Top Homebuilder Ratings & Reviews

Minto Communities - USA

Latitude Margaritaville Watersound

61 Homeowner Reviews Completed Dec 2021 - May 2022

Overall Satisfaction

4.6
Customers' overall satisfaction
4.8
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Home Personalization Experience

4.9

Lender Experience

5.0

Construction Experience

4.7

Customer Care Experience

4.8

Home Readiness

3.8

Installation & Workmanship

4.5

Community Profile

Minto Communities - USA logo
Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Panama City Beach, on May 14, 2022

So far, [name removed] has taken care of us very well. We are very pleased with him and the work he and his compatriots have done.

5.0
Verified Homeowner
Panama City Beach, FL, on May 17, 2022

It was a great experience. The delays were tough, but supply chain issues were not on [name removed]. Our construction manager was great as was our sales rep.

4.8
Verified Homeowner
Panama City Beach, on May 09, 2022

Warranty experience has been delightful working with [name removed]! Supply issues have been little bit of an issue However That's not [name removed]'s Fault! Good attitude have prevailed! Great Job!

5.0
Verified Homeowner
Panama City Beach, FL, on May 15, 2022

Lack of communication Blaming everything on supply chain when it was mismanagement of supply chain Same question multiple answers

4.2
Verified Homeowner
Panama City Beach, on May 04, 2022

[name removed] has been helping us resolve all of our issues. He is easy to work with and gets our concerns taken care of in a professional manner.

5.0
Verified Homeowner
Panama City Beach, FL, on May 08, 2022

What I liked: Wonderful / helpful staff - especially my builder [name removed] and [name removed] my designer; Group A and Group B options; Choice of models What I disliked: Stressful buying process (lottery, quick decisions); Misinformation provided (training issue?).

4.8
Verified Homeowner
Panama City Beach, on Apr 28, 2022

[name removed] has been on top of every issue we’ve had. Our whirlpool stove and refrigerator had problems he was wonderful at getting an appliance technician to fix both !

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 29, 2022

The communication with updates from my construction superintendent, [name removed], was excellent.

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 20, 2022

My builder [name removed] was great with giving me updates & pics. The supply chain caused many issues & delays, but at no fault of the builder or [name removed].

4.9
Verified Homeowner
Panama City Beach, FL, on Apr 07, 2022

[name removed] is a great sales agent. Also [name removed] in the design center was great as well.

4.9
Verified Homeowner
Panama City Beach, FL, on Mar 31, 2022

Lack of communication from my building superintendent;!I closed on 2/8 and still have many items on my punch list that have not been completed. When I text my building superintendent I am basically ignored! I even gave him a key to my home to have work done while I am out of town. He broke my wall clock about a month ago and was going to reimburse me to replace it- still waiting. I hesitate to even report any of this because I am afraid the work will not be done as it should be. I liked my interaction with [name removed]- she was helpful and instrumental in getting me responses and communication from my builder.

3.9
Verified Homeowner
Panama City Beach, FL, on Mar 30, 2022

Disliked the timing to get into the house. Overall everything went smooth.

4.9
Verified Homeowner
Panama City Beach, FL, on Mar 28, 2022

A and B selection was confusing, difficult and felt rushed (although [name removed] was extremely helpful and knowledgeable). My original sales agent did not seem confident with the process, and my original builder did not catch some critical mistakes.

4.4
Verified Homeowner
Panama City Beach, FL, on Mar 27, 2022

Unfortunately they did not have a model home of our home to walk through so it was a little difficult to make some choices offered without a floor plan to walk through. It was sad that [name removed] did not have a handle on the quality of workers they chose to construct the homes and much of the work was sub standard and should have been noticed by the general contractors and called to the attention of the subs before they moved on to the next house and continued to make mistakes. This includes rough cement finishes, uneven cuts on wood trim outside and inside, bowed framing lumber that shows through on finished drywall, inconsistant texture coating throughout house, lots of missing items at close(lights, front door, ceiling fans, correct hardware. Our custom pool was built and still leaks two months later and the pool company has had terrible communication issues on getting things done and the contracting with them was very hit and miss. [name removed] tried to close two many homes too quickly and should not have delivered homes that were not more move in ready and they are paying the price now and are putting their employees in awkward positions of making lots of excuses and not being able to deliver in a timely manner while still building too fast with the same workers making the same mistakes.

4.1
Verified Homeowner
Panama City Beach, FL, on Mar 26, 2022

The personal attention of [name removed], our builder, was phenomenal. [name removed] [name removed] was always available and willing to provide assistance. The level of your tradesman is less than what I expected from [name removed].

4.8
Verified Homeowner
Panama City Beach, FL, on Mar 20, 2022

great enthusiastic personnel, easy to work with, great design center (although didn't have all the choices I wanted so had to do all after close in)

4.9
Verified Homeowner
Panama City Beach, FL, on Mar 02, 2022

[name removed] made everything seamless!

4.9
Verified Homeowner
Panama City Beach, FL, on Feb 26, 2022

That sales staff and construction supervisor consistently maintained contact with me during the purchase and construction phase of the hone. My questions and concerns were always answered promptly.

5.0
Verified Homeowner
Panama City Beach, FL, on Feb 26, 2022

Liked friendly, courteous, professional staff/employees/superintendents

4.8
Verified Homeowner
Panama City Beach, FL, on Feb 19, 2022

The quality of the work has suffered. My patio holds water. The builder is great but the workmanship is not adequate from the workers.

4.8
Verified Homeowner
Panama City Beach, FL, on Feb 19, 2022

My construction superintendent was great

4.3
Verified Homeowner
Panama City Beach, FL, on Feb 07, 2022

Highlights were [name removed] who helped with b options and [name removed] who was the best building supervisor. The pool was a disaster. Hoping Waterclear improves since they have added labor and supervision.

4.6
Verified Homeowner
Panama City Beach, FL, on Feb 03, 2022

[name removed] is a godsend.

4.1
Verified Homeowner
Panama City Beach, FL, on Feb 03, 2022

I was among those hurried into closing by the end of the year. My toilets were set in place but not leveled, my trim was not painted (not even the first coat), dryer was not hooked up, pocket doors need to be replaced and/or painted. I did not have hot water for a few days. Basically, there were a lot of little things that needed completing. My supervisor is working diligently to complete the projects, but it has been slow. I did not expect all to be perfect, but I did expect set toilets, working dryer, hot water. There was just too much pressure to get us moved in before the end of the year. My roof mates have similar issues.

4.2
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Panama City Beach, FL, on May 17, 2022

It was a great experience. The delays were tough, but supply chain issues were not on [name removed]. Our construction manager was great as was our sales rep.

4.8
Verified Homeowner
Panama City Beach, FL, on May 15, 2022

Lack of communication Blaming everything on supply chain when it was mismanagement of supply chain Same question multiple answers

4.2
Verified Homeowner
Panama City Beach, FL, on May 08, 2022

What I liked: Wonderful / helpful staff - especially my builder [name removed] and [name removed] my designer; Group A and Group B options; Choice of models What I disliked: Stressful buying process (lottery, quick decisions); Misinformation provided (training issue?).

4.8
Verified Homeowner
Panama City Beach, FL, on Apr 29, 2022

The communication with updates from my construction superintendent, [name removed], was excellent.

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 20, 2022

My builder [name removed] was great with giving me updates & pics. The supply chain caused many issues & delays, but at no fault of the builder or [name removed].

4.9
Verified Homeowner
Panama City Beach, FL, on Apr 07, 2022

[name removed] is a great sales agent. Also [name removed] in the design center was great as well.

4.9
Verified Homeowner
Panama City Beach, FL, on Mar 31, 2022

Lack of communication from my building superintendent;!I closed on 2/8 and still have many items on my punch list that have not been completed. When I text my building superintendent I am basically ignored! I even gave him a key to my home to have work done while I am out of town. He broke my wall clock about a month ago and was going to reimburse me to replace it- still waiting. I hesitate to even report any of this because I am afraid the work will not be done as it should be. I liked my interaction with [name removed]- she was helpful and instrumental in getting me responses and communication from my builder.

3.9
Verified Homeowner
Panama City Beach, FL, on Mar 30, 2022

Disliked the timing to get into the house. Overall everything went smooth.

4.9
Verified Homeowner
Panama City Beach, FL, on Mar 28, 2022

A and B selection was confusing, difficult and felt rushed (although [name removed] was extremely helpful and knowledgeable). My original sales agent did not seem confident with the process, and my original builder did not catch some critical mistakes.

4.4
Verified Homeowner
Panama City Beach, FL, on Mar 27, 2022

Unfortunately they did not have a model home of our home to walk through so it was a little difficult to make some choices offered without a floor plan to walk through. It was sad that [name removed] did not have a handle on the quality of workers they chose to construct the homes and much of the work was sub standard and should have been noticed by the general contractors and called to the attention of the subs before they moved on to the next house and continued to make mistakes. This includes rough cement finishes, uneven cuts on wood trim outside and inside, bowed framing lumber that shows through on finished drywall, inconsistant texture coating throughout house, lots of missing items at close(lights, front door, ceiling fans, correct hardware. Our custom pool was built and still leaks two months later and the pool company has had terrible communication issues on getting things done and the contracting with them was very hit and miss. [name removed] tried to close two many homes too quickly and should not have delivered homes that were not more move in ready and they are paying the price now and are putting their employees in awkward positions of making lots of excuses and not being able to deliver in a timely manner while still building too fast with the same workers making the same mistakes.

4.1
Verified Homeowner
Panama City Beach, FL, on Mar 26, 2022

The personal attention of [name removed], our builder, was phenomenal. [name removed] [name removed] was always available and willing to provide assistance. The level of your tradesman is less than what I expected from [name removed].

4.8
Verified Homeowner
Panama City Beach, FL, on Mar 20, 2022

great enthusiastic personnel, easy to work with, great design center (although didn't have all the choices I wanted so had to do all after close in)

4.9
Verified Homeowner
Panama City Beach, FL, on Mar 02, 2022

[name removed] made everything seamless!

4.9
Verified Homeowner
Panama City Beach, FL, on Feb 26, 2022

That sales staff and construction supervisor consistently maintained contact with me during the purchase and construction phase of the hone. My questions and concerns were always answered promptly.

5.0
Verified Homeowner
Panama City Beach, FL, on Feb 26, 2022

Liked friendly, courteous, professional staff/employees/superintendents

4.8
Verified Homeowner
Panama City Beach, FL, on Feb 19, 2022

The quality of the work has suffered. My patio holds water. The builder is great but the workmanship is not adequate from the workers.

4.8
Verified Homeowner
Panama City Beach, FL, on Feb 19, 2022

My construction superintendent was great

4.3
Verified Homeowner
Panama City Beach, FL, on Feb 07, 2022

Highlights were [name removed] who helped with b options and [name removed] who was the best building supervisor. The pool was a disaster. Hoping Waterclear improves since they have added labor and supervision.

4.6
Verified Homeowner
Panama City Beach, FL, on Feb 03, 2022

[name removed] is a godsend.

4.1
Verified Homeowner
Panama City Beach, FL, on Feb 03, 2022

I was among those hurried into closing by the end of the year. My toilets were set in place but not leveled, my trim was not painted (not even the first coat), dryer was not hooked up, pocket doors need to be replaced and/or painted. I did not have hot water for a few days. Basically, there were a lot of little things that needed completing. My supervisor is working diligently to complete the projects, but it has been slow. I did not expect all to be perfect, but I did expect set toilets, working dryer, hot water. There was just too much pressure to get us moved in before the end of the year. My roof mates have similar issues.

4.2
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Panama City Beach, on May 14, 2022

So far, [name removed] has taken care of us very well. We are very pleased with him and the work he and his compatriots have done.

5.0
Verified Homeowner
Panama City Beach, on May 09, 2022

Warranty experience has been delightful working with [name removed]! Supply issues have been little bit of an issue However That's not [name removed]'s Fault! Good attitude have prevailed! Great Job!

5.0
Verified Homeowner
Panama City Beach, on May 04, 2022

[name removed] has been helping us resolve all of our issues. He is easy to work with and gets our concerns taken care of in a professional manner.

5.0
Verified Homeowner
Panama City Beach, on Apr 28, 2022

[name removed] has been on top of every issue we’ve had. Our whirlpool stove and refrigerator had problems he was wonderful at getting an appliance technician to fix both !

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet