Top Homebuilder Ratings & Reviews

Pacific Communities

Pacific Avenue

7 Homeowner Reviews Completed Jun 2023 - Dec 2024

Overall Satisfaction

3.1
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

0.0

Community Profile

Conveniently located just a few miles from I-215 at Nuevo Road, Pacific Avenue is a gated quiet oasis tucked away in the sought-after city of Perris. Enjoy low-maintenance living with contemporary single-family homes featuring 3-5 bedrooms, and up to 2,335 square feet. All the simple pleasures of life within this close-knit community can be yours with community pool/spa, playground, gathering spaces and dog run, all right here at home.  Pacific Avenue, a perfect place to call home.



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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Perris, CA, on Apr 01, 2023

This was my first home purchase and the sales agent [name removed] was with me every step of the way, making the process of transitioning from a renter to a homeowner seemless.

4.9
Verified Homeowner
Perris, on Jun 18, 2023

My storage has never been put together. I was told I could have my catio and then was told I had to move it from the side of my house. I cant turn on my oven and microwave at the same time. Cant vacuum without a circuit blowing out.

1.3
Verified Homeowner
Perris, on Jun 21, 2023

I like, It’s near my work and I just walk to my Hospital. What I dislike, Pacific ave campus’s not consider to have a side walk small gate to next door Hospital.

5.0
Verified Homeowner
Perris, CA, on Dec 21, 2022

The moving move in date I disliked. All the way up until the final weeks of move in.

3.5
Verified Homeowner
Perris, on Apr 27, 2023

great buy and well keep community

5.0
Verified Homeowner
Perris, on Jun 15, 2023

Staff was great customer service very good

4.0
Verified Homeowner
Perris, CA, on Oct 23, 2022

Very smooth experience. Everyone worked hard to have my home ready asap

4.9
Verified Homeowner
Perris, on Jan 20, 2023

What I liked is that Jose & Manny made calling about problems easier to deal with and they always did a great job, but there was a lot of issues to this day

4.7
Verified Homeowner
Perris, on Jun 06, 2023

The homes are poorly constructed. To many homes, not enough parking, only one exit, which is a scary safety issue only one SMALL POOL There is never a full lawn and / or maintenance Service

2.8
Verified Homeowner
Perris, on Mar 20, 2023

[name removed] was wonderful to work with. Very informative and helpful.

4.7
Verified Homeowner
Perris, CA, on Sep 25, 2022

I was not given the opportunity to have the items (upgrades) in my home and now I have no cabinets in my room, laundry room or hallway that I need desperately.

3.1
Verified Homeowner
Perris, on Jan 08, 2023

The issues that have come up have been fixed in timely manner.

4.9
Verified Homeowner
Perris, on Dec 19, 2022

Better communication

4.0
Verified Homeowner
Perris, on Feb 21, 2023

I have nothing bad to say about [name removed] Communities as of yet!! It’s not to bad..

3.8
Verified Homeowner
Perris, CA, on Sep 07, 2022

I like that Manny made it easy for us to lock in and reserve the house

3.8
Verified Homeowner
Perris, on Dec 08, 2022

I had a few electrical issues fixed. Also, needed help with a lock installed at the solar panel [name removed] was wonderful and got them taken care of right away.

5.0
Verified Homeowner
Perris, on Feb 08, 2023

The paint in the house is horrible I wish we were told it would be primer or flat paint. We paid half a million dollars for a home now we have to get the whole inside repainted pretty ridiculous.

3.6
Verified Homeowner
Perris, CA, on Sep 06, 2022

Everything went by fast and smooth.

5.0
Verified Homeowner
Perris, on Nov 28, 2022

The customer care service is right on time

5.0
Verified Homeowner
Perris, on Dec 20, 2022

[name removed] communities has been great as far as the sales staff. the hoa management needs work

4.3
Verified Homeowner
Perris, CA, on Sep 04, 2022

The communication was excellent. We always felt welcomed to ask questions and check in regularly, and even when there were delays or hiccups in the process, we got quick information about it.

5.0
Verified Homeowner
Perris, CA, on Aug 22, 2022

[name removed] [name removed] reps were amazing from the beginning to the end. I went through some serious personal and health issues the last two years and I was all over the place. [name removed] had the patient of a saint with me. I needed that extra support with the purchase of my new home as my mind was all over the place. I will be forever grateful for his hand holding and support through the process. issues [name removed] specially was wonderful. I had a rough couple of years that affected me emotionally and i felt that

4.5
Verified Homeowner
Perris, on Oct 29, 2022

The sales team and especially [name removed] have made the homebuying experience phenomenal

5.0
Verified Homeowner
Perris, on Dec 18, 2022

Essentially promises were not kept. Originally told one deadline for house completion and it wound up being an additional 6 months. Originally told water bill was included with HOA fee and after living in home for 8 months we started receiving water bills. Originally told that if things needed to be fixed it would be done so quickly, we’ve waited months for things to get fixed.

2.2
Verified Homeowner
Perris, CA, on Aug 10, 2022

Dislike [name removed]

4.0
Verified Homeowner
Perris, on Oct 22, 2022

I’m happy with the warranty service.. every time I had an issue they fix it.

4.5
Verified Homeowner
Perris, CA, on Jul 27, 2022

I liked that the lender worked with the builder, having access to our home during the building process, and that the builder took care of the things that concerned me. I did not like the things that were forgotten or looked over (e.g., key not working, disposal not working, stairs creaking at the top) Floors still have not been fixed. Other then that the experience was great

4.7
Verified Homeowner
Perris, on Oct 21, 2022

I like how quick they are to come out and fix what we requested.

5.0
Verified Homeowner
Perris, CA, on Jul 25, 2022

The treated you with concern and caring to make sure that you were happy with what you were getting and they truly believe in the service they provide

5.0
Verified Homeowner
Perris, on Jul 29, 2022

warranty and customer service was great; closing getting pushed back so many times cause some financial burden, but otherwise it was overall great experience.

5.0
Verified Homeowner
Perris, on Jul 28, 2022

The staffs are very friendly & professional. We love our new home, thank you pacific avenue!

5.0
Verified Homeowner
Perris, CA, on Jul 10, 2022

I love the interaction with Manny, he was professional and his customer service skills were great. We really disliked Dana, the loan officer. She said we were locked in for our APR, but then found out a month before getting the house that she never locked us in and lied to us in our face when she said she never told us that, and that it was impossible to lock an APR because the market is always changing. she was really disrespectful and never answered the phone unless Manny called her and told her to call us or answer us. Thankfully we found a new loan company in a short amount of time and were able to proceed with the purchase

3.9
Verified Homeowner
Perris, on Jul 18, 2022

Takes weeks to have a service request filled and often requires a follow up to actually fix the issue that is again scheduled a week out at least.

1.5
Verified Homeowner
Perris, CA, on Jun 22, 2022

The purchase of the home was smooth Manny made it an wonderful experience

4.9
Verified Homeowner
Perris, on May 28, 2022

I like how my service requests gets corrected in a timely manner.

4.6
Verified Homeowner
Perris, CA, on Jun 20, 2022

I liked the communication that Manny and Felix maintained with us. Helped kept us informed throughout the process.

5.0
Verified Homeowner
Perris, on May 27, 2022

[Translated from ES] Always very attentive and answered all my questions.

5.0
Verified Homeowner
Perris, CA, on Jun 19, 2022

Only things I disliked was that we couldn't upgrade anything with the house because we bought one that fell out of escrow. Would have been nice to change the stairs the previous person picked and done the internet hookups on all the rooms.

5.0
Verified Homeowner
Perris, on Apr 12, 2022

They are very prompt at coming to fix what’s wrong in a timely matter

4.7
Verified Homeowner
Perris, CA, on Jun 19, 2022

Garage c/b finished more nicely. The slope was not addressed b4 carpeting went in. Some door finishes and baseboard not smooth. Alot was addressed during the walk thru that should have been done b4 that. We wait a long time and spend alot of money - everything sb addressed b4 that walk thru- as if you were inspecting your own home and showing it off. Jose was very nice and patient.

4.8
Verified Homeowner
Perris, CA, on Jun 19, 2022

The purchase of house was an easy process and it really made us feel safe

4.9
Verified Homeowner
Perris, CA, on Jun 18, 2022

I didn’t like the fact that we could get our rate lock the whole time..

4.4
Verified Homeowner
Perris, CA, on Jun 11, 2022

Everything was great smooth sailing ?

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Perris, CA, on Apr 01, 2023

This was my first home purchase and the sales agent [name removed] was with me every step of the way, making the process of transitioning from a renter to a homeowner seemless.

4.9
Verified Homeowner
Perris, CA, on Dec 21, 2022

The moving move in date I disliked. All the way up until the final weeks of move in.

3.5
Verified Homeowner
Perris, CA, on Oct 23, 2022

Very smooth experience. Everyone worked hard to have my home ready asap

4.9
Verified Homeowner
Perris, CA, on Sep 25, 2022

I was not given the opportunity to have the items (upgrades) in my home and now I have no cabinets in my room, laundry room or hallway that I need desperately.

3.1
Verified Homeowner
Perris, CA, on Sep 07, 2022

I like that Manny made it easy for us to lock in and reserve the house

3.8
Verified Homeowner
Perris, CA, on Sep 06, 2022

Everything went by fast and smooth.

5.0
Verified Homeowner
Perris, CA, on Sep 04, 2022

The communication was excellent. We always felt welcomed to ask questions and check in regularly, and even when there were delays or hiccups in the process, we got quick information about it.

5.0
Verified Homeowner
Perris, CA, on Aug 22, 2022

[name removed] [name removed] reps were amazing from the beginning to the end. I went through some serious personal and health issues the last two years and I was all over the place. [name removed] had the patient of a saint with me. I needed that extra support with the purchase of my new home as my mind was all over the place. I will be forever grateful for his hand holding and support through the process. issues [name removed] specially was wonderful. I had a rough couple of years that affected me emotionally and i felt that

4.5
Verified Homeowner
Perris, CA, on Aug 10, 2022

Dislike [name removed]

4.0
Verified Homeowner
Perris, CA, on Jul 27, 2022

I liked that the lender worked with the builder, having access to our home during the building process, and that the builder took care of the things that concerned me. I did not like the things that were forgotten or looked over (e.g., key not working, disposal not working, stairs creaking at the top) Floors still have not been fixed. Other then that the experience was great

4.7
Verified Homeowner
Perris, CA, on Jul 25, 2022

The treated you with concern and caring to make sure that you were happy with what you were getting and they truly believe in the service they provide

5.0
Verified Homeowner
Perris, CA, on Jul 10, 2022

I love the interaction with Manny, he was professional and his customer service skills were great. We really disliked Dana, the loan officer. She said we were locked in for our APR, but then found out a month before getting the house that she never locked us in and lied to us in our face when she said she never told us that, and that it was impossible to lock an APR because the market is always changing. she was really disrespectful and never answered the phone unless Manny called her and told her to call us or answer us. Thankfully we found a new loan company in a short amount of time and were able to proceed with the purchase

3.9
Verified Homeowner
Perris, CA, on Jun 22, 2022

The purchase of the home was smooth Manny made it an wonderful experience

4.9
Verified Homeowner
Perris, CA, on Jun 20, 2022

I liked the communication that Manny and Felix maintained with us. Helped kept us informed throughout the process.

5.0
Verified Homeowner
Perris, CA, on Jun 19, 2022

Only things I disliked was that we couldn't upgrade anything with the house because we bought one that fell out of escrow. Would have been nice to change the stairs the previous person picked and done the internet hookups on all the rooms.

5.0
Verified Homeowner
Perris, CA, on Jun 19, 2022

Garage c/b finished more nicely. The slope was not addressed b4 carpeting went in. Some door finishes and baseboard not smooth. Alot was addressed during the walk thru that should have been done b4 that. We wait a long time and spend alot of money - everything sb addressed b4 that walk thru- as if you were inspecting your own home and showing it off. Jose was very nice and patient.

4.8
Verified Homeowner
Perris, CA, on Jun 19, 2022

The purchase of house was an easy process and it really made us feel safe

4.9
Verified Homeowner
Perris, CA, on Jun 18, 2022

I didn’t like the fact that we could get our rate lock the whole time..

4.4
Verified Homeowner
Perris, CA, on Jun 11, 2022

Everything was great smooth sailing ?

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Perris, on Jun 21, 2023

I like, It’s near my work and I just walk to my Hospital. What I dislike, Pacific ave campus’s not consider to have a side walk small gate to next door Hospital.

5.0
Verified Homeowner
Perris, on Apr 27, 2023

great buy and well keep community

5.0
Verified Homeowner
Perris, on Jan 20, 2023

What I liked is that Jose & Manny made calling about problems easier to deal with and they always did a great job, but there was a lot of issues to this day

4.7
Verified Homeowner
Perris, on Jan 08, 2023

The issues that have come up have been fixed in timely manner.

4.9
Verified Homeowner
Perris, on Dec 19, 2022

Better communication

4.0
Verified Homeowner
Perris, on Dec 08, 2022

I had a few electrical issues fixed. Also, needed help with a lock installed at the solar panel [name removed] was wonderful and got them taken care of right away.

5.0
Verified Homeowner
Perris, on Nov 28, 2022

The customer care service is right on time

5.0
Verified Homeowner
Perris, on Oct 29, 2022

The sales team and especially [name removed] have made the homebuying experience phenomenal

5.0
Verified Homeowner
Perris, on Oct 22, 2022

I’m happy with the warranty service.. every time I had an issue they fix it.

4.5
Verified Homeowner
Perris, on Oct 21, 2022

I like how quick they are to come out and fix what we requested.

5.0
Verified Homeowner
Perris, on Jul 29, 2022

warranty and customer service was great; closing getting pushed back so many times cause some financial burden, but otherwise it was overall great experience.

5.0
Verified Homeowner
Perris, on Jul 28, 2022

The staffs are very friendly & professional. We love our new home, thank you pacific avenue!

5.0
Verified Homeowner
Perris, on Jul 18, 2022

Takes weeks to have a service request filled and often requires a follow up to actually fix the issue that is again scheduled a week out at least.

1.5
Verified Homeowner
Perris, on May 28, 2022

I like how my service requests gets corrected in a timely manner.

4.6
Verified Homeowner
Perris, on May 27, 2022

[Translated from ES] Always very attentive and answered all my questions.

5.0
Verified Homeowner
Perris, on Apr 12, 2022

They are very prompt at coming to fix what’s wrong in a timely matter

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Perris, on Jun 18, 2023

My storage has never been put together. I was told I could have my catio and then was told I had to move it from the side of my house. I cant turn on my oven and microwave at the same time. Cant vacuum without a circuit blowing out.

1.3
Verified Homeowner
Perris, on Jun 15, 2023

Staff was great customer service very good

4.0
Verified Homeowner
Perris, on Jun 06, 2023

The homes are poorly constructed. To many homes, not enough parking, only one exit, which is a scary safety issue only one SMALL POOL There is never a full lawn and / or maintenance Service

2.8
Verified Homeowner
Perris, on Mar 20, 2023

[name removed] was wonderful to work with. Very informative and helpful.

4.7
Verified Homeowner
Perris, on Feb 21, 2023

I have nothing bad to say about [name removed] Communities as of yet!! It’s not to bad..

3.8
Verified Homeowner
Perris, on Feb 08, 2023

The paint in the house is horrible I wish we were told it would be primer or flat paint. We paid half a million dollars for a home now we have to get the whole inside repainted pretty ridiculous.

3.6
Verified Homeowner
Perris, on Dec 20, 2022

[name removed] communities has been great as far as the sales staff. the hoa management needs work

4.3
Verified Homeowner
Perris, on Dec 18, 2022

Essentially promises were not kept. Originally told one deadline for house completion and it wound up being an additional 6 months. Originally told water bill was included with HOA fee and after living in home for 8 months we started receiving water bills. Originally told that if things needed to be fixed it would be done so quickly, we’ve waited months for things to get fixed.

2.2
Verified Homeowner