Homebuilder Ratings & Reviews

Shaddock Homes Reviews

798 Homeowner Reviews Completed Nov 2024 - May 2026

Overall Satisfaction

4.3
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 10 Comments
Purchase Experience Testimonials from Real Homebuyers

Rockwall, TX, on May 16, 2026

Understanding what is standard and what is an upgrade was confusing and selection of electrical outlets and switches was difficult.

4.7
Verified Homeowner
Celina, TX, on May 15, 2026

[name removed] and [name removed] made everything a wonderful experience from start to finish.

5.0
Verified Homeowner
Forney, TX, on May 15, 2026

[name removed] was very easy to work with and kept me up to date throughout the whole proccess from start to finish. It was a great experience and we love our new home

5.0
Verified Homeowner
Fate, TX, on May 13, 2026

[name removed] is simply amazing. During the home buying process she was so helpful and supportive. Even after I closed and up until now she’s still makes herself available to answer any questions I may have. She’s an exceptional employee and I hope she gets the recognition she deserves. She’s simply the best !!!

4.5
Verified Homeowner
Parker, TX, on May 12, 2026

Really liked the detailed information I received and the communication with the sales and construction team was top notch.

5.0
Verified Homeowner
Prosper, TX, on May 11, 2026

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4.8
Verified Homeowner
Celina, TX, on May 09, 2026

Poor craftsmanship of the home.

2.9
Verified Homeowner
Celina, TX, on May 05, 2026

I really like the design of the home. I don't love that they used HomePro as the security system for the house.

5.0
Verified Homeowner
Celina, TX, on May 05, 2026

I like the orientation; [name removed] walked through everything we need. And was able to get somebody to fix minor paint issues on the same day.

5.0
Verified Homeowner
Rockwall, TX, on Apr 24, 2026

[name removed] is the best warranty manager! He gets every thing done timely and efficient

4.5
Verified Homeowner

Builder Profile

Shaddock Homes logo
info@shaddockhomes.com

For 50 years, Shaddock Homes has specialized in the creation of luxury homes in the Dallas/Fort Worth Metroplex. We offer a variety of innovative and inspiring new home designs and are constantly striving to provide a level of exterior and interior craftsmanship that distinguishes us from other Dallas homebuilders.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.