Top Homebuilder Ratings & Reviews

Olson Homes

Indigo Walk - Buena Park

57 Homeowner Reviews Completed Dec 2021 - Jun 2023

Olson Homes

Overall Satisfaction

4.8
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.9

Home Personalization Experience

4.3

Construction Experience

5.0

Customer Care Experience

4.8

Home Readiness

4.5

Installation & Workmanship

4.7

Community Profile

Olson Homes logo
#1 Builder for Best Overall Customer Experience
2017-2018 & 2020!

Each Olson community starts with a simple question. How can we give homeowners the best quality of life possible? The answer starts with where we build. Committed to seeing the potential of the urban landscape, we re-entitle, rezone, and develop underutilized parcels, building energy-efficient homes that are close to jobs, key transportation links, and numerous recreational and entertainment options. Since most of our communities are in mature neighborhoods, they require minimal infrastructure, helping to keep construction costs low, taxes reasonable, and home prices attainable. Each Olson community name includes the word “walk” because our vision is for homeowners to be able to exit their front door and walk to shopping, restaurants, cafes, and schools, engaging with their neighbors and becoming part of the fabric of their cities.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Purchase Experience Testimonials from Real Homebuyers

Buena Park, CA, on Dec 16, 2021

Everything went extremely well working with the entire builder and [name removed]

5.0
Verified Homeowner
Buena Park, on Mar 31, 2022

Customer service and helpfulness

5.0
Verified Homeowner
Buena Park, CA, on Dec 02, 2021

[name removed] and [name removed] was helpful. Whole team was great.

4.6
Verified Homeowner
Buena Park, on Mar 29, 2022

I loved it. Makes us feel that we made the right decision in buying this house.

5.0
Verified Homeowner
Buena Park, CA, on Nov 17, 2021

[name removed] did not take care of ant problem.

5.0
Verified Homeowner
Buena Park, on Feb 26, 2022

I’m very happy with the warranty service/customer care experience that Olson Homes provides.

5.0
Verified Homeowner
Buena Park, CA, on Nov 13, 2021

I very much appreciate the customer service skills in following up any issues that I had and [name removed] made me feel that I made the the right choice in getting a home from [name removed]. [name removed] took care of my problems and even went above and beyond just to help me. I felt that I've received an excellent service and gained a friend as well.

4.9
Verified Homeowner
Buena Park, on Feb 22, 2022

Liked the service

5.0
Verified Homeowner
Buena Park, CA, on Oct 26, 2021

The [name removed] team has been with me every step of the way. Love the customer support. Very communicative and always available.

5.0
Verified Homeowner
Buena Park, on Feb 21, 2022

Just continue how you guys continue to serve and help all the homeowners all times. I do appreciate the flexibility of [name removed] with the schedule and helping us out meeting the service schedule without any hassle. Thanks for the excellent experience and wonderful service that [name removed] provided and the whole OLSON HOMES TEAM!

5.0
Verified Homeowner
Buena Park, CA, on Oct 25, 2021

We really enjoyed the level of communication throughout the entire process. I felt like all [name removed] employees truly cared about all the homebuyers and their satisfaction. They were very accommodating and willing to help whenever you needed.

5.0
Verified Homeowner
Buena Park, on Feb 09, 2022

Fast responses from the homeowner rep.

4.9
Verified Homeowner
Buena Park, CA, on Oct 16, 2021

Every person involved made process so simple.

4.5
Verified Homeowner
Buena Park, on Feb 07, 2022

Very punctual and friendly

5.0
Verified Homeowner
Buena Park, CA, on Oct 05, 2021

Majority it was great experience with [name removed] (he handle things professionally and efficiently). we are very happy on our purchase and definitely recommending you to our family and friends. great community and service coming from [name removed] and [name removed]! [name removed] from [name removed] [name removed] is the one recommended to us the [name removed] [name removed] and we are glad we listen. :)

5.0
Verified Homeowner
Buena Park, on Feb 07, 2022

Customer service was always there to help with anything and everything

5.0
Verified Homeowner
Buena Park, CA, on Oct 05, 2021

It was a very easy process from purchase to closing. It was a one stop shop experience answering all my questions and concerns.

5.0
Verified Homeowner
Buena Park, on Nov 02, 2021

[name removed] and [name removed] are great! They helped us live comfortably in our homes and was always there when we needed help.

4.5
Verified Homeowner
Buena Park, CA, on Oct 04, 2021

FROMT CONTRACT THROUGH MOVE-IN WAS VERY SMOOTH STARTING WITH CHARLES TO [name removed] AND FINALLY WITH JAMES WHO HELPED US A PERSONAL LEVEL. THANK ALL FOR YOUR ASSISTANCE IN PURCHASING OUR BEAUTIFUL HOME IN OC!

5.0
Verified Homeowner
Buena Park, on Oct 30, 2021

Customer care experience has been fantastic. [name removed] and [name removed] have been great taking care of repairs needed for the house while we still have the warranty. They are always responsive and I am keeping them in the loop at all times.

5.0
Verified Homeowner
Buena Park, CA, on Sep 21, 2021

Fast Service

5.0
Verified Homeowner
Buena Park, CA, on Sep 08, 2021

Wish more attention to detail would have given especially to finishing cabinets, drawers, handles, stair rails and paint.

4.2
Verified Homeowner
Buena Park, CA, on Jul 01, 2021

Unable to see a model home of the design that we purchased

4.3
Verified Homeowner
Buena Park, CA, on Jun 26, 2021

Such an amazing experience, excellent work. All [name removed] employees have been very helpful, supportive and pleasant to deal with throughout the home buying process

4.7
Verified Homeowner
Buena Park, CA, on Jun 19, 2021

slight delay in closing.

5.0
Verified Homeowner
Buena Park, CA, on Jun 13, 2021

The experience was rasy and smooth-sailing. [name removed] team did a great job with communicating with us on a weekly basis. Questions were answered any time of the day. Thanks to [name removed], [name removed] and [name removed], this experience wasn’t as hard as it was going to be

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Buena Park, CA, on Dec 16, 2021

Everything went extremely well working with the entire builder and [name removed]

5.0
Verified Homeowner
Buena Park, CA, on Dec 02, 2021

[name removed] and [name removed] was helpful. Whole team was great.

4.6
Verified Homeowner
Buena Park, CA, on Nov 17, 2021

[name removed] did not take care of ant problem.

5.0
Verified Homeowner
Buena Park, CA, on Nov 13, 2021

I very much appreciate the customer service skills in following up any issues that I had and [name removed] made me feel that I made the the right choice in getting a home from [name removed]. [name removed] took care of my problems and even went above and beyond just to help me. I felt that I've received an excellent service and gained a friend as well.

4.9
Verified Homeowner
Buena Park, CA, on Oct 26, 2021

The [name removed] team has been with me every step of the way. Love the customer support. Very communicative and always available.

5.0
Verified Homeowner
Buena Park, CA, on Oct 25, 2021

We really enjoyed the level of communication throughout the entire process. I felt like all [name removed] employees truly cared about all the homebuyers and their satisfaction. They were very accommodating and willing to help whenever you needed.

5.0
Verified Homeowner
Buena Park, CA, on Oct 16, 2021

Every person involved made process so simple.

4.5
Verified Homeowner
Buena Park, CA, on Oct 05, 2021

Majority it was great experience with [name removed] (he handle things professionally and efficiently). we are very happy on our purchase and definitely recommending you to our family and friends. great community and service coming from [name removed] and [name removed]! [name removed] from [name removed] [name removed] is the one recommended to us the [name removed] [name removed] and we are glad we listen. :)

5.0
Verified Homeowner
Buena Park, CA, on Oct 05, 2021

It was a very easy process from purchase to closing. It was a one stop shop experience answering all my questions and concerns.

5.0
Verified Homeowner
Buena Park, CA, on Oct 04, 2021

FROMT CONTRACT THROUGH MOVE-IN WAS VERY SMOOTH STARTING WITH CHARLES TO [name removed] AND FINALLY WITH JAMES WHO HELPED US A PERSONAL LEVEL. THANK ALL FOR YOUR ASSISTANCE IN PURCHASING OUR BEAUTIFUL HOME IN OC!

5.0
Verified Homeowner
Buena Park, CA, on Sep 21, 2021

Fast Service

5.0
Verified Homeowner
Buena Park, CA, on Sep 08, 2021

Wish more attention to detail would have given especially to finishing cabinets, drawers, handles, stair rails and paint.

4.2
Verified Homeowner
Buena Park, CA, on Jul 01, 2021

Unable to see a model home of the design that we purchased

4.3
Verified Homeowner
Buena Park, CA, on Jun 26, 2021

Such an amazing experience, excellent work. All [name removed] employees have been very helpful, supportive and pleasant to deal with throughout the home buying process

4.7
Verified Homeowner
Buena Park, CA, on Jun 19, 2021

slight delay in closing.

5.0
Verified Homeowner
Buena Park, CA, on Jun 13, 2021

The experience was rasy and smooth-sailing. [name removed] team did a great job with communicating with us on a weekly basis. Questions were answered any time of the day. Thanks to [name removed], [name removed] and [name removed], this experience wasn’t as hard as it was going to be

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Buena Park, on Mar 31, 2022

Customer service and helpfulness

5.0
Verified Homeowner
Buena Park, on Mar 29, 2022

I loved it. Makes us feel that we made the right decision in buying this house.

5.0
Verified Homeowner
Buena Park, on Feb 26, 2022

I’m very happy with the warranty service/customer care experience that Olson Homes provides.

5.0
Verified Homeowner
Buena Park, on Feb 22, 2022

Liked the service

5.0
Verified Homeowner
Buena Park, on Feb 21, 2022

Just continue how you guys continue to serve and help all the homeowners all times. I do appreciate the flexibility of [name removed] with the schedule and helping us out meeting the service schedule without any hassle. Thanks for the excellent experience and wonderful service that [name removed] provided and the whole OLSON HOMES TEAM!

5.0
Verified Homeowner
Buena Park, on Feb 09, 2022

Fast responses from the homeowner rep.

4.9
Verified Homeowner
Buena Park, on Feb 07, 2022

Very punctual and friendly

5.0
Verified Homeowner
Buena Park, on Feb 07, 2022

Customer service was always there to help with anything and everything

5.0
Verified Homeowner
Buena Park, on Nov 02, 2021

[name removed] and [name removed] are great! They helped us live comfortably in our homes and was always there when we needed help.

4.5
Verified Homeowner
Buena Park, on Oct 30, 2021

Customer care experience has been fantastic. [name removed] and [name removed] have been great taking care of repairs needed for the house while we still have the warranty. They are always responsive and I am keeping them in the loop at all times.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet