Top Homebuilder Ratings & Reviews

Normandy Homes

Edgewood

20 Homeowner Reviews Completed Jul 2018 - Jan 20

Overall Satisfaction

4.6
Customers' overall satisfaction
4.8
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.6

Purchase Experience

4.6

Home Personalization Experience

4.8

Lender Experience

4.9

Construction Experience

4.7

Customer Care Experience

4.9

Home Readiness

4.9

Installation & Workmanship

4.6

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Frisco, on Jan 14, 2020

The service was excellent. [name removed] was very nice and helpful. Our home was exactly what we were looking for and the entire process was easier than what we expected.

5.0
Verified Homeowner
Frisco, on Dec 28, 2019

Great support from the sales person. We are first time buyer in US, so [name removed] has provided us a lot of useful information.

4.4
Verified Homeowner
Frisco, on Dec 28, 2019

They take care of the issues without question us.

4.7
Verified Homeowner
Frisco, on Dec 24, 2019

Starting with contract we worked with [name removed] he was exceptional made every step of the process look soo easy and he was always there when we needed help he is the best !!! After that [name removed] [name removed] our construction manager along with [name removed] did every think they could do to get move in to our house on time. Every small request was taken so seriously and the response from them was terrific !!! Thank you so much [name removed] & [name removed] !!!

5.0
Verified Homeowner
Frisco, on Dec 21, 2019

The ‘team’ focus from [name removed] in sales to [name removed] and [name removed] in the field, they was all always on the same page and kept us updated throughout the entire process. Every day, we knew what was scheduled and what to expect in the coming week. All the guys, [name removed], [name removed] and [name removed] went absolutely above and beyond for us at every opportunity, during the process and even after move in. Nothing was ever too much trouble for the ‘team’, and was always available to walk us through our home anytime we visited to see the progress of the home. Thank you guys - you made it very easy and enjoyable!

5.0
Verified Homeowner
Frisco, on Dec 08, 2019

Normandy staff makes the difference. We’ve had several issues with the home (water leak, roof damage, floor damage) but staff has being amazing. [name removed] and [name removed] in particular

4.8
Verified Homeowner
Frisco, on Nov 30, 2019

The team worked with me from start to finish as I had several needs because of military obligations. They were over accommodating. [name removed] is the man!

5.0
Verified Homeowner
Frisco, on Oct 23, 2019

All information and service was excellent, everybody were very kind and answer all our questions

5.0
Verified Homeowner
Frisco, on Sep 28, 2019

Closing and moving in

4.9
Verified Homeowner
Frisco, on Sep 21, 2019

The agent [removed] he was great very patient with us.[removed] let’s us take our time looking at the houses without pressuring us to buy.

5.0
Verified Homeowner
Frisco, on Sep 14, 2019

[removed] was great to work with and made the buying process easy. After move-in, [removed] and [removed] have been super attentive and quick to respond whenever I've needed something.

5.0
Verified Homeowner
Frisco, on Sep 12, 2019

We had an amazing experience with [removed] [removed] who consistently provided first-rate customer service. We also enjoyed working with [removed] who was fun and championed our best interests throughout the process.

4.3
Verified Homeowner
Frisco, on Sep 12, 2019

[removed] always called me gave me the updates.

4.6
Verified Homeowner
Frisco, on Jul 26, 2019

N/A

3.2
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Frisco, on Jan 14, 2020

The service was excellent. [name removed] was very nice and helpful. Our home was exactly what we were looking for and the entire process was easier than what we expected.

5.0
Verified Homeowner
Frisco, on Dec 28, 2019

Great support from the sales person. We are first time buyer in US, so [name removed] has provided us a lot of useful information.

4.4
Verified Homeowner
Frisco, on Dec 24, 2019

Starting with contract we worked with [name removed] he was exceptional made every step of the process look soo easy and he was always there when we needed help he is the best !!! After that [name removed] [name removed] our construction manager along with [name removed] did every think they could do to get move in to our house on time. Every small request was taken so seriously and the response from them was terrific !!! Thank you so much [name removed] & [name removed] !!!

5.0
Verified Homeowner
Frisco, on Dec 21, 2019

The ‘team’ focus from [name removed] in sales to [name removed] and [name removed] in the field, they was all always on the same page and kept us updated throughout the entire process. Every day, we knew what was scheduled and what to expect in the coming week. All the guys, [name removed], [name removed] and [name removed] went absolutely above and beyond for us at every opportunity, during the process and even after move in. Nothing was ever too much trouble for the ‘team’, and was always available to walk us through our home anytime we visited to see the progress of the home. Thank you guys - you made it very easy and enjoyable!

5.0
Verified Homeowner
Frisco, on Dec 08, 2019

Normandy staff makes the difference. We’ve had several issues with the home (water leak, roof damage, floor damage) but staff has being amazing. [name removed] and [name removed] in particular

4.8
Verified Homeowner
Frisco, on Nov 30, 2019

The team worked with me from start to finish as I had several needs because of military obligations. They were over accommodating. [name removed] is the man!

5.0
Verified Homeowner
Frisco, on Oct 23, 2019

All information and service was excellent, everybody were very kind and answer all our questions

5.0
Verified Homeowner
Frisco, on Sep 28, 2019

Closing and moving in

4.9
Verified Homeowner
Frisco, on Sep 21, 2019

The agent [removed] he was great very patient with us.[removed] let’s us take our time looking at the houses without pressuring us to buy.

5.0
Verified Homeowner
Frisco, on Sep 14, 2019

[removed] was great to work with and made the buying process easy. After move-in, [removed] and [removed] have been super attentive and quick to respond whenever I've needed something.

5.0
Verified Homeowner
Frisco, on Sep 12, 2019

We had an amazing experience with [removed] [removed] who consistently provided first-rate customer service. We also enjoyed working with [removed] who was fun and championed our best interests throughout the process.

4.3
Verified Homeowner
Frisco, on Sep 12, 2019

[removed] always called me gave me the updates.

4.6
Verified Homeowner
Frisco, on Jul 26, 2019

N/A

3.2
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Frisco, on Dec 28, 2019

They take care of the issues without question us.

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet