Overall Satisfaction
Community Profile
Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on May 08, 2025
I hate dealing with HOA about every little thing. I submit an issue with plants that need to be replaced and all that happens is the request get a complete/close and nothing gets done.
Hardeeville, SC, on May 12, 2025
Like: Personal communication Dislike: Quality of Workmanship
Hardeeville, on May 05, 2025
How quickly they responded to any issues that arose - such a positive! Having to have 2-3 people to do a one-person job which meant meeting or having to be home to let each one in the house - at times was inconvenient.
Hardeeville, SC, on May 10, 2025
Our contract sup [name removed] was excellent and very responsive. [name removed] from Master Care has been stellar on all aspects of his job as he is very responsive to any/all request. All the contract workers from the painters to the flooring team and in between have also been very professional and responsive to all request on items that needed to be fixed/repaired. THANK YOU!!
Hardeeville, on May 12, 2025
The entire team, from start to present have been exemplary professionals. Specifically with regard to most recent interaction with [name removed] representatives; I would like to recognize [name removed], our customer care representative. [name removed] has been nothing short of exceptional. He is attentive, responsive, sees through all concerns (even minor) from start to proper completion, and is clearly an extremely valuable [name removed] employee. Rest assured; [name removed] is representing [name removed] flawlessly. [name removed]’s attention to detail is remarkable; he treats our home and the minor repairs are as if it were his own home. I’m confident he acts and performs in the same way with all customers. He is a keeper - take care of him. Employees like [name removed] are the company’s “go to guy/gal”; he is a special, talented teammate for [name removed]. Please ensure he is advised of our sincere appreciation for his hard work, and dedication. Thank you, Will and [name removed] - [name removed] Good Life Way
Hardeeville, on May 08, 2025
If there is ever an issue they are quick to find a solution. The folks we have worked with have been eagerly offering to assist us with anything should a problem arise.
Hardeeville, SC, on May 10, 2025
I liked everything about it. Every single person I had to speak with here was kind, patient and helpful.
Hardeeville, on Apr 27, 2025
very good communication between superintendent and master care rep.
Hardeeville, on May 07, 2025
The home is well constructed and the response on any issue has been quick and effective.
Hardeeville, SC, on May 07, 2025
I liked the whole experience from the minute I met [name removed]. She was so enthusiastic, friendly and helpful and this was just on a visit to the model homes. I felt right at home and welcomed on all 3 of my visits which was great because I was basically moving and making a monumental decision on my own. I couldn’t ask for a better builder in [name removed]. I feel incredibly lucky to have had him in charge of my home! From the start, I could see and hear how picky he was with everything connected to the house. Every Friday he sent me updates and photos, which was so helpful! Since I’ve been here and have met a lot of people, I realize just how lucky I was to have [name removed]. More than a few have had major problems and my complaints were very minor. I had a problem with my garage door and it was taken care the next week. Going through this entire process by myself has been so smooth and easy for me, and I feel it was all because of these great people in charge of my house. I feel my friends took wonderful care of me! I’m very happy!
Hardeeville, on Apr 26, 2025
Like: [name removed] (sales), [name removed] (superintendent), how easy [name removed] made things. Dislike: lot prices. Bad memory of how when we transitioned from renters to owners, we weren't told that that would erase are gate passes... which led to a LOT of trouble when PODs and delivery trucks showed up. Massively compounded by the fact that someone entered my email AND phone number incorrectly, so the gate weren't able to contact us.
Hardeeville, SC, on May 05, 2025
No complaints. Our builder [name removed] was excellent, as was [name removed]. Kudos to [name removed] in sales who kept in touch thru the process. We love our new home.
Hardeeville, on May 07, 2025
It took over 5 months to resolve an issue with a sinking electric box and we are not getting any resolution on our dead palm tree (been 6 months).
Hardeeville, on Apr 15, 2025
Willingness to please.. rapid response on home issues.. landscape responses not so much
Hardeeville, SC, on May 01, 2025
Good communication and response time. The details that [name removed] took into consideration.
Hardeeville, on May 06, 2025
Overall we had a good experience with [name removed]. [name removed] has been extremely responsive to any issues we currently have/had since we've moved in.
Hardeeville, on Apr 13, 2025
we couldnt get an island home, which we wanted, and settled for smaller home
Hardeeville, SC, on Apr 30, 2025
Loved every bit of it. Our builder, [name removed], was fantastic! He communicated weekly and went above and beyond to get our home right.
Hardeeville, on May 06, 2025
Very genuine and caring sales and construction personel.
Hardeeville, on Apr 10, 2025
The quality of the construction is fantastic. Very impressed with drainage layout that is able to address any flooding possibilities.
Hardeeville, SC, on Apr 30, 2025
What I loved: The attention and degree of service I received from my Sales Person ([name removed]) and my Superintendent of Building ([name removed]). The seamless transition when using [name removed] partners ([name removed] [name removed] - [name removed] and [name removed]) - The entire new building experience with the ability to budget (like 10% down for A's; B's, etc). I did ask a lot of questions. I felt cared for and felt that that the entire experience was seamless and stressfree and feel that I received a quality product. My less than stellar experiences had to do with picking my B's. I felt that I was rushed. I would have liked to have a day to think about it after I saw everything in person but I had to make all of my selections within 2 hours of seeing everything for the first time. I think [name removed] should change that and expose the buyers to the choices earlier in the game so they have time to make the right selections. I also feel that the security service - QEI - is an outside vendor and should not be a part of the process. I am very unhappy with this and have not even had the install yet and would love to get my money back. My superintendent of building was amazing and so many people hire outside inspectors and not needed when you have someone so skilled and attentive. Also, love the Mastercare for the first year. And the little touches, like a complete list of vendors and follow up care printed and hung in the HVAC closet. Little things like that matter. Oh - did not love the selections on the B's especially the hardware and lighting.
Hardeeville, SC, on Apr 29, 2025
We received a lot of updates throughout the whole process. For the most part, we didn't have to reach out to ask for updates. They came in regularly. Overall process was good
Hardeeville, on May 01, 2025
I was kept informed about progress of issues I needed fixed in my new home
Hardeeville, on Apr 06, 2025
[name removed] communicated weekly and built my dream home, ready ahead of time and it was move-in ready. My salesman, [name removed] was great. He heard my needs and got me the lot I needed. The whole experience was so exciting and every day since I moved in has been Amazing!!!! [name removed] has been very easy to work with and makes repairs happen -there have only been a few minor issues and the workmanship has been excellent. The community is beautiful and well maintained. We all look forward to more amenities as we are growing bigger.
Hardeeville, SC, on Apr 28, 2025
Landscaping is very disappointing. Building superintendent poor communication.
Hardeeville, on Apr 30, 2025
if there were issues they were taken care of quickly and with concern of our time. All workers were kind and considerate.
Hardeeville, on Apr 03, 2025
Always there to assist. Easy to contact. Fast response. Congenial attitudes.
Hardeeville, SC, on Apr 24, 2025
The entire experience form beginning to the closing has been great… the entire process was without any problems or issues
Hardeeville, on Apr 30, 2025
[name removed] has been great to work with. Very prompt to get things done, and does a nice job following up to be sure we are satisfied. However, I have having issues with our irrigation/ sprinklers and it has been difficult getting a clear answer from [name removed]. I just want to get out system working since our grass is turning brown. Most of our neighbors irrigation is working, but not ours. How can I get this fixed?
Hardeeville, on Apr 03, 2025
Cell service is horrible. I consistently lose calls and have done so while switching from Verizon to Spectrum and now Mint Mobile. I learned there is only 1 cell tower near the entrance to LMHH. This cell tower must get overloaded and consistently drops my calls. I can't use my cell in my Dreamsicle office. I get a message that I am "Not Registered on Network" message, meaning my phone isn't connecting to your mobile provider's network, preventing calls, texts, and data access. I have to turn on Airplane mode and then turn it off or go to another part of the house for service and it still drops calls left and right. Very disturbing. What if there is any emergency and I can't call out or drop the call to 911??? A new, additional cell tower is desperately needed here in LMHH as I'm hearing this from many others in Phase 7.
Hardeeville, SC, on Apr 23, 2025
Loved our builder [name removed] he was always available for questions and went the extra mile.
Hardeeville, on Apr 29, 2025
Response time, everyone gets back to you when you call
Hardeeville, on Apr 01, 2025
Everyone we dealt with from the beginning of the process to the end was extremely helpful and looked out for our best interest. Any time a question or issue arose, it was addressed immediately; whether it was our sales person, [name removed], our designer, [name removed], our builder, [name removed], or our MasterCare rep, [name removed], everything was resolved with the exception of an issue with our roof, which was brought about by our inspector, [name removed]. [name removed] is currently in the process of discussing this issue with [name removed] and the roofing company and will get back to us shortly. Overall, we are extremely happy with our home and the community.
Hardeeville, SC, on Apr 20, 2025
Not enough time with [name removed]. Still don't know how to get involved in activities or all that my new community has to offer.
Hardeeville, on Apr 28, 2025
My MasterCare rep is [name removed]. He has been very easy to work with and is always very quick to follow through on matters. I do feel that Will's hands are tied by [name removed] when trying to resolve certain issues. For example our home has a "cold room" and we have a roofing issue. I feel that will wants to help but these issues cant be resolved because he has to follow guidelines established by [name removed].
Hardeeville, on Mar 28, 2025
No one to talk about the community The sticker on the car How to use the passport card How to get in and out of the pool area These issues are probably discussed at the 101 meeting I moved in at the first of the month and felt lost
Hardeeville, on Apr 27, 2025
[name removed] has been wonderful to work with. He’s friendly, prompt, honest, and easy to work with. [name removed] has been a great asset to us as we navigate through some minor repairs. He always makes sure the vendors call us to set up convenient times to come fix the grout, glass shower doors, trash receptacle, and a few other items on our punch list. We love our home in LMHH!
Hardeeville, on Mar 25, 2025
[name removed] has been very prompt to respond to any requests. Excellent service and quality of my home.
Hardeeville, SC, on Apr 18, 2025
We liked how friendly and accommodating the staff was. We disliked the quality of the home, there was very little craftsmanship. Everything is sub-contracted, certainly by the lowest bidder and the quality or lack of shows.
Hardeeville, on Apr 27, 2025
Inside my home, I have not found any major issues. A few minor issues, which [name removed] stated will be taken care of at the year mark. The issues with my garage have almost been resolved, except one. The company’s employee showed up as my family and I were running out the door to our appointments. He did a good job repairing what he could without me leaving my garage door open. The ankle buster ditch, safety hazard , I showed [name removed] was taken care of right away. It seems the BJWSA water issues and the irrigation issues are still a problem.
Hardeeville, on Mar 24, 2025
Whenever I had an issue and called my master care representative responded immediately, and the problem was solved. . The home overall as a new build had very minor issues, and I was impressed with the quality of Construction.
Hardeeville, SC, on Apr 17, 2025
Keeping informed about the building progress. We enjoyed our weekly updates
Hardeeville, on Apr 26, 2025
Everyone that we delt with gave us the feeling that our satisfaction was most important
Hardeeville, on Mar 24, 2025
The quality of the house and the well maintained amenities
Hardeeville, SC, on Apr 16, 2025
[name removed] our builder was excellent very thorough and professional very pleased with the quality of our home he made the process easy
Hardeeville, on Apr 25, 2025
We had some issues with changing of building supervisors and I feel that some of the work was not completed correctly due to this
Hardeeville, on Mar 23, 2025
Absolutely nothing. All went smoothly from start to finish.
Hardeeville, on Apr 25, 2025
The scores that I have given are for [name removed] with [name removed], [name removed] is awesome and listens to our needs. The HOA on the other hand I have issues with. Anekka even had the audacity to ask if we ever lived in an HOA before and how they have processes. First off processes were not followed in getting me my check back after our birdcage was finished. The rules state that the check will be within 30 days and it was almost 45 before we received it. I had to continually email to find out where the check was. Was told it had been approved and cut a week before it actually was. Next the transformer in front of our house was sinking, this was due to ineffective drainage around the transformer that was in the swell. We started and our neighbors started discussing it right after we moved in. I even called [name removed] County water and Dominion energy. They both came out and it was not a water leak by [name removed] County water, Dominion would not lift it until the drainage was fixed. It was a fight to get this done everyone with [name removed] and the HOA kept pointing fingers at who was suppose to fix it. 5 months later after the neighbors around the loop got involved it was fixed. I had sent notes to [name removed] and [name removed] asking for a face to face meeting and while [name removed] emailed me back, [name removed] did not. And we never got the face to face meeting. This could have been a larger issue if that kept sinking and the cables would have severed, but it was like pulling teeth to get it fixed. I am grateful that we have [name removed] as our MasterCare rep as he is willing to listen and help and all around is a very respectful and nice person.
Hardeeville, on Mar 19, 2025
Some minor issues arose during our first year and we were lucky to have [name removed] as our service rep. She does a fantastic job of promptly responding to our requests and then following up on whether the job was completed to our satisfaction! Great service!!!
Hardeeville, SC, on Apr 16, 2025
Our salesman and our superintendent were fabulous.
Hardeeville, on Mar 18, 2025
From our building superintendent, [name removed], to our Mastercare rep, [name removed], any issues we had were promptly taken care of. They were both kind, courteous, and helpful as was our sales rep, [name removed].
Hardeeville, SC, on Apr 13, 2025
There a few minor itms that need repairs ( sink in master bath has a chip and concrete walkway has footprints and unhappy w location of dining room light fixture)
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, SC, on May 12, 2025
Like: Personal communication Dislike: Quality of Workmanship
Hardeeville, SC, on May 10, 2025
Our contract sup [name removed] was excellent and very responsive. [name removed] from Master Care has been stellar on all aspects of his job as he is very responsive to any/all request. All the contract workers from the painters to the flooring team and in between have also been very professional and responsive to all request on items that needed to be fixed/repaired. THANK YOU!!
Hardeeville, SC, on May 10, 2025
I liked everything about it. Every single person I had to speak with here was kind, patient and helpful.
Hardeeville, SC, on May 07, 2025
I liked the whole experience from the minute I met [name removed]. She was so enthusiastic, friendly and helpful and this was just on a visit to the model homes. I felt right at home and welcomed on all 3 of my visits which was great because I was basically moving and making a monumental decision on my own. I couldn’t ask for a better builder in [name removed]. I feel incredibly lucky to have had him in charge of my home! From the start, I could see and hear how picky he was with everything connected to the house. Every Friday he sent me updates and photos, which was so helpful! Since I’ve been here and have met a lot of people, I realize just how lucky I was to have [name removed]. More than a few have had major problems and my complaints were very minor. I had a problem with my garage door and it was taken care the next week. Going through this entire process by myself has been so smooth and easy for me, and I feel it was all because of these great people in charge of my house. I feel my friends took wonderful care of me! I’m very happy!
Hardeeville, SC, on May 05, 2025
No complaints. Our builder [name removed] was excellent, as was [name removed]. Kudos to [name removed] in sales who kept in touch thru the process. We love our new home.
Hardeeville, SC, on May 01, 2025
Good communication and response time. The details that [name removed] took into consideration.
Hardeeville, SC, on Apr 30, 2025
Loved every bit of it. Our builder, [name removed], was fantastic! He communicated weekly and went above and beyond to get our home right.
Hardeeville, SC, on Apr 30, 2025
What I loved: The attention and degree of service I received from my Sales Person ([name removed]) and my Superintendent of Building ([name removed]). The seamless transition when using [name removed] partners ([name removed] [name removed] - [name removed] and [name removed]) - The entire new building experience with the ability to budget (like 10% down for A's; B's, etc). I did ask a lot of questions. I felt cared for and felt that that the entire experience was seamless and stressfree and feel that I received a quality product. My less than stellar experiences had to do with picking my B's. I felt that I was rushed. I would have liked to have a day to think about it after I saw everything in person but I had to make all of my selections within 2 hours of seeing everything for the first time. I think [name removed] should change that and expose the buyers to the choices earlier in the game so they have time to make the right selections. I also feel that the security service - QEI - is an outside vendor and should not be a part of the process. I am very unhappy with this and have not even had the install yet and would love to get my money back. My superintendent of building was amazing and so many people hire outside inspectors and not needed when you have someone so skilled and attentive. Also, love the Mastercare for the first year. And the little touches, like a complete list of vendors and follow up care printed and hung in the HVAC closet. Little things like that matter. Oh - did not love the selections on the B's especially the hardware and lighting.
Hardeeville, SC, on Apr 29, 2025
We received a lot of updates throughout the whole process. For the most part, we didn't have to reach out to ask for updates. They came in regularly. Overall process was good
Hardeeville, SC, on Apr 28, 2025
Landscaping is very disappointing. Building superintendent poor communication.
Hardeeville, SC, on Apr 24, 2025
The entire experience form beginning to the closing has been great… the entire process was without any problems or issues
Hardeeville, SC, on Apr 23, 2025
Loved our builder [name removed] he was always available for questions and went the extra mile.
Hardeeville, SC, on Apr 20, 2025
Not enough time with [name removed]. Still don't know how to get involved in activities or all that my new community has to offer.
Hardeeville, SC, on Apr 18, 2025
We liked how friendly and accommodating the staff was. We disliked the quality of the home, there was very little craftsmanship. Everything is sub-contracted, certainly by the lowest bidder and the quality or lack of shows.
Hardeeville, SC, on Apr 17, 2025
Keeping informed about the building progress. We enjoyed our weekly updates
Hardeeville, SC, on Apr 16, 2025
[name removed] our builder was excellent very thorough and professional very pleased with the quality of our home he made the process easy
Hardeeville, SC, on Apr 16, 2025
Our salesman and our superintendent were fabulous.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on May 12, 2025
The entire team, from start to present have been exemplary professionals. Specifically with regard to most recent interaction with [name removed] representatives; I would like to recognize [name removed], our customer care representative. [name removed] has been nothing short of exceptional. He is attentive, responsive, sees through all concerns (even minor) from start to proper completion, and is clearly an extremely valuable [name removed] employee. Rest assured; [name removed] is representing [name removed] flawlessly. [name removed]’s attention to detail is remarkable; he treats our home and the minor repairs are as if it were his own home. I’m confident he acts and performs in the same way with all customers. He is a keeper - take care of him. Employees like [name removed] are the company’s “go to guy/gal”; he is a special, talented teammate for [name removed]. Please ensure he is advised of our sincere appreciation for his hard work, and dedication. Thank you, Will and [name removed] - [name removed] Good Life Way
Hardeeville, on May 08, 2025
If there is ever an issue they are quick to find a solution. The folks we have worked with have been eagerly offering to assist us with anything should a problem arise.
Hardeeville, on May 07, 2025
The home is well constructed and the response on any issue has been quick and effective.
Hardeeville, on May 07, 2025
It took over 5 months to resolve an issue with a sinking electric box and we are not getting any resolution on our dead palm tree (been 6 months).
Hardeeville, on May 06, 2025
Overall we had a good experience with [name removed]. [name removed] has been extremely responsive to any issues we currently have/had since we've moved in.
Hardeeville, on May 06, 2025
Very genuine and caring sales and construction personel.
Hardeeville, on May 01, 2025
I was kept informed about progress of issues I needed fixed in my new home
Hardeeville, on Apr 30, 2025
if there were issues they were taken care of quickly and with concern of our time. All workers were kind and considerate.
Hardeeville, on Apr 30, 2025
[name removed] has been great to work with. Very prompt to get things done, and does a nice job following up to be sure we are satisfied. However, I have having issues with our irrigation/ sprinklers and it has been difficult getting a clear answer from [name removed]. I just want to get out system working since our grass is turning brown. Most of our neighbors irrigation is working, but not ours. How can I get this fixed?
Hardeeville, on Apr 29, 2025
Response time, everyone gets back to you when you call
Hardeeville, on Apr 28, 2025
My MasterCare rep is [name removed]. He has been very easy to work with and is always very quick to follow through on matters. I do feel that Will's hands are tied by [name removed] when trying to resolve certain issues. For example our home has a "cold room" and we have a roofing issue. I feel that will wants to help but these issues cant be resolved because he has to follow guidelines established by [name removed].
Hardeeville, on Apr 27, 2025
[name removed] has been wonderful to work with. He’s friendly, prompt, honest, and easy to work with. [name removed] has been a great asset to us as we navigate through some minor repairs. He always makes sure the vendors call us to set up convenient times to come fix the grout, glass shower doors, trash receptacle, and a few other items on our punch list. We love our home in LMHH!
Hardeeville, on Apr 27, 2025
Inside my home, I have not found any major issues. A few minor issues, which [name removed] stated will be taken care of at the year mark. The issues with my garage have almost been resolved, except one. The company’s employee showed up as my family and I were running out the door to our appointments. He did a good job repairing what he could without me leaving my garage door open. The ankle buster ditch, safety hazard , I showed [name removed] was taken care of right away. It seems the BJWSA water issues and the irrigation issues are still a problem.
Hardeeville, on Apr 26, 2025
Everyone that we delt with gave us the feeling that our satisfaction was most important
Hardeeville, on Apr 25, 2025
We had some issues with changing of building supervisors and I feel that some of the work was not completed correctly due to this
Hardeeville, on Apr 25, 2025
The scores that I have given are for [name removed] with [name removed], [name removed] is awesome and listens to our needs. The HOA on the other hand I have issues with. Anekka even had the audacity to ask if we ever lived in an HOA before and how they have processes. First off processes were not followed in getting me my check back after our birdcage was finished. The rules state that the check will be within 30 days and it was almost 45 before we received it. I had to continually email to find out where the check was. Was told it had been approved and cut a week before it actually was. Next the transformer in front of our house was sinking, this was due to ineffective drainage around the transformer that was in the swell. We started and our neighbors started discussing it right after we moved in. I even called [name removed] County water and Dominion energy. They both came out and it was not a water leak by [name removed] County water, Dominion would not lift it until the drainage was fixed. It was a fight to get this done everyone with [name removed] and the HOA kept pointing fingers at who was suppose to fix it. 5 months later after the neighbors around the loop got involved it was fixed. I had sent notes to [name removed] and [name removed] asking for a face to face meeting and while [name removed] emailed me back, [name removed] did not. And we never got the face to face meeting. This could have been a larger issue if that kept sinking and the cables would have severed, but it was like pulling teeth to get it fixed. I am grateful that we have [name removed] as our MasterCare rep as he is willing to listen and help and all around is a very respectful and nice person.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Hardeeville, on May 08, 2025
I hate dealing with HOA about every little thing. I submit an issue with plants that need to be replaced and all that happens is the request get a complete/close and nothing gets done.
Hardeeville, on May 05, 2025
How quickly they responded to any issues that arose - such a positive! Having to have 2-3 people to do a one-person job which meant meeting or having to be home to let each one in the house - at times was inconvenient.
Hardeeville, on Apr 27, 2025
very good communication between superintendent and master care rep.
Hardeeville, on Apr 26, 2025
Like: [name removed] (sales), [name removed] (superintendent), how easy [name removed] made things. Dislike: lot prices. Bad memory of how when we transitioned from renters to owners, we weren't told that that would erase are gate passes... which led to a LOT of trouble when PODs and delivery trucks showed up. Massively compounded by the fact that someone entered my email AND phone number incorrectly, so the gate weren't able to contact us.
Hardeeville, on Apr 15, 2025
Willingness to please.. rapid response on home issues.. landscape responses not so much
Hardeeville, on Apr 13, 2025
we couldnt get an island home, which we wanted, and settled for smaller home
Hardeeville, on Apr 10, 2025
The quality of the construction is fantastic. Very impressed with drainage layout that is able to address any flooding possibilities.
Hardeeville, on Apr 06, 2025
[name removed] communicated weekly and built my dream home, ready ahead of time and it was move-in ready. My salesman, [name removed] was great. He heard my needs and got me the lot I needed. The whole experience was so exciting and every day since I moved in has been Amazing!!!! [name removed] has been very easy to work with and makes repairs happen -there have only been a few minor issues and the workmanship has been excellent. The community is beautiful and well maintained. We all look forward to more amenities as we are growing bigger.
Hardeeville, on Apr 03, 2025
Always there to assist. Easy to contact. Fast response. Congenial attitudes.
Hardeeville, on Apr 03, 2025
Cell service is horrible. I consistently lose calls and have done so while switching from Verizon to Spectrum and now Mint Mobile. I learned there is only 1 cell tower near the entrance to LMHH. This cell tower must get overloaded and consistently drops my calls. I can't use my cell in my Dreamsicle office. I get a message that I am "Not Registered on Network" message, meaning my phone isn't connecting to your mobile provider's network, preventing calls, texts, and data access. I have to turn on Airplane mode and then turn it off or go to another part of the house for service and it still drops calls left and right. Very disturbing. What if there is any emergency and I can't call out or drop the call to 911??? A new, additional cell tower is desperately needed here in LMHH as I'm hearing this from many others in Phase 7.
Hardeeville, on Apr 01, 2025
Everyone we dealt with from the beginning of the process to the end was extremely helpful and looked out for our best interest. Any time a question or issue arose, it was addressed immediately; whether it was our sales person, [name removed], our designer, [name removed], our builder, [name removed], or our MasterCare rep, [name removed], everything was resolved with the exception of an issue with our roof, which was brought about by our inspector, [name removed]. [name removed] is currently in the process of discussing this issue with [name removed] and the roofing company and will get back to us shortly. Overall, we are extremely happy with our home and the community.
Hardeeville, on Mar 28, 2025
No one to talk about the community The sticker on the car How to use the passport card How to get in and out of the pool area These issues are probably discussed at the 101 meeting I moved in at the first of the month and felt lost
Hardeeville, on Mar 25, 2025
[name removed] has been very prompt to respond to any requests. Excellent service and quality of my home.
Hardeeville, on Mar 24, 2025
Whenever I had an issue and called my master care representative responded immediately, and the problem was solved. . The home overall as a new build had very minor issues, and I was impressed with the quality of Construction.
Hardeeville, on Mar 24, 2025
The quality of the house and the well maintained amenities
Hardeeville, on Mar 23, 2025
Absolutely nothing. All went smoothly from start to finish.
Hardeeville, on Mar 19, 2025
Some minor issues arose during our first year and we were lucky to have [name removed] as our service rep. She does a fantastic job of promptly responding to our requests and then following up on whether the job was completed to our satisfaction! Great service!!!