Homebuilder Ratings & Reviews

Minto Communities - USA Reviews

6,312 Homeowner Reviews Completed Feb 2025 - Aug 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

City of Westlake, FL, on Aug 09, 2026

We liked everything great experience wouldn’t change a thing

5.0
Verified Homeowner
Hardeeville, SC, on Aug 09, 2026

[name removed]

5.0
Verified Homeowner
City of Westlake, FL, on Aug 08, 2026

Straight forward. Timely and frequent updates on our property. We were provided with the project we dreamed of.

5.0
Verified Homeowner
Hardeeville, SC, on Aug 08, 2026

Simply, [name removed], [name removed] and [name removed] were excellent and did a great job for us.

5.0
Verified Homeowner
Hardeeville, SC, on Aug 08, 2026

The individual responsible for overseeing the construction did not monitor the many groups working inside the house, and he was probably responsible for monitoring too many houses under construction; there have been numerous rework items. I think the signing off on the cosmetic work gives [name removed] wiggle room for less-than-perfect standards that one should expect at the $500K level. This is the third new house I've owned, and we're still fixing things.

4.5
Verified Homeowner
Hardeeville, SC, on Aug 08, 2026

[name removed] with Master Care has been very responsive. [name removed] with the garage door company resolved our garage door issue. PJ with the land company dug out and re-set the meter cover out front. The caulking was successfully re-done in the master bathroom.

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 07, 2026

My [name removed] home is the 3rd new construction home I've bought throughout my life. It is by far the best experience yet. Really "Best in Class" operation. Our assigned construction manager, [name removed], was just great! Two years next month marks the 2nd Anniversary of Hurricane [name removed], where my Palm Harbor, FL home and every possession owned, including cars were destroyed. I am still dealing with it today. The daily stress is sometimes overwhelming. But my purchase at [name removed]'s LMWS was straightforward and we were kept abreast of the progress all along the way! My daughter and I are starting over here and it's been about the only positive for us since [name removed]. Thank you!!! Sincerely, [name removed] and [name removed].

5.0
Verified Homeowner
City of Westlake, FL, on Aug 06, 2026

They were very thorough and addressed all of our concerns!

5.0
Verified Homeowner
City of Westlake, FL, on Aug 06, 2026

Loved everything about it, from picking out our designs to receiving building up dates as our home grew.

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 06, 2026

Overall, my purchase experience was very positive and seamless. [name removed] was absolutely fantastic—knowledgeable, responsive, and helpful throughout the entire process. [name removed], my builder, was also very knowledgeable and did a great job addressing any concerns. My only suggestion would be to offer a few more customization options, such as luxury vinyl plank flooring instead of laminate. [name removed] and [name removed] and [name removed] at the front desk were always friendly and eager to help. All three design ladies helped tremendously over our build, we had several questions and [name removed], [name removed] and [name removed] were great help.

5.0
Verified Homeowner
City of Westlake, FL, on Aug 05, 2026

Everything. [name removed] was especially great about checking in to make sure everything was going well.

5.0
Verified Homeowner
Hardeeville, SC, on Aug 04, 2026

Not much to dislike. Thanks to [name removed], we feel supported about all of our concerns. [name removed] has been the the most positive experience we've had in the Mino Community.

5.0
Verified Homeowner
Hardeeville, SC, on Aug 04, 2026

We have had a great experience so far with our new home. We had issues with refrigerant leaking out of our air conditioning unit twice, but they were addressed in a timely fashion.

5.0
Verified Homeowner
City of Westlake, FL, on Aug 04, 2026

I like all the services

5.0
Verified Homeowner
Hardeeville, SC, on Aug 04, 2026

FINISHED PRODUCT WAS LESS THEN PERFECT . CEILINGS NOT SQUARE , MOULDINGS NOT LEVEL HOLES IN CABINETS , OUTLETS NOT FLUSH , WINDOW TREMENTS NOT LEVEL

4.4
Verified Homeowner
Panama City Beach, FL, on Aug 03, 2026

[name removed] was great helping us pick our "Bs". Also the frequency of the updates on the build and responsiveness to our concerns were top notch.

5.0
Verified Homeowner
City of Westlake, FL, on Aug 03, 2026

We have had a very pleasant experience with [name removed]. What we liked most was our builders, [name removed] and [name removed] and our master care representative, [name removed]. All 3 are true assets to your company. All 3 went above and beyond to help us transition into our new home, and we are very grateful.

5.0
Verified Homeowner
Daytona Beach, FL, on Aug 03, 2026

Communication through out the building process

5.0
Verified Homeowner
Hardeeville, SC, on Aug 03, 2026

Some of the minor repairs identified at walkthrough were not addressed until after closing. Items like drawer adjustments and gaps in the trim. The sliding door at our bathroom was damaged and we didn't have that fixed between walkthrough and closing, which when it was fixed, it took them 3 hours to complete.

4.9
Verified Homeowner
City of Westlake, FL, on Aug 03, 2026

Liked the entire process, especially the handoffs to the next professional in the process

5.0
Verified Homeowner

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less