Top Homebuilder Ratings & Reviews

Pacific Communities

Pacific Parkview

16 Homeowner Reviews Completed Mar 2026 - Sep 2026

Pacific Communities

Overall Satisfaction

4.1
Customers' overall satisfaction
4.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.0

Purchase Experience

3.9

Options Coordinator

4.5

Flooring Selections

4.4

Construction Experience

4.2

Customer Care Experience

4.7

Home Readiness

3.4

Community Profile

Pacific Communities logo

For over 30 years, we have perfected our Smart by DesignSM approach to building homes with the features you love most. We carefully craft each home with you in mind, maximizing your living space and featuring the premium touches that make all the difference. Experience our luxurious, modern kitchens, spacious living areas with high ceilings, and all the elements of the home you’ve imagined for yourself.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Romoland, CA, on Apr 19, 2026

There are many outstanding items noted in my final walk that have not been resolved.

3.5
Verified Homeowner
Romoland, on Aug 31, 2026

The inside door handles are very poor quality and always stick. We have had them checked and "fixed" multiple times but they are a bad design and always get stuck. Also, the team may respond to issues relatively promptly but do not fully resolve the issues. There are some issues that have not been resolved since my prepurchase inspection. Also, before we closed escrow we scheduled an appointment to view out home, drove over 3 hours with two small children only to find out the builder changed the locks and did not know how to access them. No explanation was given and we were basically told "oops" with no empathy or apology or concession given for wasting our whole day for nothing.

2.7
Verified Homeowner
Romoland, CA, on Apr 19, 2026

Disliked the repeated close date changes

4.6
Verified Homeowner
Romoland, on Aug 21, 2026

I really like how they treat you as family

4.0
Verified Homeowner
Romoland, CA, on Apr 19, 2026

[name removed] was very patient with us and answered our questions regardless of how minor they had been. The only downside of the purchase was the uncertainty of a date for moving in due to the city inspector’s extended delays.

4.7
Verified Homeowner
Romoland, on Aug 15, 2026

Not to happy with the [name removed] Timer switch on the home. It somehow resets itself for no reason at all, causing power outages all over the home.

5.0
Verified Homeowner
Romoland, CA, on Mar 14, 2026

Everything was nice

4.8
Verified Homeowner
Romoland, CA, on Mar 06, 2026

While I understand that construction timelines can be affected by various hurdles, the quality of the home has been disappointing and does not align with the expectations that were communicated during the buying process. I chose Pacific because of its reputation for building beautiful, quality homes. However, I have experienced multiple issues throughout the house. Several of these concerns were clearly pointed out during my walkthrough/orientation, yet they were never corrected. During that time, I was told this was “not a cookie-cutter home,” but unfortunately the quality I’ve seen has been worse than what I would expect from a typical production home.

2.9
Verified Homeowner
Romoland, CA, on Mar 06, 2026

My point of contact [name removed] was amazing. My Representative which did my walk through [name removed] was extremely knowledgeable and a pleasant to work with as well. The customer service that I have received so far has by far exceeded anything I have ever experienced from other Builders. I would definitely recommend Pacific Communities.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Romoland, CA, on Apr 19, 2026

There are many outstanding items noted in my final walk that have not been resolved.

3.5
Verified Homeowner
Romoland, CA, on Apr 19, 2026

Disliked the repeated close date changes

4.6
Verified Homeowner
Romoland, CA, on Apr 19, 2026

[name removed] was very patient with us and answered our questions regardless of how minor they had been. The only downside of the purchase was the uncertainty of a date for moving in due to the city inspector’s extended delays.

4.7
Verified Homeowner
Romoland, CA, on Mar 14, 2026

Everything was nice

4.8
Verified Homeowner
Romoland, CA, on Mar 06, 2026

While I understand that construction timelines can be affected by various hurdles, the quality of the home has been disappointing and does not align with the expectations that were communicated during the buying process. I chose Pacific because of its reputation for building beautiful, quality homes. However, I have experienced multiple issues throughout the house. Several of these concerns were clearly pointed out during my walkthrough/orientation, yet they were never corrected. During that time, I was told this was “not a cookie-cutter home,” but unfortunately the quality I’ve seen has been worse than what I would expect from a typical production home.

2.9
Verified Homeowner
Romoland, CA, on Mar 06, 2026

My point of contact [name removed] was amazing. My Representative which did my walk through [name removed] was extremely knowledgeable and a pleasant to work with as well. The customer service that I have received so far has by far exceeded anything I have ever experienced from other Builders. I would definitely recommend Pacific Communities.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Romoland, on Aug 31, 2026

The inside door handles are very poor quality and always stick. We have had them checked and "fixed" multiple times but they are a bad design and always get stuck. Also, the team may respond to issues relatively promptly but do not fully resolve the issues. There are some issues that have not been resolved since my prepurchase inspection. Also, before we closed escrow we scheduled an appointment to view out home, drove over 3 hours with two small children only to find out the builder changed the locks and did not know how to access them. No explanation was given and we were basically told "oops" with no empathy or apology or concession given for wasting our whole day for nothing.

2.7
Verified Homeowner
Romoland, on Aug 21, 2026

I really like how they treat you as family

4.0
Verified Homeowner
Romoland, on Aug 15, 2026

Not to happy with the [name removed] Timer switch on the home. It somehow resets itself for no reason at all, causing power outages all over the home.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet