Top Homebuilder Ratings & Reviews

Normandy Homes

Frisco Springs

14 Homeowner Reviews Completed Jul 2020 - Dec 2021

Overall Satisfaction

4.3
Customers' overall satisfaction
4.3
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.2

Home Personalization Experience

4.1

Lender Experience

4.4

Construction Experience

4.5

Customer Care Experience

4.7

Home Readiness

4.7

Installation & Workmanship

4.4

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Frisco, TX, on Nov 18, 2020

Closing was smooth and fine, however early interaction with the sale agent [name removed] was not so good and reluctant.

4.7
Verified Homeowner
Frisco, on Mar 11, 2021

The Warranty requests have been met to my satisfaction

4.4
Verified Homeowner
Frisco, on Jul 23, 2021

The plumbing seemed to have some quality issues

4.7
Verified Homeowner
Frisco, TX, on Aug 21, 2020

I was unhappy with the lack of clarity on some of the construction items, overall I am mostly satisfied with the outcome.

4.2
Verified Homeowner
Frisco, on Nov 23, 2020

Completing a customer care issue online gets very quick responses.

5.0
Verified Homeowner
Frisco, on Apr 19, 2021

Quality of home is not what I expected. To give you example, one small picture frame fell from the wall and it broke the floor pieces. I liked the overall modern design of the house. It provides a wide open area with high ceilings.

3.9
Verified Homeowner
Frisco, TX, on Jul 30, 2020

[name removed] and [name removed] have been phenomenal about guiding us through the home buying process and welcoming us to home ownership. They helped us transition to the warranty support process and the HOA.

4.9
Verified Homeowner
Frisco, TX, on Jul 15, 2020

Sales agent and builder were both changed in middle of build.

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Frisco, TX, on Nov 18, 2020

Closing was smooth and fine, however early interaction with the sale agent [name removed] was not so good and reluctant.

4.7
Verified Homeowner
Frisco, TX, on Aug 21, 2020

I was unhappy with the lack of clarity on some of the construction items, overall I am mostly satisfied with the outcome.

4.2
Verified Homeowner
Frisco, TX, on Jul 30, 2020

[name removed] and [name removed] have been phenomenal about guiding us through the home buying process and welcoming us to home ownership. They helped us transition to the warranty support process and the HOA.

4.9
Verified Homeowner
Frisco, TX, on Jul 15, 2020

Sales agent and builder were both changed in middle of build.

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Frisco, on Mar 11, 2021

The Warranty requests have been met to my satisfaction

4.4
Verified Homeowner
Frisco, on Nov 23, 2020

Completing a customer care issue online gets very quick responses.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Frisco, on Jul 23, 2021

The plumbing seemed to have some quality issues

4.7
Verified Homeowner
Frisco, on Apr 19, 2021

Quality of home is not what I expected. To give you example, one small picture frame fell from the wall and it broke the floor pieces. I liked the overall modern design of the house. It provides a wide open area with high ceilings.

3.9
Verified Homeowner