Overall Satisfaction
Community Profile
Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Daytona Beach, on Jan 19, 2020
The response and quick action I get from [name removed]. I call him [name removed], there’s nothing he can’t get done.
Daytona Beach, on Jan 19, 2020
[name removed] did an outstanding job keeping us informed of home’s progress. This was especially important to us since we lived in Seattle and were not able to physically be here.
Daytona Beach, on Jan 19, 2020
Our builder felt more like a partner than a builder.
Daytona Beach, on Jan 18, 2020
personal experience with builder [name removed] and Mastercare representative [name removed] who has responded to our every question!
Daytona Beach, on Jan 18, 2020
1. No high pressured sales tactics 2. Great designer and salesperson knowledge and professionalism. 3. Builder was excellent, treated us as if our home was the most important build he was doing. The quality shows throughout the house.He communicated with us throughout the build and gave us his undivided attention whenever we had a question. He made this a very easy and enjoyable experience. You could tell his crew respected him and his work ethic. [name removed] was our builder.
Daytona Beach, on Jan 18, 2020
The continued updates, pictures, and the interest of our building manager, [name removed], in making sure we are happy
Daytona Beach, on Jan 16, 2020
Every phase of the experience was well executed. Initially, [name removed] expertly took us through the home selection process, giving us a thorough yet efficient introduction to [name removed] [name removed]. During the home build, our build superintendent [name removed] kept us fully informed of every step of the build, from initial ground breaking through to move in. [name removed] sent us a stream of photos detailing the build progress, which not only delighted us, but also generated interest among our friends! [name removed] is dedicated, knowledgeable, and skilled at his craft, which shows in the high quality of our home.
Daytona Beach, on Jan 16, 2020
Knowledgeable sales associate and builder (including designer)and all were very accessible and responsive throughout the process.
Daytona Beach, on Jan 16, 2020
If we have a problem we got immediate assistance.
Daytona Beach, on Jan 16, 2020
Our customer service that we have received has been exceptional from the sales agent [name removed], super [name removed] to our Master Care rep, we love them all and they have been super helpful on any question or concern that we have had
Daytona Beach, on Jan 15, 2020
[name removed] was more than helpful with my issues and she is working diligently on getting it all done! She is awesome!
Daytona Beach, on Jan 15, 2020
In my limited experience Minto Customer Care was very responsive to my concern.
Daytona Beach, on Jan 14, 2020
Quality construction for the most part, beautiful home and community?
Daytona Beach, on Jan 13, 2020
I could not imagine going through the building process without our superintendent, [name removed]. Also, our sales person, [name removed] was the ultimate [name removed] representative, in our opinion.
Daytona Beach, on Jan 13, 2020
Being kept up to date on the construction process
Daytona Beach, on Jan 12, 2020
[name removed] my customer care representative always available and always follows up to confirm I am satisfied
Daytona Beach, on Jan 11, 2020
Great product - [name removed] is far above any other developments I checked out is all aspects from unseen extras to the finished home - numerous premium items that would be extras with other builders are standard. Also, it's obvious that [name removed] understands the needs and expectations of the people they are building for, and exceeds those expectations.
Daytona Beach, on Jan 10, 2020
The quality connection with whomever we spoke to. All information was communicated to us and was right on! Everyone had great attitude and was very helpful and nice
Daytona Beach, on Jan 09, 2020
Their attention to details and excellent customer service
Daytona Beach, on Jan 09, 2020
Strong flow of communications from [name removed] during the build process. He emailed pictures weekly and always was available to answer questions.
Daytona Beach, on Jan 09, 2020
The customer service representative is professional and schedules the necessary repairs in a timely manner
Daytona Beach, on Jan 08, 2020
We appreciate the efficient way our Mastercare advisor has handled our concerns. [name removed] has gotten back with us promptly after any call and she set into motion what needed to be done, if anything, to fix the problem.
Daytona Beach, on Jan 08, 2020
[name removed] and [name removed] were amazingly helpful, [name removed] was excellent at working through the finance and [name removed] was Great ! I am so happy with my new home.
Daytona Beach, on Jan 08, 2020
The maintenance service and willingness to please.
Daytona Beach, on Jan 08, 2020
The sales process was flawless. The design center was extremely patient and helpful during the process of making choices that would fit our budget. The builder kept us updated and we were allowed to view the progress and ask questions as they arose. The move-in visit went well. The builder was very patient and thorough in explaining everything that we would need to know, and was available later if we needed further explanation on the features of our new home.
Daytona Beach, on Jan 07, 2020
We lived 1200 miles away, so the communication with the builder was very important to us. We received regular updates and photos to keep us up to date. [name removed] was very good about working with us to setup meetings. When hurricane [name removed] was threatening the coast, [name removed] also kept us updated and rescheduled the "How we build" meeting to meet our travel schedule.
Daytona Beach, on Jan 06, 2020
Was kept informed of progress throughout the process. Excellent responsiveness from our sales person, [name removed].
Daytona Beach, on Jan 04, 2020
[name removed] took care of all our issues and responded to our needs immediately. Great job on getting things taken care off.
Daytona Beach, on Jan 03, 2020
Our warranty administrator, [name removed], has provided us with excellent care and support
Daytona Beach, on Jan 03, 2020
All issues were resolved in a timely and professional manner.
Daytona Beach, on Jan 01, 2020
Responsiveness! We relocated from Spokane WA to [name removed] Beach. [name removed], our sales rep, and [name removed] our builder were thorough, professional and quick answer emails or telephone calls. Stressful times! They were reassuring!
Daytona Beach, on Dec 30, 2019
we have always received timely call backs to schedule any needed repairs.
Daytona Beach, on Dec 28, 2019
They really make an effort to get contractors to fix ANY issue.
Daytona Beach, on Dec 27, 2019
Soup to nuts, every person at [name removed] strives for perfection
Daytona Beach, on Dec 27, 2019
EVERY one, at every juncture, was friendly, professional & extremely helpful
Daytona Beach, on Dec 27, 2019
The quality and attention to detail shown throughout the whole building process.
Daytona Beach, on Dec 20, 2019
everyone from the sales people, building super and mastercare rephave been great to work with
Daytona Beach, on Dec 18, 2019
[name removed] was the best builder rep I’ve ever worked with...excellent !!
Daytona Beach, on Dec 18, 2019
I enjoyed working with [name removed], the salesperson.
Daytona Beach, on Dec 18, 2019
Our service care professional,[name removed], has been VERY attentive to all our concerns regarding any and all issues in our new home. I also am amazed at the quick response the subcontractors give her when she asks for them to address the issues. She works extremely well with all the subs.
Daytona Beach, on Dec 17, 2019
Quick Response and Service provided by Builder, Mastercare [name removed], and Service Companies
Daytona Beach, on Dec 17, 2019
[name removed]! He reaffirmed our confidence in [name removed]’s process after our builder, [name removed], left us with many doubts. He is terrific to work with and truly wants each home owner happy with their home.
Daytona Beach, on Dec 15, 2019
Builder was excellent through the construction process
Daytona Beach, on Dec 14, 2019
Happy with the service and response to issues and problems
Daytona Beach, on Dec 13, 2019
When we needed anything that came up, I would call and a day and time would be set up and the problem was usually taken care of the first time.
Daytona Beach, on Dec 08, 2019
MasterCare has been very responsive and helpful
Daytona Beach, on Dec 04, 2019
[name removed] is friendly and most of all knowledgeable.
Daytona Beach, on Dec 01, 2019
Quality used and great follow up by our supers and [name removed]
Daytona Beach, on Nov 26, 2019
The builder did an excellent job with the product he had been provided.
Daytona Beach, on Nov 22, 2019
[name removed] was very helpful with getting my issues resolved and patient with my delayed arrival due to immediate surgery. Some items still needs fixed but that is because of my delayed return to my villa. Since I need another surgery these items will probably not be addressed until after the first of 2020. I am so glad that [name removed] was assigned to me as my master care person. Even though he was promoted while I was incapacitated he retained our villas.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Daytona Beach, on Jan 19, 2020
[name removed] did an outstanding job keeping us informed of home’s progress. This was especially important to us since we lived in Seattle and were not able to physically be here.
Daytona Beach, on Jan 19, 2020
Our builder felt more like a partner than a builder.
Daytona Beach, on Jan 18, 2020
1. No high pressured sales tactics 2. Great designer and salesperson knowledge and professionalism. 3. Builder was excellent, treated us as if our home was the most important build he was doing. The quality shows throughout the house.He communicated with us throughout the build and gave us his undivided attention whenever we had a question. He made this a very easy and enjoyable experience. You could tell his crew respected him and his work ethic. [name removed] was our builder.
Daytona Beach, on Jan 18, 2020
The continued updates, pictures, and the interest of our building manager, [name removed], in making sure we are happy
Daytona Beach, on Jan 16, 2020
Every phase of the experience was well executed. Initially, [name removed] expertly took us through the home selection process, giving us a thorough yet efficient introduction to [name removed] [name removed]. During the home build, our build superintendent [name removed] kept us fully informed of every step of the build, from initial ground breaking through to move in. [name removed] sent us a stream of photos detailing the build progress, which not only delighted us, but also generated interest among our friends! [name removed] is dedicated, knowledgeable, and skilled at his craft, which shows in the high quality of our home.
Daytona Beach, on Jan 16, 2020
Knowledgeable sales associate and builder (including designer)and all were very accessible and responsive throughout the process.
Daytona Beach, on Jan 13, 2020
I could not imagine going through the building process without our superintendent, [name removed]. Also, our sales person, [name removed] was the ultimate [name removed] representative, in our opinion.
Daytona Beach, on Jan 13, 2020
Being kept up to date on the construction process
Daytona Beach, on Jan 11, 2020
Great product - [name removed] is far above any other developments I checked out is all aspects from unseen extras to the finished home - numerous premium items that would be extras with other builders are standard. Also, it's obvious that [name removed] understands the needs and expectations of the people they are building for, and exceeds those expectations.
Daytona Beach, on Jan 10, 2020
The quality connection with whomever we spoke to. All information was communicated to us and was right on! Everyone had great attitude and was very helpful and nice
Daytona Beach, on Jan 09, 2020
Strong flow of communications from [name removed] during the build process. He emailed pictures weekly and always was available to answer questions.
Daytona Beach, on Jan 08, 2020
[name removed] and [name removed] were amazingly helpful, [name removed] was excellent at working through the finance and [name removed] was Great ! I am so happy with my new home.
Daytona Beach, on Jan 08, 2020
The sales process was flawless. The design center was extremely patient and helpful during the process of making choices that would fit our budget. The builder kept us updated and we were allowed to view the progress and ask questions as they arose. The move-in visit went well. The builder was very patient and thorough in explaining everything that we would need to know, and was available later if we needed further explanation on the features of our new home.
Daytona Beach, on Jan 07, 2020
We lived 1200 miles away, so the communication with the builder was very important to us. We received regular updates and photos to keep us up to date. [name removed] was very good about working with us to setup meetings. When hurricane [name removed] was threatening the coast, [name removed] also kept us updated and rescheduled the "How we build" meeting to meet our travel schedule.
Daytona Beach, on Jan 06, 2020
Was kept informed of progress throughout the process. Excellent responsiveness from our sales person, [name removed].
Daytona Beach, on Jan 01, 2020
Responsiveness! We relocated from Spokane WA to [name removed] Beach. [name removed], our sales rep, and [name removed] our builder were thorough, professional and quick answer emails or telephone calls. Stressful times! They were reassuring!
Daytona Beach, on Dec 27, 2019
EVERY one, at every juncture, was friendly, professional & extremely helpful
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Daytona Beach, on Jan 19, 2020
The response and quick action I get from [name removed]. I call him [name removed], there’s nothing he can’t get done.
Daytona Beach, on Jan 15, 2020
[name removed] was more than helpful with my issues and she is working diligently on getting it all done! She is awesome!
Daytona Beach, on Jan 15, 2020
In my limited experience Minto Customer Care was very responsive to my concern.
Daytona Beach, on Jan 12, 2020
[name removed] my customer care representative always available and always follows up to confirm I am satisfied
Daytona Beach, on Jan 09, 2020
The customer service representative is professional and schedules the necessary repairs in a timely manner
Daytona Beach, on Jan 03, 2020
Our warranty administrator, [name removed], has provided us with excellent care and support
Daytona Beach, on Jan 03, 2020
All issues were resolved in a timely and professional manner.
Daytona Beach, on Dec 30, 2019
we have always received timely call backs to schedule any needed repairs.
Daytona Beach, on Dec 28, 2019
They really make an effort to get contractors to fix ANY issue.
Daytona Beach, on Dec 18, 2019
Our service care professional,[name removed], has been VERY attentive to all our concerns regarding any and all issues in our new home. I also am amazed at the quick response the subcontractors give her when she asks for them to address the issues. She works extremely well with all the subs.
Daytona Beach, on Dec 17, 2019
Quick Response and Service provided by Builder, Mastercare [name removed], and Service Companies
Daytona Beach, on Dec 17, 2019
[name removed]! He reaffirmed our confidence in [name removed]’s process after our builder, [name removed], left us with many doubts. He is terrific to work with and truly wants each home owner happy with their home.
Daytona Beach, on Dec 15, 2019
Builder was excellent through the construction process
Daytona Beach, on Dec 14, 2019
Happy with the service and response to issues and problems
Daytona Beach, on Dec 13, 2019
When we needed anything that came up, I would call and a day and time would be set up and the problem was usually taken care of the first time.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Daytona Beach, on Jan 18, 2020
personal experience with builder [name removed] and Mastercare representative [name removed] who has responded to our every question!
Daytona Beach, on Jan 16, 2020
If we have a problem we got immediate assistance.
Daytona Beach, on Jan 16, 2020
Our customer service that we have received has been exceptional from the sales agent [name removed], super [name removed] to our Master Care rep, we love them all and they have been super helpful on any question or concern that we have had
Daytona Beach, on Jan 14, 2020
Quality construction for the most part, beautiful home and community?
Daytona Beach, on Jan 09, 2020
Their attention to details and excellent customer service
Daytona Beach, on Jan 08, 2020
We appreciate the efficient way our Mastercare advisor has handled our concerns. [name removed] has gotten back with us promptly after any call and she set into motion what needed to be done, if anything, to fix the problem.
Daytona Beach, on Jan 08, 2020
The maintenance service and willingness to please.
Daytona Beach, on Jan 04, 2020
[name removed] took care of all our issues and responded to our needs immediately. Great job on getting things taken care off.
Daytona Beach, on Dec 27, 2019
Soup to nuts, every person at [name removed] strives for perfection
Daytona Beach, on Dec 20, 2019
everyone from the sales people, building super and mastercare rephave been great to work with
Daytona Beach, on Dec 18, 2019
[name removed] was the best builder rep I’ve ever worked with...excellent !!
Daytona Beach, on Dec 18, 2019
I enjoyed working with [name removed], the salesperson.
Daytona Beach, on Dec 08, 2019
MasterCare has been very responsive and helpful
Daytona Beach, on Dec 04, 2019
[name removed] is friendly and most of all knowledgeable.
Daytona Beach, on Dec 01, 2019
Quality used and great follow up by our supers and [name removed]
Daytona Beach, on Nov 26, 2019
The builder did an excellent job with the product he had been provided.
Daytona Beach, on Nov 22, 2019
[name removed] was very helpful with getting my issues resolved and patient with my delayed arrival due to immediate surgery. Some items still needs fixed but that is because of my delayed return to my villa. Since I need another surgery these items will probably not be addressed until after the first of 2020. I am so glad that [name removed] was assigned to me as my master care person. Even though he was promoted while I was incapacitated he retained our villas.