Homebuilder Ratings & Reviews

Minto Communities - USA

Northwest Florida

2,176 Homeowner Reviews
Apr 2024 - Oct 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.9
Customers' willingness to refer our communities to their friends and family

Northwest Florida Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Northwest Florida
Purchase Experience Testimonials from Real Homebuyers

Panama City Beach, FL, on Sep 26, 2025

I liked the weekly updates with photos most

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 25, 2025

All A+

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 23, 2025

I liked everything about this experience; [name removed] kept me informed of everything going on with the building of the cottage, he was always helpful and professional and every week he would send me pictures to keep me up to date.

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 18, 2025

Thru the entire contract and construction process we were always kept up to date on progress. Have to give [name removed] our GC on the construction process a 10++++ he was so great to work with. He is a real asset to your team.

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 12, 2025

Our builder [name removed] was great to work with. He kept us well informed with calls and photos. After we moved in he can by to make sure there no issues or concerns.

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 09, 2025

We loved the great communication throughout the building process. [name removed] did a great job on our home!

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 06, 2025

Everyone involved was thorough, knowledgeable and pleasant! My builder, [name removed] was THE BEST!

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 04, 2025

The people on staff here are incredible. They are always friendly and happy. But mostly it is our builder - [name removed] - that has made everything such an incredible experience for us. He has gone above and beyond from our first meeting to present day. We had a unique situation with a severe health setback with my husband early in our process and [name removed] made himself available to us practically 24/7. He sent regular pictures, text messages just to check in, informative emails, accommodated any visit request that we had, had amazing advice and ideas and has continued to check on us as we settle in. [name removed] followed my husband’s recovery process and pushed hard to get an earlier closing for us - he saw a need and he made sure that we were taken care of. We can’t say enough positive things about [name removed] and we feel honored to now count him as a friend.

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 04, 2025

Our sales rep [name removed]'s was awesome. We were told he retired, but no new sales rep reached out to us during the process or during our closing. Whole experience went smoothly from sales, to design, to an awesome builder who did quality work and communicated well throughout the building process.

4.8
Verified Homeowner
Panama City Beach, FL, on Sep 02, 2025

The overall experience was quite smooth. Most of our concerns or questions were answered immediately.

4.9
Verified Homeowner
Panama City Beach, FL, on Aug 30, 2025

All went well.

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 25, 2025

This is our third home and the first time to build. It was hard to pick which floor plan we liked the best because they were all great. It was a lot of fun to choose our options and put it all together as we wanted.

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 17, 2025

Our builder [name removed] was absolutely incredible. She responded so quickly to any text or phone call. She treated us like her family. What a valued employee she is. We love our new home the quality is outstanding. [name removed] addressed every little detail we brought to his attention. Disliked only the bathroom fixtures. Only one towel rack and toilet paper roll too far away.

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 16, 2025

The communication was fantastic. The quality of the home exceeded our expectations. There was always a positive and enthusiastic vibe from everyone at Minto.

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 15, 2025

We liked the updates from our builder [name removed]. Fyi, from the beginning we never heard about homes being sold (not built). We didn't have that in mind, but it might be nice for all to see what's available.

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 14, 2025

From start to finish everyone had our best interests in mind: [name removed]: our sales experience was wonderful... we know he has moved on but he was great! [name removed]: Our experience at the Design Center was incredible... she was very attentive to our vision of the house and she enabled us to put it together! [name removed]: The absolute star of your staff... He was incredible from start to finish and his support continues.... weekly updates throughout the building process, never forgetting to return a call, and always keeping us informed... a true professional committed to the new homeowners move in experience!!! We were blessed! And the rest of your staff... we are now part of the family!

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 13, 2025

[name removed] was great! My experience was different from most since I bought a custom build and had no choices on the build. Wish I’d been told more about no light fixtures and plugs not being 20 volts. Many things I do blow the circuit and not happy about that.

4.8
Verified Homeowner
Panama City Beach, FL, on Aug 13, 2025

I wish we had more options regarding finishes, flooring and paint. Or at least have the option to not put in any cabinets and do it ourselves later. This was a waste of money. We also was taken off guard by our house being available so soon. It was a nice surprise, however, not being able to see all the things that we needed to do earlier made us feel rushed. There were a few outlets, etc. that I realized that I missed, and no way to have them added. I feel something that easy should be accommodated. With that being said. Everyone that we worked with was fantastic! Cannot say enough about [name removed] and [name removed], great experience!

4.9
Verified Homeowner
Panama City Beach, FL, on Aug 12, 2025

Everything was ready for move-in! Home was clean and in working order. Closing contract was very easy.

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 11, 2025

The Sales Office ([name removed]) kept in close contact with us along the way and even though we had a with of builders we were very happy with both of them and felt it finished well with [name removed] who did a through job and kept us informed and shared in our excitement with us.

4.9
Verified Homeowner