Homebuilder Ratings & Reviews

Minto Communities - USA Reviews

6,925 Homeowner Reviews Completed Sep 2024 - Mar 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

City of Westlake, FL, on Mar 15, 2026

Working with our project Manager and Kelsey from Warranty!

4.1
Verified Homeowner
City of Westlake, FL, on Mar 15, 2026

Master care timely and easy to work with! Amenities are gorgeous!

5.0
Verified Homeowner
Panama City Beach, FL, on Mar 15, 2026

I liked having an assigned construction supervisor. Mike Lewis was always quick to respond to any question that we had. He ensured that everything was done properly and kept us informed of the construction process every step of the way.

5.0
Verified Homeowner
Panama City Beach, FL, on Mar 14, 2026

Chris Jackson was a fantastic representative for your company. He showed great attention to detail, and also was great with communication.

4.8
Verified Homeowner
Panama City Beach, FL, on Mar 14, 2026

Everyone made this an easy process.

5.0
Verified Homeowner
City of Westlake, FL, on Mar 12, 2026

Yamilette, KelseyBellucci and Roberto are all excellent to work with

5.0
Verified Homeowner
Panama City Beach, FL, on Mar 12, 2026

We really enjoyed Jim our builder and Matt our Master care rep.

5.0
Verified Homeowner
Naples, FL, on Mar 12, 2026

JC and Angie are both professionals easy to work with.

5.0
Verified Homeowner
City of Westlake, FL, on Mar 12, 2026

Construction Manager (Geeta Singh) responded to every question immediately, thoroughly, professionally and thoughtfully.

4.5
Verified Homeowner
City of Westlake, FL, on Mar 11, 2026

Howard has been great with ensuring the issues we have had, are and have been addressed. He has done an amazing job in making sure we are happy with the investment we made with our purchase.

5.0
Verified Homeowner
Hardeeville, SC, on Mar 11, 2026

Their quick response to questions or issues. My Mastercare person was terrific! (Will Williams)

4.9
Verified Homeowner
Panama City Beach, FL, on Mar 11, 2026

It takes quite some time to get issues resolved. Our issue with our warped kitchen cabinet and our shower value took weeks to get resolved. They rescheduled each multiple times.

4.3
Verified Homeowner
Panama City Beach, FL, on Mar 11, 2026

Bob my Mastercare Rep was always very responsive to any issues that came up

5.0
Verified Homeowner
Panama City Beach, FL, on Mar 10, 2026

I enjoyed working with Ryan, our construction contact person. Ryan is such a kind, great person! He represents you well. He takes his time to update you, speaking in terms you can understand about the construction process. A true advocate for the homeowner. Any company would be lucky to have him!

5.0
Verified Homeowner
Daytona Beach, FL, on Mar 10, 2026

Easy, informative, very customer friendly!

5.0
Verified Homeowner
City of Westlake, FL, on Mar 10, 2026

[Translated from ES] The quality of the workers: cleanliness, courtesy, and professionalism

4.5
Verified Homeowner
City of Westlake, FL, on Mar 10, 2026

Our builder was great and communicated very well, he’s been amazing pre and post build. Never hid anything and allowed us to see each step!

5.0
Verified Homeowner
City of Westlake, FL, on Mar 09, 2026

We like the communication Minto had with us-since day one of construction work. Our experience was phenomenal and 100% recommended!

5.0
Verified Homeowner
Panama City Beach, FL, on Mar 09, 2026

My Sales guy, Anthony Fox, was outstanding. Our designer for our "B's" (Amber I think) was a wonderful help to us when we were stumped on tile to choose etc. . . Last but not least is Kevin Laser- I can't say enough awesome things about him- he sent us our updates every week, without fail- He was extremely helpful when we needed referrals and he called or texted back-every time- without fail. We have had some really bad experiences with contractors and builders in the past and Kevin is by far the very best. You should give him a raise and then double it- you don't want to lose your best guy!

5.0
Verified Homeowner
Hardeeville, SC, on Mar 09, 2026

We were very pleased with the communication level with our builder, Shane. He was pro-active in giving weekly updates and was always generous with his time if we had a question or wanted to come and see the construction progress in person. We also appreciated the quality of fixtures(faucests and lighting) that were standard with the home. What we disliked was that we chose to do some of the finishes after closing because we felt like items like flooring and backsplash was significantly overpriced for the quality offered.

5.0
Verified Homeowner

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less