Homebuilder Ratings & Reviews

Minto Communities - USA Reviews

6,483 Homeowner Reviews Completed Dec 2024 - Jun 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

City of Westlake, FL, on Jun 03, 2026

Every thing is very fine

5.0
Verified Homeowner
Naples, FL, on Jun 03, 2026

Employees we deal with have been amazing.

5.0
Verified Homeowner
Panama City Beach, FL, on Jun 03, 2026

The complex process of building a home is laid out in easy to digest evolutions/steps. The team is very accommodating and clear in communications. I’m in the real estate business and appreciate the Minto brand (my 2nd [name removed] home by the way!)

5.0
Verified Homeowner
City of Westlake, FL, on Jun 03, 2026

Love my house. [name removed] my warranty gentleman has been extremely helpful anytime I have called him.

5.0
Verified Homeowner
City of Westlake, FL, on Jun 03, 2026

Everyone we met and worked with were very friendly and knowledgeable.

5.0
Verified Homeowner
Hardeeville, SC, on Jun 03, 2026

The excellent support we received from [name removed] throughout the whole process! Thank you

5.0
Verified Homeowner
Panama City Beach, FL, on Jun 03, 2026

I liked the quick response to any issues that came up during the build and after.

4.8
Verified Homeowner
City of Westlake, FL, on Jun 03, 2026

[name removed] very helpful and is very knowledgeable with whatever questions I ask. Very people persons.

5.0
Verified Homeowner
Panama City Beach, FL, on Jun 03, 2026

The contractor grade paint used in the homes is terrible.

4.9
Verified Homeowner
Daytona Beach, FL, on Jun 02, 2026

Excellent customer service!!

5.0
Verified Homeowner
Panama City Beach, FL, on Jun 02, 2026

The quickness of their response to many questions and their helpful attitude

5.0
Verified Homeowner
Hardeeville, SC, on Jun 02, 2026

[name removed] our Sales Associate was FABULOUS along with [name removed] our designer. They made a stressful experience a very pleasant one!! Plus, having a contractor like [name removed] was the cherry on top!! He was phenomenal and such an asset to the entire [name removed] construction process!!

5.0
Verified Homeowner
Panama City Beach, FL, on Jun 02, 2026

So far the experience has been great...

4.4
Verified Homeowner
Panama City Beach, FL, on Jun 01, 2026

The only issue was when we were building. Having somewhere to stay on site from out of town would have been nice.

5.0
Verified Homeowner
Hardeeville, SC, on Jun 01, 2026

The staff was very friendly and helpful. The home is beautiful! I am very happy with my investment.

5.0
Verified Homeowner
City of Westlake, FL, on Jun 01, 2026

They all very knowledgeable about all the process and make you feel like part of their family. You can see that every single person that works there enjoy the work they are doing daily. I love all of them.

5.0
Verified Homeowner
City of Westlake, FL, on Jun 01, 2026

Post-build customer service has been excellent. [name removed] has been incredible in getting work orders submitted promptly and checking in to ensure that we are happy with minor fixes post-build.

5.0
Verified Homeowner
City of Westlake, FL, on Jun 01, 2026

Services and communication were exceptional

5.0
Verified Homeowner
Naples, FL, on Jun 01, 2026

Love all attention to detail from team especially [name removed]. Any issue was quickly and efficiently resolved.

5.0
Verified Homeowner
Daytona Beach, FL, on Jun 01, 2026

Very helpful staff

5.0
Verified Homeowner

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less