Top Homebuilder Ratings & Reviews

New Home Co.

Nuvo @ Piemonte

59 Homeowner Reviews Completed Sep 2022 - Mar 2024

Overall Satisfaction

4.8
Customers' overall satisfaction
4.8
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Home Personalization Experience

4.8

Construction Experience

4.8

Customer Care Experience

4.9

Home Readiness

4.6

Installation & Workmanship

4.8

Community Profile

All of us are looking to build a better life. A life filled with everything and everyone that matters most. And a place to call home that brings it all together in the best possible ways. We understand how important your home is to you. It means a lot to us too. Our homes are an expression of the knowledge we have about how people want to live. For us they are individual works of art for the world to see and enjoy.

This is our legacy.

We hold ourselves to a higher standard. We demand more from ourselves. Our recognition as the nation’s most awarded builder for customer satisfaction matters deeply to us. We care about our home buyers experience, how their home looks, feels and lives. Why a particular piece of land was chosen. We care about the relationships with our craftsmen, our lenders, our neighbors. And we expect from them what we expect from ourselves – a belief that this process is as much about building a better life as it is about building a better home.

We’ve spent decades building homes and became a publicly traded company (NYSE: NWHM) to help fuel our growth while remaining committed to our roots. Homebuilding gives us a profound sense of fulfillment as we strive every day to provide better environments, contribute to better schools, support communities with a sense of social consciousness – all with a level of integrity, respect, and compassion for the world in which we live.

Each of us here at The New Home Company share in a strongly held belief that every new home is a new opportunity to build something better.

A better experience. A better home. A better life.

Driving Directions
Request More Info

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Ontario, CA, on Jun 10, 2023

Not a lot of customized option.

4.3
Verified Homeowner
Ontario, on Sep 05, 2023

Very prompt and flexible.

4.8
Verified Homeowner
Ontario, on Feb 13, 2024

Probably just a little more insulation as I can still hear my neighbors

4.6
Verified Homeowner
Ontario, CA, on Apr 28, 2023

[name removed] was there to answer questions and provide clarification every step of the way.

4.8
Verified Homeowner
Ontario, on Aug 17, 2023

Appreciated the service team is easy to get in touch with and has prompt action

5.0
Verified Homeowner
Ontario, on Jan 17, 2024

I love our little community. It’s clean and quiet. [name removed] is also awesome and professional

5.0
Verified Homeowner
Ontario, CA, on Apr 28, 2023

[Translated from ZH-S] Modern intelligence

5.0
Verified Homeowner
Ontario, on May 22, 2023

Fit and Finish warranty was promised, but not fulfilled once actual problems came up

4.8
Verified Homeowner
Ontario, on Jan 17, 2024

like

5.0
Verified Homeowner
Ontario, on Mar 30, 2023

Overall good customer service. [name removed] is very professional and polite. One small issue is that the repair team hasn't come to fix the bathtub, and it's been almost 6 months after my initial request.

3.6
Verified Homeowner
Ontario, CA, on Apr 27, 2023

[Translated from ZH-S] 1. Reasonable and fashionable structural design. 2. Good construction quality and good quality building materials. 3. Good after-sales service. 4. Pre-sales customer service personnel have high coordination and docking efficiency 👍🐝💎🏠🔑🏆🇺🇸🎈🌹😀

5.0
Verified Homeowner
Ontario, on Oct 22, 2023

Quick and easy

4.9
Verified Homeowner
Ontario, on Mar 30, 2023

It has been a great experience. [name removed] has been on top of my service requests and getting it resolved right away.

5.0
Verified Homeowner
Ontario, CA, on Apr 26, 2023

like so much

5.0
Verified Homeowner
Ontario, on Oct 03, 2023

[name removed] is very good at his job. Rely on time, help us fix the problems.

5.0
Verified Homeowner
Ontario, CA, on Nov 26, 2022

[name removed] and [name removed] made me feel comfortable every step of the way. I am so appreciative to have them by my side with my first home buying experience.

5.0
Verified Homeowner
Ontario, on Sep 09, 2023

Great experience with a great home builder!!

5.0
Verified Homeowner
Ontario, CA, on Nov 18, 2022

minor repair

5.0
Verified Homeowner
Ontario, on Aug 22, 2023

I like how responsive the team for any issues or concerns raised.

4.1
Verified Homeowner
Ontario, CA, on Jul 08, 2022

The sales team was excellent.

5.0
Verified Homeowner
Ontario, on Aug 22, 2023

friendly staff

4.2
Verified Homeowner
Ontario, CA, on May 27, 2022

My purchase experience with The New Home Company was superb! The entire team at NUVO [name removed] worked well together and provided excellent service!

5.0
Verified Homeowner
Ontario, on Feb 23, 2023

I like customer service person, construction peraon and sales team person.They are so nice

4.3
Verified Homeowner
Ontario, CA, on May 27, 2022

Great communication from [name removed] and [name removed] throughout the entire process. They were caring and supportive of the learnings of a first time home buyer and ensured I felt comfortable and understanding of what it takes to buy a home.

4.9
Verified Homeowner
Ontario, CA, on May 25, 2022

Everything! Everybody was so helpful throughout the entire process — we love our new home!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Ontario, CA, on Jun 10, 2023

Not a lot of customized option.

4.3
Verified Homeowner
Ontario, CA, on Apr 28, 2023

[name removed] was there to answer questions and provide clarification every step of the way.

4.8
Verified Homeowner
Ontario, CA, on Apr 28, 2023

[Translated from ZH-S] Modern intelligence

5.0
Verified Homeowner
Ontario, CA, on Apr 27, 2023

[Translated from ZH-S] 1. Reasonable and fashionable structural design. 2. Good construction quality and good quality building materials. 3. Good after-sales service. 4. Pre-sales customer service personnel have high coordination and docking efficiency 👍🐝💎🏠🔑🏆🇺🇸🎈🌹😀

5.0
Verified Homeowner
Ontario, CA, on Apr 26, 2023

like so much

5.0
Verified Homeowner
Ontario, CA, on Nov 26, 2022

[name removed] and [name removed] made me feel comfortable every step of the way. I am so appreciative to have them by my side with my first home buying experience.

5.0
Verified Homeowner
Ontario, CA, on Nov 18, 2022

minor repair

5.0
Verified Homeowner
Ontario, CA, on Jul 08, 2022

The sales team was excellent.

5.0
Verified Homeowner
Ontario, CA, on May 27, 2022

My purchase experience with The New Home Company was superb! The entire team at NUVO [name removed] worked well together and provided excellent service!

5.0
Verified Homeowner
Ontario, CA, on May 27, 2022

Great communication from [name removed] and [name removed] throughout the entire process. They were caring and supportive of the learnings of a first time home buyer and ensured I felt comfortable and understanding of what it takes to buy a home.

4.9
Verified Homeowner
Ontario, CA, on May 25, 2022

Everything! Everybody was so helpful throughout the entire process — we love our new home!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Ontario, on Sep 05, 2023

Very prompt and flexible.

4.8
Verified Homeowner
Ontario, on Aug 17, 2023

Appreciated the service team is easy to get in touch with and has prompt action

5.0
Verified Homeowner
Ontario, on May 22, 2023

Fit and Finish warranty was promised, but not fulfilled once actual problems came up

4.8
Verified Homeowner
Ontario, on Mar 30, 2023

Overall good customer service. [name removed] is very professional and polite. One small issue is that the repair team hasn't come to fix the bathtub, and it's been almost 6 months after my initial request.

3.6
Verified Homeowner
Ontario, on Mar 30, 2023

It has been a great experience. [name removed] has been on top of my service requests and getting it resolved right away.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Ontario, on Feb 13, 2024

Probably just a little more insulation as I can still hear my neighbors

4.6
Verified Homeowner
Ontario, on Jan 17, 2024

I love our little community. It’s clean and quiet. [name removed] is also awesome and professional

5.0
Verified Homeowner
Ontario, on Jan 17, 2024

like

5.0
Verified Homeowner
Ontario, on Oct 22, 2023

Quick and easy

4.9
Verified Homeowner
Ontario, on Oct 03, 2023

[name removed] is very good at his job. Rely on time, help us fix the problems.

5.0
Verified Homeowner
Ontario, on Sep 09, 2023

Great experience with a great home builder!!

5.0
Verified Homeowner
Ontario, on Aug 22, 2023

I like how responsive the team for any issues or concerns raised.

4.1
Verified Homeowner
Ontario, on Aug 22, 2023

friendly staff

4.2
Verified Homeowner
Ontario, on Feb 23, 2023

I like customer service person, construction peraon and sales team person.They are so nice

4.3
Verified Homeowner