Homebuilder Ratings & Reviews

Minto Communities - USA

South Florida

1,672 Homeowner Reviews
May 2025 - Nov 2026

Minto Communities - USA

Overall Satisfaction

4.8
Customers' overall satisfaction
4.9
Customers' willingness to refer our communities to their friends and family

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Community Satisfaction Ratings

Builder Profile

Minto Communities - USA logo
Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.
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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From South Florida
Purchase Experience Testimonials from Real Homebuyers

City of Westlake, FL, on Nov 01, 2026

Everyone has been helpful, responsive and organized.

5.0
Verified Homeowner
City of Westlake, FL, on Oct 31, 2026

It overpassed my expectations. Very, very professional

4.9
Verified Homeowner
City of Westlake, FL, on Oct 30, 2026

The entire process was really well planned out. The construction portion with [name removed] was exceptional. He was relentless in providing timely updates and communicating with [name removed] and I. I would want [name removed] on any of my family or clients new home build.

5.0
Verified Homeowner
City of Westlake, FL, on Oct 30, 2026

The only problem we had was the original lending company. We ended up getting our own.

5.0
Verified Homeowner
City of Westlake, FL, on Oct 29, 2026

Very happy with the explanations and the building process

5.0
Verified Homeowner
City of Westlake, FL, on Oct 28, 2026

Everyone was very helpful throughout the entire process

4.9
Verified Homeowner
City of Westlake, FL, on Oct 28, 2026

The entire process was amazing ! [name removed] our building supervisor and [name removed] our sales rep made the entire process smooth and great! They helped make the experience great and memorable. I am thankful for all the updates they would give and answered any questions we would have.

5.0
Verified Homeowner
City of Westlake, FL, on Oct 26, 2026

speed of construction, responsibility, and good customer service

5.0
Verified Homeowner
City of Westlake, FL, on Oct 25, 2026

I was completely satisfied with my purchase experience from contract through move-in. The process was smooth, well-organized, and the team was helpful, responsive, and professional every step of the way. I especially liked the clear communication and support throughout the process. I did not have any major dislikes, as the overall experience met my expectations.

4.9
Verified Homeowner
City of Westlake, FL, on Oct 22, 2026

I love my house and all this process during building my best person is [name removed] who was in charge of building our home

5.0
Verified Homeowner
City of Westlake, FL, on Oct 22, 2026

Our experience has been very positive. [name removed] and [name removed] especially was a plus! [name removed] would send updates all the time and he sang songs to go along with with the updates. Amazing!

5.0
Verified Homeowner
City of Westlake, FL, on Oct 19, 2026

The constant communication and not having to worry about being caught off guard with any hidden fees or secrets kept from me.

5.0
Verified Homeowner
City of Westlake, FL, on Oct 19, 2026

that some of the basic amenities were not included, like finishing the gutters around the house

5.0
Verified Homeowner
City of Westlake, FL, on Oct 16, 2026

Loved the experience! [name removed] and [name removed] made the experience even better!

5.0
Verified Homeowner
City of Westlake, FL, on Oct 15, 2026

The Sales person [name removed] is excellent and represents [name removed] very well. She Knows the product in and out. The construction people are dedicated and helpful. The entire staff keeps us returning to [name removed].

4.6
Verified Homeowner
City of Westlake, FL, on Oct 14, 2026

The floors were VERY, VERY uneven and poorly done. We removed the carpet and replaced with tiles downstairs and wood upstairs. The surfaces downstairs required A LOT of additional material (Cement) before tiles could be placed. We had a VERY difficult time locking the wood upstairs in the bedrooms. Some pieces are still unlocked thus uneven and uncomfortable to walk on. We are VERY, VERY disappointed in the quality of work that was done on the floors that were carpeted.

4.1
Verified Homeowner
City of Westlake, FL, on Oct 13, 2026

[name removed] was great, always had answers, and always willing to get the job done.

4.5
Verified Homeowner
City of Westlake, FL, on Oct 13, 2026

[name removed] supervisor walking us through each of our inspections was very knowledgeable and a true professional. He really cared about his customers and the quality of the work his company did, this is a large part of what made our whole experience wonderful, was due to [name removed] and the [name removed] team

4.6
Verified Homeowner
City of Westlake, FL, on Oct 12, 2026

My dislike was the online team. Was a horrible experience. [name removed] my sales rep was great, [name removed] was great throughout the build process. [name removed] has been great since closing with issues. For Getta and other project managers you need to allow more time with the customer for walk throughs.

4.7
Verified Homeowner
City of Westlake, FL, on Oct 10, 2026

[name removed] made this experience memorable. He kept things exciting and was well informed. In addition, he addressed all of our questions with very concise and knowledgeable responses. [name removed] is truly an assest and [name removed] is lucky to have such a personal team member that is detail oriented.

5.0
Verified Homeowner