Top Homebuilder Ratings & Reviews

Olson Homes

Flora Walk

37 Homeowner Reviews Completed May 2021 - Dec 2021

Overall Satisfaction

4.8
Customers' overall satisfaction
4.8
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.9

Home Personalization Experience

4.7

Lender Experience

4.9

Construction Experience

4.8

Customer Care Experience

4.9

Home Readiness

4.6

Installation & Workmanship

4.8

Community Profile

Sold Out!

Put down roots at Flora Walk, where you can experience more of what matters. Located in the coveted South Bay area, these townhomes are the perfect setting for your active, metropolitan lifestyle. Set within minutes of trend-setting entertainment, shopping and cuisine, this special neighborhood is a delight for those who seek SoCal fun and culture. Stroll or bike through nearby Wilson Park. Be sure to pause for fresh veggies at the Torrance Certified Farmers’ Market. If the seaside is more your style, head to nearby Redondo Beach and bury your toes in warm sands.  Flora Walk’s prime position puts Downtown LA (DTLA to locals) within easy reach. Catch a world-renowned theater performance. Snag a rezzy at a hot new bistro. Or maybe you’re off to the office. Whatever you choose, you’ve got more time for fun and less for commuting. Come see Flora Walk in the South Bay.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Purchase Experience Testimonials from Real Homebuyers

Torrance, CA, on Oct 05, 2021

All the representatives made our home buying process an amazing experience!

5.0
Verified Homeowner
Torrance, on Oct 22, 2021

The [name removed] team has been very helpful on helping me with my warranty service /customer care.

4.7
Verified Homeowner
Torrance, CA, on Oct 02, 2021

I liked everything. Was a easy move.

5.0
Verified Homeowner
Torrance, on Oct 21, 2021

So far the issues we have brought up have been completed or are in work for a solution.

5.0
Verified Homeowner
Torrance, CA, on Sep 09, 2021

Very informative and clear process

5.0
Verified Homeowner
Torrance, on Oct 17, 2021

It has been great! Everyone has been extremely helpful along the way. [name removed], [name removed], [name removed] and [name removed] made the experience a very pleasant one.

5.0
Verified Homeowner
Torrance, CA, on Sep 07, 2021

I felt that the works or installation of cabinets and doors were rushed due to deadline. Since closing i found issues of doors misalignment or i may say the called it " bubble", paint chips, space between walls etc...

4.3
Verified Homeowner
Torrance, CA, on Aug 25, 2021

We only had 1 major issue with the purchase/move-in and it's still an ongoing issue 7 weeks after our move-in date of 7/7/21. The LG washer which we purchased together with the home never worked and it's been such a pain in the XXXXX dealing with LG customer service. They sent us an amateur technician on the first scheduled repair service who severely mishandled the appliances, didn't seem to know what he was doing or checking for and did not properly reattach the drain pipe after he was done inspecting the washer. I've gotten in touch with LG customer support at least 10x since, was directed to a new agent everytime and had to explain the same issue over and over again. Now they scheduled us with the same incompetent technician but we're unable to do anything about it because we're tired of having to go to the laundromat to do our laundry.

4.9
Verified Homeowner
Torrance, CA, on Aug 24, 2021

The home buying experience has been very pleasant with the strong team here at Florawalk. Jan & [name removed] - They have listened to all my concerns and questions since the first appointment of the model tour until the closing of the escrow. They are exceptionally outstanding home advisors. Jan helped me so much to address all the items to close everything on time. [name removed] shared his talent and provided outstanding status update every week (videos/walkthroughs on his construction update emails). [name removed] from [name removed] [name removed] - He is the best banker thus far. He is so patient and walked though every single details of the mortgage options and timeline for multiple times. He checked in with me so many times throughout the whole process to make sure I have everything I need and I could feel that he really cares for his customers. [name removed] - He is a great customer service representative. He went through every small detail that I had questions on and ensured that everything is addressed in a timely manner. He ensured that we are happy with our new home and provided so much helpful information in advance so we can prepare adequately. We are lucky to have him as our representative.

5.0
Verified Homeowner
Torrance, CA, on Aug 24, 2021

[name removed], [name removed] and [name removed] are terrific and I am so happy to be working with them!

5.0
Verified Homeowner
Torrance, CA, on Aug 15, 2021

The agents Jan and [name removed] were great and [name removed] was very helpful and committed

5.0
Verified Homeowner
Torrance, CA, on Aug 12, 2021

Liked that we were/are treated like family

5.0
Verified Homeowner
Torrance, CA, on Jul 31, 2021

Sales representatives were very courteous and accommodating and transparent

5.0
Verified Homeowner
Torrance, CA, on Jul 28, 2021

[name removed], [name removed], and [name removed] made the whole process so seamless that it was such a pleasure working with them. Can't rate them high enough!

4.9
Verified Homeowner
Torrance, CA, on Jul 19, 2021

The only downside was the construction still going on for a few months after moving in but the rest of the experience was great. We love having multiple people to reach out to for questions or concerns throughout the moving process.

4.8
Verified Homeowner
Torrance, CA, on Jun 12, 2021

[name removed] has been very communicative and great following up with me on all my matters with my unit.

5.0
Verified Homeowner
Torrance, CA, on Jun 09, 2021

Entire team has been extremely helpful and enthusiastic throughout the buying and moving in process. Extremely happy with my new home

5.0
Verified Homeowner
Torrance, CA, on Jun 01, 2021

The workmanship and attention to detail after closing needs to be a bit polished initially! [name removed] has been and currently a pleasure to work with to address these kinks. Just a couple of scratches/cleanliness/dings. You can tell Phase 1 was rushed. But we loved working with Jan and [name removed], they were amazing!

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Torrance, CA, on Oct 05, 2021

All the representatives made our home buying process an amazing experience!

5.0
Verified Homeowner
Torrance, CA, on Oct 02, 2021

I liked everything. Was a easy move.

5.0
Verified Homeowner
Torrance, CA, on Sep 09, 2021

Very informative and clear process

5.0
Verified Homeowner
Torrance, CA, on Sep 07, 2021

I felt that the works or installation of cabinets and doors were rushed due to deadline. Since closing i found issues of doors misalignment or i may say the called it " bubble", paint chips, space between walls etc...

4.3
Verified Homeowner
Torrance, CA, on Aug 25, 2021

We only had 1 major issue with the purchase/move-in and it's still an ongoing issue 7 weeks after our move-in date of 7/7/21. The LG washer which we purchased together with the home never worked and it's been such a pain in the XXXXX dealing with LG customer service. They sent us an amateur technician on the first scheduled repair service who severely mishandled the appliances, didn't seem to know what he was doing or checking for and did not properly reattach the drain pipe after he was done inspecting the washer. I've gotten in touch with LG customer support at least 10x since, was directed to a new agent everytime and had to explain the same issue over and over again. Now they scheduled us with the same incompetent technician but we're unable to do anything about it because we're tired of having to go to the laundromat to do our laundry.

4.9
Verified Homeowner
Torrance, CA, on Aug 24, 2021

The home buying experience has been very pleasant with the strong team here at Florawalk. Jan & [name removed] - They have listened to all my concerns and questions since the first appointment of the model tour until the closing of the escrow. They are exceptionally outstanding home advisors. Jan helped me so much to address all the items to close everything on time. [name removed] shared his talent and provided outstanding status update every week (videos/walkthroughs on his construction update emails). [name removed] from [name removed] [name removed] - He is the best banker thus far. He is so patient and walked though every single details of the mortgage options and timeline for multiple times. He checked in with me so many times throughout the whole process to make sure I have everything I need and I could feel that he really cares for his customers. [name removed] - He is a great customer service representative. He went through every small detail that I had questions on and ensured that everything is addressed in a timely manner. He ensured that we are happy with our new home and provided so much helpful information in advance so we can prepare adequately. We are lucky to have him as our representative.

5.0
Verified Homeowner
Torrance, CA, on Aug 24, 2021

[name removed], [name removed] and [name removed] are terrific and I am so happy to be working with them!

5.0
Verified Homeowner
Torrance, CA, on Aug 15, 2021

The agents Jan and [name removed] were great and [name removed] was very helpful and committed

5.0
Verified Homeowner
Torrance, CA, on Aug 12, 2021

Liked that we were/are treated like family

5.0
Verified Homeowner
Torrance, CA, on Jul 31, 2021

Sales representatives were very courteous and accommodating and transparent

5.0
Verified Homeowner
Torrance, CA, on Jul 28, 2021

[name removed], [name removed], and [name removed] made the whole process so seamless that it was such a pleasure working with them. Can't rate them high enough!

4.9
Verified Homeowner
Torrance, CA, on Jul 19, 2021

The only downside was the construction still going on for a few months after moving in but the rest of the experience was great. We love having multiple people to reach out to for questions or concerns throughout the moving process.

4.8
Verified Homeowner
Torrance, CA, on Jun 12, 2021

[name removed] has been very communicative and great following up with me on all my matters with my unit.

5.0
Verified Homeowner
Torrance, CA, on Jun 09, 2021

Entire team has been extremely helpful and enthusiastic throughout the buying and moving in process. Extremely happy with my new home

5.0
Verified Homeowner
Torrance, CA, on Jun 01, 2021

The workmanship and attention to detail after closing needs to be a bit polished initially! [name removed] has been and currently a pleasure to work with to address these kinks. Just a couple of scratches/cleanliness/dings. You can tell Phase 1 was rushed. But we loved working with Jan and [name removed], they were amazing!

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Torrance, on Oct 22, 2021

The [name removed] team has been very helpful on helping me with my warranty service /customer care.

4.7
Verified Homeowner
Torrance, on Oct 21, 2021

So far the issues we have brought up have been completed or are in work for a solution.

5.0
Verified Homeowner
Torrance, on Oct 17, 2021

It has been great! Everyone has been extremely helpful along the way. [name removed], [name removed], [name removed] and [name removed] made the experience a very pleasant one.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet