Homebuilder Ratings & Reviews

Minto Communities - USA

South Carolina

1,762 Homeowner Reviews
Oct 2024 - Apr 2026

Minto Communities - USA

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

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Community Satisfaction Ratings

Builder Profile

Minto Communities - USA logo
Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.
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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From South Carolina
Purchase Experience Testimonials from Real Homebuyers

Hardeeville, SC, on Apr 23, 2026

Design appointment could have been more thorough. It went well and she was friendly and helpful but there were half a dozen “surprises” when I did my walk through that should have been discussed in the design meeting

4.2
Verified Homeowner
Hardeeville, SC, on Apr 22, 2026

The purchase experience was stellar! Dominik “Dom” [name removed] was our salesperson and my wife were extremely impressed by his professionalism, steady stream of information and availability to answer any question that arose before, during and after the sale of our house. Not only was “Dom” really good at his job but he also made the process fun and that is a compliment to easy-going personality. Honestly, I privately dreaded this process because of past experiences with other companies but “Dom” made it enjoyable. He is very valuable to [name removed] and should be rewarded for the way he represents the company and his comprehensive explanations how the entire process works and his prompt responses to any questions we had. He probably has a million things going on everyday but truly when we had a question, he was there! After the sales process, we moved on to the building process and were assigned [name removed], the construction superintendent. Wow! We decided right off and the beginning of the building process that we were extremely fortunate in having [name removed] assigned to us as our Buiding Superintendent. We first met him at “Meet the Builder” day which we traveled from Charleston, South [name removed] to attend. In the office, [name removed] articulated the building process to us in a detailed manner whereby we really had no questions due to his knowledge and background. He informed us that he would keep us informed entirely throughout the building process and he certainly kept his promise. [name removed] is extremely gifted in this field and his knowledge of the home building process made us feel at ease at each step. Like “Dom”, he was always made himself available for any amateur questions we had and we had many. It didn’t matter because [name removed] would so eloquently would ease our stress and answer and explain things in an understandable manner and returned each and every call promptly with a competent, detailed answer. We have never experienced such great customer friendly service and when you purchase a major item such as a house, you hope for that quality service. However, our hope turned into a reality as [name removed] bailed every deadline, updated us promptly and extensively with photos, detailed explanations all with a smile. Like “Dom”, I don’t know how they are so graceful and remember things with all they have going on but [name removed] is definitely a cut above any building superintendent we have met and his skills on the front line will undoubtedly illustrate [name removed]’s commitment to excellence and both he and “Dom” should be rewarded for their dedication to making home buyers feel comfortable in making a large investment. [name removed] even stopped by several times after we moved in just to make sure we had everything we needed. He earned a “10” rating in every aspect of this process and believe he should be recognized for his hard work, communication, knowledge and attention to detail in organizing all the fine details to insure the actual builders were doing a high quality job, which they did. Aside from the hardship of moving after living in the same house for close to 30 years, the move in went smoothly and the many contractors continued to work hard to build on our street, Sandcastle Drive. They were always respectful to our parking needs, cleanup and adjusting to having a now full-time residents living in between other houses being built. The home builders and trades always kept the areas clean and accessible during the move-in process and they are the unsung heroes of this operation and they should be rewarded and acknowledged as we appreciate them. Everyday they show up and do a hard job in changing weather, changing neighbors and areas and do so in a complete rhythmic flow that just works because they go out of their way with true hard work and grit to go finish their job and not only finish their jobs but finish them brilliantly! We were assigned to MasterCare Superintendent [name removed]. We only met [name removed] once so I can’t give a detailed review because our after move-in was short but he arranged immediately for the small issues to be resolved with fixes. So he is 1 for 1 as they say in baseball and I’m sure our year with [name removed] with flow smoothly as the buying and building process went. If I had to say 1 area which we could have used help on during and specifically after moving in was receiving a detailed presentation on how to navigate this community through the many tentacles of the social media set-up (example [name removed] Reach, Group activities. A large part of that deficiency’s are a result of my complete lack of social medial awareness. My wife and I were the odd couple and have limited experience in that area and we never even had a Facebook page in our lives. Therefore, that’s on us but as we learn on a daily basic how to traverse through this area, it is quite overwhelming. Nevertheless, it is just another thing to learn and I saw several introductory classes offered for buyers just like us to help out in this area so that is a big positive and kudos to [name removed] and the [name removed] Staff in thinking ahead and providing that help with will be extremely needed when we reach the point we can partake. We thank [name removed] for their selection of quality personnel in all areas and really look forward to eventually taking advantage in all this community has to offer, which is plenty! Thanks again for everyone’s combined effort in making this process such a success.

5.0
Verified Homeowner
Hardeeville, SC, on Apr 21, 2026

[name removed] and [name removed] did a great job walking us through the options; we just thought they were locked in much sooner then necessary and doing them seperatly made thinks harder

4.7
Verified Homeowner
Hardeeville, SC, on Apr 21, 2026

Refusal to make any adaptations, carelessness of workmanship, quality of construction

3.2
Verified Homeowner
Hardeeville, SC, on Apr 17, 2026

The sales staff ([name removed])was very informative, & from the 1st inspection to the final walk thru [name removed] was very helpful, answering all our questions, and helping us thru the move in.

5.0
Verified Homeowner
Hardeeville, SC, on Apr 17, 2026

[name removed] kept us very well informed

5.0
Verified Homeowner
Hardeeville, SC, on Apr 16, 2026

Everything was very smooth and easy to understand. The process was great!

5.0
Verified Homeowner
Hardeeville, SC, on Apr 15, 2026

The people! Everyone was easy to work with. From sales & front desk staff, construction supervisor, MasterCare & HOA, all have been very responsive and communicate very well. They have treated us like family.

5.0
Verified Homeowner
Hardeeville, SC, on Apr 13, 2026

We had an excellent experience working with our construction manager. He was attentive to our needs from start to finish and consistently kept the lines of communication open. Anytime we had a question or concern, he responded quickly and thoroughly, which gave us great peace of mind throughout the process. What could have easily been a stressful situation was instead handled with professionalism and care, making the entire experience smooth and even enjoyable. We truly appreciated his dedication.

5.0
Verified Homeowner
Hardeeville, SC, on Apr 13, 2026

I have no complaints, I love my home and feel like i got exactly what I thought I was getting, no complaints at all.

5.0
Verified Homeowner
Hardeeville, SC, on Apr 10, 2026

Both [name removed] and [name removed] provided excellent communication throughout the process which was much appreciated

5.0
Verified Homeowner
Hardeeville, SC, on Apr 08, 2026

was hoping to close on the earlier side of the commitment range. 12/25/-2/26. closed 2/26

5.0
Verified Homeowner
Hardeeville, SC, on Apr 07, 2026

The friendliness of everyone. Up dates on my villa weekly.

5.0
Verified Homeowner
Hardeeville, SC, on Apr 04, 2026

Everything up until move-in was a very smooth process. If we ever had a question, it was answered immediately, and I felt like my superintendent [name removed] was really interested in our concerns and our getting the home that we expected.

4.9
Verified Homeowner
Hardeeville, SC, on Apr 03, 2026

[name removed] gave us timely updates and was very responsive to our questions/requests.

5.0
Verified Homeowner
Hardeeville, SC, on Apr 02, 2026

The whole process has been very straightforward and easy to follow. Met many people that provided an exceptional experience.

5.0
Verified Homeowner
Hardeeville, SC, on Mar 30, 2026

Should of notified us that a as built plot plan was needed. Getting one after closing cost double.

5.0
Verified Homeowner
Hardeeville, SC, on Mar 29, 2026

My sales person [name removed] was amazing- My building supervisor was extremely helpful and responsive The only negative with my bamboo is the two outside lights…the front door swings out and hits/nicks the door. If you look at the sample home you’ll see it is nicked as well .WHY!?

4.8
Verified Homeowner
Hardeeville, SC, on Mar 29, 2026

[name removed] our contractor was amazing. [name removed] our salesman was great as well.

5.0
Verified Homeowner
Hardeeville, SC, on Mar 27, 2026

Would have liked a pool expert at Option A to run through the pool options. Overall sales was outstanding and site superintendent went above and beyond to meet our needs and requests. [name removed] was always able to answer our questions and provided thorough answers.Provided insight to the building process.

4.9
Verified Homeowner