Overall Satisfaction
Community Profile
Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Feb 16, 2026
working with my minto representative [name removed] was such a pleasure. answered all of my questions and concerns. very prompt and caring.
Hardeeville, on Feb 18, 2026
Loved the weekly updates. [name removed] and Will are the best!
Hardeeville, SC, on Feb 18, 2026
Some of the quality isn't up to what I think it should be, for example my cupboards are stained and some are smooth and some are gritty. We noticed that some of our handles on our cupboards are not all level. Several of our pull out drawers are installed crooked and difficult to pull out (although MasterCare is taking care of it). ** Our sewer line is not deep enough and froze during the cold weather and caused back ups in all the toilets and shower. I worry that will happen again if they don't lower the pipe. The plumber even said as much. We had a lot of issues with our fancy herringbone backsplash. They mostly fixed it but I have now seen 3 other homes with the same backsplash and they all look fantastic, ours is just okay. Would definitely have taken more care had we done it ourselves. I believe a lot of the quality of the final product (tile, fixtures, crown, painting, etc) really depend on the individual contractor. It is a luck of the draw sort of thing. Small things I know a lot of use are disappointed in are things like the dining area light not being centered but builder would change it. My island lights (2) are not equadistant from the edges of the island. I went round and round trying to get that fixed to no avail. Small things like that make a difference.
Hardeeville, on Feb 13, 2026
My Master Care representative, [name removed], has been so kind and supportive. I feel strongly that he will take care of my future needs and repairs.
Hardeeville, on Feb 16, 2026
Staff in the main building very nice and friendly. [name removed] was great. [name removed] has been awesome imo. Always very friendly and very responsive to any issues and questions. Dislikes are landscaping, lack of sidewalks in Phase 8 and also lack of models available that had 2.5 car garage with separate golf cart area.
Hardeeville, SC, on Feb 16, 2026
From the onsite agent, [name removed], to our Superintendent, [name removed], the experience and process were excellent. Communication was good. Workmanship and attention to details were also excellent.
Hardeeville, on Feb 12, 2026
There were no surprises. If there were any issues they were quickly resolved. The people from [name removed] in sales to [name removed], the construction supervisor, and [name removed] with Master Care have all been great.
Hardeeville, on Feb 14, 2026
I didn’t appreciate the location of the dining room table and refusal to relocate it over the center of the room/ table…. Had to pay an electrician to relocate and painter to patch and paint
Hardeeville, SC, on Feb 16, 2026
[name removed] was amazing, very helpful and understood my budget. He found the perfect lot for me. Then, the icing on the cake, he found the best roofmate in all of [name removed]! [name removed] is the Construction Manage who was absolutely fantastic! He communicated throughout the process and gave me complete answers to every question.
Hardeeville, on Feb 10, 2026
I bought a spec home and had a wonderful experience thus far. All repairs have been made in a timely fashion. All trades have shown up at their scheduled time, remained polite and attentive. My superintendent showed pride in his build and my Mastercare representative has been responsive to all of my requests.
Hardeeville, on Feb 13, 2026
As per my master care rep [name removed] she has done a great job with follow up and getting things done and a great person to work with on this house. She took the time and listen to are concerns and informed us how this would go. The things that do need improvements is that on the vender's side. After are master care rep put in work orders the construction side or as I know them as vendors do not commutate with the rep or the homeowners of when they are coming. My rep has kept us up to date when they are coming but then things change no show or change of time when they are coming but they don't let the rep know or homeowner which makes your rep look bad. [name removed] keeps up with this problem every time we had this happened and correct it ASAP. This was the best [name removed] I think I could ever have . PS Thanks to [name removed] and her team
Hardeeville, SC, on Feb 15, 2026
I loved that [name removed] ( our foremen) sent weekly updates & pictures as our [name removed] was under construction. Because we were in Michigan this made the process very turnkey. [name removed] also answered any questions we had. [name removed] , who was really our first contact, was also outstanding! She continues to send me short messages to follow up on how things are going. Because I have a background in Interior design [name removed] & I were able to knock off finish selections in record time. Maintenance checks ([name removed])& HOA ( [name removed]) directions have all been pretty turn key as well. Storage is a commodity so if I could change anything it would be to add an entry closet & a broom closet near the laundry room. I also would move the tankless water heater to the garage. I know the weather here never gets too cold but we did experience a few freezing temperatures & lost hot water. We had to use a hairdryer to warm things up outside. Since tankless water heaters don’t take up much space I think it only makes sense to move them to the garage.
Hardeeville, on Feb 07, 2026
[name removed] our sales representative was great to help us find the perfect lot. [name removed] our Mastercare representative has helped us if we had any questions come up.
Hardeeville, on Feb 13, 2026
I feel the quality of my home is great and I’ve been lucky to have my builder [name removed] do a great job and [name removed], who I feel has made everything [name removed] promised come true. I love it here and feel very fortunate to be here.
Hardeeville, SC, on Feb 14, 2026
I don't like that you cannot change anything about the home (paint, flooring, etc.) even though that part has not been started yet.
Hardeeville, on Feb 06, 2026
The financial part was confusing, such as the thresholds.
Hardeeville, on Feb 11, 2026
I liked the Sales Center expierence especially with [name removed] very professional. I did not like that I could not change my backsplash less than 48 hours after picking it out. Liked communication with our Mastercare [name removed] [name removed] he was amazing.
Hardeeville, SC, on Feb 13, 2026
All went smoothly. Was kept informed by both our sales person and the construction supervisor
Hardeeville, on Feb 05, 2026
I love the atmosphere and vibe they have created throughout the community
Hardeeville, on Feb 11, 2026
We have needed a couple of things replaced, and it was an uphill battle that we feel like we didn’t get satisfactory resolution on. We really like our home, we love our neighborhood and our neighbors and the feel of [name removed]. He also really loved our sales person [name removed].
Hardeeville, on Feb 05, 2026
Project manager [name removed] and the warranty gentleman [name removed] are very professional and very good at their jobs. Great communication and they really made for a great experience before, durning and after the construction of our new home
Hardeeville, on Feb 07, 2026
We had concerns about the spider cracks in the garage and felt like our concerns were not resolved.
Hardeeville, SC, on Feb 12, 2026
The weekly updates were what I like the most. Felt like I mattered.
Hardeeville, on Feb 03, 2026
Their response and action to resolve issues is pretty amazing. Everyone is so supportive and professional while being very pleasant.
Hardeeville, on Feb 07, 2026
Our salesperson [name removed], superintendent [name removed] and our [name removed] rep [name removed].
Hardeeville, SC, on Feb 09, 2026
I loved having specific individuals assigned to my build. I still keep in constant contact with these people after my build is complete. They have become great resources and friends. As I am adjusting to my new residence and community, it is rather easy to reach out to individuals for an answer or assistance.
Hardeeville, on Feb 03, 2026
I love our rep, so good about responding and dealing with any issues that came up. Outstanding professionalism and great customer service at all times.
Hardeeville, on Feb 06, 2026
[name removed] is very responsive to our needs or questions
Hardeeville, SC, on Feb 09, 2026
I liked the professionalism and responsiveness of the [name removed] team.
Hardeeville, on Feb 05, 2026
We like the house very much. It seems to be well built!
Hardeeville, SC, on Feb 09, 2026
What I liked about our purchase experience with [name removed] was that the horror stories were NOT true! The process from beginning to end was very smooth. Our builder [name removed] was very nice and sent us pictures every week. He kept up posted on things we needed to know and everyone has been so nice!!
Hardeeville, on Jan 31, 2026
They communicate very well with their clients. The following up meetings are good.
Hardeeville, on Feb 05, 2026
Everything was great-smooth and I felt informed. The contact points with my sales rep/builder and MasterCare rep was priceless
Hardeeville, SC, on Feb 08, 2026
Working with [name removed], [name removed] and [name removed] was a great experience.
Hardeeville, on Jan 29, 2026
We love our cottage. However, our slab was poured in a mud bog caused by a rainstorm, (I have photos) resulting in large, long and spreading cracks on our front porch and garage floor. I'm sure the slab under our vinyl flooring is just as bad. By the time these cracks are wide enough to be a concern to [name removed], I will conveniently be out of the warranty period...and I believe [name removed] knows this, I have addressed this with our Latittude representative on closing day, the one month follow up and the six month follow up, but it is clear that [name removed] will not address this. Very disappointing.
Hardeeville, on Feb 04, 2026
[name removed] mastercare rep was the best [name removed] the builder was also the best
Hardeeville, SC, on Feb 07, 2026
the closing was fantastic, the [name removed] sales rep [name removed] was amazing - thoughtful and through. Finding small design flaws that I should have picked up on before buying like no windowsills, no small coat closet, the water needs a filtration system the water is dirty and smells awful. You need more trees on the streets its too baren ( near the homes is great but on the roads there are no trees curbside. I did purchase a spec house so I know that the design issues would be upgrades but really framing a window is not an upgrade.
Hardeeville, on Jan 27, 2026
There is a ton of information that comes at you when you purchase it would be helpful to have continuing contact for questions.
Hardeeville, on Feb 04, 2026
I think it's reprehensible that the rating I give for the first two questions is rolled into the performance evaluation of my [name removed] representative. His performance has nothing to do with the build quality, or lack thereof, of my home. For you to roll these two separate and different perspectives into these first two questions is absurd. All this does is force me to mask the truth, and force your reps to beg for their jobs when informing me that this is your policy and my honesty could hurt them.
Hardeeville, SC, on Feb 06, 2026
The employees were top notch from- sales [name removed] - to designer [name removed] - to Superintendent [name removed] - all took pride in their work and commitment to the process.
Hardeeville, on Jan 26, 2026
[name removed] is great to work with. She is fast to get back to us on ALL issues we’ve had. [name removed] also scheduled for vendors to come out and work on our issues faster than we expected.
Hardeeville, on Jan 29, 2026
The HOA is too strict about allowing me to have a ductless A/C unit for my garage even though the unit would be hidden more on my Villa than the side entry Villas that get approved for it.
Hardeeville, SC, on Feb 04, 2026
Wonderful experience from the beginning with everyone involved. Kind, knowledgeable, super friendly and caring. Thank you.
Hardeeville, on Jan 25, 2026
I don't like that you have a 1-10 scale. Were I worked, we had a 1-5 scale. A 3 was for an employee who was just doing their job. If they went above expectations, they got a 4. Very rarely would I give anyone a 5 because there is ALWAYS room for improvement. I also don't like how we are told that anything less than a 10 is a failing grade for the employee. Don't get me wrong, my Mastercare rep has addressed all of my concerns. I only had one bigger issue with my pavers that after some back and forth, eventually did get resolved. My latest concern with a scratch in our glass patio door did not get repaired. I apparently did not notice it soon enough and I was told that it was out of warranty. This was disappointing.
Hardeeville, on Jan 28, 2026
Ease of communication and fulfillment of obligations.
Hardeeville, SC, on Jan 28, 2026
In general a good experience. Our project manager [name removed] kept us informed, helped us through the process and accompanied our visit request with no issues. Following the closing he has been in touch and helped us through an issues. The design department was equally as great. Lastly, or sales person [name removed] was awesome. From the beginning to the day we closed he helped us and kept us informed, job well done.
Hardeeville, SC, on Jan 26, 2026
My only dislike is the landscaping at my home and in my phase (Phase 8). The sod was installed extremely poorly, and shrubs are cheap and look dead. Common areas should have more palm trees and shrubs as they do in the front of the community.
Hardeeville, on Jan 28, 2026
Did not appreciate the superintendent assigned to our home. He discriminates against women. Did not like his attitude towards me and my inspector helped me through the process while my home was being built
Hardeeville, SC, on Jan 19, 2026
Weekly updates including photos of construction progress from [name removed]
Hardeeville, on Jan 22, 2026
The care and quality of the customer service by everyone involved in the purchasing and post delivery warranty process.
Hardeeville, SC, on Jan 16, 2026
Everyone involved were always available for questions and were quick to respond, especially [name removed].
Hardeeville, on Jan 19, 2026
The quality and build of our home is top notch. Our relationship with our superintendent ([name removed]) was so very positive and the communication was so thorough that we did not anticipate any issues once the home was complete. After handoff to our MasterCare rep ([name removed]), it has gone just as smooth. We are completely satisfied.
Hardeeville, on Jan 25, 2026
I like the fact that this is a proven system that with the right communication, it will make sure every situation is 100% covered. The workers are skilled, the mastercare reps are competent and the timelines and follow ups are thorough.
Hardeeville, SC, on Jan 15, 2026
The entire process was thorough and well organized. Questions were addressed before being asked. The progress updates were an important and valued aspect of the process, and these were exceptional. Great organization and collaboration with all of the parties involved.
Hardeeville, on Jan 16, 2026
I liked the fact that [name removed] had a wide variety of models in different price ranges to choose from.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, SC, on Feb 18, 2026
Some of the quality isn't up to what I think it should be, for example my cupboards are stained and some are smooth and some are gritty. We noticed that some of our handles on our cupboards are not all level. Several of our pull out drawers are installed crooked and difficult to pull out (although MasterCare is taking care of it). ** Our sewer line is not deep enough and froze during the cold weather and caused back ups in all the toilets and shower. I worry that will happen again if they don't lower the pipe. The plumber even said as much. We had a lot of issues with our fancy herringbone backsplash. They mostly fixed it but I have now seen 3 other homes with the same backsplash and they all look fantastic, ours is just okay. Would definitely have taken more care had we done it ourselves. I believe a lot of the quality of the final product (tile, fixtures, crown, painting, etc) really depend on the individual contractor. It is a luck of the draw sort of thing. Small things I know a lot of use are disappointed in are things like the dining area light not being centered but builder would change it. My island lights (2) are not equadistant from the edges of the island. I went round and round trying to get that fixed to no avail. Small things like that make a difference.
Hardeeville, SC, on Feb 16, 2026
From the onsite agent, [name removed], to our Superintendent, [name removed], the experience and process were excellent. Communication was good. Workmanship and attention to details were also excellent.
Hardeeville, SC, on Feb 16, 2026
[name removed] was amazing, very helpful and understood my budget. He found the perfect lot for me. Then, the icing on the cake, he found the best roofmate in all of [name removed]! [name removed] is the Construction Manage who was absolutely fantastic! He communicated throughout the process and gave me complete answers to every question.
Hardeeville, SC, on Feb 15, 2026
I loved that [name removed] ( our foremen) sent weekly updates & pictures as our [name removed] was under construction. Because we were in Michigan this made the process very turnkey. [name removed] also answered any questions we had. [name removed] , who was really our first contact, was also outstanding! She continues to send me short messages to follow up on how things are going. Because I have a background in Interior design [name removed] & I were able to knock off finish selections in record time. Maintenance checks ([name removed])& HOA ( [name removed]) directions have all been pretty turn key as well. Storage is a commodity so if I could change anything it would be to add an entry closet & a broom closet near the laundry room. I also would move the tankless water heater to the garage. I know the weather here never gets too cold but we did experience a few freezing temperatures & lost hot water. We had to use a hairdryer to warm things up outside. Since tankless water heaters don’t take up much space I think it only makes sense to move them to the garage.
Hardeeville, SC, on Feb 14, 2026
I don't like that you cannot change anything about the home (paint, flooring, etc.) even though that part has not been started yet.
Hardeeville, SC, on Feb 13, 2026
All went smoothly. Was kept informed by both our sales person and the construction supervisor
Hardeeville, SC, on Feb 12, 2026
The weekly updates were what I like the most. Felt like I mattered.
Hardeeville, SC, on Feb 09, 2026
I loved having specific individuals assigned to my build. I still keep in constant contact with these people after my build is complete. They have become great resources and friends. As I am adjusting to my new residence and community, it is rather easy to reach out to individuals for an answer or assistance.
Hardeeville, SC, on Feb 09, 2026
I liked the professionalism and responsiveness of the [name removed] team.
Hardeeville, SC, on Feb 09, 2026
What I liked about our purchase experience with [name removed] was that the horror stories were NOT true! The process from beginning to end was very smooth. Our builder [name removed] was very nice and sent us pictures every week. He kept up posted on things we needed to know and everyone has been so nice!!
Hardeeville, SC, on Feb 08, 2026
Working with [name removed], [name removed] and [name removed] was a great experience.
Hardeeville, SC, on Feb 07, 2026
the closing was fantastic, the [name removed] sales rep [name removed] was amazing - thoughtful and through. Finding small design flaws that I should have picked up on before buying like no windowsills, no small coat closet, the water needs a filtration system the water is dirty and smells awful. You need more trees on the streets its too baren ( near the homes is great but on the roads there are no trees curbside. I did purchase a spec house so I know that the design issues would be upgrades but really framing a window is not an upgrade.
Hardeeville, SC, on Feb 06, 2026
The employees were top notch from- sales [name removed] - to designer [name removed] - to Superintendent [name removed] - all took pride in their work and commitment to the process.
Hardeeville, SC, on Feb 04, 2026
Wonderful experience from the beginning with everyone involved. Kind, knowledgeable, super friendly and caring. Thank you.
Hardeeville, SC, on Jan 28, 2026
In general a good experience. Our project manager [name removed] kept us informed, helped us through the process and accompanied our visit request with no issues. Following the closing he has been in touch and helped us through an issues. The design department was equally as great. Lastly, or sales person [name removed] was awesome. From the beginning to the day we closed he helped us and kept us informed, job well done.
Hardeeville, SC, on Jan 26, 2026
My only dislike is the landscaping at my home and in my phase (Phase 8). The sod was installed extremely poorly, and shrubs are cheap and look dead. Common areas should have more palm trees and shrubs as they do in the front of the community.
Hardeeville, SC, on Jan 19, 2026
Weekly updates including photos of construction progress from [name removed]
Hardeeville, SC, on Jan 16, 2026
Everyone involved were always available for questions and were quick to respond, especially [name removed].
Hardeeville, SC, on Jan 15, 2026
The entire process was thorough and well organized. Questions were addressed before being asked. The progress updates were an important and valued aspect of the process, and these were exceptional. Great organization and collaboration with all of the parties involved.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Feb 18, 2026
Loved the weekly updates. [name removed] and Will are the best!
Hardeeville, on Feb 13, 2026
My Master Care representative, [name removed], has been so kind and supportive. I feel strongly that he will take care of my future needs and repairs.
Hardeeville, on Feb 12, 2026
There were no surprises. If there were any issues they were quickly resolved. The people from [name removed] in sales to [name removed], the construction supervisor, and [name removed] with Master Care have all been great.
Hardeeville, on Feb 10, 2026
I bought a spec home and had a wonderful experience thus far. All repairs have been made in a timely fashion. All trades have shown up at their scheduled time, remained polite and attentive. My superintendent showed pride in his build and my Mastercare representative has been responsive to all of my requests.
Hardeeville, on Feb 07, 2026
[name removed] our sales representative was great to help us find the perfect lot. [name removed] our Mastercare representative has helped us if we had any questions come up.
Hardeeville, on Feb 06, 2026
The financial part was confusing, such as the thresholds.
Hardeeville, on Feb 05, 2026
I love the atmosphere and vibe they have created throughout the community
Hardeeville, on Feb 05, 2026
Project manager [name removed] and the warranty gentleman [name removed] are very professional and very good at their jobs. Great communication and they really made for a great experience before, durning and after the construction of our new home
Hardeeville, on Feb 03, 2026
Their response and action to resolve issues is pretty amazing. Everyone is so supportive and professional while being very pleasant.
Hardeeville, on Feb 03, 2026
I love our rep, so good about responding and dealing with any issues that came up. Outstanding professionalism and great customer service at all times.
Hardeeville, on Jan 31, 2026
They communicate very well with their clients. The following up meetings are good.
Hardeeville, on Jan 29, 2026
We love our cottage. However, our slab was poured in a mud bog caused by a rainstorm, (I have photos) resulting in large, long and spreading cracks on our front porch and garage floor. I'm sure the slab under our vinyl flooring is just as bad. By the time these cracks are wide enough to be a concern to [name removed], I will conveniently be out of the warranty period...and I believe [name removed] knows this, I have addressed this with our Latittude representative on closing day, the one month follow up and the six month follow up, but it is clear that [name removed] will not address this. Very disappointing.
Hardeeville, on Jan 27, 2026
There is a ton of information that comes at you when you purchase it would be helpful to have continuing contact for questions.
Hardeeville, on Jan 26, 2026
[name removed] is great to work with. She is fast to get back to us on ALL issues we’ve had. [name removed] also scheduled for vendors to come out and work on our issues faster than we expected.
Hardeeville, on Jan 25, 2026
I don't like that you have a 1-10 scale. Were I worked, we had a 1-5 scale. A 3 was for an employee who was just doing their job. If they went above expectations, they got a 4. Very rarely would I give anyone a 5 because there is ALWAYS room for improvement. I also don't like how we are told that anything less than a 10 is a failing grade for the employee. Don't get me wrong, my Mastercare rep has addressed all of my concerns. I only had one bigger issue with my pavers that after some back and forth, eventually did get resolved. My latest concern with a scratch in our glass patio door did not get repaired. I apparently did not notice it soon enough and I was told that it was out of warranty. This was disappointing.
Hardeeville, on Jan 22, 2026
The care and quality of the customer service by everyone involved in the purchasing and post delivery warranty process.
Hardeeville, on Jan 19, 2026
The quality and build of our home is top notch. Our relationship with our superintendent ([name removed]) was so very positive and the communication was so thorough that we did not anticipate any issues once the home was complete. After handoff to our MasterCare rep ([name removed]), it has gone just as smooth. We are completely satisfied.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Feb 16, 2026
working with my minto representative [name removed] was such a pleasure. answered all of my questions and concerns. very prompt and caring.
Hardeeville, on Feb 16, 2026
Staff in the main building very nice and friendly. [name removed] was great. [name removed] has been awesome imo. Always very friendly and very responsive to any issues and questions. Dislikes are landscaping, lack of sidewalks in Phase 8 and also lack of models available that had 2.5 car garage with separate golf cart area.
Hardeeville, on Feb 14, 2026
I didn’t appreciate the location of the dining room table and refusal to relocate it over the center of the room/ table…. Had to pay an electrician to relocate and painter to patch and paint
Hardeeville, on Feb 13, 2026
As per my master care rep [name removed] she has done a great job with follow up and getting things done and a great person to work with on this house. She took the time and listen to are concerns and informed us how this would go. The things that do need improvements is that on the vender's side. After are master care rep put in work orders the construction side or as I know them as vendors do not commutate with the rep or the homeowners of when they are coming. My rep has kept us up to date when they are coming but then things change no show or change of time when they are coming but they don't let the rep know or homeowner which makes your rep look bad. [name removed] keeps up with this problem every time we had this happened and correct it ASAP. This was the best [name removed] I think I could ever have . PS Thanks to [name removed] and her team
Hardeeville, on Feb 13, 2026
I feel the quality of my home is great and I’ve been lucky to have my builder [name removed] do a great job and [name removed], who I feel has made everything [name removed] promised come true. I love it here and feel very fortunate to be here.
Hardeeville, on Feb 11, 2026
I liked the Sales Center expierence especially with [name removed] very professional. I did not like that I could not change my backsplash less than 48 hours after picking it out. Liked communication with our Mastercare [name removed] [name removed] he was amazing.
Hardeeville, on Feb 11, 2026
We have needed a couple of things replaced, and it was an uphill battle that we feel like we didn’t get satisfactory resolution on. We really like our home, we love our neighborhood and our neighbors and the feel of [name removed]. He also really loved our sales person [name removed].
Hardeeville, on Feb 07, 2026
We had concerns about the spider cracks in the garage and felt like our concerns were not resolved.
Hardeeville, on Feb 07, 2026
Our salesperson [name removed], superintendent [name removed] and our [name removed] rep [name removed].
Hardeeville, on Feb 06, 2026
[name removed] is very responsive to our needs or questions
Hardeeville, on Feb 05, 2026
We like the house very much. It seems to be well built!
Hardeeville, on Feb 05, 2026
Everything was great-smooth and I felt informed. The contact points with my sales rep/builder and MasterCare rep was priceless
Hardeeville, on Feb 04, 2026
[name removed] mastercare rep was the best [name removed] the builder was also the best
Hardeeville, on Feb 04, 2026
I think it's reprehensible that the rating I give for the first two questions is rolled into the performance evaluation of my [name removed] representative. His performance has nothing to do with the build quality, or lack thereof, of my home. For you to roll these two separate and different perspectives into these first two questions is absurd. All this does is force me to mask the truth, and force your reps to beg for their jobs when informing me that this is your policy and my honesty could hurt them.
Hardeeville, on Jan 29, 2026
The HOA is too strict about allowing me to have a ductless A/C unit for my garage even though the unit would be hidden more on my Villa than the side entry Villas that get approved for it.
Hardeeville, on Jan 28, 2026
Ease of communication and fulfillment of obligations.
Hardeeville, on Jan 28, 2026
Did not appreciate the superintendent assigned to our home. He discriminates against women. Did not like his attitude towards me and my inspector helped me through the process while my home was being built
Hardeeville, on Jan 25, 2026
I like the fact that this is a proven system that with the right communication, it will make sure every situation is 100% covered. The workers are skilled, the mastercare reps are competent and the timelines and follow ups are thorough.