Homebuilder Ratings & Reviews

Minto Communities - USA

South Carolina

1,777 Homeowner Reviews
Jun 2024 - Dec 2025

Minto Communities - USA

Overall Satisfaction

4.6
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

South Carolina Communities Map

 

Community Satisfaction Ratings

Builder Profile

Minto Communities - USA logo
Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.
Request More Info
  Go to Builder Reviews page

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From South Carolina
Purchase Experience Testimonials from Real Homebuyers

Hardeeville, SC, on Dec 11, 2025

I loved the weekly updates on the progress. My least favorite was not seeing the options installed prior to choosing. We may have picked different options after seeing them.

5.0
Verified Homeowner
Hardeeville, SC, on Dec 08, 2025

We most enjoyed our interactions with [name removed] our supervisor

4.8
Verified Homeowner
Hardeeville, SC, on Dec 08, 2025

The construction supervisor ([name removed]) stayed in touch and was very easy to work with. He answered any questions we had quickly and presented a quality finished product.

5.0
Verified Homeowner
Hardeeville, SC, on Dec 07, 2025

I loved the strong communication through the entire process !

5.0
Verified Homeowner
Hardeeville, SC, on Dec 05, 2025

All [name removed] employees from construction, design and sales were very helpful and professional. Attention to detail was evident throughout the entire process. House was finished to a high standard.

5.0
Verified Homeowner
Hardeeville, SC, on Dec 04, 2025

We were concerned about being assigned multiple building supervisors. Never heard from the initially assigned supervisor, the second one left after we had met him once. We ended up with [name removed] who did a great job, communicated well and was easy to work with. We wish we had [name removed] from the beginning. We have a few issues with the layout of the home. We would have preferred not to locate the the gas regulator right next to the front door as well as the electric meter and the hot water tank along the entrance walkway. It would have been better located towards the back of the house. Also, once the washer and dryer were installed in the laundry closet the shelf above is almost unreachable. There is an unusable space in the garage that maybe could have been used to extend the guest bath.

4.9
Verified Homeowner
Hardeeville, SC, on Dec 01, 2025

I liked the personalized attention from our site supervisor, Will. As well as our sales agent [name removed]. Great guys to work with. I like the fast follow up to issues with the build and the quality of the materials used. I disliked the lack of attention and information when it came to our exterior landscaping, irrigation, and driveway work. All of our concrete in the garage, driveway, sidewalk, and lanai were stained with the clay residue from working and walking over it in rainy conditions without cleaning. As a landscape architect, the plants specified for the plant beds and foundation plants are not the best options. [name removed] planted within two feet of the house will grow to be six to eight tall and wide, causing algae and mold conditions, damage to the siding, and yearly maintenance that could have been avoided. The Muskogee Crape [name removed] will grow to be twelve feet tall and wide and was planted four feet from the house and window. The European Fan Palms will grow to ten feet wide and tall and were planted withing four feet of the sidewalk and house. I cleaned the exterior siding to find a constant trail of mud coming out from underneath for several minutes.

4.3
Verified Homeowner
Hardeeville, SC, on Nov 30, 2025

I really liked the whole proccess, [name removed] responded to any and all of my questions and concerns always in minutes. [name removed] was so easy to work with. I love my new home.

5.0
Verified Homeowner
Hardeeville, SC, on Nov 26, 2025

We worked with [name removed] and [name removed] Both were outstanding but we did have difficulties with our first Pm

4.8
Verified Homeowner
Hardeeville, SC, on Nov 25, 2025

Our sales guy, [name removed], was very easy to contact and was happy to answer all our email questions. He also provided good info on options.

5.0
Verified Homeowner
Hardeeville, SC, on Nov 23, 2025

Everything went very smoothly.

5.0
Verified Homeowner
Hardeeville, SC, on Nov 22, 2025

The process was easy and efficient even though I was out of state. My construction manager stayed in touch with me weekly and sent pictures with the progress being made. My sales person [name removed] was great with communication and I loved working with [name removed] on my final design choices.

5.0
Verified Homeowner
Hardeeville, SC, on Nov 21, 2025

Everything went smoothly and the house was complete months before estimated. [name removed] and [name removed] were awesome to work with. [name removed] sent me emails with weekly updates and photos every single week once the construction had begun.

5.0
Verified Homeowner
Hardeeville, SC, on Nov 21, 2025

[name removed] our supervisor was amazing thru the entire process. Always kept usnup to date and di everything he said he would.

5.0
Verified Homeowner
Hardeeville, SC, on Nov 20, 2025

The communication was BEST IN CLASS... [name removed] and [name removed] kept us posted on everything. The weekly pictures from [name removed] were great to see the progress of our home.

5.0
Verified Homeowner
Hardeeville, SC, on Nov 19, 2025

Overall a great experience. However when picking options I felt there should have been a window of time for changes. At least a few days. Also more guidance from Sales on recommended add -ons. Outlets and laundry hook up, very disappointed I didn't get more advice.

4.6
Verified Homeowner
Hardeeville, SC, on Nov 16, 2025

Communication from [name removed] was excellent at all phases.

5.0
Verified Homeowner
Hardeeville, SC, on Nov 16, 2025

Time frame seemed too long after contract commitment

4.6
Verified Homeowner
Hardeeville, SC, on Nov 16, 2025

Overall, we loved working with [name removed] and think he did a fantastic job on our home. We do believe the overall quality is great. We have two major complaints though about our home, which I beleive has more to do with the subcontractors than [name removed]. First, the tile work in our master bathroom. While the rest of the tile work in the house--- in the guest bathroom and the backsplash in the kitchen---was done with care and skill, the tile in the master shower was sloppy and poor workmanship. Crooked lines, inconsistent depth of grout, sloppy grout work, two different colors of grout and broken tiles in our decorative band. Every time we get in the shower we are so disappointed in it; it is not in line with the quality of the rest of the house or what I think [name removed] wants to represent as quality work. Our Master Care rep did have someone look at the shower, and they agreed that it needed to be fixed, but we have had zero follow up since that appointment to let us know when we can expect the work to be started. Our second complaint is with the concrete walkway leading into the house. We noticed before we moved in that there is already a crack in the concrete at the entry of the walkway. It was not until we walked around the neighborhood that we realized that every other house of our model that the walkway had a score line at the place where we have the crack. We are concerned that this will lead to early heaving in the concrete that would have been mitigated if laid properly.

4.9
Verified Homeowner
Hardeeville, SC, on Nov 16, 2025

IT WAS THE MOST EASY TRANSITION WE HAVE EVER MADE. WE WERE OUT OF STATE DURING THE WHOLE PROCESS BUT OUR SALES REP (KIM WEGGONER) AND BUILDING SUPERINTENDANT ([name removed]) WERE AMAZING. [name removed] GAVE US A WEEKLY UPDATE ALONG WITH PICTURES EVERY FRIDAY. HE IS THE MOST FRIENDLY AND CHARISMATIC YOUNG MAN WE HAVE EVER MET. HE WENT ABOVE AND BEYOND TO ACCOMODATE ALL OF OUR QUESTIONS AND CONCERNS. HE IS [name removed]'S ACE IN THE WHOLE. FANTASTIC PERSON WITH GREAT ENERGY TO HIS POSITION!!

4.9
Verified Homeowner