Homebuilder Ratings & Reviews

Olson Homes Reviews

513 Homeowner Reviews Completed Nov 2024 - May 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

La Habra, CA, on Apr 29, 2026

I truly appreciate the follow up visits from [name removed]. He's wonderful to work with, he's the biggest reason for my appreciation for Olson Homes.

5.0
Verified Homeowner
Downey, CA, on Apr 28, 2026

I liked the communication that the folks from [name removed] share with the homeowners, from start to end of the buying process.

4.9
Verified Homeowner
Torrance, CA, on Apr 28, 2026

The [name removed] home team of [name removed] we like the most! Unfortunately, getting a loan from US [name removed] and LACDA paper work was most dislike procedure. Very tedious! At one point, we had given up!

4.8
Verified Homeowner
La Habra, CA, on Apr 28, 2026

Everyone at Olson Homes has been a pleasure to work with. An absolutely exceptional team that makes you feel so well taken care of!

5.0
Verified Homeowner
La Habra, CA, on Apr 27, 2026

Service

5.0
Verified Homeowner
La Habra, CA, on Apr 26, 2026

ease of process throughout building and purchasing

4.8
Verified Homeowner
La Habra, CA, on Apr 23, 2026

Working with [name removed] and [name removed] makes the transition easy to move into your home.

4.9
Verified Homeowner
La Habra, CA, on Apr 22, 2026

I liked how involved they are from the beginning to present. I enjoy the check ups so I can discuss issues that may arise. I like that they are very responsive to any questions I have.

5.0
Verified Homeowner
La Habra, CA, on Apr 17, 2026

sorin has been a great rep and he’s always easy to reach out to

5.0
Verified Homeowner
Torrance, CA, on Apr 15, 2026

What I liked most is how Olsen Homes communicated very well with any questions we had.

4.4
Verified Homeowner
Downey, CA, on Apr 15, 2026

Move in wait.

5.0
Verified Homeowner
Claremont, CA , on Mar 31, 2026

[name removed] has been extremely helpful throughout the entire process. He is very responsive and always addresses our questions and concerns promptly. We truly appreciate his professionalism and support in helping us resolve issues smoothly.

5.0
Verified Homeowner
La Habra, CA, on Mar 29, 2026

Love our home layout, however my husband and I were talking and saying that we would have been okay not having a balcony and having more space for a living/dining space instead.

4.9
Verified Homeowner
Claremont, CA , on Mar 24, 2026

I like customer service [name removed] who always takes care of my questions and concerns.

4.9
Verified Homeowner
Compton, CA, on Mar 03, 2026

What I liked most about Olson Homes was the wonderful team that worked and assisted me through the process of purchasing my home. What I liked least about [name removed] was that I felt I could have been more informed about design choices/options.

4.9
Verified Homeowner
Compton, CA, on Feb 23, 2026

I really appreciated the home visits with [name removed] at move-in, mid-year, and the upcoming 10-month check. They were very reassuring and helped put me at ease.

5.0
Verified Homeowner
La Habra, CA, on Feb 13, 2026

I like the most in their kindnesses

5.0
Verified Homeowner
La Habra, CA, on Feb 13, 2026

Clear communication and everyone was very accomodating

5.0
Verified Homeowner
La Habra, CA, on Feb 13, 2026

Everyone is so responsive and friendly! We’ve been able to get maintenance requests quickly and all of our check ins have been pleasant.

5.0
Verified Homeowner
Garden Grove, CA, on Feb 08, 2026

I like your team members and your efficient design.

4.8
Verified Homeowner

Builder Profile

#1 Builder for Best Overall Customer Experience
2017-2018 & 2020!

Each Olson community starts with a simple question. How can we give homeowners the best quality of life possible? The answer starts with where we build. Committed to seeing the potential of the urban landscape, we re-entitle, rezone, and develop underutilized parcels, building energy-efficient homes that are close to jobs, key transportation links, and numerous recreational and entertainment options. Since most of our communities are in mature neighborhoods, they require minimal infrastructure, helping to keep construction costs low, taxes reasonable, and home prices attainable. Each Olson community name includes the word “walk” because our vision is for homeowners to be able to exit their front door and walk to shopping, restaurants, cafes, and schools, engaging with their neighbors and becoming part of the fabric of their cities.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.