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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, on Mar 20, 2025
I have had a hard time getting things completed on my home. Have had to reach out asking if my Minto rep is working with Minto.
Panama City Beach, on Mar 20, 2025
Very attentive personnel. Prompt in responding to questions etc.
Panama City Beach, FL, on Mar 20, 2025
Sales rep, [name removed] and builder , [name removed]
Panama City Beach, on Mar 18, 2025
I have a smell out in the drain that stinks. They cleaned it and it still smells.
Panama City Beach, on Mar 20, 2025
Preserve view offers views of dead trees and grass clippings left along the boundry. Perhaps some trees will come back to life as spring approaches. Golf cart paths could be a little smoother.
Panama City Beach, FL, on Mar 20, 2025
Not being able to choose my lot instead I was assigned one.
Panama City Beach, on Mar 13, 2025
All of our problems are dealt with promptly and to our satisfaction. This is especially true when working with [name removed] our mastercare rep. He is knowledgeable, personable and always quick to help us and keep us updated. He's great!
Panama City Beach, FL, on Mar 20, 2025
The entire process was smooth and efficient. Our builder -- [name removed] -- was outstanding!! He provided us with weekly written and photo updates from the initial pour through completion. We could not have asked for a better builder. The work done by the trades is exceptional. Our Mastercare [name removed] has been outstanding tracking and communicating punch list items thru completion. Overall: A 10 rating for Minto and all who were part of building our home.
Panama City Beach, on Mar 17, 2025
Getting HOA approval for everything you want to do to your home. I hated that everything seemed to be an upgrade on your home. They should give you the base price with a lot of upgrades included.
Panama City Beach, FL, on Mar 19, 2025
Working with [name removed] our Sales Representative and our Construction Manager [name removed] was a true pleasure in all respects. [name removed] facilitated the sale process and provided all information we requested on the community, the process and the schedule. He kept us informed along the journey with very timley communications and was always available to answer our questions and provide constructive input to the process. [name removed] is the absloute best Construction Manager we have ever worked with. We have built three custom homes over our lifetime and with that experience we consider [name removed] the absolute best construction manager we have ever worked with. [name removed] kept us fully informed throughout the construction period, made himself available for all questions and concern, encouraged our involvement in all the steps of the process and went above and beyond all expectations to assure we had a great experience in the build and a superior quality home both during the build and after the closing. [name removed] is exceedingly knowledgable, an excellent communicator and truley cares about his customers and is attentive to even the smallest details. He should be recognized at the highest level as a great representative of Minto Communities and your build process and as a benchmark example of how to work with your build customers. Overall a great experience.
Panama City Beach, on Mar 11, 2025
I was promised some repair issues, but then the "rules" changed on me.
Panama City Beach, FL, on Mar 18, 2025
The flow was good and communication was excellent. [name removed], our project engineer was excellent and made us feel like we could call him at any time for any reason. He went above and beyond. Dislikes, electric work was disappointing. Backstabbing of outlines, although code is a sign of short cuts and dangerous. (Lookup backstabbing of power outlet, you'll see for yourself.) I had a bad 240v dryer outlet, but [name removed] had Adams Electric come right over to troubleshoot and repair it. [name removed] is a credit to your employee pool!
Panama City Beach, on Mar 05, 2025
Disliked selections for Part an and b during build phase, lot selection, not given selection on exterior paint.
Panama City Beach, on Mar 13, 2025
Very helpful in the beginning but hard to get a hold of after the 6 month period.
Panama City Beach, FL, on Mar 17, 2025
We liked that the [name removed] in sales and [name removed] kept us informed of the progress all along, from being on the waiting list through the construction of our home. [name removed] was great with the group A options and [name removed] did a wonderful job guiding us through the group B choices. [name removed] and [name removed] were highly motivated to see to it everything was as it should be.
Panama City Beach, on Mar 04, 2025
I liked the prompt attention to my request. [name removed] is very thorough and helpful. Always very courteous and attentive. Kudos to [name removed].
Panama City Beach, FL, on Mar 16, 2025
The purchase and build experience was outstanding
Panama City Beach, on Mar 03, 2025
I love living in Paradise! It you can’t be happy here then that is your problem. Love the fitness center. Music everyday at the pool is so awesome.
Panama City Beach, on Mar 12, 2025
There is a low frequency vibration sound throughout my cottage and [name removed] won’t do what’s needed to isolate the sound and correct the issue. It may be related to the improper placement of my water meter that [name removed] also won’t correct.
Panama City Beach, FL, on Mar 14, 2025
We were assigned a great personal builder ([name removed]) who was so conscientious and responsive to all our questions. Very knowledgeable on every aspect of our home build. SO VERY HAPPY WITH [name removed]!! :)
Panama City Beach, on Mar 12, 2025
Window quality, toilets 1.5 gallon use more water because you have to flush 2 or 3 times
Panama City Beach, FL, on Mar 14, 2025
We liked that our builder [name removed] kept us informed of everything going on from start to finish. We found him to be very respectful and knowledgeable if he didn’t have an answer at the moment he found one without hesitation. We are very happy with our home and how it was built.
Panama City Beach, on Feb 28, 2025
The workmanship quality in the homes is good. Our builder ([name removed]) was thorough and very detail oriented. I believe he is the reason our Mastercare reps have had only a few call back tickets. The Mastercare representatives ([name removed] and [name removed]) are excellent. Great fitness facilities and programs. Cart paths are a plus in the community. More indoor storage is needed in the villas. The cabinets doors next to the hood vent should swing away from the range.
Panama City Beach, on Mar 11, 2025
The people. [name removed] in sales, [name removed] the builder and [name removed] in Homecare
Panama City Beach, FL, on Mar 14, 2025
[name removed] was fantastic to work with from the start of the process to closing, he worked very hard to find us the lot that would make our forever home (No easy task). [name removed] touch based with us every month to give us an update on where we stood in our search for our dream lot. Once that lot was found you could not ask for a better partner to work with to make the process of A's effortless. [name removed] in design was delight, working with us to choose the right B materials that complimented our taste. [name removed] our Builder was fantastic also, making sure we understood the build process then updating us with pictures and phone calls as the build progressed. As a detail person as I am Kevins eye for detail was impressive.
Panama City Beach, on Feb 28, 2025
Like- Sales professionals Dislikes-home different in various aspects than model without notice on base spec.
Panama City Beach, on Mar 11, 2025
Absolutely nothing so far. Don't anticipate having any major issues (but ya never know) and have complete faith & confidence in our Mastercare rep ([name removed]) that anything that may come up with be taken care of quickly & professionally.
Panama City Beach, FL, on Mar 14, 2025
[name removed] our [name removed] representative and [name removed] our builder were fantastic and amazing to work with.
Panama City Beach, on Feb 27, 2025
I like how [name removed] has taken care of the building process and made it seamlessly easy for me
Panama City Beach, on Mar 10, 2025
Dislike that we weren’t celebrated when we closed. Didn’t receive the storm shutters like they are giving the other residents. Like that someone did come to take pictures but we never saw them. Do not like that there is not a lot of diversity in the hiring of the latitude community.
Panama City Beach, FL, on Mar 13, 2025
Liked the courteous and kind responds of our interactions and calls
Panama City Beach, on Feb 20, 2025
Bar and chill. Food quality has gotten bad. Lack of quality work Staff. There are some that are great but need help. Hire more staff.
Panama City Beach, on Mar 08, 2025
Like and appreciate the availability of our Minto representative, [name removed].
Panama City Beach, FL, on Mar 13, 2025
The design center assistance and the builder's ([name removed]) continued updates during the building process.
Panama City Beach, on Feb 19, 2025
Our builder, [name removed], and our Superintendent, [name removed], have represented [name removed] in the most professional and responsive manner. We know any questions or concerns we have will be addressed very quickly. Plus, the environment around the neighborhood is aesthetically pleasing and gives a true sense of security. My only complaint is air circulation within the gym. I know HOA members run the facility, but two large industrial ceiling fans should be installed in future gymnasiums in the workout area. I have requested two large industrial ceiling fans be installed in the existing gym and got the response that they ‘would take it under consideration’. I’ve lived here a year and have seen no progress on that at all. That was a major oversight. The tiny fans on the wall by the treadmill type equipment are not sufficient airflow for those working out with weights. And portable floor fans provide too much direct air for some people. That leaves the patrons disputing over whether the fans should be off or on.
Panama City Beach, on Mar 08, 2025
We love the community, great people working in ALL areas of the sales center, very nice builder. We love all of our neighbors and the people this community has attracted. The whole concept is wonderful and we would not want to live anywhere else. Dislikes ~ The homes are way to close together, NO privacy in the back yards (bad design) I would rather have a fence or wall between pools. Also, section 5 has no green spaces. [name removed] [name removed] goes on and on and has no breaks. No green space or park. The lack of willingness to make any kind of changes to our home on decisions we made, all in one day, a year before the build. And my #1 dislike, the houses are not good looking. THEY ALL LOOK EXACTLY THE SAME and they are kind of ugly. Paint should all be in the same color wheel. Some are white, some light pastels, some bold pastels, some look faded and some are bold. And some are just gross. Like the green yellow color that we picked by mistake. They look like cheap houses and they are not cheap. Changing the look of the house between one bedroom window or two, does not change the look of the house. I would expect so much more from Minto in 2025 then what they are producing. And with all this land, the homes should be more then 5 feet apart.
Panama City Beach, FL, on Mar 12, 2025
Loved my sales agent when needed was always there for us ([name removed]). She is the best.
Panama City Beach, on Feb 19, 2025
Very easy to work with, completely satisfied.
Panama City Beach, on Mar 03, 2025
Beautiful homes, quality materials. Awesome builder, keeping me continually apprised of what was going on.
Panama City Beach, FL, on Mar 12, 2025
Back on 22 May 2024 I got an email from a [name removed] from MINTOS mentioning a veteran's discount of 2500 dollars. I thought wow this would be very nice of Mintos since Memorial Day was coming up. I had served in the USAF for 30 years and retired back in 2012. Anyways I sent my salesman [name removed] an email and asked him about it and he said that it was too late for me because I had already signed a contract back on the 28th of April 2024. He said that he wasn't eligible either (since he was a USAF veteran of 10 years), so I was not eligible for it. There was one big difference between [name removed] and I too, he had already closed on his house I had not, I only signed a contract. And now I see that [name removed] has offered 10K off for all new people who want to purchase a home. I felt very slighted by this. Especially since I have been diagnosed with service connected Parkinsons disease for my service in the gulf War and OEF and OIF. I mean what is 2500 dollars to Mintos when they are now giving 10K off to everyone.
Panama City Beach, on Feb 19, 2025
The amount of communication provided and the timely execution of work items for repair.
Panama City Beach, FL, on Mar 12, 2025
LIKED MOST MY SALS AGENT [name removed] AND MY CONSTRUCTION SUP CRISS
Panama City Beach, on Feb 18, 2025
Quick action from our Master are representative of an issue or a question arises.
Panama City Beach, on Mar 02, 2025
Nothing so far, delighted with services and resolving/completing issues found during 3 & 6 month inspections, [name removed] your representative is very responsive when communicating with him!
Panama City Beach, FL, on Mar 11, 2025
Everything was up front and just like it was promised to be.
Panama City Beach, on Feb 16, 2025
Flooring company has been an issue. Quality has been short of expectation and several repairs required. Early on they struggled to meet their commitments on scheduling. The flooring still has a few soft spots but we’ve decided to just live with it as is.
Panama City Beach, on Mar 01, 2025
The paving of [name removed] Dr. Was done in an extremely efficient manner with minimal disruption to residents. My MasterCare [name removed] [name removed] is prompt, communicative and competent. The HOA weekly newsletters are very thorough and greatly appreciated! We are loving our living experience at LMWS!
Panama City Beach, FL, on Mar 08, 2025
Liked a fairly structured closing No dislikes at this time
Panama City Beach, on Feb 14, 2025
Service from Mastercare after we moved into our home has not been the greatest.
Panama City Beach, on Feb 28, 2025
The fact that trash is not being picked up in the community and the HOA run by [name removed] approved a patio on an end unit that is a total eyesore.
Panama City Beach, FL, on Mar 07, 2025
The Representatives and employees were all exemplary. Really terrific to work with! Two individuals that must be singled out in particular. Our Sales Representative [name removed]. Rock [name removed]! We felt confident throughout the process. [name removed] answered all of our questions, resolved each of our concerns and provided us with confidence throughout the process of selection. People buy from people. Not because of price or sales presentations. We bought our forever home here in LMWS and [name removed] made us comfortable every step of the way. We could not have asked for a better experience or a finer person to walk thru the process with. Thank You [name removed]! Our builder is [name removed]. During our initial meeting with our builder, [name removed] set the bar high. He said "I build good homes." At that time, [name removed] may not have known that we are a family of home builders and that for 38 years I have owned home improvement companies though out Ohio and am a general contractor. Ohh boy did [name removed] have a high threshold of expectations as our builder. And, son of a gun, he succeeded! We were not always easy on our builder. That never distracted [name removed] from completing the task. I told [name removed], communication is key with us. And to this day, (a month after closing) [name removed] stays in contact to make certain that nothing was missed and that our satisfaction is his own goal. [name removed] and [name removed]. It was our pleasure working with you And our commitment is lifelong friendship! [name removed]+[name removed]. [name removed] [name removed] [name removed] [name removed] PCB Fl 32413
Panama City Beach, on Feb 14, 2025
The atmosphere of the [name removed] community is what we like the most.
Panama City Beach, on Feb 24, 2025
[name removed] is an excellent Mastercare agent!
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, FL, on Mar 20, 2025
Sales rep, [name removed] and builder , [name removed]
Panama City Beach, FL, on Mar 20, 2025
Not being able to choose my lot instead I was assigned one.
Panama City Beach, FL, on Mar 20, 2025
The entire process was smooth and efficient. Our builder -- [name removed] -- was outstanding!! He provided us with weekly written and photo updates from the initial pour through completion. We could not have asked for a better builder. The work done by the trades is exceptional. Our Mastercare [name removed] has been outstanding tracking and communicating punch list items thru completion. Overall: A 10 rating for Minto and all who were part of building our home.
Panama City Beach, FL, on Mar 19, 2025
Working with [name removed] our Sales Representative and our Construction Manager [name removed] was a true pleasure in all respects. [name removed] facilitated the sale process and provided all information we requested on the community, the process and the schedule. He kept us informed along the journey with very timley communications and was always available to answer our questions and provide constructive input to the process. [name removed] is the absloute best Construction Manager we have ever worked with. We have built three custom homes over our lifetime and with that experience we consider [name removed] the absolute best construction manager we have ever worked with. [name removed] kept us fully informed throughout the construction period, made himself available for all questions and concern, encouraged our involvement in all the steps of the process and went above and beyond all expectations to assure we had a great experience in the build and a superior quality home both during the build and after the closing. [name removed] is exceedingly knowledgable, an excellent communicator and truley cares about his customers and is attentive to even the smallest details. He should be recognized at the highest level as a great representative of Minto Communities and your build process and as a benchmark example of how to work with your build customers. Overall a great experience.
Panama City Beach, FL, on Mar 18, 2025
The flow was good and communication was excellent. [name removed], our project engineer was excellent and made us feel like we could call him at any time for any reason. He went above and beyond. Dislikes, electric work was disappointing. Backstabbing of outlines, although code is a sign of short cuts and dangerous. (Lookup backstabbing of power outlet, you'll see for yourself.) I had a bad 240v dryer outlet, but [name removed] had Adams Electric come right over to troubleshoot and repair it. [name removed] is a credit to your employee pool!
Panama City Beach, FL, on Mar 17, 2025
We liked that the [name removed] in sales and [name removed] kept us informed of the progress all along, from being on the waiting list through the construction of our home. [name removed] was great with the group A options and [name removed] did a wonderful job guiding us through the group B choices. [name removed] and [name removed] were highly motivated to see to it everything was as it should be.
Panama City Beach, FL, on Mar 16, 2025
The purchase and build experience was outstanding
Panama City Beach, FL, on Mar 14, 2025
We were assigned a great personal builder ([name removed]) who was so conscientious and responsive to all our questions. Very knowledgeable on every aspect of our home build. SO VERY HAPPY WITH [name removed]!! :)
Panama City Beach, FL, on Mar 14, 2025
We liked that our builder [name removed] kept us informed of everything going on from start to finish. We found him to be very respectful and knowledgeable if he didn’t have an answer at the moment he found one without hesitation. We are very happy with our home and how it was built.
Panama City Beach, FL, on Mar 14, 2025
[name removed] was fantastic to work with from the start of the process to closing, he worked very hard to find us the lot that would make our forever home (No easy task). [name removed] touch based with us every month to give us an update on where we stood in our search for our dream lot. Once that lot was found you could not ask for a better partner to work with to make the process of A's effortless. [name removed] in design was delight, working with us to choose the right B materials that complimented our taste. [name removed] our Builder was fantastic also, making sure we understood the build process then updating us with pictures and phone calls as the build progressed. As a detail person as I am Kevins eye for detail was impressive.
Panama City Beach, FL, on Mar 14, 2025
[name removed] our [name removed] representative and [name removed] our builder were fantastic and amazing to work with.
Panama City Beach, FL, on Mar 13, 2025
Liked the courteous and kind responds of our interactions and calls
Panama City Beach, FL, on Mar 13, 2025
The design center assistance and the builder's ([name removed]) continued updates during the building process.
Panama City Beach, FL, on Mar 12, 2025
Loved my sales agent when needed was always there for us ([name removed]). She is the best.
Panama City Beach, FL, on Mar 12, 2025
Back on 22 May 2024 I got an email from a [name removed] from MINTOS mentioning a veteran's discount of 2500 dollars. I thought wow this would be very nice of Mintos since Memorial Day was coming up. I had served in the USAF for 30 years and retired back in 2012. Anyways I sent my salesman [name removed] an email and asked him about it and he said that it was too late for me because I had already signed a contract back on the 28th of April 2024. He said that he wasn't eligible either (since he was a USAF veteran of 10 years), so I was not eligible for it. There was one big difference between [name removed] and I too, he had already closed on his house I had not, I only signed a contract. And now I see that [name removed] has offered 10K off for all new people who want to purchase a home. I felt very slighted by this. Especially since I have been diagnosed with service connected Parkinsons disease for my service in the gulf War and OEF and OIF. I mean what is 2500 dollars to Mintos when they are now giving 10K off to everyone.
Panama City Beach, FL, on Mar 12, 2025
LIKED MOST MY SALS AGENT [name removed] AND MY CONSTRUCTION SUP CRISS
Panama City Beach, FL, on Mar 11, 2025
Everything was up front and just like it was promised to be.
Panama City Beach, FL, on Mar 08, 2025
Liked a fairly structured closing No dislikes at this time
Panama City Beach, FL, on Mar 07, 2025
The Representatives and employees were all exemplary. Really terrific to work with! Two individuals that must be singled out in particular. Our Sales Representative [name removed]. Rock [name removed]! We felt confident throughout the process. [name removed] answered all of our questions, resolved each of our concerns and provided us with confidence throughout the process of selection. People buy from people. Not because of price or sales presentations. We bought our forever home here in LMWS and [name removed] made us comfortable every step of the way. We could not have asked for a better experience or a finer person to walk thru the process with. Thank You [name removed]! Our builder is [name removed]. During our initial meeting with our builder, [name removed] set the bar high. He said "I build good homes." At that time, [name removed] may not have known that we are a family of home builders and that for 38 years I have owned home improvement companies though out Ohio and am a general contractor. Ohh boy did [name removed] have a high threshold of expectations as our builder. And, son of a gun, he succeeded! We were not always easy on our builder. That never distracted [name removed] from completing the task. I told [name removed], communication is key with us. And to this day, (a month after closing) [name removed] stays in contact to make certain that nothing was missed and that our satisfaction is his own goal. [name removed] and [name removed]. It was our pleasure working with you And our commitment is lifelong friendship! [name removed]+[name removed]. [name removed] [name removed] [name removed] [name removed] PCB Fl 32413
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, on Mar 20, 2025
Very attentive personnel. Prompt in responding to questions etc.
Panama City Beach, on Mar 20, 2025
Preserve view offers views of dead trees and grass clippings left along the boundry. Perhaps some trees will come back to life as spring approaches. Golf cart paths could be a little smoother.
Panama City Beach, on Mar 17, 2025
Getting HOA approval for everything you want to do to your home. I hated that everything seemed to be an upgrade on your home. They should give you the base price with a lot of upgrades included.
Panama City Beach, on Mar 13, 2025
Very helpful in the beginning but hard to get a hold of after the 6 month period.
Panama City Beach, on Mar 12, 2025
There is a low frequency vibration sound throughout my cottage and [name removed] won’t do what’s needed to isolate the sound and correct the issue. It may be related to the improper placement of my water meter that [name removed] also won’t correct.
Panama City Beach, on Mar 12, 2025
Window quality, toilets 1.5 gallon use more water because you have to flush 2 or 3 times
Panama City Beach, on Mar 11, 2025
The people. [name removed] in sales, [name removed] the builder and [name removed] in Homecare
Panama City Beach, on Mar 11, 2025
Absolutely nothing so far. Don't anticipate having any major issues (but ya never know) and have complete faith & confidence in our Mastercare rep ([name removed]) that anything that may come up with be taken care of quickly & professionally.
Panama City Beach, on Mar 10, 2025
Dislike that we weren’t celebrated when we closed. Didn’t receive the storm shutters like they are giving the other residents. Like that someone did come to take pictures but we never saw them. Do not like that there is not a lot of diversity in the hiring of the latitude community.
Panama City Beach, on Mar 08, 2025
Like and appreciate the availability of our Minto representative, [name removed].
Panama City Beach, on Mar 08, 2025
We love the community, great people working in ALL areas of the sales center, very nice builder. We love all of our neighbors and the people this community has attracted. The whole concept is wonderful and we would not want to live anywhere else. Dislikes ~ The homes are way to close together, NO privacy in the back yards (bad design) I would rather have a fence or wall between pools. Also, section 5 has no green spaces. [name removed] [name removed] goes on and on and has no breaks. No green space or park. The lack of willingness to make any kind of changes to our home on decisions we made, all in one day, a year before the build. And my #1 dislike, the houses are not good looking. THEY ALL LOOK EXACTLY THE SAME and they are kind of ugly. Paint should all be in the same color wheel. Some are white, some light pastels, some bold pastels, some look faded and some are bold. And some are just gross. Like the green yellow color that we picked by mistake. They look like cheap houses and they are not cheap. Changing the look of the house between one bedroom window or two, does not change the look of the house. I would expect so much more from Minto in 2025 then what they are producing. And with all this land, the homes should be more then 5 feet apart.
Panama City Beach, on Mar 03, 2025
Beautiful homes, quality materials. Awesome builder, keeping me continually apprised of what was going on.
Panama City Beach, on Mar 02, 2025
Nothing so far, delighted with services and resolving/completing issues found during 3 & 6 month inspections, [name removed] your representative is very responsive when communicating with him!
Panama City Beach, on Mar 01, 2025
The paving of [name removed] Dr. Was done in an extremely efficient manner with minimal disruption to residents. My MasterCare [name removed] [name removed] is prompt, communicative and competent. The HOA weekly newsletters are very thorough and greatly appreciated! We are loving our living experience at LMWS!
Panama City Beach, on Feb 28, 2025
The fact that trash is not being picked up in the community and the HOA run by [name removed] approved a patio on an end unit that is a total eyesore.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, on Mar 20, 2025
I have had a hard time getting things completed on my home. Have had to reach out asking if my Minto rep is working with Minto.
Panama City Beach, on Mar 18, 2025
I have a smell out in the drain that stinks. They cleaned it and it still smells.
Panama City Beach, on Mar 13, 2025
All of our problems are dealt with promptly and to our satisfaction. This is especially true when working with [name removed] our mastercare rep. He is knowledgeable, personable and always quick to help us and keep us updated. He's great!
Panama City Beach, on Mar 11, 2025
I was promised some repair issues, but then the "rules" changed on me.
Panama City Beach, on Mar 05, 2025
Disliked selections for Part an and b during build phase, lot selection, not given selection on exterior paint.
Panama City Beach, on Mar 04, 2025
I liked the prompt attention to my request. [name removed] is very thorough and helpful. Always very courteous and attentive. Kudos to [name removed].
Panama City Beach, on Mar 03, 2025
I love living in Paradise! It you can’t be happy here then that is your problem. Love the fitness center. Music everyday at the pool is so awesome.
Panama City Beach, on Feb 28, 2025
The workmanship quality in the homes is good. Our builder ([name removed]) was thorough and very detail oriented. I believe he is the reason our Mastercare reps have had only a few call back tickets. The Mastercare representatives ([name removed] and [name removed]) are excellent. Great fitness facilities and programs. Cart paths are a plus in the community. More indoor storage is needed in the villas. The cabinets doors next to the hood vent should swing away from the range.
Panama City Beach, on Feb 28, 2025
Like- Sales professionals Dislikes-home different in various aspects than model without notice on base spec.
Panama City Beach, on Feb 27, 2025
I like how [name removed] has taken care of the building process and made it seamlessly easy for me
Panama City Beach, on Feb 20, 2025
Bar and chill. Food quality has gotten bad. Lack of quality work Staff. There are some that are great but need help. Hire more staff.
Panama City Beach, on Feb 19, 2025
Our builder, [name removed], and our Superintendent, [name removed], have represented [name removed] in the most professional and responsive manner. We know any questions or concerns we have will be addressed very quickly. Plus, the environment around the neighborhood is aesthetically pleasing and gives a true sense of security. My only complaint is air circulation within the gym. I know HOA members run the facility, but two large industrial ceiling fans should be installed in future gymnasiums in the workout area. I have requested two large industrial ceiling fans be installed in the existing gym and got the response that they ‘would take it under consideration’. I’ve lived here a year and have seen no progress on that at all. That was a major oversight. The tiny fans on the wall by the treadmill type equipment are not sufficient airflow for those working out with weights. And portable floor fans provide too much direct air for some people. That leaves the patrons disputing over whether the fans should be off or on.
Panama City Beach, on Feb 19, 2025
Very easy to work with, completely satisfied.
Panama City Beach, on Feb 19, 2025
The amount of communication provided and the timely execution of work items for repair.
Panama City Beach, on Feb 18, 2025
Quick action from our Master are representative of an issue or a question arises.
Panama City Beach, on Feb 16, 2025
Flooring company has been an issue. Quality has been short of expectation and several repairs required. Early on they struggled to meet their commitments on scheduling. The flooring still has a few soft spots but we’ve decided to just live with it as is.
Panama City Beach, on Feb 14, 2025
Service from Mastercare after we moved into our home has not been the greatest.