Overall Satisfaction
Community Profile
MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Purchase Experience Testimonials from Real Homebuyers
Azusa, CA, on May 14, 2019
The sales staff [removed] and [removed] was helpful in guiding me through the purchase and keeping me updated on the progress of the construction. Also the help of [removed] in making sure I am happy with finish within my unit such as the cabinet, flooring, and paint. In addition taking care of satellite and other communications needs by contacting the sub contractors when needed.
Azusa, on Oct 27, 2019
The personal touch that [removed] has given me. He has been responsive to concerns and requests.
Azusa, on Oct 23, 2019
Mat has been great. He answers all my questions and has helped with repair.
Azusa, on Jan 03, 2020
With regret We never got to live in the home but [name removed] was always there for us when we needed him. Trying to sell the home hundreds of miles away it is because of [name removed] the process went so smoothly. We will be forever grateful for hime keeping an eye on the home as we couldn't. Getting the mail, storing packages, working with the agents and fixing that god awful private inspectors list; we are forever grateful that [name removed] fixed all the items so graciously with before and after pictures which was pivotal in the sell of the home for the new owners of the metro unit. Thank you very much for everything:D
Azusa, CA, on May 13, 2019
The ease of getting things done with [removed], [removed], [removed] and [removed]
Azusa, CA, on May 13, 2019
[removed], [removed], [removed] & [removed] are world class. Best experience was everytime I had a question or help with anything they’re a phone call away and always so helpful and able to help me with everything. They’re the BEST!!
Azusa, on Sep 30, 2019
[removed] provided personal assistance by employing customer satisfaction representatives like [removed]. That made the initial move in experience quite smooth and hassle free.
Azusa, on Oct 23, 2019
[removed] and his team have always been responsive to anything our home has needed. [removed] was an awesome salesperson.
Azusa, CA, on May 13, 2019
The staff! Especially [removed] and [removed] who just made us feel very special celebrating us and the community we live of [removed] [removed] [removed] and we got meet everyone which was a special night and fun times for us.
Azusa, CA, on Jan 16, 2019
All staff has been extremely helpful in addressing any questions or issues regarding my purchase, in a timely manner.
Azusa, on May 09, 2019
Responsiveness and how things are addressed and fixed in a timely manner. Every detail promised is provided. Sometimes without asking.
Azusa, CA, on Jan 11, 2019
The constant support from the builder representatives and the after move-in satisfaction reps
Azusa, on May 08, 2019
I like all the staffs are on site for awhile which it is convenience to reach to them if whenever there’s a problem or question with new home when we first moved in. Big shout out to [removed] and [removed]! They were extremely helpful through out all time! I can really tell [removed] cares about their customers. We had a great experience buying our first home. Thank you all!
Azusa, on Oct 08, 2019
[removed] is very helpful and easy to contact when issue arise
Azusa, CA, on Jan 09, 2019
From the moment my sister and I walked in the trailer, [removed] made us feel like we were home. That friendliness, concern and care has been experienced with every member of the team. In particular, [removed], [removed], [removed] and [removed] are rock stars and deserve a big raises!!!!
Azusa, on May 08, 2019
[removed] is very helpful in everything..,very polite and hardworking.always having a good smile in his face .
Azusa, on Feb 27, 2019
[removed] making sure we can leave for work for mornings and matt will fix the problems each time we ask.
Azusa, on Jun 01, 2019
[removed]! He provides excellent follow-up and is extremely helpful.
Azusa, CA, on Jan 09, 2019
Overall experience was great. We love all the people that we worked with ([removed], [removed], [removed], and [removed]). Plus great people at [removed] [removed] too ([removed], [removed], and [removed]). All of these people are very professional.
Azusa, on Dec 29, 2018
[removed] are amazing to our family when buying and each day we live here
Azusa, CA, on Jan 09, 2019
Everyone was friendly, helpful and always commited to making the process easy and straightforward. It was such a pleasant experience and we truly feel welcomed.
Azusa, CA, on Oct 25, 2018
[removed] and matt take care of everything in my home
Azusa, on Dec 02, 2018
[removed] is awesome! He is super nice and helpful! I told my friends how [removed] is a great company not only a builder but also a great customer service company.
Azusa, CA, on Sep 21, 2018
How easy it was and how nice & helpful [removed], [removed], [removed] & [removed] are!
Azusa, CA, on Aug 22, 2018
[removed], [removed], [removed] and [removed]! Everything was nice and smooth and they are all so nice and helpful!
Azusa, CA, on Aug 21, 2018
Your team, they really stretch and go beyond their responsibility to help.
Azusa, CA, on Aug 15, 2018
As a first time home buyer I did not know what to expect and was truthfully expecting an overwhelming experience, but the process was actually was easy and painless thanks to the awesome team that helped us along the whole process. Greatly appreciate the help we received from [removed], [removed], [removed] and [removed].
Azusa, CA, on Aug 15, 2018
All the agent and property manager [removed], [removed], and [removed] had great services. They all helped a lot and made [removed] as a great company.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Azusa, CA, on May 14, 2019
The sales staff [removed] and [removed] was helpful in guiding me through the purchase and keeping me updated on the progress of the construction. Also the help of [removed] in making sure I am happy with finish within my unit such as the cabinet, flooring, and paint. In addition taking care of satellite and other communications needs by contacting the sub contractors when needed.
Azusa, CA, on May 13, 2019
The ease of getting things done with [removed], [removed], [removed] and [removed]
Azusa, CA, on May 13, 2019
[removed], [removed], [removed] & [removed] are world class. Best experience was everytime I had a question or help with anything they’re a phone call away and always so helpful and able to help me with everything. They’re the BEST!!
Azusa, CA, on May 13, 2019
The staff! Especially [removed] and [removed] who just made us feel very special celebrating us and the community we live of [removed] [removed] [removed] and we got meet everyone which was a special night and fun times for us.
Azusa, CA, on Jan 16, 2019
All staff has been extremely helpful in addressing any questions or issues regarding my purchase, in a timely manner.
Azusa, CA, on Jan 11, 2019
The constant support from the builder representatives and the after move-in satisfaction reps
Azusa, CA, on Jan 09, 2019
From the moment my sister and I walked in the trailer, [removed] made us feel like we were home. That friendliness, concern and care has been experienced with every member of the team. In particular, [removed], [removed], [removed] and [removed] are rock stars and deserve a big raises!!!!
Azusa, CA, on Jan 09, 2019
Overall experience was great. We love all the people that we worked with ([removed], [removed], [removed], and [removed]). Plus great people at [removed] [removed] too ([removed], [removed], and [removed]). All of these people are very professional.
Azusa, CA, on Jan 09, 2019
Everyone was friendly, helpful and always commited to making the process easy and straightforward. It was such a pleasant experience and we truly feel welcomed.
Azusa, CA, on Oct 25, 2018
[removed] and matt take care of everything in my home
Azusa, CA, on Sep 21, 2018
How easy it was and how nice & helpful [removed], [removed], [removed] & [removed] are!
Azusa, CA, on Aug 22, 2018
[removed], [removed], [removed] and [removed]! Everything was nice and smooth and they are all so nice and helpful!
Azusa, CA, on Aug 21, 2018
Your team, they really stretch and go beyond their responsibility to help.
Azusa, CA, on Aug 15, 2018
As a first time home buyer I did not know what to expect and was truthfully expecting an overwhelming experience, but the process was actually was easy and painless thanks to the awesome team that helped us along the whole process. Greatly appreciate the help we received from [removed], [removed], [removed] and [removed].
Azusa, CA, on Aug 15, 2018
All the agent and property manager [removed], [removed], and [removed] had great services. They all helped a lot and made [removed] as a great company.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Azusa, on Oct 27, 2019
The personal touch that [removed] has given me. He has been responsive to concerns and requests.
Azusa, on Oct 23, 2019
Mat has been great. He answers all my questions and has helped with repair.
Azusa, on Sep 30, 2019
[removed] provided personal assistance by employing customer satisfaction representatives like [removed]. That made the initial move in experience quite smooth and hassle free.
Azusa, on May 09, 2019
Responsiveness and how things are addressed and fixed in a timely manner. Every detail promised is provided. Sometimes without asking.
Azusa, on May 08, 2019
I like all the staffs are on site for awhile which it is convenience to reach to them if whenever there’s a problem or question with new home when we first moved in. Big shout out to [removed] and [removed]! They were extremely helpful through out all time! I can really tell [removed] cares about their customers. We had a great experience buying our first home. Thank you all!
Azusa, on May 08, 2019
[removed] is very helpful in everything..,very polite and hardworking.always having a good smile in his face .
Azusa, on Feb 27, 2019
[removed] making sure we can leave for work for mornings and matt will fix the problems each time we ask.
Azusa, on Dec 29, 2018
[removed] are amazing to our family when buying and each day we live here
Azusa, on Dec 02, 2018
[removed] is awesome! He is super nice and helpful! I told my friends how [removed] is a great company not only a builder but also a great customer service company.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Azusa, on Jan 03, 2020
With regret We never got to live in the home but [name removed] was always there for us when we needed him. Trying to sell the home hundreds of miles away it is because of [name removed] the process went so smoothly. We will be forever grateful for hime keeping an eye on the home as we couldn't. Getting the mail, storing packages, working with the agents and fixing that god awful private inspectors list; we are forever grateful that [name removed] fixed all the items so graciously with before and after pictures which was pivotal in the sell of the home for the new owners of the metro unit. Thank you very much for everything:D
Azusa, on Oct 23, 2019
[removed] and his team have always been responsive to anything our home has needed. [removed] was an awesome salesperson.
Azusa, on Oct 08, 2019
[removed] is very helpful and easy to contact when issue arise