Top Homebuilder Ratings & Reviews

Reserve On Parker Reviews

57 Home Owner Reviews Completed Nov 2017 - May 19

Community Score Overview

57 Home Owner Reviews

4.4
Rating of home owners' willingness to recommend this builder
4.5
Overall Satisfaction

PERFORMANCE RATINGS

Construction Experience

4.7

Move-in Experience

4.7

Mortgage Experience

4.6

Purchase Experience

4.5

Options / Upgrades Selection

4.5

Community Profile

Normandy Homes logo
Reserve on Parker



Master Planned

The Reserve on Parker is a quaint community of single family homes on Parker Road, East of Plano Parkway. Perfect location in Carrollton situated on the Plano border. Ideal for commuters with its close proximity to major roadways. Fabulous shopping, dining and entertainment is just a short drive away.


Driving Directions
Request More Info

MOST RECENT HOME OWNER'S VERBATIM COMMENTS - All

Carrollton, on May 15, 2019

it was my first time purchasing a new house, when I had walk thru ,a inspector Matthew Farrar who was so in detailed and well answered all of my questions., He must be a great asset for your company.

5.0
Verified Home Owner
Carrollton, on May 14, 2019

Quick responses and generally found solutions to any requests the first time

4.7
Verified Home Owner
Carrollton, on May 01, 2019

Chad always responds my requests very soon

4.4
Verified Home Owner
Carrollton, on Apr 29, 2019

Builder’s atitute.

4.9
Verified Home Owner
Carrollton, on Apr 24, 2019

Our warranty service customer care REP - Chad Melara is really helpful

4.0
Verified Home Owner
Carrollton, on Apr 22, 2019

Working with Aimee Cimino and Wren O'Neal

4.7
Verified Home Owner
Carrollton, on Apr 16, 2019

It was easy from the beginning

5.0
Verified Home Owner
Carrollton, on Apr 06, 2019

Chad has been a huge help to both my wife and me. He’s been extremely responsive in answering questions and getting the minor issues we’ve come across fixed. The peace of mind that comes with the warranty and having someone who cares behind us is invaluable.

4.9
Verified Home Owner
Carrollton, on Apr 05, 2019

Customer service. Wren took great care of us

4.7
Verified Home Owner
Carrollton, on Apr 03, 2019

Aimee the Community Manager was very friendly , helpful and timely with updates throughout the process. There was an issue at the closing of the process but it was taken care of which made me feel better about the service provided by the builder. I was given advice about the kitchen backsplash and counter tops at the design center but that didn't turn out like I expected. Matthew was great, I wish I had him at the beginning of the process. I love his commitment for making sure things were done correctly, he had a keen eye for seeing what needed to be corrected, he is knowledgeable about the product and has great follow-up. He made you feel your investment was important to him not just another sale. I love the home and friends who could be potential buyers love it too.

4.5
Verified Home Owner
Carrollton, on Mar 01, 2019

I love the customer service follow up from the team at normandy

4.8
Verified Home Owner
Carrollton, on Feb 23, 2019

If I submit the warranty request, Chad Melara contacted me soon as possilble to resolve the issue quickly.

4.8
Verified Home Owner
Carrollton, on Feb 12, 2019

Our builder Oscar was absolutely wonderful - helpful with our many questions, always willing to meet us on-site, tried his best to accommodate our requests - we really loved working with Oscar. And our salesperson Amy was great too.

4.8
Verified Home Owner
Carrollton, on Feb 07, 2019

The customer service

5.0
Verified Home Owner
Carrollton, on Feb 06, 2019

Wren, the builder, was very accommodating to my schedule

4.7
Verified Home Owner
Carrollton, on Jan 30, 2019

[translated from KO] We were able to resolve our needs quickly and very accurately, and our house structure and facilities were well done to our friends. So my friend is also buying a house here.

5.0
Verified Home Owner
Carrollton, on Jan 08, 2019

I really appreciated the guidance and responsive of Aimee and Oscar to help me understand the entire process. They helped to ease any anxieties I had with my first home.

4.9
Verified Home Owner
Carrollton, on Jan 06, 2019

All the processes went smoothly

4.6
Verified Home Owner
Carrollton, on Dec 07, 2018

I had great responses from the builder, Oscar, and the sales office, Aimee. They were both very reliable and dependable.

5.0
Verified Home Owner
Carrollton, on Dec 05, 2018

I had wonderful greetings and meetings with Aimee and Wren. They have been very helpful and made the building stages exciting experience, they kept posted on every stages via email or phone calls.

4.6
Verified Home Owner
Carrollton, on Nov 22, 2018

Our builder, Wren, was very personable and always willing to go the extra mile to help.

4.6
Verified Home Owner
Carrollton, on Nov 17, 2018

We felt included every step of the way. Good communication!

4.8
Verified Home Owner
Carrollton, on Nov 03, 2018

Aimee Cimino XXXXX and Wren O’Neal XXXXX helped me a lot. Working with them was most pleasant experience. I appreciate them very much.

5.0
Verified Home Owner
Carrollton, on Oct 27, 2018

It's communication is good. but,I don't like it Fog light replace with wired type. I can't replace when out of bulb light.

4.3
Verified Home Owner
Carrollton, on Oct 20, 2018

The customer service and weekly updates.

5.0
Verified Home Owner
Carrollton, on Oct 18, 2018

I really enjoyed the entire process. It was easy and smooth. And Aimee was amazing!

5.0
Verified Home Owner
Carrollton, on Sep 21, 2018

Quick response everytime I had some questions about the house.

4.8
Verified Home Owner
Carrollton, on Jul 31, 2018

Aimee and Oscar were really helpful, responsive, and timely. They are also proactive in making sure our needs are always met.

4.8
Verified Home Owner

MOST RECENT 20 HOME OWNER'S VERBATIM COMMENTS - Purchase & Move In

Carrollton, on May 15, 2019

it was my first time purchasing a new house, when I had walk thru ,a inspector Matthew Farrar who was so in detailed and well answered all of my questions., He must be a great asset for your company.

5.0
Verified Home Owner
Carrollton, on Apr 29, 2019

Builder’s atitute.

4.9
Verified Home Owner
Carrollton, on Apr 22, 2019

Working with Aimee Cimino and Wren O'Neal

4.7
Verified Home Owner
Carrollton, on Apr 16, 2019

It was easy from the beginning

5.0
Verified Home Owner
Carrollton, on Apr 05, 2019

Customer service. Wren took great care of us

4.7
Verified Home Owner
Carrollton, on Apr 03, 2019

Aimee the Community Manager was very friendly , helpful and timely with updates throughout the process. There was an issue at the closing of the process but it was taken care of which made me feel better about the service provided by the builder. I was given advice about the kitchen backsplash and counter tops at the design center but that didn't turn out like I expected. Matthew was great, I wish I had him at the beginning of the process. I love his commitment for making sure things were done correctly, he had a keen eye for seeing what needed to be corrected, he is knowledgeable about the product and has great follow-up. He made you feel your investment was important to him not just another sale. I love the home and friends who could be potential buyers love it too.

4.5
Verified Home Owner
Carrollton, on Feb 12, 2019

Our builder Oscar was absolutely wonderful - helpful with our many questions, always willing to meet us on-site, tried his best to accommodate our requests - we really loved working with Oscar. And our salesperson Amy was great too.

4.8
Verified Home Owner
Carrollton, on Feb 07, 2019

The customer service

5.0
Verified Home Owner
Carrollton, on Feb 06, 2019

Wren, the builder, was very accommodating to my schedule

4.7
Verified Home Owner
Carrollton, on Jan 08, 2019

I really appreciated the guidance and responsive of Aimee and Oscar to help me understand the entire process. They helped to ease any anxieties I had with my first home.

4.9
Verified Home Owner
Carrollton, on Jan 06, 2019

All the processes went smoothly

4.6
Verified Home Owner
Carrollton, on Dec 07, 2018

I had great responses from the builder, Oscar, and the sales office, Aimee. They were both very reliable and dependable.

5.0
Verified Home Owner
Carrollton, on Dec 05, 2018

I had wonderful greetings and meetings with Aimee and Wren. They have been very helpful and made the building stages exciting experience, they kept posted on every stages via email or phone calls.

4.6
Verified Home Owner
Carrollton, on Nov 22, 2018

Our builder, Wren, was very personable and always willing to go the extra mile to help.

4.6
Verified Home Owner
Carrollton, on Nov 17, 2018

We felt included every step of the way. Good communication!

4.8
Verified Home Owner
Carrollton, on Nov 03, 2018

Aimee Cimino XXXXX and Wren O’Neal XXXXX helped me a lot. Working with them was most pleasant experience. I appreciate them very much.

5.0
Verified Home Owner
Carrollton, on Oct 20, 2018

The customer service and weekly updates.

5.0
Verified Home Owner
Carrollton, on Oct 18, 2018

I really enjoyed the entire process. It was easy and smooth. And Aimee was amazing!

5.0
Verified Home Owner
Carrollton, on Sep 21, 2018

Quick response everytime I had some questions about the house.

4.8
Verified Home Owner
Carrollton, on Jul 31, 2018

Aimee and Oscar were really helpful, responsive, and timely. They are also proactive in making sure our needs are always met.

4.8
Verified Home Owner

MOST RECENT 20 HOME OWNER'S VERBATIM COMMENTS - 5-6 Months after Move In

Carrollton, on May 14, 2019

Quick responses and generally found solutions to any requests the first time

4.7
Verified Home Owner
Carrollton, on May 01, 2019

Chad always responds my requests very soon

4.4
Verified Home Owner
Carrollton, on Apr 24, 2019

Our warranty service customer care REP - Chad Melara is really helpful

4.0
Verified Home Owner
Carrollton, on Apr 06, 2019

Chad has been a huge help to both my wife and me. He’s been extremely responsive in answering questions and getting the minor issues we’ve come across fixed. The peace of mind that comes with the warranty and having someone who cares behind us is invaluable.

4.9
Verified Home Owner
Carrollton, on Mar 01, 2019

I love the customer service follow up from the team at normandy

4.8
Verified Home Owner
Carrollton, on Feb 23, 2019

If I submit the warranty request, Chad Melara contacted me soon as possilble to resolve the issue quickly.

4.8
Verified Home Owner
Carrollton, on Jan 30, 2019

[translated from KO] We were able to resolve our needs quickly and very accurately, and our house structure and facilities were well done to our friends. So my friend is also buying a house here.

5.0
Verified Home Owner
Carrollton, on Oct 27, 2018

It's communication is good. but,I don't like it Fog light replace with wired type. I can't replace when out of bulb light.

4.3
Verified Home Owner

MOST RECENT 20 HOME OWNER'S VERBATIM COMMENTS - 10-12 Months after Move In

There are no home owner comments for this time period yet