Overall Satisfaction
Community Profile
Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, SC, on Apr 23, 2026
Design appointment could have been more thorough. It went well and she was friendly and helpful but there were half a dozen “surprises” when I did my walk through that should have been discussed in the design meeting
Hardeeville, on Apr 24, 2026
The fact that 100% of all issues I had fall back to one think lack of supervision
Hardeeville, on Apr 24, 2026
Very happy here. [name removed], our sight supervisor was excellent. [name removed], our sale representative was excellent. Glad to be in Minto Community. [name removed]
Hardeeville, on Apr 22, 2026
Time it has taken for landscaping issues to be resolved.
Hardeeville, SC, on Apr 22, 2026
The purchase experience was stellar! Dominik “Dom” [name removed] was our salesperson and my wife were extremely impressed by his professionalism, steady stream of information and availability to answer any question that arose before, during and after the sale of our house. Not only was “Dom” really good at his job but he also made the process fun and that is a compliment to easy-going personality. Honestly, I privately dreaded this process because of past experiences with other companies but “Dom” made it enjoyable. He is very valuable to [name removed] and should be rewarded for the way he represents the company and his comprehensive explanations how the entire process works and his prompt responses to any questions we had. He probably has a million things going on everyday but truly when we had a question, he was there! After the sales process, we moved on to the building process and were assigned [name removed], the construction superintendent. Wow! We decided right off and the beginning of the building process that we were extremely fortunate in having [name removed] assigned to us as our Buiding Superintendent. We first met him at “Meet the Builder” day which we traveled from Charleston, South [name removed] to attend. In the office, [name removed] articulated the building process to us in a detailed manner whereby we really had no questions due to his knowledge and background. He informed us that he would keep us informed entirely throughout the building process and he certainly kept his promise. [name removed] is extremely gifted in this field and his knowledge of the home building process made us feel at ease at each step. Like “Dom”, he was always made himself available for any amateur questions we had and we had many. It didn’t matter because [name removed] would so eloquently would ease our stress and answer and explain things in an understandable manner and returned each and every call promptly with a competent, detailed answer. We have never experienced such great customer friendly service and when you purchase a major item such as a house, you hope for that quality service. However, our hope turned into a reality as [name removed] bailed every deadline, updated us promptly and extensively with photos, detailed explanations all with a smile. Like “Dom”, I don’t know how they are so graceful and remember things with all they have going on but [name removed] is definitely a cut above any building superintendent we have met and his skills on the front line will undoubtedly illustrate [name removed]’s commitment to excellence and both he and “Dom” should be rewarded for their dedication to making home buyers feel comfortable in making a large investment. [name removed] even stopped by several times after we moved in just to make sure we had everything we needed. He earned a “10” rating in every aspect of this process and believe he should be recognized for his hard work, communication, knowledge and attention to detail in organizing all the fine details to insure the actual builders were doing a high quality job, which they did. Aside from the hardship of moving after living in the same house for close to 30 years, the move in went smoothly and the many contractors continued to work hard to build on our street, Sandcastle Drive. They were always respectful to our parking needs, cleanup and adjusting to having a now full-time residents living in between other houses being built. The home builders and trades always kept the areas clean and accessible during the move-in process and they are the unsung heroes of this operation and they should be rewarded and acknowledged as we appreciate them. Everyday they show up and do a hard job in changing weather, changing neighbors and areas and do so in a complete rhythmic flow that just works because they go out of their way with true hard work and grit to go finish their job and not only finish their jobs but finish them brilliantly! We were assigned to MasterCare Superintendent [name removed]. We only met [name removed] once so I can’t give a detailed review because our after move-in was short but he arranged immediately for the small issues to be resolved with fixes. So he is 1 for 1 as they say in baseball and I’m sure our year with [name removed] with flow smoothly as the buying and building process went. If I had to say 1 area which we could have used help on during and specifically after moving in was receiving a detailed presentation on how to navigate this community through the many tentacles of the social media set-up (example [name removed] Reach, Group activities. A large part of that deficiency’s are a result of my complete lack of social medial awareness. My wife and I were the odd couple and have limited experience in that area and we never even had a Facebook page in our lives. Therefore, that’s on us but as we learn on a daily basic how to traverse through this area, it is quite overwhelming. Nevertheless, it is just another thing to learn and I saw several introductory classes offered for buyers just like us to help out in this area so that is a big positive and kudos to [name removed] and the [name removed] Staff in thinking ahead and providing that help with will be extremely needed when we reach the point we can partake. We thank [name removed] for their selection of quality personnel in all areas and really look forward to eventually taking advantage in all this community has to offer, which is plenty! Thanks again for everyone’s combined effort in making this process such a success.
Hardeeville, on Apr 23, 2026
Both [name removed] at Mastercare and [name removed] in Sales were great to work with. They answered all my questions promptly and with thought.
Hardeeville, on Apr 21, 2026
[name removed] has been very responsive and helpful. She represents [name removed] well. It is a pleasure to work with her.
Hardeeville, SC, on Apr 21, 2026
[name removed] and [name removed] did a great job walking us through the options; we just thought they were locked in much sooner then necessary and doing them seperatly made thinks harder
Hardeeville, on Apr 20, 2026
Have enjoyed working with everyone I've come into contact with, especially [name removed] and Will from the Construction team and MasterCare.
Hardeeville, SC, on Apr 21, 2026
Refusal to make any adaptations, carelessness of workmanship, quality of construction
Hardeeville, on Apr 23, 2026
From our first visit and working with [name removed] and throughout the build with [name removed] and finally with with [name removed], the whole process and communications went very smoothly.
Hardeeville, SC, on Apr 17, 2026
The sales staff ([name removed])was very informative, & from the 1st inspection to the final walk thru [name removed] was very helpful, answering all our questions, and helping us thru the move in.
Hardeeville, on Apr 14, 2026
The whole experience was really good. My only disappointment would be the interior doors. I had no idea they would be hollow.
Hardeeville, on Apr 22, 2026
We were happy with everything except our master bath tile shower. They had to come back about 4 times to fix pits in the grout just doing patch work and the last time they came, they finally scored the grout in the whole shower and put new grout in. It’s much better but still not the best.
Hardeeville, on Apr 13, 2026
Like - the prompt responsiveness of Master Care [name removed] Will [name removed]. We have worked with Will on a number of issues related to our home, and he is consistently prompt and helpful. He is truly a highly respected pro. We are fortunate to work with him!!! Dislike - we have had to engage with [name removed] on a number of issues, and I feel that if greater care was taken by the trades at the build stage, we would not be having as many issues as we are.
Hardeeville, SC, on Apr 16, 2026
Everything was very smooth and easy to understand. The process was great!
Hardeeville, on Apr 11, 2026
[name removed] has been very attentive to our needs. No issue being too small. We feel heard.
Hardeeville, SC, on Apr 15, 2026
The people! Everyone was easy to work with. From sales & front desk staff, construction supervisor, MasterCare & HOA, all have been very responsive and communicate very well. They have treated us like family.
Hardeeville, on Apr 16, 2026
Promptly providing contractors to resolve issues and follow up by our MasterCare representative [name removed], to insure completion
Hardeeville, on Apr 10, 2026
loved my builder, [name removed], and my follow up super, [name removed]. The whole deposit/calculations/pre-closing process leaves a lot to be desired.
Hardeeville, SC, on Apr 13, 2026
We had an excellent experience working with our construction manager. He was attentive to our needs from start to finish and consistently kept the lines of communication open. Anytime we had a question or concern, he responded quickly and thoroughly, which gave us great peace of mind throughout the process. What could have easily been a stressful situation was instead handled with professionalism and care, making the entire experience smooth and even enjoyable. We truly appreciated his dedication.
Hardeeville, on Apr 16, 2026
We love the quality of the home. We love the upgrade choices we had when purchasing the home. We love the communication between us and the building supervisor. The home is simply beautiful and we are very pleased.
Hardeeville, on Apr 10, 2026
My experience with [name removed] personnel has been wonderful, starting with [name removed], then [name removed], then [name removed]. All these guys are exceptional. I do wish [name removed] had sidewalks as I do a lot of walking and do not always feel safe. [name removed] needs to think about the safety of the residents. Several bushes need to be replanted as the roots are showing. Outside lighting does not seem adequate at night, especially on the interior sidewalks off the street. It's pitch dark! Too many people ignore the stop signs and speed limit, not just contractors but many residents. Basically, I love living here.
Hardeeville, SC, on Apr 13, 2026
I have no complaints, I love my home and feel like i got exactly what I thought I was getting, no complaints at all.
Hardeeville, on Apr 14, 2026
I like my Mastercare [name removed], [name removed]. She has always been there for us in a friendly, efficient and communicative manner. I disliked not having more of a say or choice. All options were astromincally overpriced so had to leave things out. Some options were not discussed so was unaware and too late to add. Basic options were outdated so had to upgrade. Some work was sub par. Driveways are not wide enough. For an active community, no sidewalks along streets so have to keep stopping and/or moving over for safety. [name removed] doesn't bend on certain things so had to make choices which affected us. Not being given lights, fans, choosing to not do mirror pages. And not having any price reduction was not right. I speak with family and friends and when I tell them that, they are shocked because their builder didn't do that. There are Not enough amenities for amount if people. We're old another community center. But found out after purchase that it is far off.
Hardeeville, SC, on Apr 10, 2026
Both [name removed] and [name removed] provided excellent communication throughout the process which was much appreciated
Hardeeville, on Apr 13, 2026
My builder [name removed] and latest Mastercare rep [name removed] have been superb through my whole process. The worst part was just the wait to get into the house because I was so anxious to be there. Thank goodness they delivered Early!!
Hardeeville, SC, on Apr 08, 2026
was hoping to close on the earlier side of the commitment range. 12/25/-2/26. closed 2/26
Hardeeville, on Apr 09, 2026
PRICES ARE A LITTLE OVER THE TOP ESPECIALLY ON THE UPGRADES. TOO MANY HOA RULES AND THEY USE A LOT OF CHEAP MATERIALS AND PAINT.
Hardeeville, on Apr 10, 2026
Communication was easy and fast responses. Love our home
Hardeeville, on Apr 05, 2026
Overall up to this point any issues we have had has been resolved, We are only 6 months in our new home at this point although
Hardeeville, SC, on Apr 07, 2026
The friendliness of everyone. Up dates on my villa weekly.
Hardeeville, on Apr 03, 2026
The process for landscaping requests and approval takes too long and it’s too XXXXX bersome.
Hardeeville, SC, on Apr 04, 2026
Everything up until move-in was a very smooth process. If we ever had a question, it was answered immediately, and I felt like my superintendent [name removed] was really interested in our concerns and our getting the home that we expected.
Hardeeville, on Apr 09, 2026
The staff is always there and receptive to working through any issues that I have needed to raise.
Hardeeville, on Apr 02, 2026
My yard has been torn up for half of the time that I have lived here and I've been here for 7 months. Mud and dirt is constantly tracked on my walkway because of this. Also I have to clean my screens and aluminum on my screen porch and furniture weekly because the water truck not always water the dirt road next to my house that is used numerous times a day by construction vehicles. With All of this, no one seems to care.
Hardeeville, SC, on Apr 03, 2026
[name removed] gave us timely updates and was very responsive to our questions/requests.
Hardeeville, on Apr 09, 2026
Everyone who represented the [name removed] organization has been great. [name removed], our rep through this 1st year in home, has been ultra responsive and attentive to our needs. She truly cares that her customers are happy and is diligent in resolving issues for us.
Hardeeville, on Apr 01, 2026
All involved including, but not limited to the: General Contractor, workers, warranty advisor, and all others are knowledgeable, professional, and have a real interest in taking care of each homeowner and future homeowner.
Hardeeville, SC, on Apr 02, 2026
The whole process has been very straightforward and easy to follow. Met many people that provided an exceptional experience.
Hardeeville, on Apr 07, 2026
We bought a Villa and we requested that the color not be [name removed] (Pink). We were told that the builder decides the color. Of course we were later informed we were getting a pink house with no recourse. I found out a neighbor (who will remain anonymous) near our house was allowed to pay extra before settlement to choose a new color. Now we are stuck with a pink house with no recourse that may be difficult to sell due to the exterior color when that day comes. Also our USPS Mail personnel make mental mistakes by placing mail and keys for packages that are intended for others in our mail boxes. On the flip side Minto employees that we have worked with this last year [name removed] and [name removed] have been great. They have both been responsive and made it easy on us for warranty repairs.
Hardeeville, SC, on Mar 30, 2026
Should of notified us that a as built plot plan was needed. Getting one after closing cost double.
Hardeeville, SC, on Mar 29, 2026
My sales person [name removed] was amazing- My building supervisor was extremely helpful and responsive The only negative with my bamboo is the two outside lights…the front door swings out and hits/nicks the door. If you look at the sample home you’ll see it is nicked as well .WHY!?
Hardeeville, on Mar 30, 2026
I have been sick for 3 months and home bound. I know every inch of this property. The build has been almost perfect and little to complain about. Small dish washer issue my MC [name removed] [name removed] was here with [name removed] resolved in minutes. She even said she would contact Whirlpool for me because of my surgery if necessary. All of the people at Minto have been great.
Hardeeville, on Apr 06, 2026
My home is beautiful and very comfortable. [name removed] has been a tremendous & helpful resource in navigating certain issues. Very professional and prompt.
Hardeeville, on Mar 28, 2026
Everyone we have talked to has been professional, nice, knowledgeable, and has communicated every step.
Hardeeville, SC, on Mar 29, 2026
[name removed] our contractor was amazing. [name removed] our salesman was great as well.
Hardeeville, on Mar 23, 2026
Enjoyed working with [name removed] as our Mastercare person, very professional
Hardeeville, SC, on Mar 27, 2026
Would have liked a pool expert at Option A to run through the pool options. Overall sales was outstanding and site superintendent went above and beyond to meet our needs and requests. [name removed] was always able to answer our questions and provided thorough answers.Provided insight to the building process.
Hardeeville, on Apr 06, 2026
Poor or no craftsman ship on the quality of our home. Our Mastercare rep. [name removed] was exceptional and did a great job, however other work that need approval above [name removed] was lacking, with the exception of [name removed], who was another outstanding employee!
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, SC, on Apr 23, 2026
Design appointment could have been more thorough. It went well and she was friendly and helpful but there were half a dozen “surprises” when I did my walk through that should have been discussed in the design meeting
Hardeeville, SC, on Apr 22, 2026
The purchase experience was stellar! Dominik “Dom” [name removed] was our salesperson and my wife were extremely impressed by his professionalism, steady stream of information and availability to answer any question that arose before, during and after the sale of our house. Not only was “Dom” really good at his job but he also made the process fun and that is a compliment to easy-going personality. Honestly, I privately dreaded this process because of past experiences with other companies but “Dom” made it enjoyable. He is very valuable to [name removed] and should be rewarded for the way he represents the company and his comprehensive explanations how the entire process works and his prompt responses to any questions we had. He probably has a million things going on everyday but truly when we had a question, he was there! After the sales process, we moved on to the building process and were assigned [name removed], the construction superintendent. Wow! We decided right off and the beginning of the building process that we were extremely fortunate in having [name removed] assigned to us as our Buiding Superintendent. We first met him at “Meet the Builder” day which we traveled from Charleston, South [name removed] to attend. In the office, [name removed] articulated the building process to us in a detailed manner whereby we really had no questions due to his knowledge and background. He informed us that he would keep us informed entirely throughout the building process and he certainly kept his promise. [name removed] is extremely gifted in this field and his knowledge of the home building process made us feel at ease at each step. Like “Dom”, he was always made himself available for any amateur questions we had and we had many. It didn’t matter because [name removed] would so eloquently would ease our stress and answer and explain things in an understandable manner and returned each and every call promptly with a competent, detailed answer. We have never experienced such great customer friendly service and when you purchase a major item such as a house, you hope for that quality service. However, our hope turned into a reality as [name removed] bailed every deadline, updated us promptly and extensively with photos, detailed explanations all with a smile. Like “Dom”, I don’t know how they are so graceful and remember things with all they have going on but [name removed] is definitely a cut above any building superintendent we have met and his skills on the front line will undoubtedly illustrate [name removed]’s commitment to excellence and both he and “Dom” should be rewarded for their dedication to making home buyers feel comfortable in making a large investment. [name removed] even stopped by several times after we moved in just to make sure we had everything we needed. He earned a “10” rating in every aspect of this process and believe he should be recognized for his hard work, communication, knowledge and attention to detail in organizing all the fine details to insure the actual builders were doing a high quality job, which they did. Aside from the hardship of moving after living in the same house for close to 30 years, the move in went smoothly and the many contractors continued to work hard to build on our street, Sandcastle Drive. They were always respectful to our parking needs, cleanup and adjusting to having a now full-time residents living in between other houses being built. The home builders and trades always kept the areas clean and accessible during the move-in process and they are the unsung heroes of this operation and they should be rewarded and acknowledged as we appreciate them. Everyday they show up and do a hard job in changing weather, changing neighbors and areas and do so in a complete rhythmic flow that just works because they go out of their way with true hard work and grit to go finish their job and not only finish their jobs but finish them brilliantly! We were assigned to MasterCare Superintendent [name removed]. We only met [name removed] once so I can’t give a detailed review because our after move-in was short but he arranged immediately for the small issues to be resolved with fixes. So he is 1 for 1 as they say in baseball and I’m sure our year with [name removed] with flow smoothly as the buying and building process went. If I had to say 1 area which we could have used help on during and specifically after moving in was receiving a detailed presentation on how to navigate this community through the many tentacles of the social media set-up (example [name removed] Reach, Group activities. A large part of that deficiency’s are a result of my complete lack of social medial awareness. My wife and I were the odd couple and have limited experience in that area and we never even had a Facebook page in our lives. Therefore, that’s on us but as we learn on a daily basic how to traverse through this area, it is quite overwhelming. Nevertheless, it is just another thing to learn and I saw several introductory classes offered for buyers just like us to help out in this area so that is a big positive and kudos to [name removed] and the [name removed] Staff in thinking ahead and providing that help with will be extremely needed when we reach the point we can partake. We thank [name removed] for their selection of quality personnel in all areas and really look forward to eventually taking advantage in all this community has to offer, which is plenty! Thanks again for everyone’s combined effort in making this process such a success.
Hardeeville, SC, on Apr 21, 2026
[name removed] and [name removed] did a great job walking us through the options; we just thought they were locked in much sooner then necessary and doing them seperatly made thinks harder
Hardeeville, SC, on Apr 21, 2026
Refusal to make any adaptations, carelessness of workmanship, quality of construction
Hardeeville, SC, on Apr 17, 2026
The sales staff ([name removed])was very informative, & from the 1st inspection to the final walk thru [name removed] was very helpful, answering all our questions, and helping us thru the move in.
Hardeeville, SC, on Apr 16, 2026
Everything was very smooth and easy to understand. The process was great!
Hardeeville, SC, on Apr 15, 2026
The people! Everyone was easy to work with. From sales & front desk staff, construction supervisor, MasterCare & HOA, all have been very responsive and communicate very well. They have treated us like family.
Hardeeville, SC, on Apr 13, 2026
We had an excellent experience working with our construction manager. He was attentive to our needs from start to finish and consistently kept the lines of communication open. Anytime we had a question or concern, he responded quickly and thoroughly, which gave us great peace of mind throughout the process. What could have easily been a stressful situation was instead handled with professionalism and care, making the entire experience smooth and even enjoyable. We truly appreciated his dedication.
Hardeeville, SC, on Apr 13, 2026
I have no complaints, I love my home and feel like i got exactly what I thought I was getting, no complaints at all.
Hardeeville, SC, on Apr 10, 2026
Both [name removed] and [name removed] provided excellent communication throughout the process which was much appreciated
Hardeeville, SC, on Apr 08, 2026
was hoping to close on the earlier side of the commitment range. 12/25/-2/26. closed 2/26
Hardeeville, SC, on Apr 07, 2026
The friendliness of everyone. Up dates on my villa weekly.
Hardeeville, SC, on Apr 04, 2026
Everything up until move-in was a very smooth process. If we ever had a question, it was answered immediately, and I felt like my superintendent [name removed] was really interested in our concerns and our getting the home that we expected.
Hardeeville, SC, on Apr 03, 2026
[name removed] gave us timely updates and was very responsive to our questions/requests.
Hardeeville, SC, on Apr 02, 2026
The whole process has been very straightforward and easy to follow. Met many people that provided an exceptional experience.
Hardeeville, SC, on Mar 30, 2026
Should of notified us that a as built plot plan was needed. Getting one after closing cost double.
Hardeeville, SC, on Mar 29, 2026
My sales person [name removed] was amazing- My building supervisor was extremely helpful and responsive The only negative with my bamboo is the two outside lights…the front door swings out and hits/nicks the door. If you look at the sample home you’ll see it is nicked as well .WHY!?
Hardeeville, SC, on Mar 29, 2026
[name removed] our contractor was amazing. [name removed] our salesman was great as well.
Hardeeville, SC, on Mar 27, 2026
Would have liked a pool expert at Option A to run through the pool options. Overall sales was outstanding and site superintendent went above and beyond to meet our needs and requests. [name removed] was always able to answer our questions and provided thorough answers.Provided insight to the building process.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Apr 24, 2026
Very happy here. [name removed], our sight supervisor was excellent. [name removed], our sale representative was excellent. Glad to be in Minto Community. [name removed]
Hardeeville, on Apr 22, 2026
Time it has taken for landscaping issues to be resolved.
Hardeeville, on Apr 21, 2026
[name removed] has been very responsive and helpful. She represents [name removed] well. It is a pleasure to work with her.
Hardeeville, on Apr 20, 2026
Have enjoyed working with everyone I've come into contact with, especially [name removed] and Will from the Construction team and MasterCare.
Hardeeville, on Apr 14, 2026
The whole experience was really good. My only disappointment would be the interior doors. I had no idea they would be hollow.
Hardeeville, on Apr 13, 2026
Like - the prompt responsiveness of Master Care [name removed] Will [name removed]. We have worked with Will on a number of issues related to our home, and he is consistently prompt and helpful. He is truly a highly respected pro. We are fortunate to work with him!!! Dislike - we have had to engage with [name removed] on a number of issues, and I feel that if greater care was taken by the trades at the build stage, we would not be having as many issues as we are.
Hardeeville, on Apr 11, 2026
[name removed] has been very attentive to our needs. No issue being too small. We feel heard.
Hardeeville, on Apr 10, 2026
loved my builder, [name removed], and my follow up super, [name removed]. The whole deposit/calculations/pre-closing process leaves a lot to be desired.
Hardeeville, on Apr 10, 2026
My experience with [name removed] personnel has been wonderful, starting with [name removed], then [name removed], then [name removed]. All these guys are exceptional. I do wish [name removed] had sidewalks as I do a lot of walking and do not always feel safe. [name removed] needs to think about the safety of the residents. Several bushes need to be replanted as the roots are showing. Outside lighting does not seem adequate at night, especially on the interior sidewalks off the street. It's pitch dark! Too many people ignore the stop signs and speed limit, not just contractors but many residents. Basically, I love living here.
Hardeeville, on Apr 09, 2026
PRICES ARE A LITTLE OVER THE TOP ESPECIALLY ON THE UPGRADES. TOO MANY HOA RULES AND THEY USE A LOT OF CHEAP MATERIALS AND PAINT.
Hardeeville, on Apr 05, 2026
Overall up to this point any issues we have had has been resolved, We are only 6 months in our new home at this point although
Hardeeville, on Apr 03, 2026
The process for landscaping requests and approval takes too long and it’s too XXXXX bersome.
Hardeeville, on Apr 02, 2026
My yard has been torn up for half of the time that I have lived here and I've been here for 7 months. Mud and dirt is constantly tracked on my walkway because of this. Also I have to clean my screens and aluminum on my screen porch and furniture weekly because the water truck not always water the dirt road next to my house that is used numerous times a day by construction vehicles. With All of this, no one seems to care.
Hardeeville, on Apr 01, 2026
All involved including, but not limited to the: General Contractor, workers, warranty advisor, and all others are knowledgeable, professional, and have a real interest in taking care of each homeowner and future homeowner.
Hardeeville, on Mar 30, 2026
I have been sick for 3 months and home bound. I know every inch of this property. The build has been almost perfect and little to complain about. Small dish washer issue my MC [name removed] [name removed] was here with [name removed] resolved in minutes. She even said she would contact Whirlpool for me because of my surgery if necessary. All of the people at Minto have been great.
Hardeeville, on Mar 28, 2026
Everyone we have talked to has been professional, nice, knowledgeable, and has communicated every step.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Apr 24, 2026
The fact that 100% of all issues I had fall back to one think lack of supervision
Hardeeville, on Apr 23, 2026
Both [name removed] at Mastercare and [name removed] in Sales were great to work with. They answered all my questions promptly and with thought.
Hardeeville, on Apr 23, 2026
From our first visit and working with [name removed] and throughout the build with [name removed] and finally with with [name removed], the whole process and communications went very smoothly.
Hardeeville, on Apr 22, 2026
We were happy with everything except our master bath tile shower. They had to come back about 4 times to fix pits in the grout just doing patch work and the last time they came, they finally scored the grout in the whole shower and put new grout in. It’s much better but still not the best.
Hardeeville, on Apr 16, 2026
Promptly providing contractors to resolve issues and follow up by our MasterCare representative [name removed], to insure completion
Hardeeville, on Apr 16, 2026
We love the quality of the home. We love the upgrade choices we had when purchasing the home. We love the communication between us and the building supervisor. The home is simply beautiful and we are very pleased.
Hardeeville, on Apr 14, 2026
I like my Mastercare [name removed], [name removed]. She has always been there for us in a friendly, efficient and communicative manner. I disliked not having more of a say or choice. All options were astromincally overpriced so had to leave things out. Some options were not discussed so was unaware and too late to add. Basic options were outdated so had to upgrade. Some work was sub par. Driveways are not wide enough. For an active community, no sidewalks along streets so have to keep stopping and/or moving over for safety. [name removed] doesn't bend on certain things so had to make choices which affected us. Not being given lights, fans, choosing to not do mirror pages. And not having any price reduction was not right. I speak with family and friends and when I tell them that, they are shocked because their builder didn't do that. There are Not enough amenities for amount if people. We're old another community center. But found out after purchase that it is far off.
Hardeeville, on Apr 13, 2026
My builder [name removed] and latest Mastercare rep [name removed] have been superb through my whole process. The worst part was just the wait to get into the house because I was so anxious to be there. Thank goodness they delivered Early!!
Hardeeville, on Apr 10, 2026
Communication was easy and fast responses. Love our home
Hardeeville, on Apr 09, 2026
The staff is always there and receptive to working through any issues that I have needed to raise.
Hardeeville, on Apr 09, 2026
Everyone who represented the [name removed] organization has been great. [name removed], our rep through this 1st year in home, has been ultra responsive and attentive to our needs. She truly cares that her customers are happy and is diligent in resolving issues for us.
Hardeeville, on Apr 07, 2026
We bought a Villa and we requested that the color not be [name removed] (Pink). We were told that the builder decides the color. Of course we were later informed we were getting a pink house with no recourse. I found out a neighbor (who will remain anonymous) near our house was allowed to pay extra before settlement to choose a new color. Now we are stuck with a pink house with no recourse that may be difficult to sell due to the exterior color when that day comes. Also our USPS Mail personnel make mental mistakes by placing mail and keys for packages that are intended for others in our mail boxes. On the flip side Minto employees that we have worked with this last year [name removed] and [name removed] have been great. They have both been responsive and made it easy on us for warranty repairs.
Hardeeville, on Apr 06, 2026
My home is beautiful and very comfortable. [name removed] has been a tremendous & helpful resource in navigating certain issues. Very professional and prompt.
Hardeeville, on Apr 06, 2026
Poor or no craftsman ship on the quality of our home. Our Mastercare rep. [name removed] was exceptional and did a great job, however other work that need approval above [name removed] was lacking, with the exception of [name removed], who was another outstanding employee!