Homebuilder Ratings & Reviews

Minto Communities - USA

South Florida

1,670 Homeowner Reviews
Mar 2025 - Sep 2026

Overall Satisfaction

4.8
Customers' overall satisfaction
4.9
Customers' willingness to refer our communities to their friends and family

South Florida Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From South Florida
Purchase Experience Testimonials from Real Homebuyers

City of Westlake, FL, on Sep 01, 2026

the people i worked with were all nice, professional, but most importantly helpful and available

5.0
Verified Homeowner
City of Westlake, FL, on Aug 31, 2026

Everything was easy and excellent

5.0
Verified Homeowner
City of Westlake, FL, on Aug 28, 2026

Everyone from the [name removed] team made this process incredibly easy and enjoyable. If I had to pick one thing that really stood out, it would be the dedication and commitment of the Construction Manager overseeing my home, [name removed]. That man is a superstar. He doesn't see problems, he sees solutions. I've been in the construction industry for over 20 years, so I've worked with a lot of people in this business, and [name removed] is definitely a true professional. He cares about doing his job the right way, but more importantly, he genuinely cares about the people he's working with. [name removed] is very lucky to have someone like [name removed] on their team. He made a great experience even better.

5.0
Verified Homeowner
City of Westlake, FL, on Aug 28, 2026

Starting from day 1, the processes were smooth & transparent. We had opportunity to see the house built step after step. The recommendations & updates by [name removed] & [name removed] was very helpful. They were knowledgeable & patient to address our questions.

5.0
Verified Homeowner
City of Westlake, FL, on Aug 26, 2026

We had a wonderful experience with the [name removed] team.

5.0
Verified Homeowner
City of Westlake, FL, on Aug 24, 2026

[Translated from ES] Their responsibility, transparency, timeliness, support, process monitoring, and overall attention

5.0
Verified Homeowner
City of Westlake, FL, on Aug 21, 2026

I disliked that i waited so long to take the leap into purchasing and i loved everyone i worked with yamilet juan moises everyone!!

5.0
Verified Homeowner
City of Westlake, FL, on Aug 17, 2026

Everything was good from the beginning of the contract through closing and move in.The process went smoothly communication was good and everyone was helpful and professional.Overall we are very happy with our purchase,experience and our new home

5.0
Verified Homeowner
City of Westlake, FL, on Aug 13, 2026

Here’s a polished version: Our superintendent, [name removed], was absolutely amazing! She made the entire process seamless and incredibly pleasant. She was always professional, responsive, and timely whenever we had questions or needed assistance. We truly loved working with her! [name removed] was also wonderful to work with. She was thorough, informative, and made sure we understood every step of the process. We are so grateful for the excellent service and support we received from both of them!

5.0
Verified Homeowner
City of Westlake, FL, on Aug 11, 2026

What I appreciated most about my purchase experience was the exceptional time, care, and attention provided by [name removed], our sales representative. From the very beginning, I genuinely felt that she had our best interests at heart. She consistently advocated for us, maintained open and frequent communication, and helped us navigate the process whenever concerns arose. Her involvement made a significant difference in our overall experience. Without her support and advocacy, I believe we would have felt somewhat overlooked or shortchanged throughout the process. What I disliked most was the overall experience related to construction deficiencies and the quality and timeliness of remedies as we approached closing and move-in. After making such a significant investment in a new home, I expected a higher level of attention to workmanship, quality control, and resolution of identified issues before closing. There were too many deficiencies that required follow-up, and at times the process of getting items properly corrected felt more difficult than it should have been. While [name removed] provided an excellent customer experience, the construction and closing-quality portion of the process did not consistently meet the standard I expected from [name removed].

4.3
Verified Homeowner
City of Westlake, FL, on Aug 11, 2026

Everyone was communicative and worked with schedules and any issues that arose. Very smooth process!

5.0
Verified Homeowner
City of Westlake, FL, on Aug 10, 2026

Everything good also the staff super friendly and helpful and claudia narvaez super especially in Everything and [name removed] was a 100% on top of everything super professional

5.0
Verified Homeowner
City of Westlake, FL, on Aug 10, 2026

I strongly love the commitment and communication from [name removed] the one in cahrge of the construction of out home. she was very detailed and keep us informed of the whole process, [name removed] for always doing her do diligence to ensure we were answered and received the beat support and treatment.

4.4
Verified Homeowner
City of Westlake, FL, on Aug 10, 2026

I love the communication and dedication of the team

5.0
Verified Homeowner
City of Westlake, FL, on Aug 10, 2026

I had the absolute best experience, [name removed] was an angel and helped keep me in the loop with everything. Anything I needed or texted about , he answered immediately and was there to help. He was the best part of the experience, he made it feel so smooth and nice . He is the best!

5.0
Verified Homeowner
City of Westlake, FL, on Aug 09, 2026

We liked everything great experience wouldn’t change a thing

5.0
Verified Homeowner
City of Westlake, FL, on Aug 08, 2026

Straight forward. Timely and frequent updates on our property. We were provided with the project we dreamed of.

5.0
Verified Homeowner
City of Westlake, FL, on Aug 06, 2026

Loved everything about it, from picking out our designs to receiving building up dates as our home grew.

5.0
Verified Homeowner
City of Westlake, FL, on Aug 03, 2026

Everything was so seamless. The builder, John, was amazing.

5.0
Verified Homeowner
City of Westlake, FL, on Aug 01, 2026

Like: Chris kept us informed al the way and sent us pictures of progress.

5.0
Verified Homeowner