Top Homebuilder Ratings & Reviews

Olson Homes

Twenty8 Walk - Costa Mesa

52 Homeowner Reviews Completed Nov 2021 - Sep 2022

Overall Satisfaction

5.0
Customers' overall satisfaction
4.9
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

5.0

Home Personalization Experience

4.9

Lender Experience

4.7

Construction Experience

5.0

Customer Care Experience

5.0

Home Readiness

5.0

Installation & Workmanship

4.9

Community Profile

#1 Builder for Best Overall Customer Experience
2017-2018 & 2020!

Each Olson community starts with a simple question. How can we give homeowners the best quality of life possible? The answer starts with where we build. Committed to seeing the potential of the urban landscape, we re-entitle, rezone, and develop underutilized parcels, building energy-efficient homes that are close to jobs, key transportation links, and numerous recreational and entertainment options. Since most of our communities are in mature neighborhoods, they require minimal infrastructure, helping to keep construction costs low, taxes reasonable, and home prices attainable. Each Olson community name includes the word “walk” because our vision is for homeowners to be able to exit their front door and walk to shopping, restaurants, cafes, and schools, engaging with their neighbors and becoming part of the fabric of their cities.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Purchase Experience Testimonials from Real Homebuyers

Costa Mesa, CA, on Aug 12, 2022

I am Very Happy with all the transactions and all of the builder employees who helped me and my clients to get the keys and make the houses perfect.

5.0
Verified Homeowner
Costa Mesa, on Sep 27, 2022

I have loved how quick they return my call and any issues that have come up.

5.0
Verified Homeowner
Costa Mesa, CA, on May 11, 2022

I loved how attentive and friendly the [name removed] was.

5.0
Verified Homeowner
Costa Mesa, on Sep 19, 2022

We are satisfied with the home and personal care given to us.

5.0
Verified Homeowner
Costa Mesa, CA, on May 06, 2022

I liked that [name removed] was so easy to work with and helpful. Once I moved in [name removed] was so available to help me with anything and made the process easy when any issues came up. Everyone seems to work so hard and be very responsive. There was not anything I can identify that I didn't like

4.7
Verified Homeowner
Costa Mesa, on Sep 12, 2022

[name removed] has been incredible! Is very quick to respond to questions and issues.

5.0
Verified Homeowner
Costa Mesa, CA, on Apr 29, 2022

It was a very smooth process

4.9
Verified Homeowner
Costa Mesa, on Sep 08, 2022

[name removed] has been very friendly and helpful

5.0
Verified Homeowner
Costa Mesa, CA, on Apr 26, 2022

Everything was seamless! [name removed] was wonderful to work with and very passionate about the homes and location. [name removed] constantly went above and beyond during the construction phase and [name removed] could not be more thorough and attentive now that we have moved in!

5.0
Verified Homeowner
Costa Mesa, on Jun 29, 2022

Appreciative of the continued help.

5.0
Verified Homeowner
Costa Mesa, CA, on Apr 22, 2022

Everyone has been very helpful

5.0
Verified Homeowner
Costa Mesa, on Jun 14, 2022

i loved everyone being super friendly and responsive !!

5.0
Verified Homeowner
Costa Mesa, CA, on Jan 11, 2022

I appreciate everyone on the team making my move in seamless, all three of my team members were available 24/7 for whatever I needed. Navigating through my home experience was five star.

4.9
Verified Homeowner
Costa Mesa, on Jun 14, 2022

[name removed] continues to be a helpful resource no matter what.

5.0
Verified Homeowner
Costa Mesa, CA, on Jan 05, 2022

I feel like [name removed] and [name removed] were very helpful and I really liked working with [name removed].

5.0
Verified Homeowner
Costa Mesa, on Jun 06, 2022

[name removed] has been very helpful and attentive

5.0
Verified Homeowner
Costa Mesa, CA, on Jan 05, 2022

Loved the customer service!! They treated us like family :) especially [name removed], [name removed], and [name removed]!

5.0
Verified Homeowner
Costa Mesa, on May 28, 2022

To be honest, the customer care experience is beyond what I would have accepted, even with a new build. [name removed] has always been able to answer any questions and has gone above and beyond in trying to ensure that as the house settles in, it still looks as close to Day 1 as possible.

5.0
Verified Homeowner
Costa Mesa, CA, on Jan 04, 2022

I love this team at [name removed] home building! [name removed] and [name removed] are the best, [name removed] takes care of any issues the house is awesome!

5.0
Verified Homeowner
Costa Mesa, on May 23, 2022

Everything has been great and easy.

5.0
Verified Homeowner
Costa Mesa, CA, on Jan 02, 2022

I really appreciated the entire [name removed] team's attention to detail and wanting me to be comfortable in making not only the purchase decision but also design choices as well. [name removed] was super communicative throughout the entire process and had a bunch of patience with all of my questions. [name removed] was fantastic at making sure that when I got the keys, everything was exactly as I had wanted. And finally [name removed] was just all around great - even after move in, giving me recommendations, advice and helping me. Being a single homebuyer, all 3 made the entire process way easier for me. Highly recommend working with this entire team.

5.0
Verified Homeowner
Costa Mesa, on Apr 06, 2022

Peace of mind in knowing areas of the home will get the right level of attention. [name removed] team has been very attentive and quick to respond to questions and areas that may require attention

5.0
Verified Homeowner
Costa Mesa, CA, on Dec 06, 2021

All builder team members have spoiled us from start finish !!

5.0
Verified Homeowner
Costa Mesa, on Apr 06, 2022

[name removed], [name removed], [name removed], [name removed] have all been so accomodating throughout this process. It has been a great experience from day 1! Thank you to everyone at [name removed]!

4.9
Verified Homeowner
Costa Mesa, CA, on Nov 24, 2021

The purchase experience was very positive and wouldn't change a thing. [name removed], [name removed], [name removed], [name removed] and [name removed] have all exceeded my expectations with the overall experience as a first time home buyer and first time "new home" buyer. Thank you to each and every one of them for making it such a great experience.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Costa Mesa, CA, on Aug 12, 2022

I am Very Happy with all the transactions and all of the builder employees who helped me and my clients to get the keys and make the houses perfect.

5.0
Verified Homeowner
Costa Mesa, CA, on May 11, 2022

I loved how attentive and friendly the [name removed] was.

5.0
Verified Homeowner
Costa Mesa, CA, on May 06, 2022

I liked that [name removed] was so easy to work with and helpful. Once I moved in [name removed] was so available to help me with anything and made the process easy when any issues came up. Everyone seems to work so hard and be very responsive. There was not anything I can identify that I didn't like

4.7
Verified Homeowner
Costa Mesa, CA, on Apr 29, 2022

It was a very smooth process

4.9
Verified Homeowner
Costa Mesa, CA, on Apr 26, 2022

Everything was seamless! [name removed] was wonderful to work with and very passionate about the homes and location. [name removed] constantly went above and beyond during the construction phase and [name removed] could not be more thorough and attentive now that we have moved in!

5.0
Verified Homeowner
Costa Mesa, CA, on Apr 22, 2022

Everyone has been very helpful

5.0
Verified Homeowner
Costa Mesa, CA, on Jan 11, 2022

I appreciate everyone on the team making my move in seamless, all three of my team members were available 24/7 for whatever I needed. Navigating through my home experience was five star.

4.9
Verified Homeowner
Costa Mesa, CA, on Jan 05, 2022

I feel like [name removed] and [name removed] were very helpful and I really liked working with [name removed].

5.0
Verified Homeowner
Costa Mesa, CA, on Jan 05, 2022

Loved the customer service!! They treated us like family :) especially [name removed], [name removed], and [name removed]!

5.0
Verified Homeowner
Costa Mesa, CA, on Jan 04, 2022

I love this team at [name removed] home building! [name removed] and [name removed] are the best, [name removed] takes care of any issues the house is awesome!

5.0
Verified Homeowner
Costa Mesa, CA, on Jan 02, 2022

I really appreciated the entire [name removed] team's attention to detail and wanting me to be comfortable in making not only the purchase decision but also design choices as well. [name removed] was super communicative throughout the entire process and had a bunch of patience with all of my questions. [name removed] was fantastic at making sure that when I got the keys, everything was exactly as I had wanted. And finally [name removed] was just all around great - even after move in, giving me recommendations, advice and helping me. Being a single homebuyer, all 3 made the entire process way easier for me. Highly recommend working with this entire team.

5.0
Verified Homeowner
Costa Mesa, CA, on Dec 06, 2021

All builder team members have spoiled us from start finish !!

5.0
Verified Homeowner
Costa Mesa, CA, on Nov 24, 2021

The purchase experience was very positive and wouldn't change a thing. [name removed], [name removed], [name removed], [name removed] and [name removed] have all exceeded my expectations with the overall experience as a first time home buyer and first time "new home" buyer. Thank you to each and every one of them for making it such a great experience.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Costa Mesa, on Sep 27, 2022

I have loved how quick they return my call and any issues that have come up.

5.0
Verified Homeowner
Costa Mesa, on Sep 19, 2022

We are satisfied with the home and personal care given to us.

5.0
Verified Homeowner
Costa Mesa, on Sep 12, 2022

[name removed] has been incredible! Is very quick to respond to questions and issues.

5.0
Verified Homeowner
Costa Mesa, on Sep 08, 2022

[name removed] has been very friendly and helpful

5.0
Verified Homeowner
Costa Mesa, on Jun 29, 2022

Appreciative of the continued help.

5.0
Verified Homeowner
Costa Mesa, on Jun 14, 2022

i loved everyone being super friendly and responsive !!

5.0
Verified Homeowner
Costa Mesa, on Jun 14, 2022

[name removed] continues to be a helpful resource no matter what.

5.0
Verified Homeowner
Costa Mesa, on Jun 06, 2022

[name removed] has been very helpful and attentive

5.0
Verified Homeowner
Costa Mesa, on May 28, 2022

To be honest, the customer care experience is beyond what I would have accepted, even with a new build. [name removed] has always been able to answer any questions and has gone above and beyond in trying to ensure that as the house settles in, it still looks as close to Day 1 as possible.

5.0
Verified Homeowner
Costa Mesa, on May 23, 2022

Everything has been great and easy.

5.0
Verified Homeowner
Costa Mesa, on Apr 06, 2022

Peace of mind in knowing areas of the home will get the right level of attention. [name removed] team has been very attentive and quick to respond to questions and areas that may require attention

5.0
Verified Homeowner
Costa Mesa, on Apr 06, 2022

[name removed], [name removed], [name removed], [name removed] have all been so accomodating throughout this process. It has been a great experience from day 1! Thank you to everyone at [name removed]!

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet