Homebuilder Ratings & Reviews

Minto Communities - USA

South Florida

1,457 Homeowner Reviews
Apr 2024 - Oct 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.9
Customers' willingness to refer our communities to their friends and family

South Florida Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From South Florida
Purchase Experience Testimonials from Real Homebuyers

City of Westlake, FL, on Oct 24, 2025

I like the way they kept me informed about anything new about the construction process until closing. Minto is amazing!

5.0
Verified Homeowner
City of Westlake, FL, on Oct 23, 2025

Transparency

5.0
Verified Homeowner
City of Westlake, FL, on Oct 21, 2025

Honest, there was nothing I disliked. [name removed] and [name removed] were amazing throughout the whole process. They address any of our concerns, they were honest and open and honestly completely helpful through the whole journey.

5.0
Verified Homeowner
City of Westlake, FL, on Oct 19, 2025

[Translated from ES] The quality of the house's workmanship and the compliance with its delivery time.

5.0
Verified Homeowner
City of Westlake, FL, on Oct 19, 2025

What made the experience the best through the entire process far beyond the selection we made for our home was the team at minto ,kendra oir sales rep, joe our builder, kristine design, and carlos

5.0
Verified Homeowner
City of Westlake, FL, on Oct 19, 2025

No complaint. Everything was great

5.0
Verified Homeowner
City of Westlake, FL, on Oct 17, 2025

Everything was perfect

5.0
Verified Homeowner
City of Westlake, FL, on Oct 17, 2025

How easy the process was and how I was kept informed of the progress of my home

5.0
Verified Homeowner
City of Westlake, FL, on Oct 17, 2025

[Translated from ES] The attention of the entire team.

5.0
Verified Homeowner
City of Westlake, FL, on Oct 12, 2025

I have dealt with [name removed] for many years. We are repeat customers. [name removed],(sales) [name removed] (construction) [name removed] (construction) are delightful to work wiht.

5.0
Verified Homeowner
City of Westlake, FL, on Oct 09, 2025

[name removed] was fantastic the entire time from the purchase agreement to move-in day always providing insight on the process and clarity when needed. [name removed] was also fantastic from the beginning of construction to the turnover to the warranty. Always providing updates and completing construction on time and even faster than originally anticipated.

5.0
Verified Homeowner
City of Westlake, FL, on Oct 08, 2025

Our superintendent was the absolute best, we were constantly being updated without having to ask and any issues or questions we had were addressed right away.

4.9
Verified Homeowner
City of Westlake, FL, on Oct 07, 2025

The communication, professionalism, and kindness.

5.0
Verified Homeowner
City of Westlake, FL, on Oct 06, 2025

I love the constant communication from [name removed] and [name removed]. They always made us feel that we were involved and had a voice throughout the whole process. They also worked together when situations arose. Great Experience!!!

5.0
Verified Homeowner
City of Westlake, FL, on Oct 06, 2025

The entire experience from start to finish has been wonderful for me. I visited the model over a year ago and I met [name removed] who was super nice and helpful. Then I met [name removed] and her team and I must say I have never been disappointed. She was always accessible and answer any questions or concerns I had. Even though, everything was great up to that point, it became Way Over Wonderful (WOW) when I met [name removed]. Firstly, he is the most personable, helpful, communicative and all the other adjectives I could possible find to describe how wonderful he is and continue to be. His updates are always timely with tons of pictures on the progress of our home. Timelines are communicated accurately and he is always punctual. [name removed] is an awesome young man with a great future ahead. He has the right attitude and delivers optimal customer service. He takes pride in what he does and do it cheerily with knowledge and transparency. We are loving our new home and our community so far.

5.0
Verified Homeowner
City of Westlake, FL, on Oct 05, 2025

I liked the clear communications and pleasant individuals that worked on every phase of the process.

5.0
Verified Homeowner
City of Westlake, FL, on Oct 02, 2025

I loved how smooth and honest the whole process was from start to finish. Our project manager [name removed] was great and very helpful!

5.0
Verified Homeowner
City of Westlake, FL, on Sep 30, 2025

I really like how my builder [name removed] stayed up-to-date with me in the process of my home being built. He always insured to provide prompt responses and keep me updated. The Minto design center was very well organized. Along with this [name removed] has been absolutely incredible in the process as well!

5.0
Verified Homeowner
City of Westlake, FL, on Sep 29, 2025

We loved how straightforward the process was and the quality and commitment to the community from minto. The communication with [name removed] was outstanding. He was incredibly helpful, organized and we felt supported throughout the entire process. Every visit we made to the house lasted hours because we were so curious and he took the time to explain every detail. He really made our experience so much better and as first time home owners he gave us plenty of advice and tips on how to take care of our home. Thank you!

5.0
Verified Homeowner
City of Westlake, FL, on Sep 25, 2025

The only thing I dislike was the HOA was not explained thoroughly.

4.6
Verified Homeowner