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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, FL, on Sep 27, 2026
Liked progress pictures sent to us almost every Friday afternoon. Dislike the approach to the driveway and garage, has a lip that is not smooth ??
Panama City Beach, on Oct 03, 2026
Thrilled with quality of construction and thoughtful planning of community.
Panama City Beach, on Oct 03, 2026
We love the community. We would like higher quality appliances and finishes in the homes.
Panama City Beach, on Sep 28, 2026
Your people are stretched to thin and have very weak follow up. I have to harass and send repeated documentation to get them to follow up in an Average amount of time. We have had a dead palm tree in our front yard for longer than 60 days. Our microwave has been broken and a liability for months. No I would not recommend [name removed] as a company that cares about its clients. The landscaping for a $1Million dollar home is a joke.
Panama City Beach, on Sep 30, 2026
I love living in this community but the lawn care is lacking!
Panama City Beach, FL, on Sep 20, 2026
The entire team from start to finish was great to work with !!!!
Panama City Beach, on Sep 24, 2026
Like - builder ([name removed]) did a great job Dislike - amount of $ required for build vs. rolling cost into price of house
Panama City Beach, on Sep 30, 2026
I love my warranty rep [name removed] as well as my builder [name removed]. They have both been so kind and responsive. I love my home and the quality is excellent. I feel very fortunate to be retiring here. [name removed] and [name removed] were also excellent in the purchase and design process.
Panama City Beach, FL, on Sep 20, 2026
[name removed] was the best at providing information as we were going back and forth. He is excellent at checking in and follow up. Everything from the very beginning from stepping foot into the sales center until closing day he made sure we always felt heard, was fast to get questions answered and always made sure we were satisfied.
Panama City Beach, on Sep 24, 2026
We have had issues with landscaping for months now. Sod has been replaced but died within two months. There are several sprinkler heads that need replacing for weeks now. The entrance of the subdivision on [name removed] Boulevard looks beautiful but the same care and attention is not given to the residents. The landscaping company is capable of making our lawns look good but do not take the time to do it. Is this the decision made by [name removed] or landscaping company? We also have a list of year end issues that need to be fixed. Met with our Mastercare representative on September 1 and so far nothing has been resolved.
Panama City Beach, on Sep 26, 2026
Everyone I have contacted throughout the whole process from buying to move in and becoming a resident has been very friendly, professional, and has either met my expectations or exceeded. I could not be happier with my home, the community and all the [name removed] employees that have helped us along the way!
Panama City Beach, FL, on Sep 18, 2026
The people were great! Very supportive, open and transparent. From [name removed] in the Sales office to [name removed] our design consultant, [name removed] (a superstar) our builder to [name removed] our MasterCare rep - all seem genuinely invested in our happiness and satisfaction!
Panama City Beach, on Sep 10, 2026
Has been smooth so far. Unfortunate that warranty representatives turn over so much.
Panama City Beach, FL, on Sep 16, 2026
Not totally upfront about funding fee and additional development related closing costs. It was an unexpected cost to me. Advertising home cost without the cost of the lot appears deceptive.
Panama City Beach, on Sep 23, 2026
The landscaping in our lot has been horrible since we closed in March and has yet to be resolved. Also, we have an unaddressed issue with an $11 fee charged to us by the HOA. Unresolved since July.
Panama City Beach, FL, on Sep 13, 2026
The lack of flexibility on some of the options. Example. I wanted the Vent Hood and Microwave/Oven, but also want a second oven. You offer a stand alone oven/range that could easily have been installed in place of the cabinet and is available if I would have chosen to not have the vent hood. More flexibility would be great.
Panama City Beach, on Sep 19, 2026
Everyone we dealt with did what they said they would do.
Panama City Beach, on Sep 03, 2026
Our builder. [name removed] was great and kept us informed every step of the way. [name removed] our [name removed] took care of any issues after we moved in. [name removed] was very quick to respond and address the few issues we had. Overall we are very pleased with the entire process.
Panama City Beach, FL, on Sep 11, 2026
Disliked the concrete quality but issue was resolved thanks to [name removed]
Panama City Beach, on Sep 15, 2026
Everyone is very helpful and responsive. Most of my interactions have been with [name removed] and he has been terrific to work with.
Panama City Beach, on Sep 08, 2026
I like our outstanding sales rep [name removed] and both our builders [name removed] and [name removed]. Great team.
Panama City Beach, FL, on Sep 10, 2026
[name removed], the Builder that worked with us kept us updated on a regular basis. He was awesome answered any questions was there whenever we needed something he was just wonderful. I can’t speak highly enough.
Panama City Beach, on Aug 23, 2026
Friendly and people are easily accessible. Good communication while building.
Panama City Beach, on Aug 29, 2026
[name removed] takes care of issues in a timely manner with a smile on his face.
Panama City Beach, FL, on Sep 09, 2026
I liked all the updates that I got throughout the process. I also liked that my closing was able to be worked into my schedule.
Panama City Beach, on Aug 18, 2026
The active lifestyle options are great. The sense of community is great. We have had issues with the HOA living up to their commitment. In phase 8, when deciding on a villa that backed up to another villa, we were promised that there would be a natural barrier of trees and plants. Unfortunately, after a year of living here, that promise has not yet been met. The plantings are few and far between and not in good health. I can look out my lanai and see directly in my neighbor’s living room. This would not be possible had the right plants and trees been planted. We also have had plants die, with HOA tickets to replace them go unresolved for 60+ days.
Panama City Beach, on Aug 28, 2026
I love everything about living here. [name removed] built me an awesome home. [name removed] from [name removed] has handled my issues in a speedy manner. This is my 2nd home I built here, and I would build a third one.
Panama City Beach, FL, on Sep 01, 2026
[name removed] did a really good job of updating us weekly on the progress of our home. We have no complaints.
Panama City Beach, on Aug 03, 2026
Our builder ([name removed]) was very attentive and professional.
Panama City Beach, on Aug 28, 2026
I appreciate the [name removed] representatives . They are responsive and take care of any issues that come up. They are very personable and easy to work with. The Landscaping Co do NOT do a good job. My palm tree dead , bushes dying , all bushes are mostly dead, long weeds and grass in all beds, soakers do not work around house or in center of driveway and requested tree to be removed from center of driveway , scratched cars, reported all this , sent 4 work requests and Nothing! Our landscaping is Very Poor!!!! I believe this is a HOA problem. When they send a young guy out to look , he never turns water on and was arrogant and never even bent over to look or took photos? I sent photos to [name removed] and nothing yet!! No one cares about the Landscaping. So disappointed. .. it’s an irrigation problem….. the sprinklers and soakers do Not come on . I have reported this since May. The landscape guys they send Do not check anything . They drive up , walk around and leave ! If you go outside to discuss they just dont check anything at all and leave .. this is a real problem. Our landscaping looks like an apt complex. We paid a lot of money for our pool, extended lanai , screen and 2 palm tress and everything behind it is Dead. Your Minto Master Care [name removed] is Excellent , your Landscaping [name removed] gets a Zero. Even Now..After numerous service requests, our tiny shrubs, palm trees , bushes and grass continues to wither away and the vehicle damaging tree between our driveways still stands and bushes under it dying??
Panama City Beach, FL, on Aug 30, 2026
We can’t think of anything. Everything went smoothly and quickly. We’ve been very well pleased.
Panama City Beach, on Aug 02, 2026
[name removed] was able to take care of all my concerns on our home. Over all we are very pleased with our home and its size and one floor plan. I would of preferred a little larger living room, but all the other parts of the house met our needs, and this floor plan worked okay for us. Also would like to say that working with [name removed] was a delight, understood our likes and desires.
Panama City Beach, on Aug 24, 2026
Love it here! The HOA is the best, especially [name removed].
Panama City Beach, FL, on Aug 30, 2026
We appreciated our home builder [name removed]’s hard work, and his great communication. Out Sales person [name removed] made himself available for questions and made this easy.
Panama City Beach, on Jul 30, 2026
I have had no issues with anything related to the construction or issues related to my home.
Panama City Beach, on Aug 21, 2026
I think a couple of my small issues could have been resolved to my satisfaction-wanted palm tree shutters even at my expense for my cottage. Also my lanai has a crack that is not being fixed. Otherwise, love my home so much!!
Panama City Beach, FL, on Aug 30, 2026
Loved working with [name removed] through the QC process, she was awesome
Panama City Beach, on Jul 29, 2026
Sales process was excellent. [name removed] is top notch! PM was good - enjoyed the picture updates weekly. Mastercare rep [name removed] has not been very good to deal with. Takes long time to get an answer, and most of the time they are short, and require follow up.
Panama City Beach, on Aug 20, 2026
I’ve only met with one [name removed]’s person, and that was [name removed], I don’t remember his last name. He is no longer with [name removed] as far as I understand. He was terrific, but I have not felt a need to meet with anyone else since he came the first time. I couldn’t be happier with my new home.
Panama City Beach, FL, on Aug 28, 2026
I appreciated the can-do attitude exhibited from every member of the team. Whatever they could do to optimize the experience for us.
Panama City Beach, on Jul 28, 2026
The Land landscaping services are not the best lotta brown lawns a lot of trees dying taking a long time to fix issues with The Land landscaping
Panama City Beach, on Aug 20, 2026
Our Mastercare rep, [name removed], is awesome. She goes above and beyond to make sure our concerns are answered and taken care of.
Panama City Beach, FL, on Aug 28, 2026
Overall easy and coomplete support. Some limitations on options but understanbd they cannot offer the world. Little flexibility and nothing outside of the options. Not always the best price on options but convenience has its price.
Panama City Beach, on Jul 28, 2026
Timely response to issues that needed attention.
Panama City Beach, on Aug 17, 2026
The quality of construction, the frequent communication, that we have a rep to assist us
Panama City Beach, FL, on Aug 27, 2026
Everyone was super friendly and helpful. Great communication.
Panama City Beach, on Aug 14, 2026
I wish there were more modern cabinet options. And the bathroom shower that was included in home, it would have been nice to have been told that it was a very short door and enclosure. My husband has to duck to get in. Had we known we would have upgraded the shower.
Panama City Beach, FL, on Aug 25, 2026
Appreciate all updates from our builder. [name removed]. We were in tx even our remote close was smooth as ever. After moving in we found a few cheap shortcuts. Not sure if it’s minto? Or electrician? Lightbulbs were not the new type & we would think they be the ones that do not get hot!!electrical issues are still forthcoming.
Panama City Beach, on Jul 20, 2026
Everyone was very nice but for new home construction I didn't expect some of the issues I had. They were corrected except for the cabinets.
Panama City Beach, on Aug 13, 2026
The assigned construction manager helped avoid any issues.
Panama City Beach, FL, on Aug 18, 2026
My #1 like was that our builder, [name removed], was very easy to work with. He was easy to reach, explained the process clearly, resolved every issue that came up along the way and said from the start to trust him. I trusted [name removed] and he came through for us. Sometimes it wasn’t easy to deal with the setbacks we had during the build, but [name removed] always reassured us that we would receive a quality home at closing, and we did.
Panama City Beach, on Aug 12, 2026
We love our home and all the people involved in building and maintaining it. Thank you so much!
Panama City Beach, FL, on Aug 18, 2026
Our builder/superintendent [name removed]! He is the most knowledgeable, caring, and considerate person we have ever dealt with. We had three different ones during our first build in phase 3 and a terrible experience but [name removed] definitely gave me confidence back in the building process. Please keep this man around because he’s an asset for your organization. The quality of the home is so much better than our build in phase 3. Thank you!
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, FL, on Sep 27, 2026
Liked progress pictures sent to us almost every Friday afternoon. Dislike the approach to the driveway and garage, has a lip that is not smooth ??
Panama City Beach, FL, on Sep 20, 2026
The entire team from start to finish was great to work with !!!!
Panama City Beach, FL, on Sep 20, 2026
[name removed] was the best at providing information as we were going back and forth. He is excellent at checking in and follow up. Everything from the very beginning from stepping foot into the sales center until closing day he made sure we always felt heard, was fast to get questions answered and always made sure we were satisfied.
Panama City Beach, FL, on Sep 18, 2026
The people were great! Very supportive, open and transparent. From [name removed] in the Sales office to [name removed] our design consultant, [name removed] (a superstar) our builder to [name removed] our MasterCare rep - all seem genuinely invested in our happiness and satisfaction!
Panama City Beach, FL, on Sep 16, 2026
Not totally upfront about funding fee and additional development related closing costs. It was an unexpected cost to me. Advertising home cost without the cost of the lot appears deceptive.
Panama City Beach, FL, on Sep 13, 2026
The lack of flexibility on some of the options. Example. I wanted the Vent Hood and Microwave/Oven, but also want a second oven. You offer a stand alone oven/range that could easily have been installed in place of the cabinet and is available if I would have chosen to not have the vent hood. More flexibility would be great.
Panama City Beach, FL, on Sep 11, 2026
Disliked the concrete quality but issue was resolved thanks to [name removed]
Panama City Beach, FL, on Sep 10, 2026
[name removed], the Builder that worked with us kept us updated on a regular basis. He was awesome answered any questions was there whenever we needed something he was just wonderful. I can’t speak highly enough.
Panama City Beach, FL, on Sep 09, 2026
I liked all the updates that I got throughout the process. I also liked that my closing was able to be worked into my schedule.
Panama City Beach, FL, on Sep 01, 2026
[name removed] did a really good job of updating us weekly on the progress of our home. We have no complaints.
Panama City Beach, FL, on Aug 30, 2026
We can’t think of anything. Everything went smoothly and quickly. We’ve been very well pleased.
Panama City Beach, FL, on Aug 30, 2026
We appreciated our home builder [name removed]’s hard work, and his great communication. Out Sales person [name removed] made himself available for questions and made this easy.
Panama City Beach, FL, on Aug 30, 2026
Loved working with [name removed] through the QC process, she was awesome
Panama City Beach, FL, on Aug 28, 2026
I appreciated the can-do attitude exhibited from every member of the team. Whatever they could do to optimize the experience for us.
Panama City Beach, FL, on Aug 28, 2026
Overall easy and coomplete support. Some limitations on options but understanbd they cannot offer the world. Little flexibility and nothing outside of the options. Not always the best price on options but convenience has its price.
Panama City Beach, FL, on Aug 27, 2026
Everyone was super friendly and helpful. Great communication.
Panama City Beach, FL, on Aug 25, 2026
Appreciate all updates from our builder. [name removed]. We were in tx even our remote close was smooth as ever. After moving in we found a few cheap shortcuts. Not sure if it’s minto? Or electrician? Lightbulbs were not the new type & we would think they be the ones that do not get hot!!electrical issues are still forthcoming.
Panama City Beach, FL, on Aug 18, 2026
My #1 like was that our builder, [name removed], was very easy to work with. He was easy to reach, explained the process clearly, resolved every issue that came up along the way and said from the start to trust him. I trusted [name removed] and he came through for us. Sometimes it wasn’t easy to deal with the setbacks we had during the build, but [name removed] always reassured us that we would receive a quality home at closing, and we did.
Panama City Beach, FL, on Aug 18, 2026
Our builder/superintendent [name removed]! He is the most knowledgeable, caring, and considerate person we have ever dealt with. We had three different ones during our first build in phase 3 and a terrible experience but [name removed] definitely gave me confidence back in the building process. Please keep this man around because he’s an asset for your organization. The quality of the home is so much better than our build in phase 3. Thank you!
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, on Oct 03, 2026
We love the community. We would like higher quality appliances and finishes in the homes.
Panama City Beach, on Sep 30, 2026
I love living in this community but the lawn care is lacking!
Panama City Beach, on Sep 30, 2026
I love my warranty rep [name removed] as well as my builder [name removed]. They have both been so kind and responsive. I love my home and the quality is excellent. I feel very fortunate to be retiring here. [name removed] and [name removed] were also excellent in the purchase and design process.
Panama City Beach, on Sep 26, 2026
Everyone I have contacted throughout the whole process from buying to move in and becoming a resident has been very friendly, professional, and has either met my expectations or exceeded. I could not be happier with my home, the community and all the [name removed] employees that have helped us along the way!
Panama City Beach, on Sep 23, 2026
The landscaping in our lot has been horrible since we closed in March and has yet to be resolved. Also, we have an unaddressed issue with an $11 fee charged to us by the HOA. Unresolved since July.
Panama City Beach, on Sep 19, 2026
Everyone we dealt with did what they said they would do.
Panama City Beach, on Sep 15, 2026
Everyone is very helpful and responsive. Most of my interactions have been with [name removed] and he has been terrific to work with.
Panama City Beach, on Sep 08, 2026
I like our outstanding sales rep [name removed] and both our builders [name removed] and [name removed]. Great team.
Panama City Beach, on Aug 29, 2026
[name removed] takes care of issues in a timely manner with a smile on his face.
Panama City Beach, on Aug 28, 2026
I love everything about living here. [name removed] built me an awesome home. [name removed] from [name removed] has handled my issues in a speedy manner. This is my 2nd home I built here, and I would build a third one.
Panama City Beach, on Aug 28, 2026
I appreciate the [name removed] representatives . They are responsive and take care of any issues that come up. They are very personable and easy to work with. The Landscaping Co do NOT do a good job. My palm tree dead , bushes dying , all bushes are mostly dead, long weeds and grass in all beds, soakers do not work around house or in center of driveway and requested tree to be removed from center of driveway , scratched cars, reported all this , sent 4 work requests and Nothing! Our landscaping is Very Poor!!!! I believe this is a HOA problem. When they send a young guy out to look , he never turns water on and was arrogant and never even bent over to look or took photos? I sent photos to [name removed] and nothing yet!! No one cares about the Landscaping. So disappointed. .. it’s an irrigation problem….. the sprinklers and soakers do Not come on . I have reported this since May. The landscape guys they send Do not check anything . They drive up , walk around and leave ! If you go outside to discuss they just dont check anything at all and leave .. this is a real problem. Our landscaping looks like an apt complex. We paid a lot of money for our pool, extended lanai , screen and 2 palm tress and everything behind it is Dead. Your Minto Master Care [name removed] is Excellent , your Landscaping [name removed] gets a Zero. Even Now..After numerous service requests, our tiny shrubs, palm trees , bushes and grass continues to wither away and the vehicle damaging tree between our driveways still stands and bushes under it dying??
Panama City Beach, on Aug 24, 2026
Love it here! The HOA is the best, especially [name removed].
Panama City Beach, on Aug 21, 2026
I think a couple of my small issues could have been resolved to my satisfaction-wanted palm tree shutters even at my expense for my cottage. Also my lanai has a crack that is not being fixed. Otherwise, love my home so much!!
Panama City Beach, on Aug 20, 2026
I’ve only met with one [name removed]’s person, and that was [name removed], I don’t remember his last name. He is no longer with [name removed] as far as I understand. He was terrific, but I have not felt a need to meet with anyone else since he came the first time. I couldn’t be happier with my new home.
Panama City Beach, on Aug 20, 2026
Our Mastercare rep, [name removed], is awesome. She goes above and beyond to make sure our concerns are answered and taken care of.
Panama City Beach, on Aug 17, 2026
The quality of construction, the frequent communication, that we have a rep to assist us
Panama City Beach, on Aug 14, 2026
I wish there were more modern cabinet options. And the bathroom shower that was included in home, it would have been nice to have been told that it was a very short door and enclosure. My husband has to duck to get in. Had we known we would have upgraded the shower.
Panama City Beach, on Aug 13, 2026
The assigned construction manager helped avoid any issues.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Panama City Beach, on Oct 03, 2026
Thrilled with quality of construction and thoughtful planning of community.
Panama City Beach, on Sep 28, 2026
Your people are stretched to thin and have very weak follow up. I have to harass and send repeated documentation to get them to follow up in an Average amount of time. We have had a dead palm tree in our front yard for longer than 60 days. Our microwave has been broken and a liability for months. No I would not recommend [name removed] as a company that cares about its clients. The landscaping for a $1Million dollar home is a joke.
Panama City Beach, on Sep 24, 2026
Like - builder ([name removed]) did a great job Dislike - amount of $ required for build vs. rolling cost into price of house
Panama City Beach, on Sep 24, 2026
We have had issues with landscaping for months now. Sod has been replaced but died within two months. There are several sprinkler heads that need replacing for weeks now. The entrance of the subdivision on [name removed] Boulevard looks beautiful but the same care and attention is not given to the residents. The landscaping company is capable of making our lawns look good but do not take the time to do it. Is this the decision made by [name removed] or landscaping company? We also have a list of year end issues that need to be fixed. Met with our Mastercare representative on September 1 and so far nothing has been resolved.
Panama City Beach, on Sep 10, 2026
Has been smooth so far. Unfortunate that warranty representatives turn over so much.
Panama City Beach, on Sep 03, 2026
Our builder. [name removed] was great and kept us informed every step of the way. [name removed] our [name removed] took care of any issues after we moved in. [name removed] was very quick to respond and address the few issues we had. Overall we are very pleased with the entire process.
Panama City Beach, on Aug 23, 2026
Friendly and people are easily accessible. Good communication while building.
Panama City Beach, on Aug 18, 2026
The active lifestyle options are great. The sense of community is great. We have had issues with the HOA living up to their commitment. In phase 8, when deciding on a villa that backed up to another villa, we were promised that there would be a natural barrier of trees and plants. Unfortunately, after a year of living here, that promise has not yet been met. The plantings are few and far between and not in good health. I can look out my lanai and see directly in my neighbor’s living room. This would not be possible had the right plants and trees been planted. We also have had plants die, with HOA tickets to replace them go unresolved for 60+ days.
Panama City Beach, on Aug 03, 2026
Our builder ([name removed]) was very attentive and professional.
Panama City Beach, on Aug 02, 2026
[name removed] was able to take care of all my concerns on our home. Over all we are very pleased with our home and its size and one floor plan. I would of preferred a little larger living room, but all the other parts of the house met our needs, and this floor plan worked okay for us. Also would like to say that working with [name removed] was a delight, understood our likes and desires.
Panama City Beach, on Jul 30, 2026
I have had no issues with anything related to the construction or issues related to my home.
Panama City Beach, on Jul 29, 2026
Sales process was excellent. [name removed] is top notch! PM was good - enjoyed the picture updates weekly. Mastercare rep [name removed] has not been very good to deal with. Takes long time to get an answer, and most of the time they are short, and require follow up.
Panama City Beach, on Jul 28, 2026
The Land landscaping services are not the best lotta brown lawns a lot of trees dying taking a long time to fix issues with The Land landscaping
Panama City Beach, on Jul 28, 2026
Timely response to issues that needed attention.
Panama City Beach, on Jul 20, 2026
Everyone was very nice but for new home construction I didn't expect some of the issues I had. They were corrected except for the cabinets.