Homebuilder Ratings & Reviews

Minto Communities - USA

South Carolina

1,824 Homeowner Reviews
May 2024 - Nov 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

South Carolina Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From South Carolina
Purchase Experience Testimonials from Real Homebuyers

Hardeeville, SC, on Nov 21, 2025

Everything went smoothly and the house was complete months before estimated. [name removed] and [name removed] were awesome to work with. [name removed] sent me emails with weekly updates and photos every single week once the construction had begun.

5.0
Verified Homeowner
Hardeeville, SC, on Nov 21, 2025

[name removed] our supervisor was amazing thru the entire process. Always kept usnup to date and di everything he said he would.

5.0
Verified Homeowner
Hardeeville, SC, on Nov 20, 2025

The communication was BEST IN CLASS... [name removed] and [name removed] kept us posted on everything. The weekly pictures from [name removed] were great to see the progress of our home.

5.0
Verified Homeowner
Hardeeville, SC, on Nov 19, 2025

Overall a great experience. However when picking options I felt there should have been a window of time for changes. At least a few days. Also more guidance from Sales on recommended add -ons. Outlets and laundry hook up, very disappointed I didn't get more advice.

4.6
Verified Homeowner
Hardeeville, SC, on Nov 16, 2025

Communication from [name removed] was excellent at all phases.

5.0
Verified Homeowner
Hardeeville, SC, on Nov 16, 2025

Time frame seemed too long after contract commitment

4.6
Verified Homeowner
Hardeeville, SC, on Nov 16, 2025

Overall, we loved working with [name removed] and think he did a fantastic job on our home. We do believe the overall quality is great. We have two major complaints though about our home, which I beleive has more to do with the subcontractors than [name removed]. First, the tile work in our master bathroom. While the rest of the tile work in the house--- in the guest bathroom and the backsplash in the kitchen---was done with care and skill, the tile in the master shower was sloppy and poor workmanship. Crooked lines, inconsistent depth of grout, sloppy grout work, two different colors of grout and broken tiles in our decorative band. Every time we get in the shower we are so disappointed in it; it is not in line with the quality of the rest of the house or what I think [name removed] wants to represent as quality work. Our Master Care rep did have someone look at the shower, and they agreed that it needed to be fixed, but we have had zero follow up since that appointment to let us know when we can expect the work to be started. Our second complaint is with the concrete walkway leading into the house. We noticed before we moved in that there is already a crack in the concrete at the entry of the walkway. It was not until we walked around the neighborhood that we realized that every other house of our model that the walkway had a score line at the place where we have the crack. We are concerned that this will lead to early heaving in the concrete that would have been mitigated if laid properly.

4.9
Verified Homeowner
Hardeeville, SC, on Nov 16, 2025

IT WAS THE MOST EASY TRANSITION WE HAVE EVER MADE. WE WERE OUT OF STATE DURING THE WHOLE PROCESS BUT OUR SALES REP (KIM WEGGONER) AND BUILDING SUPERINTENDANT ([name removed]) WERE AMAZING. [name removed] GAVE US A WEEKLY UPDATE ALONG WITH PICTURES EVERY FRIDAY. HE IS THE MOST FRIENDLY AND CHARISMATIC YOUNG MAN WE HAVE EVER MET. HE WENT ABOVE AND BEYOND TO ACCOMODATE ALL OF OUR QUESTIONS AND CONCERNS. HE IS [name removed]'S ACE IN THE WHOLE. FANTASTIC PERSON WITH GREAT ENERGY TO HIS POSITION!!

4.9
Verified Homeowner
Hardeeville, SC, on Nov 15, 2025

Open communication and quick response back when I had questions. Also, quickly resolved any issues that were reported

5.0
Verified Homeowner
Hardeeville, SC, on Nov 12, 2025

NA

5.0
Verified Homeowner
Hardeeville, SC, on Nov 12, 2025

I do not remember being informed that there were no change orders after I signed my paperwork.

5.0
Verified Homeowner
Hardeeville, SC, on Nov 12, 2025

Bit of pressure regarding potential price increase and the lottery system for lots was odd. I was pulled a higher priced lot and if I chose to wait then price might go up… strange tactics. Once signed, process was smooth.

4.7
Verified Homeowner
Hardeeville, SC, on Nov 11, 2025

I liked the entire experience.

5.0
Verified Homeowner
Hardeeville, SC, on Nov 10, 2025

Every employee that we engaged with was professional, patient, listened to questions/concerns and tried their best to accomplish what we were needing/wanting. Kudos to [name removed] and [name removed]!

5.0
Verified Homeowner
Hardeeville, SC, on Nov 07, 2025

Our assigned supervisor of build [name removed] was excellent to work with.

4.8
Verified Homeowner
Hardeeville, SC, on Nov 06, 2025

[name removed] was always available. [name removed] and [name removed] have been great after the purchase.

5.0
Verified Homeowner
Hardeeville, SC, on Nov 05, 2025

Loved the home designs, and community amenities. What I disliked were the limited choices on a few of the A and B-Options.

5.0
Verified Homeowner
Hardeeville, SC, on Nov 05, 2025

The experience was fine. The quality of some products was a disappointment. The shower glass doors (I will need to upgrade), the dishwasher (the interior is not stainless steel but plastic), the tub (fiberglass not cast iron), the interior doors are an amazing height but hollow. I tried to upgrade the shower doors but I purchased a spec house and was told it wasn’t an option.

5.0
Verified Homeowner
Hardeeville, SC, on Nov 04, 2025

Every thing was solid only comments would be about design but will post that in the design section

5.0
Verified Homeowner
Hardeeville, SC, on Nov 04, 2025

The inability to make changes after initial choices.

4.9
Verified Homeowner