Homebuilder Ratings & Reviews

Olson Homes Reviews

504 Homeowner Reviews Completed Jan 2025 - Jul 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Compton, CA, on Jul 19, 2026

I had a wonderful experience selecting my upgrades. The love in process and periodic check ins were so helpful.

5.0
Verified Homeowner
Compton, CA, on Jul 15, 2026

[name removed] is an amazing intermediary. He helps me to feel confident about resolving any question or concerns I may have about the maintenance and upkeep of my new home.

4.6
Verified Homeowner
Claremont, CA, on Jul 12, 2026

The entire process was amazing. I was guided from beginning to end with [name removed] and [name removed] (US [name removed]). Additionally, [name removed] has also been very helpful. Overall, I am very pleased.

5.0
Verified Homeowner
Downey, CA, on Jul 06, 2026

Customer service warranty rep,[name removed]

5.0
Verified Homeowner
Compton, CA, on Jul 01, 2026

[name removed] been a great help to me and my family

5.0
Verified Homeowner
Torrance, CA, on Jun 24, 2026

The entire process was well organized, communication was clear, and all questions were answered promptly.

5.0
Verified Homeowner
Compton, CA, on Jun 12, 2026

I love my home. Thank you so much.

5.0
Verified Homeowner
Torrance, CA, on Jun 11, 2026

I don’t like the roofing company that work with [name removed]. They are hard to get a hold of and don’t respond quickly.

3.6
Verified Homeowner
Compton, CA, on Jun 10, 2026

I like about communicating with people.

5.0
Verified Homeowner
La Habra, CA, on Jun 03, 2026

Olson Homes have been keeping its promises from the beginning whether it was the sales cycle, discussion for upgrades, questions on repairs, etc.

5.0
Verified Homeowner
Compton, CA, on Jun 03, 2026

[name removed] has been amazing since we moved in.

4.9
Verified Homeowner
Compton, CA, on May 31, 2026

I like how responsive they are whenever you have a question or concern.

5.0
Verified Homeowner
Garden Grove, CA, on May 30, 2026

Great communication and responsiveness throughout the entire process. They kept me informed at each stage, were available to answer questions, and took my preferences into consideration. They made the home-buying process feel organized, which helped make the experience much less stressful.

5.0
Verified Homeowner
Compton, CA, on May 26, 2026

From the time I first met [name removed] and [name removed], to the time they show us the house explained the whole process to the time they turn the house key to us, it was a great experience. People told us buying a house will be stressful. But with the help of [name removed] and [name removed] they makes everything looks so simple. The house the we got from [name removed] are incredibly beautiful, me and my family loves it! I will for sure recommend it to my friends and family. And also [name removed] he makes sure the house everything’s working and looks great.

5.0
Verified Homeowner
Compton, CA, on May 21, 2026

Olson Homes staff are very helpful and extremely professional. They responded quick to any request

5.0
Verified Homeowner
Garden Grove, CA, on May 20, 2026

Customer service and follow up is amazing, [name removed] and [name removed] are amazing

5.0
Verified Homeowner
La Habra, CA, on May 16, 2026

I love how helpful and responsive [name removed] has been! There is no request to small that [name removed] hasn’t been able to find an answer for. He definitely makes it easy to reach out if we have any concerns about the house and he is very knowledgeable and helpful, we love working with him!

5.0
Verified Homeowner
Claremont, CA, on May 15, 2026

Good overall experience with the team. However, the process can be better if more in person interactions are involved.

4.0
Verified Homeowner
Garden Grove, CA, on May 12, 2026

I really appreciate the customer service and the personal attention I feel that I get when anything comes up.

5.0
Verified Homeowner
Claremont, CA , on May 11, 2026

[name removed] and [name removed] were so great, I feel like you have good people and it showed through the experience.

5.0
Verified Homeowner

Builder Profile

#1 Builder for Best Overall Customer Experience
2017-2018 & 2020!

Each Olson community starts with a simple question. How can we give homeowners the best quality of life possible? The answer starts with where we build. Committed to seeing the potential of the urban landscape, we re-entitle, rezone, and develop underutilized parcels, building energy-efficient homes that are close to jobs, key transportation links, and numerous recreational and entertainment options. Since most of our communities are in mature neighborhoods, they require minimal infrastructure, helping to keep construction costs low, taxes reasonable, and home prices attainable. Each Olson community name includes the word “walk” because our vision is for homeowners to be able to exit their front door and walk to shopping, restaurants, cafes, and schools, engaging with their neighbors and becoming part of the fabric of their cities.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.