Homebuilder Ratings & Reviews

Olson Homes Reviews

503 Homeowner Reviews Completed Feb 2024 - Aug 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Hacienda Heights, CA, on Aug 01, 2025

Our working relationship with [name removed] has turned into a friendship. Our house has turned into a home. We feel blessed.

5.0
Verified Homeowner
La Habra, CA, on Jul 31, 2025

Everything had been great

5.0
Verified Homeowner
La Habra, CA, on Jul 31, 2025

Great experience overall from start to finish! Excellent customer service throughout the entire process. As a first time home buyer, Olson Homes really helped make this as easy as can be. Special thank you to those that helped us along the way, especially [name removed], [name removed] and [name removed].

5.0
Verified Homeowner
La Habra, CA, on Jul 30, 2025

Everyone was kind and very friendly.

5.0
Verified Homeowner
La Habra, CA, on Jul 30, 2025

[Translated from KO] I feel like they are actively trying to solve problems.

4.8
Verified Homeowner
La Habra, CA, on Jul 25, 2025

The team here at Olson walk is awesome we had the pleasure to be in touch in and talk basis with [name removed], [name removed], Jan, [name removed] almost every other day when we see them around and quite honestly we just appreciate how they take care of us and willing to take a few minutes of their busy schedule to educate and help us around with our house. [name removed] is the best he’s personally our go to guy when we need help and he’s always on top of anything!

5.0
Verified Homeowner
La Habra, CA, on Jul 23, 2025

I like how everything is smooth and how Olson Homes is prompt with our concerns and how we feel that they care for the homeowners. I also like how it brings the families together.

5.0
Verified Homeowner
Compton, CA, on Jul 22, 2025

The [name removed] staff was very courteous and helpful from start to finish.

5.0
Verified Homeowner
Compton, CA, on Jul 21, 2025

lots of meetings but i understand they’re necessary

5.0
Verified Homeowner
La Habra, CA, on Jul 20, 2025

Plumbing issue

4.8
Verified Homeowner
Compton, CA, on Jul 19, 2025

[name removed] and Jan were amazing during the process! Since we moved in, [name removed] has been very responsive and helpful! We are sure this was the right option for us!

4.9
Verified Homeowner
La Habra, CA, on Jul 14, 2025

Jan and [name removed] were very helpful and resourceful. They were always available when I reached out and tried their best to resolve any issues or concerns I came across.

4.9
Verified Homeowner
La Habra, CA, on Jul 07, 2025

It was a model that was well done, therefore didn’t have to do to much contract work. The upgrades were wonderful.

5.0
Verified Homeowner
La Habra, CA, on Jul 02, 2025

Very professional, answered questions and provided solutions to issues timely. Easy to reach and communicates well

4.7
Verified Homeowner
La Habra, CA, on Jun 22, 2025

Everything was seamless- especially being a new home buyer

5.0
Verified Homeowner
La Habra, CA, on Jun 11, 2025

follow up care has been excellent

5.0
Verified Homeowner
La Puente, CA , on Jun 11, 2025

The recent annual home inspection, I couldn’t be more satisfied. ,[name removed] was incredibly easy to communicate with responsive, clear, and professional from the start to finish. Excellent service all around!

4.7
Verified Homeowner
La Puente, CA , on Jun 10, 2025

I loved [name removed] and how they handle business and homeowners. [name removed] was great at communicating and made sure he took care of any issue I had. If I buy another home in the future I hope it’s an [name removed] home.

5.0
Verified Homeowner
La Puente, CA , on Jun 08, 2025

[name removed] made our experience the best we could have ever imagined after having a very stressful escrow thinking we made a mistake. Forever grateful for Mr [name removed].

5.0
Verified Homeowner
La Habra, CA, on Jun 05, 2025

Bery thorough check up

5.0
Verified Homeowner

Builder Profile

#1 Builder for Best Overall Customer Experience
2017-2018 & 2020!

Each Olson community starts with a simple question. How can we give homeowners the best quality of life possible? The answer starts with where we build. Committed to seeing the potential of the urban landscape, we re-entitle, rezone, and develop underutilized parcels, building energy-efficient homes that are close to jobs, key transportation links, and numerous recreational and entertainment options. Since most of our communities are in mature neighborhoods, they require minimal infrastructure, helping to keep construction costs low, taxes reasonable, and home prices attainable. Each Olson community name includes the word “walk” because our vision is for homeowners to be able to exit their front door and walk to shopping, restaurants, cafes, and schools, engaging with their neighbors and becoming part of the fabric of their cities.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.