Overall Satisfaction
Community Profile
Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Jan 16, 2025
[name removed] the plumbing group are horrible and not capable of fixing anything
Hardeeville, on Jan 17, 2025
The cabinet vendor and getting the correct cabinet parts. After 6 months the cabinets are still not fixed. Not [name removed]'s fault.
Hardeeville, SC, on Jan 17, 2025
Our experience was wonderful from start to finish. Our salesman, [name removed] did an excellent job listening to what we were looking for and suggested different style homes and lots for us. He's very personable, great communicator and addressed any concerns we had regarding contracts or just overall questions. [name removed] was our designer and she was very helpful in helping us pick out cabinets, appliances, etc. As for [name removed], our builder, I cannot say enough about him. He and his team built us a beautiful home. When things were not to his stand, he made his team take it down and start again. Being from PA and not being about to come down as often as I like to check on the progress of the house I told [name removed] I was putting a lot of blind faith in him to build us a well built home; he did not disappoint! He was so wonderful to work with, communicated with us on a weekly basis with pictures, if I needed measurements he got them for me. When things were not to his standards, he made his team take it down and start again. He answered all our questions along the way and gave us helpful tips. [name removed] was such a pleasure to work with and we are so happy we had him as our builder! Also want to give a shout out to [name removed] who works for the HOA. She always returned my phone calls, answered my questions. She was very helpful! You hear people complain all the time about this or that; [name removed] and I can honestly say our experience with [name removed] has been wonderful from beginning to end.
Hardeeville, on Jan 15, 2025
Both our build superintendent ([name removed]) and Mastercare manager ([name removed]) has been excellent to work with.
Hardeeville, SC, on Jan 15, 2025
We really appreciated [name removed], our sales rep - he was amazing and went far beyond his job role/ responsibility! [name removed] was thorough, communicative, friendly, and always available to help - he was a vital helper during construction when our foreman was unreachable. He represents [name removed] very well. He was the main reason we continued to seek buying a home here. Additionally, [name removed] (home designer) was wonderful to work with and followed up on our behalf to ensure our selections were implemented at the house. We liked the options available , there were many; and appreciated the ability to visit the models multiple times to observe option choices. The thing we disliked most and made a negative impression would be the fact our assigned construction foreman ([name removed]) went silent during construction and had multiple wrong option A and B selections that he did not catch, and we remotely had to catch based on photos. Note, these photos were not from [name removed], we had rely on [name removed] and [name removed] who stepped up and acted on our behalf. [name removed] started strong at start but then stopped weekly communications and no real photos, especially during the critical construction period. Being remote this was an awful feeling while remote and not have a contact point we could depend on. Frustrating with lack of communication. Structure such as the zero entry shower was not done so the shower had to be re-done, and wrong floorimg. This caused some stress
Hardeeville, on Jan 16, 2025
I liked the sales team. I liked the building supervisor and how he consistently communicated with us. The warranty team for the home itself is great. The warranty team for the community (like getting the plants or a streetlight repaired) is not very good at all. They are very quick to communicate when/if a homeowner needs to correct something, but terrible to communicate when they need to correct something.
Hardeeville, SC, on Jan 12, 2025
I liked my team constructing my home. I felt pressured to close before the end of the year
Hardeeville, on Jan 13, 2025
The quality of the build is extremely sub-par based on the price that is being charged. The amenities are very below what was promised during the sales process.
Hardeeville, on Jan 14, 2025
I like that the response is timely and that my concerns have been taken care of.
Hardeeville, on Jan 09, 2025
How could I not like a home that makes me feel like I live in Paradise?
Hardeeville, SC, on Jan 09, 2025
Other than having to pay $5,000.00 more for my home because they made me wait to sign, I am satisfied. I feel that they should have made it up to me. Other than that, I love my new home. The cosmetic problems are being addressed, and I am satisfied with that.
Hardeeville, on Jan 11, 2025
Our salesperson, [name removed] and [name removed], our Super were both exceptional!
Hardeeville, on Jan 08, 2025
Mastercare is responsive and addresses issues quickly and efficiently. The quality of some of the materials used could be better (paint, cabinets, landscaping).
Hardeeville, SC, on Jan 09, 2025
[name removed] was very helpful and went above and beyond to make sure we were happy with everything.
Hardeeville, on Jan 11, 2025
Slow response times; typical “ Minto-party-line…it is what it is, or there’s nothing can be done” have to push / argue for repairs to be added to fix list. Brand new house should be delivered as BRAND NEW! Poor quality fixes (4th kitchen sink in 1st 6-months)
Hardeeville, SC, on Jan 05, 2025
[name removed] our salesman was very responsive.
Hardeeville, on Jan 07, 2025
Everybody I run into here is very friendly, nice and polite met a lot of great neighs
Hardeeville, SC, on Jan 04, 2025
We had the best experience with [name removed], [name removed] and [name removed]; they gave us the best treatment! They truly helped with any of our questions and concerns. The closing was an awsome experience! It felt like our own private party with all the above mentioned being in attendance. We had a wonderful experience from start to end!
Hardeeville, on Jan 06, 2025
Over the past year minto’s have converted from helping the residents to making higher profits.
Hardeeville, on Jan 02, 2025
[name removed] is great. Fast response and fast action
Hardeeville, SC, on Jan 03, 2025
Nothing to dislike. From the sales office, part A and B selection to having a great building manager like [name removed].. this was the easiest and best build we've had (number 3)
Hardeeville, on Dec 30, 2024
For the last year, we have enjoyed our fantastic Island home in Phase 4. What a journey the past three and a half years has been! The LMHH process allowed us to build the home we wanted, and we did it while living on the west coast. It was important for us to do our homework before making choices. That careful planning time made the A and B options process more fun. Our previous new-build experiences had prepared us for the inevitable challenges. Were there surprises? Yes! And we are still dealing with issues today that are being well managed. The secret to a calm and rewarding experience was the relationships we built with the exceptionally talented, likeable and professional people who build and care for these homes. The individuals who are most responsible for our first-class experience are: [name removed] – Construction Superintendent [name removed] – Designer [name removed] – MasterCare Representative We feel incredibly fortunate to have been able to work with each of them. [name removed] did a masterful job and delivered a meticulously crafted home. [name removed] was creative, thoughtful and fun. Will is always responsive and detailed in everything he does. We have been and continue to be well served. They all care so much! Others who were helpful and deserve recognition include [name removed], [name removed] and [name removed]. We are happy we chose to build in LMHH. [name removed] solidly met our expectations. LMHH is a delightful, carefully planned community that we will enjoy for years to come.
Hardeeville, SC, on Dec 25, 2024
Overall easy experience. I bought in Nov 2023 and did not set foot on the property for the years build, due to distance. I felt supported and heard despite the distance
Hardeeville, on Dec 30, 2024
We have had a successful experience with Building our new home in [name removed] [name removed] [name removed] [name removed]
Hardeeville, on Dec 30, 2024
So far, the things that needed to be done are almost done. Still waiting on a vendor. Our master care person is wonderful.
Hardeeville, SC, on Dec 24, 2024
The communication was good and updates frequent. All were kind and professional.
Hardeeville, on Dec 13, 2024
I love having a [name removed] rep on "my side." My dislike is how long it takes for repairs and the communication breakdown with the vendors coming for said repairs.
Hardeeville, SC, on Dec 16, 2024
We liked how everyone communicated with us. We disliked how the closing was rushed when the house was not clearly ready to move in.
Hardeeville, on Dec 28, 2024
Our Mastercare rep [name removed] has been quick to respond and has really made the effort to address any concerns we have had
Hardeeville, on Dec 11, 2024
Design and construction aspects as well as energy efficiency.
Hardeeville, SC, on Dec 15, 2024
Everyone I worked with was informative, professional, and friendly
Hardeeville, on Dec 26, 2024
Only issue has been that our Master Care rep is non-responsive. Have contacted several times with no reply.
Hardeeville, on Nov 27, 2024
It's been great -all issues have been quickly addressed
Hardeeville, SC, on Dec 12, 2024
From the very instant I stepped onto the LMHH property I felt welcome. My agent [name removed] was just fabulous, fantastic & amazing!! She was very engaging & helpful throughout my buying process & journey!! From start to finish [name removed] & [name removed] made it very easy for me to buy my forever home!! THANK YOU JEN!!
Hardeeville, on Nov 24, 2024
The sales and design people were very helpful. Our relationship with our building supervisors was uneven, but all of our questions were addressed in the end.
Hardeeville, on Dec 16, 2024
Some of the warranty service that we have used took a very long time to come out and fix the issue.
Hardeeville, on Nov 08, 2024
We loved the quick response time for our service requests to Haleigh at Minto Mastercare. The work was done quickly and to our satisfaction.
Hardeeville, SC, on Dec 11, 2024
Liked being able to opt in or out of certain options in A and B. Liked working with [name removed] and [name removed]. Liked having only 20% invested until closing. Dislike not addressing a construction concern we pointed out.
Hardeeville, on Dec 15, 2024
[name removed] really cares and has been on top of any of our requests! Everyone that has come to the house to make those repairs have been polite, punctual and professional (including [name removed]!)! Really like having the mid-year visit/walk-through - a real plus!
Hardeeville, on Nov 08, 2024
From build to maintenance, our Super & Master Care rep ([name removed]) have been communicative, responsive, helpful.
Hardeeville, SC, on Dec 08, 2024
The wait time was really long ..but well worth it!! ????
Hardeeville, on Dec 13, 2024
[name removed] has been extremely responsive to our concerns, communications and requests. However, some of the contractors that have visited us to address concerns - were less responsive.
Hardeeville, on Nov 07, 2024
Dislikes: Upon move in, laminate floors and bathroom tiles were absolutely filthy, filled with glue, stained and scratched in multiple locations. Mirrors (2) in Master bath were scratched and had to be replaced. Tub in hall bathroom scratched as well. No extra tiles/floorboards left for us after closing. Panels on kitchen island had protruding nails and had to be replaced. Kitchen pantry shelves not mounted properly. Kitchen cabinet shell on right side of microwave is scuffed and scratched. Landscaping is terrible, and not what was promised. Grass has been brown and filled with weeds for the majority of the year. Sprinklers not working during the hot weather. Many of the backyard plants have been dead for about 8 months, and have been replaced twice. Tickets submitted for plant replacement go unanswered. Must be a soil problem since all of the same plants are thriving in the front yard. Likes: Very happy with the drainage in the yards. Structurally, the overall house itself is pretty solid. No complaints there. Our MasterCare [name removed] [name removed] is absolutely fabulous! She was on top of any issue we had by the following morning. We got extremely lucky with her!! Love the Paradise Pool, Community Center and all of the amenities. Everything is very pleasing to the eye.
Hardeeville, SC, on Dec 08, 2024
Timeframe, from the time we asked to be put on the list until move-in was 24 months. But, in fairness we were told there was going to be a long wait.
Hardeeville, on Dec 12, 2024
While the structure of the home has been constructed with quality (good “bones”), the cosmetic finishes were completed with substandard quality. And [name removed] knew of these issues prior to close and as well ongoing. Our Mastercare representative ([name removed]) has been fantastic to deal with. However, the shoddy workmanship is a difficult item to overcome. For example, we recently put in a request to replace some damaged baseboard molding. The [name removed] representative simply filled in the molding with drywall spackle and said that was the best he couldn do. He elaborated that the walls are so uneven and so much caulk was used to make the baseboard look even that if he were to remove the baseboard the caulk removal would rip the drywall paper which wouof require new drywall (separate team), new taping and paint (separate team), and then new molding (his team) and then painting the wood work (paint team again). Really??? So we can’t really fix the molding cause it would take an army of teams, all coordinated by the homeowner to get this accomplished. I strongly believe [name removed] builds with such horrible finishing quality knowing the process to correct is so convoluted that people won’t really use it. It’s a shame that I cannot recommend [name removed] to my friends even though I love the community
Hardeeville, on Nov 07, 2024
The quality of house and the customer service is great.
Hardeeville, SC, on Dec 07, 2024
[name removed] was awesome to work with through the entire process! She kept us informed and touched base frequently.
Hardeeville, on Dec 11, 2024
[name removed] is very responsive. The few times I had to contact her resulted in an almost immediate visit to my house and a vendor contacting me shortly after to set up an appointment. [name removed] also then follows up to make certain the vendor called me. I also appreciate [name removed] never makes me feel like I am being nit-picky about anything. She takes my concerns seriously and makes me feel like she really cares.
Hardeeville, on Nov 01, 2024
Everything went perfectly. From the building of my home, to my one year inspection!
Hardeeville, SC, on Dec 06, 2024
Everything went according to plans from start to finish. Regular updates were provided. All concerns or issues were addressed.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, SC, on Jan 17, 2025
Our experience was wonderful from start to finish. Our salesman, [name removed] did an excellent job listening to what we were looking for and suggested different style homes and lots for us. He's very personable, great communicator and addressed any concerns we had regarding contracts or just overall questions. [name removed] was our designer and she was very helpful in helping us pick out cabinets, appliances, etc. As for [name removed], our builder, I cannot say enough about him. He and his team built us a beautiful home. When things were not to his stand, he made his team take it down and start again. Being from PA and not being about to come down as often as I like to check on the progress of the house I told [name removed] I was putting a lot of blind faith in him to build us a well built home; he did not disappoint! He was so wonderful to work with, communicated with us on a weekly basis with pictures, if I needed measurements he got them for me. When things were not to his standards, he made his team take it down and start again. He answered all our questions along the way and gave us helpful tips. [name removed] was such a pleasure to work with and we are so happy we had him as our builder! Also want to give a shout out to [name removed] who works for the HOA. She always returned my phone calls, answered my questions. She was very helpful! You hear people complain all the time about this or that; [name removed] and I can honestly say our experience with [name removed] has been wonderful from beginning to end.
Hardeeville, SC, on Jan 15, 2025
We really appreciated [name removed], our sales rep - he was amazing and went far beyond his job role/ responsibility! [name removed] was thorough, communicative, friendly, and always available to help - he was a vital helper during construction when our foreman was unreachable. He represents [name removed] very well. He was the main reason we continued to seek buying a home here. Additionally, [name removed] (home designer) was wonderful to work with and followed up on our behalf to ensure our selections were implemented at the house. We liked the options available , there were many; and appreciated the ability to visit the models multiple times to observe option choices. The thing we disliked most and made a negative impression would be the fact our assigned construction foreman ([name removed]) went silent during construction and had multiple wrong option A and B selections that he did not catch, and we remotely had to catch based on photos. Note, these photos were not from [name removed], we had rely on [name removed] and [name removed] who stepped up and acted on our behalf. [name removed] started strong at start but then stopped weekly communications and no real photos, especially during the critical construction period. Being remote this was an awful feeling while remote and not have a contact point we could depend on. Frustrating with lack of communication. Structure such as the zero entry shower was not done so the shower had to be re-done, and wrong floorimg. This caused some stress
Hardeeville, SC, on Jan 12, 2025
I liked my team constructing my home. I felt pressured to close before the end of the year
Hardeeville, SC, on Jan 09, 2025
Other than having to pay $5,000.00 more for my home because they made me wait to sign, I am satisfied. I feel that they should have made it up to me. Other than that, I love my new home. The cosmetic problems are being addressed, and I am satisfied with that.
Hardeeville, SC, on Jan 09, 2025
[name removed] was very helpful and went above and beyond to make sure we were happy with everything.
Hardeeville, SC, on Jan 05, 2025
[name removed] our salesman was very responsive.
Hardeeville, SC, on Jan 04, 2025
We had the best experience with [name removed], [name removed] and [name removed]; they gave us the best treatment! They truly helped with any of our questions and concerns. The closing was an awsome experience! It felt like our own private party with all the above mentioned being in attendance. We had a wonderful experience from start to end!
Hardeeville, SC, on Jan 03, 2025
Nothing to dislike. From the sales office, part A and B selection to having a great building manager like [name removed].. this was the easiest and best build we've had (number 3)
Hardeeville, SC, on Dec 25, 2024
Overall easy experience. I bought in Nov 2023 and did not set foot on the property for the years build, due to distance. I felt supported and heard despite the distance
Hardeeville, SC, on Dec 24, 2024
The communication was good and updates frequent. All were kind and professional.
Hardeeville, SC, on Dec 16, 2024
We liked how everyone communicated with us. We disliked how the closing was rushed when the house was not clearly ready to move in.
Hardeeville, SC, on Dec 15, 2024
Everyone I worked with was informative, professional, and friendly
Hardeeville, SC, on Dec 12, 2024
From the very instant I stepped onto the LMHH property I felt welcome. My agent [name removed] was just fabulous, fantastic & amazing!! She was very engaging & helpful throughout my buying process & journey!! From start to finish [name removed] & [name removed] made it very easy for me to buy my forever home!! THANK YOU JEN!!
Hardeeville, SC, on Dec 11, 2024
Liked being able to opt in or out of certain options in A and B. Liked working with [name removed] and [name removed]. Liked having only 20% invested until closing. Dislike not addressing a construction concern we pointed out.
Hardeeville, SC, on Dec 08, 2024
The wait time was really long ..but well worth it!! ????
Hardeeville, SC, on Dec 08, 2024
Timeframe, from the time we asked to be put on the list until move-in was 24 months. But, in fairness we were told there was going to be a long wait.
Hardeeville, SC, on Dec 07, 2024
[name removed] was awesome to work with through the entire process! She kept us informed and touched base frequently.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Jan 17, 2025
The cabinet vendor and getting the correct cabinet parts. After 6 months the cabinets are still not fixed. Not [name removed]'s fault.
Hardeeville, on Jan 16, 2025
I liked the sales team. I liked the building supervisor and how he consistently communicated with us. The warranty team for the home itself is great. The warranty team for the community (like getting the plants or a streetlight repaired) is not very good at all. They are very quick to communicate when/if a homeowner needs to correct something, but terrible to communicate when they need to correct something.
Hardeeville, on Jan 14, 2025
I like that the response is timely and that my concerns have been taken care of.
Hardeeville, on Jan 11, 2025
Our salesperson, [name removed] and [name removed], our Super were both exceptional!
Hardeeville, on Jan 11, 2025
Slow response times; typical “ Minto-party-line…it is what it is, or there’s nothing can be done” have to push / argue for repairs to be added to fix list. Brand new house should be delivered as BRAND NEW! Poor quality fixes (4th kitchen sink in 1st 6-months)
Hardeeville, on Dec 30, 2024
So far, the things that needed to be done are almost done. Still waiting on a vendor. Our master care person is wonderful.
Hardeeville, on Dec 28, 2024
Our Mastercare rep [name removed] has been quick to respond and has really made the effort to address any concerns we have had
Hardeeville, on Dec 26, 2024
Only issue has been that our Master Care rep is non-responsive. Have contacted several times with no reply.
Hardeeville, on Dec 16, 2024
Some of the warranty service that we have used took a very long time to come out and fix the issue.
Hardeeville, on Dec 15, 2024
[name removed] really cares and has been on top of any of our requests! Everyone that has come to the house to make those repairs have been polite, punctual and professional (including [name removed]!)! Really like having the mid-year visit/walk-through - a real plus!
Hardeeville, on Dec 13, 2024
[name removed] has been extremely responsive to our concerns, communications and requests. However, some of the contractors that have visited us to address concerns - were less responsive.
Hardeeville, on Dec 12, 2024
While the structure of the home has been constructed with quality (good “bones”), the cosmetic finishes were completed with substandard quality. And [name removed] knew of these issues prior to close and as well ongoing. Our Mastercare representative ([name removed]) has been fantastic to deal with. However, the shoddy workmanship is a difficult item to overcome. For example, we recently put in a request to replace some damaged baseboard molding. The [name removed] representative simply filled in the molding with drywall spackle and said that was the best he couldn do. He elaborated that the walls are so uneven and so much caulk was used to make the baseboard look even that if he were to remove the baseboard the caulk removal would rip the drywall paper which wouof require new drywall (separate team), new taping and paint (separate team), and then new molding (his team) and then painting the wood work (paint team again). Really??? So we can’t really fix the molding cause it would take an army of teams, all coordinated by the homeowner to get this accomplished. I strongly believe [name removed] builds with such horrible finishing quality knowing the process to correct is so convoluted that people won’t really use it. It’s a shame that I cannot recommend [name removed] to my friends even though I love the community
Hardeeville, on Dec 11, 2024
[name removed] is very responsive. The few times I had to contact her resulted in an almost immediate visit to my house and a vendor contacting me shortly after to set up an appointment. [name removed] also then follows up to make certain the vendor called me. I also appreciate [name removed] never makes me feel like I am being nit-picky about anything. She takes my concerns seriously and makes me feel like she really cares.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on Jan 16, 2025
[name removed] the plumbing group are horrible and not capable of fixing anything
Hardeeville, on Jan 15, 2025
Both our build superintendent ([name removed]) and Mastercare manager ([name removed]) has been excellent to work with.
Hardeeville, on Jan 13, 2025
The quality of the build is extremely sub-par based on the price that is being charged. The amenities are very below what was promised during the sales process.
Hardeeville, on Jan 09, 2025
How could I not like a home that makes me feel like I live in Paradise?
Hardeeville, on Jan 08, 2025
Mastercare is responsive and addresses issues quickly and efficiently. The quality of some of the materials used could be better (paint, cabinets, landscaping).
Hardeeville, on Jan 07, 2025
Everybody I run into here is very friendly, nice and polite met a lot of great neighs
Hardeeville, on Jan 06, 2025
Over the past year minto’s have converted from helping the residents to making higher profits.
Hardeeville, on Jan 02, 2025
[name removed] is great. Fast response and fast action
Hardeeville, on Dec 30, 2024
For the last year, we have enjoyed our fantastic Island home in Phase 4. What a journey the past three and a half years has been! The LMHH process allowed us to build the home we wanted, and we did it while living on the west coast. It was important for us to do our homework before making choices. That careful planning time made the A and B options process more fun. Our previous new-build experiences had prepared us for the inevitable challenges. Were there surprises? Yes! And we are still dealing with issues today that are being well managed. The secret to a calm and rewarding experience was the relationships we built with the exceptionally talented, likeable and professional people who build and care for these homes. The individuals who are most responsible for our first-class experience are: [name removed] – Construction Superintendent [name removed] – Designer [name removed] – MasterCare Representative We feel incredibly fortunate to have been able to work with each of them. [name removed] did a masterful job and delivered a meticulously crafted home. [name removed] was creative, thoughtful and fun. Will is always responsive and detailed in everything he does. We have been and continue to be well served. They all care so much! Others who were helpful and deserve recognition include [name removed], [name removed] and [name removed]. We are happy we chose to build in LMHH. [name removed] solidly met our expectations. LMHH is a delightful, carefully planned community that we will enjoy for years to come.
Hardeeville, on Dec 30, 2024
We have had a successful experience with Building our new home in [name removed] [name removed] [name removed] [name removed]
Hardeeville, on Dec 13, 2024
I love having a [name removed] rep on "my side." My dislike is how long it takes for repairs and the communication breakdown with the vendors coming for said repairs.
Hardeeville, on Dec 11, 2024
Design and construction aspects as well as energy efficiency.
Hardeeville, on Nov 27, 2024
It's been great -all issues have been quickly addressed
Hardeeville, on Nov 24, 2024
The sales and design people were very helpful. Our relationship with our building supervisors was uneven, but all of our questions were addressed in the end.
Hardeeville, on Nov 08, 2024
We loved the quick response time for our service requests to Haleigh at Minto Mastercare. The work was done quickly and to our satisfaction.
Hardeeville, on Nov 08, 2024
From build to maintenance, our Super & Master Care rep ([name removed]) have been communicative, responsive, helpful.
Hardeeville, on Nov 07, 2024
Dislikes: Upon move in, laminate floors and bathroom tiles were absolutely filthy, filled with glue, stained and scratched in multiple locations. Mirrors (2) in Master bath were scratched and had to be replaced. Tub in hall bathroom scratched as well. No extra tiles/floorboards left for us after closing. Panels on kitchen island had protruding nails and had to be replaced. Kitchen pantry shelves not mounted properly. Kitchen cabinet shell on right side of microwave is scuffed and scratched. Landscaping is terrible, and not what was promised. Grass has been brown and filled with weeds for the majority of the year. Sprinklers not working during the hot weather. Many of the backyard plants have been dead for about 8 months, and have been replaced twice. Tickets submitted for plant replacement go unanswered. Must be a soil problem since all of the same plants are thriving in the front yard. Likes: Very happy with the drainage in the yards. Structurally, the overall house itself is pretty solid. No complaints there. Our MasterCare [name removed] [name removed] is absolutely fabulous! She was on top of any issue we had by the following morning. We got extremely lucky with her!! Love the Paradise Pool, Community Center and all of the amenities. Everything is very pleasing to the eye.
Hardeeville, on Nov 07, 2024
The quality of house and the customer service is great.