Homebuilder Ratings & Reviews

Shaddock Homes Reviews

774 Homeowner Reviews Completed Feb 2025 - Aug 2026

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 10 Comments
Purchase Experience Testimonials from Real Homebuyers

Fate, TX, on Aug 26, 2026

I didn’t dislike anything. I had an excellent experience!

5.0
Verified Homeowner
Mesquite, TX, on Aug 26, 2026

I enjoyed that the builder was/is "hands on". From the initial warranty items to standard things like who do we buy curtains from, [name removed] was our go-to person which really helped with making is feel comfortable with the huge decision of buying a new home.

5.0
Verified Homeowner
Celina, TX, on Aug 26, 2026

Easy and quick transaction

5.0
Verified Homeowner
Lucas, TX, on Aug 25, 2026

I have had a great experience with [name removed]

5.0
Verified Homeowner
Mesquite, TX, on Aug 20, 2026

Closing situation

4.3
Verified Homeowner
Celina, TX, on Aug 14, 2026

Nice people

5.0
Verified Homeowner
Frisco, TX, on Aug 12, 2026

Sink is too small and faucet is off center resulting in water splashing

5.0
Verified Homeowner
Allen, TX, on Aug 08, 2026

I don’t like they didn’t do round corner in my home

5.0
Verified Homeowner
Rockwall, TX, on Aug 07, 2026

EVERYTHING PERFECT

5.0
Verified Homeowner
Forney, TX, on Aug 06, 2026

What I liked most about my purchase experience was the excellent communication and support throughout the entire process. From the time I signed the contract through move-in, the team was responsive, knowledgeable, and always willing to answer my questions quickly. They kept me informed every step of the way, making what could have been a stressful experience feel smooth and enjoyable. Their professionalism, patience, and genuine care gave me confidence that I had made the right decision, and I truly appreciated how they made me feel valued as a customer. You can also personalize it by mentioning team members by name if you want to recognize their outstanding service.

5.0
Verified Homeowner

Builder Profile

Shaddock Homes logo
info@shaddockhomes.com

For 50 years, Shaddock Homes has specialized in the creation of luxury homes in the Dallas/Fort Worth Metroplex. We offer a variety of innovative and inspiring new home designs and are constantly striving to provide a level of exterior and interior craftsmanship that distinguishes us from other Dallas homebuilders.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.