Homebuilder Ratings & Reviews

Minto Communities - USA

Northwest Florida

1,832 Homeowner Reviews
Jan 2025 - Jul 2026

Overall Satisfaction

4.6
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Northwest Florida Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Northwest Florida
Purchase Experience Testimonials from Real Homebuyers

Panama City Beach, FL, on Jul 16, 2026

Process was efficient. All staff were courteous and professional. Very happy with the outcome.

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 15, 2026

Communication with our on-site construction manager, [name removed], and our sales representative, [name removed], was excellent. [name removed] was very meticulous regarding everything in the house to be without any issues or blemishes. The closing went very smoothly and the move in gifts was a nice touch.

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 14, 2026

Overall I have been extremely satisfied with the process from start to finish. The sales team was friendly, helpful, and did an excellent job guiding us through the purchase; the builder was in close contact with us and was always responsive and friendly - I believe he did an excellent job managing the build of our home; and the closing and follow-on service has been very responsive and helpful. I look forward to living here and enjoying this community for many years!

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 14, 2026

Our builder [name removed] was excellent. We developed an outstanding working relationship and his attention to detail and proactive approach to dealing with issues (as they arise) made the process very efficient and professional.

4.6
Verified Homeowner
Panama City Beach, FL, on Jul 12, 2026

Within weeks after signing the Open A contract, I wanted to upgrade my home choice. However, [name removed] required a full default of all my deposit if I wanted to make that choice. I assumed and continue to accept responsibility for not delaying my initial contractual commitment. However, I feel that [name removed] should have been wiling to compromise somewhat. Me recommendation to prospective buyers is to wait and sleep on their decision to buy for at least a week or two, no matter how much they want to buy.

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 09, 2026

Everything went perfect. Thanks Again !!!!!

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 09, 2026

Great personal relationship with the builder [name removed]. Willing to address and our specific concerns.

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 08, 2026

Starting with our stay n play, we booked online, overall the cottage we stayed in was great, however the communication with sales team was non existent, to help us navigate the community and sell us on the community, we met friendly strangers at The Bar and Chill that helped us and took us on a tour of the community and that is what sold us. Once we decided to buy, sales was never forthcoming with information, we always had to what felt like pry for information. As for the Builder [name removed] he was great, kept us informed, updated on any issue, took care of issues even before we found them. As for closing very nice people, lots of info for that day and a little rushed but overall all good with that.

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 06, 2026

The most impressive part of the whole experience was working with [name removed], my contract manager, who was always so delightful, communicable, always willing to listen to me and answer any questions I had. She made me feel like I was the only house she was building which is very special and rare today.

4.8
Verified Homeowner
Panama City Beach, FL, on Jul 03, 2026

Ongoing construction traffic and parking

4.4
Verified Homeowner
Panama City Beach, FL, on Jun 30, 2026

From the start of our Stay and Play to the closing, everyone was super professional and knowledgeable. [name removed], [name removed], [name removed], and [name removed] made the buying and the building process informative and enjoyable. [name removed] kept us informed about every aspect of the home build. His videos and phone calls helped us know about the progress of the build and it was reassuring that he would answer all of our questions in a professional and timely manner.

5.0
Verified Homeowner
Panama City Beach, FL, on Jun 25, 2026

The construction supervisors ([name removed], now retired); and [name removed] were outstanding!!! Kept us in the loop every step of the way. They took a personal interest in building our home…love those guys!

5.0
Verified Homeowner
Panama City Beach, FL, on Jun 24, 2026

We liked the expertise and level of detail that went into (a) helping us select the lot that met our needs best ([name removed]), helping us select features for our home ([name removed] and [name removed]), communication and updates provided throughout the build process ([name removed]), and communication and convenience in closing ([name removed] and her team). We loved the friendly team members in the sales center always making us feel welcomed. Overall, a great experience!!!

5.0
Verified Homeowner
Panama City Beach, FL, on Jun 24, 2026

Everything was excellent from the contract point though to move-in. Any questions that we had about the contract were answered quickly and clearly and we were kept fully informed of progress throughout the construction process by our builder. We especially liked the fact that we received pictures along with the commentary with the weekly construction updates. We also liked the "meet your builder" session where we were provided with descriptions of the key features of the construction, and the fact that we met with our builder again to go through the house prior to it's completion. In that session, we were able to see the quality of construction and get answers to any questions that we had.

5.0
Verified Homeowner
Panama City Beach, FL, on Jun 22, 2026

Didn’t like the amount of deposits and number of deposits, limited selections (for example gold fixtures and hardware that would MATCH), once we signed a contract, we were rushed through the selection process, rushed to close, dead plants at move in, and cashmere paint. What we did like - our builder and sales rep - they were fabulous!!

5.0
Verified Homeowner
Panama City Beach, FL, on Jun 22, 2026

My wife and I enjoyed the entire process from start to finish.

5.0
Verified Homeowner
Panama City Beach, FL, on Jun 22, 2026

Everything was so easy and accommodating, great home builder and crews.

5.0
Verified Homeowner
Panama City Beach, FL, on Jun 11, 2026

The location of Panama City Beach is excellent

5.0
Verified Homeowner
Panama City Beach, FL, on Jun 10, 2026

Whenever I had a question or needed something it was resolved quickly.

5.0
Verified Homeowner
Panama City Beach, FL, on Jun 07, 2026

The entire process; contract through closing was much easier than I expected. The sales team, design team and our building supervisors all seemed to go the extra mile to make sure we got exactly what we wanted in our new home.

5.0
Verified Homeowner