Homebuilder Ratings & Reviews

Olson Homes Reviews

517 Homeowner Reviews Completed Sep 2024 - Mar 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Compton, CA, on Feb 23, 2026

I really appreciated the home visits with [name removed] at move-in, mid-year, and the upcoming 10-month check. They were very reassuring and helped put me at ease.

5.0
Verified Homeowner
La Habra, CA, on Feb 13, 2026

I like the most in their kindnesses

5.0
Verified Homeowner
La Habra, CA, on Feb 13, 2026

Clear communication and everyone was very accomodating

5.0
Verified Homeowner
La Habra, CA, on Feb 13, 2026

Everyone is so responsive and friendly! We’ve been able to get maintenance requests quickly and all of our check ins have been pleasant.

5.0
Verified Homeowner
Garden Grove, CA, on Feb 08, 2026

I like your team members and your efficient design.

4.8
Verified Homeowner
Compton, CA, on Feb 03, 2026

The process was smooth and questions/concerns were addressed with no issues.

5.0
Verified Homeowner
Claremont, CA , on Feb 02, 2026

We were treated with smiling faces , always friendly and accessible to questions and concerns

5.0
Verified Homeowner
La Habra, CA, on Jan 28, 2026

[name removed] is a great representative of your company. He has been attentive to our needs and we are very happy with living here.

5.0
Verified Homeowner
Torrance, CA, on Jan 27, 2026

[name removed] made a process easier of purchasing home from day one. Definitely meets the needs and expectations. Very happy to work with [name removed] to resolve the problem if any.

5.0
Verified Homeowner
Torrance, CA, on Jan 26, 2026

Like: Smooth process overall Dislike: Felt rushed

4.0
Verified Homeowner
Compton, CA, on Jan 26, 2026

I like that you still get to work with them after you buy the home for up to 5 years, based on certain warranties and insurance coverages.

4.3
Verified Homeowner
Compton, CA, on Jan 26, 2026

I had a good experience. Keep up the good work.

5.0
Verified Homeowner
Compton, CA, on Jan 22, 2026

Someone has been available to help every step of the way

5.0
Verified Homeowner
La Habra, CA, on Jan 16, 2026

Everything’s been great

5.0
Verified Homeowner
La Habra, CA, on Jan 13, 2026

Exceptional communication and customer service from the whole team. I felt taken care of every step of the way, everyone turned what was initially an intimidating experience to a very pleasant one.

5.0
Verified Homeowner
Downey, CA, on Jan 11, 2026

This is my first purchase and the process of owning this property was so easy. All the people of olson homes was so professional and guided me on every steps of purchasing this home.

5.0
Verified Homeowner
Downey, CA, on Jan 08, 2026

[name removed], Jan, and [name removed] have all been wonderful to work with. From the start of the process [name removed] was always available to answer any questions that arose. [name removed] has been great in following up with issues with the home after we moved in. There was a pretty major issue with the granite counter and the kitchen backsplash tiles but they were taken care of in a timely manner

5.0
Verified Homeowner
Garden Grove, CA, on Jan 05, 2026

Likes: every member of the team are accessible, wonderfully nice and helpful. I was informed along the whole process.

4.9
Verified Homeowner
Downey, CA, on Jan 04, 2026

[name removed], [name removed] and [name removed] where awesome to work with. Great team

5.0
Verified Homeowner
Downey, CA, on Jan 02, 2026

[name removed], [name removed], and [name removed] have been very helpful. They made the experience very smooth and are the main reason I am as happy as I am.

5.0
Verified Homeowner

Builder Profile

#1 Builder for Best Overall Customer Experience
2017-2018 & 2020!

Each Olson community starts with a simple question. How can we give homeowners the best quality of life possible? The answer starts with where we build. Committed to seeing the potential of the urban landscape, we re-entitle, rezone, and develop underutilized parcels, building energy-efficient homes that are close to jobs, key transportation links, and numerous recreational and entertainment options. Since most of our communities are in mature neighborhoods, they require minimal infrastructure, helping to keep construction costs low, taxes reasonable, and home prices attainable. Each Olson community name includes the word “walk” because our vision is for homeowners to be able to exit their front door and walk to shopping, restaurants, cafes, and schools, engaging with their neighbors and becoming part of the fabric of their cities.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.