Homebuilder Ratings & Reviews

Minto Communities - USA

Northwest Florida

1,737 Homeowner Reviews
Mar 2025 - Sep 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.9
Customers' willingness to refer our communities to their friends and family

Northwest Florida Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Northwest Florida
Purchase Experience Testimonials from Real Homebuyers

Panama City Beach, FL, on Sep 13, 2026

The lack of flexibility on some of the options. Example. I wanted the Vent Hood and Microwave/Oven, but also want a second oven. You offer a stand alone oven/range that could easily have been installed in place of the cabinet and is available if I would have chosen to not have the vent hood. More flexibility would be great.

4.9
Verified Homeowner
Panama City Beach, FL, on Sep 11, 2026

Disliked the concrete quality but issue was resolved thanks to [name removed]

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 10, 2026

[name removed], the Builder that worked with us kept us updated on a regular basis. He was awesome answered any questions was there whenever we needed something he was just wonderful. I can’t speak highly enough.

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 09, 2026

I liked all the updates that I got throughout the process. I also liked that my closing was able to be worked into my schedule.

5.0
Verified Homeowner
Panama City Beach, FL, on Sep 01, 2026

[name removed] did a really good job of updating us weekly on the progress of our home. We have no complaints.

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 30, 2026

We can’t think of anything. Everything went smoothly and quickly. We’ve been very well pleased.

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 30, 2026

We appreciated our home builder [name removed]’s hard work, and his great communication. Out Sales person [name removed] made himself available for questions and made this easy.

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 30, 2026

Loved working with [name removed] through the QC process, she was awesome

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 28, 2026

I appreciated the can-do attitude exhibited from every member of the team. Whatever they could do to optimize the experience for us.

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 28, 2026

Overall easy and coomplete support. Some limitations on options but understanbd they cannot offer the world. Little flexibility and nothing outside of the options. Not always the best price on options but convenience has its price.

4.8
Verified Homeowner
Panama City Beach, FL, on Aug 27, 2026

Everyone was super friendly and helpful. Great communication.

4.9
Verified Homeowner
Panama City Beach, FL, on Aug 25, 2026

Appreciate all updates from our builder. [name removed]. We were in tx even our remote close was smooth as ever. After moving in we found a few cheap shortcuts. Not sure if it’s minto? Or electrician? Lightbulbs were not the new type & we would think they be the ones that do not get hot!!electrical issues are still forthcoming.

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 18, 2026

My #1 like was that our builder, [name removed], was very easy to work with. He was easy to reach, explained the process clearly, resolved every issue that came up along the way and said from the start to trust him. I trusted [name removed] and he came through for us. Sometimes it wasn’t easy to deal with the setbacks we had during the build, but [name removed] always reassured us that we would receive a quality home at closing, and we did.

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 18, 2026

Our builder/superintendent [name removed]! He is the most knowledgeable, caring, and considerate person we have ever dealt with. We had three different ones during our first build in phase 3 and a terrible experience but [name removed] definitely gave me confidence back in the building process. Please keep this man around because he’s an asset for your organization. The quality of the home is so much better than our build in phase 3. Thank you!

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 17, 2026

We purchased a house when it was basically complete so we did not have much communication with builder, the communication we had was good. Due to a family emergency he was unable to show up after closing . We still are having trouble programming garage doors and the [name removed] rep we have been given is not very responsive

4.4
Verified Homeowner
Panama City Beach, FL, on Aug 17, 2026

They kept me informed with all that was going on. They sent pictures, etc of progress. I was too far away to come by and see for myself. That made me feel involved in everything that was happening.

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 11, 2026

It was a smooth and easy process as everyone was very helpful, courteous and ready to do what it takes so that we were happy and satisfied. In short, a very smooth easy process. In short, during our purchase to move in journey everyone with [name removed] has been awesome!

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 06, 2026

Overall, my purchase experience was very positive and seamless. [name removed] was absolutely fantastic—knowledgeable, responsive, and helpful throughout the entire process. [name removed], my builder, was also very knowledgeable and did a great job addressing any concerns. My only suggestion would be to offer a few more customization options, such as luxury vinyl plank flooring instead of laminate. [name removed] and [name removed] and [name removed] at the front desk were always friendly and eager to help. All three design ladies helped tremendously over our build, we had several questions and [name removed], [name removed] and [name removed] were great help.

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 03, 2026

[name removed] was great helping us pick our "Bs". Also the frequency of the updates on the build and responsiveness to our concerns were top notch.

5.0
Verified Homeowner
Panama City Beach, FL, on Aug 03, 2026

our builder, [name removed] was fantastic!

5.0
Verified Homeowner