Homebuilder Ratings & Reviews

Minto Communities - USA

Northeast Florida

1,794 Homeowner Reviews
Mar 2024 - Sep 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Northeast Florida Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Northeast Florida
Purchase Experience Testimonials from Real Homebuyers

Daytona Beach, FL, on Sep 12, 2025

Sales Agent, [name removed] was Excellent. I felt a little rush when working with [name removed], Designer. I would purchase again if [name removed] were to build a little further north say St [name removed] to Flagler [name removed] area.

5.0
Verified Homeowner
Daytona Beach, FL, on Sep 09, 2025

Everyone was very thorough/helpful

5.0
Verified Homeowner
Daytona Beach, FL, on Sep 07, 2025

Promise times and all aspects of the build were fulfilled without any real issues

4.7
Verified Homeowner
Daytona Beach, FL, on Sep 02, 2025

A little expensive, but I still like it.

5.0
Verified Homeowner
Daytona Beach, FL, on Aug 30, 2025

There was continuity and professionalism throughout even though our sales person and job site foremen changed several times

5.0
Verified Homeowner
Daytona Beach, FL, on Aug 25, 2025

All the personnel in [name removed] were knowledgeable and extremely helpful. A special shout out to [name removed] and [name removed] who were standout employees.

5.0
Verified Homeowner
Daytona Beach, FL, on Aug 24, 2025

my contractor sent me updates weekly and answered any questions I had.

5.0
Verified Homeowner
Daytona Beach, FL, on Aug 22, 2025

The [name removed] people were very nice and answered all my questions. [name removed] was so informative about each step of contract and the development until she was left go. After she left communication with the other two employees were non existent.

4.7
Verified Homeowner
Daytona Beach, FL, on Aug 18, 2025

The layout of the home was the first thing that my wife and I fell in love with. As we picked options, we picked what we loved about how we envisioned it. And each week, the home started looking better and better. And when we made the pre-closing walk-through, we were BLOWN AWAY by how stunningly gorgeous the house turned out to be -- exceeding our wildest dreams. [name removed] is the textbook example of a building project superintendant.

5.0
Verified Homeowner
Daytona Beach, FL, on Aug 16, 2025

The communication with my sales representative, [name removed], was excellent, as well as responsiveness of my building superintendent, [name removed]. However, the quality of the work by contractors appeared to be lacking, as there were numerous items to be fixed. Although most were fixed by the final walk-through, the clear lack of pride in doing an excellent job was apparent, especially with the electrical contractors.

4.9
Verified Homeowner
Daytona Beach, FL, on Aug 16, 2025

We were the last of residents to do anew build so staff was transitioning to their next development during our process- just timing.

4.8
Verified Homeowner
Daytona Beach, FL, on Aug 16, 2025

The builders in charge [name removed] and [name removed] were outstanding to our need’s during the building process and went beyond our expectations

5.0
Verified Homeowner
Daytona Beach, FL, on Aug 15, 2025

[name removed] our builder was fantastic, we received an email about updates with pictures every week. If we had any questions, we called him and they were answered. I know his employment with [name removed] is ending shortly. You are losing a great individual.

4.9
Verified Homeowner
Daytona Beach, FL, on Aug 14, 2025

It was difficult to lose my sales rep ([name removed]) and my builder ([name removed]) a month or two before closing. They were both truly amazing, and I felt very heard and valued during the process (even when life through me a few curve balls in the middle of it all). So I had a sense of trust with them. Developing good working relationships is very important to me, so going through the last steps with new folks was a little hard on me. That being said, [name removed] and [name removed] were good to work with, so that helped.

4.9
Verified Homeowner
Daytona Beach, FL, on Aug 14, 2025

The whole experience from sales, design, my project manager and warranty were beyond excellent!!! This has been our very best experience in a new build !!! I cannot say enough good things and be happier from the beginning of the process up to the warranty, I felt that the staff the builder had in place supported through every single stage; all questions & concerns were quickly addressed and I felt like all staff went above & beyond to ensure that this was a very smooth process!!! Minto is the Best Builder !!!

5.0
Verified Homeowner
Daytona Beach, FL, on Aug 13, 2025

Sales personnel [name removed] were very helpful, knowledgeable and prompt in aiding our decision to purchase a home in [name removed] [name removed] [name removed], Fl.. [name removed] [name removed] Loan Staff [name removed], etc. were equally helpful in our obtaining financing. Most important was our Building Superintendent [name removed] was simply stellar in explaining the building process, was very well organized with the process, provided us with building updates and pictures of progress each week without being requested to do so, he promptly replied to all of our inquiries and addressed any issues we had expeditiously. He was clearly 'Above And Beyond' any building Super we've had with other builders we've had on our previous build projects and he was very meticulous in ensuring Excellent Quality in the finished product. [name removed] is an Excellent Ambassador for [name removed] and should be commended for his efforts!

4.9
Verified Homeowner
Daytona Beach, FL, on Aug 13, 2025

Home start was delayed without explanation. It took over a year from contract to move in.

5.0
Verified Homeowner
Daytona Beach, FL, on Aug 12, 2025

Liked Most: Design selection with [name removed]. Liked Least: Our closing date was delayed.

5.0
Verified Homeowner
Daytona Beach, FL, on Aug 12, 2025

My builder ([name removed]) was amazing with me. He was responsive, kept me in the loop, and we were able to easily talk through anything that came up. Most of all, I felt safe with him onsite to handle any part of the process while I was home in the midwest. A big thank you to [name removed] as well as, [name removed], and [name removed] too -I was lucky to have them as my team.

5.0
Verified Homeowner
Daytona Beach, FL, on Aug 11, 2025

I had no choice in regards to flooring options. I prefer less carpeting especially in the living room.

4.9
Verified Homeowner