Top Homebuilder Ratings & Reviews

Olson Homes

Laurel Walk - La Mirada

51 Homeowner Reviews Completed Jun 2022 - Feb 2023

Overall Satisfaction

4.8
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.9

Home Personalization Experience

4.9

Construction Experience

4.8

Customer Care Experience

4.9

Home Readiness

4.8

Installation & Workmanship

4.7

Community Profile

#1 Builder for Best Overall Customer Experience
2017-2018 & 2020!

Each Olson community starts with a simple question. How can we give homeowners the best quality of life possible? The answer starts with where we build. Committed to seeing the potential of the urban landscape, we re-entitle, rezone, and develop underutilized parcels, building energy-efficient homes that are close to jobs, key transportation links, and numerous recreational and entertainment options. Since most of our communities are in mature neighborhoods, they require minimal infrastructure, helping to keep construction costs low, taxes reasonable, and home prices attainable. Each Olson community name includes the word “walk” because our vision is for homeowners to be able to exit their front door and walk to shopping, restaurants, cafes, and schools, engaging with their neighbors and becoming part of the fabric of their cities.

Driving Directions
Request More Info

MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Purchase Experience Testimonials from Real Homebuyers

La Mirada, CA, on Dec 06, 2022

The team from Olson Homes were very accommodating. Made the move in process easy and stress free

5.0
Verified Homeowner
La Mirada, on Jan 27, 2023

You can tell that [name removed] is just not in it for the business of selling houses and making profits. I can tell that they are truly proud of the quality of the houses they build and stand by their products and customer service. When you work with a company that prides itself on the quality of their work and reputation of their brand, the whole experience of buying a home which can be painstakingly complicated and long process becomes extremely easy and enjoyable. Their continued initiative of following up with the homebuyers and resolving issues and inquiries after moving in has been just as attentive as before, which is rare to come across.

5.0
Verified Homeowner
La Mirada, CA, on Nov 18, 2022

Liked: -The sales representatives and warranty coordinators and builder foreman are extremely helpful in answering all questions. I really have enjoyed working with [name removed] the sales rep and [name removed] the warranty coordinator. They get stuff done and timely. -the house is modernize and great style for modern dislikes: -granite countertops appear not to match in an area and have a significant scratch marking, didn't catch this or realize this until move in. Appears they installed mismatching granite possibly and got a scratch upon installation or builder work. -they paint the interior with a flat paint, instead of a satin which is much easier to clean or touch up -garages are a bit small for two car garage

4.8
Verified Homeowner
La Mirada, on Jan 03, 2023

Great. Strongly recommended.

5.0
Verified Homeowner
La Mirada, CA, on Sep 29, 2022

[Translated from KO] It was good to update the construction progress from time to time.

4.8
Verified Homeowner
La Mirada, on Oct 29, 2022

Everything has been good

5.0
Verified Homeowner
La Mirada, CA, on Sep 20, 2022

Almost everything was good, small room to improvement on human error

4.2
Verified Homeowner
La Mirada, on Oct 27, 2022

Customer care experience by [name removed] and the warranty service is a 10/10.

3.6
Verified Homeowner
La Mirada, CA, on Aug 26, 2022

All good!

5.0
Verified Homeowner
La Mirada, on Oct 27, 2022

[name removed] has done an excellent job following any issues that we had.

5.0
Verified Homeowner
La Mirada, CA, on Aug 11, 2022

Several yellow spots and the company that pre-wired my living room did an awful job nothing about my center speaker is centered.

4.1
Verified Homeowner
La Mirada, CA, on Aug 06, 2022

I was really impressed by Olson Company service. When I moved in this June, I needed to hook up my laundry and dryer. The director of construction, [name removed] was very proactive and he helped me to communicate with Best buy. I was very impressed and satisfied how he handled the issue from Best buy ( which was totally their fault). And [name removed] was very kind and helpful to follow up after moving in. Thank you very much for your hard work.

5.0
Verified Homeowner
La Mirada, CA, on Jun 29, 2022

From the contractors to the sales team, the atmosphere and communication was great.

5.0
Verified Homeowner
La Mirada, CA, on Jun 18, 2022

The staff members are very friendly and helped me a lot.

5.0
Verified Homeowner
La Mirada, CA, on Jun 16, 2022

Loved the people who helped us along the way. [name removed], [name removed], [name removed], and [name removed] were all very helpful to us and still are through this process.

5.0
Verified Homeowner
La Mirada, CA, on Jun 14, 2022

The overall purchase process was great. We appreciated the detailed follow up and email communications. Upon our HBO, there were some general things that were not working well- such as the AC. The overall follow up was great, but maybe one area of improvement would be able to expedite the "ticket" process. For example, it closing in on 2 months to have cabinets and ceiling fan to be fixed. All in all, we really appreciated the professionalism of [name removed] and would recommend to purchase for families and friends!

4.7
Verified Homeowner
La Mirada, CA, on Jun 10, 2022

There was nothing to complain about the purchase experience. Both the [name removed] Advisors and the preferred lender were very cooperative and had thorough communication.

4.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

La Mirada, CA, on Dec 06, 2022

The team from Olson Homes were very accommodating. Made the move in process easy and stress free

5.0
Verified Homeowner
La Mirada, CA, on Nov 18, 2022

Liked: -The sales representatives and warranty coordinators and builder foreman are extremely helpful in answering all questions. I really have enjoyed working with [name removed] the sales rep and [name removed] the warranty coordinator. They get stuff done and timely. -the house is modernize and great style for modern dislikes: -granite countertops appear not to match in an area and have a significant scratch marking, didn't catch this or realize this until move in. Appears they installed mismatching granite possibly and got a scratch upon installation or builder work. -they paint the interior with a flat paint, instead of a satin which is much easier to clean or touch up -garages are a bit small for two car garage

4.8
Verified Homeowner
La Mirada, CA, on Sep 29, 2022

[Translated from KO] It was good to update the construction progress from time to time.

4.8
Verified Homeowner
La Mirada, CA, on Sep 20, 2022

Almost everything was good, small room to improvement on human error

4.2
Verified Homeowner
La Mirada, CA, on Aug 26, 2022

All good!

5.0
Verified Homeowner
La Mirada, CA, on Aug 11, 2022

Several yellow spots and the company that pre-wired my living room did an awful job nothing about my center speaker is centered.

4.1
Verified Homeowner
La Mirada, CA, on Aug 06, 2022

I was really impressed by Olson Company service. When I moved in this June, I needed to hook up my laundry and dryer. The director of construction, [name removed] was very proactive and he helped me to communicate with Best buy. I was very impressed and satisfied how he handled the issue from Best buy ( which was totally their fault). And [name removed] was very kind and helpful to follow up after moving in. Thank you very much for your hard work.

5.0
Verified Homeowner
La Mirada, CA, on Jun 29, 2022

From the contractors to the sales team, the atmosphere and communication was great.

5.0
Verified Homeowner
La Mirada, CA, on Jun 18, 2022

The staff members are very friendly and helped me a lot.

5.0
Verified Homeowner
La Mirada, CA, on Jun 16, 2022

Loved the people who helped us along the way. [name removed], [name removed], [name removed], and [name removed] were all very helpful to us and still are through this process.

5.0
Verified Homeowner
La Mirada, CA, on Jun 14, 2022

The overall purchase process was great. We appreciated the detailed follow up and email communications. Upon our HBO, there were some general things that were not working well- such as the AC. The overall follow up was great, but maybe one area of improvement would be able to expedite the "ticket" process. For example, it closing in on 2 months to have cabinets and ceiling fan to be fixed. All in all, we really appreciated the professionalism of [name removed] and would recommend to purchase for families and friends!

4.7
Verified Homeowner
La Mirada, CA, on Jun 10, 2022

There was nothing to complain about the purchase experience. Both the [name removed] Advisors and the preferred lender were very cooperative and had thorough communication.

4.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

La Mirada, on Jan 27, 2023

You can tell that [name removed] is just not in it for the business of selling houses and making profits. I can tell that they are truly proud of the quality of the houses they build and stand by their products and customer service. When you work with a company that prides itself on the quality of their work and reputation of their brand, the whole experience of buying a home which can be painstakingly complicated and long process becomes extremely easy and enjoyable. Their continued initiative of following up with the homebuyers and resolving issues and inquiries after moving in has been just as attentive as before, which is rare to come across.

5.0
Verified Homeowner
La Mirada, on Jan 03, 2023

Great. Strongly recommended.

5.0
Verified Homeowner
La Mirada, on Oct 29, 2022

Everything has been good

5.0
Verified Homeowner
La Mirada, on Oct 27, 2022

Customer care experience by [name removed] and the warranty service is a 10/10.

3.6
Verified Homeowner
La Mirada, on Oct 27, 2022

[name removed] has done an excellent job following any issues that we had.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet