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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, on Feb 20, 2025
Bar and chill. Food quality has gotten bad. Lack of quality work Staff. There are some that are great but need help. Hire more staff.
Panama City Beach, FL, on Feb 20, 2025
Our sales person, [name removed] was great to work with. [name removed], our builder was amazing. He sent us updates along with pictures every Friday documenting progress on our home. He was always reachable for any questions that we had.
Panama City Beach, on Feb 19, 2025
Very easy to work with, completely satisfied.
Panama City Beach, on Feb 19, 2025
We were disappointed with the timeline to get into our new community, but, now that we are in and settled, we agree that it was worth the wait!
Panama City Beach, FL, on Feb 20, 2025
Everyone we worked with was great and communicative, from [name removed] in sales, [name removed] our builder, through [name removed] who handled our closing. A special call-out to [name removed] who met us in the house in a snow storm to give us the keys.
Panama City Beach, on Feb 18, 2025
Everyone has been pleasant and easy to work with.
Panama City Beach, on Feb 19, 2025
The amount of communication provided and the timely execution of work items for repair.
Panama City Beach, FL, on Feb 20, 2025
The process is very efficient and communication was great through the entire process, from contract to move-in.
Panama City Beach, on Feb 17, 2025
We have thoroughly enjoyed our experiences with [name removed] (Salesman), [name removed] (Design Coordinator), [name removed] (Building Superintendent) and [name removed] (Mastercare [name removed]). They are very professional people and easy to deal with. We are 100% happy with our new home.
Panama City Beach, on Feb 18, 2025
Quick action from our Master are representative of an issue or a question arises.
Panama City Beach, FL, on Feb 20, 2025
Everything ! [name removed] was amazing. Our sales person [name removed] was amazing!
Panama City Beach, on Feb 16, 2025
Flooring company has been an issue. Quality has been short of expectation and several repairs required. Early on they struggled to meet their commitments on scheduling. The flooring still has a few soft spots but we’ve decided to just live with it as is.
Panama City Beach, on Feb 17, 2025
We are so pleased with the quality of our builder. [name removed] made all the difference for us, i can still reach out to him if I have questions.
Panama City Beach, FL, on Feb 17, 2025
We feel you have a very good system in place to build a house. Unfortunately, for us, we have three different builders during the process, which made it a little tougher.
Panama City Beach, on Feb 14, 2025
Service from Mastercare after we moved into our home has not been the greatest.
Panama City Beach, on Feb 15, 2025
LOVE OUR BUILDER! Then handed over to Mastercare. Seems like all the MC reps need training after speaking with other residents.
Panama City Beach, FL, on Feb 17, 2025
The wait period. But once started, it went very quickly.
Panama City Beach, on Feb 14, 2025
The atmosphere of the [name removed] community is what we like the most.
Panama City Beach, on Feb 14, 2025
[name removed] was. Excellent he was helpful, knowledge and always answer questions and resolved any issues I had I feel fortunate to have as my master care superintendent. [name removed] slevin
Panama City Beach, FL, on Feb 17, 2025
We love our sales rep, [name removed]. She is so helpful and always there for us. She answered every question and always gave us peace of mind. We also really love our builder [name removed]. He is such a good guy and an awesome, knowledgeable builder. He made us feel valued and listened to. I can’t imagine having a better experience with a builder than we did with [name removed].
Panama City Beach, on Feb 12, 2025
I have not had an important issue resolved. Many have tried to explain to [name removed] the issue with my front door. Due to the location of my house, the door swing and mount of light, my front door is extremely dangerous. The force of the swing of the door with the slightest wind has put multiple gashes in my door. This is minor but the door has been repaired multiple times before I lives in and then sat with a huge gash right in the middle of it from the time I closed in August until December before it was replaced and then 2 weeks later before it was painted. This is the minor issue, the major issue is that someone is going to get hurt because when you go to open it, without your knowledge the wind grabs it as soon as you open the door and it yanks you out of the front entrance. Either I or a guest of mine is going to get hurt. The only resolution to mitigate future damage to door or someone getting hurt when they go face first to the concrete patio is to put a screen around my small patio to virtually stop the wind. My house is possibly the only one with this issue die to the location with no buildings for wind resistance and door swing design. I have reached out to my master care rep, he is now gone, my builder who is out due to injury and now my sales rep who has tried his best to get some resolution. This issue has been going on since August. I was then told these door stops would last the two years of my home warranty. Wrong answer!!! I don’t want a fix that is temporary until warranty is over and this does not stop the door from yanking slow out of the house face first. A big medical bill is a lot higher than a small screen enclosure. Just trying to mitigate [name removed]’s responsibility and get this resolved.
Panama City Beach, on Feb 13, 2025
The quality of the work and the customer service!
Panama City Beach, FL, on Feb 16, 2025
We loved that our builder ([name removed]) was in contact with us every step of the way. Great communication was there throughout the process.
Panama City Beach, on Feb 08, 2025
The homes need to be more semi-custom for the price paid.
Panama City Beach, on Feb 11, 2025
Overall, our experience with [name removed] from first visit being greeted at Sales Center, to our sales rep, [name removed], to our design rep, [name removed], to our builder, [name removed], to all Closing staff and team, and to our Mastercare rep, [name removed] has been a very good experience. I very much appreciated [name removed] senior leadership stepping in when necessary to make things right and making process improvements going forward. I have learned some additional items during the Mastercare process since closing through today, which I would like to provide [name removed] senior leadership with some constructive feedback for their review and attention. Not sure if this is an issue with other Cabana Bay model floor plans, but there seems to be an electrical design blueprint flaw that occurs for our specific floor plan, which is the Cabana Bay A, [name removed], Elev: A, Swing: R. First instance occurs with the Master Bathroom specific to the Vanity Sink Outlets. When we selected our Group A options, we added an extra outlet ELE100 in the master bathroom between the two sinks and then in our Group B options, we upgraded our faucet sink fixtures to BPLB075 and expected to have the two outlets at each side of the sinks and one in the middle. The Group B selected option changed from the included 4" plumbing fixtures to an 8" plumbing fixtures, when this 8" fixture option is selected, and the electrical design blueprint did not change which caused the electrical outlet on the left side of left sink to be directly in front with the left faucet handle rendering it unusable to plug anything into it and potential hazard. In my personal opinion, this is something that should be addressed under Mastercare to be remediated and for future builds either build in process steps to edit electrical design plan if any 8" plumbing fixtures are selected during Group B options or remove all 8" plumbing as selectable options for the Master Bathroom in the Cabana Bay model plan. Second instance occurs in Master Bedroom area related to Master Bedroom His/Hers Closet Doors. This could be remediated a couple of different ways, one being electrical. The bi-fold closet doors in master bedroom should open away from the electrical light switch to operates the light inside the closet. At first, we thought just one side was not installed properly and requested to switch directions, but then found out that both closet doors needed to be flipped to meet the blueprint design plan which still resulted in one of the closet doors opening towards the light switch and not away from it which results in someone not being able to turn on and off the lights without going around the bi-fold doors when opened. Yes, this item is minor in comparison to the first instance above, but it is worth noting that this is not how other Cabana Bay models were shown in online walkthrough videos which showed the electrical outlets as per current design plan but both doors opened away from light switch which is now different in new plan. If changing closet door direction now in new design plan should reconsider where the electrical light switches are located for the master closets or go back to original design plan for master closet door direction. Definitely happy to discuss in more details for any clarifications needed to help make improvements for the future.
Panama City Beach, FL, on Feb 15, 2025
I had a great builder [name removed] and he was on top of everything and built us a wonderful home. So pleased with the whole company and the great service
Panama City Beach, on Feb 06, 2025
This is our second home with [name removed]. We totally are in with the [name removed] lifestyle, [name removed] has changed since our 1st home in LMDB, I believe that we were told that LMWS has been "value engineered and designed". That is ture in my opinion.
Panama City Beach, on Feb 10, 2025
Still waiting for the promised grocery store out front
Panama City Beach, FL, on Feb 15, 2025
Our builder rep, [name removed], has been fantastic throughout the process
Panama City Beach, on Feb 06, 2025
below average selection of options for upgrades, extremely expensive for substandard materials
Panama City Beach, on Feb 10, 2025
The people! our sales rep. [name removed], and our builder [name removed] and [name removed] are amazing!!!
Panama City Beach, FL, on Feb 14, 2025
I appreciated the updated pictures of the progress of build from the builder
Panama City Beach, on Feb 05, 2025
our mastercare agent (john carrington) responses quickly to our needs and works diligently to solve any issues.
Panama City Beach, on Feb 07, 2025
We feel very blessed to have [name removed] as our Master care. She is always very professional and right on top of any concerns we have. She is an Asset to Minto Communities.
Panama City Beach, FL, on Feb 13, 2025
Loved everything about this buying process and Minto.
Panama City Beach, on Feb 05, 2025
We wanted to install a bidet in our bathrooms, however there are no electrical outlets in the bathrooms and if we try to install one, then warranty is voided as soon as we break the tape to the water line. Also the water lines are specific to minto's so installation may crimp the line. We need a little longer water line.
Panama City Beach, FL, on Feb 12, 2025
The closing process was remarkably smooth, efficient, and well thought out to make it quick. The contract process was easy as well as I didn’t have a realtor. I had a very unique problem but it was handled quickly and easily.
Panama City Beach, on Feb 05, 2025
[name removed] our Mastercare rep was top notch! Anytime I called to discuss issues he literally would immediately text and set an appt.
Panama City Beach, on Feb 05, 2025
Responsive, competent, and caring representatives who are accessible and accommodating of our requests. Scheduling, communication and coordination with the appliance service vendor has been a vexing one-off mitigated by our MasterCare assignee.
Panama City Beach, FL, on Feb 12, 2025
Our builder [name removed] was really good. He kept us informed with weekly pictures and would answer any questions we had.
Panama City Beach, on Feb 04, 2025
Any problems have been addressed quickly and to our satisfaction.
Panama City Beach, FL, on Feb 10, 2025
The entire process was the best I've been exposed to. The constant communication and the quality inspections made the journey exciting and transparent
Panama City Beach, on Jan 28, 2025
Communication could be improved during the waiting list period.
Panama City Beach, on Feb 02, 2025
Our sales agent, designer, and build supervisor have all been excellent! The only negative we have experienced is our interaction with our Mastercare representative. Lack of communication and follow-up have been an issue.
Panama City Beach, FL, on Feb 09, 2025
Very professional and both [name removed] and [name removed] kept in contact with us and gave us great updates from the start to the finish of our beautiful home. We are very excited and pleased.
Panama City Beach, on Jan 25, 2025
Did have a few issues with my home and [name removed] has previously & currently working with me to get those issues resolved, they really do want you to be 100% satisfied with your purchase & have been meticulous in that process. Also, my advisor, superintendent from [name removed] has been wonderful. I'm not just yet a full time resident but [name removed] has worked with me to get my issues resolved on my visits, can't be happier! I have a beautiful home, [name removed] made & continues to make the whole process enjoyable and easy, thank you!
Panama City Beach, on Jan 30, 2025
We have enjoyed our first six months living a LMWS. Everyone has been very responsive and professional. Our architecture request and our warranty needs have been responded to in a timely manner.
Panama City Beach, FL, on Feb 08, 2025
It was a very smooth process. Friends that have built a home cannot believe how smooth it was.
Panama City Beach, on Jan 24, 2025
My builder [name removed] and Mastercard rep [name removed] are great.
Panama City Beach, on Jan 30, 2025
Everyone is so friendly and the sales center goes out of its way to help. I do feel the HOA pushes a lot of there responsibility on sales and Mastercard giving us a runaround more than a couple of times. The sales center and Mastercard step up and really helped us. If HOA. is not part of this evaluation then change my reply regarding being helpful to a 10. Thank you
Panama City Beach, FL, on Feb 08, 2025
[name removed] design consultant in [name removed] location.
Panama City Beach, on Jan 24, 2025
I'm sure you will do NOTHING about my experience- but I'll give it a try. I bought a lot on the preserve. You destroyed the preserve, and now my view is a busy road, filled with vendor trucks. Shame on you
Panama City Beach, FL, on Feb 08, 2025
Everyone we met on the [name removed] staff was willing to go above and beyond to make sure that we were happy. They were proactive and always asked what more they could do.
Panama City Beach, on Jan 22, 2025
Wonderful neighbors, plenty to do, near the beach and a dog park since we have two pups. All repairs done with ease and fast.
Panama City Beach, on Jan 24, 2025
Need MasterCare to fix the issues we have listed last year. Original submission along with nee submissions were added today since the original submission is not getting attention. Also, after submitting the service requests, no email was sent to me acknowledging the submissions. Please help. Thank you
Panama City Beach, FL, on Feb 01, 2025
My experience is different from most because we bought a home that was already under construction. If I had been building from scratch, I would have put overall different quality in my home. We were, however, happy to be able to purchase something sooner than we thought.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, FL, on Feb 20, 2025
Our sales person, [name removed] was great to work with. [name removed], our builder was amazing. He sent us updates along with pictures every Friday documenting progress on our home. He was always reachable for any questions that we had.
Panama City Beach, FL, on Feb 20, 2025
Everyone we worked with was great and communicative, from [name removed] in sales, [name removed] our builder, through [name removed] who handled our closing. A special call-out to [name removed] who met us in the house in a snow storm to give us the keys.
Panama City Beach, FL, on Feb 20, 2025
The process is very efficient and communication was great through the entire process, from contract to move-in.
Panama City Beach, FL, on Feb 20, 2025
Everything ! [name removed] was amazing. Our sales person [name removed] was amazing!
Panama City Beach, FL, on Feb 17, 2025
We feel you have a very good system in place to build a house. Unfortunately, for us, we have three different builders during the process, which made it a little tougher.
Panama City Beach, FL, on Feb 17, 2025
The wait period. But once started, it went very quickly.
Panama City Beach, FL, on Feb 17, 2025
We love our sales rep, [name removed]. She is so helpful and always there for us. She answered every question and always gave us peace of mind. We also really love our builder [name removed]. He is such a good guy and an awesome, knowledgeable builder. He made us feel valued and listened to. I can’t imagine having a better experience with a builder than we did with [name removed].
Panama City Beach, FL, on Feb 16, 2025
We loved that our builder ([name removed]) was in contact with us every step of the way. Great communication was there throughout the process.
Panama City Beach, FL, on Feb 15, 2025
I had a great builder [name removed] and he was on top of everything and built us a wonderful home. So pleased with the whole company and the great service
Panama City Beach, FL, on Feb 15, 2025
Our builder rep, [name removed], has been fantastic throughout the process
Panama City Beach, FL, on Feb 14, 2025
I appreciated the updated pictures of the progress of build from the builder
Panama City Beach, FL, on Feb 13, 2025
Loved everything about this buying process and Minto.
Panama City Beach, FL, on Feb 12, 2025
The closing process was remarkably smooth, efficient, and well thought out to make it quick. The contract process was easy as well as I didn’t have a realtor. I had a very unique problem but it was handled quickly and easily.
Panama City Beach, FL, on Feb 12, 2025
Our builder [name removed] was really good. He kept us informed with weekly pictures and would answer any questions we had.
Panama City Beach, FL, on Feb 10, 2025
The entire process was the best I've been exposed to. The constant communication and the quality inspections made the journey exciting and transparent
Panama City Beach, FL, on Feb 09, 2025
Very professional and both [name removed] and [name removed] kept in contact with us and gave us great updates from the start to the finish of our beautiful home. We are very excited and pleased.
Panama City Beach, FL, on Feb 08, 2025
It was a very smooth process. Friends that have built a home cannot believe how smooth it was.
Panama City Beach, FL, on Feb 08, 2025
[name removed] design consultant in [name removed] location.
Panama City Beach, FL, on Feb 08, 2025
Everyone we met on the [name removed] staff was willing to go above and beyond to make sure that we were happy. They were proactive and always asked what more they could do.
Panama City Beach, FL, on Feb 01, 2025
My experience is different from most because we bought a home that was already under construction. If I had been building from scratch, I would have put overall different quality in my home. We were, however, happy to be able to purchase something sooner than we thought.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, on Feb 19, 2025
We were disappointed with the timeline to get into our new community, but, now that we are in and settled, we agree that it was worth the wait!
Panama City Beach, on Feb 18, 2025
Everyone has been pleasant and easy to work with.
Panama City Beach, on Feb 17, 2025
We have thoroughly enjoyed our experiences with [name removed] (Salesman), [name removed] (Design Coordinator), [name removed] (Building Superintendent) and [name removed] (Mastercare [name removed]). They are very professional people and easy to deal with. We are 100% happy with our new home.
Panama City Beach, on Feb 17, 2025
We are so pleased with the quality of our builder. [name removed] made all the difference for us, i can still reach out to him if I have questions.
Panama City Beach, on Feb 15, 2025
LOVE OUR BUILDER! Then handed over to Mastercare. Seems like all the MC reps need training after speaking with other residents.
Panama City Beach, on Feb 14, 2025
[name removed] was. Excellent he was helpful, knowledge and always answer questions and resolved any issues I had I feel fortunate to have as my master care superintendent. [name removed] slevin
Panama City Beach, on Feb 12, 2025
I have not had an important issue resolved. Many have tried to explain to [name removed] the issue with my front door. Due to the location of my house, the door swing and mount of light, my front door is extremely dangerous. The force of the swing of the door with the slightest wind has put multiple gashes in my door. This is minor but the door has been repaired multiple times before I lives in and then sat with a huge gash right in the middle of it from the time I closed in August until December before it was replaced and then 2 weeks later before it was painted. This is the minor issue, the major issue is that someone is going to get hurt because when you go to open it, without your knowledge the wind grabs it as soon as you open the door and it yanks you out of the front entrance. Either I or a guest of mine is going to get hurt. The only resolution to mitigate future damage to door or someone getting hurt when they go face first to the concrete patio is to put a screen around my small patio to virtually stop the wind. My house is possibly the only one with this issue die to the location with no buildings for wind resistance and door swing design. I have reached out to my master care rep, he is now gone, my builder who is out due to injury and now my sales rep who has tried his best to get some resolution. This issue has been going on since August. I was then told these door stops would last the two years of my home warranty. Wrong answer!!! I don’t want a fix that is temporary until warranty is over and this does not stop the door from yanking slow out of the house face first. A big medical bill is a lot higher than a small screen enclosure. Just trying to mitigate [name removed]’s responsibility and get this resolved.
Panama City Beach, on Feb 11, 2025
Overall, our experience with [name removed] from first visit being greeted at Sales Center, to our sales rep, [name removed], to our design rep, [name removed], to our builder, [name removed], to all Closing staff and team, and to our Mastercare rep, [name removed] has been a very good experience. I very much appreciated [name removed] senior leadership stepping in when necessary to make things right and making process improvements going forward. I have learned some additional items during the Mastercare process since closing through today, which I would like to provide [name removed] senior leadership with some constructive feedback for their review and attention. Not sure if this is an issue with other Cabana Bay model floor plans, but there seems to be an electrical design blueprint flaw that occurs for our specific floor plan, which is the Cabana Bay A, [name removed], Elev: A, Swing: R. First instance occurs with the Master Bathroom specific to the Vanity Sink Outlets. When we selected our Group A options, we added an extra outlet ELE100 in the master bathroom between the two sinks and then in our Group B options, we upgraded our faucet sink fixtures to BPLB075 and expected to have the two outlets at each side of the sinks and one in the middle. The Group B selected option changed from the included 4" plumbing fixtures to an 8" plumbing fixtures, when this 8" fixture option is selected, and the electrical design blueprint did not change which caused the electrical outlet on the left side of left sink to be directly in front with the left faucet handle rendering it unusable to plug anything into it and potential hazard. In my personal opinion, this is something that should be addressed under Mastercare to be remediated and for future builds either build in process steps to edit electrical design plan if any 8" plumbing fixtures are selected during Group B options or remove all 8" plumbing as selectable options for the Master Bathroom in the Cabana Bay model plan. Second instance occurs in Master Bedroom area related to Master Bedroom His/Hers Closet Doors. This could be remediated a couple of different ways, one being electrical. The bi-fold closet doors in master bedroom should open away from the electrical light switch to operates the light inside the closet. At first, we thought just one side was not installed properly and requested to switch directions, but then found out that both closet doors needed to be flipped to meet the blueprint design plan which still resulted in one of the closet doors opening towards the light switch and not away from it which results in someone not being able to turn on and off the lights without going around the bi-fold doors when opened. Yes, this item is minor in comparison to the first instance above, but it is worth noting that this is not how other Cabana Bay models were shown in online walkthrough videos which showed the electrical outlets as per current design plan but both doors opened away from light switch which is now different in new plan. If changing closet door direction now in new design plan should reconsider where the electrical light switches are located for the master closets or go back to original design plan for master closet door direction. Definitely happy to discuss in more details for any clarifications needed to help make improvements for the future.
Panama City Beach, on Feb 10, 2025
Still waiting for the promised grocery store out front
Panama City Beach, on Feb 10, 2025
The people! our sales rep. [name removed], and our builder [name removed] and [name removed] are amazing!!!
Panama City Beach, on Feb 07, 2025
We feel very blessed to have [name removed] as our Master care. She is always very professional and right on top of any concerns we have. She is an Asset to Minto Communities.
Panama City Beach, on Feb 05, 2025
Responsive, competent, and caring representatives who are accessible and accommodating of our requests. Scheduling, communication and coordination with the appliance service vendor has been a vexing one-off mitigated by our MasterCare assignee.
Panama City Beach, on Feb 02, 2025
Our sales agent, designer, and build supervisor have all been excellent! The only negative we have experienced is our interaction with our Mastercare representative. Lack of communication and follow-up have been an issue.
Panama City Beach, on Jan 30, 2025
We have enjoyed our first six months living a LMWS. Everyone has been very responsive and professional. Our architecture request and our warranty needs have been responded to in a timely manner.
Panama City Beach, on Jan 30, 2025
Everyone is so friendly and the sales center goes out of its way to help. I do feel the HOA pushes a lot of there responsibility on sales and Mastercard giving us a runaround more than a couple of times. The sales center and Mastercard step up and really helped us. If HOA. is not part of this evaluation then change my reply regarding being helpful to a 10. Thank you
Panama City Beach, on Jan 24, 2025
I'm sure you will do NOTHING about my experience- but I'll give it a try. I bought a lot on the preserve. You destroyed the preserve, and now my view is a busy road, filled with vendor trucks. Shame on you
Panama City Beach, on Jan 24, 2025
Need MasterCare to fix the issues we have listed last year. Original submission along with nee submissions were added today since the original submission is not getting attention. Also, after submitting the service requests, no email was sent to me acknowledging the submissions. Please help. Thank you
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, on Feb 20, 2025
Bar and chill. Food quality has gotten bad. Lack of quality work Staff. There are some that are great but need help. Hire more staff.
Panama City Beach, on Feb 19, 2025
Very easy to work with, completely satisfied.
Panama City Beach, on Feb 19, 2025
The amount of communication provided and the timely execution of work items for repair.
Panama City Beach, on Feb 18, 2025
Quick action from our Master are representative of an issue or a question arises.
Panama City Beach, on Feb 16, 2025
Flooring company has been an issue. Quality has been short of expectation and several repairs required. Early on they struggled to meet their commitments on scheduling. The flooring still has a few soft spots but we’ve decided to just live with it as is.
Panama City Beach, on Feb 14, 2025
Service from Mastercare after we moved into our home has not been the greatest.
Panama City Beach, on Feb 14, 2025
The atmosphere of the [name removed] community is what we like the most.
Panama City Beach, on Feb 13, 2025
The quality of the work and the customer service!
Panama City Beach, on Feb 08, 2025
The homes need to be more semi-custom for the price paid.
Panama City Beach, on Feb 06, 2025
This is our second home with [name removed]. We totally are in with the [name removed] lifestyle, [name removed] has changed since our 1st home in LMDB, I believe that we were told that LMWS has been "value engineered and designed". That is ture in my opinion.
Panama City Beach, on Feb 06, 2025
below average selection of options for upgrades, extremely expensive for substandard materials
Panama City Beach, on Feb 05, 2025
our mastercare agent (john carrington) responses quickly to our needs and works diligently to solve any issues.
Panama City Beach, on Feb 05, 2025
We wanted to install a bidet in our bathrooms, however there are no electrical outlets in the bathrooms and if we try to install one, then warranty is voided as soon as we break the tape to the water line. Also the water lines are specific to minto's so installation may crimp the line. We need a little longer water line.
Panama City Beach, on Feb 05, 2025
[name removed] our Mastercare rep was top notch! Anytime I called to discuss issues he literally would immediately text and set an appt.
Panama City Beach, on Feb 04, 2025
Any problems have been addressed quickly and to our satisfaction.
Panama City Beach, on Jan 28, 2025
Communication could be improved during the waiting list period.
Panama City Beach, on Jan 25, 2025
Did have a few issues with my home and [name removed] has previously & currently working with me to get those issues resolved, they really do want you to be 100% satisfied with your purchase & have been meticulous in that process. Also, my advisor, superintendent from [name removed] has been wonderful. I'm not just yet a full time resident but [name removed] has worked with me to get my issues resolved on my visits, can't be happier! I have a beautiful home, [name removed] made & continues to make the whole process enjoyable and easy, thank you!
Panama City Beach, on Jan 24, 2025
My builder [name removed] and Mastercard rep [name removed] are great.