Top Homebuilder Ratings & Reviews

Watters Branch Reviews

32 Home Owner Reviews Completed Nov 2017 - May 19

Community Score Overview

32 Home Owner Reviews

4.2
Rating of home owners' willingness to recommend this builder
4.5
Overall Satisfaction

PERFORMANCE RATINGS

Options / Upgrades Selection

4.8

Move-in Experience

4.7

Mortgage Experience

4.7

Construction Experience

4.6

Purchase Experience

4.5

Community Profile

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Watters Branch



MASTER PLANNED

Watters Branch in the Craig Ranch master-plan is conveniently located in the vibrant city of McKinney near 121 and 75 – named one of the Best Places to Live in America.

Homeowners will enjoy more than 400 acres of green space, hike and bike trails, gated pet parks and lots more. Families can expect top notch schools in the Frisco Independent School District. You won’t have to venture far with multiple corporate headquarters, shopping, and dining just minutes away – Watters Branch is an ideal place to come home to! Normandy Homes features both single story and two story homes in Watters Branch. With a mix of Tudor and French Country inspired brick and stone exteriors, these classic homes will be sure to impress.


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MOST RECENT HOME OWNER'S VERBATIM COMMENTS - All

Mckinney, on May 23, 2019

Deanne Flecker (Normandy warranty) has been there for all warranty issues, no matter how small or large. She has always responded back promptly and made sure the issue was resolved in a timely manner. Due to this excellent warranty service experience, I would highly recommend Normandy Homes to all my friends, co-workers and family.

5.0
Verified Home Owner
Mckinney, on Mar 20, 2019

Misty and Wes made themselves available almost any time for any questions that my wife or I had, and continued to do so even after move-in

5.0
Verified Home Owner
Mckinney, on Feb 12, 2019

My Builder manager was really good and no complaints about him. But I am disappointed with stain work of my main door and cabinets. Whoever comes to my home are laughing at me whenever I see the door and cabinets are stained not painted.Everyone think its a paint. I told this upfront but nothing was changed. I would have given 10 for the overall quality of the home but due to this I had to give 9.If it can be changed then I can changed my rating to 10.

4.9
Verified Home Owner
Mckinney, on Jan 29, 2019

The access to the home.

4.4
Verified Home Owner
Mckinney, on Jan 17, 2019

Working with Wes, project manager. Being able to select house details (colors, counter tops, etc).

4.0
Verified Home Owner
Mckinney, on Dec 28, 2018

Has not called for any service yet.

5.0
Verified Home Owner
Mckinney, on Dec 15, 2018

Wes our builder did a fantastic job. Deanne has been very thorough and on top of all the minor repairs/fixes.

4.7
Verified Home Owner
Mckinney, on Dec 06, 2018

There are no complaints here. Everyone from the sales team, construction team, financing, and even warranty department has been great to work with. Deanne, Stephanie, and Wes have all addressed any issues we have and in a very timely manner.

4.9
Verified Home Owner
Mckinney, on Nov 13, 2018

Our Builder, Wes Camp was great at communicating every step of the proves and we always felt in the know

4.5
Verified Home Owner
Mckinney, on Oct 23, 2018

The people were nice

4.2
Verified Home Owner
Mckinney, on Oct 11, 2018

The "Can Do" attitude of the sales team (Stephanie Morgan, Kyle Kent) and the construction manager (Wes Camp). Wes Camp was extremely easy to work with and accommodated every request.

5.0
Verified Home Owner
Mckinney, on Sep 13, 2018

Regular move-in meetings with Wes and Misty makes me think they care about our experience.s

5.0
Verified Home Owner
Mckinney, on Jul 03, 2018

The quick response by the team has been phenomenal. The customer service representatives and the construction managers have all been quick to respond to any issues that we've had.

5.0
Verified Home Owner
Mckinney, on May 14, 2018

Both sales manager stephanie morgan and construction manager wes helped me alot in each step of my home building..

5.0
Verified Home Owner
Mckinney, on Mar 02, 2018

Both Wes and Stephanie were extremely attentive and answered every question that we had and all issues and concerns were addressed and resolved promptly upon discovery.

5.0
Verified Home Owner
Mckinney, on Jan 30, 2018

Sale representative

4.5
Verified Home Owner

MOST RECENT 20 HOME OWNER'S VERBATIM COMMENTS - Purchase & Move In

Mckinney, on Mar 20, 2019

Misty and Wes made themselves available almost any time for any questions that my wife or I had, and continued to do so even after move-in

5.0
Verified Home Owner
Mckinney, on Jan 29, 2019

The access to the home.

4.4
Verified Home Owner
Mckinney, on Jan 17, 2019

Working with Wes, project manager. Being able to select house details (colors, counter tops, etc).

4.0
Verified Home Owner
Mckinney, on Nov 13, 2018

Our Builder, Wes Camp was great at communicating every step of the proves and we always felt in the know

4.5
Verified Home Owner
Mckinney, on Oct 23, 2018

The people were nice

4.2
Verified Home Owner
Mckinney, on Oct 11, 2018

The "Can Do" attitude of the sales team (Stephanie Morgan, Kyle Kent) and the construction manager (Wes Camp). Wes Camp was extremely easy to work with and accommodated every request.

5.0
Verified Home Owner
Mckinney, on Sep 13, 2018

Regular move-in meetings with Wes and Misty makes me think they care about our experience.s

5.0
Verified Home Owner
Mckinney, on May 14, 2018

Both sales manager stephanie morgan and construction manager wes helped me alot in each step of my home building..

5.0
Verified Home Owner
Mckinney, on Mar 02, 2018

Both Wes and Stephanie were extremely attentive and answered every question that we had and all issues and concerns were addressed and resolved promptly upon discovery.

5.0
Verified Home Owner
Mckinney, on Jan 30, 2018

Sale representative

4.5
Verified Home Owner

MOST RECENT 20 HOME OWNER'S VERBATIM COMMENTS - 5-6 Months after Move In

Mckinney, on May 23, 2019

Deanne Flecker (Normandy warranty) has been there for all warranty issues, no matter how small or large. She has always responded back promptly and made sure the issue was resolved in a timely manner. Due to this excellent warranty service experience, I would highly recommend Normandy Homes to all my friends, co-workers and family.

5.0
Verified Home Owner
Mckinney, on Dec 28, 2018

Has not called for any service yet.

5.0
Verified Home Owner
Mckinney, on Dec 15, 2018

Wes our builder did a fantastic job. Deanne has been very thorough and on top of all the minor repairs/fixes.

4.7
Verified Home Owner
Mckinney, on Jul 03, 2018

The quick response by the team has been phenomenal. The customer service representatives and the construction managers have all been quick to respond to any issues that we've had.

5.0
Verified Home Owner

MOST RECENT 20 HOME OWNER'S VERBATIM COMMENTS - 10-12 Months after Move In

Mckinney, on Feb 12, 2019

My Builder manager was really good and no complaints about him. But I am disappointed with stain work of my main door and cabinets. Whoever comes to my home are laughing at me whenever I see the door and cabinets are stained not painted.Everyone think its a paint. I told this upfront but nothing was changed. I would have given 10 for the overall quality of the home but due to this I had to give 9.If it can be changed then I can changed my rating to 10.

4.9
Verified Home Owner
Mckinney, on Dec 06, 2018

There are no complaints here. Everyone from the sales team, construction team, financing, and even warranty department has been great to work with. Deanne, Stephanie, and Wes have all addressed any issues we have and in a very timely manner.

4.9
Verified Home Owner