Homebuilder Ratings & Reviews

Minto Communities - USA

South Carolina

1,778 Homeowner Reviews
Apr 2024 - Oct 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

South Carolina Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From South Carolina
Purchase Experience Testimonials from Real Homebuyers

Hardeeville, SC, on Sep 30, 2025

[name removed] and [name removed] were both extremely helpful through the purchase and options process and made themselves available whenever needed. [name removed] built us a fantastic home. He kept us up to date every week and he answered all of our questions quickly. The house is perfect and we have had no issues since moving in.

5.0
Verified Homeowner
Hardeeville, SC, on Sep 27, 2025

Luved the easiness of the process and the care and attention to detail. Everyone we interacted with was extremely helpful and friendly. [name removed] was super informative and kept us up to date on everything, answered all our questions and sent alot of progress photos, he went above and beyond our expectations. We would like to put 100 instead of 10 lol. Many thanks.

5.0
Verified Homeowner
Hardeeville, SC, on Sep 26, 2025

We requested [name removed] for the build of our Nevis because of our experience with him in 2024 on the new build of our [name removed]. He delivered a beautiful home maintaining close contact with us and immediate responsed to any questions and/or concerns. He is an amazing supervisor. Resolves issues as come up. Highly recommend [name removed] to others. He made the process feel personal...and we trusted him with our build. A good man!

5.0
Verified Homeowner
Hardeeville, SC, on Sep 19, 2025

[name removed] was an awesome salesperson and very helpful with answering all our questions. He made the buying process so much easier, as did [name removed] our realtor. We were very fortunate to have [name removed] as our building superintendent. He kept us informed at every stage of the process and was honest when there were issues and explained how they were being handled. You could tell he takes great pride in his work and is very meticulous. We had complete trust in [name removed] and [name removed] and knew that all would turn out well. And it did!! Our Master Care rep, [name removed], is a pleasure to work with too. We've been impressed how quickly he responds. My only negative comment is the downside of being one of the first completed homes in a new phase. Contractors working on other homes have a tendency to park or block our driveway despite the "Permanent Resident" signs. Other than that, love the community. We're very happy here!

5.0
Verified Homeowner
Hardeeville, SC, on Sep 18, 2025

I thought my Salesperson [name removed] did a great job of following up and staying on top of things. Same thing for my Builder [name removed]. Both showed excellent communication and customer service skills and I would highly recommend both of them. The layers of red tape and who to contact regarding poor landscaping is very non customer centric.

4.4
Verified Homeowner
Hardeeville, SC, on Sep 17, 2025

From sales [name removed] to [name removed] they were absolutely a 10! Wonderful to work with..highly recommend margaritaville hilton head to friends

5.0
Verified Homeowner
Hardeeville, SC, on Sep 15, 2025

[name removed] my project manager was exceptional. He is very professional, knowledgeable, and customer service oriented!

4.8
Verified Homeowner
Hardeeville, SC, on Sep 13, 2025

[name removed] our sales rep and [name removed] our building superintendent went above and beyond. We have built 3 homes and this was by far the easiest and best experience

5.0
Verified Homeowner
Hardeeville, SC, on Sep 09, 2025

Nothing so far

5.0
Verified Homeowner
Hardeeville, SC, on Sep 06, 2025

The updates from the GC [name removed] [name removed]. The attention to detail, and the ability to recognize any construction issues, address the issues, and resolve the issues to my satisfaction.

5.0
Verified Homeowner
Hardeeville, SC, on Sep 05, 2025

Sales experience was thorough and easy. Building supervisor kept us up to date on all aspects of the build throughout the process and set understandable expectations for completion.

5.0
Verified Homeowner
Hardeeville, SC, on Sep 04, 2025

Everyone from [name removed] to [name removed] to [name removed], have been very helpful and easy to communicate with, answering all my questions.

5.0
Verified Homeowner
Hardeeville, SC, on Sep 04, 2025

Two people stood out in a very positive way with my home buying experience. One was [name removed] in the sales office. [name removed] was nice and not pushy. He was well informed, and answered all my questions. The other person was [name removed]. [name removed] allowed me to go at my own pace during our home walk through visits. He always answered my calls and provided the information I needed.

5.0
Verified Homeowner
Hardeeville, SC, on Sep 02, 2025

I loved the Friday update photos sent by [name removed] every week and lots of check ins from [name removed]

5.0
Verified Homeowner
Hardeeville, SC, on Aug 29, 2025

I was surprised to find SO many upgrades and decisions to be made with the Part and Part B selections. Specifically, not including gutters and insulation in the garage I felt should have been included in the price of the house.

5.0
Verified Homeowner
Hardeeville, SC, on Aug 27, 2025

Our Project Manager [name removed] was amazing! Our sales agent [name removed] was also amazing! These employees are an asset to your company.

5.0
Verified Homeowner
Hardeeville, SC, on Aug 27, 2025

Within reason, I would have preferred the ability to make changes in either Group A or B choices during the build.

4.3
Verified Homeowner
Hardeeville, SC, on Aug 26, 2025

People

5.0
Verified Homeowner
Hardeeville, SC, on Aug 26, 2025

Really was able to get to know my Supervisor. That gave me confidence that my build was important to him. My Supervisor was [name removed].

5.0
Verified Homeowner
Hardeeville, SC, on Aug 25, 2025

The experience was fantastic. From the beginning our sales guy [name removed] was fantastic and our project manager [name removed] went above and beyond.

5.0
Verified Homeowner