Community Score Overview
57 Home Owner Reviews
Community Profile
Master Planned
The Reserve on Parker is a quaint community of single family homes on Parker Road, East of Plano Parkway. Perfect location in Carrollton situated on the Plano border. Ideal for commuters with its close proximity to major roadways. Fabulous shopping, dining and entertainment is just a short drive away.
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MOST RECENT HOME OWNER'S VERBATIM COMMENTS - All
Carrollton, on May 15, 2019
it was my first time purchasing a new house, when I had walk thru ,a inspector Matthew Farrar who was so in detailed and well answered all of my questions., He must be a great asset for your company.
Carrollton, on May 14, 2019
Quick responses and generally found solutions to any requests the first time
Carrollton, on Apr 24, 2019
Our warranty service customer care REP - Chad Melara is really helpful
Carrollton, on Apr 06, 2019
Chad has been a huge help to both my wife and me. He’s been extremely responsive in answering questions and getting the minor issues we’ve come across fixed. The peace of mind that comes with the warranty and having someone who cares behind us is invaluable.
Carrollton, on Apr 03, 2019
Aimee the Community Manager was very friendly , helpful and timely with updates throughout the process. There was an issue at the closing of the process but it was taken care of which made me feel better about the service provided by the builder. I was given advice about the kitchen backsplash and counter tops at the design center but that didn't turn out like I expected. Matthew was great, I wish I had him at the beginning of the process. I love his commitment for making sure things were done correctly, he had a keen eye for seeing what needed to be corrected, he is knowledgeable about the product and has great follow-up. He made you feel your investment was important to him not just another sale. I love the home and friends who could be potential buyers love it too.
Carrollton, on Mar 01, 2019
I love the customer service follow up from the team at normandy
Carrollton, on Feb 23, 2019
If I submit the warranty request, Chad Melara contacted me soon as possilble to resolve the issue quickly.
Carrollton, on Feb 12, 2019
Our builder Oscar was absolutely wonderful - helpful with our many questions, always willing to meet us on-site, tried his best to accommodate our requests - we really loved working with Oscar. And our salesperson Amy was great too.
Carrollton, on Feb 06, 2019
Wren, the builder, was very accommodating to my schedule
Carrollton, on Jan 30, 2019
[translated from KO] We were able to resolve our needs quickly and very accurately, and our house structure and facilities were well done to our friends. So my friend is also buying a house here.
Carrollton, on Jan 08, 2019
I really appreciated the guidance and responsive of Aimee and Oscar to help me understand the entire process. They helped to ease any anxieties I had with my first home.
Carrollton, on Dec 07, 2018
I had great responses from the builder, Oscar, and the sales office, Aimee. They were both very reliable and dependable.
Carrollton, on Dec 05, 2018
I had wonderful greetings and meetings with Aimee and Wren. They have been very helpful and made the building stages exciting experience, they kept posted on every stages via email or phone calls.
Carrollton, on Nov 22, 2018
Our builder, Wren, was very personable and always willing to go the extra mile to help.
Carrollton, on Nov 17, 2018
We felt included every step of the way. Good communication!
Carrollton, on Nov 03, 2018
Aimee Cimino XXXXX and Wren O’Neal XXXXX helped me a lot. Working with them was most pleasant experience. I appreciate them very much.
Carrollton, on Oct 27, 2018
It's communication is good. but,I don't like it Fog light replace with wired type. I can't replace when out of bulb light.
Carrollton, on Oct 18, 2018
I really enjoyed the entire process. It was easy and smooth. And Aimee was amazing!
Carrollton, on Sep 21, 2018
Quick response everytime I had some questions about the house.
MOST RECENT 20 HOME OWNER'S VERBATIM COMMENTS - Purchase & Move In
Carrollton, on May 15, 2019
it was my first time purchasing a new house, when I had walk thru ,a inspector Matthew Farrar who was so in detailed and well answered all of my questions., He must be a great asset for your company.
Carrollton, on Apr 03, 2019
Aimee the Community Manager was very friendly , helpful and timely with updates throughout the process. There was an issue at the closing of the process but it was taken care of which made me feel better about the service provided by the builder. I was given advice about the kitchen backsplash and counter tops at the design center but that didn't turn out like I expected. Matthew was great, I wish I had him at the beginning of the process. I love his commitment for making sure things were done correctly, he had a keen eye for seeing what needed to be corrected, he is knowledgeable about the product and has great follow-up. He made you feel your investment was important to him not just another sale. I love the home and friends who could be potential buyers love it too.
Carrollton, on Feb 12, 2019
Our builder Oscar was absolutely wonderful - helpful with our many questions, always willing to meet us on-site, tried his best to accommodate our requests - we really loved working with Oscar. And our salesperson Amy was great too.
Carrollton, on Feb 06, 2019
Wren, the builder, was very accommodating to my schedule
Carrollton, on Jan 08, 2019
I really appreciated the guidance and responsive of Aimee and Oscar to help me understand the entire process. They helped to ease any anxieties I had with my first home.
Carrollton, on Dec 07, 2018
I had great responses from the builder, Oscar, and the sales office, Aimee. They were both very reliable and dependable.
Carrollton, on Dec 05, 2018
I had wonderful greetings and meetings with Aimee and Wren. They have been very helpful and made the building stages exciting experience, they kept posted on every stages via email or phone calls.
Carrollton, on Nov 22, 2018
Our builder, Wren, was very personable and always willing to go the extra mile to help.
Carrollton, on Nov 17, 2018
We felt included every step of the way. Good communication!
Carrollton, on Nov 03, 2018
Aimee Cimino XXXXX and Wren O’Neal XXXXX helped me a lot. Working with them was most pleasant experience. I appreciate them very much.
Carrollton, on Oct 18, 2018
I really enjoyed the entire process. It was easy and smooth. And Aimee was amazing!
Carrollton, on Sep 21, 2018
Quick response everytime I had some questions about the house.
MOST RECENT 20 HOME OWNER'S VERBATIM COMMENTS - 5-6 Months after Move In
Carrollton, on May 14, 2019
Quick responses and generally found solutions to any requests the first time
Carrollton, on Apr 24, 2019
Our warranty service customer care REP - Chad Melara is really helpful
Carrollton, on Apr 06, 2019
Chad has been a huge help to both my wife and me. He’s been extremely responsive in answering questions and getting the minor issues we’ve come across fixed. The peace of mind that comes with the warranty and having someone who cares behind us is invaluable.
Carrollton, on Mar 01, 2019
I love the customer service follow up from the team at normandy
Carrollton, on Feb 23, 2019
If I submit the warranty request, Chad Melara contacted me soon as possilble to resolve the issue quickly.
Carrollton, on Jan 30, 2019
[translated from KO] We were able to resolve our needs quickly and very accurately, and our house structure and facilities were well done to our friends. So my friend is also buying a house here.
MOST RECENT 20 HOME OWNER'S VERBATIM COMMENTS - 10-12 Months after Move In
There are no home owner comments for this time period yet