Top Homebuilder Ratings & Reviews

Pacific Communities

Pacific Point

34 Homeowner Reviews Completed Jan 2023 - Jun 2024

Overall Satisfaction

4.6
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.5

Options Coordinator

4.6

Flooring Selections

4.7

Construction Experience

4.5

Customer Care Experience

4.8

Home Readiness

4.4

Installation & Workmanship

4.6

Community Profile

Off the I-15 off and Escondido Ave., Pacific Point is a remarkable community featuring 58 single-family homes ranging from 1,633 to 2,304 square feet. These large homes will offer 3-4 bedrooms, flex room, loft and up to 3 bathrooms. Homes at Pacific Point are surrounded by the natural beauty of the high desert and a full spectrum of entertainment, recreation and dining. Explore the available options and see if a new home at Pacific Point is the right fit for you.




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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Hesperia, on Dec 27, 2023

Change in move in dates

4.5
Verified Homeowner
Hesperia, on Apr 13, 2024

Everyone is friendly and I get quick responses to my requests and questions

5.0
Verified Homeowner
Hesperia, CA, on May 13, 2024

[Translated from ES] The purchasing process was easy, and the office staff was very friendly. (Especially Mrs. [name removed])

5.0
Verified Homeowner
Hesperia, on Oct 17, 2023

[name removed] has been great. He is always around to answer questions and was quick to complete any work orders that we needed.

4.9
Verified Homeowner
Hesperia, CA, on Dec 14, 2023

Everything was smooth other than some issues with NAF

4.2
Verified Homeowner
Hesperia, on Apr 10, 2024

The customer care experience has been good.

5.0
Verified Homeowner
Hesperia, CA, on Nov 12, 2023

[name removed] answered all of ours question making it a delightful experience.

4.8
Verified Homeowner
Hesperia, on Jan 17, 2024

I like the fact you guys fix some of the small problems .. in a timely matter . Great service

5.0
Verified Homeowner
Hesperia, Ca, on Aug 28, 2023

Everything from start to finish.

5.0
Verified Homeowner
Hesperia, on Jan 02, 2024

they take care of any issues we've had

5.0
Verified Homeowner
Hesperia, CA, on May 12, 2023

First time home buyer and my experience was phenomenal

5.0
Verified Homeowner
Hesperia, on Dec 29, 2023

When it’s pacific communities they’re quick when it’s the outside electrician or anything else they’re super super slow

4.0
Verified Homeowner
Hesperia, CA, on Apr 08, 2023

I did not like that there was no set date of move in. The dates kept changing.

4.6
Verified Homeowner
Hesperia, on Dec 03, 2023

Any requests that have been needed since we moved in have always been handled quickly and easily , [name removed] & [name removed] always take care of us

5.0
Verified Homeowner
Hesperia, CA, on Mar 31, 2023

The process was not as informative as I expected or was told it would be. There was lack of communication and had to continuously follow up for status due to the change of sales reps. However, once the final walk through was completed, I addressed all my questions and concerns to the project manager and others in charge and they’re were so helpful and followed through without having to follow up. Other than that my experience has been great and I would definitely recommend the builder to family and friends and buy again is the future.

4.7
Verified Homeowner
Hesperia, on May 17, 2023

Since [name removed] took over, the service has been great. He is good at communicating what is happening, is prompt at getting the work done and is very friendly and professional.

5.0
Verified Homeowner
Hesperia, CA, on Feb 22, 2023

Some things were unclear and we worked with 3 different sales agents.

3.6
Verified Homeowner
Hesperia, CA, on Feb 06, 2023

Once [name removed] started working at [name removed] [name removed] there was a lot more communication of how the house was coming along. She really kept us in the loop especially in the days prior to closing!

4.7
Verified Homeowner
Hesperia, CA, on Nov 22, 2022

Poor communication, I had to reach out to the builder for updates.

3.9
Verified Homeowner
Hesperia, CA, on Nov 15, 2022

I didn’t like the lender he never got back to us. For first time buyers that was frustrating. I also didn’t like that when we moved in our heater was not working for almost a month.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Hesperia, CA, on May 13, 2024

[Translated from ES] The purchasing process was easy, and the office staff was very friendly. (Especially Mrs. [name removed])

5.0
Verified Homeowner
Hesperia, CA, on Dec 14, 2023

Everything was smooth other than some issues with NAF

4.2
Verified Homeowner
Hesperia, CA, on Nov 12, 2023

[name removed] answered all of ours question making it a delightful experience.

4.8
Verified Homeowner
Hesperia, Ca, on Aug 28, 2023

Everything from start to finish.

5.0
Verified Homeowner
Hesperia, CA, on May 12, 2023

First time home buyer and my experience was phenomenal

5.0
Verified Homeowner
Hesperia, CA, on Apr 08, 2023

I did not like that there was no set date of move in. The dates kept changing.

4.6
Verified Homeowner
Hesperia, CA, on Mar 31, 2023

The process was not as informative as I expected or was told it would be. There was lack of communication and had to continuously follow up for status due to the change of sales reps. However, once the final walk through was completed, I addressed all my questions and concerns to the project manager and others in charge and they’re were so helpful and followed through without having to follow up. Other than that my experience has been great and I would definitely recommend the builder to family and friends and buy again is the future.

4.7
Verified Homeowner
Hesperia, CA, on Feb 22, 2023

Some things were unclear and we worked with 3 different sales agents.

3.6
Verified Homeowner
Hesperia, CA, on Feb 06, 2023

Once [name removed] started working at [name removed] [name removed] there was a lot more communication of how the house was coming along. She really kept us in the loop especially in the days prior to closing!

4.7
Verified Homeowner
Hesperia, CA, on Nov 22, 2022

Poor communication, I had to reach out to the builder for updates.

3.9
Verified Homeowner
Hesperia, CA, on Nov 15, 2022

I didn’t like the lender he never got back to us. For first time buyers that was frustrating. I also didn’t like that when we moved in our heater was not working for almost a month.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Hesperia, on Apr 13, 2024

Everyone is friendly and I get quick responses to my requests and questions

5.0
Verified Homeowner
Hesperia, on Apr 10, 2024

The customer care experience has been good.

5.0
Verified Homeowner
Hesperia, on Jan 17, 2024

I like the fact you guys fix some of the small problems .. in a timely matter . Great service

5.0
Verified Homeowner
Hesperia, on Jan 02, 2024

they take care of any issues we've had

5.0
Verified Homeowner
Hesperia, on Dec 29, 2023

When it’s pacific communities they’re quick when it’s the outside electrician or anything else they’re super super slow

4.0
Verified Homeowner
Hesperia, on Dec 03, 2023

Any requests that have been needed since we moved in have always been handled quickly and easily , [name removed] & [name removed] always take care of us

5.0
Verified Homeowner
Hesperia, on May 17, 2023

Since [name removed] took over, the service has been great. He is good at communicating what is happening, is prompt at getting the work done and is very friendly and professional.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Hesperia, on Dec 27, 2023

Change in move in dates

4.5
Verified Homeowner
Hesperia, on Oct 17, 2023

[name removed] has been great. He is always around to answer questions and was quick to complete any work orders that we needed.

4.9
Verified Homeowner