Top Homebuilder Ratings & Reviews

Normandy Homes

Spicewood

33 Homeowner Reviews Completed Apr 2018 - Oct 19

Overall Satisfaction

4.5
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.3

Purchase Experience

4.5

Home Personalization Experience

4.8

Lender Experience

4.8

Construction Experience

4.7

Customer Care Experience

4.8

Home Readiness

4.6

Installation & Workmanship

4.5

Community Profile

Spicewood



Master Planned

As you enter look up and take in soaring 20’ ceilings. The kitchen, family and dining are surrounded by windows and the study is the perfect home office. The upstairs master suite and bedrooms are spacious enough to accommodate large furniture.


Driving Directions
Request More Info

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All

Mckinney, on Oct 07, 2019

The staff was responsive on my numerous repairs

3.8
Verified Homeowner
Mckinney, on Oct 01, 2019

All follow up was excellent

5.0
Verified Homeowner
Mckinney, on Sep 30, 2019

We started out great an shortly after our deposit was made, thing went south and did not get better. The agent working on our house would express concern with our issues in front of us, but had very different attitude, accusatory attitude, behind us/with our realtor. We were already under stress with this being our first home, that stress increased 10 fold with Normandy and [removed].

3.6
Verified Homeowner
Mckinney, on Sep 09, 2019

We loved working with our sales rep ([removed]) the most. She was so helpful throughout the entire process. She was very supportive, timely, responsive and very professional. Being first time home buyers [removed] answered a lot of our questions and but our minds at ease. Working with [removed] made it easier for us to purchase our first home for Normandy Homes.

4.7
Verified Homeowner
Mckinney, on Sep 04, 2019

The builder, [removed] and sales person, [removed] were amazing!

5.0
Verified Homeowner
Mckinney, on Sep 04, 2019

Very nice salesperson and builder goes above and beyond.

4.8
Verified Homeowner
Mckinney, on Aug 23, 2019

timely update the estate change.

3.5
Verified Homeowner
Mckinney, on Aug 23, 2019

Fast response and professional solution

5.0
Verified Homeowner
Mckinney, on Aug 22, 2019

[removed] much

2.2
Verified Homeowner
Mckinney, on Aug 10, 2019

[removed] has been good to work with.

3.0
Verified Homeowner
Mckinney, on Aug 07, 2019

Quick response

5.0
Verified Homeowner
Mckinney, on Jul 31, 2019

No comment

4.2
Verified Homeowner
Mckinney, on Jul 11, 2019

My sales person and construction supervisors. They made it a good experience.

4.9
Verified Homeowner
Mckinney, on Jul 10, 2019

Fast

5.0
Verified Homeowner
Mckinney, on Jul 06, 2019

Friendly, helpful staff (sales, construction manager, etc)

4.9
Verified Homeowner
Mckinney, on Jun 15, 2019

Quick response

5.0
Verified Homeowner
Mckinney, on May 28, 2019

Sales lady was honest and easy to work with. [removed] the builder has been fantastic with fixing any issues we have had with our home.

4.4
Verified Homeowner
Mckinney, on May 09, 2019

The contract manager is very nice to work with , but I have not been able to get my repairs done correctly .

2.5
Verified Homeowner
Mckinney, on Apr 16, 2019

Ease of purchase

4.9
Verified Homeowner
Mckinney, on Apr 14, 2019

Follow up services

3.0
Verified Homeowner
Mckinney, on Apr 03, 2019

Except the last 3 weeks after [removed] took over it was very negative experience as a first time building a house. Delay 5 time. Original date for closing was end Of Nov 2018 but was not close till forward end of Feb. [removed] was very great to work with and he committed to assist us to close on time.

4.7
Verified Homeowner
Mckinney, on Apr 01, 2019

Good experience with the last contractor, [removed] and last sale assistant [removed]. He is professional, efficient and helpful. I got switched contractors 2 times, and sale associate once which made things a little confused at times.

4.7
Verified Homeowner
Mckinney, on Dec 12, 2018

[removed] follows through on every single call and that means a lot to me , i travel for work so my fiancé is home with the baby and if we call [removed] she is on it within Minutes.

3.7
Verified Homeowner
Mckinney, on Nov 16, 2018

[removed] has been very professional, kind, and courteous. She responds to any need in a timely, prompt manner. I have been very pleased with the warranty service.

4.6
Verified Homeowner
Mckinney, on Oct 08, 2018

2nd home thru CB [removed] and Normandy, excellent service

5.0
Verified Homeowner
Mckinney, on Jun 28, 2018

The fact that my home was new. The builder seemed to do its best to keep us up to date with the progress of the home despite delays.

4.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Mckinney, on Oct 01, 2019

All follow up was excellent

5.0
Verified Homeowner
Mckinney, on Sep 30, 2019

We started out great an shortly after our deposit was made, thing went south and did not get better. The agent working on our house would express concern with our issues in front of us, but had very different attitude, accusatory attitude, behind us/with our realtor. We were already under stress with this being our first home, that stress increased 10 fold with Normandy and [removed].

3.6
Verified Homeowner
Mckinney, on Sep 09, 2019

We loved working with our sales rep ([removed]) the most. She was so helpful throughout the entire process. She was very supportive, timely, responsive and very professional. Being first time home buyers [removed] answered a lot of our questions and but our minds at ease. Working with [removed] made it easier for us to purchase our first home for Normandy Homes.

4.7
Verified Homeowner
Mckinney, on Sep 04, 2019

The builder, [removed] and sales person, [removed] were amazing!

5.0
Verified Homeowner
Mckinney, on Sep 04, 2019

Very nice salesperson and builder goes above and beyond.

4.8
Verified Homeowner
Mckinney, on Jul 11, 2019

My sales person and construction supervisors. They made it a good experience.

4.9
Verified Homeowner
Mckinney, on Jul 06, 2019

Friendly, helpful staff (sales, construction manager, etc)

4.9
Verified Homeowner
Mckinney, on May 28, 2019

Sales lady was honest and easy to work with. [removed] the builder has been fantastic with fixing any issues we have had with our home.

4.4
Verified Homeowner
Mckinney, on Apr 16, 2019

Ease of purchase

4.9
Verified Homeowner
Mckinney, on Apr 14, 2019

Follow up services

3.0
Verified Homeowner
Mckinney, on Apr 03, 2019

Except the last 3 weeks after [removed] took over it was very negative experience as a first time building a house. Delay 5 time. Original date for closing was end Of Nov 2018 but was not close till forward end of Feb. [removed] was very great to work with and he committed to assist us to close on time.

4.7
Verified Homeowner
Mckinney, on Apr 01, 2019

Good experience with the last contractor, [removed] and last sale assistant [removed]. He is professional, efficient and helpful. I got switched contractors 2 times, and sale associate once which made things a little confused at times.

4.7
Verified Homeowner
Mckinney, on Oct 08, 2018

2nd home thru CB [removed] and Normandy, excellent service

5.0
Verified Homeowner
Mckinney, on Jun 28, 2018

The fact that my home was new. The builder seemed to do its best to keep us up to date with the progress of the home despite delays.

4.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Mckinney, on Aug 23, 2019

timely update the estate change.

3.5
Verified Homeowner
Mckinney, on Aug 23, 2019

Fast response and professional solution

5.0
Verified Homeowner
Mckinney, on Aug 22, 2019

[removed] much

2.2
Verified Homeowner
Mckinney, on Aug 10, 2019

[removed] has been good to work with.

3.0
Verified Homeowner
Mckinney, on Aug 07, 2019

Quick response

5.0
Verified Homeowner
Mckinney, on Jul 31, 2019

No comment

4.2
Verified Homeowner
Mckinney, on Jul 10, 2019

Fast

5.0
Verified Homeowner
Mckinney, on Jun 15, 2019

Quick response

5.0
Verified Homeowner
Mckinney, on May 09, 2019

The contract manager is very nice to work with , but I have not been able to get my repairs done correctly .

2.5
Verified Homeowner
Mckinney, on Dec 12, 2018

[removed] follows through on every single call and that means a lot to me , i travel for work so my fiancé is home with the baby and if we call [removed] she is on it within Minutes.

3.7
Verified Homeowner
Mckinney, on Nov 16, 2018

[removed] has been very professional, kind, and courteous. She responds to any need in a timely, prompt manner. I have been very pleased with the warranty service.

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

Mckinney, on Oct 07, 2019

The staff was responsive on my numerous repairs

3.8
Verified Homeowner