Homebuilder Ratings & Reviews

Minto Communities - USA Reviews

7,747 Homeowner Reviews Completed Apr 2023 - Oct 2024

Overall Satisfaction

4.6
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Naples, FL, on Oct 05, 2024

Not had warranty service yet

4.6
Verified Homeowner
Panama City Beach, FL, on Oct 05, 2024

We have had nothing but positive experiences with everyone at Minto. From the Sales team ([name removed]) to our Builder ([name removed]) to our MasterCare [name removed] ([name removed]).

4.7
Verified Homeowner
Panama City Beach, FL, on Oct 05, 2024

Little problems…no hot water in kitchen, fault with land line, thermostat function. Taken care of.

5.0
Verified Homeowner
Hardeeville, SC, on Oct 05, 2024

Good communication on progress

5.0
Verified Homeowner
Daytona Beach, FL, on Oct 05, 2024

We had an incredible builder [name removed]

4.8
Verified Homeowner
Panama City Beach, FL, on Oct 05, 2024

Our sales person [name removed] and our builder [name removed] were great.

4.8
Verified Homeowner
Naples, FL, on Oct 04, 2024

All good

5.0
Verified Homeowner
City of Westlake, FL, on Oct 04, 2024

[Translated from ES] The quality of the house and efficiency

4.9
Verified Homeowner
Panama City Beach, FL, on Oct 04, 2024

Your staff are easy to work with and seem to truly want to make it a flawless experience.

4.6
Verified Homeowner
Hardeeville, SC, on Oct 04, 2024

Being well informed

5.0
Verified Homeowner
Daytona Beach, FL, on Oct 04, 2024

[name removed] has done a wonderful job of trying to solve the issues. We're just very unhappy with the Cabinets. We were told there would not be gaps between the doors and the cabinet above the refrigerator is not centered. We've been told there is nothing that can be done. NOT ACCEPTABLE.

5.0
Verified Homeowner
Hardeeville, SC, on Oct 04, 2024

Our house seems well built and Minto is generally responsive. There are some issues with subcontractors that we think they could’ve managed better. Also, living on [name removed], we have had a very difficult year due to the construction traffic. While we were prepared for some, significant damage has been done and no one had mentioned any way that we will be made whole- power washing of homes and concrete and lanais, etc. Perhaps that is coming.

4.6
Verified Homeowner
Hardeeville, SC, on Oct 04, 2024

[name removed] is on top of getting back to us quickly with a resolution.

4.4
Verified Homeowner
Panama City Beach, FL, on Oct 04, 2024

Have had all of our issues resolved.

4.9
Verified Homeowner
Daytona Beach, FL, on Oct 04, 2024

The process in picking your Bs is tough. I'd like to be able to make a change after I picked . Like a color of paint, or add and outlet. Maybe change counter top within a certain time frame of course. Being locked into your initial choices XXXXX s because it's alot to choose in such littlevtime.

4.6
Verified Homeowner
Panama City Beach, FL, on Oct 04, 2024

Minto is topknotch. I love how the process is all laid out, and clear for all parties involved. I love the people they employ, from sales to builder to master care. Every step has been a breeze.

5.0
Verified Homeowner
Panama City Beach, FL, on Oct 03, 2024

The activities are a little bit mixed up. I’m referring to Bingo & Trivia. Bingo is so bad at the bar & chill that 30 of us are now having it once a month at someone’s house. It’s to loud and very unorganized. There is also no one with [name removed] that stays or checks out what is going on on the weekend with the live music. People park their carts illegally, people set their chairs out in front of their cart in the roundabout and block traffic, and people smoke cigarettes and pot, and vape in the crowd around the dance floor. Telling people the rules in an email does no good because the offender know there is no consequence to breaking the rules. The pool area is also a mess. People bringing their own food, minors unattended, smoking, children in adult only areas of pool. I know you are under staffed, but sadly the poor behavior is only going to get worse as we grow in size.

4.6
Verified Homeowner
Panama City Beach, FL, on Oct 03, 2024

So far, my issues have been addressed. Hopefully this will continue with the issues identified in my one year walkthrough.

4.6
Verified Homeowner
Panama City Beach, FL, on Oct 03, 2024

our mastercare rep and his “boss” have ignored our concerns regarding out cracked concrete driveway The crack runs across the entire width of the driveway. They are condescending and rude. The landscaping on our entire street is dismal. The construction workers use our drive to turn around their trucks. I am in real estate and we are owners of multiple properties. this has been very disappointing and upsetting.

1.5
Verified Homeowner
Daytona Beach, FL, on Oct 03, 2024

The Options selections process was very well-structured and extensive, but was (somewhat understandably) hectic and stressful. Part of that (we believe) is due to the expansive range of options available to homebuyers thru the build process, which was extremely impressive and welcome.

5.0
Verified Homeowner

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less