Homebuilder Ratings & Reviews

Minto Communities - USA Reviews

7,886 Homeowner Reviews Completed Jul 2023 - Jan 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Daytona Beach, FL, on Jan 12, 2025

Everyone was so helpful and knowledgeable

5.0
Verified Homeowner
Hardeeville, SC, on Jan 12, 2025

I liked my team constructing my home. I felt pressured to close before the end of the year

4.7
Verified Homeowner
Panama City Beach, FL, on Jan 12, 2025

All good

5.0
Verified Homeowner
Panama City Beach, FL, on Jan 12, 2025

Our Master Care rep has been wonderful to check in with us. Plus, our builder, [name removed], was awesome.

5.0
Verified Homeowner
Panama City Beach, FL, on Jan 12, 2025

The way everyone was so helpful

5.0
Verified Homeowner
Panama City Beach, FL, on Jan 11, 2025

To complex and too much to share via text

3.7
Verified Homeowner
Daytona Beach, FL, on Jan 11, 2025

Most of time it has met our expectations

4.3
Verified Homeowner
Hardeeville, SC, on Jan 11, 2025

Our salesperson, [name removed] and [name removed], our Super were both exceptional!

5.0
Verified Homeowner
Daytona Beach, FL, on Jan 11, 2025

Our sales representative [name removed] was great to work with and always available to answer any questions.

5.0
Verified Homeowner
Daytona Beach, FL, on Jan 11, 2025

Our Mastercard rep [name removed] was superb! Great representative for your company.

4.9
Verified Homeowner
Hardeeville, SC, on Jan 11, 2025

Slow response times; typical “ Minto-party-line…it is what it is, or there’s nothing can be done” have to push / argue for repairs to be added to fix list. Brand new house should be delivered as BRAND NEW! Poor quality fixes (4th kitchen sink in 1st 6-months)

2.4
Verified Homeowner
Panama City Beach, FL, on Jan 10, 2025

Honestly it has been the best process from start to finish! [name removed] and our builder [name removed] were both a joy to work with! We love our dream home!

5.0
Verified Homeowner
Daytona Beach, FL, on Jan 10, 2025

The only thing that I am very upset about (and just found out) is that the dog park, which is touted as a big amenity, is ONLY golf cart accessible. It never occurred to me that I could not park there with my vehicle and it is quite a trek with a dog from the closest parking lot, which is Publix.

4.4
Verified Homeowner
Panama City Beach, FL, on Jan 10, 2025

[name removed] is very quick to respond and handle any situation that arises.

5.0
Verified Homeowner
Daytona Beach, FL, on Jan 10, 2025

Our builder was great and kept us informed each step of the way. That said, we are unhappy with some of the level of quality in terms of how [name removed] builds the home at this price point.

4.5
Verified Homeowner
Panama City Beach, FL, on Jan 10, 2025

Takes more time to get workers out to fix things than it should.

4.3
Verified Homeowner
Hardeeville, SC, on Jan 10, 2025

As of today completely satisfied

5.0
Verified Homeowner
Hardeeville, SC, on Jan 09, 2025

How could I not like a home that makes me feel like I live in Paradise?

4.9
Verified Homeowner
Hardeeville, SC, on Jan 09, 2025

Other than having to pay $5,000.00 more for my home because they made me wait to sign, I am satisfied. I feel that they should have made it up to me. Other than that, I love my new home. The cosmetic problems are being addressed, and I am satisfied with that.

4.9
Verified Homeowner
Daytona Beach, FL, on Jan 09, 2025

Easy process, just wish it wasn't such a long process. Wanted in to enjoy sooner!:)

4.3
Verified Homeowner

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less