Community Score Overview
780 Home Owner Reviews
Community Profile
Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Daytona Beach, on Sep 20, 2019
[removed] always came and was efficient. She kept me informed and I always felt safe being able to leave my house during my flood project. [removed] is an absolute pleasure to work with
Daytona Beach, on Sep 19, 2019
[removed] has done an excellent job at communicating with us in a very timely manner.
Daytona Beach, on Sep 18, 2019
[removed] is my representative and she is outstanding
Daytona Beach, on Sep 17, 2019
[removed] is always on it! She responds to any concerns immediately...and she is a doll to work with!
Daytona Beach, on Sep 16, 2019
Our mastercare rep [removed] has been excellent. Always gets back to us in a very timely matter and takes care of any problem we may have.
Daytona Beach, on Sep 15, 2019
I would have loved a"Drop Down Ladder " in the garage from the attic. A better light in the foyer and dinning room , both were 'CHEAP"
Daytona Beach, on Sep 11, 2019
[removed] she is wonderful Efficient professional and sweet
Daytona Beach, on Sep 10, 2019
[removed] has been great to work with...excellent follow up. I did not have many issues, but all got fixed, or will be fixed.
Daytona Beach, on Sep 09, 2019
The fast response that I receive thru out the process of having issues remedied!!
Daytona Beach, on Sep 07, 2019
[removed] is our customer care representative and we are extremely pleased with her responsiveness. She has addressed all of our concerns that we have brought to her attention in a timely manner with a very caring attitude. She is a pleasure to work with, always greets us when we see her in the community and always offers to help if we need anything further.
Daytona Beach, on Aug 31, 2019
they do respond to our questions in a timely manner
Daytona Beach, on Aug 30, 2019
[removed] over the last 5 months or so has gone above and beyond all my expectations! She has always been responsive to my correspondences and if I did have a problem that I mentioned outside the official channels always suggested to call Mastercare and open up an official ticket to be tracked. Living in [removed] only part time has been a challenge getting work done while I am in town for a short time. [removed] has always worked within MY time here to make sure things got scheduled and then always followed up to make sure the work was done, as promised and to my satisfaction. I know I am only one of 120 homes she has to manage but I honestly never feel I am just a number(Even though I am LOT 1 [removed] lol..have asthrow some humor into this otherwise honest and sincere evaluation of [removed])..she makes me feel by her responsiveness that I am HER ONLY one she manages. She is a true asset to the Mastercare program.
Daytona Beach, on Aug 29, 2019
Timely manner in which everything is taken care of!
Daytona Beach, on Aug 28, 2019
I like the quick response when I call and how quickly any necessary work is scheduled and completed. [removed] is a pleasure to work with and keeps us informed every step of the way.
Daytona Beach, on Aug 27, 2019
[removed] was very bad at communicating with us during the build.
Daytona Beach, on Aug 26, 2019
Customer Care responded quickly for the repairs.
Daytona Beach, on Aug 22, 2019
We have only been in the home 5 weeks overall, hard to comment
Daytona Beach, on Jul 19, 2019
In answering the 4 questions above I refer to the builder only as [removed]. [removed] not only met, but exceeded my expectations as the supervisor for the building of the house. He was always prompt and patient with answers to any and all questions and concerns. He updated progress on a weekly basis with pictures and/or explanations of what had been done during the time frame. He was always patient and upbeat even when I had major issues and concerns. He was always focused and always followed through in getting everything taken care of in a timely manner. Communication with [removed] was key to keeping me from stepping away from this project, as communication with Minto was extremely poor, and ironic given that on their website it read "At Minto, we believe that communication is the key to handling expectations and resolving any questions that may arise. Apparently that statement is expected of some people but not the people I wrote 3 letters to and received no response from.
Daytona Beach, on Jul 18, 2019
very good construction and quick follow-up if any issues
Daytona Beach, on Jul 18, 2019
She is always on time!! Is sincere really cares about doing the best for me!! Always takes care of my needs in a timely matter!
Daytona Beach, on Jul 18, 2019
Everyone in the process was extremely helpful from the start with [removed], thru the build with [removed] to the closing table.
Daytona Beach, on Jul 17, 2019
The communication from my builder, [removed]. I really appreciated that. Verbal and photos. He answered my questions promptly all along the way. He ensured I understood and he didn’t leave me to ponder with worry. That put me in a position to trust and be totally content that [removed] was my builder. I’m sure I’ll continue feeling the same good way for the next 30 or more years! It’s very important to be able to trust your builder! [removed] is my reason for my best experience.
Daytona Beach, on Jul 16, 2019
Builder was ALWAYS responsive to our needs, Home [removed] [removed], [removed], [removed], [removed], [removed], along with so many other folks working with the Home [removed] to assure our happiness and comfort in our new home. Special Thank You's to [removed], We Love Him, a Special, Talented, and Knowledgeable Professional
Daytona Beach, on Jul 11, 2019
From [removed] and [removed] in sales to [removed] in design and our building supervisor [removed], the people with whom we have worked were equally and consistently wonderful to work with.
Daytona Beach, on Jul 11, 2019
[translated from FY] Dealing with His [removed]
Daytona Beach, on Jul 09, 2019
The availability of information during building process.
Daytona Beach, on Jul 06, 2019
The support and patience provided by our sales contact, [removed], was very much appreciated during the decision phase continuing through the option selections. We really liked the weekly updates provided by [removed]. He was consistent with them and very forthright.
Daytona Beach, on Jul 03, 2019
I liked best: That my builder [removed] did his best to solve problems.
Daytona Beach, on Jul 02, 2019
The sales person and the Superintendent in charge of my block were both super great people and easy to work with
Daytona Beach, on Jun 30, 2019
The aspect I like the best from contract through move-in was that my salesman, [removed], was always there to listen to me by phone, text or email. He immediately responded to my questions or concerns and would help me in any way that he could or direct me to where I might get help.
Daytona Beach, on Jun 28, 2019
[removed] as well as [removed] went well beyond tour expectations
Daytona Beach, on Jun 24, 2019
Everything completed in time frame we were given
Daytona Beach, on Jun 23, 2019
[removed] was very informative and always made himself available to us when we were in town during the build, even when we were not scheduled to see him. He always took care of our concerns.
Daytona Beach, on Jun 23, 2019
We were very happy with the communication from the sales representative and from our building/construction supervisor.
Daytona Beach, on Jun 23, 2019
My builder was professional, trustworthy and competent in every way. I would like to add meticulous and very detailed. Five star all the way
Daytona Beach, on Jun 22, 2019
How we build meeting was well worth the trip and time off..
Daytona Beach, on Jun 21, 2019
They respond ! They have always been attentive, they listen, they explain, they follow up. I was / am very satisfied with my builder [removed], and Mastercare [removed], [removed]. Outstanding
Daytona Beach, on Jun 20, 2019
[removed] was proactive, always making sure our needs were met. He was easy to work with and always sent us pictures to keep us up on the process during the building of our Villa. [removed] was very personable which made the process of building our home stress free since we were out of state. We would recommend [removed] without any hesitation. He has been so professional and a joy to work with.
Daytona Beach, on Jun 16, 2019
My builder, [removed], was always there to help me I the building of my villa. It is almost a year since my settlement date and he continues to respond back to me if call him with questions or concerns. My Mastercare representative, [removed], has also been very supportive and extremely efficient in handling my questions and requests I have made for work that needs to done to my villa. She is quick to respond when I call with concerns and she schedules workers quickly, always checking to make sure they have arrived and work is completed correctly.
Daytona Beach, on Jun 14, 2019
[removed] kept us informed through the whole process, as well as [removed] in the sales office. Questions were quickly answered.
Daytona Beach, on Jun 14, 2019
[removed] from Mastercare always met deadlines....along with readily returning phone calls, texts, or emails. [removed] deserves a STANDING OVATION for working alongside us to ensure we had a quality Minto home!
Daytona Beach, on Jun 13, 2019
E [removed] made it fairly easy. The home move in was well done. Walk thru with [removed] was very very well done and explanations clear. [removed] was easy to work with. Seemed dedicated to doing outstandindg work. Seemed to enjoy his job.
Daytona Beach, on Jun 13, 2019
We paid cash which made the closing simple and fast
Daytona Beach, on Jun 12, 2019
Minto has been very responsive to requests in a quick efficient manner. When any problems arose, [removed] was amazingly quick to fix an issue.
Daytona Beach, on May 29, 2019
Always available to answer my questions and concerns before and after I moved in. I have no doubt that if I called him directly today he would be on the phone or over here within minutes.
Daytona Beach, on May 21, 2019
very prompt answering and addressing any issues.
Daytona Beach, on May 21, 2019
He is quick to answer any of my questions, and take the time to show me how if needed. He also goes out of his way to make me feel confident about my house and any issues I've had. I would highly recommend him to anyone.
Daytona Beach, on May 17, 2019
They build more than fantastic homes they build community
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Daytona Beach, on Jul 19, 2019
In answering the 4 questions above I refer to the builder only as [removed]. [removed] not only met, but exceeded my expectations as the supervisor for the building of the house. He was always prompt and patient with answers to any and all questions and concerns. He updated progress on a weekly basis with pictures and/or explanations of what had been done during the time frame. He was always patient and upbeat even when I had major issues and concerns. He was always focused and always followed through in getting everything taken care of in a timely manner. Communication with [removed] was key to keeping me from stepping away from this project, as communication with Minto was extremely poor, and ironic given that on their website it read "At Minto, we believe that communication is the key to handling expectations and resolving any questions that may arise. Apparently that statement is expected of some people but not the people I wrote 3 letters to and received no response from.
Daytona Beach, on Jul 18, 2019
Everyone in the process was extremely helpful from the start with [removed], thru the build with [removed] to the closing table.
Daytona Beach, on Jul 17, 2019
The communication from my builder, [removed]. I really appreciated that. Verbal and photos. He answered my questions promptly all along the way. He ensured I understood and he didn’t leave me to ponder with worry. That put me in a position to trust and be totally content that [removed] was my builder. I’m sure I’ll continue feeling the same good way for the next 30 or more years! It’s very important to be able to trust your builder! [removed] is my reason for my best experience.
Daytona Beach, on Jul 11, 2019
From [removed] and [removed] in sales to [removed] in design and our building supervisor [removed], the people with whom we have worked were equally and consistently wonderful to work with.
Daytona Beach, on Jul 11, 2019
[translated from FY] Dealing with His [removed]
Daytona Beach, on Jul 06, 2019
The support and patience provided by our sales contact, [removed], was very much appreciated during the decision phase continuing through the option selections. We really liked the weekly updates provided by [removed]. He was consistent with them and very forthright.
Daytona Beach, on Jul 03, 2019
I liked best: That my builder [removed] did his best to solve problems.
Daytona Beach, on Jul 02, 2019
The sales person and the Superintendent in charge of my block were both super great people and easy to work with
Daytona Beach, on Jun 30, 2019
The aspect I like the best from contract through move-in was that my salesman, [removed], was always there to listen to me by phone, text or email. He immediately responded to my questions or concerns and would help me in any way that he could or direct me to where I might get help.
Daytona Beach, on Jun 24, 2019
Everything completed in time frame we were given
Daytona Beach, on Jun 23, 2019
We were very happy with the communication from the sales representative and from our building/construction supervisor.
Daytona Beach, on Jun 23, 2019
My builder was professional, trustworthy and competent in every way. I would like to add meticulous and very detailed. Five star all the way
Daytona Beach, on Jun 22, 2019
How we build meeting was well worth the trip and time off..
Daytona Beach, on Jun 20, 2019
[removed] was proactive, always making sure our needs were met. He was easy to work with and always sent us pictures to keep us up on the process during the building of our Villa. [removed] was very personable which made the process of building our home stress free since we were out of state. We would recommend [removed] without any hesitation. He has been so professional and a joy to work with.
Daytona Beach, on Jun 14, 2019
[removed] kept us informed through the whole process, as well as [removed] in the sales office. Questions were quickly answered.
Daytona Beach, on Jun 13, 2019
E [removed] made it fairly easy. The home move in was well done. Walk thru with [removed] was very very well done and explanations clear. [removed] was easy to work with. Seemed dedicated to doing outstandindg work. Seemed to enjoy his job.
Daytona Beach, on Jun 13, 2019
We paid cash which made the closing simple and fast
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Daytona Beach, on Sep 20, 2019
[removed] always came and was efficient. She kept me informed and I always felt safe being able to leave my house during my flood project. [removed] is an absolute pleasure to work with
Daytona Beach, on Sep 19, 2019
[removed] has done an excellent job at communicating with us in a very timely manner.
Daytona Beach, on Sep 18, 2019
[removed] is my representative and she is outstanding
Daytona Beach, on Sep 17, 2019
[removed] is always on it! She responds to any concerns immediately...and she is a doll to work with!
Daytona Beach, on Sep 16, 2019
Our mastercare rep [removed] has been excellent. Always gets back to us in a very timely matter and takes care of any problem we may have.
Daytona Beach, on Sep 15, 2019
I would have loved a"Drop Down Ladder " in the garage from the attic. A better light in the foyer and dinning room , both were 'CHEAP"
Daytona Beach, on Sep 11, 2019
[removed] she is wonderful Efficient professional and sweet
Daytona Beach, on Sep 10, 2019
[removed] has been great to work with...excellent follow up. I did not have many issues, but all got fixed, or will be fixed.
Daytona Beach, on Sep 09, 2019
The fast response that I receive thru out the process of having issues remedied!!
Daytona Beach, on Sep 07, 2019
[removed] is our customer care representative and we are extremely pleased with her responsiveness. She has addressed all of our concerns that we have brought to her attention in a timely manner with a very caring attitude. She is a pleasure to work with, always greets us when we see her in the community and always offers to help if we need anything further.
Daytona Beach, on Aug 31, 2019
they do respond to our questions in a timely manner
Daytona Beach, on Aug 30, 2019
[removed] over the last 5 months or so has gone above and beyond all my expectations! She has always been responsive to my correspondences and if I did have a problem that I mentioned outside the official channels always suggested to call Mastercare and open up an official ticket to be tracked. Living in [removed] only part time has been a challenge getting work done while I am in town for a short time. [removed] has always worked within MY time here to make sure things got scheduled and then always followed up to make sure the work was done, as promised and to my satisfaction. I know I am only one of 120 homes she has to manage but I honestly never feel I am just a number(Even though I am LOT 1 [removed] lol..have asthrow some humor into this otherwise honest and sincere evaluation of [removed])..she makes me feel by her responsiveness that I am HER ONLY one she manages. She is a true asset to the Mastercare program.
Daytona Beach, on Aug 29, 2019
Timely manner in which everything is taken care of!
Daytona Beach, on Aug 28, 2019
I like the quick response when I call and how quickly any necessary work is scheduled and completed. [removed] is a pleasure to work with and keeps us informed every step of the way.
Daytona Beach, on Aug 27, 2019
[removed] was very bad at communicating with us during the build.
Daytona Beach, on Aug 26, 2019
Customer Care responded quickly for the repairs.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Daytona Beach, on Jul 18, 2019
very good construction and quick follow-up if any issues
Daytona Beach, on Jul 18, 2019
She is always on time!! Is sincere really cares about doing the best for me!! Always takes care of my needs in a timely matter!
Daytona Beach, on Jul 16, 2019
Builder was ALWAYS responsive to our needs, Home [removed] [removed], [removed], [removed], [removed], [removed], along with so many other folks working with the Home [removed] to assure our happiness and comfort in our new home. Special Thank You's to [removed], We Love Him, a Special, Talented, and Knowledgeable Professional
Daytona Beach, on Jul 09, 2019
The availability of information during building process.
Daytona Beach, on Jun 28, 2019
[removed] as well as [removed] went well beyond tour expectations
Daytona Beach, on Jun 23, 2019
[removed] was very informative and always made himself available to us when we were in town during the build, even when we were not scheduled to see him. He always took care of our concerns.
Daytona Beach, on Jun 21, 2019
They respond ! They have always been attentive, they listen, they explain, they follow up. I was / am very satisfied with my builder [removed], and Mastercare [removed], [removed]. Outstanding
Daytona Beach, on Jun 16, 2019
My builder, [removed], was always there to help me I the building of my villa. It is almost a year since my settlement date and he continues to respond back to me if call him with questions or concerns. My Mastercare representative, [removed], has also been very supportive and extremely efficient in handling my questions and requests I have made for work that needs to done to my villa. She is quick to respond when I call with concerns and she schedules workers quickly, always checking to make sure they have arrived and work is completed correctly.
Daytona Beach, on Jun 14, 2019
[removed] from Mastercare always met deadlines....along with readily returning phone calls, texts, or emails. [removed] deserves a STANDING OVATION for working alongside us to ensure we had a quality Minto home!
Daytona Beach, on Jun 12, 2019
Minto has been very responsive to requests in a quick efficient manner. When any problems arose, [removed] was amazingly quick to fix an issue.
Daytona Beach, on May 29, 2019
Always available to answer my questions and concerns before and after I moved in. I have no doubt that if I called him directly today he would be on the phone or over here within minutes.
Daytona Beach, on May 21, 2019
very prompt answering and addressing any issues.
Daytona Beach, on May 21, 2019
He is quick to answer any of my questions, and take the time to show me how if needed. He also goes out of his way to make me feel confident about my house and any issues I've had. I would highly recommend him to anyone.
Daytona Beach, on May 17, 2019
They build more than fantastic homes they build community