Homebuilder Ratings & Reviews

Minto Communities - USA

South Florida

1,392 Homeowner Reviews
Mar 2024 - Sep 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.9
Customers' willingness to refer our communities to their friends and family

South Florida Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From South Florida
Purchase Experience Testimonials from Real Homebuyers

City of Westlake, FL, on Sep 11, 2025

[name removed] has made this experience wonderful. He made this a smooth process for us and our home was under his supervision. [name removed] needs more [name removed]’s.

5.0
Verified Homeowner
City of Westlake, FL, on Sep 11, 2025

My interactions with [name removed] and [name removed] they made the building and purchasing process so easy and stress free and were always available to take my questions and concerns promptly.

5.0
Verified Homeowner
City of Westlake, FL, on Sep 11, 2025

This is my 2nd time purchasing from [name removed]. I was a little worried because my first experience (Groves 2021) was not that good. The home had a lot of problems and it took almost 8 months to get everything fixed. However, this time around there were very few problems and at the moment everything has been fixed. The quality of work and craftsmanship has improved significantly and [name removed] & [name removed] were on top of everything from the very beginning. I am very pleased with my home,

4.9
Verified Homeowner
City of Westlake, FL, on Sep 08, 2025

Dont lnow yet

4.9
Verified Homeowner
City of Westlake, FL, on Sep 07, 2025

Everything went well

5.0
Verified Homeowner
City of Westlake, FL, on Sep 03, 2025

Siempre me informaron del progreso de la casa y contestaron mis preguntas

4.9
Verified Homeowner
City of Westlake, FL, on Sep 03, 2025

We enjoyed the whole experience. From sales all the way to the building stage.

5.0
Verified Homeowner
City of Westlake, FL, on Sep 03, 2025

it was very stressful, and I think the process needs to be explained better and the choices for the inside upgrades need to be updated for all the money spent . overall the builder was marvelous I was always kept aware of the status of the house and [name removed] was my go to person when I needed any updates or could not reach [name removed] . [name removed] was very patient with my situation.

4.4
Verified Homeowner
City of Westlake, FL, on Aug 30, 2025

Was unable to change my move in date, even by one day. I had a work trip the same day as my close. Despite looking forward to the closing experience for almost i months , I was in such a rush to close so that I could catch a plane that I was more annoyed than happy during the closing.

5.0
Verified Homeowner
City of Westlake, FL, on Aug 30, 2025

My sales person was absolutely amazing ([name removed]) we were given updates and able to visit throughout and they really made accommodations for things that we wanted. The construction manager [name removed] was great he's very nice and personable. I loved that we were involved in each checkpoint and update and they we got to visually see the progress. We are thrilled with our experience with [name removed] we have built new construction before and [name removed] by far surpasses all of them. Not even in the same ballpark.

5.0
Verified Homeowner
City of Westlake, FL, on Aug 29, 2025

No dislikes. [name removed] and john were both amazing and very accommodating

5.0
Verified Homeowner
City of Westlake, FL, on Aug 27, 2025

The communication process, the commitment to excellence and the professionalism were excellent.

5.0
Verified Homeowner
City of Westlake, FL, on Aug 25, 2025

From the start of our contract through move-in, our experience was extremely positive. Our builder, [name removed], was outstanding—he was detail-oriented, responsive, and made sure everything was completed to a high standard. He went above and beyond to keep us informed during the entire process and gave us peace of mind that our new home was in great hands. We also had the pleasure of working with our [name removed] representative, [name removed], who was just as wonderful. She was professional, patient, and always quick to answer our questions. Her guidance made the whole process smoother, and she made us feel supported every step of the way. Overall, what we liked most about the experience was how seamless and stress-free [name removed] and [name removed] made it. We always felt listened to, cared for, and confident in the process. We’re grateful for their dedication and would highly recommend both of them.

4.7
Verified Homeowner
City of Westlake, FL, on Aug 23, 2025

When I moved in I was unable to use my dryer because there was a problem with the breaker. This was a huge inconvenience. There were small wear and tears even in as little as 3 weeks, locks breaking, towel bar falling, cutting board stripping etc

4.9
Verified Homeowner
City of Westlake, FL, on Aug 22, 2025

The thorough knowledge on [name removed] and the how we build process. Walking through vital steps to ensure myself and husband we understood the weight restrictions on things being hung or things needed that is in our home.

5.0
Verified Homeowner
City of Westlake, FL, on Aug 22, 2025

Everyone that was involved made me feel very confident and happy. Communication was on point.

5.0
Verified Homeowner
City of Westlake, FL, on Aug 21, 2025

I liked the contractor who helped with the entire build.

5.0
Verified Homeowner
City of Westlake, FL, on Aug 21, 2025

The best part was the whole experience, everyone from our realtor, [name removed], [name removed] and [name removed]. Working with everyone was great! They made our dream come true.

5.0
Verified Homeowner
City of Westlake, FL, on Aug 21, 2025

I loved having [name removed] as our POC. She was very informative, responsive, and overall a joy to work with!

5.0
Verified Homeowner
City of Westlake, FL, on Aug 21, 2025

I loved the experience of watching the build from beginning to end. Every aspect of the process was exceptional.

5.0
Verified Homeowner