Homebuilder Ratings & Reviews

Minto Communities - USA

South Florida

1,425 Homeowner Reviews
Jul 2024 - Jan 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.9
Customers' willingness to refer our communities to their friends and family

South Florida Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From South Florida
Purchase Experience Testimonials from Real Homebuyers

City of Westlake, FL, on Jan 11, 2026

I appreciated how well the team communicated throughout the building process. They kept me informed and up to date every step of the way, which made the entire experience from contract to move-in smooth and reassuring.

5.0
Verified Homeowner
City of Westlake, FL, on Jan 11, 2026

I loved the service and how easy the whole process was. The staff was very friendly.

5.0
Verified Homeowner
City of Westlake, FL, on Jan 09, 2026

[Translated from ES] THE KINDNESS OF THE STAFF

4.8
Verified Homeowner
City of Westlake, FL, on Jan 08, 2026

[name removed] was great. Very responsive and proactive with any questions and concerns I had.

4.8
Verified Homeowner
City of Westlake, FL, on Jan 08, 2026

The services provided [name removed] (Sales), [name removed] (Interiors) and [name removed] (Construction) were above & beyond Excellent! The team made our home buying experience a very pleasant one.

5.0
Verified Homeowner
City of Westlake, FL, on Jan 08, 2026

Loved how everyone was always helpful and willing to assist should we have any questions

5.0
Verified Homeowner
City of Westlake, FL, on Jan 07, 2026

Everything went efficiently and everyone was more then willing to help.

5.0
Verified Homeowner
City of Westlake, FL, on Jan 06, 2026

We are pleased so far

5.0
Verified Homeowner
City of Westlake, FL, on Jan 02, 2026

[name removed] is a spectacular sales agent. She was extremely respondent to our questions and needs, friendly, and an absolute pleasure to work with.

4.8
Verified Homeowner
City of Westlake, FL, on Jan 01, 2026

[Translated from ES] The kindness of everyone

5.0
Verified Homeowner
City of Westlake, FL, on Dec 30, 2025

Every question or concern regarding the construction or finish of our house was handle very professional, [name removed], the construction manager, was alway available to correct or fix any issue in a timely manner in our new house, he really is a great asset to your company,

4.9
Verified Homeowner
City of Westlake, FL, on Dec 30, 2025

I enjoyed working with [name removed] and [name removed] through the build process. [name removed] was very thorough when explaining different options as well as availability. [name removed] was able to share every step of the process from beginning to end. We are very happy.

4.9
Verified Homeowner
City of Westlake, FL, on Dec 25, 2025

It was a smooth process from start to finish. It was a pleasure working with the team who responds promptly and kept us informed throughout the whole process.

5.0
Verified Homeowner
City of Westlake, FL, on Dec 24, 2025

Communication was top notch and thorough!

5.0
Verified Homeowner
City of Westlake, FL, on Dec 23, 2025

[name removed] was very informative throughout the process.

5.0
Verified Homeowner
City of Westlake, FL, on Dec 22, 2025

No disliked but what I liked most about my purchase experience was the overall organization and communication from contract through move-in. Our builder ([name removed]) was generally thorough in explaining each phase of the process, timelines, and expectations, which helped reduce uncertainty. Regular updates and walkthroughs allowed me to stay informed and feel confident about progress being made. The final walkthrough was especially helpful, as concerns were addressed clearly and most items were resolved in a timely manner.

5.0
Verified Homeowner
City of Westlake, FL, on Dec 22, 2025

[Translated from ES] The staff who greeted me from day one, especially [name removed], and [name removed] throughout the entire construction, kept me informed of every detail... the house was finished right on the estimated date... Thank you MINTOS 🙏🙏

5.0
Verified Homeowner
City of Westlake, FL, on Dec 22, 2025

My [name removed] was always available when I needed her.

4.7
Verified Homeowner
City of Westlake, FL, on Dec 21, 2025

I was kept informed, felt valued. Design and layout of the home is what we love the most. I do wish there was a bit more land but the house has such great bones, high ceilings, layout perfect for families and more. Community itself is beautifully designed with great landscaping

5.0
Verified Homeowner
City of Westlake, FL, on Dec 17, 2025

Nice house, but we were expecting the switches and outlets to mirror the models that we looked at everything is the opposite in this house compared to your models, that was a bit disappointing.

5.0
Verified Homeowner