Overall Satisfaction
Community Profile
Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Daytona Beach, on Feb 05, 2023
Love the 2 year warranty. Dislike that pool issues are often redirected to the pool builder Dreamscapes.
Daytona Beach, FL, on Feb 05, 2023
Our builder rep, [name removed], worked with us during the whole build process. He was great to work with. He made the building experience awesome. Our sales representative was also awesome.
Daytona Beach, on Feb 06, 2023
[name removed] from Mastercard has been terrific. Very professional and problems immediately resolved
Daytona Beach, FL, on Feb 01, 2023
My builder, [name removed], could not have been better. From start to finish. Totally satisfied with the whole process.
Daytona Beach, on Feb 03, 2023
I’m very satisfied with my Mastercare rep. [name removed] consistently follows through on all issues. I only wish the builder was as diligent.
Daytona Beach, on Feb 06, 2023
We like their commitment to customer satisfaction.
Daytona Beach, FL, on Feb 01, 2023
Liked the communication and responsiveness efforts from [name removed]. He was always available for questions and resolving concerns. There were issues with the cabinet doors having flaws. They came to replace 5 doors but 3 arrived damaged as well. They now need to replace those. They were pleasant to deal with - just seems like they may need better QA.
Daytona Beach, on Feb 03, 2023
There needs to be something set up to acknowledge receipt of items input that a homeowner needs to be addressed. The team does a great job, but the system needs to be addressed so if someone is out, we know our input has been received. Other communities have this.
Daytona Beach, on Jan 31, 2023
[name removed] stays in touch, and responds to concerns about my house.
Daytona Beach, FL, on Feb 01, 2023
Lots of paperwork to review & read, but, I guess all was necessary.
Daytona Beach, on Feb 03, 2023
Overall a great experience. its very difficult to get involved because long time residents lock up all the activities before you even figure out an event is happening. Doesnt seem like there is a way to get new people involved. No system to ensure everyone has a chance
Daytona Beach, FL, on Feb 01, 2023
We were blessed with every aspect of our build from sales with [name removed] to building with [name removed]. This has been a dream come true!
Daytona Beach, on Jan 30, 2023
Everyone and everything is 5 star we are lucky to be living here in paradise
Daytona Beach, on Feb 01, 2023
Quality home and professional, thoughtful, caring employees.
Daytona Beach, FL, on Feb 01, 2023
The person from HOA was very rushed and left us an unreadable copy of information.
Daytona Beach, on Jan 29, 2023
I have no complaints. In fact [name removed] goes above and beyond what anyone could even imagine. No matter how small the issue is, they make it right immediately. I have been in construction for over 35 years and never have I seen this level of service and commitment to making the customer happy. But I must admit [name removed] understands the importance of quality and doing it right the first time.
Daytona Beach, FL, on Jan 31, 2023
Sales agent ([name removed]), designer and builder ([name removed]) were all great to work with! Closing was simple and efficient. I am impressed with Master Care and follow-up from builder after my move in visit. A+ to the team!
Daytona Beach, on Feb 01, 2023
The 2 year warranty offered through MasterCare.
Daytona Beach, on Jan 29, 2023
I love this community. Friendly people and lots to do. The only complaint I have is that the pool is too overcrowded. [name removed] needs to expand or build another pool.
Daytona Beach, FL, on Jan 31, 2023
Given the popularity and demand for the homes here in the [name removed] Beach [name removed] community there was no chance to chose a specific lot but in the end we absolutely love the lot and the community.
Daytona Beach, on Jan 29, 2023
We are coming up on the one year anniversary and issues that were brought up on [name removed]’s first visit have not been resolved.
Daytona Beach, FL, on Jan 30, 2023
Communication from [name removed] was great. Always quick to take calls or text messages.Salesperson [name removed] was terrific and always available for calls. [name removed] center [name removed] and [name removed] very professional and helpful. All minto employee's were terrific
Daytona Beach, on Jan 26, 2023
No problems as of this writing, we are currently concerned with development just outside the [name removed] community which we believe will negatively affect the community. and way of life
Daytona Beach, on Jan 27, 2023
Our MasterCare tech [name removed] is great on accomplishing our needs and [name removed] the project manager was also excellent..however we are still working on a repayment check from the cabinet co for a scratched refrigerator door..thx you
Daytona Beach, FL, on Jan 30, 2023
The buying and building process were exceptional and met/exceeded my expectations. Our salesperson, [name removed], was patient and always willing and available to address our questions/concerns. Our building superintendent, [name removed] [name removed], went above and beyond in ensure our home build was timely and provided weekly updates with pictures, as well as answering all concerns in a timely fashion.
Daytona Beach, on Jan 24, 2023
The entire process from start to finish was very easy. For the most part all staff which we have dealt with has been extremely helpful.
Daytona Beach, on Jan 24, 2023
Responsive, professional, caring, on time, polite, team oriented. I have no dislikes
Daytona Beach, on Jan 23, 2023
They hold true to their words with home repairs.
Daytona Beach, FL, on Jan 28, 2023
Pros: quality of the workmanship, very organized and smooth process, glad we were aloud to use a a realtor as a liaison, the one on one with the salesperson and our builder, LOVED the stay n'play, got a lot of information off the FB pages from residents already there, the home is very well built (we're buildings in NJ), the explanation from MasterCare after move in, Cons: lack of correspondence while on the waiting list, felt rushed in the design center (could have used more visits to think about things, little access to the design center before our final B meeting), the A&B lists were very confusing, sometimes it was hard to get a hold of our salesperson and builder (although not their fault I felt their workload was a lot), I wished it was clearer in the models on what was included in the price (maybe labels on extras, ie lights, fans, ceiling finishes...), a more detailed HOA explanation (never lived in an HOA community before), would have liked access to the A&B lists and the HOA rules prior to signing the contract
Daytona Beach, on Jan 23, 2023
Like: Can't say enough about Mastercare. Although we have had minor issues with our home, [name removed] has always been very responsive. Dislike: Believe that [name removed] totally misunderstood the requirements of our community when planning. Amenities like the pool, parking and the size of the Mango theater, etc are all things that [name removed] advertises but are already being stressed and the communty are nowhere near completion. community.
Daytona Beach, FL, on Jan 27, 2023
Everyone in the during the process was wonderful yet professional. We felt we were in great hands.
Daytona Beach, on Jan 19, 2023
The delay in response from the third party to address issues is unreal. I have not had all my 3-month issues addressed yet- cracks in concrete around pavers- instead they came and sent a quote about extending part of the pavers. When they (third party) come they don't always address issues- lots of people blame others. Such as the bushes and trees that they never planted outside my dining room window that leads to others' driveway- lots of others have them, and we were told we would but they are not done= [name removed] blames HOA, and HOA says it's [name removed]. The grass outside my yard is always muddy- wet; not just a little wet - muddy wet. The drainage system is not right and it is not being addressed.
Daytona Beach, on Jan 21, 2023
Quality of home, abundant selection options and No surprises
Daytona Beach, FL, on Jan 27, 2023
Too many questions and not enough answers. The house plans are backwards, No caicos video.
Daytona Beach, on Jan 13, 2023
MasterCare, [name removed], has been very responsive to our minor issues. with our [name removed] (2299). The fixes have been prompt and professional. Wife is disappointed that neither bathroom had a hand towel holder at the vanities. Our outside plants are dying. But MasterCare isn't our contact. Have to chase someone else.
Daytona Beach, on Jan 19, 2023
I liked the multitude of options for designing the interior of my home. I was able to pick out exactly what I was looking for with the aid of the designers in the [name removed] office. After I closed, if I found any issues with the constructions they were quickly addressed by my builder or my Master Care Representative.
Daytona Beach, FL, on Jan 27, 2023
The best parts of the purchase process was being able to use virtual closing and the consistency of the builder, [name removed]. He provided constant communication via email, phone and in person. He is a very knowledgeable builder, is genuine and truly wants the best for the buyers. He is the best builder I have experienced so far with [name removed].
Daytona Beach, on Jan 10, 2023
The garden is not kept, all plants have died and not been replaced
Daytona Beach, on Jan 17, 2023
We absolutely love everything and everybody! Room for improvement: process and results of putting in landscaping requests, temperature of hot tub, new replacement street signs, enforcement of Christmas decor rules (blowups), Chill’s early close for the bar
Daytona Beach, FL, on Jan 27, 2023
Great experience builder kept us informed all the time
Daytona Beach, on Jan 10, 2023
We are still a little too new but everyone has been very accommodating. Shout out especially to our builder, [name removed]! Awesome and responsive!! Does what he says he's going to do!! The warranty seems great.
Daytona Beach, on Jan 17, 2023
The homes are well built but you can tell the work is rushed and it takes a long time to get warranty issues resolved.
Daytona Beach, FL, on Jan 25, 2023
We would have liked more latitude to add options after our group B selection. We needed more time to digest our selections.
Daytona Beach, on Jan 10, 2023
I've had a good experience dealing with [name removed] regarding my home
Daytona Beach, FL, on Jan 24, 2023
Need to have a little more than just a light bulb in ceiling, and you could go from there
Daytona Beach, on Jan 04, 2023
Everything so far has been great from our builder [name removed] to our [name removed]
Daytona Beach, on Jan 07, 2023
[name removed] has been extremely responsive to the few issues we have had so far. We have had two issues that have been prolonged in getting resolved. Our Fridge and pavers have had issues since move in that have not been fixed or replaced properly.
Daytona Beach, FL, on Jan 22, 2023
I was informed every week with updates from my builder [name removed] he was able to explain and inform us of the complete construction process he made this building process easy. [name removed] our sales representative was always ready to answer any questions we had.
Daytona Beach, on Jan 01, 2023
The process was very easy and straightforward I was kept up-to-date on the progress of my home. Everyone that I dealt with was knowledgeable, professional, and so personable. Just a pleasure to deal with!
Daytona Beach, on Jan 07, 2023
Our master care rep [name removed] has been great, very responsive and knowledgeable
Daytona Beach, FL, on Jan 21, 2023
Enjoyed most of the experience. The sales office and design center were great. At times getting updates and pictures of the progress was an issue. However, the end result with the exception of the garage floor is awesome! Hopefully, the bumps and lumps of concrete on the garage floor will be taken care of soon.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Daytona Beach, FL, on Feb 05, 2023
Our builder rep, [name removed], worked with us during the whole build process. He was great to work with. He made the building experience awesome. Our sales representative was also awesome.
Daytona Beach, FL, on Feb 01, 2023
My builder, [name removed], could not have been better. From start to finish. Totally satisfied with the whole process.
Daytona Beach, FL, on Feb 01, 2023
Liked the communication and responsiveness efforts from [name removed]. He was always available for questions and resolving concerns. There were issues with the cabinet doors having flaws. They came to replace 5 doors but 3 arrived damaged as well. They now need to replace those. They were pleasant to deal with - just seems like they may need better QA.
Daytona Beach, FL, on Feb 01, 2023
Lots of paperwork to review & read, but, I guess all was necessary.
Daytona Beach, FL, on Feb 01, 2023
We were blessed with every aspect of our build from sales with [name removed] to building with [name removed]. This has been a dream come true!
Daytona Beach, FL, on Feb 01, 2023
The person from HOA was very rushed and left us an unreadable copy of information.
Daytona Beach, FL, on Jan 31, 2023
Sales agent ([name removed]), designer and builder ([name removed]) were all great to work with! Closing was simple and efficient. I am impressed with Master Care and follow-up from builder after my move in visit. A+ to the team!
Daytona Beach, FL, on Jan 31, 2023
Given the popularity and demand for the homes here in the [name removed] Beach [name removed] community there was no chance to chose a specific lot but in the end we absolutely love the lot and the community.
Daytona Beach, FL, on Jan 30, 2023
Communication from [name removed] was great. Always quick to take calls or text messages.Salesperson [name removed] was terrific and always available for calls. [name removed] center [name removed] and [name removed] very professional and helpful. All minto employee's were terrific
Daytona Beach, FL, on Jan 30, 2023
The buying and building process were exceptional and met/exceeded my expectations. Our salesperson, [name removed], was patient and always willing and available to address our questions/concerns. Our building superintendent, [name removed] [name removed], went above and beyond in ensure our home build was timely and provided weekly updates with pictures, as well as answering all concerns in a timely fashion.
Daytona Beach, FL, on Jan 28, 2023
Pros: quality of the workmanship, very organized and smooth process, glad we were aloud to use a a realtor as a liaison, the one on one with the salesperson and our builder, LOVED the stay n'play, got a lot of information off the FB pages from residents already there, the home is very well built (we're buildings in NJ), the explanation from MasterCare after move in, Cons: lack of correspondence while on the waiting list, felt rushed in the design center (could have used more visits to think about things, little access to the design center before our final B meeting), the A&B lists were very confusing, sometimes it was hard to get a hold of our salesperson and builder (although not their fault I felt their workload was a lot), I wished it was clearer in the models on what was included in the price (maybe labels on extras, ie lights, fans, ceiling finishes...), a more detailed HOA explanation (never lived in an HOA community before), would have liked access to the A&B lists and the HOA rules prior to signing the contract
Daytona Beach, FL, on Jan 27, 2023
Everyone in the during the process was wonderful yet professional. We felt we were in great hands.
Daytona Beach, FL, on Jan 27, 2023
Too many questions and not enough answers. The house plans are backwards, No caicos video.
Daytona Beach, FL, on Jan 27, 2023
The best parts of the purchase process was being able to use virtual closing and the consistency of the builder, [name removed]. He provided constant communication via email, phone and in person. He is a very knowledgeable builder, is genuine and truly wants the best for the buyers. He is the best builder I have experienced so far with [name removed].
Daytona Beach, FL, on Jan 27, 2023
Great experience builder kept us informed all the time
Daytona Beach, FL, on Jan 25, 2023
We would have liked more latitude to add options after our group B selection. We needed more time to digest our selections.
Daytona Beach, FL, on Jan 24, 2023
Need to have a little more than just a light bulb in ceiling, and you could go from there
Daytona Beach, FL, on Jan 22, 2023
I was informed every week with updates from my builder [name removed] he was able to explain and inform us of the complete construction process he made this building process easy. [name removed] our sales representative was always ready to answer any questions we had.
Daytona Beach, FL, on Jan 21, 2023
Enjoyed most of the experience. The sales office and design center were great. At times getting updates and pictures of the progress was an issue. However, the end result with the exception of the garage floor is awesome! Hopefully, the bumps and lumps of concrete on the garage floor will be taken care of soon.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Daytona Beach, on Feb 05, 2023
Love the 2 year warranty. Dislike that pool issues are often redirected to the pool builder Dreamscapes.
Daytona Beach, on Feb 03, 2023
I’m very satisfied with my Mastercare rep. [name removed] consistently follows through on all issues. I only wish the builder was as diligent.
Daytona Beach, on Feb 03, 2023
There needs to be something set up to acknowledge receipt of items input that a homeowner needs to be addressed. The team does a great job, but the system needs to be addressed so if someone is out, we know our input has been received. Other communities have this.
Daytona Beach, on Jan 31, 2023
[name removed] stays in touch, and responds to concerns about my house.
Daytona Beach, on Jan 30, 2023
Everyone and everything is 5 star we are lucky to be living here in paradise
Daytona Beach, on Jan 29, 2023
I have no complaints. In fact [name removed] goes above and beyond what anyone could even imagine. No matter how small the issue is, they make it right immediately. I have been in construction for over 35 years and never have I seen this level of service and commitment to making the customer happy. But I must admit [name removed] understands the importance of quality and doing it right the first time.
Daytona Beach, on Jan 27, 2023
Our MasterCare tech [name removed] is great on accomplishing our needs and [name removed] the project manager was also excellent..however we are still working on a repayment check from the cabinet co for a scratched refrigerator door..thx you
Daytona Beach, on Jan 24, 2023
Responsive, professional, caring, on time, polite, team oriented. I have no dislikes
Daytona Beach, on Jan 19, 2023
The delay in response from the third party to address issues is unreal. I have not had all my 3-month issues addressed yet- cracks in concrete around pavers- instead they came and sent a quote about extending part of the pavers. When they (third party) come they don't always address issues- lots of people blame others. Such as the bushes and trees that they never planted outside my dining room window that leads to others' driveway- lots of others have them, and we were told we would but they are not done= [name removed] blames HOA, and HOA says it's [name removed]. The grass outside my yard is always muddy- wet; not just a little wet - muddy wet. The drainage system is not right and it is not being addressed.
Daytona Beach, on Jan 13, 2023
MasterCare, [name removed], has been very responsive to our minor issues. with our [name removed] (2299). The fixes have been prompt and professional. Wife is disappointed that neither bathroom had a hand towel holder at the vanities. Our outside plants are dying. But MasterCare isn't our contact. Have to chase someone else.
Daytona Beach, on Jan 10, 2023
The garden is not kept, all plants have died and not been replaced
Daytona Beach, on Jan 10, 2023
We are still a little too new but everyone has been very accommodating. Shout out especially to our builder, [name removed]! Awesome and responsive!! Does what he says he's going to do!! The warranty seems great.
Daytona Beach, on Jan 07, 2023
[name removed] has been extremely responsive to the few issues we have had so far. We have had two issues that have been prolonged in getting resolved. Our Fridge and pavers have had issues since move in that have not been fixed or replaced properly.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Daytona Beach, on Feb 06, 2023
[name removed] from Mastercard has been terrific. Very professional and problems immediately resolved
Daytona Beach, on Feb 06, 2023
We like their commitment to customer satisfaction.
Daytona Beach, on Feb 03, 2023
Overall a great experience. its very difficult to get involved because long time residents lock up all the activities before you even figure out an event is happening. Doesnt seem like there is a way to get new people involved. No system to ensure everyone has a chance
Daytona Beach, on Feb 01, 2023
Quality home and professional, thoughtful, caring employees.
Daytona Beach, on Feb 01, 2023
The 2 year warranty offered through MasterCare.
Daytona Beach, on Jan 29, 2023
I love this community. Friendly people and lots to do. The only complaint I have is that the pool is too overcrowded. [name removed] needs to expand or build another pool.
Daytona Beach, on Jan 29, 2023
We are coming up on the one year anniversary and issues that were brought up on [name removed]’s first visit have not been resolved.
Daytona Beach, on Jan 26, 2023
No problems as of this writing, we are currently concerned with development just outside the [name removed] community which we believe will negatively affect the community. and way of life
Daytona Beach, on Jan 24, 2023
The entire process from start to finish was very easy. For the most part all staff which we have dealt with has been extremely helpful.
Daytona Beach, on Jan 23, 2023
They hold true to their words with home repairs.
Daytona Beach, on Jan 23, 2023
Like: Can't say enough about Mastercare. Although we have had minor issues with our home, [name removed] has always been very responsive. Dislike: Believe that [name removed] totally misunderstood the requirements of our community when planning. Amenities like the pool, parking and the size of the Mango theater, etc are all things that [name removed] advertises but are already being stressed and the communty are nowhere near completion. community.
Daytona Beach, on Jan 21, 2023
Quality of home, abundant selection options and No surprises
Daytona Beach, on Jan 19, 2023
I liked the multitude of options for designing the interior of my home. I was able to pick out exactly what I was looking for with the aid of the designers in the [name removed] office. After I closed, if I found any issues with the constructions they were quickly addressed by my builder or my Master Care Representative.
Daytona Beach, on Jan 17, 2023
We absolutely love everything and everybody! Room for improvement: process and results of putting in landscaping requests, temperature of hot tub, new replacement street signs, enforcement of Christmas decor rules (blowups), Chill’s early close for the bar
Daytona Beach, on Jan 17, 2023
The homes are well built but you can tell the work is rushed and it takes a long time to get warranty issues resolved.
Daytona Beach, on Jan 10, 2023
I've had a good experience dealing with [name removed] regarding my home
Daytona Beach, on Jan 04, 2023
Everything so far has been great from our builder [name removed] to our [name removed]