Homebuilder Ratings & Reviews

Minto Communities - USA

South Florida

1,459 Homeowner Reviews
Sep 2024 - Mar 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.9
Customers' willingness to refer our communities to their friends and family

South Florida Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From South Florida
Purchase Experience Testimonials from Real Homebuyers

City of Westlake, FL, on Mar 12, 2026

Construction Manager (Geeta Singh) responded to every question immediately, thoroughly, professionally and thoughtfully.

4.5
Verified Homeowner
City of Westlake, FL, on Mar 10, 2026

Our builder was great and communicated very well, he’s been amazing pre and post build. Never hid anything and allowed us to see each step!

5.0
Verified Homeowner
City of Westlake, FL, on Mar 09, 2026

We like the communication Minto had with us-since day one of construction work. Our experience was phenomenal and 100% recommended!

5.0
Verified Homeowner
City of Westlake, FL, on Mar 05, 2026

Time it takes to resolve punch list is ongoing.

4.1
Verified Homeowner
City of Westlake, FL, on Mar 03, 2026

Dislike most: not able to upgrade appliances to the same availability as the Atlantic collection. Liked most: Minto team from sales to design and build. Everyone was very professional and personable. The communication with the entire Minto team was and still is very satisfying. We not only love the design of our home, we love the quality and where there was additional attention needed, the response from your warranty dept.

5.0
Verified Homeowner
City of Westlake, FL, on Mar 03, 2026

I am a first-time home owner and my overall experience was very good.

5.0
Verified Homeowner
City of Westlake, FL, on Mar 01, 2026

Alex our builder was absolutely amazing. He always kept us updated with the progress of our house, answered all of our concerns, and was just a delight to work with.

5.0
Verified Homeowner
City of Westlake, FL, on Feb 27, 2026

It was a great experience. I can’t brag enough about the staff.

5.0
Verified Homeowner
City of Westlake, FL, on Feb 26, 2026

Design good, materials good, quality of installation work needs some improvement.

4.0
Verified Homeowner
City of Westlake, FL, on Feb 26, 2026

Chris the construction supervisor was excellent. I was really displeased with the sale team and my sale representative. They need to know how to treat people before closing than right after closing. This is a stressful process and my sale team made it even more stressful. I would not recommend anyone to come to the sale office to purchase a house. I would rather tell them to wait for GL HOMES to built.

3.0
Verified Homeowner
City of Westlake, FL, on Feb 22, 2026

Kendra kept us informed of every step in the buying process. Jason was a dream to work with during the build. Awesome experience.

5.0
Verified Homeowner
City of Westlake, FL, on Feb 21, 2026

Great communication throughout

5.0
Verified Homeowner
City of Westlake, FL, on Feb 20, 2026

Overall, we had a very positive purchase experience from contract through move-in. The process was well organized and the team kept us informed at each step. Leslie Fisher was consistently responsive and proactive with updates, which made things easy even when we were remote. Our construction superintendent, Alex Martin, did an excellent job coordinating work and keeping the build on track, and the final walkthrough/handoff was thorough and reassuring. We appreciate everyone’s professionalism and support throughout the journey.

4.8
Verified Homeowner
City of Westlake, FL, on Feb 17, 2026

Everything was smooth

5.0
Verified Homeowner
City of Westlake, FL, on Feb 16, 2026

Alex was fantastic and I am very grateful for his wealth of knowledge, focus, and open communication. His professionalism, integrity, and warm nature helped me build great trust. Thank you, Alex.

5.0
Verified Homeowner
City of Westlake, FL, on Feb 15, 2026

Kendra was super nice and friendly.The same for Alex, my contractor. I lam looking forward to buying my second one

4.4
Verified Homeowner
City of Westlake, FL, on Feb 09, 2026

It was easy to work with our sales agent and home superintendent throughout the process. They were very helpful and listened to all of our needs.

5.0
Verified Homeowner
City of Westlake, FL, on Feb 05, 2026

What I liked most about the purchase experience—from contract to move-in—was how smooth and well-organized the entire process felt. Communication was clear and consistent from Kendra and Joel, timelines were met, and any questions or concerns I had were addressed quickly. That made the whole experience feel low-stress and gave me confidence every step of the way.

5.0
Verified Homeowner
City of Westlake, FL, on Feb 04, 2026

Everything was great and professional. Thank you.

5.0
Verified Homeowner
City of Westlake, FL, on Jan 31, 2026

[Translated from ES] It was truly a wonderful experience, everyone is excellent, Yamilet, Architect Jhon, Carlos, the whole team has done an excellent job, I am very happy and grateful.

5.0
Verified Homeowner