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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, FL, on Sep 26, 2025
I liked the weekly updates with photos most
Panama City Beach, on Sep 30, 2025
Every representative of Mintos that we have encountered was amazing
Panama City Beach, on Oct 01, 2025
[name removed] our builder was and has been amazing. [name removed] our Mastercare [name removed] has communicated great and works on all our needs. We love the family feeling and how much fun it is to live here
Panama City Beach, on Sep 27, 2025
People like [name removed] who is always willing to help when needed
Panama City Beach, on Sep 29, 2025
Just the quality of appliances, garage door and electrical. My vacuum plug sparked and is no longer working and everytime I plug my other vacuum in, the circuit pops. Also, why are the shower heads so high??
Panama City Beach, FL, on Sep 23, 2025
I liked everything about this experience; [name removed] kept me informed of everything going on with the building of the cottage, he was always helpful and professional and every week he would send me pictures to keep me up to date.
Panama City Beach, on Sep 26, 2025
Overall I am very satisfied with our home, the quality of workmanship, the responsiveness of your staff with issues I may have, and the quality of the people that I have interacted with.
Panama City Beach, on Sep 27, 2025
living in a resort there is nothing to dislike. once the construction traffic ends in my section (is what it is) this will be 100% fantastic
Panama City Beach, FL, on Sep 18, 2025
Thru the entire contract and construction process we were always kept up to date on progress. Have to give [name removed] our GC on the construction process a 10++++ he was so great to work with. He is a real asset to your team.
Panama City Beach, on Sep 23, 2025
Working with [name removed] (Sales) [name removed] (Builder). Having the models to help us evaluate what was best for our new home.
Panama City Beach, on Sep 27, 2025
Everything has been good with very few issues.
Panama City Beach, FL, on Sep 12, 2025
Our builder [name removed] was great to work with. He kept us well informed with calls and photos. After we moved in he can by to make sure there no issues or concerns.
Panama City Beach, on Sep 14, 2025
Like: Mr. [name removed] from MasterCare has been fantastic. Could not have asked for better service. Dislike: Please stop using such cheap lightbulbs in the recessed lighting fixtures.
Panama City Beach, on Sep 25, 2025
Quality people who work extremely hard to make Minto Communities highly successful.
Panama City Beach, FL, on Sep 09, 2025
We loved the great communication throughout the building process. [name removed] did a great job on our home!
Panama City Beach, on Sep 12, 2025
[name removed] is always responsive to our inquiries and requests. I have never had a problem having them resolve and issue with our home.
Panama City Beach, on Sep 23, 2025
Only the way the back yard was altered for drainage. Also the same area has not been cleaned up including replacement of dead sod.
Panama City Beach, FL, on Sep 06, 2025
Everyone involved was thorough, knowledgeable and pleasant! My builder, [name removed] was THE BEST!
Panama City Beach, on Sep 12, 2025
Quality of the home. [name removed] our sales rep was very professional and helpful
Panama City Beach, on Sep 22, 2025
I like [name removed] our adviser. Good guy and very helpful.
Panama City Beach, FL, on Sep 04, 2025
The people on staff here are incredible. They are always friendly and happy. But mostly it is our builder - [name removed] - that has made everything such an incredible experience for us. He has gone above and beyond from our first meeting to present day. We had a unique situation with a severe health setback with my husband early in our process and [name removed] made himself available to us practically 24/7. He sent regular pictures, text messages just to check in, informative emails, accommodated any visit request that we had, had amazing advice and ideas and has continued to check on us as we settle in. [name removed] followed my husband’s recovery process and pushed hard to get an earlier closing for us - he saw a need and he made sure that we were taken care of. We can’t say enough positive things about [name removed] and we feel honored to now count him as a friend.
Panama City Beach, on Sep 11, 2025
Parts of house very cheap. Follow up with [name removed] to address issues was absolutely horrible.it was like pulling teeth to get rep to come out and address incorrect issues.
Panama City Beach, on Sep 19, 2025
[name removed]’s needs to pay more attention to detail.
Panama City Beach, FL, on Sep 04, 2025
Our sales rep [name removed]'s was awesome. We were told he retired, but no new sales rep reached out to us during the process or during our closing. Whole experience went smoothly from sales, to design, to an awesome builder who did quality work and communicated well throughout the building process.
Panama City Beach, FL, on Sep 02, 2025
The overall experience was quite smooth. Most of our concerns or questions were answered immediately.
Panama City Beach, on Sep 10, 2025
I had a hard time at first with the mastercare rep I was given but it has been awesome since I got [name removed]
Panama City Beach, on Sep 18, 2025
The purchase and build-out process was very smooth and easy. Our builder, [name removed] was outstanding and our Mastercare rep, [name removed] has been as well. Living in another state during the construction and first few months after completion, Both [name removed] and [name removed] have been extremely helpful and their communication is excellent.
Panama City Beach, on Sep 09, 2025
Excellent. Minor issues but corrected quickly
Panama City Beach, on Sep 18, 2025
The landscape is horrible in this community. Dead grass, dead bushes, take a long time to replace. Blame is put on bugs, worms and a useless algorithm for watering. We live in a tropical setting and under watering should never be a problem here.
Panama City Beach, FL, on Aug 25, 2025
This is our third home and the first time to build. It was hard to pick which floor plan we liked the best because they were all great. It was a lot of fun to choose our options and put it all together as we wanted.
Panama City Beach, on Sep 06, 2025
Very good experience with the [name removed] representatives
Panama City Beach, on Sep 16, 2025
Most dislike is the grading of the property, there is a very deep trench that does not make any sense and washes out the planting bed and retains water.
Panama City Beach, FL, on Aug 17, 2025
Our builder [name removed] was absolutely incredible. She responded so quickly to any text or phone call. She treated us like her family. What a valued employee she is. We love our new home the quality is outstanding. [name removed] addressed every little detail we brought to his attention. Disliked only the bathroom fixtures. Only one towel rack and toilet paper roll too far away.
Panama City Beach, on Sep 05, 2025
[name removed] has been excellent with the interior of the house. He has gone over and above, my only complaint is my garage floor. The floor had some imperections, so the builder had them add Xylene to cover the mperfections, I was extremely happy at first, it looked great and I always wanted it in my garage, but it now is very difficult to keep clean. [name removed] has reached out to the installer and they have given suggestions, but none of them seam to work. My other issue is the landscapping. I know this has nothing to do with [name removed], but it still is a refelction of the community.
Panama City Beach, on Sep 14, 2025
Our overall experience was good. There are a few items in the quality of our home could be improved., ie., cabinet stops should have been installed to keep doors from banging when opening, poor quality of toilet seats, all had to be replaced.
Panama City Beach, FL, on Aug 16, 2025
The communication was fantastic. The quality of the home exceeded our expectations. There was always a positive and enthusiastic vibe from everyone at Minto.
Panama City Beach, on Sep 04, 2025
[name removed] leaving he was GREAT!!!!!!! I disliked this very much! And the increase of HOA fees!
Panama City Beach, on Sep 14, 2025
People we worked with during and after construction were great
Panama City Beach, FL, on Aug 15, 2025
We liked the updates from our builder [name removed]. Fyi, from the beginning we never heard about homes being sold (not built). We didn't have that in mind, but it might be nice for all to see what's available.
Panama City Beach, on Sep 04, 2025
Quality of construction, because I would check on house as it was being built. Nothing but small warranty work, and Mastercare rep. [name removed] fixed within 48 hours.
Panama City Beach, on Sep 13, 2025
Poor cart path maintenance results in dusr bowl race track for lawn maintenance team and continuous exterior cleaning issues from the extreme amounts of dust collection on all exterior fixtures windows and patio surfaces and unable to enjoy patio due to dust
Panama City Beach, FL, on Aug 14, 2025
From start to finish everyone had our best interests in mind: [name removed]: our sales experience was wonderful... we know he has moved on but he was great! [name removed]: Our experience at the Design Center was incredible... she was very attentive to our vision of the house and she enabled us to put it together! [name removed]: The absolute star of your staff... He was incredible from start to finish and his support continues.... weekly updates throughout the building process, never forgetting to return a call, and always keeping us informed... a true professional committed to the new homeowners move in experience!!! We were blessed! And the rest of your staff... we are now part of the family!
Panama City Beach, on Sep 03, 2025
Both of our Minto Reps - [name removed] and [name removed]
Panama City Beach, on Sep 12, 2025
[name removed] has been exceptional! He is attentive to my questions and concerns. He is quick to respond to any of my questions and has coordinated with the trades to address any concern I have.
Panama City Beach, FL, on Aug 13, 2025
[name removed] was great! My experience was different from most since I bought a custom build and had no choices on the build. Wish I’d been told more about no light fixtures and plugs not being 20 volts. Many things I do blow the circuit and not happy about that.
Panama City Beach, on Sep 03, 2025
Yard maintenance is disappointing. Got weeds, dead spots, scruffy-looking edging/t XXXXX . Wife's emailed the folks and they say they're gonna get on it, so we'll see. Other than that - all's good!
Panama City Beach, FL, on Aug 13, 2025
I wish we had more options regarding finishes, flooring and paint. Or at least have the option to not put in any cabinets and do it ourselves later. This was a waste of money. We also was taken off guard by our house being available so soon. It was a nice surprise, however, not being able to see all the things that we needed to do earlier made us feel rushed. There were a few outlets, etc. that I realized that I missed, and no way to have them added. I feel something that easy should be accommodated. With that being said. Everyone that we worked with was fantastic! Cannot say enough about [name removed] and [name removed], great experience!
Panama City Beach, on Sep 03, 2025
I have nothing but praise for every aspect of the entire sales, building and customer service I have received from [name removed] and all of it employees/representatives.
Panama City Beach, on Sep 10, 2025
Love our MasterCare [name removed] [name removed]. He always takes care of anything that arises or is willing to answer all of my dumb questions. Small issues have been taken care of quickly.
Panama City Beach, FL, on Aug 12, 2025
Everything was ready for move-in! Home was clean and in working order. Closing contract was very easy.
Panama City Beach, on Sep 02, 2025
I appreciated our building supervisor ([name removed]). He truly made our experience building our home easy and made sure everything was done correctly. Great guy!! !
Panama City Beach, on Sep 08, 2025
[name removed] has been good so far maintaining their part of the 1 year warranty. They have done quite a lot of touch ups and a major concrete replacement under our lanai. However, it was not totally clear prior to closing that all cosmetic repairs had to be documented and done prior to closing. We found out this after the fact. This is an impossibility, because we were hurried to do the closing walk thru. Also, it is just not possible to see everything that needs to be addressed during one walk thru. We just want to get the quality and craftsmanship that we paid for. There are still some things that we just recently discussed with our MasterCare representative. [name removed] has been good to work with overall. This just shows that after 6 months, there are still things that show up and need to be corrected before the one year term is up.
Panama City Beach, FL, on Aug 11, 2025
The Sales Office ([name removed]) kept in close contact with us along the way and even though we had a with of builders we were very happy with both of them and felt it finished well with [name removed] who did a through job and kept us informed and shared in our excitement with us.
Panama City Beach, on Aug 30, 2025
[name removed] worked with me when requesting a variance on architectural guidelines.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, FL, on Sep 26, 2025
I liked the weekly updates with photos most
Panama City Beach, FL, on Sep 23, 2025
I liked everything about this experience; [name removed] kept me informed of everything going on with the building of the cottage, he was always helpful and professional and every week he would send me pictures to keep me up to date.
Panama City Beach, FL, on Sep 18, 2025
Thru the entire contract and construction process we were always kept up to date on progress. Have to give [name removed] our GC on the construction process a 10++++ he was so great to work with. He is a real asset to your team.
Panama City Beach, FL, on Sep 12, 2025
Our builder [name removed] was great to work with. He kept us well informed with calls and photos. After we moved in he can by to make sure there no issues or concerns.
Panama City Beach, FL, on Sep 09, 2025
We loved the great communication throughout the building process. [name removed] did a great job on our home!
Panama City Beach, FL, on Sep 06, 2025
Everyone involved was thorough, knowledgeable and pleasant! My builder, [name removed] was THE BEST!
Panama City Beach, FL, on Sep 04, 2025
The people on staff here are incredible. They are always friendly and happy. But mostly it is our builder - [name removed] - that has made everything such an incredible experience for us. He has gone above and beyond from our first meeting to present day. We had a unique situation with a severe health setback with my husband early in our process and [name removed] made himself available to us practically 24/7. He sent regular pictures, text messages just to check in, informative emails, accommodated any visit request that we had, had amazing advice and ideas and has continued to check on us as we settle in. [name removed] followed my husband’s recovery process and pushed hard to get an earlier closing for us - he saw a need and he made sure that we were taken care of. We can’t say enough positive things about [name removed] and we feel honored to now count him as a friend.
Panama City Beach, FL, on Sep 04, 2025
Our sales rep [name removed]'s was awesome. We were told he retired, but no new sales rep reached out to us during the process or during our closing. Whole experience went smoothly from sales, to design, to an awesome builder who did quality work and communicated well throughout the building process.
Panama City Beach, FL, on Sep 02, 2025
The overall experience was quite smooth. Most of our concerns or questions were answered immediately.
Panama City Beach, FL, on Aug 25, 2025
This is our third home and the first time to build. It was hard to pick which floor plan we liked the best because they were all great. It was a lot of fun to choose our options and put it all together as we wanted.
Panama City Beach, FL, on Aug 17, 2025
Our builder [name removed] was absolutely incredible. She responded so quickly to any text or phone call. She treated us like her family. What a valued employee she is. We love our new home the quality is outstanding. [name removed] addressed every little detail we brought to his attention. Disliked only the bathroom fixtures. Only one towel rack and toilet paper roll too far away.
Panama City Beach, FL, on Aug 16, 2025
The communication was fantastic. The quality of the home exceeded our expectations. There was always a positive and enthusiastic vibe from everyone at Minto.
Panama City Beach, FL, on Aug 15, 2025
We liked the updates from our builder [name removed]. Fyi, from the beginning we never heard about homes being sold (not built). We didn't have that in mind, but it might be nice for all to see what's available.
Panama City Beach, FL, on Aug 14, 2025
From start to finish everyone had our best interests in mind: [name removed]: our sales experience was wonderful... we know he has moved on but he was great! [name removed]: Our experience at the Design Center was incredible... she was very attentive to our vision of the house and she enabled us to put it together! [name removed]: The absolute star of your staff... He was incredible from start to finish and his support continues.... weekly updates throughout the building process, never forgetting to return a call, and always keeping us informed... a true professional committed to the new homeowners move in experience!!! We were blessed! And the rest of your staff... we are now part of the family!
Panama City Beach, FL, on Aug 13, 2025
[name removed] was great! My experience was different from most since I bought a custom build and had no choices on the build. Wish I’d been told more about no light fixtures and plugs not being 20 volts. Many things I do blow the circuit and not happy about that.
Panama City Beach, FL, on Aug 13, 2025
I wish we had more options regarding finishes, flooring and paint. Or at least have the option to not put in any cabinets and do it ourselves later. This was a waste of money. We also was taken off guard by our house being available so soon. It was a nice surprise, however, not being able to see all the things that we needed to do earlier made us feel rushed. There were a few outlets, etc. that I realized that I missed, and no way to have them added. I feel something that easy should be accommodated. With that being said. Everyone that we worked with was fantastic! Cannot say enough about [name removed] and [name removed], great experience!
Panama City Beach, FL, on Aug 12, 2025
Everything was ready for move-in! Home was clean and in working order. Closing contract was very easy.
Panama City Beach, FL, on Aug 11, 2025
The Sales Office ([name removed]) kept in close contact with us along the way and even though we had a with of builders we were very happy with both of them and felt it finished well with [name removed] who did a through job and kept us informed and shared in our excitement with us.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, on Oct 01, 2025
[name removed] our builder was and has been amazing. [name removed] our Mastercare [name removed] has communicated great and works on all our needs. We love the family feeling and how much fun it is to live here
Panama City Beach, on Sep 29, 2025
Just the quality of appliances, garage door and electrical. My vacuum plug sparked and is no longer working and everytime I plug my other vacuum in, the circuit pops. Also, why are the shower heads so high??
Panama City Beach, on Sep 27, 2025
living in a resort there is nothing to dislike. once the construction traffic ends in my section (is what it is) this will be 100% fantastic
Panama City Beach, on Sep 27, 2025
Everything has been good with very few issues.
Panama City Beach, on Sep 25, 2025
Quality people who work extremely hard to make Minto Communities highly successful.
Panama City Beach, on Sep 23, 2025
Only the way the back yard was altered for drainage. Also the same area has not been cleaned up including replacement of dead sod.
Panama City Beach, on Sep 22, 2025
I like [name removed] our adviser. Good guy and very helpful.
Panama City Beach, on Sep 19, 2025
[name removed]’s needs to pay more attention to detail.
Panama City Beach, on Sep 18, 2025
The purchase and build-out process was very smooth and easy. Our builder, [name removed] was outstanding and our Mastercare rep, [name removed] has been as well. Living in another state during the construction and first few months after completion, Both [name removed] and [name removed] have been extremely helpful and their communication is excellent.
Panama City Beach, on Sep 18, 2025
The landscape is horrible in this community. Dead grass, dead bushes, take a long time to replace. Blame is put on bugs, worms and a useless algorithm for watering. We live in a tropical setting and under watering should never be a problem here.
Panama City Beach, on Sep 16, 2025
Most dislike is the grading of the property, there is a very deep trench that does not make any sense and washes out the planting bed and retains water.
Panama City Beach, on Sep 14, 2025
Our overall experience was good. There are a few items in the quality of our home could be improved., ie., cabinet stops should have been installed to keep doors from banging when opening, poor quality of toilet seats, all had to be replaced.
Panama City Beach, on Sep 14, 2025
People we worked with during and after construction were great
Panama City Beach, on Sep 13, 2025
Poor cart path maintenance results in dusr bowl race track for lawn maintenance team and continuous exterior cleaning issues from the extreme amounts of dust collection on all exterior fixtures windows and patio surfaces and unable to enjoy patio due to dust
Panama City Beach, on Sep 12, 2025
[name removed] has been exceptional! He is attentive to my questions and concerns. He is quick to respond to any of my questions and has coordinated with the trades to address any concern I have.
Panama City Beach, on Sep 10, 2025
Love our MasterCare [name removed] [name removed]. He always takes care of anything that arises or is willing to answer all of my dumb questions. Small issues have been taken care of quickly.
Panama City Beach, on Sep 08, 2025
[name removed] has been good so far maintaining their part of the 1 year warranty. They have done quite a lot of touch ups and a major concrete replacement under our lanai. However, it was not totally clear prior to closing that all cosmetic repairs had to be documented and done prior to closing. We found out this after the fact. This is an impossibility, because we were hurried to do the closing walk thru. Also, it is just not possible to see everything that needs to be addressed during one walk thru. We just want to get the quality and craftsmanship that we paid for. There are still some things that we just recently discussed with our MasterCare representative. [name removed] has been good to work with overall. This just shows that after 6 months, there are still things that show up and need to be corrected before the one year term is up.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, on Sep 30, 2025
Every representative of Mintos that we have encountered was amazing
Panama City Beach, on Sep 27, 2025
People like [name removed] who is always willing to help when needed
Panama City Beach, on Sep 26, 2025
Overall I am very satisfied with our home, the quality of workmanship, the responsiveness of your staff with issues I may have, and the quality of the people that I have interacted with.
Panama City Beach, on Sep 23, 2025
Working with [name removed] (Sales) [name removed] (Builder). Having the models to help us evaluate what was best for our new home.
Panama City Beach, on Sep 14, 2025
Like: Mr. [name removed] from MasterCare has been fantastic. Could not have asked for better service. Dislike: Please stop using such cheap lightbulbs in the recessed lighting fixtures.
Panama City Beach, on Sep 12, 2025
[name removed] is always responsive to our inquiries and requests. I have never had a problem having them resolve and issue with our home.
Panama City Beach, on Sep 12, 2025
Quality of the home. [name removed] our sales rep was very professional and helpful
Panama City Beach, on Sep 11, 2025
Parts of house very cheap. Follow up with [name removed] to address issues was absolutely horrible.it was like pulling teeth to get rep to come out and address incorrect issues.
Panama City Beach, on Sep 10, 2025
I had a hard time at first with the mastercare rep I was given but it has been awesome since I got [name removed]
Panama City Beach, on Sep 09, 2025
Excellent. Minor issues but corrected quickly
Panama City Beach, on Sep 06, 2025
Very good experience with the [name removed] representatives
Panama City Beach, on Sep 05, 2025
[name removed] has been excellent with the interior of the house. He has gone over and above, my only complaint is my garage floor. The floor had some imperections, so the builder had them add Xylene to cover the mperfections, I was extremely happy at first, it looked great and I always wanted it in my garage, but it now is very difficult to keep clean. [name removed] has reached out to the installer and they have given suggestions, but none of them seam to work. My other issue is the landscapping. I know this has nothing to do with [name removed], but it still is a refelction of the community.
Panama City Beach, on Sep 04, 2025
[name removed] leaving he was GREAT!!!!!!! I disliked this very much! And the increase of HOA fees!
Panama City Beach, on Sep 04, 2025
Quality of construction, because I would check on house as it was being built. Nothing but small warranty work, and Mastercare rep. [name removed] fixed within 48 hours.
Panama City Beach, on Sep 03, 2025
Both of our Minto Reps - [name removed] and [name removed]
Panama City Beach, on Sep 03, 2025
Yard maintenance is disappointing. Got weeds, dead spots, scruffy-looking edging/t XXXXX . Wife's emailed the folks and they say they're gonna get on it, so we'll see. Other than that - all's good!
Panama City Beach, on Sep 03, 2025
I have nothing but praise for every aspect of the entire sales, building and customer service I have received from [name removed] and all of it employees/representatives.
Panama City Beach, on Sep 02, 2025
I appreciated our building supervisor ([name removed]). He truly made our experience building our home easy and made sure everything was done correctly. Great guy!! !