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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, FL, on Jun 20, 2025
I liked how [name removed] made you feel like family not a customer. Also that he continued to care when his part of building was done. Could not have asked for better!
Panama City Beach, on Jun 22, 2025
The process was easy and the communication during the build process was amazing. [name removed] kept us informed with regular updates and pictures since we were out of state during the building of our home.
Panama City Beach, on Jun 18, 2025
[name removed] and [name removed] were fabulous
Panama City Beach, FL, on Jun 19, 2025
My build out Supt. [name removed] kept me informed with photographs and progress reports.
Panama City Beach, on May 24, 2025
Everything has been great working with Minto.
Panama City Beach, on Jun 17, 2025
The time between our house being fully constructed/finished and closing was more than 90 days which is extremely frustrating. While our (second) builder took over the project and was great, he was unable to address one major issue with the laundry room cabinets being hung too low to accommodate our washer/dryer combo; so I had to hire the cabinet crew myself to move them up three inches . Otherwise; we're very please with our home.
Panama City Beach, FL, on Jun 19, 2025
We enjoyed the entire process starting with [name removed] as our sales agent. [name removed] knows the product and process well and is able to convey this to Buyers in a professional and friendly manner. [name removed]'s communication was exceptional during the sales process and continued until the home was completed and closed on. We really enjoyed working with [name removed] as our GC for the build. As current custom home builders ourselves, we had an appreciation for [name removed]'s attention to detail during all phases of the build. [name removed] did a great job keeping us dialed in on the job's progress via video and text messages. [name removed] is the kind of guy that I would trust on my jobsites in the North based on his knowledge and passion for being in the trades. It's hard to find people with [name removed]'s high degree of commitment to his job and organization. Really, both guys did a great job overall. [name removed] has it figured out pretty good as well for the new buyers moving in. Your information has been very useful, easy to follow and extremely helpful as a new resident. Master Care has done a great out of the gate on our initial punch list items after move-in. Pipper is our MC rep, and she has done a good job setting up appointments and most importantly following thru after the appointment to see if the items have been fixed or remedied. We've enjoyed our time and new home at LMWS since day one and appreciate the hard work the Minto [name removed] has put into our home and the neighborhood as a whole. Cheers!
Panama City Beach, on May 23, 2025
They don't have customer service for things that went wrong after moving in. We moved in mid December 2024-now May 23-2025. We have had 5 items that needed to be fixed. 1) Outside facet-finally fixed 3 weeks ago. 2) Sliding doors-Very hard to open/close. They came out 3 times and finally last week they fixed it. 3) Crack window-still is not fixed. 4) Bathroom-Water Closet light does not work-loose connection-fix 1 month ago, went out again and still needs to be replace. 5) Kitchen Cabinet are uneven in one section-Still as of May 23 not fixed.
Panama City Beach, on Jun 17, 2025
Had a fabulous Mastercard representative but have been reassigned one that seems to not really want to resolve some of the issues that should be addressed by Minto builders. Finally inspection is scheduled in July and hope to have a better impression at that point.
Panama City Beach, FL, on Jun 18, 2025
The purchase experience was fantastic, and I do not have any complaints. I have not run into any concerns as of this response. I do however have some reservations about some of the appliances and the quality of said appliances, what I see posted on the website about homeowners having issues with the on demand hot water tank, dishwasher and refrigerator makes me wonder if I should not put some kind of filter/softener system in, to treat the water coming into the home. Time will tell.
Panama City Beach, on May 22, 2025
The communication with me while the house was being built was excellent and the small warranty issues I had were looked after right away
Panama City Beach, on Jun 17, 2025
They need to hire a different lawn company RCI is overwhelmed and can't take care of the homeowners homes properly. That is the one thing I dislike about living here.
Panama City Beach, FL, on Jun 18, 2025
Our builder [name removed] was wonderful to work with being from out of state. She kept us updated constantly by text with photos too.
Panama City Beach, on May 22, 2025
I enjoyed the whole experience from having Robb as my Sales Agent to Alexis being my Building Manager. Toni has also been great with any warranty or punch list items. I am very pleased and love this community
Panama City Beach, on Jun 16, 2025
Did not like no walk through or punch list prior to closing. As a result, things that aren't right don't get fixed correctly. Always takes the shortcut and when not resolved, crickets. I'll withhold final judgement until the warranty is up. Landscaping is not up to par.
Panama City Beach, FL, on Jun 17, 2025
[name removed] Company was unprofessional. They never contacted us to wire down payment. [name removed] Company had to reach out to them to provide us with information. [name removed] company also never apologized for their error.
Panama City Beach, on May 16, 2025
Love this community and the perks, not too fond of the warranty repair process or the ARB delays on pool projects.
Panama City Beach, on Jun 12, 2025
Most of the employees of Minto that I have worked with have been exceptional from my salesman Anthony Fox, to my contractor Matt Bishop and all the many workers that have come to my home during this process.
Panama City Beach, on May 16, 2025
The people that make up the Minto Community. Very caring, thoughtful and thorough. Thanks for all your hard work!
Panama City Beach, FL, on Jun 15, 2025
Like: my builder -Jim and realtor Lisa Dislike: being from out of state the pressure to make interior decisions so quickly, not showing what you actual get if you don’t upgrade. Ie very disappointed with bathroom sinks, and just felled very rushed. Not being open on Sat so you have to take off work to do business with design. Maybe they should work Tues-Sat, same with HOA
Panama City Beach, on May 15, 2025
It took a long time to get a lot and we couldnt get a straight answer when we were #2 or 3 for a lot for months and months. Then all of a sudden "we have a lot". Minto should operate like other companies and allow people to choose lots when they sign up for homes. The communication has to be better.
Panama City Beach, on Jun 04, 2025
Everything perfect! Your sales staff is your most valuable asset!
Panama City Beach, FL, on Jun 13, 2025
I liked the frequent detailed communications. I disliked the timing pressure to make decisions and the rigid, inflexible schedule and lack of recognition and provision for unexpected subsequent needs/changes.
Panama City Beach, on Jun 03, 2025
Assigning a Care specialist to us is a great asset. Whenever we have an issue we call Joyce and she takes care of the issue within a few days.
Panama City Beach, FL, on Jun 10, 2025
Everybody was so professional and friendly from walking in the door to meeting the agent, the builder to the Loan Officer to closing.
Panama City Beach, on May 14, 2025
At has been a pleasure working with our Master Care Representative Vernon Kemp he has always been so sincere and caring about taking care of all our issues involving our home. Thank you Vernon Kemp for all you do for your home owners. Sincerely David and Jacqueline Louderback
Panama City Beach, on Jun 02, 2025
I had a roof leak that affected my dry wall and flooring. I think it too long to complete the repairs
Panama City Beach, FL, on Jun 10, 2025
The hand off from Sales to Design Center to Builder and the communication of all the staff we had was amazing and something we haven't experienced in other home purchases. The actual people we worked with were awesome!
Panama City Beach, on May 14, 2025
The standing water off our lanai is supposedly "wetlands", but this whole area was "wetlands" before the development was started. Should have done a better job of grading the preserves to get water to drain properly.
Panama City Beach, on May 14, 2025
Our experience with Minto Communities - USA has been nothing but positive to this point. We love the community, the design of our new home and the quality of construction. The personnel we have worked with through your subs and representatives has also been a very positive experience.
Panama City Beach, on Jun 01, 2025
We were fortunate to have a great builder. Other friends haven’t been as lucky. We have a stove issue he even though we paid 3000.00 for upgraded package. Now we have to jump through hoops with whirlpool. The pine straw is horrible. If an upgrade was offered (white shells or stone) I’m positive many would do that. It doesn’t have to be replaced saving in landscaping fees. With only 2 options, our homes would still look alike.
Panama City Beach, FL, on Jun 09, 2025
The toilets do not match their two different colors. The installers told me they will never match because they used two different vendors. The builder tried to convince me it was lighting. It was not it was not resolved and now I’m gonna have to pay somebody to replace all three toilets, the builders comment to me was that seems pretty minute!! There are no words……..
Panama City Beach, on May 14, 2025
They are getting reoairs scheduled from master care but the repairs are not done correctly
Panama City Beach, on Jun 01, 2025
Great customer service. Fast, positive response.
Panama City Beach, FL, on Jun 07, 2025
Loved the entire experience our representative Anthony was great, he kept us informed about the status of our lot and walked us through all of our initial selections. The design Center Amanda was great and helped us make many difficult decisions. Our Builder Chris was fantastic sending pictures since we live far away. He has ben great throughout answering questions pointing things out overall best experience building a house and this is the forth house we have built.
Panama City Beach, FL, on Jun 06, 2025
Chris was are initial PM and was fantastic. Alan took over later in the completion and he has done exceptional on my requests and responses
Panama City Beach, on Jun 01, 2025
Getting repairs done after move in is very hard. I have went through three representatives and still have unfinished work in my house.
Panama City Beach, FL, on Jun 06, 2025
Our sales person, Dustin, was the best along with our. Building supervisor, Michael Lewis
Panama City Beach, on May 31, 2025
All in Minto has been responsive to our needs. One issue I will CONTINUE to bring up is the garage door. LOUD squeaking and creaking as if it is going to break at any time. I have spoken to other home owners with the same issue and MINTO has corrected the issue for them. Correcting this should NOT be the homeowners responsibility. My wife will only use the front door and not the garage for this reason. How sad is that for the home that costs so much. Will also add that I have brought up before so, more than likely, this survey is never really read by anyone.
Panama City Beach, on May 07, 2025
Since we moved in, we have to have three breakers replaced due to being to either being defective or to small to carry the load. We have had to call out about our garage door making a horrible noise to which someone came out and spayed something on the rails which seemed to help about a day, so I bought some white lightning grease from Home Depot and take care of it myself. Lastly, we reported our water coming out of our faucets containing black gunk and small waste particles. I even sent a video. A consultant called and set up a date to come out several days later; however, we had a family emergency and flew to Denver during this time. I forgot about the appt cause I was worried and focusing on something else. I received an email from the person and responded to set up another time due to the situation. She never replied, and honestly, I am tired of dealing with Minto and there reps. We once owned a home in Loveland, Colorado that was a DR Horton built subdivision and to tell you the truth, we received better service from them. In regard to the water issue, I found a local company that came out and installed a whole house filter system ($1,850.00) that has taken care of the problem. I really don't expect much from my feedback since it seems to be the Minto way: delay, delay, and the customer just gives up.
Panama City Beach, FL, on Jun 05, 2025
Great experience from sales, to design, to builder. Also still helping with minor issues after move-in. We are very happy.
Panama City Beach, on May 22, 2025
It’s easy to reach somebody that will listen and help with any issues that arise!
Panama City Beach, on May 06, 2025
Not easy to navigate with all the things they give you. It way too overwhelming.
Panama City Beach, FL, on Jun 03, 2025
We appreciated the prompt responses we received from all the Minto staff when we had questions. Our builder, Chris, has been approachable, patient, and very knowledgeable. We would rank hom Lisa was extremely helpful and guided us through the process of choosing our model, lot, and answered many phone calls when we had questions. Elana, our design specialist, was patient and skilled. She made a process that was daunting, manageable, and even fun. The result is even more beautiful than we hoped.
Panama City Beach, on May 18, 2025
Our home was well built. We had an outside inspection done and they found minor things. This made us very happy.
Panama City Beach, on May 05, 2025
The kitchen cabinets are our only complaint, but they are still trying to repair them.
Panama City Beach, FL, on Jun 03, 2025
Paul Green is an excellent construction supervisor! Excellent communication and follow through. We still see some poor construction items such as light fixtures poorly installed and different kinds of screws behind face plates. Not enough flexibility in making small/minor changes during build process.
Panama City Beach, on May 05, 2025
I’m having some issues with my landscaping and don’t get much of a response when I put in a work order
Panama City Beach, on May 17, 2025
Quick response to all my inquires or issues. Damion, our Minto representative was attentive to any issues we had, and responded in a very professional and personal way. When he was not available, other representatives at Minto responded in the same way. Everyone from the office was polite and anxious to meet our needs, weather it was a phone call to the office or a home visit. Thank-You!
Panama City Beach, FL, on Jun 02, 2025
The ease / simplicity of the transaction and all that followed A great builder experience!
Panama City Beach, on May 05, 2025
Barb from the HOA reached out about my experience and concerns. I responded with concerns about the extremely low level of the pond next to my home. I've watched other ponds in the community and this pond looks terrible compared to the others. I paid a premium for this lot and am extremely disappointed with my lot. Barb has not responded. I believe there is an engineering issue with this pond. The area nearest my house looks more like a drainage ditch than a pond. As I said, there has been no response from anyone regarding this issue.
Panama City Beach, FL, on Jun 02, 2025
Our move in date was 4/14 we have had issues with the pool, kitchen cabinets, flooring which are still pending issues none have been resolved and my husband and I have to follow up.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, FL, on Jun 20, 2025
I liked how [name removed] made you feel like family not a customer. Also that he continued to care when his part of building was done. Could not have asked for better!
Panama City Beach, FL, on Jun 19, 2025
My build out Supt. [name removed] kept me informed with photographs and progress reports.
Panama City Beach, FL, on Jun 19, 2025
We enjoyed the entire process starting with [name removed] as our sales agent. [name removed] knows the product and process well and is able to convey this to Buyers in a professional and friendly manner. [name removed]'s communication was exceptional during the sales process and continued until the home was completed and closed on. We really enjoyed working with [name removed] as our GC for the build. As current custom home builders ourselves, we had an appreciation for [name removed]'s attention to detail during all phases of the build. [name removed] did a great job keeping us dialed in on the job's progress via video and text messages. [name removed] is the kind of guy that I would trust on my jobsites in the North based on his knowledge and passion for being in the trades. It's hard to find people with [name removed]'s high degree of commitment to his job and organization. Really, both guys did a great job overall. [name removed] has it figured out pretty good as well for the new buyers moving in. Your information has been very useful, easy to follow and extremely helpful as a new resident. Master Care has done a great out of the gate on our initial punch list items after move-in. Pipper is our MC rep, and she has done a good job setting up appointments and most importantly following thru after the appointment to see if the items have been fixed or remedied. We've enjoyed our time and new home at LMWS since day one and appreciate the hard work the Minto [name removed] has put into our home and the neighborhood as a whole. Cheers!
Panama City Beach, FL, on Jun 18, 2025
The purchase experience was fantastic, and I do not have any complaints. I have not run into any concerns as of this response. I do however have some reservations about some of the appliances and the quality of said appliances, what I see posted on the website about homeowners having issues with the on demand hot water tank, dishwasher and refrigerator makes me wonder if I should not put some kind of filter/softener system in, to treat the water coming into the home. Time will tell.
Panama City Beach, FL, on Jun 18, 2025
Our builder [name removed] was wonderful to work with being from out of state. She kept us updated constantly by text with photos too.
Panama City Beach, FL, on Jun 17, 2025
[name removed] Company was unprofessional. They never contacted us to wire down payment. [name removed] Company had to reach out to them to provide us with information. [name removed] company also never apologized for their error.
Panama City Beach, FL, on Jun 15, 2025
Like: my builder -Jim and realtor Lisa Dislike: being from out of state the pressure to make interior decisions so quickly, not showing what you actual get if you don’t upgrade. Ie very disappointed with bathroom sinks, and just felled very rushed. Not being open on Sat so you have to take off work to do business with design. Maybe they should work Tues-Sat, same with HOA
Panama City Beach, FL, on Jun 13, 2025
I liked the frequent detailed communications. I disliked the timing pressure to make decisions and the rigid, inflexible schedule and lack of recognition and provision for unexpected subsequent needs/changes.
Panama City Beach, FL, on Jun 10, 2025
Everybody was so professional and friendly from walking in the door to meeting the agent, the builder to the Loan Officer to closing.
Panama City Beach, FL, on Jun 10, 2025
The hand off from Sales to Design Center to Builder and the communication of all the staff we had was amazing and something we haven't experienced in other home purchases. The actual people we worked with were awesome!
Panama City Beach, FL, on Jun 09, 2025
The toilets do not match their two different colors. The installers told me they will never match because they used two different vendors. The builder tried to convince me it was lighting. It was not it was not resolved and now I’m gonna have to pay somebody to replace all three toilets, the builders comment to me was that seems pretty minute!! There are no words……..
Panama City Beach, FL, on Jun 07, 2025
Loved the entire experience our representative Anthony was great, he kept us informed about the status of our lot and walked us through all of our initial selections. The design Center Amanda was great and helped us make many difficult decisions. Our Builder Chris was fantastic sending pictures since we live far away. He has ben great throughout answering questions pointing things out overall best experience building a house and this is the forth house we have built.
Panama City Beach, FL, on Jun 06, 2025
Chris was are initial PM and was fantastic. Alan took over later in the completion and he has done exceptional on my requests and responses
Panama City Beach, FL, on Jun 06, 2025
Our sales person, Dustin, was the best along with our. Building supervisor, Michael Lewis
Panama City Beach, FL, on Jun 05, 2025
Great experience from sales, to design, to builder. Also still helping with minor issues after move-in. We are very happy.
Panama City Beach, FL, on Jun 03, 2025
We appreciated the prompt responses we received from all the Minto staff when we had questions. Our builder, Chris, has been approachable, patient, and very knowledgeable. We would rank hom Lisa was extremely helpful and guided us through the process of choosing our model, lot, and answered many phone calls when we had questions. Elana, our design specialist, was patient and skilled. She made a process that was daunting, manageable, and even fun. The result is even more beautiful than we hoped.
Panama City Beach, FL, on Jun 03, 2025
Paul Green is an excellent construction supervisor! Excellent communication and follow through. We still see some poor construction items such as light fixtures poorly installed and different kinds of screws behind face plates. Not enough flexibility in making small/minor changes during build process.
Panama City Beach, FL, on Jun 02, 2025
The ease / simplicity of the transaction and all that followed A great builder experience!
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, on May 24, 2025
Everything has been great working with Minto.
Panama City Beach, on May 23, 2025
They don't have customer service for things that went wrong after moving in. We moved in mid December 2024-now May 23-2025. We have had 5 items that needed to be fixed. 1) Outside facet-finally fixed 3 weeks ago. 2) Sliding doors-Very hard to open/close. They came out 3 times and finally last week they fixed it. 3) Crack window-still is not fixed. 4) Bathroom-Water Closet light does not work-loose connection-fix 1 month ago, went out again and still needs to be replace. 5) Kitchen Cabinet are uneven in one section-Still as of May 23 not fixed.
Panama City Beach, on May 22, 2025
The communication with me while the house was being built was excellent and the small warranty issues I had were looked after right away
Panama City Beach, on May 22, 2025
I enjoyed the whole experience from having Robb as my Sales Agent to Alexis being my Building Manager. Toni has also been great with any warranty or punch list items. I am very pleased and love this community
Panama City Beach, on May 16, 2025
Love this community and the perks, not too fond of the warranty repair process or the ARB delays on pool projects.
Panama City Beach, on May 16, 2025
The people that make up the Minto Community. Very caring, thoughtful and thorough. Thanks for all your hard work!
Panama City Beach, on May 15, 2025
It took a long time to get a lot and we couldnt get a straight answer when we were #2 or 3 for a lot for months and months. Then all of a sudden "we have a lot". Minto should operate like other companies and allow people to choose lots when they sign up for homes. The communication has to be better.
Panama City Beach, on May 14, 2025
At has been a pleasure working with our Master Care Representative Vernon Kemp he has always been so sincere and caring about taking care of all our issues involving our home. Thank you Vernon Kemp for all you do for your home owners. Sincerely David and Jacqueline Louderback
Panama City Beach, on May 14, 2025
The standing water off our lanai is supposedly "wetlands", but this whole area was "wetlands" before the development was started. Should have done a better job of grading the preserves to get water to drain properly.
Panama City Beach, on May 14, 2025
Our experience with Minto Communities - USA has been nothing but positive to this point. We love the community, the design of our new home and the quality of construction. The personnel we have worked with through your subs and representatives has also been a very positive experience.
Panama City Beach, on May 14, 2025
They are getting reoairs scheduled from master care but the repairs are not done correctly
Panama City Beach, on May 07, 2025
Since we moved in, we have to have three breakers replaced due to being to either being defective or to small to carry the load. We have had to call out about our garage door making a horrible noise to which someone came out and spayed something on the rails which seemed to help about a day, so I bought some white lightning grease from Home Depot and take care of it myself. Lastly, we reported our water coming out of our faucets containing black gunk and small waste particles. I even sent a video. A consultant called and set up a date to come out several days later; however, we had a family emergency and flew to Denver during this time. I forgot about the appt cause I was worried and focusing on something else. I received an email from the person and responded to set up another time due to the situation. She never replied, and honestly, I am tired of dealing with Minto and there reps. We once owned a home in Loveland, Colorado that was a DR Horton built subdivision and to tell you the truth, we received better service from them. In regard to the water issue, I found a local company that came out and installed a whole house filter system ($1,850.00) that has taken care of the problem. I really don't expect much from my feedback since it seems to be the Minto way: delay, delay, and the customer just gives up.
Panama City Beach, on May 06, 2025
Not easy to navigate with all the things they give you. It way too overwhelming.
Panama City Beach, on May 05, 2025
The kitchen cabinets are our only complaint, but they are still trying to repair them.
Panama City Beach, on May 05, 2025
I’m having some issues with my landscaping and don’t get much of a response when I put in a work order
Panama City Beach, on May 05, 2025
Barb from the HOA reached out about my experience and concerns. I responded with concerns about the extremely low level of the pond next to my home. I've watched other ponds in the community and this pond looks terrible compared to the others. I paid a premium for this lot and am extremely disappointed with my lot. Barb has not responded. I believe there is an engineering issue with this pond. The area nearest my house looks more like a drainage ditch than a pond. As I said, there has been no response from anyone regarding this issue.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, on Jun 22, 2025
The process was easy and the communication during the build process was amazing. [name removed] kept us informed with regular updates and pictures since we were out of state during the building of our home.
Panama City Beach, on Jun 18, 2025
[name removed] and [name removed] were fabulous
Panama City Beach, on Jun 17, 2025
The time between our house being fully constructed/finished and closing was more than 90 days which is extremely frustrating. While our (second) builder took over the project and was great, he was unable to address one major issue with the laundry room cabinets being hung too low to accommodate our washer/dryer combo; so I had to hire the cabinet crew myself to move them up three inches . Otherwise; we're very please with our home.
Panama City Beach, on Jun 17, 2025
Had a fabulous Mastercard representative but have been reassigned one that seems to not really want to resolve some of the issues that should be addressed by Minto builders. Finally inspection is scheduled in July and hope to have a better impression at that point.
Panama City Beach, on Jun 17, 2025
They need to hire a different lawn company RCI is overwhelmed and can't take care of the homeowners homes properly. That is the one thing I dislike about living here.
Panama City Beach, on Jun 16, 2025
Did not like no walk through or punch list prior to closing. As a result, things that aren't right don't get fixed correctly. Always takes the shortcut and when not resolved, crickets. I'll withhold final judgement until the warranty is up. Landscaping is not up to par.
Panama City Beach, on Jun 12, 2025
Most of the employees of Minto that I have worked with have been exceptional from my salesman Anthony Fox, to my contractor Matt Bishop and all the many workers that have come to my home during this process.
Panama City Beach, on Jun 04, 2025
Everything perfect! Your sales staff is your most valuable asset!
Panama City Beach, on Jun 03, 2025
Assigning a Care specialist to us is a great asset. Whenever we have an issue we call Joyce and she takes care of the issue within a few days.
Panama City Beach, on Jun 02, 2025
I had a roof leak that affected my dry wall and flooring. I think it too long to complete the repairs
Panama City Beach, on Jun 01, 2025
We were fortunate to have a great builder. Other friends haven’t been as lucky. We have a stove issue he even though we paid 3000.00 for upgraded package. Now we have to jump through hoops with whirlpool. The pine straw is horrible. If an upgrade was offered (white shells or stone) I’m positive many would do that. It doesn’t have to be replaced saving in landscaping fees. With only 2 options, our homes would still look alike.
Panama City Beach, on Jun 01, 2025
Great customer service. Fast, positive response.
Panama City Beach, on Jun 01, 2025
Getting repairs done after move in is very hard. I have went through three representatives and still have unfinished work in my house.
Panama City Beach, on May 31, 2025
All in Minto has been responsive to our needs. One issue I will CONTINUE to bring up is the garage door. LOUD squeaking and creaking as if it is going to break at any time. I have spoken to other home owners with the same issue and MINTO has corrected the issue for them. Correcting this should NOT be the homeowners responsibility. My wife will only use the front door and not the garage for this reason. How sad is that for the home that costs so much. Will also add that I have brought up before so, more than likely, this survey is never really read by anyone.
Panama City Beach, on May 22, 2025
It’s easy to reach somebody that will listen and help with any issues that arise!
Panama City Beach, on May 18, 2025
Our home was well built. We had an outside inspection done and they found minor things. This made us very happy.
Panama City Beach, on May 17, 2025
Quick response to all my inquires or issues. Damion, our Minto representative was attentive to any issues we had, and responded in a very professional and personal way. When he was not available, other representatives at Minto responded in the same way. Everyone from the office was polite and anxious to meet our needs, weather it was a phone call to the office or a home visit. Thank-You!