Top Homebuilder Ratings & Reviews

Minto Communities - USA

The Isles of Collier Preserve

443 Homeowner Reviews Completed Apr 2024 - Oct 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.9
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.9

Purchase Experience

4.9

Home Personalization Experience

4.9

Construction Experience

4.9

Customer Care Experience

5.0

Home Readiness

4.9

Installation & Workmanship

4.7

Community Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Naples, on Sep 18, 2025

[name removed] has been extremely responsive to any issues that have arisen during our first year. We have had some serious issues come up that have made us concerned about contractors used.

4.1
Verified Homeowner
Naples, FL, on Sep 18, 2025

Everyone I dealt with for my entire transaction was AMAZING! From [name removed] and [name removed] in the sales office to [name removed] and [name removed] during building and who doesn't love JC for the post close check-ins?! Everyone was so professional and helpful and it was a truly seamless, easy experience from prior to signed contracts to post closing. This was not my first home built by [name removed] and it definitely will not be my last! Great company all around! Thank you for my beautiful new home!

5.0
Verified Homeowner
Naples, on Sep 21, 2025

Everything was great and we really loved working with [name removed] post-sale...

5.0
Verified Homeowner
Naples, on Aug 26, 2025

Sales person was great, we like our home. We do feel that it has a bit of a cookie cutter feel and that since they have done so many the quality of the finishes may not be as high as you would expect by a higher end builder in a higher end community. But overall we are pretty happy with our home. We do feel that the building itself is built well and we are not concerned in a storm.

4.3
Verified Homeowner
Naples, FL, on Sep 01, 2025

[name removed] is great! He is responsive and extremely helpful. I would highly recommend working with him.

4.7
Verified Homeowner
Naples, on Sep 11, 2025

they take care of my concerns...almost instantaneously

5.0
Verified Homeowner
Naples, on Aug 25, 2025

I liked the responsiveness of our Customer Care representative, [name removed] and her ability to timely resolve the issues we experienced with our home. With respect to dislikes, I feel [name removed] should been more clear with respect to the low voltage offering in the windows for shades - we paid for it not knowing it only works with [name removed] which was triple the expense of other automated shades. Also, I feel they could have offered better options ahead of time - like air conditioning in the yard, upgraded landscaping, better plumbing fixtures for bathrooms

4.4
Verified Homeowner
Naples, FL, on Aug 29, 2025

[name removed] and [name removed] were excellent to work with and very responsive and professional

5.0
Verified Homeowner
Naples, on Sep 03, 2025

Everything is very well organized. From the initial purchase through the build process and finally the move in. The staff communicates on a regular basis to keep you informed on anything related to the build.

5.0
Verified Homeowner
Naples, on Aug 14, 2025

I absolutely enjoyed and looked forward to working alongside with [name removed] over this past year. At the first in-home visit with [name removed], we bonded instantly as if we've known one another for years. Love her energy and infectious personality!

5.0
Verified Homeowner
Naples, on Aug 22, 2025

The people at Minto have continued to be extremely helpful to us. They are professional, caring, and have positive attitudes. They speak highly of the company they work for. That to me speaks volume.

5.0
Verified Homeowner
Naples, FL, on Aug 26, 2025

Working with [name removed] and [name removed] was an excellent experience. My second new [name removed] home purchase

5.0
Verified Homeowner
Naples, on Aug 13, 2025

[name removed], our warranty coordinator, has been conscientious, kind, and thorough thru-out the warranty period. Although there are a number of issues left to resolve, I have no fear that they will be completed with her by my side.

4.7
Verified Homeowner
Naples, FL, on Aug 14, 2025

Personal assistance was great

5.0
Verified Homeowner
Naples, on Aug 18, 2025

Great service from the entire team at Minto

5.0
Verified Homeowner
Naples, FL, on Jul 21, 2025

I enjoyed the personal touch from [name removed] and rest of [name removed] staff!! Always available always have an answer or will go find answers if not known! Great attention to detail! [name removed] from Mastercare has been exceptional in her follow up. The knowledge of the team is so appreciated! Excellent experience start to finish!

5.0
Verified Homeowner
Naples, on Aug 06, 2025

Everyone at Minto has been exceptional!!! very responsive to the most minor issues. I would recommend [name removed] to anyone who wants to build a new home and not worry about anything. If i could rate an 11 I would!

5.0
Verified Homeowner
Naples, on Aug 13, 2025

Everyone in the office is super welcoming and amazing over there, neighbors, staff, everyone. We love [name removed] especially! Grounds are always kept beautifully

5.0
Verified Homeowner
Naples, FL, on Jun 12, 2025

Just few days after I signed contract with $50,000 incentive, Minto sent me email offering $100,000 and additional $5000 for Realtors. Chris and Luis agreed to give me one or the other. Then Tanya at Corp Denied! No reason. Other Homebuyers who signed before me, got the higher incentive! Luis was Very Rude and Condescending to me over phone! Insulting and threatening. Tanya never responded to any of the emails (she was copied on all).

5.0
Verified Homeowner
Naples, on Jul 28, 2025

The process went very well. We found [name removed] to be flexible and accommodating to our needs/requests. From contract to finished product we were very pleased with our Salesperson [name removed], our PM [name removed] all the way to closing! Everyone has been great to work with!

5.0
Verified Homeowner
Naples, on Aug 12, 2025

Everyone was professional and helpful. We encountered several issues, and Minto stepped up to the plate. They solved our concerns and went above and beyond. We have recommended several people to our beautiful community, and two have purchased due to our recommendation. Thank you, [name removed]!

4.5
Verified Homeowner
Naples, FL, on Jun 11, 2025

We had a wonderful experience from start to finish. The Minto team provided us a great value and quality result. We love the home and community and look forward to many years of family fun in this lovely home. From the sales at the start, decisions for add-ons were well organized and low pressure. We were kept informed about the progress of the building all along the way with regular photos and updates, and since moving in the team has been great about identifying any issue to present a perfect home at our move in. High marks all around. We are confident that Minto will be with us to address any issues that may arise this year. Thank you!

5.0
Verified Homeowner
Naples, on Jul 17, 2025

The people I worked with were all awesome.

5.0
Verified Homeowner
Naples, on Aug 12, 2025

What I liked most about my experience was the quality of the job that [name removed] did. Her responsiveness and abilty to get results was "off the charts"!

5.0
Verified Homeowner
Naples, FL, on Apr 30, 2025

The entire experience was very positive, from Sales through Construction and move-in. Everyone has been very accommodating. A special call out to Oscar Jaimes. Oscar went out of this way to help, keep us updated in progress with pictures and nothing has been too much trouble for him. He is a great asset to your company.

5.0
Verified Homeowner
Naples, on Jul 07, 2025

I like that they stay on top of things so I don’t have to!

5.0
Verified Homeowner
Naples, on Aug 07, 2025

The quality of the homes and the after-sale experience

4.6
Verified Homeowner
Naples, FL, on Apr 09, 2025

Everything about the process was flawless. Oscar Jaimes, our project superintendent, was fantastic, and Chris Legotti was extremely helpful during the entire process. Absolutely "A+" all the way.

5.0
Verified Homeowner
Naples, on Jun 26, 2025

It was great working with JC and elidia

5.0
Verified Homeowner
Naples, on Aug 06, 2025

[name removed] and [name removed] are wonderful to work with

4.9
Verified Homeowner
Naples, FL, on Apr 07, 2025

Easy closed in 5 days sales man was excellent and any issues are being handled really well

4.9
Verified Homeowner
Naples, on Jun 25, 2025

[name removed] has been wonderful to work with!

5.0
Verified Homeowner
Naples, on Jul 30, 2025

[name removed] is very easy to work with. They are always very quick to respond to emails, texts etc. I would say the rapid response with immediate solutions are what made our experince exceptional. I might also add that this is mostly due to my Mastercare Super [name removed] and also my building super, [name removed].

4.8
Verified Homeowner
Naples, FL, on Apr 04, 2025

I appreciate that Minto kept me informed from the moment I signed the purchase agreement. Every step along the way until move-in. My building supervisor Kyle introduced himself to me early on and explained the entire process from start to finish. He made himself available every day during my move in to ensure any issues were addressed immediately. He pointed out areas that needed to be fixed that I didn't notice. I appreciated his keen eye for detail. He offered suggestions and ideas to improve my home and had contact information when I asked for help. I also found my MasterCare person, Angie, to be a great resource as well. She pointed out additional areas in the home that needed attention like the scratches on my sliding doors. Both of them worked closely together to get the final repairs scheduled and completed. This is my second home purchased in the Isles and I found this experience to be even better than my first!

5.0
Verified Homeowner
Naples, on Jun 24, 2025

I like that the whole team is responsive to any issues.

5.0
Verified Homeowner
Naples, on Jul 26, 2025

[name removed]! She’s amazing…so upbeat and friendly, and handled all my little list of concerns quickly and professionally. She listened and didn’t skip a beat to arrange the “what, when, and where” appointments that were needed. [name removed] is lucky to have her!

5.0
Verified Homeowner
Naples, FL, on Mar 26, 2025

I didn’t have any issues the team was great.

5.0
Verified Homeowner
Naples, on Jun 21, 2025

Noticed alot of poor quality and workmanship in my home especially for the amount t of money I kid to have it built. Most concerning is my AC unit that had to be repaired about 4 times now that still has to be resolved I have other issues still pending hat has not yet been addressed

4.2
Verified Homeowner
Naples, on Jul 22, 2025

Support of [name removed] and JC has been fantastic. We’ve purchased two homes here in the [name removed] and they have supported us through both MasterCare periods

4.8
Verified Homeowner
Naples, FL, on Mar 23, 2025

My husband and I had an outstanding experience working with Chris Ligotti. From the very beginning he was kind, patient, and genuinely committed to helping us find the perfect home. He took the time to show us model homes, guided us through multiple visits without hesitation, and answered every question we had with clarity and professionalism. No matter when we called, he always picked up, making us feel valued and supported throughout the entire process. Chris clearly explained each step of the contract signing process, ensuring we knew exactly when and where it would take place. He was readily available to answer any questions during our contract review, providing clear and thorough explanations that made the entire process seamless and stress-free. He introduced us to the superintendent and set up an appointment for the MasterCare representative to meet with us at our new home. Chris reminded us to register our appliances too:) Once moved in, he contacted us to see how we are doing and told us to call him if we need anything, have any questions or any concern. His dedication and sincerity made all the difference, and thanks to him, we found exactly the home we wanted. It was truly a pleasure working with Chris Ligotti.

5.0
Verified Homeowner
Naples, on Jun 19, 2025

From the very first day when weI drove through the ISLES OF [name removed] at the front gate, I was extremely impressed with the layout of the development, all the water around the community, the beautiful clubhouse modeled after the original Naples Hotel, the gorgeous pool, the restaurant and bar, the ability to kayak, the hiking trails, super nice gym and the walking paths. It seemed more like a vacation paradise. We finally made it to the sales office and realize that a lot of homes had already been sold and there weren’t too many lots available – only one single-family home lot was available which ultimately became ours. [name removed] was extremely friendly and helpful in helping us with our decision-making. The design center team was very helpful and offered a selection of upgrades that was more than adequate. During the construction phase, [name removed] kept us extremely well informed with the progress of the home as it was undergoing different construction phases. He was on every little thing that we wanted fixed. When his job was complete after we closed on the home, he passed on the responsibility of making sure we were ultimately satisfied with any other item that was still on our punch list and any other items that may have surfaced along the way as time passed two the most helpful person that we have worked with along the way and that is [name removed], our post sale [name removed] representative. She is amazing! Every issue that I had, that we had, with the home was addressed and handled in a timely manner by [name removed]. She would follow up with phone calls and texts to us to make sure the workers were there. She would follow up to make sure we were satisfied with our home and all the items that were on the punch list that needed to be addressed. She is awesome! Her personality and friendly manner is exemplary!

5.0
Verified Homeowner
Naples, on Jul 22, 2025

My salesman was super helpful and responsive, [name removed] and also the builder for my house. [name removed] was extremely helpful and responsive and now I’m dealing with [name removed] and she’s been amazing and super responsive and a pleasure to work with.

4.3
Verified Homeowner
Naples, FL, on Mar 17, 2025

All was good!

5.0
Verified Homeowner
Naples, on Jun 19, 2025

I most appreciated the promptness and professionalism of [name removed] in dealing with repairs. Always committed to getting things right!

5.0
Verified Homeowner
Naples, on Jul 08, 2025

Both [name removed] and JC have been great to work with pre- and post-construction.

4.1
Verified Homeowner
Naples, FL, on Mar 12, 2025

We are over the moon happy with our home! We have built 4 homes and Minto exceeded our expectations from start to finish! They are true professionals who made a remote construction experience easy and stress free!

5.0
Verified Homeowner
Naples, on May 25, 2025

Roof leak shortly after moving in, and had to question the quality of the house. Inferior appliances. even in DelWebb where I previously lived for about 20 years had the best possible quality appliances, so, that was disappointing. One positive experience was the quick response to fix the leak, and all the other issues that came up. Beautiful clubhouse, pool area and all the rest of the amenities are great!

5.0
Verified Homeowner
Naples, on Jul 05, 2025

Liked: [name removed] community and location, our sales rep ([name removed]), our model layout, excellent communication and follow-up.

4.6
Verified Homeowner
Naples, FL, on Mar 06, 2025

Richard Hobar, my project superintendent, was the best. He always helped me out with questions and follow up even after closing.

4.9
Verified Homeowner
Naples, on May 09, 2025

Working with Todd on the purchase went very well and stress free.

5.0
Verified Homeowner
Naples, on Jul 01, 2025

Quality of construction is excellent.

4.3
Verified Homeowner
Naples, FL, on Feb 18, 2025

The people we worked with Robert Hamm and Oscar Jaimes were exceptional. Both Robert and Oscar are the absolute best. In addition our real estate agent Dana Lark was also extremely helpful. All of the contractors that worked with/for Minto were also excellent.

5.0
Verified Homeowner
Naples, on May 09, 2025

We are satisfied with our home. Minto has been very responsive to the defects we have found in our home. Angie Crow has been phenomenal and always responds with a smile and "can do" attitude.

5.0
Verified Homeowner
Naples, on Jun 19, 2025

There are a few issues that need to be addressed. After my final inspection I hope they will be resolved.

3.1
Verified Homeowner
Naples, FL, on Feb 16, 2025

Kyle was amazing to work with…made the whole process enjoyable. Excellent customer service! Always took the time to explain the progress and details of our home build.

5.0
Verified Homeowner
Naples, on Apr 02, 2025

The project manager and how responsive he was.

4.9
Verified Homeowner
Naples, on Jun 18, 2025

Was not happy with the pool installation. After paying for the rebuild I was told it was the pool contractors issue and we never should of paid. Was expecting [name removed] to help in this matter and they turned their backs and went the other way.

3.7
Verified Homeowner
Naples, FL, on Jan 27, 2025

We were unaware of the city water valves that would be in our driveway when we purchased the lot.

5.0
Verified Homeowner
Naples, on Mar 25, 2025

This is our second Minto home purchased in the Isles of Collier Preserve. We’ve been fortunate to have Janet Sniffen conduct our post close inspection meetings. Janet is an amazing ambassador of your brand. She’s knowledgeable, professional, timely, and gets things done right. And she listens to our concerns and addresses them without delay. We can’t say enough good things about working with Janet. A++

5.0
Verified Homeowner
Naples, on Jun 02, 2025

We love our new home, and we were satisfied with the construction process. We were very pleased with the sales staff, Jill; the excellent interior designer; superintendent, Rich; and especially our master care rep, Janet, after move in! We were very disappointed with not being offered “no-see-um” screens. We would have chosen that option! And the interior caulking is messy, and floor tile grout is not always smooth with tile edges.

4.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Naples, FL, on Sep 18, 2025

Everyone I dealt with for my entire transaction was AMAZING! From [name removed] and [name removed] in the sales office to [name removed] and [name removed] during building and who doesn't love JC for the post close check-ins?! Everyone was so professional and helpful and it was a truly seamless, easy experience from prior to signed contracts to post closing. This was not my first home built by [name removed] and it definitely will not be my last! Great company all around! Thank you for my beautiful new home!

5.0
Verified Homeowner
Naples, FL, on Sep 01, 2025

[name removed] is great! He is responsive and extremely helpful. I would highly recommend working with him.

4.7
Verified Homeowner
Naples, FL, on Aug 29, 2025

[name removed] and [name removed] were excellent to work with and very responsive and professional

5.0
Verified Homeowner
Naples, FL, on Aug 26, 2025

Working with [name removed] and [name removed] was an excellent experience. My second new [name removed] home purchase

5.0
Verified Homeowner
Naples, FL, on Aug 14, 2025

Personal assistance was great

5.0
Verified Homeowner
Naples, FL, on Jul 21, 2025

I enjoyed the personal touch from [name removed] and rest of [name removed] staff!! Always available always have an answer or will go find answers if not known! Great attention to detail! [name removed] from Mastercare has been exceptional in her follow up. The knowledge of the team is so appreciated! Excellent experience start to finish!

5.0
Verified Homeowner
Naples, FL, on Jun 12, 2025

Just few days after I signed contract with $50,000 incentive, Minto sent me email offering $100,000 and additional $5000 for Realtors. Chris and Luis agreed to give me one or the other. Then Tanya at Corp Denied! No reason. Other Homebuyers who signed before me, got the higher incentive! Luis was Very Rude and Condescending to me over phone! Insulting and threatening. Tanya never responded to any of the emails (she was copied on all).

5.0
Verified Homeowner
Naples, FL, on Jun 11, 2025

We had a wonderful experience from start to finish. The Minto team provided us a great value and quality result. We love the home and community and look forward to many years of family fun in this lovely home. From the sales at the start, decisions for add-ons were well organized and low pressure. We were kept informed about the progress of the building all along the way with regular photos and updates, and since moving in the team has been great about identifying any issue to present a perfect home at our move in. High marks all around. We are confident that Minto will be with us to address any issues that may arise this year. Thank you!

5.0
Verified Homeowner
Naples, FL, on Apr 30, 2025

The entire experience was very positive, from Sales through Construction and move-in. Everyone has been very accommodating. A special call out to Oscar Jaimes. Oscar went out of this way to help, keep us updated in progress with pictures and nothing has been too much trouble for him. He is a great asset to your company.

5.0
Verified Homeowner
Naples, FL, on Apr 09, 2025

Everything about the process was flawless. Oscar Jaimes, our project superintendent, was fantastic, and Chris Legotti was extremely helpful during the entire process. Absolutely "A+" all the way.

5.0
Verified Homeowner
Naples, FL, on Apr 07, 2025

Easy closed in 5 days sales man was excellent and any issues are being handled really well

4.9
Verified Homeowner
Naples, FL, on Apr 04, 2025

I appreciate that Minto kept me informed from the moment I signed the purchase agreement. Every step along the way until move-in. My building supervisor Kyle introduced himself to me early on and explained the entire process from start to finish. He made himself available every day during my move in to ensure any issues were addressed immediately. He pointed out areas that needed to be fixed that I didn't notice. I appreciated his keen eye for detail. He offered suggestions and ideas to improve my home and had contact information when I asked for help. I also found my MasterCare person, Angie, to be a great resource as well. She pointed out additional areas in the home that needed attention like the scratches on my sliding doors. Both of them worked closely together to get the final repairs scheduled and completed. This is my second home purchased in the Isles and I found this experience to be even better than my first!

5.0
Verified Homeowner
Naples, FL, on Mar 26, 2025

I didn’t have any issues the team was great.

5.0
Verified Homeowner
Naples, FL, on Mar 23, 2025

My husband and I had an outstanding experience working with Chris Ligotti. From the very beginning he was kind, patient, and genuinely committed to helping us find the perfect home. He took the time to show us model homes, guided us through multiple visits without hesitation, and answered every question we had with clarity and professionalism. No matter when we called, he always picked up, making us feel valued and supported throughout the entire process. Chris clearly explained each step of the contract signing process, ensuring we knew exactly when and where it would take place. He was readily available to answer any questions during our contract review, providing clear and thorough explanations that made the entire process seamless and stress-free. He introduced us to the superintendent and set up an appointment for the MasterCare representative to meet with us at our new home. Chris reminded us to register our appliances too:) Once moved in, he contacted us to see how we are doing and told us to call him if we need anything, have any questions or any concern. His dedication and sincerity made all the difference, and thanks to him, we found exactly the home we wanted. It was truly a pleasure working with Chris Ligotti.

5.0
Verified Homeowner
Naples, FL, on Mar 17, 2025

All was good!

5.0
Verified Homeowner
Naples, FL, on Mar 12, 2025

We are over the moon happy with our home! We have built 4 homes and Minto exceeded our expectations from start to finish! They are true professionals who made a remote construction experience easy and stress free!

5.0
Verified Homeowner
Naples, FL, on Mar 06, 2025

Richard Hobar, my project superintendent, was the best. He always helped me out with questions and follow up even after closing.

4.9
Verified Homeowner
Naples, FL, on Feb 18, 2025

The people we worked with Robert Hamm and Oscar Jaimes were exceptional. Both Robert and Oscar are the absolute best. In addition our real estate agent Dana Lark was also extremely helpful. All of the contractors that worked with/for Minto were also excellent.

5.0
Verified Homeowner
Naples, FL, on Feb 16, 2025

Kyle was amazing to work with…made the whole process enjoyable. Excellent customer service! Always took the time to explain the progress and details of our home build.

5.0
Verified Homeowner
Naples, FL, on Jan 27, 2025

We were unaware of the city water valves that would be in our driveway when we purchased the lot.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Naples, on Sep 21, 2025

Everything was great and we really loved working with [name removed] post-sale...

5.0
Verified Homeowner
Naples, on Sep 11, 2025

they take care of my concerns...almost instantaneously

5.0
Verified Homeowner
Naples, on Sep 03, 2025

Everything is very well organized. From the initial purchase through the build process and finally the move in. The staff communicates on a regular basis to keep you informed on anything related to the build.

5.0
Verified Homeowner
Naples, on Aug 22, 2025

The people at Minto have continued to be extremely helpful to us. They are professional, caring, and have positive attitudes. They speak highly of the company they work for. That to me speaks volume.

5.0
Verified Homeowner
Naples, on Aug 18, 2025

Great service from the entire team at Minto

5.0
Verified Homeowner
Naples, on Aug 06, 2025

Everyone at Minto has been exceptional!!! very responsive to the most minor issues. I would recommend [name removed] to anyone who wants to build a new home and not worry about anything. If i could rate an 11 I would!

5.0
Verified Homeowner
Naples, on Jul 28, 2025

The process went very well. We found [name removed] to be flexible and accommodating to our needs/requests. From contract to finished product we were very pleased with our Salesperson [name removed], our PM [name removed] all the way to closing! Everyone has been great to work with!

5.0
Verified Homeowner
Naples, on Jul 17, 2025

The people I worked with were all awesome.

5.0
Verified Homeowner
Naples, on Jul 07, 2025

I like that they stay on top of things so I don’t have to!

5.0
Verified Homeowner
Naples, on Jun 26, 2025

It was great working with JC and elidia

5.0
Verified Homeowner
Naples, on Jun 25, 2025

[name removed] has been wonderful to work with!

5.0
Verified Homeowner
Naples, on Jun 24, 2025

I like that the whole team is responsive to any issues.

5.0
Verified Homeowner
Naples, on Jun 21, 2025

Noticed alot of poor quality and workmanship in my home especially for the amount t of money I kid to have it built. Most concerning is my AC unit that had to be repaired about 4 times now that still has to be resolved I have other issues still pending hat has not yet been addressed

4.2
Verified Homeowner
Naples, on Jun 19, 2025

From the very first day when weI drove through the ISLES OF [name removed] at the front gate, I was extremely impressed with the layout of the development, all the water around the community, the beautiful clubhouse modeled after the original Naples Hotel, the gorgeous pool, the restaurant and bar, the ability to kayak, the hiking trails, super nice gym and the walking paths. It seemed more like a vacation paradise. We finally made it to the sales office and realize that a lot of homes had already been sold and there weren’t too many lots available – only one single-family home lot was available which ultimately became ours. [name removed] was extremely friendly and helpful in helping us with our decision-making. The design center team was very helpful and offered a selection of upgrades that was more than adequate. During the construction phase, [name removed] kept us extremely well informed with the progress of the home as it was undergoing different construction phases. He was on every little thing that we wanted fixed. When his job was complete after we closed on the home, he passed on the responsibility of making sure we were ultimately satisfied with any other item that was still on our punch list and any other items that may have surfaced along the way as time passed two the most helpful person that we have worked with along the way and that is [name removed], our post sale [name removed] representative. She is amazing! Every issue that I had, that we had, with the home was addressed and handled in a timely manner by [name removed]. She would follow up with phone calls and texts to us to make sure the workers were there. She would follow up to make sure we were satisfied with our home and all the items that were on the punch list that needed to be addressed. She is awesome! Her personality and friendly manner is exemplary!

5.0
Verified Homeowner
Naples, on Jun 19, 2025

I most appreciated the promptness and professionalism of [name removed] in dealing with repairs. Always committed to getting things right!

5.0
Verified Homeowner
Naples, on May 25, 2025

Roof leak shortly after moving in, and had to question the quality of the house. Inferior appliances. even in DelWebb where I previously lived for about 20 years had the best possible quality appliances, so, that was disappointing. One positive experience was the quick response to fix the leak, and all the other issues that came up. Beautiful clubhouse, pool area and all the rest of the amenities are great!

5.0
Verified Homeowner
Naples, on May 09, 2025

Working with Todd on the purchase went very well and stress free.

5.0
Verified Homeowner
Naples, on May 09, 2025

We are satisfied with our home. Minto has been very responsive to the defects we have found in our home. Angie Crow has been phenomenal and always responds with a smile and "can do" attitude.

5.0
Verified Homeowner
Naples, on Apr 02, 2025

The project manager and how responsive he was.

4.9
Verified Homeowner
Naples, on Mar 25, 2025

This is our second Minto home purchased in the Isles of Collier Preserve. We’ve been fortunate to have Janet Sniffen conduct our post close inspection meetings. Janet is an amazing ambassador of your brand. She’s knowledgeable, professional, timely, and gets things done right. And she listens to our concerns and addresses them without delay. We can’t say enough good things about working with Janet. A++

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Naples, on Sep 18, 2025

[name removed] has been extremely responsive to any issues that have arisen during our first year. We have had some serious issues come up that have made us concerned about contractors used.

4.1
Verified Homeowner
Naples, on Aug 26, 2025

Sales person was great, we like our home. We do feel that it has a bit of a cookie cutter feel and that since they have done so many the quality of the finishes may not be as high as you would expect by a higher end builder in a higher end community. But overall we are pretty happy with our home. We do feel that the building itself is built well and we are not concerned in a storm.

4.3
Verified Homeowner
Naples, on Aug 25, 2025

I liked the responsiveness of our Customer Care representative, [name removed] and her ability to timely resolve the issues we experienced with our home. With respect to dislikes, I feel [name removed] should been more clear with respect to the low voltage offering in the windows for shades - we paid for it not knowing it only works with [name removed] which was triple the expense of other automated shades. Also, I feel they could have offered better options ahead of time - like air conditioning in the yard, upgraded landscaping, better plumbing fixtures for bathrooms

4.4
Verified Homeowner
Naples, on Aug 14, 2025

I absolutely enjoyed and looked forward to working alongside with [name removed] over this past year. At the first in-home visit with [name removed], we bonded instantly as if we've known one another for years. Love her energy and infectious personality!

5.0
Verified Homeowner
Naples, on Aug 13, 2025

[name removed], our warranty coordinator, has been conscientious, kind, and thorough thru-out the warranty period. Although there are a number of issues left to resolve, I have no fear that they will be completed with her by my side.

4.7
Verified Homeowner
Naples, on Aug 13, 2025

Everyone in the office is super welcoming and amazing over there, neighbors, staff, everyone. We love [name removed] especially! Grounds are always kept beautifully

5.0
Verified Homeowner
Naples, on Aug 12, 2025

Everyone was professional and helpful. We encountered several issues, and Minto stepped up to the plate. They solved our concerns and went above and beyond. We have recommended several people to our beautiful community, and two have purchased due to our recommendation. Thank you, [name removed]!

4.5
Verified Homeowner
Naples, on Aug 12, 2025

What I liked most about my experience was the quality of the job that [name removed] did. Her responsiveness and abilty to get results was "off the charts"!

5.0
Verified Homeowner
Naples, on Aug 07, 2025

The quality of the homes and the after-sale experience

4.6
Verified Homeowner
Naples, on Aug 06, 2025

[name removed] and [name removed] are wonderful to work with

4.9
Verified Homeowner
Naples, on Jul 30, 2025

[name removed] is very easy to work with. They are always very quick to respond to emails, texts etc. I would say the rapid response with immediate solutions are what made our experince exceptional. I might also add that this is mostly due to my Mastercare Super [name removed] and also my building super, [name removed].

4.8
Verified Homeowner
Naples, on Jul 26, 2025

[name removed]! She’s amazing…so upbeat and friendly, and handled all my little list of concerns quickly and professionally. She listened and didn’t skip a beat to arrange the “what, when, and where” appointments that were needed. [name removed] is lucky to have her!

5.0
Verified Homeowner
Naples, on Jul 22, 2025

Support of [name removed] and JC has been fantastic. We’ve purchased two homes here in the [name removed] and they have supported us through both MasterCare periods

4.8
Verified Homeowner
Naples, on Jul 22, 2025

My salesman was super helpful and responsive, [name removed] and also the builder for my house. [name removed] was extremely helpful and responsive and now I’m dealing with [name removed] and she’s been amazing and super responsive and a pleasure to work with.

4.3
Verified Homeowner
Naples, on Jul 08, 2025

Both [name removed] and JC have been great to work with pre- and post-construction.

4.1
Verified Homeowner
Naples, on Jul 05, 2025

Liked: [name removed] community and location, our sales rep ([name removed]), our model layout, excellent communication and follow-up.

4.6
Verified Homeowner
Naples, on Jul 01, 2025

Quality of construction is excellent.

4.3
Verified Homeowner
Naples, on Jun 19, 2025

There are a few issues that need to be addressed. After my final inspection I hope they will be resolved.

3.1
Verified Homeowner
Naples, on Jun 18, 2025

Was not happy with the pool installation. After paying for the rebuild I was told it was the pool contractors issue and we never should of paid. Was expecting [name removed] to help in this matter and they turned their backs and went the other way.

3.7
Verified Homeowner
Naples, on Jun 02, 2025

We love our new home, and we were satisfied with the construction process. We were very pleased with the sales staff, Jill; the excellent interior designer; superintendent, Rich; and especially our master care rep, Janet, after move in! We were very disappointed with not being offered “no-see-um” screens. We would have chosen that option! And the interior caulking is messy, and floor tile grout is not always smooth with tile edges.

4.4
Verified Homeowner