Top Homebuilder Ratings & Reviews

Pacific Communities

Pacific Lily

26 Homeowner Reviews Completed Apr 2025 - May 2026

Pacific Communities

Overall Satisfaction

4.3
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.6

Purchase Experience

4.1

Options Coordinator

4.5

Flooring Selections

4.4

Construction Experience

4.7

Customer Care Experience

4.8

Home Readiness

4.3

Community Profile

Pacific Communities logo

For over 30 years, we have perfected our Smart by DesignSM approach to building homes with the features you love most. We carefully craft each home with you in mind, maximizing your living space and featuring the premium touches that make all the difference. Experience our luxurious, modern kitchens, spacious living areas with high ceilings, and all the elements of the home you’ve imagined for yourself.


Driving Directions
Request More Info
  Go to Builder Reviews page

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Lancaster, on Jan 22, 2026

I greatly appreciated the professionalism and commitment pacific community demonstrated during the buying process.

4.8
Verified Homeowner
Lancaster, on May 05, 2026

I love every part of it be treated my family, and I would respect and worked hard to meet deadlines very friendly people call Pacific community 10 out of 10

5.0
Verified Homeowner
Lancaster, CA, on May 12, 2026

[Translated from ES] I am very happy with the service I received during the construction and purchase of my house. Mrs. [name removed] was very kind and helpful, answering all my questions and concerns. Mr. [name removed] was also very kind, guiding us through the house and patiently explaining everything. He has always been supportive and helpful with any questions I've had.

5.0
Verified Homeowner
Lancaster, CA, on Apr 27, 2025

None against. But the wait time for [name removed]

4.4
Verified Homeowner
Lancaster, on Mar 18, 2026

[name removed] provided excellent support during the sales process, and [name removed] was also extremely supportive during orientation and continued to assist us whenever we had questions about our home. We appreciate both of their efforts.

4.6
Verified Homeowner
Lancaster, CA, on Apr 19, 2025

Did not have the house ready when it was said it was going to be . Lost my rate

4.2
Verified Homeowner
Lancaster, on Sep 08, 2025

Excellent

5.0
Verified Homeowner
Lancaster, CA, on Apr 14, 2025

Move in delay 3 months

4.9
Verified Homeowner
Lancaster, on Aug 22, 2025

Pacific communities delivered on producing a beautiful home with little flaws, however, the communication during the buying process was hectic, we received very few updates regarding the complications and delays in the build.

4.0
Verified Homeowner
Lancaster, CA, on Apr 11, 2025

[name removed] (the super) has been great throughout the whole process

4.0
Verified Homeowner
Lancaster, on Aug 13, 2025

Friendly staff

3.7
Verified Homeowner
Lancaster, CA, on Apr 09, 2025

Disliked some of the delayed for the meters although that’s out of the control of pacific. I like the they still check in even tho we closed already.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Lancaster, CA, on May 12, 2026

[Translated from ES] I am very happy with the service I received during the construction and purchase of my house. Mrs. [name removed] was very kind and helpful, answering all my questions and concerns. Mr. [name removed] was also very kind, guiding us through the house and patiently explaining everything. He has always been supportive and helpful with any questions I've had.

5.0
Verified Homeowner
Lancaster, CA, on Apr 27, 2025

None against. But the wait time for [name removed]

4.4
Verified Homeowner
Lancaster, CA, on Apr 19, 2025

Did not have the house ready when it was said it was going to be . Lost my rate

4.2
Verified Homeowner
Lancaster, CA, on Apr 14, 2025

Move in delay 3 months

4.9
Verified Homeowner
Lancaster, CA, on Apr 11, 2025

[name removed] (the super) has been great throughout the whole process

4.0
Verified Homeowner
Lancaster, CA, on Apr 09, 2025

Disliked some of the delayed for the meters although that’s out of the control of pacific. I like the they still check in even tho we closed already.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Lancaster, on May 05, 2026

I love every part of it be treated my family, and I would respect and worked hard to meet deadlines very friendly people call Pacific community 10 out of 10

5.0
Verified Homeowner
Lancaster, on Mar 18, 2026

[name removed] provided excellent support during the sales process, and [name removed] was also extremely supportive during orientation and continued to assist us whenever we had questions about our home. We appreciate both of their efforts.

4.6
Verified Homeowner
Lancaster, on Sep 08, 2025

Excellent

5.0
Verified Homeowner
Lancaster, on Aug 22, 2025

Pacific communities delivered on producing a beautiful home with little flaws, however, the communication during the buying process was hectic, we received very few updates regarding the complications and delays in the build.

4.0
Verified Homeowner
Lancaster, on Aug 13, 2025

Friendly staff

3.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Lancaster, on Jan 22, 2026

I greatly appreciated the professionalism and commitment pacific community demonstrated during the buying process.

4.8
Verified Homeowner