Homebuilder Ratings & Reviews

Minto Communities - USA

Northwest Florida

2,254 Homeowner Reviews
Apr 2024 - Oct 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.9
Customers' willingness to refer our communities to their friends and family

Northwest Florida Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Northwest Florida
Purchase Experience Testimonials from Real Homebuyers

Panama City Beach, FL, on Oct 22, 2025

The builder and master care specialist have been very attentive and communicative

5.0
Verified Homeowner
Panama City Beach, FL, on Oct 17, 2025

Everyone was pleasant and helpful. Our Superintendent, [name removed], was exceptional. She kept me informed all throughout the build process, sent me photos almost daily, answered my questions and made me feel heard. She went above and beyond and followed through on every thing she said she would.

5.0
Verified Homeowner
Panama City Beach, FL, on Oct 17, 2025

BUILDER GAVE US REGULAR UPDATES, FEEDS AND PICTURES OF THE HOUSE BUILDING PROJECT.

5.0
Verified Homeowner
Panama City Beach, FL, on Oct 14, 2025

No negative to say. The process was easy and they handled everything in a professional way.

4.9
Verified Homeowner
Panama City Beach, FL, on Oct 12, 2025

Our sales agent [name removed] was very nice. My Builder [name removed] is the best, I have built several houses from the ground up and this was our best experience yet.

5.0
Verified Homeowner
Panama City Beach, FL, on Oct 12, 2025

Our builders rep, [name removed], did an outstanding job keeping as informed about the progress of our build. He was ALWAYS available whenever we needed him. He went above and beyond our expectations through the entire process. He was courteous, professional, knowledgeable, and perfectly effective. Whatever you're paying him, it's not enough.

5.0
Verified Homeowner
Panama City Beach, FL, on Oct 09, 2025

[name removed], the builder was excellent to work with! Very informative and assisted us in any way he could!

5.0
Verified Homeowner
Panama City Beach, FL, on Oct 06, 2025

The weekly video updates from our builder, [name removed] were very detailed and professional. We felt confident that he was looking out for our investment.

5.0
Verified Homeowner
Panama City Beach, FL, on Oct 04, 2025

The team approach. [name removed] , [name removed] and [name removed] did a great job.

5.0
Verified Homeowner
Panama City Beach, FL, on Oct 03, 2025

The communication throughout the process was very good. We were always kept up to date.

5.0
Verified Homeowner
Panama City Beach, FL, on Oct 03, 2025

[name removed] was totally awesome keeping me updated weekly. [name removed] is a tremendous asset to your team

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 26, 2025

I liked the weekly updates with photos most

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 25, 2025

All A+

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 23, 2025

I liked everything about this experience; [name removed] kept me informed of everything going on with the building of the cottage, he was always helpful and professional and every week he would send me pictures to keep me up to date.

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 18, 2025

Thru the entire contract and construction process we were always kept up to date on progress. Have to give [name removed] our GC on the construction process a 10++++ he was so great to work with. He is a real asset to your team.

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 12, 2025

Our builder [name removed] was great to work with. He kept us well informed with calls and photos. After we moved in he can by to make sure there no issues or concerns.

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 09, 2025

We loved the great communication throughout the building process. [name removed] did a great job on our home!

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 06, 2025

Everyone involved was thorough, knowledgeable and pleasant! My builder, [name removed] was THE BEST!

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 04, 2025

The people on staff here are incredible. They are always friendly and happy. But mostly it is our builder - [name removed] - that has made everything such an incredible experience for us. He has gone above and beyond from our first meeting to present day. We had a unique situation with a severe health setback with my husband early in our process and [name removed] made himself available to us practically 24/7. He sent regular pictures, text messages just to check in, informative emails, accommodated any visit request that we had, had amazing advice and ideas and has continued to check on us as we settle in. [name removed] followed my husband’s recovery process and pushed hard to get an earlier closing for us - he saw a need and he made sure that we were taken care of. We can’t say enough positive things about [name removed] and we feel honored to now count him as a friend.

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 04, 2025

Our sales rep [name removed]'s was awesome. We were told he retired, but no new sales rep reached out to us during the process or during our closing. Whole experience went smoothly from sales, to design, to an awesome builder who did quality work and communicated well throughout the building process.

4.8
Verified Homeowner