Homebuilder Ratings & Reviews

Minto Communities - USA Reviews

7,484 Homeowner Reviews Completed Apr 2024 - Oct 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Hardeeville, SC, on Oct 02, 2025

As we’ve lived in the home longer, we notice items from the building team that are a bit substandard. They are getting addressed by the team but wish they had been caught in the QC check.

4.9
Verified Homeowner
City of Westlake, FL, on Oct 02, 2025

I loved how smooth and honest the whole process was from start to finish. Our project manager [name removed] was great and very helpful!

5.0
Verified Homeowner
City of Westlake, FL, on Oct 01, 2025

[name removed] was always available and responded to all my text/calls. [name removed] is very knowledgeable and very helpful.

5.0
Verified Homeowner
Daytona Beach, FL, on Oct 01, 2025

Our builder [name removed] was excellent to work with.

4.7
Verified Homeowner
Panama City Beach, FL, on Oct 01, 2025

[name removed] our builder was and has been amazing. [name removed] our Mastercare [name removed] has communicated great and works on all our needs. We love the family feeling and how much fun it is to live here

5.0
Verified Homeowner
Daytona Beach, FL, on Oct 01, 2025

Overall Good

5.0
Verified Homeowner
Hardeeville, SC, on Oct 01, 2025

Easy access and quick response by those responsible for any questions or concerns that arose during our first year in our new home.

4.7
Verified Homeowner
Hardeeville, SC, on Sep 30, 2025

[name removed] is very responsive and [name removed] addressing any issues. The house is well built.

4.8
Verified Homeowner
City of Westlake, FL, on Sep 30, 2025

I liked the master care services. whenever i had an Issue, [name removed] made sure to address my concern in a timely manner. I disliked the garden, grass and tree selction

4.8
Verified Homeowner
Hardeeville, SC, on Sep 30, 2025

From start to finish - [name removed] employees were there to answer questions, fix problems and make our transition from Michigan to South [name removed] a very pleasant experience. [name removed], our building superintendent and [name removed], our Master Care superintendent have always communicated with us about everything!

4.6
Verified Homeowner
City of Westlake, FL, on Sep 30, 2025

I really like how my builder [name removed] stayed up-to-date with me in the process of my home being built. He always insured to provide prompt responses and keep me updated. The Minto design center was very well organized. Along with this [name removed] has been absolutely incredible in the process as well!

5.0
Verified Homeowner
Daytona Beach, FL, on Sep 30, 2025

My Builder [name removed] was always there for me with updated pictures on the progress of my home. Before and after I moved in. My Mastercard [name removed] always answered my calls or came to my house if I had any questions. It has been a pleasure working with them

5.0
Verified Homeowner
Daytona Beach, FL, on Sep 30, 2025

Our [name removed] rep responded to our needs in a timely manner.

4.6
Verified Homeowner
Hardeeville, SC, on Sep 30, 2025

[name removed] and [name removed] were both extremely helpful through the purchase and options process and made themselves available whenever needed. [name removed] built us a fantastic home. He kept us up to date every week and he answered all of our questions quickly. The house is perfect and we have had no issues since moving in.

5.0
Verified Homeowner
Daytona Beach, FL, on Sep 30, 2025

Everyone was very responsive.

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 30, 2025

Every representative of Mintos that we have encountered was amazing

4.9
Verified Homeowner
Hardeeville, SC, on Sep 30, 2025

[name removed] has always come through for us.

5.0
Verified Homeowner
Daytona Beach, FL, on Sep 30, 2025

I like [name removed]’s promptness with solving any issues with my home. He was very thorough and knowledgeable with any issues I had. I felt privileged to have him be my [name removed] contact.

5.0
Verified Homeowner
Hardeeville, SC, on Sep 30, 2025

In our move in meeting we asked that a landscaping issue (large red hose sticking out of ground) be taken care of. In our first master care meeting we reiterated this (since it was not taken care of along with our dead palm tree). We are now at our 6 month meeting and still have the red hose sticking out of the ground and a dead palm.

4.2
Verified Homeowner
City of Westlake, FL, on Sep 29, 2025

We loved how straightforward the process was and the quality and commitment to the community from minto. The communication with [name removed] was outstanding. He was incredibly helpful, organized and we felt supported throughout the entire process. Every visit we made to the house lasted hours because we were so curious and he took the time to explain every detail. He really made our experience so much better and as first time home owners he gave us plenty of advice and tips on how to take care of our home. Thank you!

5.0
Verified Homeowner

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less