Top Homebuilder Ratings & Reviews

Pacific Communities

Pacific Crest

28 Homeowner Reviews Completed Oct 2023 - Apr 2025

Pacific Communities

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.6

Purchase Experience

4.7

Options Coordinator

4.5

Flooring Selections

4.5

Construction Experience

4.8

Customer Care Experience

5.0

Home Readiness

4.7

Installation & Workmanship

4.9

Community Profile

Pacific Communities logo

Off the I-15 and Escondido Ave., Pacific Crest is an exciting new community featuring 85 single-family homes ranging from 2,244 to 3,111 square feet. These large homes will offer 3-4 bedrooms, den, loft and up to 3.5 bathrooms. 

Homes at Pacific Crest are surrounded by the natural beauty of the high desert and a full spectrum of entertainment, recreation, and dining. Explore the available options and see if a new home at Pacific Crest is the right fit for you!




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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Hesperia, on Jun 15, 2024

Mostly that the backyard wasn't level ground.

3.9
Verified Homeowner
Hesperia, on Mar 12, 2025

I loved the quality of our home and our neighbors that we have made in our New Home. But, best of all we all agree that if it wasn't for [name removed] our experience here and all that he did to make us feel comfortable and feel like we belonged in this house we wouldn't have decided to make our home our forever home. Thank you for everything you all did to make our dreams possible. Also being able to help our children buy homes next to us make this experience so much better!! We have two of our kids buy homes in this same street was one of my many dreams and another was to have homes in a cul-de-sac was another. Thank you again [name removed] for all you help.

5.0
Verified Homeowner
Hesperia, CA, on Apr 22, 2025

Everyone was very helpful

4.8
Verified Homeowner
Hesperia, CA, on Mar 08, 2025

The sales team was great ([name removed] & [name removed]), loan officer a pleasure to deal with ([name removed]) and the follow-up home maintenance & introduction personnel ([name removed] & [name removed]) were very helpful and informative! The only issue we had, and it was a big one for us, was that the closing date kept getting delayed to the point where it went past the closing date of the home we were moving from...at no fault of us. Our funding was already transferred and placed in holding. Meanwhile, we had to rent 2 storage units and live out of motels and AirBnbs until our new home was ready. This was very inconvenient for us and our large dog. Not to mention the additional unexpected out-of-pocket expenses that mounted up to around $3,000. We cannot afford to pay movers again, so we are still gradually moving items from storage into the new home. We are seniors, so it is not as easy as it was when were young. We absolutely love this new house, but the process to get into it was not a pleasant one toward the end. Hopefully, we will look back at this and laugh, but it is too soon to do that. I'm aware that the seller makes no guarantee on when closing of escrow would occur, but we had signed final documents more than once, thinking we were about to close, only to have our hopes dashed. I think Pacific Communities should have met us halfway in either helping with expenses or the lodging and at least have given us a more realistic timeframe for closing.

4.8
Verified Homeowner
Hesperia, on Mar 12, 2025

Solar activation process

4.7
Verified Homeowner
Hesperia, on Feb 20, 2025

Everything good.

4.9
Verified Homeowner
Hesperia, CA , on Mar 07, 2025

We barely just moved in and the shower faucet already fallen off twice already. The heater/HVAC has already leaked. The staffs were always helpful though which is good but its just so frustrating that we barely moved in for a week and all this problem keep showing up. Not to mention our closing date was moved too and the house is a new build home so I thought it would be great when we moved in. Not to mention the toilet clogged on like the first week too and charged us $900+ for it. Its almost impossible for anyone to flush that much wet wipes for it to be clogged like that. We were there for less than a week.

4.1
Verified Homeowner
Hesperia, on Oct 26, 2024

Professional

5.0
Verified Homeowner
Hesperia, CA , on Nov 27, 2024

The only area of concern continues to be Solar situation! Law requires Solar yet Solar partner went bankrupt & Pacific Builders has basically left on homeowners shoulders. As a company you should be driving force to resolve your end user of 100% satisfaction of your product

4.9
Verified Homeowner
Hesperia, on May 22, 2024

The prompt response and no issues in meeting our request.

5.0
Verified Homeowner
Hesperia, CA, on Oct 19, 2024

How honest everyone was!

5.0
Verified Homeowner
Hesperia, on Jul 22, 2023

I like that Manny always makes himself available to help us with any issues. There is nothing he wont do to make sure we are happy.

5.0
Verified Homeowner
Hesperia, CA, on Aug 16, 2024

Everyone was helpfull guy mani in sales office and mani in field officer were helpfull and made my purchase experience too good

5.0
Verified Homeowner
Hesperia, CA, on Jan 07, 2024

The whole experience was great. From the office to escrow to closing. It was seamless.

5.0
Verified Homeowner
Hesperia, on Jul 06, 2023

Nothing keep up the Good work!

5.0
Verified Homeowner
Hesperia, CA, on Sep 27, 2023

Beautiful home

5.0
Verified Homeowner
Hesperia, on May 02, 2023

I love my house and everything just some house details here and there but have tooken care off

5.0
Verified Homeowner
Hesperia, CA, on Sep 13, 2023

It was great. People are very helpful.

4.4
Verified Homeowner
Hesperia, CA, on Mar 31, 2023

I was disappointed I didn't get my home when expected. This created a lot more issues and expenses which I was not prepared for. Most importantly we were not able to lock in a lower interest rate as a result of the delays in closing on my home. What I liked the most about this experience is the wonderful staff. From Robert, Kim, Chris and our lender Michael and now that we have moved in Manny is awesome.

4.3
Verified Homeowner
Hesperia, CA, on Mar 03, 2023

everything went as well as possible. We were informed on each stage of the building process 'and was made aware of problems due to weather. we are happy with all the people involved. Moses Bell

4.9
Verified Homeowner
Hesperia, CA, on Feb 06, 2023

I love everything about our home from the start till the move in

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Hesperia, CA, on Apr 22, 2025

Everyone was very helpful

4.8
Verified Homeowner
Hesperia, CA, on Mar 08, 2025

The sales team was great ([name removed] & [name removed]), loan officer a pleasure to deal with ([name removed]) and the follow-up home maintenance & introduction personnel ([name removed] & [name removed]) were very helpful and informative! The only issue we had, and it was a big one for us, was that the closing date kept getting delayed to the point where it went past the closing date of the home we were moving from...at no fault of us. Our funding was already transferred and placed in holding. Meanwhile, we had to rent 2 storage units and live out of motels and AirBnbs until our new home was ready. This was very inconvenient for us and our large dog. Not to mention the additional unexpected out-of-pocket expenses that mounted up to around $3,000. We cannot afford to pay movers again, so we are still gradually moving items from storage into the new home. We are seniors, so it is not as easy as it was when were young. We absolutely love this new house, but the process to get into it was not a pleasant one toward the end. Hopefully, we will look back at this and laugh, but it is too soon to do that. I'm aware that the seller makes no guarantee on when closing of escrow would occur, but we had signed final documents more than once, thinking we were about to close, only to have our hopes dashed. I think Pacific Communities should have met us halfway in either helping with expenses or the lodging and at least have given us a more realistic timeframe for closing.

4.8
Verified Homeowner
Hesperia, CA , on Mar 07, 2025

We barely just moved in and the shower faucet already fallen off twice already. The heater/HVAC has already leaked. The staffs were always helpful though which is good but its just so frustrating that we barely moved in for a week and all this problem keep showing up. Not to mention our closing date was moved too and the house is a new build home so I thought it would be great when we moved in. Not to mention the toilet clogged on like the first week too and charged us $900+ for it. Its almost impossible for anyone to flush that much wet wipes for it to be clogged like that. We were there for less than a week.

4.1
Verified Homeowner
Hesperia, CA , on Nov 27, 2024

The only area of concern continues to be Solar situation! Law requires Solar yet Solar partner went bankrupt & Pacific Builders has basically left on homeowners shoulders. As a company you should be driving force to resolve your end user of 100% satisfaction of your product

4.9
Verified Homeowner
Hesperia, CA, on Oct 19, 2024

How honest everyone was!

5.0
Verified Homeowner
Hesperia, CA, on Aug 16, 2024

Everyone was helpfull guy mani in sales office and mani in field officer were helpfull and made my purchase experience too good

5.0
Verified Homeowner
Hesperia, CA, on Jan 07, 2024

The whole experience was great. From the office to escrow to closing. It was seamless.

5.0
Verified Homeowner
Hesperia, CA, on Sep 27, 2023

Beautiful home

5.0
Verified Homeowner
Hesperia, CA, on Sep 13, 2023

It was great. People are very helpful.

4.4
Verified Homeowner
Hesperia, CA, on Mar 31, 2023

I was disappointed I didn't get my home when expected. This created a lot more issues and expenses which I was not prepared for. Most importantly we were not able to lock in a lower interest rate as a result of the delays in closing on my home. What I liked the most about this experience is the wonderful staff. From Robert, Kim, Chris and our lender Michael and now that we have moved in Manny is awesome.

4.3
Verified Homeowner
Hesperia, CA, on Mar 03, 2023

everything went as well as possible. We were informed on each stage of the building process 'and was made aware of problems due to weather. we are happy with all the people involved. Moses Bell

4.9
Verified Homeowner
Hesperia, CA, on Feb 06, 2023

I love everything about our home from the start till the move in

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Hesperia, on Mar 12, 2025

I loved the quality of our home and our neighbors that we have made in our New Home. But, best of all we all agree that if it wasn't for [name removed] our experience here and all that he did to make us feel comfortable and feel like we belonged in this house we wouldn't have decided to make our home our forever home. Thank you for everything you all did to make our dreams possible. Also being able to help our children buy homes next to us make this experience so much better!! We have two of our kids buy homes in this same street was one of my many dreams and another was to have homes in a cul-de-sac was another. Thank you again [name removed] for all you help.

5.0
Verified Homeowner
Hesperia, on Mar 12, 2025

Solar activation process

4.7
Verified Homeowner
Hesperia, on Feb 20, 2025

Everything good.

4.9
Verified Homeowner
Hesperia, on Oct 26, 2024

Professional

5.0
Verified Homeowner
Hesperia, on May 22, 2024

The prompt response and no issues in meeting our request.

5.0
Verified Homeowner
Hesperia, on Jul 22, 2023

I like that Manny always makes himself available to help us with any issues. There is nothing he wont do to make sure we are happy.

5.0
Verified Homeowner
Hesperia, on Jul 06, 2023

Nothing keep up the Good work!

5.0
Verified Homeowner
Hesperia, on May 02, 2023

I love my house and everything just some house details here and there but have tooken care off

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Hesperia, on Jun 15, 2024

Mostly that the backyard wasn't level ground.

3.9
Verified Homeowner