Overall Satisfaction
Community Profile
Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Jul 21, 2026
Partner who lives at least 11mos. Here had to write letters to management to receive pass badge for amenities. Repairs of molding pre 1 yr time won’t be completed in a professional manner! Poor workmanship, unwilling to repair correctly so gaps won’t appear again. Despite work orders being acknowledged for landscaping replacements due to frost damage 6 months have past without replacements! Also a tree which was supposed to be planted before moving in has never been planted. Mailbox area for Phase 8 needs drainage at back. Over 1inch of water collects in huge puddle where one has to access mail. Feet/shoes get soaked. Response for irrigation problems attended to in timely manner. Our Super [name removed] D -outstanding professional young man Warranty guy not so much! Love my neighbors, peaceful surroundings and welcome entryway. Guards at gate friendly and competent. Pools get very crowded -not enough shade umbrellas . Need new amenity center before 2years or more!!! Classes always full. New folks don’t get a chance to participate in some of the offerings. Music tributes very good. Plenty to do if one chooses and can get into the programs. Good speakers. Send me another survey after another 2 years!????
Hardeeville, on Jul 24, 2026
Qualified lawn is poor except for entrance and visitor areas. I prefer a community with more lush plantings and walking paths, especially considering it is for older residents. I wish we had swings along various walking paths and parks.
Hardeeville, SC, on Jul 26, 2026
Nothing It was all a great experience from my salesman to my builder to my Mastercare professional! I am very pleased with all of it!
Hardeeville, on Jul 20, 2026
[name removed] was extremely accommodating and helpful. She answered all questions and provided solutions to address and concerns
Hardeeville, on Jul 24, 2026
I liked how easy the entire purchasing experience was and also how fat and complete any issues are taken care off. All [name removed] representatives that I have come in contact with were all top knotch professionals
Hardeeville, SC, on Jul 24, 2026
It was a very easy smooth process, I was kept very well informed throughout the entire process
Hardeeville, on Jul 19, 2026
Appreciate the prompt and caring service provided when i discussed an issue. ALWAYS resolved!
Hardeeville, on Jul 23, 2026
I have had an extraordinary experience with [name removed] in sales, [name removed] in build process and [name removed] as Master Care! I cannot be happier. The minor issues I have had have been resolved in a very timely fashion!
Hardeeville, SC, on Jul 24, 2026
I’ve loved the whole experience from meeting [name removed] to my builder [name removed] who continues to be amazing wherever I have a question.
Hardeeville, on Jul 14, 2026
The great customer service, and quick and efficient resolution to any issues that have or may arise.
Hardeeville, on Jul 22, 2026
Lawn installation was bad. Still not resolved. Many small hidden holes and weeds. Garden never finished. Dead bushes. Pine straw piled on top of sprinklers and the few plants but are now dead. Have filed more than once but nothing done.
Hardeeville, SC, on Jul 24, 2026
The company is too stringent regarding names on contracts. We asked to have names reversed prior to signing and were told that was not possible due to "legal" issues. The length of time to show us as owners of the property is excessive.
Hardeeville, on Jul 14, 2026
Our experience with Minto Communities has been overwhelmingly positive. The community offers an excellent lifestyle, surrounded by welcoming neighbors. The staff is highly professional and courteous, and the beautifully maintained landscape provides an exceptional living environment.
Hardeeville, on Jul 20, 2026
[name removed] has been outstanding in assisting with warranty repairs to date. Very satisfied with her professionalism and support. Looking forward to resolving remaining issues in future months during our annual review.
Hardeeville, on Jul 13, 2026
Everyone I have dealt with has been very responsive in answering any questions or dealing with any issues.
Hardeeville, on Jul 16, 2026
[name removed], the Superintendent is wonderful to work with. He explains everything clearly, never feels rushed. Just one of the many people who make moving here a wonderful experience.
Hardeeville, SC, on Jul 21, 2026
Our Super [name removed] kept in contact with us the whole time from start to finish, updating us every Friday. Living in PA kind of made everything difficult because we could not visit, but his regular updates were great and put us at ease that everything was going according to plan.
Hardeeville, on Jul 11, 2026
All the builder representatives that we worked with were professional and took care of our concerns.
Hardeeville, on Jul 13, 2026
The ease of the process and also updates weekly from [name removed] was just really really nice. Let you know stuff was going in the right direction.
Hardeeville, SC, on Jul 18, 2026
We appreciated the updates during construction. A great builder superintendent. Thankful that [name removed] agreed to have our closing on [name removed]'s birthday.
Hardeeville, on Jul 11, 2026
Follow up and communication workers not listening to problem in a hurry to just leave
Hardeeville, on Jul 13, 2026
I am a real estate agent who has sold many homes within [name removed]. I love the quality of construction and the overall construction experience from start to finish. Because of my personal experience, it is easy for me to sell a Minto home. I would not live anywhere else.
Hardeeville, SC, on Jul 17, 2026
The Escape model home wasn't finished before we made our decision...we may have chosen a different model. We were just trying to get the most square footage as possible
Hardeeville, on Jul 11, 2026
It could use more sidewalks in the neighborhood. Not just the Cottages. Many people walk in the street
Hardeeville, SC, on Jul 16, 2026
The excitement of a new home, being able to make design choices and quality of build
Hardeeville, on Jul 08, 2026
Loved everything in my ready to move in home except the stove! We have a beautiful kitchen with a low end whirlpool stove/oven which we will be purchasing a new stove within the year. The sales people were great, the site supervisors and master care were also very helpful. I live in a beautiful cottage: Suggestions - I know you didn't ask but I have to...lol... keeping garbage receptacles in the garage needs to be reconsidered. The 90 + degree garages stink as the garbage sits all week bagged and covered. Either insulate the garage and the garage doors or come up with an outdoor enclosure for the bins to be kept in that matches the home. My second suggestion, all the garage door openers should be the better/upgraded - the noise is crazy every time we all open and close our garages (so charge extra ) its worth it for the quietness. I leave at 7am for work and I really feel like that garage door is disturbing to my neighbors as theirs is to me!
Hardeeville, on Jul 09, 2026
Overall we have been very satisfied with the build quality, but I do wish wall studs were 16" on-center
Hardeeville, SC, on Jul 16, 2026
Our a builder [name removed] was amazing to work with! He was knowledgeable and always receptive to any questions or concerns. Our Masterspa rep, [name removed], was immediately handling any issues that needed corrected. And our Salesperson [name removed] could not be beat. We enjoyed every step of the process. And [name removed] was a great resource for our B options. The whole team was a pleasure to work with.
Hardeeville, on Jul 08, 2026
Working with [name removed] our construction manager he did an awesome job and kept us well informed throughout the construction project,
Hardeeville, SC, on Jul 15, 2026
We were very pleased with [name removed] as our mental Agent. He listen to our Realtor and showed us the perfect, Home. On closing day. Everyone was very professional and knowledgeable with the exception of the HOA representative she was unprepared, and frankly, rude to my husband She kept referring to him as an occupant of the Home. Our builder. [name removed] has been responsive to any request we have made. [name removed], our mental care. Contact has been extremely helpful with any repairs and situations relating to the construction. Overall, we have received excellent service throughout the buying process, and move in experience. Unfortunately, after moving the HOA is responsible for landscaping and irrigation. Our experience with that has been less than desirable.
Hardeeville, on Jun 16, 2026
[name removed] has been top notch in customer service and satisfaction. It has been a pleasure working with him.
Hardeeville, on Jul 01, 2026
[name removed] has been attentive and very easy to work with. Thank you.
Hardeeville, SC, on Jul 15, 2026
Our realtor, our sales person [name removed], our builder [name removed] and our Mastercare superintendent have all been awesome. They are all very responsive and eager to help. The orientation we received from our builder [name removed], was very thorough. He continued to check in with us to make sure we had no questions. [name removed] was timely with the Mastercare home visit and quickly addressed our questions. [name removed] responded to us on her days off and was never bothered. We had an awesome team I have 1 complaint, however, and that is the HOA. They majority of the staff are rude. If they smiled, I would faint. They make us feel rushed and they don’t care. This is so opposite of everyone else. I often walk out without a clear understanding of their expectations. They run around like chickens with their heads cut off and their stress shows and that’s not the residents problem. Everyone we have met here so far says the same thing. It needs to be addressed. Clean house.
Hardeeville, on Jun 15, 2026
Haleigh has been very attentive to our needs and questions.
Hardeeville, SC, on Jul 14, 2026
We liked the updates on construction, [name removed] was an excellent superintendent keeping us informed. The price point for our house and the upgrades we chose. The many different upgrades that were available to us. Our sales person [name removed] and the whole crew in the sales center. The way the community itself is laid out and the amenities the community has to offer us.
Hardeeville, on Jun 15, 2026
I love the community and the whole process of building my villa.
Hardeeville, on Jun 29, 2026
We have nothing negative to say about our [name removed] experience. We always had outstanding response time and jobs were completed quickly.
Hardeeville, SC, on Jul 14, 2026
Everyone was so helpful and considerate. Fantastic experience!
Hardeeville, on Jun 12, 2026
Honest, transparent, answered all of our questions
Hardeeville, on Jun 27, 2026
We had many issues with our home and Mastercare, [name removed], helped us navigate repairs. Follow up on repairs and communication were made by him. We appreciate his attentiveness to multiple issues we had and his patience. We wish to thank him for all his help as this was a challenging process!
Hardeeville, SC, on Jul 14, 2026
The plans for our house had a pocket door in the plans. Someone crossed it out and no one would add it back in. So now we do not have a bathroom door.
Hardeeville, on May 29, 2026
Everything went very well. There was nothing bad I can say about the process .
Hardeeville, SC, on Jul 13, 2026
2nd home purchased in community and this was faster and seem to have more quality control than phase 5 build in 2022. Some constructive suggestions: if you choose not to have a glass door there should still be either a small window, side lights or a peep hole to identify person on the other side. Top windows should be able to fold in for easy cleaning. Still feel it is so hazardous without bike/cart lanes AND lack of sidewalks. I refuse to get a bike or golf cart due to high risk of incidents. For a 55 and older community it’s a shame that hasn’t been corrected. To more directly answer the question, like most [name removed] -sales and [name removed] supervisor. [name removed] did a fantastic job staying in communication and overseeing my home. Very easy to work with. Dislike - my lot. I didn’t realize how poorly my house was going to be situated on the lot. I am practically living in my neighbors lanai. Palm trees provide no privacy barrier. A few things that I wasn’t able to change make it more challenging for after market work. I.e. wide backsplash piece that has to be removed when ready to have one installed. Couldn’t eliminate it during build. Some upgrade options were priced way too high that it was not worth doing it with builder.
Hardeeville, on May 28, 2026
Minto needs to evaluate some of their sub contractors. Some of the repairs were sub par but our master care representative had to get them to return to correct the work.
Hardeeville, on Jun 24, 2026
Like: Our Super [name removed] - very attentive to detail and provided resolutions to issues. Although we still hae some repairs to be done, I am fairly certain everything will go as planned Disliked: Overall very happy with our home. Small scuffs and painting issues to be resolved but nothing major
Hardeeville, SC, on Jul 12, 2026
[name removed] communicated very well throughout the entire process. He provided weekly updates with photos, which was appreciated as we were out of state. [name removed] has good attention to details. [name removed] is very rigid, there is no modifications available, except for what is already in the design options and design center.
Hardeeville, on Jun 20, 2026
I liked when I had an issue they would fix it. Even when I was not in town it was done
Hardeeville, SC, on Jul 12, 2026
I purchased a completed home, that said the sales office was great as was the team at the site. very helpful and great communication.
Hardeeville, on Jun 15, 2026
I like the responsiveness to my issues. My supervisor, sales rep and [name removed] rep ([name removed]) were all great. I wish [name removed] had a better plan for sidewalks and for making the community a little more self contained, i.e. another restaurant, a convenience store , for example.
Hardeeville, SC, on Jul 11, 2026
Nothing [name removed]/[name removed]/[name removed] great
Hardeeville, on May 26, 2026
When questions were asked about specific locations or asked to adjust some things that response from the builder was that is way [name removed] does it, that’s how it is in the model. Example: I paid for an extra outlet by the guest bath toilet. They didn’t let me know that the code said it had to be so far from the shower. It was put inside the cabinet, I gave absolutely no use for it there. I asked to have it moved to the top just above the sink. Answer they can’t do that. So, I paid extra for an outlet I can’t use.
Hardeeville, on Jun 15, 2026
We were very pleased with everything, except for a crack in our driveway. It did take some time, but [name removed] kept his promise to us and did not give up on us when the HOA had. He was always available and present for us and we appreciated that more than you will ever know. If [name removed] was not involved with this issue, nothing would have gotten done. [name removed] is an amazing representative because he cares and he delivers. The HOA representative, [name removed], who I would equate to a used car salesman, just "yessed" us to the point of adnauseam. That was very disappointing. This all had to due with a crack in our driveway that was present before we closed. We were assured by our first supervisor, [name removed], (who was beyond amazing to us) that it would be done but was "let go" before it was fixed.
Hardeeville, SC, on Jul 09, 2026
Disappointed that we had to get as built survey on new build from coastal Surveying, took 4 weeks and $600, and then submit to HOA for approval to build birdcage using same contractor [name removed] uses which can take another 45 days. Just does not sit well when there have been hundreds already built. We should have been advised at time of contract to possibly consider as part of the options offered.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, SC, on Jul 26, 2026
Nothing It was all a great experience from my salesman to my builder to my Mastercare professional! I am very pleased with all of it!
Hardeeville, SC, on Jul 24, 2026
It was a very easy smooth process, I was kept very well informed throughout the entire process
Hardeeville, SC, on Jul 24, 2026
I’ve loved the whole experience from meeting [name removed] to my builder [name removed] who continues to be amazing wherever I have a question.
Hardeeville, SC, on Jul 24, 2026
The company is too stringent regarding names on contracts. We asked to have names reversed prior to signing and were told that was not possible due to "legal" issues. The length of time to show us as owners of the property is excessive.
Hardeeville, SC, on Jul 21, 2026
Our Super [name removed] kept in contact with us the whole time from start to finish, updating us every Friday. Living in PA kind of made everything difficult because we could not visit, but his regular updates were great and put us at ease that everything was going according to plan.
Hardeeville, SC, on Jul 18, 2026
We appreciated the updates during construction. A great builder superintendent. Thankful that [name removed] agreed to have our closing on [name removed]'s birthday.
Hardeeville, SC, on Jul 17, 2026
The Escape model home wasn't finished before we made our decision...we may have chosen a different model. We were just trying to get the most square footage as possible
Hardeeville, SC, on Jul 16, 2026
The excitement of a new home, being able to make design choices and quality of build
Hardeeville, SC, on Jul 16, 2026
Our a builder [name removed] was amazing to work with! He was knowledgeable and always receptive to any questions or concerns. Our Masterspa rep, [name removed], was immediately handling any issues that needed corrected. And our Salesperson [name removed] could not be beat. We enjoyed every step of the process. And [name removed] was a great resource for our B options. The whole team was a pleasure to work with.
Hardeeville, SC, on Jul 15, 2026
We were very pleased with [name removed] as our mental Agent. He listen to our Realtor and showed us the perfect, Home. On closing day. Everyone was very professional and knowledgeable with the exception of the HOA representative she was unprepared, and frankly, rude to my husband She kept referring to him as an occupant of the Home. Our builder. [name removed] has been responsive to any request we have made. [name removed], our mental care. Contact has been extremely helpful with any repairs and situations relating to the construction. Overall, we have received excellent service throughout the buying process, and move in experience. Unfortunately, after moving the HOA is responsible for landscaping and irrigation. Our experience with that has been less than desirable.
Hardeeville, SC, on Jul 15, 2026
Our realtor, our sales person [name removed], our builder [name removed] and our Mastercare superintendent have all been awesome. They are all very responsive and eager to help. The orientation we received from our builder [name removed], was very thorough. He continued to check in with us to make sure we had no questions. [name removed] was timely with the Mastercare home visit and quickly addressed our questions. [name removed] responded to us on her days off and was never bothered. We had an awesome team I have 1 complaint, however, and that is the HOA. They majority of the staff are rude. If they smiled, I would faint. They make us feel rushed and they don’t care. This is so opposite of everyone else. I often walk out without a clear understanding of their expectations. They run around like chickens with their heads cut off and their stress shows and that’s not the residents problem. Everyone we have met here so far says the same thing. It needs to be addressed. Clean house.
Hardeeville, SC, on Jul 14, 2026
We liked the updates on construction, [name removed] was an excellent superintendent keeping us informed. The price point for our house and the upgrades we chose. The many different upgrades that were available to us. Our sales person [name removed] and the whole crew in the sales center. The way the community itself is laid out and the amenities the community has to offer us.
Hardeeville, SC, on Jul 14, 2026
Everyone was so helpful and considerate. Fantastic experience!
Hardeeville, SC, on Jul 14, 2026
The plans for our house had a pocket door in the plans. Someone crossed it out and no one would add it back in. So now we do not have a bathroom door.
Hardeeville, SC, on Jul 13, 2026
2nd home purchased in community and this was faster and seem to have more quality control than phase 5 build in 2022. Some constructive suggestions: if you choose not to have a glass door there should still be either a small window, side lights or a peep hole to identify person on the other side. Top windows should be able to fold in for easy cleaning. Still feel it is so hazardous without bike/cart lanes AND lack of sidewalks. I refuse to get a bike or golf cart due to high risk of incidents. For a 55 and older community it’s a shame that hasn’t been corrected. To more directly answer the question, like most [name removed] -sales and [name removed] supervisor. [name removed] did a fantastic job staying in communication and overseeing my home. Very easy to work with. Dislike - my lot. I didn’t realize how poorly my house was going to be situated on the lot. I am practically living in my neighbors lanai. Palm trees provide no privacy barrier. A few things that I wasn’t able to change make it more challenging for after market work. I.e. wide backsplash piece that has to be removed when ready to have one installed. Couldn’t eliminate it during build. Some upgrade options were priced way too high that it was not worth doing it with builder.
Hardeeville, SC, on Jul 12, 2026
[name removed] communicated very well throughout the entire process. He provided weekly updates with photos, which was appreciated as we were out of state. [name removed] has good attention to details. [name removed] is very rigid, there is no modifications available, except for what is already in the design options and design center.
Hardeeville, SC, on Jul 12, 2026
I purchased a completed home, that said the sales office was great as was the team at the site. very helpful and great communication.
Hardeeville, SC, on Jul 11, 2026
Nothing [name removed]/[name removed]/[name removed] great
Hardeeville, SC, on Jul 09, 2026
Disappointed that we had to get as built survey on new build from coastal Surveying, took 4 weeks and $600, and then submit to HOA for approval to build birdcage using same contractor [name removed] uses which can take another 45 days. Just does not sit well when there have been hundreds already built. We should have been advised at time of contract to possibly consider as part of the options offered.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Jul 24, 2026
Qualified lawn is poor except for entrance and visitor areas. I prefer a community with more lush plantings and walking paths, especially considering it is for older residents. I wish we had swings along various walking paths and parks.
Hardeeville, on Jul 24, 2026
I liked how easy the entire purchasing experience was and also how fat and complete any issues are taken care off. All [name removed] representatives that I have come in contact with were all top knotch professionals
Hardeeville, on Jul 23, 2026
I have had an extraordinary experience with [name removed] in sales, [name removed] in build process and [name removed] as Master Care! I cannot be happier. The minor issues I have had have been resolved in a very timely fashion!
Hardeeville, on Jul 22, 2026
Lawn installation was bad. Still not resolved. Many small hidden holes and weeds. Garden never finished. Dead bushes. Pine straw piled on top of sprinklers and the few plants but are now dead. Have filed more than once but nothing done.
Hardeeville, on Jul 20, 2026
[name removed] has been outstanding in assisting with warranty repairs to date. Very satisfied with her professionalism and support. Looking forward to resolving remaining issues in future months during our annual review.
Hardeeville, on Jul 16, 2026
[name removed], the Superintendent is wonderful to work with. He explains everything clearly, never feels rushed. Just one of the many people who make moving here a wonderful experience.
Hardeeville, on Jul 13, 2026
The ease of the process and also updates weekly from [name removed] was just really really nice. Let you know stuff was going in the right direction.
Hardeeville, on Jul 13, 2026
I am a real estate agent who has sold many homes within [name removed]. I love the quality of construction and the overall construction experience from start to finish. Because of my personal experience, it is easy for me to sell a Minto home. I would not live anywhere else.
Hardeeville, on Jul 08, 2026
Loved everything in my ready to move in home except the stove! We have a beautiful kitchen with a low end whirlpool stove/oven which we will be purchasing a new stove within the year. The sales people were great, the site supervisors and master care were also very helpful. I live in a beautiful cottage: Suggestions - I know you didn't ask but I have to...lol... keeping garbage receptacles in the garage needs to be reconsidered. The 90 + degree garages stink as the garbage sits all week bagged and covered. Either insulate the garage and the garage doors or come up with an outdoor enclosure for the bins to be kept in that matches the home. My second suggestion, all the garage door openers should be the better/upgraded - the noise is crazy every time we all open and close our garages (so charge extra ) its worth it for the quietness. I leave at 7am for work and I really feel like that garage door is disturbing to my neighbors as theirs is to me!
Hardeeville, on Jul 08, 2026
Working with [name removed] our construction manager he did an awesome job and kept us well informed throughout the construction project,
Hardeeville, on Jun 16, 2026
[name removed] has been top notch in customer service and satisfaction. It has been a pleasure working with him.
Hardeeville, on Jun 15, 2026
Haleigh has been very attentive to our needs and questions.
Hardeeville, on Jun 15, 2026
I love the community and the whole process of building my villa.
Hardeeville, on Jun 12, 2026
Honest, transparent, answered all of our questions
Hardeeville, on May 29, 2026
Everything went very well. There was nothing bad I can say about the process .
Hardeeville, on May 28, 2026
Minto needs to evaluate some of their sub contractors. Some of the repairs were sub par but our master care representative had to get them to return to correct the work.
Hardeeville, on May 26, 2026
When questions were asked about specific locations or asked to adjust some things that response from the builder was that is way [name removed] does it, that’s how it is in the model. Example: I paid for an extra outlet by the guest bath toilet. They didn’t let me know that the code said it had to be so far from the shower. It was put inside the cabinet, I gave absolutely no use for it there. I asked to have it moved to the top just above the sink. Answer they can’t do that. So, I paid extra for an outlet I can’t use.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Jul 21, 2026
Partner who lives at least 11mos. Here had to write letters to management to receive pass badge for amenities. Repairs of molding pre 1 yr time won’t be completed in a professional manner! Poor workmanship, unwilling to repair correctly so gaps won’t appear again. Despite work orders being acknowledged for landscaping replacements due to frost damage 6 months have past without replacements! Also a tree which was supposed to be planted before moving in has never been planted. Mailbox area for Phase 8 needs drainage at back. Over 1inch of water collects in huge puddle where one has to access mail. Feet/shoes get soaked. Response for irrigation problems attended to in timely manner. Our Super [name removed] D -outstanding professional young man Warranty guy not so much! Love my neighbors, peaceful surroundings and welcome entryway. Guards at gate friendly and competent. Pools get very crowded -not enough shade umbrellas . Need new amenity center before 2years or more!!! Classes always full. New folks don’t get a chance to participate in some of the offerings. Music tributes very good. Plenty to do if one chooses and can get into the programs. Good speakers. Send me another survey after another 2 years!????
Hardeeville, on Jul 20, 2026
[name removed] was extremely accommodating and helpful. She answered all questions and provided solutions to address and concerns
Hardeeville, on Jul 19, 2026
Appreciate the prompt and caring service provided when i discussed an issue. ALWAYS resolved!
Hardeeville, on Jul 14, 2026
The great customer service, and quick and efficient resolution to any issues that have or may arise.
Hardeeville, on Jul 14, 2026
Our experience with Minto Communities has been overwhelmingly positive. The community offers an excellent lifestyle, surrounded by welcoming neighbors. The staff is highly professional and courteous, and the beautifully maintained landscape provides an exceptional living environment.
Hardeeville, on Jul 13, 2026
Everyone I have dealt with has been very responsive in answering any questions or dealing with any issues.
Hardeeville, on Jul 11, 2026
All the builder representatives that we worked with were professional and took care of our concerns.
Hardeeville, on Jul 11, 2026
Follow up and communication workers not listening to problem in a hurry to just leave
Hardeeville, on Jul 11, 2026
It could use more sidewalks in the neighborhood. Not just the Cottages. Many people walk in the street
Hardeeville, on Jul 09, 2026
Overall we have been very satisfied with the build quality, but I do wish wall studs were 16" on-center
Hardeeville, on Jul 01, 2026
[name removed] has been attentive and very easy to work with. Thank you.
Hardeeville, on Jun 29, 2026
We have nothing negative to say about our [name removed] experience. We always had outstanding response time and jobs were completed quickly.
Hardeeville, on Jun 27, 2026
We had many issues with our home and Mastercare, [name removed], helped us navigate repairs. Follow up on repairs and communication were made by him. We appreciate his attentiveness to multiple issues we had and his patience. We wish to thank him for all his help as this was a challenging process!
Hardeeville, on Jun 24, 2026
Like: Our Super [name removed] - very attentive to detail and provided resolutions to issues. Although we still hae some repairs to be done, I am fairly certain everything will go as planned Disliked: Overall very happy with our home. Small scuffs and painting issues to be resolved but nothing major
Hardeeville, on Jun 20, 2026
I liked when I had an issue they would fix it. Even when I was not in town it was done
Hardeeville, on Jun 15, 2026
I like the responsiveness to my issues. My supervisor, sales rep and [name removed] rep ([name removed]) were all great. I wish [name removed] had a better plan for sidewalks and for making the community a little more self contained, i.e. another restaurant, a convenience store , for example.
Hardeeville, on Jun 15, 2026
We were very pleased with everything, except for a crack in our driveway. It did take some time, but [name removed] kept his promise to us and did not give up on us when the HOA had. He was always available and present for us and we appreciated that more than you will ever know. If [name removed] was not involved with this issue, nothing would have gotten done. [name removed] is an amazing representative because he cares and he delivers. The HOA representative, [name removed], who I would equate to a used car salesman, just "yessed" us to the point of adnauseam. That was very disappointing. This all had to due with a crack in our driveway that was present before we closed. We were assured by our first supervisor, [name removed], (who was beyond amazing to us) that it would be done but was "let go" before it was fixed.