Homebuilder Ratings & Reviews

Minto Communities - USA

South Florida

1,302 Homeowner Reviews
Dec 2023 - Jun 2025

Minto Communities - USA

Overall Satisfaction

4.6
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

South Florida Communities Map

 

Community Satisfaction Ratings

Builder Profile

Minto Communities - USA logo
Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.
Request More Info
  Go to Builder Reviews page

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From South Florida
Purchase Experience Testimonials from Real Homebuyers

City of Westlake, FL, on May 30, 2025

The most amazing part of Minto is [name removed], such an eye for detail and the best communicator. We received updates from him on our home all the time!

4.6
Verified Homeowner
City of Westlake, FL, on May 30, 2025

This experience has been one of the smoothest home purchasing experiences yet. Everyone was extremely and professional and helpful throughout the process. Since then I have recommended many of my friends and family to look into minto Homes.

5.0
Verified Homeowner
City of Westlake, FL, on May 29, 2025

Great experience noting to hate but the only thing I disliked was having to pack everything and move everything no one liked to pack and unpack lol

4.6
Verified Homeowner
City of Westlake, FL, on May 28, 2025

Working with [name removed] as our superintendent during the construction of our new home was nothing short of exceptional. From the very beginning, [name removed] set the tone for a smooth, organized, and stress-free building experience. His professionalism, deep knowledge of construction, and unwavering commitment to quality made a lasting impression on us. [name removed] was always accessible, responsive, and incredibly thorough. Whether it was answering our questions, explaining timelines, or walking us through critical decisions, he made sure we felt informed and confident every step of the way. What stood out the most was his attention to detail—nothing escaped his eye, and he held every subcontractor to the highest standards, ensuring that our home was built with care and precision. Beyond the logistics, [name removed] brought a genuine sense of pride and passion to the job. You could tell he cared not just about finishing the house, but about doing it right. He treated our home as if it were his own, and that level of dedication made all the difference. Thanks to [name removed], we now have a beautiful, well-constructed home that we’re incredibly proud of. He is the kind of superintendent every homeowner hopes for, and we consider ourselves very lucky to have had him lead our project. Contracting, options, etc, were a breeze. We did not meet our sales rep in person before, during, or after close. Although, she was always available when we had a question or concern and addressed everything timely and professionally. My only “complaint” is that we didn’t receive a bow on the door, but I can easily over look that thanks to the job well done by [name removed].

5.0
Verified Homeowner
City of Westlake, FL, on May 28, 2025

STANDOUT! [name removed] my construction representative was truly AMAZING! He not only kept me updated but he became a new friend in the area.

5.0
Verified Homeowner
City of Westlake, FL, on May 25, 2025

The communication with our builder and sale rep was great

5.0
Verified Homeowner
City of Westlake, FL, on May 25, 2025

[name removed] & [name removed] made the entire process of purchasing our home from start to turn key the best experience ever. They both were one phone call or text away from answering any questions we had about our the home build.

5.0
Verified Homeowner
City of Westlake, FL, on May 23, 2025

I would like to express my sincere appreciation for the exceptional work and dedication demonstrated by the team, particularly [name removed] project manager [name removed], and the Construction superintendent [name removed], during the construction of my new home. From the initial planning stages through to final handover, the team displayed outstanding professionalism, clear communication, and a genuine commitment to quality. [name removed] kept the entire project organized, on schedule, and was always available to answer questions or provide updates. [name removed] was consistently on-site, ensuring attention to detail and that every phase of the build met high standards and updating me with photos and cheerful comments Their ability to navigate challenges, maintain transparency, and deliver a beautiful, well-crafted home made this one of the most satisfying experiences I’ve had. It’s clear they take great pride in their work, and I’m incredibly grateful for the care and effort put into creating a place I’m proud to call home. Highly recommended for anyone seeking a trustworthy and customer-focused building team.

5.0
Verified Homeowner
City of Westlake, FL, on May 22, 2025

[name removed] and [name removed] were both amazing and very communicative throughout the entire experience and addressed any of my concerns and issues in a timely manner!

5.0
Verified Homeowner
City of Westlake, FL, on May 21, 2025

we loved working with [name removed]. He made it a fun and seamless experience.

5.0
Verified Homeowner
City of Westlake, FL, on May 20, 2025

Throughout my experience with the construction of my new house my superintendent [name removed] made me feel like I was there everyday. From constant updates with pictures to being available all the time to pick up my phone calls and answer my text. The attention to detail [name removed] had truly is what made the difference. The end result was exactly what we wanted and couldn’t be happier. The process from start to finish was very simple and easy to follow because of everyone’s help.

5.0
Verified Homeowner
City of Westlake, FL, on May 19, 2025

[name removed] and [name removed] thru the entire transaction were there to ensure everything went smoothly and delivered as promised per the contract.

5.0
Verified Homeowner
City of Westlake, FL, on May 18, 2025

I like that communication was the best between us and the sales agent

5.0
Verified Homeowner
City of Westlake, FL, on May 18, 2025

Everything was very smooth. [name removed] our builder was great very knowledgeable and helping us out and showing us where things are located as first time homebuyers. He’s gone above and beyond keeping in contact with us even weeks later to see if we are settled in.

5.0
Verified Homeowner
City of Westlake, FL, on May 18, 2025

How easy it was to contact our building project supervisor [name removed] and our sales rep [name removed] with any questions or concerns. They were very receptive and responsive.

5.0
Verified Homeowner
City of Westlake, FL, on May 17, 2025

Everyone including the support staff, [name removed] and [name removed] was professional and knowledgeable. They kept me updated on the process.

5.0
Verified Homeowner
City of Westlake, FL, on May 15, 2025

There was absolutely nothing I disliked about the process. I worked with [name removed], and she was incredible—always responsive, even replying to my late-night texts and emails with any concerns I had. Even after closing, she continues to respond and assist. [name removed] was amazing from day one all the way through closing, and he still answers my calls and texts. That’s customer service at its finest. I truly appreciate both of them! Saying 'thank you' doesn't feel like enough—my family and I are so excited to start making unforgettable memories here in [name removed]. [name removed] and [name removed]

5.0
Verified Homeowner
City of Westlake, FL, on May 15, 2025

Sales rep, builder, designer, were very knowledgeable, helpful and great communicators.

5.0
Verified Homeowner
City of Westlake, FL, on May 15, 2025

My sales agent [name removed] and my Builder [name removed] were the BEST and continue on being very supportive!

5.0
Verified Homeowner
City of Westlake, FL, on May 15, 2025

All phases were timely and attentive. Trusted team to work with!

5.0
Verified Homeowner