Homebuilder Ratings & Reviews

Minto Communities - USA

Northwest Florida

1,554 Homeowner Reviews
May 2025 - Nov 2026

Overall Satisfaction

4.6
Customers' overall satisfaction
4.9
Customers' willingness to refer our communities to their friends and family

Northwest Florida Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Northwest Florida
Purchase Experience Testimonials from Real Homebuyers

Panama City Beach, FL, on Nov 04, 2026

Easy closing process , updates from the builder were nice . Updates from minto about changes were appreciated

5.0
Verified Homeowner
Panama City Beach, FL, on Oct 30, 2026

All of the staff has been fantastic to work with. [name removed], [name removed] & [name removed] (who replaced [name removed]), [name removed] and [name removed] have all been exceptional.

5.0
Verified Homeowner
Panama City Beach, FL, on Oct 28, 2026

The personal touch and knowledge of the personnel.

5.0
Verified Homeowner
Panama City Beach, FL, on Oct 27, 2026

The things we disliked the most are: the length of the contract to start the process, the inability to request minor changes during the build process, such as backer boards for hanging heavy items, and the construction traffic and inability to navigate our residential road was unnecessary and a significant impediment to safety and quality of life. The things we liked the most were our immediate reps, [name removed], [name removed], [name removed], and [name removed], who were very responsive and willing to find solutions.

5.0
Verified Homeowner
Panama City Beach, FL, on Oct 25, 2026

Our builder [name removed] was the best part of this process. He involved us in every step. Pictures, meetings, [name removed] looked out for us and our new HOME. He did more than we could’ve ever asked. So happy with him.

5.0
Verified Homeowner
Panama City Beach, FL, on Oct 17, 2026

Communication was good during the process.

5.0
Verified Homeowner
Panama City Beach, FL, on Oct 11, 2026

My bad experience trying to get my significant other registered as resident…

4.6
Verified Homeowner
Panama City Beach, FL, on Oct 07, 2026

From the start [name removed] and [name removed] to [name removed] and [name removed], now [name removed] have been amazing! Appreciate it immensely.

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 27, 2026

Liked progress pictures sent to us almost every Friday afternoon. Dislike the approach to the driveway and garage, has a lip that is not smooth ??

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 21, 2026

It all went so smoothly!

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 20, 2026

The entire team from start to finish was great to work with !!!!

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 20, 2026

[name removed] was the best at providing information as we were going back and forth. He is excellent at checking in and follow up. Everything from the very beginning from stepping foot into the sales center until closing day he made sure we always felt heard, was fast to get questions answered and always made sure we were satisfied.

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 18, 2026

The people were great! Very supportive, open and transparent. From [name removed] in the Sales office to [name removed] our design consultant, [name removed] (a superstar) our builder to [name removed] our MasterCare rep - all seem genuinely invested in our happiness and satisfaction!

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 16, 2026

Not totally upfront about funding fee and additional development related closing costs. It was an unexpected cost to me. Advertising home cost without the cost of the lot appears deceptive.

4.6
Verified Homeowner
Panama City Beach, FL, on Sep 13, 2026

The lack of flexibility on some of the options. Example. I wanted the Vent Hood and Microwave/Oven, but also want a second oven. You offer a stand alone oven/range that could easily have been installed in place of the cabinet and is available if I would have chosen to not have the vent hood. More flexibility would be great.

4.9
Verified Homeowner
Panama City Beach, FL, on Sep 11, 2026

Disliked the concrete quality but issue was resolved thanks to [name removed]

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 10, 2026

[name removed], the Builder that worked with us kept us updated on a regular basis. He was awesome answered any questions was there whenever we needed something he was just wonderful. I can’t speak highly enough.

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 09, 2026

I liked all the updates that I got throughout the process. I also liked that my closing was able to be worked into my schedule.

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 01, 2026

[name removed] did a really good job of updating us weekly on the progress of our home. We have no complaints.

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 30, 2026

We can’t think of anything. Everything went smoothly and quickly. We’ve been very well pleased.

5.0
Verified Homeowner