Homebuilder Ratings & Reviews

Minto Communities - USA Reviews

7,847 Homeowner Reviews Completed Nov 2023 - May 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

City of Westlake, FL, on May 12, 2025

Incredible attention and easy from start to finish

5.0
Verified Homeowner
Hardeeville, SC, on May 12, 2025

The staff- [name removed] is great!

4.3
Verified Homeowner
Daytona Beach, FL, on May 12, 2025

Fun place

5.0
Verified Homeowner
Daytona Beach, FL, on May 12, 2025

Very professional and they are quick to respond with problems that come up.

5.0
Verified Homeowner
Hardeeville, SC, on May 12, 2025

The entire team, from start to present have been exemplary professionals. Specifically with regard to most recent interaction with [name removed] representatives; I would like to recognize [name removed], our customer care representative. [name removed] has been nothing short of exceptional. He is attentive, responsive, sees through all concerns (even minor) from start to proper completion, and is clearly an extremely valuable [name removed] employee. Rest assured; [name removed] is representing [name removed] flawlessly. [name removed]’s attention to detail is remarkable; he treats our home and the minor repairs are as if it were his own home. I’m confident he acts and performs in the same way with all customers. He is a keeper - take care of him. Employees like [name removed] are the company’s “go to guy/gal”; he is a special, talented teammate for [name removed]. Please ensure he is advised of our sincere appreciation for his hard work, and dedication. Thank you, Will and [name removed] - [name removed] Good Life Way

5.0
Verified Homeowner
Daytona Beach, FL, on May 12, 2025

From our sales rep [name removed], builder [name removed] to our MasterCare rep [name removed] we have had the best experience anyone could ever ask for when it come to buying, building and servicing as brand new home. Cheers to [name removed] and these professionals mentioned above.

5.0
Verified Homeowner
City of Westlake, FL, on May 12, 2025

Prompt and decisive response to all of my questions and concerns

5.0
Verified Homeowner
Panama City Beach, FL, on May 12, 2025

HOA slow to respond.

5.0
Verified Homeowner
Hardeeville, SC, on May 12, 2025

Like: Personal communication Dislike: Quality of Workmanship

4.3
Verified Homeowner
Hardeeville, SC, on May 10, 2025

Our contract sup [name removed] was excellent and very responsive. [name removed] from Master Care has been stellar on all aspects of his job as he is very responsive to any/all request. All the contract workers from the painters to the flooring team and in between have also been very professional and responsive to all request on items that needed to be fixed/repaired. THANK YOU!!

5.0
Verified Homeowner
Hardeeville, SC, on May 10, 2025

I liked everything about it. Every single person I had to speak with here was kind, patient and helpful.

5.0
Verified Homeowner
City of Westlake, FL, on May 10, 2025

The entire process was great, from sales to design to the build and post sales support

4.9
Verified Homeowner
Panama City Beach, FL, on May 09, 2025

Closing process is very rushed with an overload of information to digest and document.

4.5
Verified Homeowner
Naples, FL, on May 09, 2025

Working with [name removed] on the purchase went very well and stress free.

5.0
Verified Homeowner
City of Westlake, FL, on May 09, 2025

Honestly don't have any dislikes what so ever. Im Extremely pleased with the entire process to say the least. Great updates, overall communication and professionalism from [name removed]. New home is in great shape

5.0
Verified Homeowner
City of Westlake, FL, on May 09, 2025

The ants from construction

5.0
Verified Homeowner
City of Westlake, FL, on May 09, 2025

The follow ups after moving in were excellent. [name removed] from Mastercare has exceptional communication skills and went above and beyond to help with any issues.

5.0
Verified Homeowner
Daytona Beach, FL, on May 09, 2025

Our experience with Minto was exceptional!

5.0
Verified Homeowner
Naples, FL, on May 09, 2025

We are satisfied with our home. Minto has been very responsive to the defects we have found in our home. [name removed] has been phenomenal and always responds with a smile and "can do" attitude.

5.0
Verified Homeowner
Daytona Beach, FL, on May 09, 2025

[name removed] and [name removed] both responded to any concerns I had and if the next person couldn’t resolve them, they made sure they took it to the next level. I am very happy with their responses to me and making sure my home was what I wanted it to be would highly recommend Minto and these two gentlemen very much

4.9
Verified Homeowner

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less