Homebuilder Ratings & Reviews

Olson Homes Reviews

522 Homeowner Reviews Completed Oct 2024 - Apr 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Claremont, CA , on Mar 31, 2026

Matt has been extremely helpful throughout the entire process. He is very responsive and always addresses our questions and concerns promptly. We truly appreciate his professionalism and support in helping us resolve issues smoothly.

5.0
Verified Homeowner
La Habra, CA, on Mar 29, 2026

Love our home layout, however my husband and I were talking and saying that we would have been okay not having a balcony and having more space for a living/dining space instead.

4.9
Verified Homeowner
Claremont, CA , on Mar 24, 2026

I like customer service Matt who always takes care of my questions and concerns.

4.9
Verified Homeowner
Compton, CA, on Mar 03, 2026

What I liked most about Olson Homes was the wonderful team that worked and assisted me through the process of purchasing my home. What I liked least about Olson was that I felt I could have been more informed about design choices/options.

4.9
Verified Homeowner
Compton, CA, on Feb 23, 2026

I really appreciated the home visits with Jason at move-in, mid-year, and the upcoming 10-month check. They were very reassuring and helped put me at ease.

5.0
Verified Homeowner
La Habra, CA, on Feb 13, 2026

I like the most in their kindnesses

5.0
Verified Homeowner
La Habra, CA, on Feb 13, 2026

Clear communication and everyone was very accomodating

5.0
Verified Homeowner
La Habra, CA, on Feb 13, 2026

Everyone is so responsive and friendly! We’ve been able to get maintenance requests quickly and all of our check ins have been pleasant.

5.0
Verified Homeowner
Garden Grove, CA, on Feb 08, 2026

I like your team members and your efficient design.

4.8
Verified Homeowner
Compton, CA, on Feb 03, 2026

The process was smooth and questions/concerns were addressed with no issues.

5.0
Verified Homeowner
Claremont, CA , on Feb 02, 2026

We were treated with smiling faces , always friendly and accessible to questions and concerns

5.0
Verified Homeowner
La Habra, CA, on Jan 28, 2026

Matt is a great representative of your company. He has been attentive to our needs and we are very happy with living here.

5.0
Verified Homeowner
Torrance, CA, on Jan 27, 2026

Jessica made a process easier of purchasing home from day one. Definitely meets the needs and expectations. Very happy to work with Jason to resolve the problem if any.

5.0
Verified Homeowner
Torrance, CA, on Jan 26, 2026

Like: Smooth process overall Dislike: Felt rushed

4.0
Verified Homeowner
Compton, CA, on Jan 26, 2026

I like that you still get to work with them after you buy the home for up to 5 years, based on certain warranties and insurance coverages.

4.3
Verified Homeowner
Compton, CA, on Jan 26, 2026

I had a good experience. Keep up the good work.

5.0
Verified Homeowner
Compton, CA, on Jan 22, 2026

Someone has been available to help every step of the way

5.0
Verified Homeowner
La Habra, CA, on Jan 16, 2026

Everything’s been great

5.0
Verified Homeowner
La Habra, CA, on Jan 13, 2026

Exceptional communication and customer service from the whole team. I felt taken care of every step of the way, everyone turned what was initially an intimidating experience to a very pleasant one.

5.0
Verified Homeowner
Downey, CA, on Jan 11, 2026

This is my first purchase and the process of owning this property was so easy. All the people of olson homes was so professional and guided me on every steps of purchasing this home.

5.0
Verified Homeowner

Builder Profile

#1 Builder for Best Overall Customer Experience
2017-2018 & 2020!

Each Olson community starts with a simple question. How can we give homeowners the best quality of life possible? The answer starts with where we build. Committed to seeing the potential of the urban landscape, we re-entitle, rezone, and develop underutilized parcels, building energy-efficient homes that are close to jobs, key transportation links, and numerous recreational and entertainment options. Since most of our communities are in mature neighborhoods, they require minimal infrastructure, helping to keep construction costs low, taxes reasonable, and home prices attainable. Each Olson community name includes the word “walk” because our vision is for homeowners to be able to exit their front door and walk to shopping, restaurants, cafes, and schools, engaging with their neighbors and becoming part of the fabric of their cities.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.