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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Frisco, on Sep 03, 2025
The people are friendly but of the contractors used are questionable including the painter used in the original build and the brickers used to repair a leaking wall that clogged my gutters and used non-matching brick. There is a lose tile that existed from the beginning deemed to be not warranty and the vents leak during directional rain also said to be normal. I don't think this should be expected of homes at this level.
Frisco, TX, on Nov 29, 2025
Price point and contact they should have given some time.
Frisco, on Dec 06, 2025
Highly appreciate the support from [name removed], [name removed] and [name removed]. All the Normandy warranty team are really good at addressing warranty issues.
Frisco, on Oct 23, 2025
The experience of going through move-ins was easy and also the customer service was great explaining the options available within each model.
Frisco, TX, on Nov 07, 2025
Green brick backed out in the last minute despite giving us preapproval months ago. That was really tough to handle.
Frisco, TX, on Sep 27, 2025
“It was truly a pleasure working with [name removed]. She guided us seamlessly through every step of the process — from contract to closing to move-in. Her support made the entire experience smooth and stress-free
Frisco, on May 07, 2025
Excellent Quality home and very efficient home warranty support.
Frisco, TX, on Sep 08, 2025
Wonderful team and I just loved builder [name removed]
Frisco, on Mar 27, 2025
Quick response and [name removed] is communicative and a nice guy
Frisco, TX, on Sep 01, 2025
Home layouts and build quality are great. Staff is great who helps and answers all the questions. Homes are bit pricy for what we get.
Frisco, on Feb 05, 2025
Our warranty rep ([name removed]) has been very helpful and proactive in responding to our questions and solving any issues with warranty providers.
Frisco, TX, on Aug 22, 2025
It was a smooth process, [name removed] and [name removed] worked with me very well.
Frisco, on Jan 02, 2025
Warranty service is fine but the overall quality of construction is not worth the price a buyer is paying. Payed $3000 for cabinet paint which is not up to the mark, have had painters work on this a few times already but there are still areas that are rough. Might have been be lot better off doing a factory painted cabinets than a on site painted ones. The house is almost 1 million but the fence installed is cheap side to side. At this price point customer expects better quality, it feels like it’s just another way of cutting costs.
Frisco, TX, on Aug 14, 2025
Really enjoyed the thoroughness from the Normany team from contract signing to home orientation to closing.
Frisco, TX, on Jul 05, 2025
[name removed] and [name removed] communicated throughout the process. I really appreciated that.
Frisco, TX, on Jun 09, 2025
I most liked the experience with [name removed] and the other team members at Normandy. They were extremely kind and patient with us as first time home buyers
Frisco, TX, on May 31, 2025
All through the journey of purchase, guidance and support was excellent, not to mention the timely responses to all the queries
Frisco, TX, on May 04, 2025
We recently purchase a new home from Normandy and the experience has been fantastic overall. From the beginning [name removed] has been very helpful, transparent, and patient with us throughout out the process. The construction quality is impressive. We're very happy with our new home and would definitely recommend Normandy to anyone looking for a well-built home and a smooth buying experience.
Frisco, TX, on Dec 08, 2024
The experience has been great since day 1. Marketing team and builder had been very cooperative and addressed all my questions & concerns with great care.
Frisco, TX, on Dec 01, 2024
The final walk was on the day of our closing. The floors were caked in mud there were a dozen people running around doing last minute touch ups with very little attention to detail. We had no choice to move in the following day and deal with having to clean a dirty home ourselves, followed by weeks of contractors coming through our doors and taking time off work to supervise. No what I would ever expect for a home of this price point of from a supposed “luxury” builder. Very disappointed.
Frisco, TX, on Nov 14, 2024
The people that I worked with were all great. The house seems to be built with quality.
Frisco, TX, on Oct 13, 2024
It was really hard to deal. I wouldn’t recommend anyone to buy from you. The attitude you is “take or leave it”/ it’s our way or the highway/ Ask for a drawing, check on our website (it wouldn’t show our layout). Ask for sizes same answer as above; check on our website. Finally I had to write to the city & get the drawings. The only thing you care is about your side & nothing about customer.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Frisco, TX, on Nov 29, 2025
Price point and contact they should have given some time.
Frisco, TX, on Nov 07, 2025
Green brick backed out in the last minute despite giving us preapproval months ago. That was really tough to handle.
Frisco, TX, on Sep 27, 2025
“It was truly a pleasure working with [name removed]. She guided us seamlessly through every step of the process — from contract to closing to move-in. Her support made the entire experience smooth and stress-free
Frisco, TX, on Sep 08, 2025
Wonderful team and I just loved builder [name removed]
Frisco, TX, on Sep 01, 2025
Home layouts and build quality are great. Staff is great who helps and answers all the questions. Homes are bit pricy for what we get.
Frisco, TX, on Aug 22, 2025
It was a smooth process, [name removed] and [name removed] worked with me very well.
Frisco, TX, on Aug 14, 2025
Really enjoyed the thoroughness from the Normany team from contract signing to home orientation to closing.
Frisco, TX, on Jul 05, 2025
[name removed] and [name removed] communicated throughout the process. I really appreciated that.
Frisco, TX, on Jun 09, 2025
I most liked the experience with [name removed] and the other team members at Normandy. They were extremely kind and patient with us as first time home buyers
Frisco, TX, on May 31, 2025
All through the journey of purchase, guidance and support was excellent, not to mention the timely responses to all the queries
Frisco, TX, on May 04, 2025
We recently purchase a new home from Normandy and the experience has been fantastic overall. From the beginning [name removed] has been very helpful, transparent, and patient with us throughout out the process. The construction quality is impressive. We're very happy with our new home and would definitely recommend Normandy to anyone looking for a well-built home and a smooth buying experience.
Frisco, TX, on Dec 08, 2024
The experience has been great since day 1. Marketing team and builder had been very cooperative and addressed all my questions & concerns with great care.
Frisco, TX, on Dec 01, 2024
The final walk was on the day of our closing. The floors were caked in mud there were a dozen people running around doing last minute touch ups with very little attention to detail. We had no choice to move in the following day and deal with having to clean a dirty home ourselves, followed by weeks of contractors coming through our doors and taking time off work to supervise. No what I would ever expect for a home of this price point of from a supposed “luxury” builder. Very disappointed.
Frisco, TX, on Nov 14, 2024
The people that I worked with were all great. The house seems to be built with quality.
Frisco, TX, on Oct 13, 2024
It was really hard to deal. I wouldn’t recommend anyone to buy from you. The attitude you is “take or leave it”/ it’s our way or the highway/ Ask for a drawing, check on our website (it wouldn’t show our layout). Ask for sizes same answer as above; check on our website. Finally I had to write to the city & get the drawings. The only thing you care is about your side & nothing about customer.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Frisco, on Dec 06, 2025
Highly appreciate the support from [name removed], [name removed] and [name removed]. All the Normandy warranty team are really good at addressing warranty issues.
Frisco, on Oct 23, 2025
The experience of going through move-ins was easy and also the customer service was great explaining the options available within each model.
Frisco, on May 07, 2025
Excellent Quality home and very efficient home warranty support.
Frisco, on Mar 27, 2025
Quick response and [name removed] is communicative and a nice guy
Frisco, on Feb 05, 2025
Our warranty rep ([name removed]) has been very helpful and proactive in responding to our questions and solving any issues with warranty providers.
Frisco, on Jan 02, 2025
Warranty service is fine but the overall quality of construction is not worth the price a buyer is paying. Payed $3000 for cabinet paint which is not up to the mark, have had painters work on this a few times already but there are still areas that are rough. Might have been be lot better off doing a factory painted cabinets than a on site painted ones. The house is almost 1 million but the fence installed is cheap side to side. At this price point customer expects better quality, it feels like it’s just another way of cutting costs.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Frisco, on Sep 03, 2025
The people are friendly but of the contractors used are questionable including the painter used in the original build and the brickers used to repair a leaking wall that clogged my gutters and used non-matching brick. There is a lose tile that existed from the beginning deemed to be not warranty and the vents leak during directional rain also said to be normal. I don't think this should be expected of homes at this level.