removed] at the design center guided me through all my selections with patience and expertise, which made what could have been an overwhelming process feel exciting and enjoyable. [name removed], the superintendent, kept everything on track during construction and ensured great communication along the way. Even the loan process was seamless, which I know can often be one of the more stressful parts. Overall, I truly couldn’t have asked for a better transaction. From the initial contract all the way through move-in, everything was handled professionally and efficiently, making my first home-buying experience a very positive one.

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 03, 2026

like

4.8
Verified Homeowner
City of Westlake, FL, on Apr 03, 2026

[name removed] is awesome!

5.0
Verified Homeowner
City of Westlake, FL, on Apr 03, 2026

How easy and professional [name removed] is to work with.

5.0
Verified Homeowner
Hardeeville, SC, on Apr 03, 2026

The process for landscaping requests and approval takes too long and it’s too XXXXX bersome.

5.0
Verified Homeowner
Hardeeville, SC, on Apr 03, 2026

[name removed] gave us timely updates and was very responsive to our questions/requests.

5.0
Verified Homeowner
Hardeeville, SC, on Apr 02, 2026

The whole process has been very straightforward and easy to follow. Met many people that provided an exceptional experience.

5.0
Verified Homeowner
Hardeeville, SC, on Apr 02, 2026

My yard has been torn up for half of the time that I have lived here and I've been here for 7 months. Mud and dirt is constantly tracked on my walkway because of this. Also I have to clean my screens and aluminum on my screen porch and furniture weekly because the water truck not always water the dirt road next to my house that is used numerous times a day by construction vehicles. With All of this, no one seems to care.

3.8
Verified Homeowner
Hardeeville, SC, on Apr 02, 2026

I have all good things to say about [name removed]! From our sales rep- through the building of our home to having lived here now for a year. [name removed] has been on top of it all and has been there for all our requests & concerns. I highly recommend [name removed]!

4.7
Verified Homeowner
Daytona Beach, FL, on Apr 02, 2026

The Sidewalks and pads for outdoor electrical equipment are not level. The workmanship was poor. The amenities and common areas were constructed with inferior materials and equipment

3.2
Verified Homeowner
Daytona Beach, FL, on Apr 02, 2026

I liked meeting and working with my builder. He kept me informed of progress throughout the build. When we did our final walkthrough, the house was perfect, and so clean. This was my best experience ever in purchasing a home.

4.8
Verified Homeowner
Panama City Beach, FL, on Apr 02, 2026

The new policies with mastercare

4.5
Verified Homeowner
Hardeeville, SC, on Apr 01, 2026

All involved including, but not limited to the: General Contractor, workers, warranty advisor, and all others are knowledgeable, professional, and have a real interest in taking care of each homeowner and future homeowner.

5.0
Verified Homeowner
Daytona Beach, FL, on Apr 01, 2026

The build process was smooth.

4.9
Verified Homeowner
Panama City Beach, FL, on Apr 01, 2026

We cannot say enough great things about [name removed]!! [name removed] was out standing!!! He was thorough, consistent with updates each Wednesday, and was always quick to answer any questions we had. When we closed he went thru our home in every detail to make sure it was perfect for us and then took the time to show us everything we needed to know about our home. He was a pleasure to work with and if we ever decide to build another one, I would only build if [name removed] were our builder. I have recommended him to everyone we know. He made the difference every step of the way. Thank you to [name removed]. We truly appreciate all he did for us !!!!

5.0
Verified Homeowner
City of Westlake, FL, on Mar 31, 2026

[name removed] and [name removed] were great to work with. Some issues arose but they kept their word and fixed all issues that we were concerned about. Communication was good, but most importantly they stuck to their word.

4.8
Verified Homeowner

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less