Top Homebuilder Ratings & Reviews

Olson Homes

Descanso Walk - Claremont

37 Homeowner Reviews Completed Nov 2025 - Oct 2026

Overall Satisfaction

4.9
Customers' overall satisfaction
4.8
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.9

Purchase Experience

4.9

Home Personalization Experience

4.9

Construction Experience

4.9

Customer Care Experience

5.0

Home Readiness

4.9

Community Profile

#1 Builder for Best Overall Customer Experience
2017-2018 & 2020!

Each Olson community starts with a simple question. How can we give homeowners the best quality of life possible? The answer starts with where we build. Committed to seeing the potential of the urban landscape, we re-entitle, rezone, and develop underutilized parcels, building energy-efficient homes that are close to jobs, key transportation links, and numerous recreational and entertainment options. Since most of our communities are in mature neighborhoods, they require minimal infrastructure, helping to keep construction costs low, taxes reasonable, and home prices attainable. Each Olson community name includes the word “walk” because our vision is for homeowners to be able to exit their front door and walk to shopping, restaurants, cafes, and schools, engaging with their neighbors and becoming part of the fabric of their cities.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Purchase Experience Testimonials from Real Homebuyers

Claremont, CA, on Oct 20, 2026

[name removed] and [name removed] have been a pleasure, and the primary reason we are in the home today! [name removed]'s expertise on the process, caring attitude, and patience made us feel like we were dealing with family. [name removed] has given countless hours and effort to making sure the home is as comfortable as possible! Both carried and represented the [name removed] brand at the highest level!

5.0
Verified Homeowner
Claremont, on Oct 24, 2026

Ease of move in, home quality. There are a few design aspects that don’t make sense (a door doesn’t open all the way and goes into the bathroom) but other than that, it’s great.

4.8
Verified Homeowner
Claremont, CA, on Oct 13, 2026

Communication from [name removed] was exceptional.

5.0
Verified Homeowner
Claremont, on Oct 24, 2026

I like most about [name removed] homes is that they are friendly, supportive, and fixes issues. I’m very grateful for the team for always being there for us & making sure we are comfortable & happy. Thank you for everything! We are very appreciative of work they put in! A Highly recommended company!

5.0
Verified Homeowner
Claremont, on Mar 31, 2026

[name removed] has been extremely helpful throughout the entire process. He is very responsive and always addresses our questions and concerns promptly. We truly appreciate his professionalism and support in helping us resolve issues smoothly.

5.0
Verified Homeowner
Claremont, CA, on Oct 13, 2026

I’m very satisfied with the sales team’s professionalism and the excellent after-sales service provided by [name removed] and his team. The entire home-buying experience has been smooth and pleasant.

5.0
Verified Homeowner
Claremont, CA, on Oct 12, 2026

What I like most is the transparent home-buying process; what I dislike most is that the payment method doesn't accept cashier check drafts.

5.0
Verified Homeowner
Claremont, CA, on Aug 26, 2026

I think the quality of people is really high, my wife and I have felt very supported by nearly everyone we worked with. Special shout out to [name removed] for all they do, and [name removed] for her relentless energy and effort. Grateful for you all, my wife and I would recommend this property to friends and family and happy to speak to others in this regard. thank you!

4.8
Verified Homeowner
Claremont, CA, on Jul 12, 2026

The entire process was amazing. I was guided from beginning to end with [name removed] and [name removed] (US [name removed]). Additionally, [name removed] has also been very helpful. Overall, I am very pleased.

5.0
Verified Homeowner
Claremont, CA, on May 15, 2026

Good overall experience with the team. However, the process can be better if more in person interactions are involved.

4.0
Verified Homeowner
Claremont, CA , on May 11, 2026

[name removed] and [name removed] were so great, I feel like you have good people and it showed through the experience.

5.0
Verified Homeowner
Claremont, CA , on Mar 24, 2026

I like customer service [name removed] who always takes care of my questions and concerns.

4.9
Verified Homeowner
Claremont, CA , on Feb 02, 2026

We were treated with smiling faces , always friendly and accessible to questions and concerns

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Claremont, CA, on Oct 20, 2026

[name removed] and [name removed] have been a pleasure, and the primary reason we are in the home today! [name removed]'s expertise on the process, caring attitude, and patience made us feel like we were dealing with family. [name removed] has given countless hours and effort to making sure the home is as comfortable as possible! Both carried and represented the [name removed] brand at the highest level!

5.0
Verified Homeowner
Claremont, CA, on Oct 13, 2026

Communication from [name removed] was exceptional.

5.0
Verified Homeowner
Claremont, CA, on Oct 13, 2026

I’m very satisfied with the sales team’s professionalism and the excellent after-sales service provided by [name removed] and his team. The entire home-buying experience has been smooth and pleasant.

5.0
Verified Homeowner
Claremont, CA, on Oct 12, 2026

What I like most is the transparent home-buying process; what I dislike most is that the payment method doesn't accept cashier check drafts.

5.0
Verified Homeowner
Claremont, CA, on Aug 26, 2026

I think the quality of people is really high, my wife and I have felt very supported by nearly everyone we worked with. Special shout out to [name removed] for all they do, and [name removed] for her relentless energy and effort. Grateful for you all, my wife and I would recommend this property to friends and family and happy to speak to others in this regard. thank you!

4.8
Verified Homeowner
Claremont, CA, on Jul 12, 2026

The entire process was amazing. I was guided from beginning to end with [name removed] and [name removed] (US [name removed]). Additionally, [name removed] has also been very helpful. Overall, I am very pleased.

5.0
Verified Homeowner
Claremont, CA, on May 15, 2026

Good overall experience with the team. However, the process can be better if more in person interactions are involved.

4.0
Verified Homeowner
Claremont, CA , on May 11, 2026

[name removed] and [name removed] were so great, I feel like you have good people and it showed through the experience.

5.0
Verified Homeowner
Claremont, CA , on Mar 24, 2026

I like customer service [name removed] who always takes care of my questions and concerns.

4.9
Verified Homeowner
Claremont, CA , on Feb 02, 2026

We were treated with smiling faces , always friendly and accessible to questions and concerns

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Claremont, on Oct 24, 2026

Ease of move in, home quality. There are a few design aspects that don’t make sense (a door doesn’t open all the way and goes into the bathroom) but other than that, it’s great.

4.8
Verified Homeowner
Claremont, on Oct 24, 2026

I like most about [name removed] homes is that they are friendly, supportive, and fixes issues. I’m very grateful for the team for always being there for us & making sure we are comfortable & happy. Thank you for everything! We are very appreciative of work they put in! A Highly recommended company!

5.0
Verified Homeowner
Claremont, on Mar 31, 2026

[name removed] has been extremely helpful throughout the entire process. He is very responsive and always addresses our questions and concerns promptly. We truly appreciate his professionalism and support in helping us resolve issues smoothly.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet