Homebuilder Ratings & Reviews

Minto Communities - USA

Northwest Florida

1,902 Homeowner Reviews
Nov 2024 - May 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.9
Customers' willingness to refer our communities to their friends and family

Northwest Florida Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Northwest Florida
Purchase Experience Testimonials from Real Homebuyers

Panama City Beach, FL, on May 08, 2026

[name removed] our builder was fantastic! I even caught her picking up trash in our back yard that had migrated over from construction next door. She was and is always responsive to our calls and texts. We were blessed to have her as our builder. [name removed], our realtor was upfront and honest with us which left no room for nasty surprises. She was responsive to calls and texts making us feel comfortable throughout the process. [name removed], from the design center was and is helping me put my dream home together as well as saving my sanity! We could not have had such a pleasant experience buying our home without the care that these three have shown.

5.0
Verified Homeowner
Panama City Beach, FL, on May 06, 2026

Disliked Mento switching my builder mid-stream.

5.0
Verified Homeowner
Panama City Beach, FL, on May 06, 2026

Everybody is straight up, nice and friendly.

5.0
Verified Homeowner
Panama City Beach, FL, on May 06, 2026

[name removed] was the best. Gave us weekly updates and some times twice a week. He constantly communicated with us and was always there to answer questions. After the build was complete he has still been there to answer questions. The very best customer service.

5.0
Verified Homeowner
Panama City Beach, FL, on May 06, 2026

Overall everyone had been extremely helpful during the entire process. From the front greeters to the closing process! After moving-KEN has checked in frequently with us to ensure any issues or concerns are addressed! Our sales person [name removed] has been a great resource extending herself for guidance thru out this process! Answering questions while she off work! Thank you!

5.0
Verified Homeowner
Panama City Beach, FL, on May 01, 2026

I totally appreciate the way [name removed] handled everything , keeping us informed on the progress and answering any and all questions we had . We couldn’t be more grateful and pleased with everything [name removed] did for us in the whole process.

4.8
Verified Homeowner
Panama City Beach, FL, on May 01, 2026

Working with our builder [name removed]. He’s super knowledgeable, informative and extremely professional!!

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 30, 2026

It was a pleasant experience.

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 27, 2026

I appreciated that our builder, [name removed], was kept in weekly communication with us making we were updated on all progress, answering any questions or concerns and being super responsive and genuinely caring about our satisfaction! Thanks [name removed]!

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 24, 2026

Professionalism, staff knowledge, approachability to ask questions, and friendly atmosphere. The online information was very helpful in the decision making stage. Having the models to spend time in and get design ideas. The first visit bus tour and being able to ask homeowners about their experience.

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 24, 2026

[name removed] was extremely professional and help answering all my questions. He went above and beyond my expectations for customer service. I would highly recommend to all my family and friends [name removed] for their housing needs! I consider [name removed] a wonderful friend!

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 19, 2026

Every was very courteous and professional from the fist time we visited through closing and followup.

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 18, 2026

My builder [name removed] was extremely proficient, knowledgeable and friendly. We couldn't have asked for a better builder. She is always on top of things and quick to solve issues.

4.4
Verified Homeowner
Panama City Beach, FL, on Apr 18, 2026

amazing experience

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 17, 2026

I love that it was such a smooth process

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 14, 2026

I thought the process was very well done. Smooth. Our builder was very good at communicating with us and sent updates regularly.

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 13, 2026

We had excellent staff from the sales team to the builder and especially the builder [name removed]. What we disliked was having [name removed] replaced before we closed. However [name removed] did a great job closing for us.

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 13, 2026

I loved how personable everyone was. Especially [name removed] - my builder! He was so kind and helpful throughout the process!!!

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 09, 2026

We love the staff and their honesty. However, during the contract process, the uncertainty of knowing which lot would be available or not, by the time we would enter into a contract, was frustrating. On the other hand, our builder, [name removed] did a stellar and amazing job. His attention to detail was beyond exceptional. We were in such good hands with him. It was comforting having such a caring and professional person as [name removed] as if he was building his own home or one for his own mother…that’s how much he cares!

4.9
Verified Homeowner
Panama City Beach, FL, on Apr 06, 2026

We especially appreciated the amount and frequency of the communications overall, but truly looked forward each week to [name removed]'s updates and photos on the progress of the building of our new home.

5.0
Verified Homeowner