Homebuilder Ratings & Reviews

Minto Communities - USA

West Florida

374 Homeowner Reviews
Sep 2024 - Mar 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.9
Customers' willingness to refer our communities to their friends and family

West Florida Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From West Florida
Purchase Experience Testimonials from Real Homebuyers

Naples, FL, on Mar 07, 2026

Great communication, high quality

5.0
Verified Homeowner
Naples, FL, on Mar 02, 2026

Landscaping was a total disappoint. Oscar was not involved in this. Oscar was great to deal with, very personable and responsible. Oscar responded to us back in a timely manner and sent photos when we were away. We would highly recommend Oscar!!! His boss, Shawn was not very helpful.

4.6
Verified Homeowner
Naples, FL, on Feb 20, 2026

Liked: Quick feedback and both Rob and Oscar extremely responsive and ensuring any question is resolved beyond just answering the question. Improvement Area: More detailed customization options and design options - like we would have liked custom laundry room folding top over the appliances and units integrated cupboards and hanging bar, etc. Wardrobe similar custom fitting as opposed to doing now.

5.0
Verified Homeowner
Naples, FL, on Feb 18, 2026

Friendly/honest communication throughout the process. Always responded in a timely manner. Could not be happier

5.0
Verified Homeowner
Naples, FL, on Feb 16, 2026

Continously communications and immediate response to a question

5.0
Verified Homeowner
Naples, FL, on Feb 15, 2026

All members of the MINTO staff were outstanding. Couldn't be happier. ROBERT HAMM, ALYSSON FERARO and many others made our move in easy and seamless...Cheers to the MINTO team

5.0
Verified Homeowner
Naples, FL, on Feb 15, 2026

Jeff Dwyer went above and beyond to update us and send pictures of the progress of our home. He answered all our emails promptly and was always very available when we needed answers to our questions

5.0
Verified Homeowner
Naples, FL, on Feb 05, 2026

Everything went very smoothly from start to finish. There is a lot of paperwork to sort through and figure out, that was the most time consuming. Allyson was a pleasure to work with as well as the ladies in the interior design and front office!

4.9
Verified Homeowner
Naples, FL, on Feb 01, 2026

Everyone has been very helpful and responsive when called or texted. Oscar has been wonderful and easy to work with

5.0
Verified Homeowner
Naples, FL, on Jan 06, 2026

Rob ours salesperson was amazing right from the first minute we met, very imformative and helpful. Then we met Oscar and WOW what an incredible person you have working for you. He kept us informed weekly with emails and photos. Any questions we had he got answers for us and made the entire time from start of a pile of dirt to a bow on the door walking in seamless

5.0
Verified Homeowner
Naples, FL, on Jan 05, 2026

From sales through closing, the experience was smooth and consistent. Minto provided an excellent experience throughout the process.

5.0
Verified Homeowner
Naples, FL, on Dec 27, 2025

Alison was fantastic to work with. I have built a lot of homes and he was the best superintendent I have ever had.

5.0
Verified Homeowner
Naples, FL, on Dec 09, 2025

We liked Chris our salesperson a lot. He was there for us every step of the way. He even got back to us when he was on vacation.....impressive. Oscar gave us updates on a regular basis. I could tell he was genuinely interested in seeing that we were satisfied not just at the beginning and not just up to closing but after closing. While I know any issues shifts to Janet's team, I feel I could still call/text him and he would not think it's a bother. Finally, Janet w/master care is so easy to talk to and very eager to help. While the house was perfect there really wasn't too much follow up needed, I feel that if we did have any major issues, she would be all over it! Overall I feel all three are an asset to their boss and I feel that you should know you (the company) are in good hands with these three. Diane and i connected with these three so much that if they were our neighbors we would be good friends with all of them. I also want to give a shout out Yunior the electrician....I met him and think he is a good guy too!

5.0
Verified Homeowner
Naples, FL, on Dec 08, 2025

Everyone we dealt with amazing. From Chris and Tonia in sales, to Ryan and Jeff in construction and JC in post. We are repeat customers and are loyal to Minto because of these employees and the products they produce.

5.0
Verified Homeowner
Naples, FL, on Dec 08, 2025

The purchase experience was the smoothest we’ve ever had. I attribute that to the teamwork amongst the Minto employees, everything from the on-site field supervisor, to Sales, Support and post home care. They kept us informed throughout the process, and even though we were very far from Florida during the construction, they made it feel like we were always connected. I completely trusted the builder as you could see their dedication to perfection. We knew that it was in good hands. We are looking forward to enjoying the home.

5.0
Verified Homeowner
Naples, FL, on Dec 05, 2025

I am truly amazed at how awesome Oscar has been and continues to be Angie has been great as well. Oscar kept me up to date during construction. He has followed through after the purchase and has gone above and beyond. I give him a 20. I know Angie will continue to be awesome as well. Love my new home

5.0
Verified Homeowner
Naples, FL, on Nov 15, 2025

The people I worked with through the process Too many to mention by name but all great

5.0
Verified Homeowner
Naples, FL, on Nov 07, 2025

Alysson was great in keeping on top of things and communicating to us. A+++

5.0
Verified Homeowner
Naples, FL, on Oct 27, 2025

Most went very smooth

4.9
Verified Homeowner
Naples, FL, on Oct 16, 2025

Had an excellent superintendent Jeff Dwyer who kept in touch with us and answered our questions so promptly. We have built a number of homes. His professionalism was outstanding.

5.0
Verified Homeowner