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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, on Aug 24, 2026
Love it here! The HOA is the best, especially [name removed].
Panama City Beach, FL, on Aug 25, 2026
Appreciate all updates from our builder. [name removed]. We were in tx even our remote close was smooth as ever. After moving in we found a few cheap shortcuts. Not sure if it’s minto? Or electrician? Lightbulbs were not the new type & we would think they be the ones that do not get hot!!electrical issues are still forthcoming.
Panama City Beach, FL, on Aug 18, 2026
My #1 like was that our builder, [name removed], was very easy to work with. He was easy to reach, explained the process clearly, resolved every issue that came up along the way and said from the start to trust him. I trusted [name removed] and he came through for us. Sometimes it wasn’t easy to deal with the setbacks we had during the build, but [name removed] always reassured us that we would receive a quality home at closing, and we did.
Panama City Beach, on Aug 21, 2026
I think a couple of my small issues could have been resolved to my satisfaction-wanted palm tree shutters even at my expense for my cottage. Also my lanai has a crack that is not being fixed. Otherwise, love my home so much!!
Panama City Beach, on Aug 23, 2026
Friendly and people are easily accessible. Good communication while building.
Panama City Beach, FL, on Aug 18, 2026
Our builder/superintendent [name removed]! He is the most knowledgeable, caring, and considerate person we have ever dealt with. We had three different ones during our first build in phase 3 and a terrible experience but [name removed] definitely gave me confidence back in the building process. Please keep this man around because he’s an asset for your organization. The quality of the home is so much better than our build in phase 3. Thank you!
Panama City Beach, on Aug 18, 2026
The active lifestyle options are great. The sense of community is great. We have had issues with the HOA living up to their commitment. In phase 8, when deciding on a villa that backed up to another villa, we were promised that there would be a natural barrier of trees and plants. Unfortunately, after a year of living here, that promise has not yet been met. The plantings are few and far between and not in good health. I can look out my lanai and see directly in my neighbor’s living room. This would not be possible had the right plants and trees been planted. We also have had plants die, with HOA tickets to replace them go unresolved for 60+ days.
Panama City Beach, on Aug 20, 2026
I’ve only met with one [name removed]’s person, and that was [name removed], I don’t remember his last name. He is no longer with [name removed] as far as I understand. He was terrific, but I have not felt a need to meet with anyone else since he came the first time. I couldn’t be happier with my new home.
Panama City Beach, on Aug 03, 2026
Our builder ([name removed]) was very attentive and professional.
Panama City Beach, FL, on Aug 17, 2026
We purchased a house when it was basically complete so we did not have much communication with builder, the communication we had was good. Due to a family emergency he was unable to show up after closing . We still are having trouble programming garage doors and the [name removed] rep we have been given is not very responsive
Panama City Beach, on Aug 20, 2026
Our Mastercare rep, [name removed], is awesome. She goes above and beyond to make sure our concerns are answered and taken care of.
Panama City Beach, on Aug 02, 2026
[name removed] was able to take care of all my concerns on our home. Over all we are very pleased with our home and its size and one floor plan. I would of preferred a little larger living room, but all the other parts of the house met our needs, and this floor plan worked okay for us. Also would like to say that working with [name removed] was a delight, understood our likes and desires.
Panama City Beach, on Aug 17, 2026
The quality of construction, the frequent communication, that we have a rep to assist us
Panama City Beach, FL, on Aug 17, 2026
They kept me informed with all that was going on. They sent pictures, etc of progress. I was too far away to come by and see for myself. That made me feel involved in everything that was happening.
Panama City Beach, on Jul 30, 2026
I have had no issues with anything related to the construction or issues related to my home.
Panama City Beach, FL, on Aug 11, 2026
It was a smooth and easy process as everyone was very helpful, courteous and ready to do what it takes so that we were happy and satisfied. In short, a very smooth easy process. In short, during our purchase to move in journey everyone with [name removed] has been awesome!
Panama City Beach, on Aug 14, 2026
I wish there were more modern cabinet options. And the bathroom shower that was included in home, it would have been nice to have been told that it was a very short door and enclosure. My husband has to duck to get in. Had we known we would have upgraded the shower.
Panama City Beach, on Jul 29, 2026
Sales process was excellent. [name removed] is top notch! PM was good - enjoyed the picture updates weekly. Mastercare rep [name removed] has not been very good to deal with. Takes long time to get an answer, and most of the time they are short, and require follow up.
Panama City Beach, FL, on Aug 06, 2026
Overall, my purchase experience was very positive and seamless. [name removed] was absolutely fantastic—knowledgeable, responsive, and helpful throughout the entire process. [name removed], my builder, was also very knowledgeable and did a great job addressing any concerns. My only suggestion would be to offer a few more customization options, such as luxury vinyl plank flooring instead of laminate. [name removed] and [name removed] and [name removed] at the front desk were always friendly and eager to help. All three design ladies helped tremendously over our build, we had several questions and [name removed], [name removed] and [name removed] were great help.
Panama City Beach, on Aug 13, 2026
The assigned construction manager helped avoid any issues.
Panama City Beach, on Jul 28, 2026
The Land landscaping services are not the best lotta brown lawns a lot of trees dying taking a long time to fix issues with The Land landscaping
Panama City Beach, FL, on Aug 03, 2026
[name removed] was great helping us pick our "Bs". Also the frequency of the updates on the build and responsiveness to our concerns were top notch.
Panama City Beach, on Aug 12, 2026
We love our home and all the people involved in building and maintaining it. Thank you so much!
Panama City Beach, on Jul 28, 2026
Timely response to issues that needed attention.
Panama City Beach, FL, on Aug 03, 2026
our builder, [name removed] was fantastic!
Panama City Beach, on Aug 10, 2026
There wasn't anything that we were truly disappointed with.
Panama City Beach, FL, on Jul 28, 2026
My builder [name removed] gave me regular updates and pictures. I always knew what was going on. The overall communication with everyone was great.
Panama City Beach, on Aug 10, 2026
The attention to detail on certain things is lacking, although the house and lot are very nice. I'm surprised with how many things we've had to get corrected through MasterCare which hasn't been a great experience either. There are a few items still open since closing in Jan 2026.
Panama City Beach, on Jul 20, 2026
Everyone was very nice but for new home construction I didn't expect some of the issues I had. They were corrected except for the cabinets.
Panama City Beach, FL, on Jul 27, 2026
Honestly, there's nothing to dislike at all. As a matter of fact, my daughter and son-in-law are planning to move into LMWS as soon at he turns 55. We all love it here, and lively because of the amazing experience we've received from our Minto family.
Panama City Beach, on Aug 07, 2026
My [name removed] home is the 3rd new construction home I've bought throughout my life. It is by far the best experience yet. Really "Best in Class" operation. Our assigned construction manager, [name removed], was just great! Two years next month marks the 2nd Anniversary of Hurricane [name removed], where my Palm Harbor, FL home and every possession owned, including cars were destroyed. I am still dealing with it today. The daily stress is sometimes overwhelming. But my purchase at [name removed]'s LMWS was straightforward and we were kept abreast of the progress all along the way! My daughter and I are starting over here and it's been about the only positive for us since [name removed]. Thank you!!! Sincerely, [name removed] and [name removed].
Panama City Beach, FL, on Jul 27, 2026
Friendly, courteous employees. Everyone seemed happy to be here.
Panama City Beach, on Aug 03, 2026
[name removed] and [name removed] have not been at all helpful in resolving an issue we have had on [name removed] [name removed] Ct where a Lumber 84 vehicle damaged the street. We, the residents have given up on them. [name removed] has been very helpful regarding this issue and is actively working with the builder to repair the damage done to our street.
Panama City Beach, on Jul 08, 2026
Our builder [name removed] and [name removed].
Panama City Beach, on Jul 31, 2026
I'm tired of bad neighbors getting their way. Some people should not have moved in here because they cause dissention in the neighborhood. Ans it seems Minto listens to these people not the good neighbors.
Panama City Beach, FL, on Jul 27, 2026
No time spent explaining every option and description when deciding on the A selections
Panama City Beach, on Jun 14, 2026
- The quality of the house - [name removed] has been phenomenal as our Warranty POC!!! - [name removed] as our builder was exceptional!
Panama City Beach, on Jul 30, 2026
The Mastercare representatives have generally been very responsive. However, there have been quality of construction issues that were quite surprising.
Panama City Beach, FL, on Jul 23, 2026
The home is beautiful and our builder Kevin was really great to work with even after closing. My only one issue that I feel is important is when we were decided on our home design, on Friday we picked the 3 bedroom 3 bathroom plan; however after the weekend on Monday we wanted to go back to the Den and half bath plan. We had not signed anything, we had not made a deposit yet but were told "no" that no changes to our decision were allowed. It was off putting as now we have a smaller office than desired and third bathroom we don't need. Again, we love the home, the community, the neighbors and are VERY happy.
Panama City Beach, on Jun 08, 2026
Listened to any problems & took care of same
Panama City Beach, FL, on Jul 21, 2026
Our decision was pretty quick - my husband was ALL IN immediately after visiting the resort during our STAY and PLAY. We did a contract and were very pleasantly surprised to find out about all of the discounts we were eligible for. [name removed] took great care of us during the initial contract phase. Our builder, [name removed], was awesome as well! He was in touch with us almost every week with pics and updates. He was so easy to work with and communicate with during the build; as well as during out walk thrus and after closing. He has been around to check on us as we move in and get settled. CLOSING was pretty awesome too - never had one last 10 minutes - easy when you pay cash. The amazing thing about [name removed]; in my opinion, is every person you come in contact with - homeowners, HOA peeps, restaurant workers, landscape people, and [name removed] employees in the Welcome Center are all HAPPY and helpful and make you want to join this wonderful and exciting community. Thank you!
Panama City Beach, on Jul 28, 2026
Much better than other builders in this business as far as quality and service, but not quite to the level of custom building quality. Speaking from experience from both sides of construction. Appreciate the minimal stress compared to some of my other builder experiences.
Panama City Beach, on Jun 06, 2026
It’s all just preferences and opinions on how things could be done differently. I think it is hard on employees to be so reliant on survey scores and I found the purchase process to be a bit of a surprise with the amount of money that needs to be spent on top of base price but in all not a bad experience.
Panama City Beach, on Jul 23, 2026
I loved that they kept us in the loop during the build. We lived 5-6 hours away and couldn’t get down here as often as we’d like. The weekly updates, pictures, and videos were wonderful and kept us so excited to get here.
Panama City Beach, FL, on Jul 20, 2026
We purchased a spec, so it was a shorter process then building from the ground up. Communication was very good and it was a follow up. Everyone was very professional and they still work with.
Panama City Beach, FL, on Jul 20, 2026
Everyone was so accommodating, professional, and great to work with
Panama City Beach, on Jun 05, 2026
They build a good quality home and then the expected issues were listed and being fixed during the 1 year warranty
Panama City Beach, on Jun 05, 2026
Good communication, reliable people, excellent quality.
Panama City Beach, on Jul 18, 2026
Our Minto support representative has been extremely helpful addressing issues we've had with electric circuit breakers. Technica support from Adams Electric were present within a couple days to correct the problems.
Panama City Beach, FL, on Jul 18, 2026
Two key items for us.....Before we purchased, [name removed] was awesome!!! For over 2 years, he kept us updated on new areas being released. Many sales people would have stopped contact after a few months but not [name removed]. Builder [name removed]: We loved [name removed] as our builder. He kept us informed every step along the way, always answered our questions, and provided great QA for our home. We felt along the entire process that [name removed] was looking out for us and our home. We could not have asked for a better builder.
Panama City Beach, on Jun 04, 2026
Electical panel does not have enough capacity for vista home.
Panama City Beach, on Jul 14, 2026
We liked the updates from our builder and our sales representative.
Panama City Beach, FL, on Jul 16, 2026
Process was efficient. All staff were courteous and professional. Very happy with the outcome.
Panama City Beach, on Jun 03, 2026
I liked the quick response to any issues that came up during the build and after.
Panama City Beach, FL, on Jul 15, 2026
Communication with our on-site construction manager, [name removed], and our sales representative, [name removed], was excellent. [name removed] was very meticulous regarding everything in the house to be without any issues or blemishes. The closing went very smoothly and the move in gifts was a nice touch.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, FL, on Aug 25, 2026
Appreciate all updates from our builder. [name removed]. We were in tx even our remote close was smooth as ever. After moving in we found a few cheap shortcuts. Not sure if it’s minto? Or electrician? Lightbulbs were not the new type & we would think they be the ones that do not get hot!!electrical issues are still forthcoming.
Panama City Beach, FL, on Aug 18, 2026
My #1 like was that our builder, [name removed], was very easy to work with. He was easy to reach, explained the process clearly, resolved every issue that came up along the way and said from the start to trust him. I trusted [name removed] and he came through for us. Sometimes it wasn’t easy to deal with the setbacks we had during the build, but [name removed] always reassured us that we would receive a quality home at closing, and we did.
Panama City Beach, FL, on Aug 18, 2026
Our builder/superintendent [name removed]! He is the most knowledgeable, caring, and considerate person we have ever dealt with. We had three different ones during our first build in phase 3 and a terrible experience but [name removed] definitely gave me confidence back in the building process. Please keep this man around because he’s an asset for your organization. The quality of the home is so much better than our build in phase 3. Thank you!
Panama City Beach, FL, on Aug 17, 2026
We purchased a house when it was basically complete so we did not have much communication with builder, the communication we had was good. Due to a family emergency he was unable to show up after closing . We still are having trouble programming garage doors and the [name removed] rep we have been given is not very responsive
Panama City Beach, FL, on Aug 17, 2026
They kept me informed with all that was going on. They sent pictures, etc of progress. I was too far away to come by and see for myself. That made me feel involved in everything that was happening.
Panama City Beach, FL, on Aug 11, 2026
It was a smooth and easy process as everyone was very helpful, courteous and ready to do what it takes so that we were happy and satisfied. In short, a very smooth easy process. In short, during our purchase to move in journey everyone with [name removed] has been awesome!
Panama City Beach, FL, on Aug 06, 2026
Overall, my purchase experience was very positive and seamless. [name removed] was absolutely fantastic—knowledgeable, responsive, and helpful throughout the entire process. [name removed], my builder, was also very knowledgeable and did a great job addressing any concerns. My only suggestion would be to offer a few more customization options, such as luxury vinyl plank flooring instead of laminate. [name removed] and [name removed] and [name removed] at the front desk were always friendly and eager to help. All three design ladies helped tremendously over our build, we had several questions and [name removed], [name removed] and [name removed] were great help.
Panama City Beach, FL, on Aug 03, 2026
[name removed] was great helping us pick our "Bs". Also the frequency of the updates on the build and responsiveness to our concerns were top notch.
Panama City Beach, FL, on Aug 03, 2026
our builder, [name removed] was fantastic!
Panama City Beach, FL, on Jul 28, 2026
My builder [name removed] gave me regular updates and pictures. I always knew what was going on. The overall communication with everyone was great.
Panama City Beach, FL, on Jul 27, 2026
Honestly, there's nothing to dislike at all. As a matter of fact, my daughter and son-in-law are planning to move into LMWS as soon at he turns 55. We all love it here, and lively because of the amazing experience we've received from our Minto family.
Panama City Beach, FL, on Jul 27, 2026
Friendly, courteous employees. Everyone seemed happy to be here.
Panama City Beach, FL, on Jul 27, 2026
No time spent explaining every option and description when deciding on the A selections
Panama City Beach, FL, on Jul 23, 2026
The home is beautiful and our builder Kevin was really great to work with even after closing. My only one issue that I feel is important is when we were decided on our home design, on Friday we picked the 3 bedroom 3 bathroom plan; however after the weekend on Monday we wanted to go back to the Den and half bath plan. We had not signed anything, we had not made a deposit yet but were told "no" that no changes to our decision were allowed. It was off putting as now we have a smaller office than desired and third bathroom we don't need. Again, we love the home, the community, the neighbors and are VERY happy.
Panama City Beach, FL, on Jul 21, 2026
Our decision was pretty quick - my husband was ALL IN immediately after visiting the resort during our STAY and PLAY. We did a contract and were very pleasantly surprised to find out about all of the discounts we were eligible for. [name removed] took great care of us during the initial contract phase. Our builder, [name removed], was awesome as well! He was in touch with us almost every week with pics and updates. He was so easy to work with and communicate with during the build; as well as during out walk thrus and after closing. He has been around to check on us as we move in and get settled. CLOSING was pretty awesome too - never had one last 10 minutes - easy when you pay cash. The amazing thing about [name removed]; in my opinion, is every person you come in contact with - homeowners, HOA peeps, restaurant workers, landscape people, and [name removed] employees in the Welcome Center are all HAPPY and helpful and make you want to join this wonderful and exciting community. Thank you!
Panama City Beach, FL, on Jul 20, 2026
We purchased a spec, so it was a shorter process then building from the ground up. Communication was very good and it was a follow up. Everyone was very professional and they still work with.
Panama City Beach, FL, on Jul 20, 2026
Everyone was so accommodating, professional, and great to work with
Panama City Beach, FL, on Jul 18, 2026
Two key items for us.....Before we purchased, [name removed] was awesome!!! For over 2 years, he kept us updated on new areas being released. Many sales people would have stopped contact after a few months but not [name removed]. Builder [name removed]: We loved [name removed] as our builder. He kept us informed every step along the way, always answered our questions, and provided great QA for our home. We felt along the entire process that [name removed] was looking out for us and our home. We could not have asked for a better builder.
Panama City Beach, FL, on Jul 16, 2026
Process was efficient. All staff were courteous and professional. Very happy with the outcome.
Panama City Beach, FL, on Jul 15, 2026
Communication with our on-site construction manager, [name removed], and our sales representative, [name removed], was excellent. [name removed] was very meticulous regarding everything in the house to be without any issues or blemishes. The closing went very smoothly and the move in gifts was a nice touch.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, on Aug 24, 2026
Love it here! The HOA is the best, especially [name removed].
Panama City Beach, on Aug 21, 2026
I think a couple of my small issues could have been resolved to my satisfaction-wanted palm tree shutters even at my expense for my cottage. Also my lanai has a crack that is not being fixed. Otherwise, love my home so much!!
Panama City Beach, on Aug 20, 2026
I’ve only met with one [name removed]’s person, and that was [name removed], I don’t remember his last name. He is no longer with [name removed] as far as I understand. He was terrific, but I have not felt a need to meet with anyone else since he came the first time. I couldn’t be happier with my new home.
Panama City Beach, on Aug 20, 2026
Our Mastercare rep, [name removed], is awesome. She goes above and beyond to make sure our concerns are answered and taken care of.
Panama City Beach, on Aug 17, 2026
The quality of construction, the frequent communication, that we have a rep to assist us
Panama City Beach, on Aug 14, 2026
I wish there were more modern cabinet options. And the bathroom shower that was included in home, it would have been nice to have been told that it was a very short door and enclosure. My husband has to duck to get in. Had we known we would have upgraded the shower.
Panama City Beach, on Aug 13, 2026
The assigned construction manager helped avoid any issues.
Panama City Beach, on Aug 12, 2026
We love our home and all the people involved in building and maintaining it. Thank you so much!
Panama City Beach, on Aug 10, 2026
There wasn't anything that we were truly disappointed with.
Panama City Beach, on Aug 10, 2026
The attention to detail on certain things is lacking, although the house and lot are very nice. I'm surprised with how many things we've had to get corrected through MasterCare which hasn't been a great experience either. There are a few items still open since closing in Jan 2026.
Panama City Beach, on Aug 07, 2026
My [name removed] home is the 3rd new construction home I've bought throughout my life. It is by far the best experience yet. Really "Best in Class" operation. Our assigned construction manager, [name removed], was just great! Two years next month marks the 2nd Anniversary of Hurricane [name removed], where my Palm Harbor, FL home and every possession owned, including cars were destroyed. I am still dealing with it today. The daily stress is sometimes overwhelming. But my purchase at [name removed]'s LMWS was straightforward and we were kept abreast of the progress all along the way! My daughter and I are starting over here and it's been about the only positive for us since [name removed]. Thank you!!! Sincerely, [name removed] and [name removed].
Panama City Beach, on Aug 03, 2026
[name removed] and [name removed] have not been at all helpful in resolving an issue we have had on [name removed] [name removed] Ct where a Lumber 84 vehicle damaged the street. We, the residents have given up on them. [name removed] has been very helpful regarding this issue and is actively working with the builder to repair the damage done to our street.
Panama City Beach, on Jul 31, 2026
I'm tired of bad neighbors getting their way. Some people should not have moved in here because they cause dissention in the neighborhood. Ans it seems Minto listens to these people not the good neighbors.
Panama City Beach, on Jul 30, 2026
The Mastercare representatives have generally been very responsive. However, there have been quality of construction issues that were quite surprising.
Panama City Beach, on Jul 28, 2026
Much better than other builders in this business as far as quality and service, but not quite to the level of custom building quality. Speaking from experience from both sides of construction. Appreciate the minimal stress compared to some of my other builder experiences.
Panama City Beach, on Jul 23, 2026
I loved that they kept us in the loop during the build. We lived 5-6 hours away and couldn’t get down here as often as we’d like. The weekly updates, pictures, and videos were wonderful and kept us so excited to get here.
Panama City Beach, on Jul 18, 2026
Our Minto support representative has been extremely helpful addressing issues we've had with electric circuit breakers. Technica support from Adams Electric were present within a couple days to correct the problems.
Panama City Beach, on Jul 14, 2026
We liked the updates from our builder and our sales representative.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, on Aug 23, 2026
Friendly and people are easily accessible. Good communication while building.
Panama City Beach, on Aug 18, 2026
The active lifestyle options are great. The sense of community is great. We have had issues with the HOA living up to their commitment. In phase 8, when deciding on a villa that backed up to another villa, we were promised that there would be a natural barrier of trees and plants. Unfortunately, after a year of living here, that promise has not yet been met. The plantings are few and far between and not in good health. I can look out my lanai and see directly in my neighbor’s living room. This would not be possible had the right plants and trees been planted. We also have had plants die, with HOA tickets to replace them go unresolved for 60+ days.
Panama City Beach, on Aug 03, 2026
Our builder ([name removed]) was very attentive and professional.
Panama City Beach, on Aug 02, 2026
[name removed] was able to take care of all my concerns on our home. Over all we are very pleased with our home and its size and one floor plan. I would of preferred a little larger living room, but all the other parts of the house met our needs, and this floor plan worked okay for us. Also would like to say that working with [name removed] was a delight, understood our likes and desires.
Panama City Beach, on Jul 30, 2026
I have had no issues with anything related to the construction or issues related to my home.
Panama City Beach, on Jul 29, 2026
Sales process was excellent. [name removed] is top notch! PM was good - enjoyed the picture updates weekly. Mastercare rep [name removed] has not been very good to deal with. Takes long time to get an answer, and most of the time they are short, and require follow up.
Panama City Beach, on Jul 28, 2026
The Land landscaping services are not the best lotta brown lawns a lot of trees dying taking a long time to fix issues with The Land landscaping
Panama City Beach, on Jul 28, 2026
Timely response to issues that needed attention.
Panama City Beach, on Jul 20, 2026
Everyone was very nice but for new home construction I didn't expect some of the issues I had. They were corrected except for the cabinets.
Panama City Beach, on Jul 08, 2026
Our builder [name removed] and [name removed].
Panama City Beach, on Jun 14, 2026
- The quality of the house - [name removed] has been phenomenal as our Warranty POC!!! - [name removed] as our builder was exceptional!
Panama City Beach, on Jun 08, 2026
Listened to any problems & took care of same
Panama City Beach, on Jun 06, 2026
It’s all just preferences and opinions on how things could be done differently. I think it is hard on employees to be so reliant on survey scores and I found the purchase process to be a bit of a surprise with the amount of money that needs to be spent on top of base price but in all not a bad experience.
Panama City Beach, on Jun 05, 2026
They build a good quality home and then the expected issues were listed and being fixed during the 1 year warranty
Panama City Beach, on Jun 05, 2026
Good communication, reliable people, excellent quality.
Panama City Beach, on Jun 04, 2026
Electical panel does not have enough capacity for vista home.