Overall Satisfaction
Community Profile
Conveniently located just a few miles from I-215 at Nuevo Road, Pacific Avenue is a gated quiet oasis tucked away in the sought-after city of Perris. Enjoy low-maintenance living with contemporary single-family homes featuring 3-5 bedrooms, and up to 2,335 square feet. All the simple pleasures of life within this close-knit community can be yours with community pool/spa, playground, gathering spaces and dog run, all right here at home. Pacific Avenue, a perfect place to call home.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Perris, CA, on Apr 01, 2023
This was my first home purchase and the sales agent [name removed] was with me every step of the way, making the process of transitioning from a renter to a homeowner seemless.
Perris, on Jun 18, 2023
My storage has never been put together. I was told I could have my catio and then was told I had to move it from the side of my house. I cant turn on my oven and microwave at the same time. Cant vacuum without a circuit blowing out.
Perris, on Jun 21, 2023
I like, It’s near my work and I just walk to my Hospital. What I dislike, Pacific ave campus’s not consider to have a side walk small gate to next door Hospital.
Perris, CA, on Dec 21, 2022
The moving move in date I disliked. All the way up until the final weeks of move in.
Perris, CA, on Oct 23, 2022
Very smooth experience. Everyone worked hard to have my home ready asap
Perris, on Jan 20, 2023
What I liked is that [name removed] & [name removed] made calling about problems easier to deal with and they always did a great job, but there was a lot of issues to this day
Perris, on Jun 06, 2023
The homes are poorly constructed. To many homes, not enough parking, only one exit, which is a scary safety issue only one SMALL POOL There is never a full lawn and / or maintenance Service
Perris, CA, on Sep 25, 2022
I was not given the opportunity to have the items (upgrades) in my home and now I have no cabinets in my room, laundry room or hallway that I need desperately.
Perris, on Jan 08, 2023
The issues that have come up have been fixed in timely manner.
Perris, on Mar 20, 2023
[name removed] was wonderful to work with. Very informative and helpful.
Perris, CA, on Sep 07, 2022
I like that [name removed] made it easy for us to lock in and reserve the house
Perris, on Feb 21, 2023
I have nothing bad to say about [name removed] Communities as of yet!! It’s not to bad..
Perris, on Dec 08, 2022
I had a few electrical issues fixed. Also, needed help with a lock installed at the solar panel [name removed] was wonderful and got them taken care of right away.
Perris, on Feb 08, 2023
The paint in the house is horrible I wish we were told it would be primer or flat paint. We paid half a million dollars for a home now we have to get the whole inside repainted pretty ridiculous.
Perris, CA, on Sep 04, 2022
The communication was excellent. We always felt welcomed to ask questions and check in regularly, and even when there were delays or hiccups in the process, we got quick information about it.
Perris, on Dec 20, 2022
[name removed] communities has been great as far as the sales staff. the hoa management needs work
Perris, CA, on Aug 22, 2022
[name removed] [name removed] reps were amazing from the beginning to the end. I went through some serious personal and health issues the last two years and I was all over the place. [name removed] had the patient of a saint with me. I needed that extra support with the purchase of my new home as my mind was all over the place. I will be forever grateful for his hand holding and support through the process. issues [name removed] specially was wonderful. I had a rough couple of years that affected me emotionally and i felt that
Perris, on Oct 29, 2022
The sales team and especially [name removed] have made the homebuying experience phenomenal
Perris, on Dec 18, 2022
Essentially promises were not kept. Originally told one deadline for house completion and it wound up being an additional 6 months. Originally told water bill was included with HOA fee and after living in home for 8 months we started receiving water bills. Originally told that if things needed to be fixed it would be done so quickly, we’ve waited months for things to get fixed.
Perris, on Oct 22, 2022
I’m happy with the warranty service.. every time I had an issue they fix it.
Perris, CA, on Jul 27, 2022
I liked that the lender worked with the builder, having access to our home during the building process, and that the builder took care of the things that concerned me. I did not like the things that were forgotten or looked over (e.g., key not working, disposal not working, stairs creaking at the top) Floors still have not been fixed. Other then that the experience was great
Perris, on Oct 21, 2022
I like how quick they are to come out and fix what we requested.
Perris, CA, on Jul 25, 2022
The treated you with concern and caring to make sure that you were happy with what you were getting and they truly believe in the service they provide
Perris, on Jul 29, 2022
warranty and customer service was great; closing getting pushed back so many times cause some financial burden, but otherwise it was overall great experience.
Perris, on Jul 28, 2022
The staffs are very friendly & professional. We love our new home, thank you pacific avenue!
Perris, CA, on Jul 10, 2022
I love the interaction with Manny, he was professional and his customer service skills were great. We really disliked Dana, the loan officer. She said we were locked in for our APR, but then found out a month before getting the house that she never locked us in and lied to us in our face when she said she never told us that, and that it was impossible to lock an APR because the market is always changing. she was really disrespectful and never answered the phone unless Manny called her and told her to call us or answer us. Thankfully we found a new loan company in a short amount of time and were able to proceed with the purchase
Perris, on Jul 18, 2022
Takes weeks to have a service request filled and often requires a follow up to actually fix the issue that is again scheduled a week out at least.
Perris, CA, on Jun 22, 2022
The purchase of the home was smooth Manny made it an wonderful experience
Perris, on May 28, 2022
I like how my service requests gets corrected in a timely manner.
Perris, CA, on Jun 20, 2022
I liked the communication that Manny and Felix maintained with us. Helped kept us informed throughout the process.
Perris, on May 27, 2022
[Translated from ES] Always very attentive and answered all my questions.
Perris, CA, on Jun 19, 2022
Only things I disliked was that we couldn't upgrade anything with the house because we bought one that fell out of escrow. Would have been nice to change the stairs the previous person picked and done the internet hookups on all the rooms.
Perris, on Apr 12, 2022
They are very prompt at coming to fix what’s wrong in a timely matter
Perris, CA, on Jun 19, 2022
Garage c/b finished more nicely. The slope was not addressed b4 carpeting went in. Some door finishes and baseboard not smooth. Alot was addressed during the walk thru that should have been done b4 that. We wait a long time and spend alot of money - everything sb addressed b4 that walk thru- as if you were inspecting your own home and showing it off. Jose was very nice and patient.
Perris, CA, on Jun 19, 2022
The purchase of house was an easy process and it really made us feel safe
Perris, CA, on Jun 18, 2022
I didn’t like the fact that we could get our rate lock the whole time..
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Perris, CA, on Apr 01, 2023
This was my first home purchase and the sales agent [name removed] was with me every step of the way, making the process of transitioning from a renter to a homeowner seemless.
Perris, CA, on Dec 21, 2022
The moving move in date I disliked. All the way up until the final weeks of move in.
Perris, CA, on Oct 23, 2022
Very smooth experience. Everyone worked hard to have my home ready asap
Perris, CA, on Sep 25, 2022
I was not given the opportunity to have the items (upgrades) in my home and now I have no cabinets in my room, laundry room or hallway that I need desperately.
Perris, CA, on Sep 07, 2022
I like that [name removed] made it easy for us to lock in and reserve the house
Perris, CA, on Sep 04, 2022
The communication was excellent. We always felt welcomed to ask questions and check in regularly, and even when there were delays or hiccups in the process, we got quick information about it.
Perris, CA, on Aug 22, 2022
[name removed] [name removed] reps were amazing from the beginning to the end. I went through some serious personal and health issues the last two years and I was all over the place. [name removed] had the patient of a saint with me. I needed that extra support with the purchase of my new home as my mind was all over the place. I will be forever grateful for his hand holding and support through the process. issues [name removed] specially was wonderful. I had a rough couple of years that affected me emotionally and i felt that
Perris, CA, on Jul 27, 2022
I liked that the lender worked with the builder, having access to our home during the building process, and that the builder took care of the things that concerned me. I did not like the things that were forgotten or looked over (e.g., key not working, disposal not working, stairs creaking at the top) Floors still have not been fixed. Other then that the experience was great
Perris, CA, on Jul 25, 2022
The treated you with concern and caring to make sure that you were happy with what you were getting and they truly believe in the service they provide
Perris, CA, on Jul 10, 2022
I love the interaction with Manny, he was professional and his customer service skills were great. We really disliked Dana, the loan officer. She said we were locked in for our APR, but then found out a month before getting the house that she never locked us in and lied to us in our face when she said she never told us that, and that it was impossible to lock an APR because the market is always changing. she was really disrespectful and never answered the phone unless Manny called her and told her to call us or answer us. Thankfully we found a new loan company in a short amount of time and were able to proceed with the purchase
Perris, CA, on Jun 22, 2022
The purchase of the home was smooth Manny made it an wonderful experience
Perris, CA, on Jun 20, 2022
I liked the communication that Manny and Felix maintained with us. Helped kept us informed throughout the process.
Perris, CA, on Jun 19, 2022
Only things I disliked was that we couldn't upgrade anything with the house because we bought one that fell out of escrow. Would have been nice to change the stairs the previous person picked and done the internet hookups on all the rooms.
Perris, CA, on Jun 19, 2022
Garage c/b finished more nicely. The slope was not addressed b4 carpeting went in. Some door finishes and baseboard not smooth. Alot was addressed during the walk thru that should have been done b4 that. We wait a long time and spend alot of money - everything sb addressed b4 that walk thru- as if you were inspecting your own home and showing it off. Jose was very nice and patient.
Perris, CA, on Jun 19, 2022
The purchase of house was an easy process and it really made us feel safe
Perris, CA, on Jun 18, 2022
I didn’t like the fact that we could get our rate lock the whole time..
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Perris, on Jun 21, 2023
I like, It’s near my work and I just walk to my Hospital. What I dislike, Pacific ave campus’s not consider to have a side walk small gate to next door Hospital.
Perris, on Jan 20, 2023
What I liked is that [name removed] & [name removed] made calling about problems easier to deal with and they always did a great job, but there was a lot of issues to this day
Perris, on Jan 08, 2023
The issues that have come up have been fixed in timely manner.
Perris, on Dec 08, 2022
I had a few electrical issues fixed. Also, needed help with a lock installed at the solar panel [name removed] was wonderful and got them taken care of right away.
Perris, on Oct 29, 2022
The sales team and especially [name removed] have made the homebuying experience phenomenal
Perris, on Oct 22, 2022
I’m happy with the warranty service.. every time I had an issue they fix it.
Perris, on Oct 21, 2022
I like how quick they are to come out and fix what we requested.
Perris, on Jul 29, 2022
warranty and customer service was great; closing getting pushed back so many times cause some financial burden, but otherwise it was overall great experience.
Perris, on Jul 28, 2022
The staffs are very friendly & professional. We love our new home, thank you pacific avenue!
Perris, on Jul 18, 2022
Takes weeks to have a service request filled and often requires a follow up to actually fix the issue that is again scheduled a week out at least.
Perris, on May 28, 2022
I like how my service requests gets corrected in a timely manner.
Perris, on May 27, 2022
[Translated from ES] Always very attentive and answered all my questions.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Perris, on Jun 18, 2023
My storage has never been put together. I was told I could have my catio and then was told I had to move it from the side of my house. I cant turn on my oven and microwave at the same time. Cant vacuum without a circuit blowing out.
Perris, on Jun 06, 2023
The homes are poorly constructed. To many homes, not enough parking, only one exit, which is a scary safety issue only one SMALL POOL There is never a full lawn and / or maintenance Service
Perris, on Mar 20, 2023
[name removed] was wonderful to work with. Very informative and helpful.
Perris, on Feb 21, 2023
I have nothing bad to say about [name removed] Communities as of yet!! It’s not to bad..
Perris, on Feb 08, 2023
The paint in the house is horrible I wish we were told it would be primer or flat paint. We paid half a million dollars for a home now we have to get the whole inside repainted pretty ridiculous.
Perris, on Dec 20, 2022
[name removed] communities has been great as far as the sales staff. the hoa management needs work
Perris, on Dec 18, 2022
Essentially promises were not kept. Originally told one deadline for house completion and it wound up being an additional 6 months. Originally told water bill was included with HOA fee and after living in home for 8 months we started receiving water bills. Originally told that if things needed to be fixed it would be done so quickly, we’ve waited months for things to get fixed.