Homebuilder Ratings & Reviews

Olson Homes Reviews

523 Homeowner Reviews Completed Apr 2024 - Oct 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Compton, CA, on Oct 27, 2025

I had an excellent experience with Olson Homes from start to finish. The entire team was professional, responsive, and genuinely invested in creating a beautiful home. Their attention to detail, quality craftsmanship, and thoughtful design truly set them apart. The process was smooth and transparent — every step, from the initial walkthrough to closing, was handled with care and clear communication. Any questions I had were answered quickly, and I always felt supported throughout the build. The finished home exceeded my expectations. The layout is well thought out, the finishes are beautiful, and you can tell Olson Homes takes great pride in their work. I would absolutely recommend Olson Homes to anyone looking for a builder that combines modern design with top-notch customer service.

5.0
Verified Homeowner
La Habra, CA, on Oct 25, 2025

I liked how [name removed] finished the home with nice look. But I did not like the fact that the switch for 1st floor staircase is not next to the door to the garage.

5.0
Verified Homeowner
Compton, CA, on Oct 25, 2025

The quality of the house is top tier. I’m confident about everything being in the best shape.

4.8
Verified Homeowner
Hacienda Heights, CA, on Oct 22, 2025

We liked Having [name removed] by our side for this experience is what we liked the most about Olson Homes.

5.0
Verified Homeowner
Long Beach, CA, on Oct 21, 2025

I love the quality of the homes. Make sure that every part of the home will last a long time. The materials are exceptional and tastefully designed. I’ve always had someone to contact and known who to contact for any reason. They have set up and helped the [name removed] community to run its own HOA. They always listen to concerns or questions. I would definitely build again with Olson Homes.

5.0
Verified Homeowner
Compton, CA, on Oct 19, 2025

What I dislike most is the inability to move a variety of furniture into my place due to small entry way. What I did like about my purchase is the ability to call on someone when a problem arises and the friendly employees that work for the company..

4.5
Verified Homeowner
Long Beach, CA, on Oct 19, 2025

Thank you so much, I had an amazing experience buying my first house.

5.0
Verified Homeowner
La Habra, CA, on Oct 14, 2025

Love it here! no complaints at all :)

4.6
Verified Homeowner
Compton, CA, on Sep 30, 2025

The whole experience was a breeze. Everyone was so welcomed and helpful. I will definitely share with family and friends.

5.0
Verified Homeowner
La Habra, CA, on Sep 30, 2025

The customer service has been amazing- everyone has been extremely responsive and attentive and has followed through anytime we've needed assistance.

4.9
Verified Homeowner
Compton, CA, on Sep 29, 2025

My remote for coming in and out still don’t work. It’s a major issue specially being a woman at night coming in from work.

2.8
Verified Homeowner
Compton, CA, on Sep 29, 2025

What I like most about my experience with [name removed] is their professionalism yet personal appeal. Although this was a major business transaction I never felt that [name removed] didn’t make my interests a priority. And yet, cultivated a new family with them and my new community.

5.0
Verified Homeowner
Hacienda Heights, CA, on Sep 29, 2025

[name removed] was super helpful arrange for yearend follow up. Very very courteous and easy to follow up.

5.0
Verified Homeowner
Compton, CA, on Sep 25, 2025

[name removed] and [name removed] were amazing—always available to answer questions throughout the entire process. [name removed] was incredible at move-in, helping to streamline any issues I had afterward.

5.0
Verified Homeowner
Compton, CA, on Sep 12, 2025

Customer service has been exceptional

5.0
Verified Homeowner
Huntington Beach, CA, on Sep 07, 2025

The customer service is outstanding and I appreciate the quality of the materials and construction.

4.6
Verified Homeowner
Compton, CA, on Aug 27, 2025

Solar panels thru sunnova. I closed escrow in February and was forgotten about by Sunnova. I was the only home owner whose solar panels were never turned on. It’s been six months and I’m still waiting to hear from sunnova. I wish we would have NOT closed escrow until all services are set. While the solar panels are paid in full, they are not benefitting me in any way, shape or form. I’ve incurred, to date, over $1000 in electrical bills. And we barely use the AC, I don’t charge my electrical car here either. I’ve accumulated probably $150 in charging bills (for charging thru EVGo and PowerFlex at work - reloaded 3 times already). Help! So Cal [name removed] has me set up for a solar billing but I’ve no use of my solar panels due to closing prior to completing the process to get my solar panels connected. Of all the units that were serviced by [name removed], I was the ONLY one forgotten about. I had to call to find out what I needed to do to get the solar going. I contacted [name removed] in March to find out what I needed to do and that is when she shared the sunnova situation and found out that my system was left without Sunnova submitting the paperwork. Now, I can’t even get anyone from sunnova on the phone and when I do get someone, no one has answers for me. Not even after spending 3.5 hrs on hold. I don’t think [name removed] should ever work with [name removed] EVER again. They left me hanging - and 6 months later, I’m still hanging; waiting for my system to be turned on. However, [name removed] and [name removed] have been wonderful - helping me, encouraging me (because I’m angry about it but have accepted that I cannnot do anything about it). [name removed] is trying to help on his end as well. It just feels like I was sold something that was forgotten about. That doesn’t feel too good nor does paying these extra UNEXPECTED bills because the solar panels I paid for were never completed. It seems like the spacing between the buildings built after my phase, have more space between the buildings. With mine, I feel like my patio is 4

5.0
Verified Homeowner
Compton, CA, on Aug 19, 2025

Love the personable associates

5.0
Verified Homeowner
La Habra, CA, on Aug 14, 2025

[name removed] is the best!!!

5.0
Verified Homeowner
La Habra, CA, on Aug 12, 2025

[Translated from KO] I like the layout of the house

4.9
Verified Homeowner

Builder Profile

Olson Homes logo
marketing@theolsonco.com

#1 Builder for Best Overall Customer Experience
2017-2018 & 2020!

Each Olson community starts with a simple question. How can we give homeowners the best quality of life possible? The answer starts with where we build. Committed to seeing the potential of the urban landscape, we re-entitle, rezone, and develop underutilized parcels, building energy-efficient homes that are close to jobs, key transportation links, and numerous recreational and entertainment options. Since most of our communities are in mature neighborhoods, they require minimal infrastructure, helping to keep construction costs low, taxes reasonable, and home prices attainable. Each Olson community name includes the word “walk” because our vision is for homeowners to be able to exit their front door and walk to shopping, restaurants, cafes, and schools, engaging with their neighbors and becoming part of the fabric of their cities.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.