Overall Satisfaction
Community Profile
Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Nov 01, 2026
The timeliness of the follow up in addressing some of our concerns has been wonderful!!
Hardeeville, on Nov 02, 2026
My Irrigation has always been a problem and it’s still not working properly. I have consistently contact [name removed] and has still not received completion.
Hardeeville, SC, on Nov 04, 2026
[name removed] our superintendent and [name removed] our sales rep.
Hardeeville, on Oct 30, 2026
All [name removed] members a Have been very nice and very responsive.
Hardeeville, on Oct 31, 2026
[name removed] was great to work with as well as her husband [name removed]
Hardeeville, SC, on Nov 03, 2026
We truly enjoyed the team we worked with: [name removed], [name removed], and [name removed] from the Design Center. When the issue arose with our bathroom flooring being a different color than the design center had on their design floor, all team members were all in with trying to address it. This should be rectified by Minto. You should not be carrying colors that have changed over the years for us to chose from that when they arrive in person they are different. This is something Minto and your suppliers should stay closer in contact with one another. This occurred with our neighbors as well with their backsplash, so not a one off example. In addition, there are some truly disappointing upgrades that are exceptionally expensive where it felt like Minto was taking advantage of their customers with upgrades, that shouldn't even be upgrades; examples being: we have to pay for the 'framing' around the refrigerator and the cost of it, the cost of the pull out trash receptacle, etc.
Hardeeville, on Oct 30, 2026
We have built several homes with different contractors and working with Mintos has been the best
Hardeeville, on Oct 30, 2026
excellent support and friendly staff always available to answer any concern which has been very few!
Hardeeville, SC, on Oct 30, 2026
[name removed] personnel quick to answer any questions and concerns. Concerns, though few, were addressed expeditiously.
Hardeeville, on Oct 27, 2026
We love our home - the build quality and support has been awesome!
Hardeeville, on Oct 28, 2026
[name removed] and [name removed] have both been very responsive to prior to closing and after closing.
Hardeeville, SC, on Oct 29, 2026
[name removed] did an excellent job in explaining the process. He was a great communicator throughout the sales process. [name removed] was excellent in helping with "B" options. [name removed] was fantastic. The weekly pictures for someone out of state were tremendously helpful.
Hardeeville, SC, on Oct 27, 2026
it was great to work with [name removed] and [name removed] and also the Law firm, everyone kept us up to date on everything that we needed to know.
Hardeeville, on Oct 22, 2026
Everything was very easy. Any issues were resolved immediately! [name removed] our go to person is fantastic. Our 6 month review went smoothly with [name removed]!
Hardeeville, on Oct 23, 2026
overall a great experience. I feel some of Phase 6 development was lacking as compared to other phases. ie...Landscaping a really big struggle, then change over in our Master Care representation.
Hardeeville, SC, on Oct 26, 2026
Communication of procedures with [name removed] in sales, financial with [name removed] and construction with [name removed] was overall comprehensive and responsive in a timely manner.
Hardeeville, on Oct 23, 2026
My Superintendent - [name removed] - has been very responsive and easy to work with to take care of issues that have arisen in a timely manner.
Hardeeville, SC, on Oct 24, 2026
Overall the whole experience was long awaited being we were like nomads selling our home in North [name removed] in February of 2026 and without a solid living space until September, but wasnt Mintos fault. We were just anxious to move in
Hardeeville, on Oct 19, 2026
Our Salesman [name removed] and our Builder [name removed] helped us through any questions or concerns we had.
Hardeeville, on Oct 21, 2026
The people have been fantastic - from [name removed] to [name removed] to [name removed]. Just great folks .
Hardeeville, SC, on Oct 22, 2026
The process was so smooth [name removed] was our salesperson she was so helpful. [name removed] was our building supervisor ..ABSOLUTELY AMAZING
Hardeeville, on Oct 18, 2026
We loved that our build supervisor [name removed] kept us informed every step of the way with weekly photos and texts and addressed any of our questions.
Hardeeville, on Oct 20, 2026
[name removed] communities are very rigid. That being said the quality of the home is well constructed. Also don't like that the warranty is only one year and not two like it used to be.
Hardeeville, SC, on Oct 21, 2026
[name removed], the Superintendent kept us well informed. [name removed] the sales person was great.
Hardeeville, on Oct 15, 2026
Couple of things I didn’t like. The major one was the lack of surge protector in the electrical panel! Two days after my walk through, there was a fire in the kitchen from an overloaded circuit, due to a lightening hit! Cabinets had to replaced, Sheetrock and backsplash tile, too. Additionally, wiring had to be pulled out and replaced! I manage architects, engineers, interior design and the building trades and come from a developers family. The stupidity of NOT putting in a $45 surge protector into EVERY new home built by [name removed] is pure stupidity. The fact that the home in the HH properties are in open susceptible lots, in a geological region known for severe thunder storms and lightning strikes and [name removed] does NOT install these in each home/unit, is unexceptionable! I required a surge protector be installed immediately after the fire. I would not pass papers on April 15th, if it hadn’t been done.
Hardeeville, on Oct 19, 2026
great experience through the whole process, [name removed] was great
Hardeeville, SC, on Oct 21, 2026
Loved the personal connections and support that we received. Very happy with our choice!
Hardeeville, on Oct 15, 2026
[name removed] is an amazing MasterCare [name removed]! I feel blessed to have been assigned to him. He is responsive, honest, helpful, and possesses a high-level of professional integrity.
Hardeeville, SC, on Oct 21, 2026
Consistent communication with everyone we were in contact with.
Hardeeville, on Oct 14, 2026
ANY ISSUE WE HAD WAS HANDLED WITH A VERY QUICK RESPONSE BY OUR REP ,[name removed] ,WHO HAS BEEN FANTASTIC TO WORK WITH!!!!
Hardeeville, on Oct 15, 2026
I work with contractors, building mangerment and personal my hole career. This purchase, build was one of the easiest/ pleasurable to complete.
Hardeeville, SC, on Oct 18, 2026
The communication that my construction supervisor kept with me and the quality of the work you did was outstanding thank you again
Hardeeville, on Oct 09, 2026
[name removed] was very attentive to our needs. Eventually everything gets worked on or fixed. Maybe WiFi can be improved in the gym and other common areas.
Hardeeville, on Oct 14, 2026
I most like that [name removed] does such a great job.
Hardeeville, SC, on Oct 17, 2026
Great Communication especially from our construction supervisor [name removed] who helped us every step of the way ( and continues after closing ??)
Hardeeville, on Sep 29, 2026
Very accommodating when choosing A and B options. When it came to landscaping issues, responses in the beginning were very slow, and we were patient. As of this date, we have been repeatedly told that no issues were found. Yet dead plants were ripped out of the ground leaving big holes, and eventually were covered up by pine straw. Also, gearing up for final warranty issues, we had an inspector lay out things that had not been resolved from closing inspection. It was suggested we have an HVAC professional inspect an extremely loud compressor. We asked not once, but twice for this to happen. We were told all units are noisy, and some rubber inserts were ordered for us to muffle the sound. But when we had our annual fall checkup, the technician informed us that we needed a new compressor, which has been ordered. This issue is pending.
Hardeeville, on Oct 10, 2026
Everything was up front, promises made were promises kept
Hardeeville, SC, on Oct 17, 2026
I liked the updates on construction. My building superintendent is exceptional ([name removed]). Dislike: day of closing, the house did not look as clean as I thought it should…2 dead insects were on the floor. Also, my porch cement floor was apparently filled in in one spot and it is much darker than the rest of the porch. ( the concrete work wasn’t up to par).
Hardeeville, on Sep 28, 2026
They have been so good to work with. [name removed], just completed our year house orders and all was so positive. [name removed], was very professional and have one little thing left on list. Great job [name removed].
Hardeeville, on Oct 02, 2026
There is no shortage of communications however some published how-to guides would be great. How-to open a request for landscape maintenance; how-to report an issue... as examples.
Hardeeville, SC, on Oct 17, 2026
I didn't like that we couldn't make changes after the contract was signed and before the house was even started. We wanted to add a Lanai extension. I liked that we had contact people to answer our questions and who responded quickly.
Hardeeville, on Sep 28, 2026
[name removed] has been our agent for the last year, and we loved the way she handled everything for us!
Hardeeville, on Oct 01, 2026
[name removed] had addressed our needs in a timely fashion
Hardeeville, SC, on Oct 16, 2026
Very good communication on what was being done on the progress of the house.
Hardeeville, on Sep 28, 2026
I am very satisfied with my experiences with my MasterCare representative, [name removed]! She has great communication skills and has been an asset to me. I am disappointed with the lack of communication from the HOA. Unanswered emails and voicemails. Also, they refuse to provide me with MSDS sheets for the chemicals being used by the landscapers and the pest control companies. I was told that I could "take pictures" of them.
Hardeeville, SC, on Oct 14, 2026
Contract with [name removed] was great [name removed] was incredible and kind.
Hardeeville, on Sep 28, 2026
From [name removed] in Sales, to [name removed] my Building Supervisor to [name removed] we can't say THANK YOU enough. What a great team, they exceeded our expectations. [name removed] worked hard with the sub contractors to make everything perfect.
Hardeeville, on Sep 30, 2026
Any issues were promptly taken care of by my guy [name removed] appreciate it
Hardeeville, SC, on Oct 12, 2026
I was very happy with both my sales person and my project manager. I don’t like that I wanted a simple pair of shutters on my entrance window because it is so visible from the street and I can’t get them.
Hardeeville, on Sep 28, 2026
[name removed] provided us with fantastic home representative! [name removed] is very attentive and proactive with every issue we had. We dislike the many problems we're having with our master bathroom shower floor and all the issues we have had in the home.
Hardeeville, on Sep 28, 2026
Front gate arm broke my front windshield and damaged my car. Mr [name removed] does not respond. I would like my deductible ($500) covered by Minto House is great, love it here
Hardeeville, SC, on Oct 10, 2026
We had an issue with the French doors in our front room (Escape model), which took some work and expense on Mintos part to resolve - they ended up doing what was right for the design and look of the house rather than what was cheapest and fastest.
Hardeeville, on Sep 19, 2026
Build process right to after purchase has been great. [name removed] has worked with us to get any items that require a correction done timely. She has provided fabulous customer service and tended to any issues with our home. We greatly appreciate working with [name removed].
Hardeeville, on Sep 24, 2026
We are extremely pleased with our experience all of [name removed] employees have worked very hard to make sure that our home is everything we hoped for.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, SC, on Nov 04, 2026
[name removed] our superintendent and [name removed] our sales rep.
Hardeeville, SC, on Nov 03, 2026
We truly enjoyed the team we worked with: [name removed], [name removed], and [name removed] from the Design Center. When the issue arose with our bathroom flooring being a different color than the design center had on their design floor, all team members were all in with trying to address it. This should be rectified by Minto. You should not be carrying colors that have changed over the years for us to chose from that when they arrive in person they are different. This is something Minto and your suppliers should stay closer in contact with one another. This occurred with our neighbors as well with their backsplash, so not a one off example. In addition, there are some truly disappointing upgrades that are exceptionally expensive where it felt like Minto was taking advantage of their customers with upgrades, that shouldn't even be upgrades; examples being: we have to pay for the 'framing' around the refrigerator and the cost of it, the cost of the pull out trash receptacle, etc.
Hardeeville, SC, on Oct 30, 2026
[name removed] personnel quick to answer any questions and concerns. Concerns, though few, were addressed expeditiously.
Hardeeville, SC, on Oct 29, 2026
[name removed] did an excellent job in explaining the process. He was a great communicator throughout the sales process. [name removed] was excellent in helping with "B" options. [name removed] was fantastic. The weekly pictures for someone out of state were tremendously helpful.
Hardeeville, SC, on Oct 27, 2026
it was great to work with [name removed] and [name removed] and also the Law firm, everyone kept us up to date on everything that we needed to know.
Hardeeville, SC, on Oct 26, 2026
Communication of procedures with [name removed] in sales, financial with [name removed] and construction with [name removed] was overall comprehensive and responsive in a timely manner.
Hardeeville, SC, on Oct 24, 2026
Overall the whole experience was long awaited being we were like nomads selling our home in North [name removed] in February of 2026 and without a solid living space until September, but wasnt Mintos fault. We were just anxious to move in
Hardeeville, SC, on Oct 22, 2026
The process was so smooth [name removed] was our salesperson she was so helpful. [name removed] was our building supervisor ..ABSOLUTELY AMAZING
Hardeeville, SC, on Oct 21, 2026
[name removed], the Superintendent kept us well informed. [name removed] the sales person was great.
Hardeeville, SC, on Oct 21, 2026
Loved the personal connections and support that we received. Very happy with our choice!
Hardeeville, SC, on Oct 21, 2026
Consistent communication with everyone we were in contact with.
Hardeeville, SC, on Oct 18, 2026
The communication that my construction supervisor kept with me and the quality of the work you did was outstanding thank you again
Hardeeville, SC, on Oct 17, 2026
Great Communication especially from our construction supervisor [name removed] who helped us every step of the way ( and continues after closing ??)
Hardeeville, SC, on Oct 17, 2026
I liked the updates on construction. My building superintendent is exceptional ([name removed]). Dislike: day of closing, the house did not look as clean as I thought it should…2 dead insects were on the floor. Also, my porch cement floor was apparently filled in in one spot and it is much darker than the rest of the porch. ( the concrete work wasn’t up to par).
Hardeeville, SC, on Oct 17, 2026
I didn't like that we couldn't make changes after the contract was signed and before the house was even started. We wanted to add a Lanai extension. I liked that we had contact people to answer our questions and who responded quickly.
Hardeeville, SC, on Oct 16, 2026
Very good communication on what was being done on the progress of the house.
Hardeeville, SC, on Oct 14, 2026
Contract with [name removed] was great [name removed] was incredible and kind.
Hardeeville, SC, on Oct 12, 2026
I was very happy with both my sales person and my project manager. I don’t like that I wanted a simple pair of shutters on my entrance window because it is so visible from the street and I can’t get them.
Hardeeville, SC, on Oct 10, 2026
We had an issue with the French doors in our front room (Escape model), which took some work and expense on Mintos part to resolve - they ended up doing what was right for the design and look of the house rather than what was cheapest and fastest.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Nov 01, 2026
The timeliness of the follow up in addressing some of our concerns has been wonderful!!
Hardeeville, on Oct 30, 2026
All [name removed] members a Have been very nice and very responsive.
Hardeeville, on Oct 30, 2026
excellent support and friendly staff always available to answer any concern which has been very few!
Hardeeville, on Oct 27, 2026
We love our home - the build quality and support has been awesome!
Hardeeville, on Oct 22, 2026
Everything was very easy. Any issues were resolved immediately! [name removed] our go to person is fantastic. Our 6 month review went smoothly with [name removed]!
Hardeeville, on Oct 19, 2026
Our Salesman [name removed] and our Builder [name removed] helped us through any questions or concerns we had.
Hardeeville, on Oct 18, 2026
We loved that our build supervisor [name removed] kept us informed every step of the way with weekly photos and texts and addressed any of our questions.
Hardeeville, on Oct 15, 2026
Couple of things I didn’t like. The major one was the lack of surge protector in the electrical panel! Two days after my walk through, there was a fire in the kitchen from an overloaded circuit, due to a lightening hit! Cabinets had to replaced, Sheetrock and backsplash tile, too. Additionally, wiring had to be pulled out and replaced! I manage architects, engineers, interior design and the building trades and come from a developers family. The stupidity of NOT putting in a $45 surge protector into EVERY new home built by [name removed] is pure stupidity. The fact that the home in the HH properties are in open susceptible lots, in a geological region known for severe thunder storms and lightning strikes and [name removed] does NOT install these in each home/unit, is unexceptionable! I required a surge protector be installed immediately after the fire. I would not pass papers on April 15th, if it hadn’t been done.
Hardeeville, on Oct 15, 2026
[name removed] is an amazing MasterCare [name removed]! I feel blessed to have been assigned to him. He is responsive, honest, helpful, and possesses a high-level of professional integrity.
Hardeeville, on Oct 15, 2026
I work with contractors, building mangerment and personal my hole career. This purchase, build was one of the easiest/ pleasurable to complete.
Hardeeville, on Oct 14, 2026
I most like that [name removed] does such a great job.
Hardeeville, on Oct 10, 2026
Everything was up front, promises made were promises kept
Hardeeville, on Oct 02, 2026
There is no shortage of communications however some published how-to guides would be great. How-to open a request for landscape maintenance; how-to report an issue... as examples.
Hardeeville, on Oct 01, 2026
[name removed] had addressed our needs in a timely fashion
Hardeeville, on Sep 30, 2026
Any issues were promptly taken care of by my guy [name removed] appreciate it
Hardeeville, on Sep 28, 2026
Front gate arm broke my front windshield and damaged my car. Mr [name removed] does not respond. I would like my deductible ($500) covered by Minto House is great, love it here
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Nov 02, 2026
My Irrigation has always been a problem and it’s still not working properly. I have consistently contact [name removed] and has still not received completion.
Hardeeville, on Oct 31, 2026
[name removed] was great to work with as well as her husband [name removed]
Hardeeville, on Oct 30, 2026
We have built several homes with different contractors and working with Mintos has been the best
Hardeeville, on Oct 28, 2026
[name removed] and [name removed] have both been very responsive to prior to closing and after closing.
Hardeeville, on Oct 23, 2026
overall a great experience. I feel some of Phase 6 development was lacking as compared to other phases. ie...Landscaping a really big struggle, then change over in our Master Care representation.
Hardeeville, on Oct 23, 2026
My Superintendent - [name removed] - has been very responsive and easy to work with to take care of issues that have arisen in a timely manner.
Hardeeville, on Oct 21, 2026
The people have been fantastic - from [name removed] to [name removed] to [name removed]. Just great folks .
Hardeeville, on Oct 20, 2026
[name removed] communities are very rigid. That being said the quality of the home is well constructed. Also don't like that the warranty is only one year and not two like it used to be.
Hardeeville, on Oct 19, 2026
great experience through the whole process, [name removed] was great
Hardeeville, on Oct 14, 2026
ANY ISSUE WE HAD WAS HANDLED WITH A VERY QUICK RESPONSE BY OUR REP ,[name removed] ,WHO HAS BEEN FANTASTIC TO WORK WITH!!!!
Hardeeville, on Oct 09, 2026
[name removed] was very attentive to our needs. Eventually everything gets worked on or fixed. Maybe WiFi can be improved in the gym and other common areas.
Hardeeville, on Sep 29, 2026
Very accommodating when choosing A and B options. When it came to landscaping issues, responses in the beginning were very slow, and we were patient. As of this date, we have been repeatedly told that no issues were found. Yet dead plants were ripped out of the ground leaving big holes, and eventually were covered up by pine straw. Also, gearing up for final warranty issues, we had an inspector lay out things that had not been resolved from closing inspection. It was suggested we have an HVAC professional inspect an extremely loud compressor. We asked not once, but twice for this to happen. We were told all units are noisy, and some rubber inserts were ordered for us to muffle the sound. But when we had our annual fall checkup, the technician informed us that we needed a new compressor, which has been ordered. This issue is pending.
Hardeeville, on Sep 28, 2026
They have been so good to work with. [name removed], just completed our year house orders and all was so positive. [name removed], was very professional and have one little thing left on list. Great job [name removed].
Hardeeville, on Sep 28, 2026
[name removed] has been our agent for the last year, and we loved the way she handled everything for us!
Hardeeville, on Sep 28, 2026
I am very satisfied with my experiences with my MasterCare representative, [name removed]! She has great communication skills and has been an asset to me. I am disappointed with the lack of communication from the HOA. Unanswered emails and voicemails. Also, they refuse to provide me with MSDS sheets for the chemicals being used by the landscapers and the pest control companies. I was told that I could "take pictures" of them.
Hardeeville, on Sep 28, 2026
From [name removed] in Sales, to [name removed] my Building Supervisor to [name removed] we can't say THANK YOU enough. What a great team, they exceeded our expectations. [name removed] worked hard with the sub contractors to make everything perfect.
Hardeeville, on Sep 28, 2026
[name removed] provided us with fantastic home representative! [name removed] is very attentive and proactive with every issue we had. We dislike the many problems we're having with our master bathroom shower floor and all the issues we have had in the home.
Hardeeville, on Sep 19, 2026
Build process right to after purchase has been great. [name removed] has worked with us to get any items that require a correction done timely. She has provided fabulous customer service and tended to any issues with our home. We greatly appreciate working with [name removed].
