Top Homebuilder Ratings & Reviews

Newcastle Homes

Griffin Park

18 Homeowner Reviews Completed Dec 2018 - Jun 2020

Overall Satisfaction

4.4
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.3

Purchase Experience

4.7

Home Personalization Experience

4.5

Lender Experience

4.8

Construction Experience

4.4

Customer Care Experience

4.7

Home Readiness

4.6

Installation & Workmanship

4.4

Community Profile

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At Newcastle Homes we strive to make a difference in the lives of our clients by developing personal relationships with our homebuyers and building carefully crafted homes in thoughtfully planned communities. We approach each home and community with a discerning vision, ensuring we select locations and cutting edge home designs that fit our homebuyers’ lifestyles.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Birmingham, on May 29, 2020

How approachable the superintendent and all of his co-workers were with any issues or questions.

4.8
Verified Homeowner
Birmingham, on May 19, 2020

Any issues that have come up in this first year are handled very quickly.

4.9
Verified Homeowner
Birmingham, on May 09, 2020

the walk through and know all the stuff in the house

4.0
Verified Homeowner
Birmingham, on Apr 17, 2020

Holding our house until we sold our former home.

4.2
Verified Homeowner
Birmingham, on Mar 31, 2020

Newcastle working with us through two closing dates being delayed.

4.6
Verified Homeowner
Birmingham, on Mar 22, 2020

Easy, great customer service.

4.0
Verified Homeowner
Birmingham, on Feb 28, 2020

Design

4.5
Verified Homeowner
Birmingham, on Feb 24, 2020

Very easy. Everything was spelled out to the letter.

4.9
Verified Homeowner
Birmingham, on Jan 29, 2020

I was well informed about my home purchase and the agent on site was very forthcoming. [name removed] was move in ready with a few minor fix ups. Small stuff are coming up with need for repairs but I'm quit sure Newcastle will help take care of them.

4.5
Verified Homeowner
Birmingham, on Jan 24, 2020

The neighborhood has lots of children which has been a plus for my son and me. We have thoroughly enjoyed the neighborhood pool and the opportunity to meet other neighbors. We love the community and the convenience it is to my work, my son’s daycare and shopping.

3.5
Verified Homeowner
Birmingham, on Jan 20, 2020

[name removed] was our sales rep, and she contacted us regularly with both verbal & picture updates as the house was being instructed. She made herself available at all times for any questions or concerns we might have. Then, nearing the end of the process, as other NewCastle employees came into the picture, we were equally impressed with their courtesy and willingness to do whatever was witching their power to make the experience a pleasure.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Birmingham, on May 29, 2020

How approachable the superintendent and all of his co-workers were with any issues or questions.

4.8
Verified Homeowner
Birmingham, on May 09, 2020

the walk through and know all the stuff in the house

4.0
Verified Homeowner
Birmingham, on Apr 17, 2020

Holding our house until we sold our former home.

4.2
Verified Homeowner
Birmingham, on Mar 31, 2020

Newcastle working with us through two closing dates being delayed.

4.6
Verified Homeowner
Birmingham, on Feb 28, 2020

Design

4.5
Verified Homeowner
Birmingham, on Feb 24, 2020

Very easy. Everything was spelled out to the letter.

4.9
Verified Homeowner
Birmingham, on Jan 29, 2020

I was well informed about my home purchase and the agent on site was very forthcoming. [name removed] was move in ready with a few minor fix ups. Small stuff are coming up with need for repairs but I'm quit sure Newcastle will help take care of them.

4.5
Verified Homeowner
Birmingham, on Jan 20, 2020

[name removed] was our sales rep, and she contacted us regularly with both verbal & picture updates as the house was being instructed. She made herself available at all times for any questions or concerns we might have. Then, nearing the end of the process, as other NewCastle employees came into the picture, we were equally impressed with their courtesy and willingness to do whatever was witching their power to make the experience a pleasure.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Birmingham, on May 19, 2020

Any issues that have come up in this first year are handled very quickly.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Birmingham, on Mar 22, 2020

Easy, great customer service.

4.0
Verified Homeowner
Birmingham, on Jan 24, 2020

The neighborhood has lots of children which has been a plus for my son and me. We have thoroughly enjoyed the neighborhood pool and the opportunity to meet other neighbors. We love the community and the convenience it is to my work, my son’s daycare and shopping.

3.5
Verified Homeowner