Top Homebuilder Ratings & Reviews

Shaddock Homes

Est at Rockhill - 74s

15 Homeowner Reviews Completed Aug 2023 - Jan 2025

Shaddock Homes

Overall Satisfaction

4.5
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.5

Purchase Experience

4.9

Home Personalization Experience

4.3

Construction Experience

4.8

Customer Care Experience

4.7

Home Readiness

4.6

Installation & Workmanship

4.5

Community Profile

Shaddock Homes logo
For 50 years, Shaddock Homes has specialized in the creation of luxury homes in the Dallas/Fort Worth Metroplex. We offer a variety of innovative and inspiring new home designs and are constantly striving to provide a level of exterior and interior craftsmanship that distinguishes us from other Dallas homebuilders.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Frisco, TX, on Mar 04, 2024

My epoxy was not done right and as well there is a crack in the kitchen which they are not agreeing which I am going to inspect to professional and they will plan my for the next steps

4.4
Verified Homeowner
Frisco, on Jul 08, 2024

Overall the house was built very well and [name removed] did a great job ensuring everything was as good as possible. I have been very pleased with the communication after closing on the house. I have had a couple of very minor questions and was able to text [name removed] and he replied extremely fast. Definitely satisfied with the after purchase support thus far.

5.0
Verified Homeowner
Frisco, on Jan 14, 2025

This has been our 4th new construction home, but first time in Texas. This has been by far one of the best experiences we have had. The quality of construction is very good and we have had such minor issues during the first year. We have had only a few drywall seems have cracks, which is very impressive considering how much settling there is during the first year. For the very minor items I have opened a ticket on, the responsiveness is great. Things have been fixed very fast. From the sales team, to the project manager and now the home warranty team everything has been great. I would definitely purchase from [name removed] again based on our experience with this home.

4.9
Verified Homeowner
Frisco, on Oct 18, 2023

I like the warranty portal tool that allows us to track

4.5
Verified Homeowner
Frisco, TX, on Feb 12, 2024

The Builder [name removed] was so helpful throughout the construction, he even went above and beyond in fixing the issues and on the special requests that I had with him. The sales manager [name removed] was so courteous and helpful throughout and after the purchase. I would definitely recommend Shaddock Homes.

4.9
Verified Homeowner
Frisco, on Apr 02, 2024

I like the the quick response from warranty team to fix the issues on my house

4.6
Verified Homeowner
Frisco, TX, on Nov 20, 2023

Overall experience is excellent; The quality of the house is good - confirmed by some of my friends by comparing it with competing builders.

5.0
Verified Homeowner
Frisco, TX, on Jun 03, 2023

Overall I am satisified with my purchase since it is an inventory home. Sales team does a good job

4.8
Verified Homeowner
Frisco, TX, on May 10, 2023

Likes: Our sales representative was great and always overly communicated with us. [name removed] meetings went smooth and the process was overall, great. Dislikes: I wish there were more wood stain options at the design center and a bit more time to go through everything. There are a few things I did not know were options that I would have liked to know or been informed of the option. Also wish there was more of an opportunity to customize small things on the structure of the home.

4.9
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Frisco, TX, on Mar 04, 2024

My epoxy was not done right and as well there is a crack in the kitchen which they are not agreeing which I am going to inspect to professional and they will plan my for the next steps

4.4
Verified Homeowner
Frisco, TX, on Feb 12, 2024

The Builder [name removed] was so helpful throughout the construction, he even went above and beyond in fixing the issues and on the special requests that I had with him. The sales manager [name removed] was so courteous and helpful throughout and after the purchase. I would definitely recommend Shaddock Homes.

4.9
Verified Homeowner
Frisco, TX, on Nov 20, 2023

Overall experience is excellent; The quality of the house is good - confirmed by some of my friends by comparing it with competing builders.

5.0
Verified Homeowner
Frisco, TX, on Jun 03, 2023

Overall I am satisified with my purchase since it is an inventory home. Sales team does a good job

4.8
Verified Homeowner
Frisco, TX, on May 10, 2023

Likes: Our sales representative was great and always overly communicated with us. [name removed] meetings went smooth and the process was overall, great. Dislikes: I wish there were more wood stain options at the design center and a bit more time to go through everything. There are a few things I did not know were options that I would have liked to know or been informed of the option. Also wish there was more of an opportunity to customize small things on the structure of the home.

4.9
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Frisco, on Jul 08, 2024

Overall the house was built very well and [name removed] did a great job ensuring everything was as good as possible. I have been very pleased with the communication after closing on the house. I have had a couple of very minor questions and was able to text [name removed] and he replied extremely fast. Definitely satisfied with the after purchase support thus far.

5.0
Verified Homeowner
Frisco, on Oct 18, 2023

I like the warranty portal tool that allows us to track

4.5
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Frisco, on Jan 14, 2025

This has been our 4th new construction home, but first time in Texas. This has been by far one of the best experiences we have had. The quality of construction is very good and we have had such minor issues during the first year. We have had only a few drywall seems have cracks, which is very impressive considering how much settling there is during the first year. For the very minor items I have opened a ticket on, the responsiveness is great. Things have been fixed very fast. From the sales team, to the project manager and now the home warranty team everything has been great. I would definitely purchase from [name removed] again based on our experience with this home.

4.9
Verified Homeowner
Frisco, on Apr 02, 2024

I like the the quick response from warranty team to fix the issues on my house

4.6
Verified Homeowner