Top Homebuilder Ratings & Reviews

Olson Homes

Westside Walk - Costa Mesa

66 Homeowner Reviews Completed Jan 2021 - Dec 2021

Overall Satisfaction

4.9
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

5.0

Home Personalization Experience

4.9

Lender Experience

4.8

Construction Experience

5.0

Customer Care Experience

5.0

Home Readiness

4.9

Installation & Workmanship

4.7

Community Profile

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There are many reasons so many choose to live in Costa Mesa. From its new restaurants and boutique shops to it quick access to the best beaches, Westside Walk combines Orange County’s most desirable destinations in one brand new home community.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Purchase Experience Testimonials from Real Homebuyers

Costa Mesa, CA, on Jul 13, 2021

[name removed], [name removed] and [name removed] were a pleasure to work with and helpful every step of the way

4.8
Verified Homeowner
Costa Mesa, on Nov 19, 2021

Our experience with Olsen Homes have been exceptional. We used other construction companies with our last two homes which is not comparable. [name removed] represented Olsen Homes with professionalism and prompt service. He was readily available and made certain we were satisfied with any projects and complaints. After our experience with [name removed] [name removed], we would recommend [name removed] Homes to family and friends with no hesitation.

4.5
Verified Homeowner
Costa Mesa, on Nov 19, 2021

All of the special events have been a total blast not mention the home of course!!

5.0
Verified Homeowner
Costa Mesa, CA, on Jun 15, 2021

Working with [name removed], [name removed], and [name removed] was amazing. Each of them were so thoughtful throughout this process, always ready to answer any questions I had. They were very patient and attentive. Couldn’t imagine a better experience than working with these 3.

5.0
Verified Homeowner
Costa Mesa, on Oct 28, 2021

Their response time and [name removed] always providing us with home gifts, and excellent customer service.

4.9
Verified Homeowner
Costa Mesa, on Nov 19, 2021

[name removed] has been so great. Hes accessible, knowledgeable, and superhard-working! [name removed] is also amazing. Everything has been perfect so far!

5.0
Verified Homeowner
Costa Mesa, CA, on Jun 11, 2021

We enjoyed how friendly the consulting office and contractors were. There were times when we were not communicated changes or updates to our home during the building process. However, the consultants and customer experience team, made sure to correct these items. [name removed] in particular has been extremely transparent with what corrections can and cannot be made to the home. He would always have a Plan B ready in case if Plan A weren't feasible.

4.8
Verified Homeowner
Costa Mesa, on Oct 26, 2021

[name removed] has been great and beyond helpful. Thanks!

5.0
Verified Homeowner
Costa Mesa, on Nov 15, 2021

Everyone at [name removed] homes on my home team has been wonderful to work with, easy to connect to when needed and always going above and beyond.

5.0
Verified Homeowner
Costa Mesa, CA, on Jun 11, 2021

Very professional, friendly. So happy

5.0
Verified Homeowner
Costa Mesa, on Oct 19, 2021

The sales, onsite and homeowner staff were/are outstanding. A special thanks go out to [name removed]. He is always available when needed and makes sure wrinkles are ironed out. An A+ rating!

5.0
Verified Homeowner
Costa Mesa, on Oct 20, 2021

The warranty service/customer care process has been seamless. [name removed] takes care of us at every turn and has been a huge help with everything we've needed.

5.0
Verified Homeowner
Costa Mesa, CA, on Jun 11, 2021

Excellent communication.

5.0
Verified Homeowner
Costa Mesa, on Oct 20, 2021

I have really appreciated the consistency, availability, and level of accountability [name removed] carries. The post-purchase customer service has exceeded our expectations, and [name removed] has gone above and beyond to be available for us!

5.0
Verified Homeowner
Costa Mesa, CA, on Jun 07, 2021

[name removed] company was so helpful throughout the process of purchasing my home! [name removed] always answered my emails/calls quickly and got me the answers I needed. [name removed] has also been so helpful. At the walk through he took the time to go through everything with me and since then has been so attentive! [name removed] has also been so kind and helpful in any fixes we needed to be done. 10/10 on the service from these people

5.0
Verified Homeowner
Costa Mesa, on Oct 15, 2021

Great customer care and communication

5.0
Verified Homeowner

Customer Care Team

Olson Homes

Oct 15, 2021

Thank you for your comments!
The Olson Company

Costa Mesa, on May 24, 2021

[name removed] has been amazing during the entire process

5.0
Verified Homeowner
Costa Mesa, CA, on Jun 04, 2021

Great communication from [name removed], choosing design features was a plus, smooth move in process

5.0
Verified Homeowner
Costa Mesa, on May 20, 2021

Everything has been great. Looking forward to finalizing some small settling things at my 1 year.

5.0
Verified Homeowner
Costa Mesa, CA, on May 31, 2021

I liked it all.

5.0
Verified Homeowner
Costa Mesa, on May 20, 2021

Our customer representative, [name removed]. He actually knows and understands the timing of what’s happening in the community.

5.0
Verified Homeowner
Costa Mesa, CA, on May 30, 2021

Effective and transparent communication from all the team workers at Olson company

4.9
Verified Homeowner
Costa Mesa, CA, on Feb 01, 2021

My home was not perfect I first moved in. There were many things that needed to be fixed. However, [name removed] was very informative and assured that my home would be to my satisfaction throughout time. So far, he has not disappointed. I am overall happy with the [name removed] company and would recommend this company to friends and family.

4.5
Verified Homeowner
Costa Mesa, on May 19, 2021

[name removed] has been outstanding. He quickly answers questions and ensures the home issues are properly fixed/resolved. In addition, [name removed] is great communicator. He keeps everyone up-to-date on useful information about our community. A summary in three words: Great customer service!

5.0
Verified Homeowner
Costa Mesa, CA, on Jan 21, 2021

The sales, options, escrow and closing process was very straightforward and professional. The sales, design, construction and CS team were great through the whole process and made you feel like you were important, they all went out of their way to make you feel appreciated and listened to.

4.9
Verified Homeowner
Costa Mesa, CA, on Jan 12, 2021

The customer Service attention from all Departments

4.9
Verified Homeowner
Costa Mesa, CA, on Jan 08, 2021

[name removed], [name removed], [name removed], [name removed] have all been amazing during the entire process. [name removed] in particular after the move-in has been highly responsive and just overall a great person as we work out some of the little things we needed help with. Thank you all!

5.0
Verified Homeowner
Costa Mesa, CA, on Jan 06, 2021

The contract to move in process with Olson Company was easy. As a first time home buyer I am new tot his process and was pleased with my experience from start to finish.

4.5
Verified Homeowner
Costa Mesa, CA, on Jan 05, 2021

Honestly it was a very easy process the whole way through. I was very happy with the approved lender provided and the service from [name removed]'s team throughout.

5.0
Verified Homeowner
Costa Mesa, CA, on Jan 04, 2021

Totally satisfied with the purchase experience

4.8
Verified Homeowner
Costa Mesa, CA, on Jan 04, 2021

[name removed] has dive a great job along with the [name removed] team. [name removed] [name removed] was a fairly difficult lender to deal with.

4.8
Verified Homeowner
Costa Mesa, CA, on Jan 03, 2021

The [name removed] staff is excellent! The staff is friendly, knowledgable and responsive to quickly resolve any issues arising.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Costa Mesa, CA, on Jul 13, 2021

[name removed], [name removed] and [name removed] were a pleasure to work with and helpful every step of the way

4.8
Verified Homeowner
Costa Mesa, CA, on Jun 15, 2021

Working with [name removed], [name removed], and [name removed] was amazing. Each of them were so thoughtful throughout this process, always ready to answer any questions I had. They were very patient and attentive. Couldn’t imagine a better experience than working with these 3.

5.0
Verified Homeowner
Costa Mesa, CA, on Jun 11, 2021

We enjoyed how friendly the consulting office and contractors were. There were times when we were not communicated changes or updates to our home during the building process. However, the consultants and customer experience team, made sure to correct these items. [name removed] in particular has been extremely transparent with what corrections can and cannot be made to the home. He would always have a Plan B ready in case if Plan A weren't feasible.

4.8
Verified Homeowner
Costa Mesa, CA, on Jun 11, 2021

Very professional, friendly. So happy

5.0
Verified Homeowner
Costa Mesa, CA, on Jun 11, 2021

Excellent communication.

5.0
Verified Homeowner
Costa Mesa, CA, on Jun 07, 2021

[name removed] company was so helpful throughout the process of purchasing my home! [name removed] always answered my emails/calls quickly and got me the answers I needed. [name removed] has also been so helpful. At the walk through he took the time to go through everything with me and since then has been so attentive! [name removed] has also been so kind and helpful in any fixes we needed to be done. 10/10 on the service from these people

5.0
Verified Homeowner
Costa Mesa, CA, on Jun 04, 2021

Great communication from [name removed], choosing design features was a plus, smooth move in process

5.0
Verified Homeowner
Costa Mesa, CA, on May 31, 2021

I liked it all.

5.0
Verified Homeowner
Costa Mesa, CA, on May 30, 2021

Effective and transparent communication from all the team workers at Olson company

4.9
Verified Homeowner
Costa Mesa, CA, on Feb 01, 2021

My home was not perfect I first moved in. There were many things that needed to be fixed. However, [name removed] was very informative and assured that my home would be to my satisfaction throughout time. So far, he has not disappointed. I am overall happy with the [name removed] company and would recommend this company to friends and family.

4.5
Verified Homeowner
Costa Mesa, CA, on Jan 21, 2021

The sales, options, escrow and closing process was very straightforward and professional. The sales, design, construction and CS team were great through the whole process and made you feel like you were important, they all went out of their way to make you feel appreciated and listened to.

4.9
Verified Homeowner
Costa Mesa, CA, on Jan 12, 2021

The customer Service attention from all Departments

4.9
Verified Homeowner
Costa Mesa, CA, on Jan 08, 2021

[name removed], [name removed], [name removed], [name removed] have all been amazing during the entire process. [name removed] in particular after the move-in has been highly responsive and just overall a great person as we work out some of the little things we needed help with. Thank you all!

5.0
Verified Homeowner
Costa Mesa, CA, on Jan 06, 2021

The contract to move in process with Olson Company was easy. As a first time home buyer I am new tot his process and was pleased with my experience from start to finish.

4.5
Verified Homeowner
Costa Mesa, CA, on Jan 05, 2021

Honestly it was a very easy process the whole way through. I was very happy with the approved lender provided and the service from [name removed]'s team throughout.

5.0
Verified Homeowner
Costa Mesa, CA, on Jan 04, 2021

Totally satisfied with the purchase experience

4.8
Verified Homeowner
Costa Mesa, CA, on Jan 04, 2021

[name removed] has dive a great job along with the [name removed] team. [name removed] [name removed] was a fairly difficult lender to deal with.

4.8
Verified Homeowner
Costa Mesa, CA, on Jan 03, 2021

The [name removed] staff is excellent! The staff is friendly, knowledgable and responsive to quickly resolve any issues arising.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Costa Mesa, on Nov 19, 2021

All of the special events have been a total blast not mention the home of course!!

5.0
Verified Homeowner
Costa Mesa, on Nov 19, 2021

[name removed] has been so great. Hes accessible, knowledgeable, and superhard-working! [name removed] is also amazing. Everything has been perfect so far!

5.0
Verified Homeowner
Costa Mesa, on Nov 15, 2021

Everyone at [name removed] homes on my home team has been wonderful to work with, easy to connect to when needed and always going above and beyond.

5.0
Verified Homeowner
Costa Mesa, on Oct 20, 2021

The warranty service/customer care process has been seamless. [name removed] takes care of us at every turn and has been a huge help with everything we've needed.

5.0
Verified Homeowner
Costa Mesa, on Oct 20, 2021

I have really appreciated the consistency, availability, and level of accountability [name removed] carries. The post-purchase customer service has exceeded our expectations, and [name removed] has gone above and beyond to be available for us!

5.0
Verified Homeowner
Costa Mesa, on Oct 15, 2021

Great customer care and communication

5.0
Verified Homeowner
Costa Mesa, on May 24, 2021

[name removed] has been amazing during the entire process

5.0
Verified Homeowner
Costa Mesa, on May 20, 2021

Everything has been great. Looking forward to finalizing some small settling things at my 1 year.

5.0
Verified Homeowner
Costa Mesa, on May 20, 2021

Our customer representative, [name removed]. He actually knows and understands the timing of what’s happening in the community.

5.0
Verified Homeowner
Costa Mesa, on May 19, 2021

[name removed] has been outstanding. He quickly answers questions and ensures the home issues are properly fixed/resolved. In addition, [name removed] is great communicator. He keeps everyone up-to-date on useful information about our community. A summary in three words: Great customer service!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Costa Mesa, on Nov 19, 2021

Our experience with Olsen Homes have been exceptional. We used other construction companies with our last two homes which is not comparable. [name removed] represented Olsen Homes with professionalism and prompt service. He was readily available and made certain we were satisfied with any projects and complaints. After our experience with [name removed] [name removed], we would recommend [name removed] Homes to family and friends with no hesitation.

4.5
Verified Homeowner
Costa Mesa, on Oct 28, 2021

Their response time and [name removed] always providing us with home gifts, and excellent customer service.

4.9
Verified Homeowner
Costa Mesa, on Oct 26, 2021

[name removed] has been great and beyond helpful. Thanks!

5.0
Verified Homeowner
Costa Mesa, on Oct 19, 2021

The sales, onsite and homeowner staff were/are outstanding. A special thanks go out to [name removed]. He is always available when needed and makes sure wrinkles are ironed out. An A+ rating!

5.0
Verified Homeowner