Top Homebuilder Ratings & Reviews

Normandy Homes

Village on Main

21 Homeowner Reviews Completed May 2024 - Dec 2024

Normandy Homes

Overall Satisfaction

3.9
Customers' overall satisfaction
3.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.2

Home Personalization Experience

3.9

Construction Experience

3.8

Customer Care Experience

4.0

Home Readiness

3.9

Installation & Workmanship

4.0

Community Profile

Normandy Homes logo
Since 2012, Normandy Homes has proudly built timeless new homes in centrally-located Dallas-Fort Worth communities for discerning homebuyers. With a commitment to craftsmanship and service, Normandy presents beautiful homes anchored in traditional – yet distinctive – design, trusted quality and enduring value.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Frisco, TX, on Dec 08, 2024

The experience has been great since day 1. Marketing team and builder had been very cooperative and addressed all my questions & concerns with great care.

5.0
Verified Homeowner
Frisco, on Dec 13, 2024

Warranty service is really good so far

3.7
Verified Homeowner
Frisco, TX, on Dec 01, 2024

The final walk was on the day of our closing. The floors were caked in mud there were a dozen people running around doing last minute touch ups with very little attention to detail. We had no choice to move in the following day and deal with having to clean a dirty home ourselves, followed by weeks of contractors coming through our doors and taking time off work to supervise. No what I would ever expect for a home of this price point of from a supposed “luxury” builder. Very disappointed.

3.0
Verified Homeowner
Frisco, TX, on Nov 14, 2024

The people that I worked with were all great. The house seems to be built with quality.

5.0
Verified Homeowner
Frisco, TX, on Oct 13, 2024

It was really hard to deal. I wouldn’t recommend anyone to buy from you. The attitude you is “take or leave it”/ it’s our way or the highway/ Ask for a drawing, check on our website (it wouldn’t show our layout). Ask for sizes same answer as above; check on our website. Finally I had to write to the city & get the drawings. The only thing you care is about your side & nothing about customer.

3.2
Verified Homeowner
Frisco, TX, on Sep 16, 2024

All the communications were very Transparent and updates with promptly given both by the Sales Agent [name removed] and [name removed]. This is our first home and we had a great experience starting from the day we signed to the day we closed.

4.6
Verified Homeowner
Frisco, TX, on Sep 09, 2024

First of all, my wife and I didn’t have any dislike about my purchase experience. The sales manager, [name removed], did a great job from the contract through closing because during the time she always gave us updated information about the progress of the construction on a weekly basis and asked if we have any questions. She was very responsive to our questions and got resolved or answered quickly. After closing, we found out there was an error about the zip code of our house on the Warranty Deed, she addressed the issue to the title company immediately and followed up closely until satisfactory resolved.

5.0
Verified Homeowner
Frisco, TX, on Aug 17, 2024

May be bra cause of the builder, but the sales person were good.

1.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Frisco, TX, on Dec 08, 2024

The experience has been great since day 1. Marketing team and builder had been very cooperative and addressed all my questions & concerns with great care.

5.0
Verified Homeowner
Frisco, TX, on Dec 01, 2024

The final walk was on the day of our closing. The floors were caked in mud there were a dozen people running around doing last minute touch ups with very little attention to detail. We had no choice to move in the following day and deal with having to clean a dirty home ourselves, followed by weeks of contractors coming through our doors and taking time off work to supervise. No what I would ever expect for a home of this price point of from a supposed “luxury” builder. Very disappointed.

3.0
Verified Homeowner
Frisco, TX, on Nov 14, 2024

The people that I worked with were all great. The house seems to be built with quality.

5.0
Verified Homeowner
Frisco, TX, on Oct 13, 2024

It was really hard to deal. I wouldn’t recommend anyone to buy from you. The attitude you is “take or leave it”/ it’s our way or the highway/ Ask for a drawing, check on our website (it wouldn’t show our layout). Ask for sizes same answer as above; check on our website. Finally I had to write to the city & get the drawings. The only thing you care is about your side & nothing about customer.

3.2
Verified Homeowner
Frisco, TX, on Sep 16, 2024

All the communications were very Transparent and updates with promptly given both by the Sales Agent [name removed] and [name removed]. This is our first home and we had a great experience starting from the day we signed to the day we closed.

4.6
Verified Homeowner
Frisco, TX, on Sep 09, 2024

First of all, my wife and I didn’t have any dislike about my purchase experience. The sales manager, [name removed], did a great job from the contract through closing because during the time she always gave us updated information about the progress of the construction on a weekly basis and asked if we have any questions. She was very responsive to our questions and got resolved or answered quickly. After closing, we found out there was an error about the zip code of our house on the Warranty Deed, she addressed the issue to the title company immediately and followed up closely until satisfactory resolved.

5.0
Verified Homeowner
Frisco, TX, on Aug 17, 2024

May be bra cause of the builder, but the sales person were good.

1.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Frisco, on Dec 13, 2024

Warranty service is really good so far

3.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet