Homebuilder Ratings & Reviews

Minto Communities - USA

South Carolina

1,587 Homeowner Reviews
Mar 2025 - Sep 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

South Carolina Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From South Carolina
Purchase Experience Testimonials from Real Homebuyers

Hardeeville, SC, on Sep 06, 2026

The salesman, [name removed], and the job super, [name removed], were both fabulous -- professional, easy to work with, friendly and knowledgeable. The remainder of the staff throughout the process were also pleasant and efficient. The only thing that was a slight concern is that there was construction still underway on both sides of my home. I would have preferred to have been given the choice to delay my move-in for a later date, under the circumstances. Overall, great experience.

5.0
Verified Homeowner
Hardeeville, SC, on Sep 03, 2026

Working with [name removed] in Sales and [name removed] through the building process made buying and building fun and easy

5.0
Verified Homeowner
Hardeeville, SC, on Aug 31, 2026

The process was easy working our representative [name removed]

5.0
Verified Homeowner
Hardeeville, SC, on Aug 30, 2026

our building super sent us weekly updates during construction; great.

4.3
Verified Homeowner
Hardeeville, SC, on Aug 29, 2026

The absolute BEST part of our purchase experience was having [name removed] has our project manager! His positive attitude, attention to detail, outstanding communication and commitment to the completion of our home, was above and beyond ANY builder we ever worked with!! [name removed] demonstrated in so many ways how genuinely dedicated he was to building our home - he loves what he does and it shows!!!

5.0
Verified Homeowner
Hardeeville, SC, on Aug 25, 2026

everything went smoothly, we have no complaints.

4.9
Verified Homeowner
Hardeeville, SC, on Aug 24, 2026

We liked how nice and professional everyone was

4.9
Verified Homeowner
Hardeeville, SC, on Aug 23, 2026

Our construction superintendent [name removed] was fantastic. He kept us informed throughout the building process, was easy to work with and quickly had any issues fixed that needed correcting.

5.0
Verified Homeowner
Hardeeville, SC, on Aug 21, 2026

We greatly appreciate the open lines of communication throughout our sales, design and build experience. Our builder, [name removed]; Sales Representative, [name removed]; and Design Consultant, [name removed]; all went out of their way to check-in on our understanding and implementation of our contract, design options and build process. All paperwork, phone calls and expectations were communicated kindly, effectively and in a prompt manner.

4.9
Verified Homeowner
Hardeeville, SC, on Aug 12, 2026

The original bus tour of the community and amenities.

4.7
Verified Homeowner
Hardeeville, SC, on Aug 12, 2026

Initially, [name removed] was aways there to answer any questions and assist with all the choices and paperwork that was involved. Then she turned me over to [name removed] and I didn't know quite what to expect but he is incredible. I was truly blessed to have these 2 individuals on my journey.

5.0
Verified Homeowner
Hardeeville, SC, on Aug 10, 2026

the design team did not meet our expectations. Many items we didn't know were available were never offered to us at the time of design choices. Some items we asked about we were told were not available but then we found out they were standard.

4.2
Verified Homeowner
Hardeeville, SC, on Aug 08, 2026

Simply, [name removed], [name removed] and [name removed] were excellent and did a great job for us.

5.0
Verified Homeowner
Hardeeville, SC, on Aug 04, 2026

FINISHED PRODUCT WAS LESS THEN PERFECT . CEILINGS NOT SQUARE , MOULDINGS NOT LEVEL HOLES IN CABINETS , OUTLETS NOT FLUSH , WINDOW TREMENTS NOT LEVEL

4.4
Verified Homeowner
Hardeeville, SC, on Aug 03, 2026

Some of the minor repairs identified at walkthrough were not addressed until after closing. Items like drawer adjustments and gaps in the trim. The sliding door at our bathroom was damaged and we didn't have that fixed between walkthrough and closing, which when it was fixed, it took them 3 hours to complete.

4.9
Verified Homeowner
Hardeeville, SC, on Aug 03, 2026

Everyone from Minto was very friendly, knowledgeable and did a great job guiding us in our decisions along with very good communication.

5.0
Verified Homeowner
Hardeeville, SC, on Aug 02, 2026

Loved how easy the entire process was

5.0
Verified Homeowner
Hardeeville, SC, on Aug 02, 2026

Michael Thornton was excellent at communication especially since I was out of state. He also made time to meet with me during his busy work day when I was able to visit. I am disappointed with the corner quartz counter and backsplash. I feel that there should have been one piece. There is no seam in that corner in the model home. Also, the crack in the garage floor and chunk of concrete in the corner where the crack started from is unsightly as it is right at the entrance into the house from the garage.

4.9
Verified Homeowner
Hardeeville, SC, on Aug 01, 2026

sales team was outstanding (DOM), construction team was outstanding (Dustin), Minto care (Haleigh) has addressed and satisfied all warranty issues reported those far.

4.9
Verified Homeowner
Hardeeville, SC, on Jul 30, 2026

Great communication throughout process, quickly addressed any concerns we had. [name removed], our builder, was very accommodating and helpful to explain construction process. He was always quick to respond to our call, text or email. [name removed] who was our salesperson answered a million questions and was wonderful to work with as well. We had a great experience building our lovely home.

5.0
Verified Homeowner