Overall Satisfaction
Community Profile
Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Apr 15, 2025
Willingness to please.. rapid response on home issues.. landscape responses not so much
Hardeeville, SC, on Apr 20, 2025
Not enough time with [name removed]. Still don't know how to get involved in activities or all that my new community has to offer.
Hardeeville, on Apr 22, 2025
Our supervisor [name removed] was excellent, our sales woman [name removed] was excellent and [name removed] - Home inspection was excellent!!
Hardeeville, on Apr 13, 2025
we couldnt get an island home, which we wanted, and settled for smaller home
Hardeeville, on Apr 19, 2025
Love our home and the build process. Everone made it simple once we were able to speak with folks. Challenges were not being able to solicited or call me in Minnesota, getting my own realtor solved that
Hardeeville, on Apr 10, 2025
The quality of the construction is fantastic. Very impressed with drainage layout that is able to address any flooding possibilities.
Hardeeville, on Apr 18, 2025
The selection process and no variances allowed. Also not pleased with bait and switch on the microwave
Hardeeville, SC, on Apr 18, 2025
We liked how friendly and accommodating the staff was. We disliked the quality of the home, there was very little craftsmanship. Everything is sub-contracted, certainly by the lowest bidder and the quality or lack of shows.
Hardeeville, on Apr 17, 2025
[name removed] reps have been very responsive with any issues or concerns. [name removed] kept us informed as the construction of our home progressed through the various stages.
Hardeeville, SC, on Apr 17, 2025
Keeping informed about the building progress. We enjoyed our weekly updates
Hardeeville, on Apr 06, 2025
[name removed] communicated weekly and built my dream home, ready ahead of time and it was move-in ready. My salesman, [name removed] was great. He heard my needs and got me the lot I needed. The whole experience was so exciting and every day since I moved in has been Amazing!!!! [name removed] has been very easy to work with and makes repairs happen -there have only been a few minor issues and the workmanship has been excellent. The community is beautiful and well maintained. We all look forward to more amenities as we are growing bigger.
Hardeeville, on Apr 15, 2025
Each member of the team has responded quickly and accurately.
Hardeeville, SC, on Apr 16, 2025
[name removed] our builder was excellent very thorough and professional very pleased with the quality of our home he made the process easy
Hardeeville, on Apr 03, 2025
Always there to assist. Easy to contact. Fast response. Congenial attitudes.
Hardeeville, on Apr 15, 2025
Our superintendent was very efficient and ahead of schedule.
Hardeeville, on Apr 03, 2025
Cell service is horrible. I consistently lose calls and have done so while switching from Verizon to Spectrum and now Mint Mobile. I learned there is only 1 cell tower near the entrance to LMHH. This cell tower must get overloaded and consistently drops my calls. I can't use my cell in my Dreamsicle office. I get a message that I am "Not Registered on Network" message, meaning my phone isn't connecting to your mobile provider's network, preventing calls, texts, and data access. I have to turn on Airplane mode and then turn it off or go to another part of the house for service and it still drops calls left and right. Very disturbing. What if there is any emergency and I can't call out or drop the call to 911??? A new, additional cell tower is desperately needed here in LMHH as I'm hearing this from many others in Phase 7.
Hardeeville, on Apr 14, 2025
Overall, we have been pleased with our home and our experience.
Hardeeville, SC, on Apr 16, 2025
Our salesman and our superintendent were fabulous.
Hardeeville, on Apr 01, 2025
Everyone we dealt with from the beginning of the process to the end was extremely helpful and looked out for our best interest. Any time a question or issue arose, it was addressed immediately; whether it was our sales person, [name removed], our designer, [name removed], our builder, [name removed], or our MasterCare rep, [name removed], everything was resolved with the exception of an issue with our roof, which was brought about by our inspector, [name removed]. [name removed] is currently in the process of discussing this issue with [name removed] and the roofing company and will get back to us shortly. Overall, we are extremely happy with our home and the community.
Hardeeville, SC, on Apr 13, 2025
There a few minor itms that need repairs ( sink in master bath has a chip and concrete walkway has footprints and unhappy w location of dining room light fixture)
Hardeeville, on Mar 28, 2025
No one to talk about the community The sticker on the car How to use the passport card How to get in and out of the pool area These issues are probably discussed at the 101 meeting I moved in at the first of the month and felt lost
Hardeeville, on Mar 25, 2025
[name removed] has been very prompt to respond to any requests. Excellent service and quality of my home.
Hardeeville, SC, on Apr 09, 2025
Sales and construction staff were very good. Some design issues with regard to safety: -Garage lip is a complete hazard and should never be in the design. -55+ community that comes standard with a stepdown shower step is a bit mind-boggling. Some Material choices that were provided by minto were below our standards for this level of a home.
Hardeeville, on Apr 11, 2025
[name removed] our customer care manager was right on top of any issue we had in our first 6 months. All issues were resolved on schedule. Quality of build is excellent
Hardeeville, on Mar 24, 2025
Whenever I had an issue and called my master care representative responded immediately, and the problem was solved. . The home overall as a new build had very minor issues, and I was impressed with the quality of Construction.
Hardeeville, SC, on Apr 07, 2025
Communication was outstanding....At every stage of the process, communication was clear and maintained.
Hardeeville, on Mar 24, 2025
The quality of the house and the well maintained amenities
Hardeeville, SC, on Apr 06, 2025
[name removed] WAS WONDERFUL AND HELPED ME FIND MY PERFECT LOCATION. [name removed] MY BUILDING SUPERVISOR ALWAYS COMMUNICATED WITH ME AND KEPT ME AT EASE WITH THIS LONG DISTANCE BUILD. HE WAS ALWAYS QUICK TO RESPOND WITH QUESTIONS AND CONCERNS. [name removed] FROM MASTER CARE, SHE QUICKLY ADDRESSED CONCERNS AND HAD PEOPLE IN MY HOME TO FIX ANY ISSUES. WHAT I DIDNT LIKE IS THE TERRIBLE PAINT QUALITY. I PAID EXTRA TO HAVE MY WHOLE HOUSE PAINTED. CHEAP FLAT PAINT THAT SHOWS EVERY BLEMISH AND MARK. I WOULD HAVE BEEN HAPPY TO HAVE PAID A LITTLE MORE FOR A QUALITY PAINT IE:SEMI GLOSS. IT WAS A WASTE OF MONEY AND WILL NEED TO HAVE THE HOUSE EVENTUALLY REPAINTED. HATED HAVING TO SIGN PAPERS ON LINE FOR CLOSING WITH NO EXPLAINATION OF WHAT I WAS SIGNING. HAD TO DO MY OWN RESEARCH. I HAVE NEVER BEEN TO A CLOSING WHERE PAPERS ARE NOT SIGNED AND EXPLAINED IN PERSON. I FELT VERY UNCOMFORTABLE WITH THIS.HIDDEN COSTS I WAS NOT AWARE OF OR IT WASNT EXPLAINED TO ME
Hardeeville, on Apr 10, 2025
Working with our Master Care Superintendent, [name removed]!
Hardeeville, on Mar 23, 2025
Absolutely nothing. All went smoothly from start to finish.
Hardeeville, SC, on Apr 06, 2025
We were somewhat confused about the timeframe when the house would be available. Once timeframe was clarified we could then finalize our plans for completing the purchase and moving.
Hardeeville, on Apr 09, 2025
[name removed] was a delight to work with. She exceeded my expectations with her professional manner, knowledge and efficiency resolving my six month issues.
Hardeeville, on Mar 19, 2025
Some minor issues arose during our first year and we were lucky to have [name removed] as our service rep. She does a fantastic job of promptly responding to our requests and then following up on whether the job was completed to our satisfaction! Great service!!!
Hardeeville, SC, on Apr 05, 2025
Everything was great. No complaints except I wish I could have paid a bit more for a better dishwasher and stove. Now I have to pay for new ones that meet my wants and get rid of what would be perfectly good for someone else and being brand new I feel it's such a waste.
Hardeeville, on Apr 08, 2025
Most liked - the sales & design & warranty people have been awesome - and we like the home design. What we did not like- the approach taken with managing subcontractor performance. There us a lot of mess up causing re-work which in turn results in cost to the customer.
Hardeeville, on Mar 18, 2025
From our building superintendent, [name removed], to our Mastercare rep, [name removed], any issues we had were promptly taken care of. They were both kind, courteous, and helpful as was our sales rep, [name removed].
Hardeeville, SC, on Apr 04, 2025
[name removed] law firm, [name removed] was assigned to handle my closing. . Never spoke to her. No explanations about the closing statement, no personal contact. Thank goodness for April and front desk, [name removed] for some assistance. I had to call them on closing day to find out what was the procedure. All she did was send me the closing statement, but It was under the name Admin. I was lucky not to have deleted it. [name removed] after signing the Doc u sign I was trying to notify the Post office about forwarding my mail to my new location. However it was rejected saying no such address. I emailed [name removed], no answer. I called the firm to find out why, and learned that [name removed] had left the firm on Feb. 21, Friday and I did not close until Tuesday, Feb. 25., the scheduled date. [name removed] suggested I call the Deeds office and city assessors I suggested it was not my job, I'm sure they would not accept my call. So, [name removed] did the follow up. During the month of March, there were more forms that should have been at the signing date. and I was also not aware that I needed to contact the HOA until my arrival, on March 29.
Hardeeville, on Mar 12, 2025
[name removed] was an excellent advocate in handling any and all concerns with our new home and kept us informed and also taught us a lot
Hardeeville, on Mar 31, 2025
Liked that all the salespeople in the process were professional and kind, very responsive
Hardeeville, SC, on Apr 02, 2025
I thought it went very smoothly, and everyone was extremely helpful and friendly. I had a 3 month window from November- March 2024/2025. My closing date was February 28, and I wished it would have been sooner.
Hardeeville, on Mar 09, 2025
It started at the sale when our sales person fell off the face of the earth and we were not contacted for quite some time until we reached out to find out what was going on. Once assigned a new sales person things got better. From that point to closing things went smoother. After closing we found several items in the home that needed to be fixed and unfortunately almost one year later we are still working on getting them fixed, most notable the shower. The general workmanship on the house is not stellar based on the price we paid for the house, lot and upgrades. Unfortunately we have been told that cosmetic items will not be fixed and that we purchased a production home NOT a custom build home. This was a very unprofessional answer even if it's the truth. It's been difficult to get a timely response to get items fixed, I have started communicating by text to get a timeline of how long it does take to get a response. We never did our 6 month walk through and now it appears it is a scramble to get things fixed as we approach our one year mark. I am not sure if the issues is Mintos or their representatives but either way it is not a good look.
Hardeeville, on Mar 29, 2025
Overall we worried about the craftsmanship of our home. Things were clearly broken or damaged yet the workers still installed it. Our super constantly answered our calls and texts and reassured us that [name removed] would make things right. We are grateful to have a new Minto Master Care who doesn't dismiss our concerns and quickly answers our concerns. She is a breath of fresh air! Our perspective on the situation is swiftly moving toward a much more positive experience. Thank you for the opportunity to share our inner thoughts.
Hardeeville, SC, on Apr 02, 2025
[name removed] was very easy to communicate with and always provided updates and answered questions when I had them. My sales person [name removed] was the best.
Hardeeville, on Mar 06, 2025
[name removed] is our MasterCare agent. He has been very responsive to our needs and understands our issues. As new issues arise [name removed] has been very helpful. It’s been a pleasure working with him 100%.
Hardeeville, on Mar 28, 2025
We disliked the decor center and did not have a complete knowledge of the some of the products and options.
Hardeeville, SC, on Apr 01, 2025
Getting updates was a little difficult for a while and it seemed like our house slipped through the cracks. It was one of the first framed and the last to close which was frustrating.
Hardeeville, on Mar 27, 2025
It boils down to the people with whom I’ve had the pleasure of working with from [name removed] in Sales, our Building Superintendent, [name removed], Master Care Associate, [name removed], [name removed] in Design.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, SC, on Apr 20, 2025
Not enough time with [name removed]. Still don't know how to get involved in activities or all that my new community has to offer.
Hardeeville, SC, on Apr 18, 2025
We liked how friendly and accommodating the staff was. We disliked the quality of the home, there was very little craftsmanship. Everything is sub-contracted, certainly by the lowest bidder and the quality or lack of shows.
Hardeeville, SC, on Apr 17, 2025
Keeping informed about the building progress. We enjoyed our weekly updates
Hardeeville, SC, on Apr 16, 2025
[name removed] our builder was excellent very thorough and professional very pleased with the quality of our home he made the process easy
Hardeeville, SC, on Apr 16, 2025
Our salesman and our superintendent were fabulous.
Hardeeville, SC, on Apr 13, 2025
There a few minor itms that need repairs ( sink in master bath has a chip and concrete walkway has footprints and unhappy w location of dining room light fixture)
Hardeeville, SC, on Apr 09, 2025
Sales and construction staff were very good. Some design issues with regard to safety: -Garage lip is a complete hazard and should never be in the design. -55+ community that comes standard with a stepdown shower step is a bit mind-boggling. Some Material choices that were provided by minto were below our standards for this level of a home.
Hardeeville, SC, on Apr 07, 2025
Communication was outstanding....At every stage of the process, communication was clear and maintained.
Hardeeville, SC, on Apr 06, 2025
[name removed] WAS WONDERFUL AND HELPED ME FIND MY PERFECT LOCATION. [name removed] MY BUILDING SUPERVISOR ALWAYS COMMUNICATED WITH ME AND KEPT ME AT EASE WITH THIS LONG DISTANCE BUILD. HE WAS ALWAYS QUICK TO RESPOND WITH QUESTIONS AND CONCERNS. [name removed] FROM MASTER CARE, SHE QUICKLY ADDRESSED CONCERNS AND HAD PEOPLE IN MY HOME TO FIX ANY ISSUES. WHAT I DIDNT LIKE IS THE TERRIBLE PAINT QUALITY. I PAID EXTRA TO HAVE MY WHOLE HOUSE PAINTED. CHEAP FLAT PAINT THAT SHOWS EVERY BLEMISH AND MARK. I WOULD HAVE BEEN HAPPY TO HAVE PAID A LITTLE MORE FOR A QUALITY PAINT IE:SEMI GLOSS. IT WAS A WASTE OF MONEY AND WILL NEED TO HAVE THE HOUSE EVENTUALLY REPAINTED. HATED HAVING TO SIGN PAPERS ON LINE FOR CLOSING WITH NO EXPLAINATION OF WHAT I WAS SIGNING. HAD TO DO MY OWN RESEARCH. I HAVE NEVER BEEN TO A CLOSING WHERE PAPERS ARE NOT SIGNED AND EXPLAINED IN PERSON. I FELT VERY UNCOMFORTABLE WITH THIS.HIDDEN COSTS I WAS NOT AWARE OF OR IT WASNT EXPLAINED TO ME
Hardeeville, SC, on Apr 06, 2025
We were somewhat confused about the timeframe when the house would be available. Once timeframe was clarified we could then finalize our plans for completing the purchase and moving.
Hardeeville, SC, on Apr 05, 2025
Everything was great. No complaints except I wish I could have paid a bit more for a better dishwasher and stove. Now I have to pay for new ones that meet my wants and get rid of what would be perfectly good for someone else and being brand new I feel it's such a waste.
Hardeeville, SC, on Apr 04, 2025
[name removed] law firm, [name removed] was assigned to handle my closing. . Never spoke to her. No explanations about the closing statement, no personal contact. Thank goodness for April and front desk, [name removed] for some assistance. I had to call them on closing day to find out what was the procedure. All she did was send me the closing statement, but It was under the name Admin. I was lucky not to have deleted it. [name removed] after signing the Doc u sign I was trying to notify the Post office about forwarding my mail to my new location. However it was rejected saying no such address. I emailed [name removed], no answer. I called the firm to find out why, and learned that [name removed] had left the firm on Feb. 21, Friday and I did not close until Tuesday, Feb. 25., the scheduled date. [name removed] suggested I call the Deeds office and city assessors I suggested it was not my job, I'm sure they would not accept my call. So, [name removed] did the follow up. During the month of March, there were more forms that should have been at the signing date. and I was also not aware that I needed to contact the HOA until my arrival, on March 29.
Hardeeville, SC, on Apr 02, 2025
I thought it went very smoothly, and everyone was extremely helpful and friendly. I had a 3 month window from November- March 2024/2025. My closing date was February 28, and I wished it would have been sooner.
Hardeeville, SC, on Apr 02, 2025
[name removed] was very easy to communicate with and always provided updates and answered questions when I had them. My sales person [name removed] was the best.
Hardeeville, SC, on Apr 01, 2025
Getting updates was a little difficult for a while and it seemed like our house slipped through the cracks. It was one of the first framed and the last to close which was frustrating.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Apr 22, 2025
Our supervisor [name removed] was excellent, our sales woman [name removed] was excellent and [name removed] - Home inspection was excellent!!
Hardeeville, on Apr 19, 2025
Love our home and the build process. Everone made it simple once we were able to speak with folks. Challenges were not being able to solicited or call me in Minnesota, getting my own realtor solved that
Hardeeville, on Apr 18, 2025
The selection process and no variances allowed. Also not pleased with bait and switch on the microwave
Hardeeville, on Apr 17, 2025
[name removed] reps have been very responsive with any issues or concerns. [name removed] kept us informed as the construction of our home progressed through the various stages.
Hardeeville, on Apr 15, 2025
Each member of the team has responded quickly and accurately.
Hardeeville, on Apr 15, 2025
Our superintendent was very efficient and ahead of schedule.
Hardeeville, on Apr 14, 2025
Overall, we have been pleased with our home and our experience.
Hardeeville, on Apr 11, 2025
[name removed] our customer care manager was right on top of any issue we had in our first 6 months. All issues were resolved on schedule. Quality of build is excellent
Hardeeville, on Apr 10, 2025
Working with our Master Care Superintendent, [name removed]!
Hardeeville, on Apr 09, 2025
[name removed] was a delight to work with. She exceeded my expectations with her professional manner, knowledge and efficiency resolving my six month issues.
Hardeeville, on Apr 08, 2025
Most liked - the sales & design & warranty people have been awesome - and we like the home design. What we did not like- the approach taken with managing subcontractor performance. There us a lot of mess up causing re-work which in turn results in cost to the customer.
Hardeeville, on Mar 31, 2025
Liked that all the salespeople in the process were professional and kind, very responsive
Hardeeville, on Mar 29, 2025
Overall we worried about the craftsmanship of our home. Things were clearly broken or damaged yet the workers still installed it. Our super constantly answered our calls and texts and reassured us that [name removed] would make things right. We are grateful to have a new Minto Master Care who doesn't dismiss our concerns and quickly answers our concerns. She is a breath of fresh air! Our perspective on the situation is swiftly moving toward a much more positive experience. Thank you for the opportunity to share our inner thoughts.
Hardeeville, on Mar 28, 2025
We disliked the decor center and did not have a complete knowledge of the some of the products and options.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Apr 15, 2025
Willingness to please.. rapid response on home issues.. landscape responses not so much
Hardeeville, on Apr 13, 2025
we couldnt get an island home, which we wanted, and settled for smaller home
Hardeeville, on Apr 10, 2025
The quality of the construction is fantastic. Very impressed with drainage layout that is able to address any flooding possibilities.
Hardeeville, on Apr 06, 2025
[name removed] communicated weekly and built my dream home, ready ahead of time and it was move-in ready. My salesman, [name removed] was great. He heard my needs and got me the lot I needed. The whole experience was so exciting and every day since I moved in has been Amazing!!!! [name removed] has been very easy to work with and makes repairs happen -there have only been a few minor issues and the workmanship has been excellent. The community is beautiful and well maintained. We all look forward to more amenities as we are growing bigger.
Hardeeville, on Apr 03, 2025
Always there to assist. Easy to contact. Fast response. Congenial attitudes.
Hardeeville, on Apr 03, 2025
Cell service is horrible. I consistently lose calls and have done so while switching from Verizon to Spectrum and now Mint Mobile. I learned there is only 1 cell tower near the entrance to LMHH. This cell tower must get overloaded and consistently drops my calls. I can't use my cell in my Dreamsicle office. I get a message that I am "Not Registered on Network" message, meaning my phone isn't connecting to your mobile provider's network, preventing calls, texts, and data access. I have to turn on Airplane mode and then turn it off or go to another part of the house for service and it still drops calls left and right. Very disturbing. What if there is any emergency and I can't call out or drop the call to 911??? A new, additional cell tower is desperately needed here in LMHH as I'm hearing this from many others in Phase 7.
Hardeeville, on Apr 01, 2025
Everyone we dealt with from the beginning of the process to the end was extremely helpful and looked out for our best interest. Any time a question or issue arose, it was addressed immediately; whether it was our sales person, [name removed], our designer, [name removed], our builder, [name removed], or our MasterCare rep, [name removed], everything was resolved with the exception of an issue with our roof, which was brought about by our inspector, [name removed]. [name removed] is currently in the process of discussing this issue with [name removed] and the roofing company and will get back to us shortly. Overall, we are extremely happy with our home and the community.
Hardeeville, on Mar 28, 2025
No one to talk about the community The sticker on the car How to use the passport card How to get in and out of the pool area These issues are probably discussed at the 101 meeting I moved in at the first of the month and felt lost
Hardeeville, on Mar 25, 2025
[name removed] has been very prompt to respond to any requests. Excellent service and quality of my home.
Hardeeville, on Mar 24, 2025
Whenever I had an issue and called my master care representative responded immediately, and the problem was solved. . The home overall as a new build had very minor issues, and I was impressed with the quality of Construction.
Hardeeville, on Mar 24, 2025
The quality of the house and the well maintained amenities
Hardeeville, on Mar 23, 2025
Absolutely nothing. All went smoothly from start to finish.
Hardeeville, on Mar 19, 2025
Some minor issues arose during our first year and we were lucky to have [name removed] as our service rep. She does a fantastic job of promptly responding to our requests and then following up on whether the job was completed to our satisfaction! Great service!!!
Hardeeville, on Mar 18, 2025
From our building superintendent, [name removed], to our Mastercare rep, [name removed], any issues we had were promptly taken care of. They were both kind, courteous, and helpful as was our sales rep, [name removed].
Hardeeville, on Mar 12, 2025
[name removed] was an excellent advocate in handling any and all concerns with our new home and kept us informed and also taught us a lot
Hardeeville, on Mar 09, 2025
It started at the sale when our sales person fell off the face of the earth and we were not contacted for quite some time until we reached out to find out what was going on. Once assigned a new sales person things got better. From that point to closing things went smoother. After closing we found several items in the home that needed to be fixed and unfortunately almost one year later we are still working on getting them fixed, most notable the shower. The general workmanship on the house is not stellar based on the price we paid for the house, lot and upgrades. Unfortunately we have been told that cosmetic items will not be fixed and that we purchased a production home NOT a custom build home. This was a very unprofessional answer even if it's the truth. It's been difficult to get a timely response to get items fixed, I have started communicating by text to get a timeline of how long it does take to get a response. We never did our 6 month walk through and now it appears it is a scramble to get things fixed as we approach our one year mark. I am not sure if the issues is Mintos or their representatives but either way it is not a good look.
Hardeeville, on Mar 06, 2025
[name removed] is our MasterCare agent. He has been very responsive to our needs and understands our issues. As new issues arise [name removed] has been very helpful. It’s been a pleasure working with him 100%.