Homebuilder Ratings & Reviews

Minto Communities - USA

Northwest Florida

2,120 Homeowner Reviews
Aug 2024 - Feb 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.9
Customers' willingness to refer our communities to their friends and family

Northwest Florida Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Northwest Florida
Purchase Experience Testimonials from Real Homebuyers

Panama City Beach, FL, on Feb 22, 2026

We had a superb building manager who made everything very smooth for us.

4.7
Verified Homeowner
Panama City Beach, FL, on Feb 19, 2026

[name removed], our superintendent, was very approachable and helpful during the building process. [name removed] responded to every need we had. The [name removed] team who closed with us did an excellent job as well.

5.0
Verified Homeowner
Panama City Beach, FL, on Feb 16, 2026

[name removed] in the sales office worked with us to get the perfect floorplan on the perfect lot. We changed lots on her a couple times and she was very helpful to make sure we were happy and satisfied with our lot. [name removed] in the design center was extremely helpful in making sure we coordinated all of our design selections to our satisfaction to get everything just right. And [name removed] was a fantastic builder. Her provided regular updates throughout the build. He explained everything in detail and was on top of all aspects of the build at all times. His attention to detail provided us with an amazing house. We love it! Overall, we could not have asked for a better process

5.0
Verified Homeowner
Panama City Beach, FL, on Feb 10, 2026

The only thing I didn’t like was that we couldn’t add anything once our As and Bs were selected. Even though ground wasn’t broken for months.

5.0
Verified Homeowner
Panama City Beach, FL, on Feb 06, 2026

[name removed] did a great job. We would have liked more information and details on the longer range plan for the community and some approximate timelines. We would also have liked more options when selecting some of the interior homes features.

5.0
Verified Homeowner
Panama City Beach, FL, on Feb 03, 2026

Our sales rep [name removed] was very responsive to our questions, the design team was very helpful and patient, and our builder [name removed] was amazing. Very thorough builder who provided excellent service though the entire project. We loved working with [name removed]!

5.0
Verified Homeowner
Panama City Beach, FL, on Feb 02, 2026

Our house was so dirty at closing, every time I cleaned something, I found something else wrong with our house. Nail holes in our brand new floor from tearing out our living room ceiling right before closing, cracked pedistool sink in powder room, scratches on toilet from tile being removed from shower in spare bathroom that was put up in correctly, scratches on cabinets, we have a list, however, 2 months later and [name removed] is still working on correcting everything that was not done correctly in the first place.

4.2
Verified Homeowner
Panama City Beach, FL, on Jan 29, 2026

Loved [name removed]’s weekly positive videos

5.0
Verified Homeowner
Panama City Beach, FL, on Jan 28, 2026

Communication with builder [name removed]! Weekly videos and updates of what was planned for the following week.

4.6
Verified Homeowner
Panama City Beach, FL, on Jan 23, 2026

Our builder [name removed] was an amazing partner in the construction. Communication at every level has been top notch. THe HOA was great to work with starting our pool build.

5.0
Verified Homeowner
Panama City Beach, FL, on Jan 23, 2026

Quality of materials is poor for a $1M home. Disappointing that you can’t move a fireplace or floor outlet to align with the design of the home. Took a couple of weeks to get the pool equipment that comes with the pool. Blue painted cabinets already don’t hold up well to hand or fingerprints. Should have been varnished or coated over the paint. I have built several homes in Florida and the quality isn’t up to par.

3.8
Verified Homeowner
Panama City Beach, FL, on Jan 17, 2026

Having a hard time getting a closing date.

4.9
Verified Homeowner
Panama City Beach, FL, on Jan 15, 2026

Everyone I encountered thru the process of purchasing my home was very friendly & helpful. They made sure all my questions were answered in a timely manner. I moved in 4 days ago & was already visited by a [name removed] employee who introduced himself, explained a few things & gave me the date of his next visit to me.

4.9
Verified Homeowner
Panama City Beach, FL, on Jan 14, 2026

How mentorns community made us feel special

5.0
Verified Homeowner
Panama City Beach, FL, on Jan 14, 2026

Cons: I contracted toward the end of construction. Although the flooring had not yet been installed, I was unable to change the floor color. Aside from that limitation, the selections made on my behalf were appropriate and well done. Pros: The villa was constructed with precision using high-quality materials. I have been very impressed with the level of planning and organization demonstrated by [name removed] throughout the process, as well as the friendliness, responsiveness, and professionalism of the staff. The home feels extremely well built, and I would confidently use [name removed] again.

5.0
Verified Homeowner
Panama City Beach, FL, on Jan 14, 2026

Our Construction [name removed]. was very good with communication. I had reservations with building in Florida while we were in Colorado, but [name removed] kept us informed weekly with meetings and videos. If a question came up he responded in a timely manner with the answer. He was fantastic

5.0
Verified Homeowner
Panama City Beach, FL, on Jan 13, 2026

All the people we worked with were very pleasant knowledgeable and professional and seemed to have our best interest at heart.

5.0
Verified Homeowner
Panama City Beach, FL, on Jan 13, 2026

All good.

5.0
Verified Homeowner
Panama City Beach, FL, on Jan 12, 2026

It was seamless and easy. Very detailed... updates and great communication. Super fast process. Stress free!

5.0
Verified Homeowner
Panama City Beach, FL, on Jan 12, 2026

My builder [name removed] was wonderful, kind and knowledgeable. He explained the process weekly and sent me pictures!

4.8
Verified Homeowner