Top Homebuilder Ratings & Reviews

New Home Co.

Ellis@Bedford

64 Homeowner Reviews Completed Oct 2023 - Nov 2024

New Home Co. << Southern California

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.6

Home Personalization Experience

4.7

Construction Experience

4.6

Customer Care Experience

4.8

Home Readiness

4.5

Installation & Workmanship

4.5

Community Profile

New Home Co. logo

We are New Home Co. We believe a home isn’t new because of when it is built, but how it is built. A home is only as new as the ideas and innovations that live there. We are passionate about delivering on the promise of new with every home we design and build.

 

Our new homes artfully blend timeless style and innovative design. A modern way of life with more connectivity and sustainability for smarter and healthier ways to live. Inspired design and choice help to personalize each home with curated design packages that offer a flexible range of styles and costs. Our award-winning sales team is here to help every step of the way with more transparency and trust.

 

We have a new home for everyone, at every stage of life, from suburban communities to urban villages and residences. Every new home is a new beginning for all of us to start the next chapter in our lives. Every new home is a new opportunity to make progress on what it means to be new. We take pride in helping our homebuyers and our industry move forward.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Corona, on Oct 18, 2024

They have a very goof customer service care about everything

5.0
Verified Homeowner
Corona, CA, on Nov 07, 2024

Fast and easy

5.0
Verified Homeowner
Corona, on Nov 15, 2024

Love the service and loyalty I continue to get from the company. Love how [name removed] is on top of things answer calls and messages if he miss your call he gets back to you ASAP.

5.0
Verified Homeowner
Corona, on Sep 30, 2024

I liked [name removed]’s friendly personality and how he would go out of his way to fix any issue or problem we had with the house. It’s our first house and it was nice to be taken seriously and not be dismissed. He was always following up and making sure everything was fixed and very quick to reply

5.0
Verified Homeowner
Corona, on Oct 14, 2024

Very satisfied with the service I have been provided and love my new home

5.0
Verified Homeowner
Corona, CA, on Nov 07, 2024

First time buying. I felt like the team was very helpful in showing me the house and how to handle the paper work. The scariest part for me and I'm not sure if there is a good way to resolve this was the two wire transfers for the earnest money and the downpayment.

5.0
Verified Homeowner
Corona, on Aug 16, 2024

It has been difficult to schedule the warranty items-The turnaround time is too long and there’s no feedback on the issues that has been brought up-The portal is not user-friendly-It has to be improved. For instance, you cannot reach via website -Difficult to upload pictures

3.1
Verified Homeowner
Corona, on Sep 30, 2024

Quality built; great customer service. [name removed] is the best because he went out of his way to help us since we moved in.

4.9
Verified Homeowner
Corona, CA, on Oct 31, 2024

Clear communication

4.9
Verified Homeowner
Corona, on Aug 08, 2024

[name removed] has been great !

4.0
Verified Homeowner
Corona, on Sep 27, 2024

[name removed] is quick to respond despite his huge backlog of work with all the neighbors. He knows what’s super high priority vs what could be done later.

5.0
Verified Homeowner
Corona, CA, on Oct 23, 2024

Process- [name removed] and [name removed] were amazing and they were always there to guide and help.

5.0
Verified Homeowner
Corona, on Jun 08, 2024

I love the warranty, responsiveness, and customer care. [name removed] and the team have been amazing to work with! We couldn’t have asked for a better experience.

5.0
Verified Homeowner
Corona, on Sep 26, 2024

[name removed] was great and very responsive

5.0
Verified Homeowner
Corona, CA, on Oct 23, 2024

All the information about parking was not provided during the closure.Due to which we had our cat towed.The office is not half the time responsive after we purchased the home.We had trying to reach by calling or email but no one responds to the email. Even the solar, its 8 weeks but wasn't activated. I had called multiple times but no use. Since they are not activating in given time, i want it to be removed and will go with my own Solar.

3.4
Verified Homeowner
Corona, on May 31, 2024

[name removed] was very approachable

5.0
Verified Homeowner
Corona, CA, on Jun 14, 2024

[name removed] has made the move-in process special. He takes really good care of us and our needs. He is professional and caring which goes a long way and it shows. A+++

5.0
Verified Homeowner
Corona, on Aug 05, 2024

Overall quality was rushed. I see what’s happening in the next phase over and it makes total sense. Items were completed by different trades in a non workmanlike manner. Overall finish was just simply unacceptable. Every door in the home is damaged, paint on the carpet, unfinished stucco work.. laundry list of items that were noted but never offered a resolution on. Would not recommend new home co to a family member.

2.6
Verified Homeowner
Corona, on May 29, 2024

I love that I can get an Immediate response from [name removed] and get directed to the right vendor if he can’t handle it.

5.0
Verified Homeowner
Corona, CA, on Jun 06, 2024

I Liked how fast and smooth everything went to close the deal.

5.0
Verified Homeowner
Corona, on Aug 04, 2024

It was challenging to finalize the walk through. I felt pressured not to point out items that were wrong. I’m glad I had a realtor involved with experience to push back on my behalf. Also took six months to get a patio door window corrected

4.3
Verified Homeowner
Corona, CA, on Jun 06, 2024

the whole process was very quick and easy

4.9
Verified Homeowner
Corona, on Jul 20, 2024

The process was mainly smooth and easy to get completed with them

3.1
Verified Homeowner
Corona, CA, on Jun 06, 2024

I didn’t get to pick my finishes like I would have liked

4.7
Verified Homeowner
Corona, CA, on Mar 31, 2024

Move in process was warm and detail oriented, they kept me informed through out the process.

5.0
Verified Homeowner
Corona, CA, on Mar 15, 2024

I love the experience I had with you all. I love the experience I had with both [name removed] and [name removed]! But love the walk through with [name removed] the energy and knowledge that he has was great! Made it fun to walk through with him and after move in he stayed true/loyal to his word any problems I have had since move in he has made his self available to get the problems solved.

5.0
Verified Homeowner
Corona, CA, on Mar 06, 2024

Very easy process . The agents were all nice and welcoming esp [name removed] and [name removed] and [name removed] .. [name removed] was also outstanding with the way he handled our house to house and orientation. We also liked the upgrades that were included with our purchase

5.0
Verified Homeowner
Corona, CA, on Feb 17, 2024

I loved how it was a smooth process the entire way. We never ran into any hiccups and when we did our home walk through, the home was beautiful.

5.0
Verified Homeowner
Corona, CA, on Jan 31, 2024

Everything was very smooth. Staff took care of us which made for a wonderful experience.

4.9
Verified Homeowner
Corona, CA, on Dec 13, 2023

It’s our first house, everything was new for us, and new home team guided us thru it very smoothly. All the deadlines were met, house came out outstanding with just minor fixes that were taken care promptly by customer care team. Overall we are very satisfied with our experience, nothing we dislike about it.

5.0
Verified Homeowner
Corona, CA, on Nov 08, 2023

Nothing that I disliked. New home co and their team made the transition seamless.

5.0
Verified Homeowner
Corona, CA, on Nov 07, 2023

I didn’t like that they were not consistent about who they were reaching out to. Sometimes I would get emails that my partner (who was also purchasing) would not be on and vice versa.

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Corona, CA, on Nov 07, 2024

Fast and easy

5.0
Verified Homeowner
Corona, CA, on Nov 07, 2024

First time buying. I felt like the team was very helpful in showing me the house and how to handle the paper work. The scariest part for me and I'm not sure if there is a good way to resolve this was the two wire transfers for the earnest money and the downpayment.

5.0
Verified Homeowner
Corona, CA, on Oct 31, 2024

Clear communication

4.9
Verified Homeowner
Corona, CA, on Oct 23, 2024

Process- [name removed] and [name removed] were amazing and they were always there to guide and help.

5.0
Verified Homeowner
Corona, CA, on Oct 23, 2024

All the information about parking was not provided during the closure.Due to which we had our cat towed.The office is not half the time responsive after we purchased the home.We had trying to reach by calling or email but no one responds to the email. Even the solar, its 8 weeks but wasn't activated. I had called multiple times but no use. Since they are not activating in given time, i want it to be removed and will go with my own Solar.

3.4
Verified Homeowner
Corona, CA, on Jun 14, 2024

[name removed] has made the move-in process special. He takes really good care of us and our needs. He is professional and caring which goes a long way and it shows. A+++

5.0
Verified Homeowner
Corona, CA, on Jun 06, 2024

I Liked how fast and smooth everything went to close the deal.

5.0
Verified Homeowner
Corona, CA, on Jun 06, 2024

the whole process was very quick and easy

4.9
Verified Homeowner
Corona, CA, on Jun 06, 2024

I didn’t get to pick my finishes like I would have liked

4.7
Verified Homeowner
Corona, CA, on Mar 31, 2024

Move in process was warm and detail oriented, they kept me informed through out the process.

5.0
Verified Homeowner
Corona, CA, on Mar 15, 2024

I love the experience I had with you all. I love the experience I had with both [name removed] and [name removed]! But love the walk through with [name removed] the energy and knowledge that he has was great! Made it fun to walk through with him and after move in he stayed true/loyal to his word any problems I have had since move in he has made his self available to get the problems solved.

5.0
Verified Homeowner
Corona, CA, on Mar 06, 2024

Very easy process . The agents were all nice and welcoming esp [name removed] and [name removed] and [name removed] .. [name removed] was also outstanding with the way he handled our house to house and orientation. We also liked the upgrades that were included with our purchase

5.0
Verified Homeowner
Corona, CA, on Feb 17, 2024

I loved how it was a smooth process the entire way. We never ran into any hiccups and when we did our home walk through, the home was beautiful.

5.0
Verified Homeowner
Corona, CA, on Jan 31, 2024

Everything was very smooth. Staff took care of us which made for a wonderful experience.

4.9
Verified Homeowner
Corona, CA, on Dec 13, 2023

It’s our first house, everything was new for us, and new home team guided us thru it very smoothly. All the deadlines were met, house came out outstanding with just minor fixes that were taken care promptly by customer care team. Overall we are very satisfied with our experience, nothing we dislike about it.

5.0
Verified Homeowner
Corona, CA, on Nov 08, 2023

Nothing that I disliked. New home co and their team made the transition seamless.

5.0
Verified Homeowner
Corona, CA, on Nov 07, 2023

I didn’t like that they were not consistent about who they were reaching out to. Sometimes I would get emails that my partner (who was also purchasing) would not be on and vice versa.

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Corona, on Oct 18, 2024

They have a very goof customer service care about everything

5.0
Verified Homeowner
Corona, on Sep 30, 2024

I liked [name removed]’s friendly personality and how he would go out of his way to fix any issue or problem we had with the house. It’s our first house and it was nice to be taken seriously and not be dismissed. He was always following up and making sure everything was fixed and very quick to reply

5.0
Verified Homeowner
Corona, on Aug 16, 2024

It has been difficult to schedule the warranty items-The turnaround time is too long and there’s no feedback on the issues that has been brought up-The portal is not user-friendly-It has to be improved. For instance, you cannot reach via website -Difficult to upload pictures

3.1
Verified Homeowner
Corona, on Aug 08, 2024

[name removed] has been great !

4.0
Verified Homeowner
Corona, on Jun 08, 2024

I love the warranty, responsiveness, and customer care. [name removed] and the team have been amazing to work with! We couldn’t have asked for a better experience.

5.0
Verified Homeowner
Corona, on May 31, 2024

[name removed] was very approachable

5.0
Verified Homeowner
Corona, on May 29, 2024

I love that I can get an Immediate response from [name removed] and get directed to the right vendor if he can’t handle it.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Corona, on Nov 15, 2024

Love the service and loyalty I continue to get from the company. Love how [name removed] is on top of things answer calls and messages if he miss your call he gets back to you ASAP.

5.0
Verified Homeowner
Corona, on Oct 14, 2024

Very satisfied with the service I have been provided and love my new home

5.0
Verified Homeowner
Corona, on Sep 30, 2024

Quality built; great customer service. [name removed] is the best because he went out of his way to help us since we moved in.

4.9
Verified Homeowner
Corona, on Sep 27, 2024

[name removed] is quick to respond despite his huge backlog of work with all the neighbors. He knows what’s super high priority vs what could be done later.

5.0
Verified Homeowner
Corona, on Sep 26, 2024

[name removed] was great and very responsive

5.0
Verified Homeowner
Corona, on Aug 05, 2024

Overall quality was rushed. I see what’s happening in the next phase over and it makes total sense. Items were completed by different trades in a non workmanlike manner. Overall finish was just simply unacceptable. Every door in the home is damaged, paint on the carpet, unfinished stucco work.. laundry list of items that were noted but never offered a resolution on. Would not recommend new home co to a family member.

2.6
Verified Homeowner
Corona, on Aug 04, 2024

It was challenging to finalize the walk through. I felt pressured not to point out items that were wrong. I’m glad I had a realtor involved with experience to push back on my behalf. Also took six months to get a patio door window corrected

4.3
Verified Homeowner
Corona, on Jul 20, 2024

The process was mainly smooth and easy to get completed with them

3.1
Verified Homeowner