Overall Satisfaction
Community Profile
Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Daytona Beach, on Apr 14, 2021
My MasterCard rep [name removed] has been exceptional. My home is well built
Daytona Beach, FL, on Apr 15, 2021
[name removed] is an Amazing Builder! He was very accommodating and accessible all the time. Even post closing. Very approachable and friendly. Couldn’t have had a better builder or experience.
Daytona Beach, on Apr 09, 2021
Explained his though the problem was he as prompt and was very professional
Daytona Beach, on Apr 14, 2021
[name removed] has been extremely prompt in responding to issues. He is always courteous. We enjoy working with him. His service is excellent!
Daytona Beach, on Apr 08, 2021
Homes are well built. Wish there there was a little more space between homes
Daytona Beach, on Apr 11, 2021
[name removed] my Master Care representative has been very helpful. The Saturday we had the freak hail storm he even called to make sure everything was ok. Whenever I have an issue he takes care of it right away and if he needs to have a repair scheduled he will call me to follow up.
Daytona Beach, FL, on Apr 14, 2021
Our sales rep [name removed] and builder [name removed] were excellent, always there to answer questions, provide guidance and very efficient in addressing any concerns. I would highly recommend them to those considering purchasing a home here. The only concern I have that wasn't addressed is the AT&T cable box installed on the front of the villa which draws away from the pristine look of the villa.
Daytona Beach, on Apr 07, 2021
Mastercare addressed things that needed tweaking very promptly
Daytona Beach, on Apr 10, 2021
[name removed] is wonderful! We had issues when we moved it. It took 5 months to have our backsplash replaced because it had cut outs for wires that we not used. We are still waiting for pavers to be fixed. The puddle inside the back of the lanai is NOT acceptable. Other minor issues with pavers. Need paint fixed in places. Dishwasher shelf not installed correctly, waiting for a part??? [name removed] has been wonderful. He had contacted the trades and had them here to fix many problems. He is dealing with the french drain that got washed away in the back yard. Hopefully this will be fixed before the rainly season. I am so glad there is a two year warranty on the house as many more small items have come up since moving in. I don't think other communities do this;
Daytona Beach, FL, on Apr 14, 2021
[name removed] was excellent he kept us informed and answered all our questions. He made our experience the best ever with building!!!
Daytona Beach, on Apr 05, 2021
Everything is easy, honest, reliable, beautiful.
Daytona Beach, on Apr 10, 2021
[name removed] has been quick to respond and have any issues corrected.
Daytona Beach, FL, on Apr 13, 2021
[name removed] did a great job with all of our questions. Some quality issues with paint and flooring. Paint job was sub par and poor job on grout application on tile floor.
Daytona Beach, on Apr 03, 2021
Well Built Home. Great Community Amenities. Amazing Follow-Up Service.
Daytona Beach, on Apr 09, 2021
Sometimes I have had to wait 60 days for non-essential outside vendors due to the high volume of houses being built and needing that particular service.
Daytona Beach, FL, on Apr 13, 2021
First let me say that I love my home however communication after the closing has not been the best. I emailed my builder regarding a couple of items within a few days after closing and he responded quickly however since then I've emailed multiple times and have received no response nor have I received a phone call from our Mastercare rep as many of my neighbors who closed after me already have. I received a call to confirm the painting touchup however I was never contacted by anyone to set the appt, I have dogs and have to make arrangements for them before anyone should be coming in. I work from home also so that depends on scheduled appts as well. I have had an issue with my shower floor and have asked my builder again several times and to which he had a cleaning company come out and look at it and clean however they stated when leaving that it wasn't going to fix the issue of to which I emailed my builder on 3 different occasions and have asked what is going to happen now and still no reply. There is grout and calking problems in my main and guest shower that was taped by my builder on day of closing that has yet to be addressed. We've already referred friends to [name removed] and they are purchasing a home in phase 5. My name is [name removed] and my number is 904-237-3400. Email is Hitzingp@bellsouth.net
Daytona Beach, on Apr 02, 2021
Minto Communities has lived up to its commitments in terms of delivering my completed home even earlier than forecast; all amenities and facilities promised have been fulfilled; and the quality of my home is very good. I liked best working with my interior design consultant, [name removed], and with my building superintendent, [name removed]. Did not like working so much with my sales agent - it was very difficult to get her to call me back after leaving messages
Daytona Beach, FL, on Apr 12, 2021
I was kept informed on the progress of my home purchase and I was always able to get an answer quickly from either my sales rep or builder.
Daytona Beach, on Mar 31, 2021
The amenities and overall quality of the house. The response of our Mastercare representative, [name removed], has been outstanding!
Daytona Beach, on Apr 01, 2021
It has been very responsive. [name removed] has been quick to meet our needs.
Daytona Beach, FL, on Apr 07, 2021
My builder, [name removed] made the process very easy for me. Never having gone through this before, I didn't know what to expect, but [name removed] kept me very informed and worked with me through closing and move in to make sure I was completely satisfied. You need more builders like [name removed].
Daytona Beach, on Mar 31, 2021
We like the fact that the care representative is committed to correct the identified issues based on our available schedule. For example, we were supposed to get a box of spare tiles for the house which were not provided originally. She agreed to pick them up for us and save it until we got back to town.
Daytona Beach, FL, on Apr 06, 2021
I was satisfied with my original construction supervisor [name removed], however during his absence and through transition the communication was few and far between. Known problems were in my home and it was extremely difficult to get them addressed. I brought it to the companys attention BEFORE it got to what it resulted in but received nothing but excuses or was ignored entirely
Daytona Beach, FL, on Apr 05, 2021
I liked everything! everyone did there job perfectly!
Daytona Beach, on Mar 21, 2021
The customer service has been great. Terrific response time and services to any of our issues.
Daytona Beach, on Mar 30, 2021
The only problem we had is when the regular GE repairman was not available and it was outsourced to someone who did not know what they were doing. Once the regular GE repairman came everything was fine
Daytona Beach, FL, on Apr 05, 2021
Due to COVID I had to select B’s remotely, which worked out, however It would have been better to know the value of extending the [name removed] during construction vs, after and all that would now be our responsibility.
Daytona Beach, on Mar 18, 2021
The employees are all very friendly. the layouts to choose from are very practical and no wasted space.
Daytona Beach, on Mar 30, 2021
My Home Care specialist has been outstanding just like my wonderful builder [name removed]. They have addressed all my issues promptly and I am very pleased with both of them. Give them a raise!
Daytona Beach, FL, on Apr 04, 2021
The only downside was the rushed selections process. They were so busy.
Daytona Beach, on Mar 28, 2021
Am only a sometimes resident, I haven't had much contact with customer care service. Every question has been answered promptly and repairs, etc response has been very quick, relatively speaking. the largest problem, if it can be said to be a problem, is contacting me and scheduling around my visits to my southern mansion.
Daytona Beach, FL, on Apr 03, 2021
[name removed] went out of his way to keep us informed of the progress from long distance. He does a good job of following up to make sure things were taken care of
Daytona Beach, on Mar 16, 2021
My house is so nice [name removed] has been such a help He always gets back the same day
Daytona Beach, on Mar 25, 2021
[name removed] and his team are incredible at Mastercare. We have been delighted by his follow through and service. As far as the overall quality of the home in its final state there are some things that have been undone or not as high quality as we would expect from a new home. This includes lighting, tile, doors, etc. All in all, I score the house an 8 out of 10, but there is room for improvement for sure. Thanks for listening.
Daytona Beach, FL, on Apr 03, 2021
We had a smooth transition. Our builder [name removed] was excellent. He communicated regularly, answered all our questions and was such a pleasure to work with. Our sales rep [name removed] was also the best helping us through the process and going above and beyond.
Daytona Beach, on Mar 08, 2021
Every person we've encountered associated with [name removed] has been a joy. The amenities in [name removed] are great. The two year warranty on our home is fantastic. The food at the Bar and Chill is adequate but often hit and miss.
Daytona Beach, on Mar 24, 2021
The landscaping folks could do a better job of attending to the plants. I've had a dead plant for a month just sitting there. Would like to see more color also.
Daytona Beach, FL, on Apr 01, 2021
This is my second purchase and I have been completely satisfied both times.
Daytona Beach, on Mar 08, 2021
Our builder, [name removed], has made this experience excellent. Our salesperson, [name removed], has also been outstanding. [name removed] hires well and your team operates with excellence!
Daytona Beach, on Mar 24, 2021
Appreciate the contact with our Mastercare Representative, [name removed].
Daytona Beach, FL, on Mar 31, 2021
Wish we could have chosen our A options otherwise happy with the process
Daytona Beach, on Mar 02, 2021
I loved it all & got my brother & his wife to purchase here as well
Daytona Beach, on Mar 19, 2021
Any problem that we have gets taken care of in a timely manner.
Daytona Beach, FL, on Mar 29, 2021
From the moment we stepped off the shuttle bus to tour the models we were in love. We came back 4 weeks later and signed the contract. [name removed] was our agent and she was extremely knowledgeable and we sailed through the process. [name removed] was our builder, even though he didn't communicate with us on a regular basis to let us know what was going on, he was very nice and seemed to know what he was doing.
Daytona Beach, on Mar 02, 2021
After one year we still have not been able to fix items that require attention. Construction traffic is still exiting through the east gate of [name removed] avenue which happens to be a completed neighborhood. The gate is not always closed and we thought this was a gated community, so far that has not proven to be true.
Daytona Beach, on Mar 19, 2021
It's been good up to this point. things are taken care of in a timely manner.
Daytona Beach, FL, on Mar 29, 2021
all your people answered our questions promptly and knowledgably
Daytona Beach, on Mar 01, 2021
[name removed] seems to put its own needs ahead of the community needs from time to time. Some of the features amenities and services were misrepresented or not clearly explained at times. All of this stuff was probably buried in paperwork given to us but not clearly pointed out. We had a few issues prior to our closing and we given no direction just told [name removed] had the right to do things and read your contract
Daytona Beach, on Mar 19, 2021
I have had wonderful help from [name removed], our rep. He acknowledges and contacts us immediately. He is easily accessible. Always takes the extra step, and will follow up.
Daytona Beach, on Mar 01, 2021
The whole process was smooth and informative. Every Friday our builder sent photos and kept us updated as to what was happening each week. Unfortunately, due to Covid we were not able to come down until recently but we are thoroughly enjoying our new home!
Daytona Beach, on Mar 18, 2021
Our Mastercare rep, [name removed], is extremely diligent and responsive and a pleasure to work with.
Daytona Beach, FL, on Mar 28, 2021
We felt rushed in the design center while selecting "B' options. More time should have been allocated as we only had 3 hours in selecting our options. As a result, we felt that not all options were covered. While speaking to other residents, some spent a full day selecting options. There are a few things we would have selected which where not explained. We had a great builder who answered all our questions and concerns. He went out of his way to explain the build process. I will highly recommend him to anyone.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Daytona Beach, FL, on Apr 15, 2021
[name removed] is an Amazing Builder! He was very accommodating and accessible all the time. Even post closing. Very approachable and friendly. Couldn’t have had a better builder or experience.
Daytona Beach, FL, on Apr 14, 2021
Our sales rep [name removed] and builder [name removed] were excellent, always there to answer questions, provide guidance and very efficient in addressing any concerns. I would highly recommend them to those considering purchasing a home here. The only concern I have that wasn't addressed is the AT&T cable box installed on the front of the villa which draws away from the pristine look of the villa.
Daytona Beach, FL, on Apr 14, 2021
[name removed] was excellent he kept us informed and answered all our questions. He made our experience the best ever with building!!!
Daytona Beach, FL, on Apr 13, 2021
[name removed] did a great job with all of our questions. Some quality issues with paint and flooring. Paint job was sub par and poor job on grout application on tile floor.
Daytona Beach, FL, on Apr 13, 2021
First let me say that I love my home however communication after the closing has not been the best. I emailed my builder regarding a couple of items within a few days after closing and he responded quickly however since then I've emailed multiple times and have received no response nor have I received a phone call from our Mastercare rep as many of my neighbors who closed after me already have. I received a call to confirm the painting touchup however I was never contacted by anyone to set the appt, I have dogs and have to make arrangements for them before anyone should be coming in. I work from home also so that depends on scheduled appts as well. I have had an issue with my shower floor and have asked my builder again several times and to which he had a cleaning company come out and look at it and clean however they stated when leaving that it wasn't going to fix the issue of to which I emailed my builder on 3 different occasions and have asked what is going to happen now and still no reply. There is grout and calking problems in my main and guest shower that was taped by my builder on day of closing that has yet to be addressed. We've already referred friends to [name removed] and they are purchasing a home in phase 5. My name is [name removed] and my number is 904-237-3400. Email is Hitzingp@bellsouth.net
Daytona Beach, FL, on Apr 12, 2021
I was kept informed on the progress of my home purchase and I was always able to get an answer quickly from either my sales rep or builder.
Daytona Beach, FL, on Apr 07, 2021
My builder, [name removed] made the process very easy for me. Never having gone through this before, I didn't know what to expect, but [name removed] kept me very informed and worked with me through closing and move in to make sure I was completely satisfied. You need more builders like [name removed].
Daytona Beach, FL, on Apr 06, 2021
I was satisfied with my original construction supervisor [name removed], however during his absence and through transition the communication was few and far between. Known problems were in my home and it was extremely difficult to get them addressed. I brought it to the companys attention BEFORE it got to what it resulted in but received nothing but excuses or was ignored entirely
Daytona Beach, FL, on Apr 05, 2021
I liked everything! everyone did there job perfectly!
Daytona Beach, FL, on Apr 05, 2021
Due to COVID I had to select B’s remotely, which worked out, however It would have been better to know the value of extending the [name removed] during construction vs, after and all that would now be our responsibility.
Daytona Beach, FL, on Apr 04, 2021
The only downside was the rushed selections process. They were so busy.
Daytona Beach, FL, on Apr 03, 2021
[name removed] went out of his way to keep us informed of the progress from long distance. He does a good job of following up to make sure things were taken care of
Daytona Beach, FL, on Apr 03, 2021
We had a smooth transition. Our builder [name removed] was excellent. He communicated regularly, answered all our questions and was such a pleasure to work with. Our sales rep [name removed] was also the best helping us through the process and going above and beyond.
Daytona Beach, FL, on Apr 01, 2021
This is my second purchase and I have been completely satisfied both times.
Daytona Beach, FL, on Mar 31, 2021
Wish we could have chosen our A options otherwise happy with the process
Daytona Beach, FL, on Mar 29, 2021
From the moment we stepped off the shuttle bus to tour the models we were in love. We came back 4 weeks later and signed the contract. [name removed] was our agent and she was extremely knowledgeable and we sailed through the process. [name removed] was our builder, even though he didn't communicate with us on a regular basis to let us know what was going on, he was very nice and seemed to know what he was doing.
Daytona Beach, FL, on Mar 29, 2021
all your people answered our questions promptly and knowledgably
Daytona Beach, FL, on Mar 28, 2021
We felt rushed in the design center while selecting "B' options. More time should have been allocated as we only had 3 hours in selecting our options. As a result, we felt that not all options were covered. While speaking to other residents, some spent a full day selecting options. There are a few things we would have selected which where not explained. We had a great builder who answered all our questions and concerns. He went out of his way to explain the build process. I will highly recommend him to anyone.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Daytona Beach, on Apr 14, 2021
[name removed] has been extremely prompt in responding to issues. He is always courteous. We enjoy working with him. His service is excellent!
Daytona Beach, on Apr 11, 2021
[name removed] my Master Care representative has been very helpful. The Saturday we had the freak hail storm he even called to make sure everything was ok. Whenever I have an issue he takes care of it right away and if he needs to have a repair scheduled he will call me to follow up.
Daytona Beach, on Apr 10, 2021
[name removed] is wonderful! We had issues when we moved it. It took 5 months to have our backsplash replaced because it had cut outs for wires that we not used. We are still waiting for pavers to be fixed. The puddle inside the back of the lanai is NOT acceptable. Other minor issues with pavers. Need paint fixed in places. Dishwasher shelf not installed correctly, waiting for a part??? [name removed] has been wonderful. He had contacted the trades and had them here to fix many problems. He is dealing with the french drain that got washed away in the back yard. Hopefully this will be fixed before the rainly season. I am so glad there is a two year warranty on the house as many more small items have come up since moving in. I don't think other communities do this;
Daytona Beach, on Apr 10, 2021
[name removed] has been quick to respond and have any issues corrected.
Daytona Beach, on Apr 09, 2021
Sometimes I have had to wait 60 days for non-essential outside vendors due to the high volume of houses being built and needing that particular service.
Daytona Beach, on Apr 01, 2021
It has been very responsive. [name removed] has been quick to meet our needs.
Daytona Beach, on Mar 31, 2021
We like the fact that the care representative is committed to correct the identified issues based on our available schedule. For example, we were supposed to get a box of spare tiles for the house which were not provided originally. She agreed to pick them up for us and save it until we got back to town.
Daytona Beach, on Mar 30, 2021
The only problem we had is when the regular GE repairman was not available and it was outsourced to someone who did not know what they were doing. Once the regular GE repairman came everything was fine
Daytona Beach, on Mar 30, 2021
My Home Care specialist has been outstanding just like my wonderful builder [name removed]. They have addressed all my issues promptly and I am very pleased with both of them. Give them a raise!
Daytona Beach, on Mar 28, 2021
Am only a sometimes resident, I haven't had much contact with customer care service. Every question has been answered promptly and repairs, etc response has been very quick, relatively speaking. the largest problem, if it can be said to be a problem, is contacting me and scheduling around my visits to my southern mansion.
Daytona Beach, on Mar 25, 2021
[name removed] and his team are incredible at Mastercare. We have been delighted by his follow through and service. As far as the overall quality of the home in its final state there are some things that have been undone or not as high quality as we would expect from a new home. This includes lighting, tile, doors, etc. All in all, I score the house an 8 out of 10, but there is room for improvement for sure. Thanks for listening.
Daytona Beach, on Mar 24, 2021
The landscaping folks could do a better job of attending to the plants. I've had a dead plant for a month just sitting there. Would like to see more color also.
Daytona Beach, on Mar 24, 2021
Appreciate the contact with our Mastercare Representative, [name removed].
Daytona Beach, on Mar 19, 2021
Any problem that we have gets taken care of in a timely manner.
Daytona Beach, on Mar 19, 2021
It's been good up to this point. things are taken care of in a timely manner.
Daytona Beach, on Mar 19, 2021
I have had wonderful help from [name removed], our rep. He acknowledges and contacts us immediately. He is easily accessible. Always takes the extra step, and will follow up.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Daytona Beach, on Apr 14, 2021
My MasterCard rep [name removed] has been exceptional. My home is well built
Daytona Beach, on Apr 09, 2021
Explained his though the problem was he as prompt and was very professional
Daytona Beach, on Apr 08, 2021
Homes are well built. Wish there there was a little more space between homes
Daytona Beach, on Apr 07, 2021
Mastercare addressed things that needed tweaking very promptly
Daytona Beach, on Apr 05, 2021
Everything is easy, honest, reliable, beautiful.
Daytona Beach, on Apr 03, 2021
Well Built Home. Great Community Amenities. Amazing Follow-Up Service.
Daytona Beach, on Apr 02, 2021
Minto Communities has lived up to its commitments in terms of delivering my completed home even earlier than forecast; all amenities and facilities promised have been fulfilled; and the quality of my home is very good. I liked best working with my interior design consultant, [name removed], and with my building superintendent, [name removed]. Did not like working so much with my sales agent - it was very difficult to get her to call me back after leaving messages
Daytona Beach, on Mar 31, 2021
The amenities and overall quality of the house. The response of our Mastercare representative, [name removed], has been outstanding!
Daytona Beach, on Mar 21, 2021
The customer service has been great. Terrific response time and services to any of our issues.
Daytona Beach, on Mar 18, 2021
The employees are all very friendly. the layouts to choose from are very practical and no wasted space.
Daytona Beach, on Mar 16, 2021
My house is so nice [name removed] has been such a help He always gets back the same day
Daytona Beach, on Mar 08, 2021
Every person we've encountered associated with [name removed] has been a joy. The amenities in [name removed] are great. The two year warranty on our home is fantastic. The food at the Bar and Chill is adequate but often hit and miss.
Daytona Beach, on Mar 08, 2021
Our builder, [name removed], has made this experience excellent. Our salesperson, [name removed], has also been outstanding. [name removed] hires well and your team operates with excellence!
Daytona Beach, on Mar 02, 2021
I loved it all & got my brother & his wife to purchase here as well
Daytona Beach, on Mar 02, 2021
After one year we still have not been able to fix items that require attention. Construction traffic is still exiting through the east gate of [name removed] avenue which happens to be a completed neighborhood. The gate is not always closed and we thought this was a gated community, so far that has not proven to be true.
Daytona Beach, on Mar 01, 2021
[name removed] seems to put its own needs ahead of the community needs from time to time. Some of the features amenities and services were misrepresented or not clearly explained at times. All of this stuff was probably buried in paperwork given to us but not clearly pointed out. We had a few issues prior to our closing and we given no direction just told [name removed] had the right to do things and read your contract
Daytona Beach, on Mar 01, 2021
The whole process was smooth and informative. Every Friday our builder sent photos and kept us updated as to what was happening each week. Unfortunately, due to Covid we were not able to come down until recently but we are thoroughly enjoying our new home!