Homebuilder Ratings & Reviews

Minto Communities - USA

South Carolina

1,668 Homeowner Reviews
Dec 2024 - Jun 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

South Carolina Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From South Carolina
Purchase Experience Testimonials from Real Homebuyers

Hardeeville, SC, on Jun 03, 2026

The excellent support we received from [name removed] throughout the whole process! Thank you

5.0
Verified Homeowner
Hardeeville, SC, on Jun 02, 2026

[name removed] our Sales Associate was FABULOUS along with [name removed] our designer. They made a stressful experience a very pleasant one!! Plus, having a contractor like [name removed] was the cherry on top!! He was phenomenal and such an asset to the entire [name removed] construction process!!

5.0
Verified Homeowner
Hardeeville, SC, on Jun 01, 2026

The staff was very friendly and helpful. The home is beautiful! I am very happy with my investment.

5.0
Verified Homeowner
Hardeeville, SC, on Jun 01, 2026

I liked that whoever I dealt with, they were so friendly, pleasant, and very informative.

4.9
Verified Homeowner
Hardeeville, SC, on May 30, 2026

The supervisor took care of any issues that came up in a professional and timely manner.

4.9
Verified Homeowner
Hardeeville, SC, on May 30, 2026

My salesman [name removed] was easy to work with and was available during the entire process. My Construction Supervisor [name removed] was terrific being very responsive and providing regular updates & pictures.

5.0
Verified Homeowner
Hardeeville, SC, on May 27, 2026

The process was smooth, [name removed] and [name removed] and [name removed] have been exemplary, professional, and really fun to work with throughout the design, build and closing

5.0
Verified Homeowner
Hardeeville, SC, on May 26, 2026

I liked that the sales agent [name removed] was very friendly and helpful but we never felt pressured, I liked that the designer [name removed] was so helpful and knowledgeable when picking our options, I liked that our project manager [name removed] was so thorough and treated our home as if it was his own and he was always available to answer any of our questions.

5.0
Verified Homeowner
Hardeeville, SC, on May 26, 2026

I disliked the bare light bulbs in entry and dining table. Made it seem cheap

5.0
Verified Homeowner
Hardeeville, SC, on May 17, 2026

I liked the quick response to any email sent and set by set information of the build. I disliked having 3 different superintendents during our build. There were times of break in communication and felt a break in consistency in the build. We look forward to continuing to work with Master Care in regards to any of our concerns.

5.0
Verified Homeowner
Hardeeville, SC, on May 16, 2026

[name removed] your sales agent has been terrific - he’s been supportive and helpful - can’t say enough good things about him. Disliked minor things - design related. Disliked that I could not get my lanai screened in. Told I had to do post closing and it’s been a lengthy process - still not done.

4.9
Verified Homeowner
Hardeeville, SC, on May 15, 2026

I’ve actually likes everything about this experience! Coming from a development/RE background while growing up and having my own business that caters to Architects, Engineers, Interior Design and the construction industries, as well as my own property management company, I can truthfully say that your interaction with purchasers, as well as follow-ups, were extraordinary.

5.0
Verified Homeowner
Hardeeville, SC, on May 15, 2026

Constant updates, very friendly and easy to work with.

5.0
Verified Homeowner
Hardeeville, SC, on May 11, 2026

Each individual we met and/or worked with was friendly, honest, and professional. [name removed] started our process and was helpful throughout. [name removed] and [name removed] made our dream come true with the new build. Closing was a breeze.

5.0
Verified Homeowner
Hardeeville, SC, on May 11, 2026

Everything went smoothly! I was particularly impressed with our building manager, [name removed] page! On several occasions he went above and beyond to help us transition into our new home! He was constantly checking on us the first few weeks and asking us if we needed help! Thanks to [name removed] we quickly had some of our two week issues taken care of. He identified a red spot in the shower was missing grout, determined that we were supposed to have crown molding in our guest bathroom, removed a red spot on the tile grout and personally brought me a shelf bracket that was missing from one of the cabinets. He also stopped by to help me with a tricky part of a garage cabinet I was having trouble with. I cannot say enough about how professional, friendly and helpful [name removed] has been through the whole process! He is truly an asset to your company!

5.0
Verified Homeowner
Hardeeville, SC, on May 10, 2026

It started with [name removed] at the sales office, He was amazing and made everything happen so great!!! And our builder [name removed] also soooooooooooo Awesome!!! He kept us updated and always sent us pictures as our house was being built. He was always a phone call away when ever we had questions. Our experience with [name removed] was very comfortable through this whole journey and he still is there for us with anything we ever need. Great builder!!! Great guy!!! And we are loving the community!!!!! Couldn’t be happier!!!!!!

5.0
Verified Homeowner
Hardeeville, SC, on May 08, 2026

The mortgage broker made it a little tiring, but after that, it was smooth sailing

5.0
Verified Homeowner
Hardeeville, SC, on May 03, 2026

Quality and communication.

5.0
Verified Homeowner
Hardeeville, SC, on May 02, 2026

[name removed] was an amazing salesperson. He was very understanding of our needs and easy to work with. Our superintendent, [name removed], communicated with us weekly through emails and/or texts with progress reports and updates.

4.6
Verified Homeowner
Hardeeville, SC, on May 01, 2026

[name removed] at the sales office is superb asset to the [name removed] experience. I never felt pressured and he always seemed genuine.

4.7
Verified Homeowner