Top Homebuilder Ratings & Reviews

Minto Communities - USA

Latitude Margaritaville Daytona

1,101 Homeowner Reviews Completed Jul 2018 - Jan 20

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.8

Purchase Experience

4.9

Home Personalization Experience

4.7

Lender Experience

4.5

Construction Experience

4.9

Customer Care Experience

4.9

Home Readiness

4.8

Installation & Workmanship

4.7

Community Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible.  Read on to learn more about our journey over the past 60+ years.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Daytona Beach, on Jan 19, 2020

The response and quick action I get from [name removed]. I call him [name removed], there’s nothing he can’t get done.

4.3
Verified Homeowner
Daytona Beach, on Jan 19, 2020

[name removed] did an outstanding job keeping us informed of home’s progress. This was especially important to us since we lived in Seattle and were not able to physically be here.

5.0
Verified Homeowner
Daytona Beach, on Jan 19, 2020

Our builder felt more like a partner than a builder.

4.7
Verified Homeowner
Daytona Beach, on Jan 18, 2020

personal experience with builder [name removed] and Mastercare representative [name removed] who has responded to our every question!

4.6
Verified Homeowner
Daytona Beach, on Jan 18, 2020

1. No high pressured sales tactics 2. Great designer and salesperson knowledge and professionalism. 3. Builder was excellent, treated us as if our home was the most important build he was doing. The quality shows throughout the house.He communicated with us throughout the build and gave us his undivided attention whenever we had a question. He made this a very easy and enjoyable experience. You could tell his crew respected him and his work ethic. [name removed] was our builder.

5.0
Verified Homeowner
Daytona Beach, on Jan 18, 2020

The continued updates, pictures, and the interest of our building manager, [name removed], in making sure we are happy

5.0
Verified Homeowner
Daytona Beach, on Jan 17, 2020

The helpfulness of each person involved

5.0
Verified Homeowner
Daytona Beach, on Jan 16, 2020

Every phase of the experience was well executed. Initially, [name removed] expertly took us through the home selection process, giving us a thorough yet efficient introduction to [name removed] [name removed]. During the home build, our build superintendent [name removed] kept us fully informed of every step of the build, from initial ground breaking through to move in. [name removed] sent us a stream of photos detailing the build progress, which not only delighted us, but also generated interest among our friends! [name removed] is dedicated, knowledgeable, and skilled at his craft, which shows in the high quality of our home.

5.0
Verified Homeowner
Daytona Beach, on Jan 16, 2020

Knowledgeable sales associate and builder (including designer)and all were very accessible and responsive throughout the process.

5.0
Verified Homeowner
Daytona Beach, on Jan 16, 2020

If we have a problem we got immediate assistance.

4.8
Verified Homeowner
Daytona Beach, on Jan 16, 2020

Our customer service that we have received has been exceptional from the sales agent [name removed], super [name removed] to our Master Care rep, we love them all and they have been super helpful on any question or concern that we have had

4.8
Verified Homeowner
Daytona Beach, on Jan 15, 2020

[name removed] was more than helpful with my issues and she is working diligently on getting it all done! She is awesome!

5.0
Verified Homeowner
Daytona Beach, on Jan 15, 2020

In my limited experience Minto Customer Care was very responsive to my concern.

4.5
Verified Homeowner
Daytona Beach, on Jan 14, 2020

The amenities and the peope

4.8
Verified Homeowner
Daytona Beach, on Jan 14, 2020

Quality construction for the most part, beautiful home and community?

4.2
Verified Homeowner
Daytona Beach, on Jan 13, 2020

I could not imagine going through the building process without our superintendent, [name removed]. Also, our sales person, [name removed] was the ultimate [name removed] representative, in our opinion.

4.9
Verified Homeowner
Daytona Beach, on Jan 13, 2020

Being kept up to date on the construction process

5.0
Verified Homeowner
Daytona Beach, on Jan 12, 2020

[name removed] my customer care representative always available and always follows up to confirm I am satisfied

5.0
Verified Homeowner
Daytona Beach, on Jan 12, 2020

Willingness to solve problems

5.0
Verified Homeowner
Daytona Beach, on Jan 11, 2020

Great product - [name removed] is far above any other developments I checked out is all aspects from unseen extras to the finished home - numerous premium items that would be extras with other builders are standard. Also, it's obvious that [name removed] understands the needs and expectations of the people they are building for, and exceeds those expectations.

5.0
Verified Homeowner
Daytona Beach, on Jan 10, 2020

The quality connection with whomever we spoke to. All information was communicated to us and was right on! Everyone had great attitude and was very helpful and nice

5.0
Verified Homeowner
Daytona Beach, on Jan 09, 2020

Their attention to details and excellent customer service

4.8
Verified Homeowner
Daytona Beach, on Jan 09, 2020

Strong flow of communications from [name removed] during the build process. He emailed pictures weekly and always was available to answer questions.

4.9
Verified Homeowner
Daytona Beach, on Jan 09, 2020

The customer service representative is professional and schedules the necessary repairs in a timely manner

5.0
Verified Homeowner
Daytona Beach, on Jan 08, 2020

We appreciate the efficient way our Mastercare advisor has handled our concerns. [name removed] has gotten back with us promptly after any call and she set into motion what needed to be done, if anything, to fix the problem.

4.7
Verified Homeowner
Daytona Beach, on Jan 08, 2020

[name removed] and [name removed] were amazingly helpful, [name removed] was excellent at working through the finance and [name removed] was Great ! I am so happy with my new home.

5.0
Verified Homeowner
Daytona Beach, on Jan 08, 2020

The maintenance service and willingness to please.

4.5
Verified Homeowner
Daytona Beach, on Jan 08, 2020

The sales process was flawless. The design center was extremely patient and helpful during the process of making choices that would fit our budget. The builder kept us updated and we were allowed to view the progress and ask questions as they arose. The move-in visit went well. The builder was very patient and thorough in explaining everything that we would need to know, and was available later if we needed further explanation on the features of our new home.

5.0
Verified Homeowner
Daytona Beach, on Jan 07, 2020

We lived 1200 miles away, so the communication with the builder was very important to us. We received regular updates and photos to keep us up to date. [name removed] was very good about working with us to setup meetings. When hurricane [name removed] was threatening the coast, [name removed] also kept us updated and rescheduled the "How we build" meeting to meet our travel schedule.

4.9
Verified Homeowner
Daytona Beach, on Jan 06, 2020

Was kept informed of progress throughout the process. Excellent responsiveness from our sales person, [name removed].

4.9
Verified Homeowner
Daytona Beach, on Jan 05, 2020

Very professional, caring

4.0
Verified Homeowner
Daytona Beach, on Jan 04, 2020

[name removed] took care of all our issues and responded to our needs immediately. Great job on getting things taken care off.

4.6
Verified Homeowner
Daytona Beach, on Jan 03, 2020

I just love this community!

4.8
Verified Homeowner
Daytona Beach, on Jan 03, 2020

Our warranty administrator, [name removed], has provided us with excellent care and support

5.0
Verified Homeowner
Daytona Beach, on Jan 03, 2020

All issues were resolved in a timely and professional manner.

5.0
Verified Homeowner
Daytona Beach, on Jan 02, 2020

MasterCare, prompt and efficient

4.2
Verified Homeowner
Daytona Beach, on Jan 01, 2020

Responsiveness! We relocated from Spokane WA to [name removed] Beach. [name removed], our sales rep, and [name removed] our builder were thorough, professional and quick answer emails or telephone calls. Stressful times! They were reassuring!

5.0
Verified Homeowner
Daytona Beach, on Dec 30, 2019

we have always received timely call backs to schedule any needed repairs.

4.4
Verified Homeowner
Daytona Beach, on Dec 29, 2019

Pleasant

4.9
Verified Homeowner
Daytona Beach, on Dec 28, 2019

They really make an effort to get contractors to fix ANY issue.

4.8
Verified Homeowner
Daytona Beach, on Dec 27, 2019

Soup to nuts, every person at [name removed] strives for perfection

4.9
Verified Homeowner
Daytona Beach, on Dec 27, 2019

EVERY one, at every juncture, was friendly, professional & extremely helpful

5.0
Verified Homeowner
Daytona Beach, on Dec 27, 2019

The quality and attention to detail shown throughout the whole building process.

5.0
Verified Homeowner
Daytona Beach, on Dec 20, 2019

everyone from the sales people, building super and mastercare rephave been great to work with

4.8
Verified Homeowner
Daytona Beach, on Dec 18, 2019

[name removed] was the best builder rep I’ve ever worked with...excellent !!

5.0
Verified Homeowner
Daytona Beach, on Dec 18, 2019

I enjoyed working with [name removed], the salesperson.

3.9
Verified Homeowner
Daytona Beach, on Dec 18, 2019

Our service care professional,[name removed], has been VERY attentive to all our concerns regarding any and all issues in our new home. I also am amazed at the quick response the subcontractors give her when she asks for them to address the issues. She works extremely well with all the subs.

5.0
Verified Homeowner
Daytona Beach, on Dec 17, 2019

Quick Response and Service provided by Builder, Mastercare [name removed], and Service Companies

5.0
Verified Homeowner
Daytona Beach, on Dec 17, 2019

[name removed]! He reaffirmed our confidence in [name removed]’s process after our builder, [name removed], left us with many doubts. He is terrific to work with and truly wants each home owner happy with their home.

5.0
Verified Homeowner
Daytona Beach, on Dec 15, 2019

Builder was excellent through the construction process

4.8
Verified Homeowner
Daytona Beach, on Dec 14, 2019

Happy with the service and response to issues and problems

5.0
Verified Homeowner
Daytona Beach, on Dec 13, 2019

When we needed anything that came up, I would call and a day and time would be set up and the problem was usually taken care of the first time.

4.9
Verified Homeowner
Daytona Beach, on Dec 11, 2019

Very Good

5.0
Verified Homeowner
Daytona Beach, on Dec 11, 2019

Nothing

1.2
Verified Homeowner
Daytona Beach, on Dec 08, 2019

MasterCare has been very responsive and helpful

4.7
Verified Homeowner
Daytona Beach, on Dec 08, 2019

good follow up if I have an issue

4.7
Verified Homeowner
Daytona Beach, on Dec 04, 2019

[name removed] is friendly and most of all knowledgeable.

4.6
Verified Homeowner
Daytona Beach, on Dec 01, 2019

Quality used and great follow up by our supers and [name removed]

4.3
Verified Homeowner
Daytona Beach, on Nov 26, 2019

The builder did an excellent job with the product he had been provided.

3.4
Verified Homeowner
Daytona Beach, on Nov 22, 2019

[name removed] was very helpful with getting my issues resolved and patient with my delayed arrival due to immediate surgery. Some items still needs fixed but that is because of my delayed return to my villa. Since I need another surgery these items will probably not be addressed until after the first of 2020. I am so glad that [name removed] was assigned to me as my master care person. Even though he was promoted while I was incapacitated he retained our villas.

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Daytona Beach, on Jan 19, 2020

[name removed] did an outstanding job keeping us informed of home’s progress. This was especially important to us since we lived in Seattle and were not able to physically be here.

5.0
Verified Homeowner
Daytona Beach, on Jan 19, 2020

Our builder felt more like a partner than a builder.

4.7
Verified Homeowner
Daytona Beach, on Jan 18, 2020

1. No high pressured sales tactics 2. Great designer and salesperson knowledge and professionalism. 3. Builder was excellent, treated us as if our home was the most important build he was doing. The quality shows throughout the house.He communicated with us throughout the build and gave us his undivided attention whenever we had a question. He made this a very easy and enjoyable experience. You could tell his crew respected him and his work ethic. [name removed] was our builder.

5.0
Verified Homeowner
Daytona Beach, on Jan 18, 2020

The continued updates, pictures, and the interest of our building manager, [name removed], in making sure we are happy

5.0
Verified Homeowner
Daytona Beach, on Jan 17, 2020

The helpfulness of each person involved

5.0
Verified Homeowner
Daytona Beach, on Jan 16, 2020

Every phase of the experience was well executed. Initially, [name removed] expertly took us through the home selection process, giving us a thorough yet efficient introduction to [name removed] [name removed]. During the home build, our build superintendent [name removed] kept us fully informed of every step of the build, from initial ground breaking through to move in. [name removed] sent us a stream of photos detailing the build progress, which not only delighted us, but also generated interest among our friends! [name removed] is dedicated, knowledgeable, and skilled at his craft, which shows in the high quality of our home.

5.0
Verified Homeowner
Daytona Beach, on Jan 16, 2020

Knowledgeable sales associate and builder (including designer)and all were very accessible and responsive throughout the process.

5.0
Verified Homeowner
Daytona Beach, on Jan 13, 2020

I could not imagine going through the building process without our superintendent, [name removed]. Also, our sales person, [name removed] was the ultimate [name removed] representative, in our opinion.

4.9
Verified Homeowner
Daytona Beach, on Jan 13, 2020

Being kept up to date on the construction process

5.0
Verified Homeowner
Daytona Beach, on Jan 11, 2020

Great product - [name removed] is far above any other developments I checked out is all aspects from unseen extras to the finished home - numerous premium items that would be extras with other builders are standard. Also, it's obvious that [name removed] understands the needs and expectations of the people they are building for, and exceeds those expectations.

5.0
Verified Homeowner
Daytona Beach, on Jan 10, 2020

The quality connection with whomever we spoke to. All information was communicated to us and was right on! Everyone had great attitude and was very helpful and nice

5.0
Verified Homeowner
Daytona Beach, on Jan 09, 2020

Strong flow of communications from [name removed] during the build process. He emailed pictures weekly and always was available to answer questions.

4.9
Verified Homeowner
Daytona Beach, on Jan 08, 2020

[name removed] and [name removed] were amazingly helpful, [name removed] was excellent at working through the finance and [name removed] was Great ! I am so happy with my new home.

5.0
Verified Homeowner
Daytona Beach, on Jan 08, 2020

The sales process was flawless. The design center was extremely patient and helpful during the process of making choices that would fit our budget. The builder kept us updated and we were allowed to view the progress and ask questions as they arose. The move-in visit went well. The builder was very patient and thorough in explaining everything that we would need to know, and was available later if we needed further explanation on the features of our new home.

5.0
Verified Homeowner
Daytona Beach, on Jan 07, 2020

We lived 1200 miles away, so the communication with the builder was very important to us. We received regular updates and photos to keep us up to date. [name removed] was very good about working with us to setup meetings. When hurricane [name removed] was threatening the coast, [name removed] also kept us updated and rescheduled the "How we build" meeting to meet our travel schedule.

4.9
Verified Homeowner
Daytona Beach, on Jan 06, 2020

Was kept informed of progress throughout the process. Excellent responsiveness from our sales person, [name removed].

4.9
Verified Homeowner
Daytona Beach, on Jan 03, 2020

I just love this community!

4.8
Verified Homeowner
Daytona Beach, on Jan 01, 2020

Responsiveness! We relocated from Spokane WA to [name removed] Beach. [name removed], our sales rep, and [name removed] our builder were thorough, professional and quick answer emails or telephone calls. Stressful times! They were reassuring!

5.0
Verified Homeowner
Daytona Beach, on Dec 27, 2019

EVERY one, at every juncture, was friendly, professional & extremely helpful

5.0
Verified Homeowner
Daytona Beach, on Dec 27, 2019

The quality and attention to detail shown throughout the whole building process.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Daytona Beach, on Jan 19, 2020

The response and quick action I get from [name removed]. I call him [name removed], there’s nothing he can’t get done.

4.3
Verified Homeowner
Daytona Beach, on Jan 15, 2020

[name removed] was more than helpful with my issues and she is working diligently on getting it all done! She is awesome!

5.0
Verified Homeowner
Daytona Beach, on Jan 15, 2020

In my limited experience Minto Customer Care was very responsive to my concern.

4.5
Verified Homeowner
Daytona Beach, on Jan 12, 2020

[name removed] my customer care representative always available and always follows up to confirm I am satisfied

5.0
Verified Homeowner
Daytona Beach, on Jan 12, 2020

Willingness to solve problems

5.0
Verified Homeowner
Daytona Beach, on Jan 09, 2020

The customer service representative is professional and schedules the necessary repairs in a timely manner

5.0
Verified Homeowner
Daytona Beach, on Jan 03, 2020

Our warranty administrator, [name removed], has provided us with excellent care and support

5.0
Verified Homeowner
Daytona Beach, on Jan 03, 2020

All issues were resolved in a timely and professional manner.

5.0
Verified Homeowner
Daytona Beach, on Jan 02, 2020

MasterCare, prompt and efficient

4.2
Verified Homeowner
Daytona Beach, on Dec 30, 2019

we have always received timely call backs to schedule any needed repairs.

4.4
Verified Homeowner
Daytona Beach, on Dec 28, 2019

They really make an effort to get contractors to fix ANY issue.

4.8
Verified Homeowner
Daytona Beach, on Dec 18, 2019

Our service care professional,[name removed], has been VERY attentive to all our concerns regarding any and all issues in our new home. I also am amazed at the quick response the subcontractors give her when she asks for them to address the issues. She works extremely well with all the subs.

5.0
Verified Homeowner
Daytona Beach, on Dec 17, 2019

Quick Response and Service provided by Builder, Mastercare [name removed], and Service Companies

5.0
Verified Homeowner
Daytona Beach, on Dec 17, 2019

[name removed]! He reaffirmed our confidence in [name removed]’s process after our builder, [name removed], left us with many doubts. He is terrific to work with and truly wants each home owner happy with their home.

5.0
Verified Homeowner
Daytona Beach, on Dec 15, 2019

Builder was excellent through the construction process

4.8
Verified Homeowner
Daytona Beach, on Dec 14, 2019

Happy with the service and response to issues and problems

5.0
Verified Homeowner
Daytona Beach, on Dec 13, 2019

When we needed anything that came up, I would call and a day and time would be set up and the problem was usually taken care of the first time.

4.9
Verified Homeowner
Daytona Beach, on Dec 11, 2019

Very Good

5.0
Verified Homeowner
Daytona Beach, on Dec 11, 2019

Nothing

1.2
Verified Homeowner
Daytona Beach, on Dec 08, 2019

good follow up if I have an issue

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Daytona Beach, on Jan 18, 2020

personal experience with builder [name removed] and Mastercare representative [name removed] who has responded to our every question!

4.6
Verified Homeowner
Daytona Beach, on Jan 16, 2020

If we have a problem we got immediate assistance.

4.8
Verified Homeowner
Daytona Beach, on Jan 16, 2020

Our customer service that we have received has been exceptional from the sales agent [name removed], super [name removed] to our Master Care rep, we love them all and they have been super helpful on any question or concern that we have had

4.8
Verified Homeowner
Daytona Beach, on Jan 14, 2020

The amenities and the peope

4.8
Verified Homeowner
Daytona Beach, on Jan 14, 2020

Quality construction for the most part, beautiful home and community?

4.2
Verified Homeowner
Daytona Beach, on Jan 09, 2020

Their attention to details and excellent customer service

4.8
Verified Homeowner
Daytona Beach, on Jan 08, 2020

We appreciate the efficient way our Mastercare advisor has handled our concerns. [name removed] has gotten back with us promptly after any call and she set into motion what needed to be done, if anything, to fix the problem.

4.7
Verified Homeowner
Daytona Beach, on Jan 08, 2020

The maintenance service and willingness to please.

4.5
Verified Homeowner
Daytona Beach, on Jan 05, 2020

Very professional, caring

4.0
Verified Homeowner
Daytona Beach, on Jan 04, 2020

[name removed] took care of all our issues and responded to our needs immediately. Great job on getting things taken care off.

4.6
Verified Homeowner
Daytona Beach, on Dec 29, 2019

Pleasant

4.9
Verified Homeowner
Daytona Beach, on Dec 27, 2019

Soup to nuts, every person at [name removed] strives for perfection

4.9
Verified Homeowner
Daytona Beach, on Dec 20, 2019

everyone from the sales people, building super and mastercare rephave been great to work with

4.8
Verified Homeowner
Daytona Beach, on Dec 18, 2019

[name removed] was the best builder rep I’ve ever worked with...excellent !!

5.0
Verified Homeowner
Daytona Beach, on Dec 18, 2019

I enjoyed working with [name removed], the salesperson.

3.9
Verified Homeowner
Daytona Beach, on Dec 08, 2019

MasterCare has been very responsive and helpful

4.7
Verified Homeowner
Daytona Beach, on Dec 04, 2019

[name removed] is friendly and most of all knowledgeable.

4.6
Verified Homeowner
Daytona Beach, on Dec 01, 2019

Quality used and great follow up by our supers and [name removed]

4.3
Verified Homeowner
Daytona Beach, on Nov 26, 2019

The builder did an excellent job with the product he had been provided.

3.4
Verified Homeowner
Daytona Beach, on Nov 22, 2019

[name removed] was very helpful with getting my issues resolved and patient with my delayed arrival due to immediate surgery. Some items still needs fixed but that is because of my delayed return to my villa. Since I need another surgery these items will probably not be addressed until after the first of 2020. I am so glad that [name removed] was assigned to me as my master care person. Even though he was promoted while I was incapacitated he retained our villas.

4.6
Verified Homeowner