Homebuilder Ratings & Reviews

Minto Communities - USA

Northwest Florida

1,776 Homeowner Reviews
Feb 2025 - Aug 2026

Overall Satisfaction

4.6
Customers' overall satisfaction
4.9
Customers' willingness to refer our communities to their friends and family

Northwest Florida Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Northwest Florida
Purchase Experience Testimonials from Real Homebuyers

Panama City Beach, FL, on Aug 03, 2026

[name removed] was great helping us pick our "Bs". Also the frequency of the updates on the build and responsiveness to our concerns were top notch.

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 03, 2026

our builder, [name removed] was fantastic!

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 28, 2026

My builder [name removed] gave me regular updates and pictures. I always knew what was going on. The overall communication with everyone was great.

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 27, 2026

Honestly, there's nothing to dislike at all. As a matter of fact, my daughter and son-in-law are planning to move into LMWS as soon at he turns 55. We all love it here, and lively because of the amazing experience we've received from our Minto family.

4.6
Verified Homeowner
Panama City Beach, FL, on Jul 27, 2026

Friendly, courteous employees. Everyone seemed happy to be here.

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 27, 2026

No time spent explaining every option and description when deciding on the A selections

4.9
Verified Homeowner
Panama City Beach, FL, on Jul 23, 2026

The home is beautiful and our builder Kevin was really great to work with even after closing. My only one issue that I feel is important is when we were decided on our home design, on Friday we picked the 3 bedroom 3 bathroom plan; however after the weekend on Monday we wanted to go back to the Den and half bath plan. We had not signed anything, we had not made a deposit yet but were told "no" that no changes to our decision were allowed. It was off putting as now we have a smaller office than desired and third bathroom we don't need. Again, we love the home, the community, the neighbors and are VERY happy.

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 21, 2026

Our decision was pretty quick - my husband was ALL IN immediately after visiting the resort during our STAY and PLAY. We did a contract and were very pleasantly surprised to find out about all of the discounts we were eligible for. [name removed] took great care of us during the initial contract phase. Our builder, [name removed], was awesome as well! He was in touch with us almost every week with pics and updates. He was so easy to work with and communicate with during the build; as well as during out walk thrus and after closing. He has been around to check on us as we move in and get settled. CLOSING was pretty awesome too - never had one last 10 minutes - easy when you pay cash. The amazing thing about [name removed]; in my opinion, is every person you come in contact with - homeowners, HOA peeps, restaurant workers, landscape people, and [name removed] employees in the Welcome Center are all HAPPY and helpful and make you want to join this wonderful and exciting community. Thank you!

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 20, 2026

We purchased a spec, so it was a shorter process then building from the ground up. Communication was very good and it was a follow up. Everyone was very professional and they still work with.

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 20, 2026

Everyone was so accommodating, professional, and great to work with

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 18, 2026

Two key items for us.....Before we purchased, [name removed] was awesome!!! For over 2 years, he kept us updated on new areas being released. Many sales people would have stopped contact after a few months but not [name removed]. Builder [name removed]: We loved [name removed] as our builder. He kept us informed every step along the way, always answered our questions, and provided great QA for our home. We felt along the entire process that [name removed] was looking out for us and our home. We could not have asked for a better builder.

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 16, 2026

Process was efficient. All staff were courteous and professional. Very happy with the outcome.

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 15, 2026

Communication with our on-site construction manager, [name removed], and our sales representative, [name removed], was excellent. [name removed] was very meticulous regarding everything in the house to be without any issues or blemishes. The closing went very smoothly and the move in gifts was a nice touch.

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 14, 2026

Overall I have been extremely satisfied with the process from start to finish. The sales team was friendly, helpful, and did an excellent job guiding us through the purchase; the builder was in close contact with us and was always responsive and friendly - I believe he did an excellent job managing the build of our home; and the closing and follow-on service has been very responsive and helpful. I look forward to living here and enjoying this community for many years!

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 14, 2026

Our builder Alex Bellamy was excellent. We developed an outstanding working relationship and his attention to detail and proactive approach to dealing with issues (as they arise) made the process very efficient and professional.

4.5
Verified Homeowner
Panama City Beach, FL, on Jul 12, 2026

Within weeks after signing the Open A contract, I wanted to upgrade my home choice. However, [name removed] required a full default of all my deposit if I wanted to make that choice. I assumed and continue to accept responsibility for not delaying my initial contractual commitment. However, I feel that [name removed] should have been wiling to compromise somewhat. Me recommendation to prospective buyers is to wait and sleep on their decision to buy for at least a week or two, no matter how much they want to buy.

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 09, 2026

Everything went perfect. Thanks Again !!!!!

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 09, 2026

Great personal relationship with the builder Matt Bishop. Willing to address and our specific concerns.

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 08, 2026

Starting with our stay n play, we booked online, overall the cottage we stayed in was great, however the communication with sales team was non existent, to help us navigate the community and sell us on the community, we met friendly strangers at The Bar and Chill that helped us and took us on a tour of the community and that is what sold us. Once we decided to buy, sales was never forthcoming with information, we always had to what felt like pry for information. As for the Builder [name removed] he was great, kept us informed, updated on any issue, took care of issues even before we found them. As for closing very nice people, lots of info for that day and a little rushed but overall all good with that.

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 06, 2026

The most impressive part of the whole experience was working with Jennifer, my contract manager, who was always so delightful, communicable, always willing to listen to me and answer any questions I had. She made me feel like I was the only house she was building which is very special and rare today.

4.8
Verified Homeowner