Homebuilder Ratings & Reviews

Minto Communities - USA

South Carolina

1,507 Homeowner Reviews
May 2025 - Nov 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

South Carolina Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From South Carolina
Purchase Experience Testimonials from Real Homebuyers

Hardeeville, SC, on Nov 04, 2026

[name removed] our superintendent and [name removed] our sales rep.

5.0
Verified Homeowner
Hardeeville, SC, on Nov 03, 2026

We truly enjoyed the team we worked with: [name removed], [name removed], and [name removed] from the Design Center. When the issue arose with our bathroom flooring being a different color than the design center had on their design floor, all team members were all in with trying to address it. This should be rectified by Minto. You should not be carrying colors that have changed over the years for us to chose from that when they arrive in person they are different. This is something Minto and your suppliers should stay closer in contact with one another. This occurred with our neighbors as well with their backsplash, so not a one off example. In addition, there are some truly disappointing upgrades that are exceptionally expensive where it felt like Minto was taking advantage of their customers with upgrades, that shouldn't even be upgrades; examples being: we have to pay for the 'framing' around the refrigerator and the cost of it, the cost of the pull out trash receptacle, etc.

4.8
Verified Homeowner
Hardeeville, SC, on Oct 30, 2026

[name removed] personnel quick to answer any questions and concerns. Concerns, though few, were addressed expeditiously.

4.9
Verified Homeowner
Hardeeville, SC, on Oct 29, 2026

[name removed] did an excellent job in explaining the process. He was a great communicator throughout the sales process. [name removed] was excellent in helping with "B" options. [name removed] was fantastic. The weekly pictures for someone out of state were tremendously helpful.

5.0
Verified Homeowner
Hardeeville, SC, on Oct 27, 2026

it was great to work with [name removed] and [name removed] and also the Law firm, everyone kept us up to date on everything that we needed to know.

5.0
Verified Homeowner
Hardeeville, SC, on Oct 26, 2026

Communication of procedures with [name removed] in sales, financial with [name removed] and construction with [name removed] was overall comprehensive and responsive in a timely manner.

5.0
Verified Homeowner
Hardeeville, SC, on Oct 24, 2026

Overall the whole experience was long awaited being we were like nomads selling our home in North [name removed] in February of 2026 and without a solid living space until September, but wasnt Mintos fault. We were just anxious to move in

5.0
Verified Homeowner
Hardeeville, SC, on Oct 22, 2026

The process was so smooth [name removed] was our salesperson she was so helpful. [name removed] was our building supervisor ..ABSOLUTELY AMAZING

5.0
Verified Homeowner
Hardeeville, SC, on Oct 21, 2026

[name removed], the Superintendent kept us well informed. [name removed] the sales person was great.

5.0
Verified Homeowner
Hardeeville, SC, on Oct 21, 2026

Loved the personal connections and support that we received. Very happy with our choice!

5.0
Verified Homeowner
Hardeeville, SC, on Oct 21, 2026

Consistent communication with everyone we were in contact with.

5.0
Verified Homeowner
Hardeeville, SC, on Oct 18, 2026

The communication that my construction supervisor kept with me and the quality of the work you did was outstanding thank you again

5.0
Verified Homeowner
Hardeeville, SC, on Oct 17, 2026

Great Communication especially from our construction supervisor [name removed] who helped us every step of the way ( and continues after closing ??)

5.0
Verified Homeowner
Hardeeville, SC, on Oct 17, 2026

I liked the updates on construction. My building superintendent is exceptional ([name removed]). Dislike: day of closing, the house did not look as clean as I thought it should…2 dead insects were on the floor. Also, my porch cement floor was apparently filled in in one spot and it is much darker than the rest of the porch. ( the concrete work wasn’t up to par).

4.5
Verified Homeowner
Hardeeville, SC, on Oct 17, 2026

I didn't like that we couldn't make changes after the contract was signed and before the house was even started. We wanted to add a Lanai extension. I liked that we had contact people to answer our questions and who responded quickly.

5.0
Verified Homeowner
Hardeeville, SC, on Oct 16, 2026

Very good communication on what was being done on the progress of the house.

4.8
Verified Homeowner
Hardeeville, SC, on Oct 14, 2026

Contract with [name removed] was great [name removed] was incredible and kind.

5.0
Verified Homeowner
Hardeeville, SC, on Oct 12, 2026

I was very happy with both my sales person and my project manager. I don’t like that I wanted a simple pair of shutters on my entrance window because it is so visible from the street and I can’t get them.

5.0
Verified Homeowner
Hardeeville, SC, on Oct 10, 2026

We had an issue with the French doors in our front room (Escape model), which took some work and expense on Mintos part to resolve - they ended up doing what was right for the design and look of the house rather than what was cheapest and fastest.

5.0
Verified Homeowner
Hardeeville, SC, on Oct 08, 2026

Dislike: Limited ability to incorporate simple changes in the initial design phase. - Adding Insulated garage doors - Changing closet doors ?? from swing to pocket

5.0
Verified Homeowner