Homebuilder Ratings & Reviews

Shaddock Homes Reviews

834 Homeowner Reviews Completed May 2024 - Nov 2025

Overall Satisfaction

4.3
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 10 Comments
Purchase Experience Testimonials from Real Homebuyers

Frisco, TX, on Nov 14, 2025

Service

4.2
Verified Homeowner
Parker, TX, on Nov 11, 2025

The family dining room is small. I wish it were bigger

4.6
Verified Homeowner
McKinney, TX, on Nov 08, 2025

[name removed], [name removed], [name removed] all 3 of them are amazing at their jobs.

5.0
Verified Homeowner
Rockwall, TX, on Nov 07, 2025

[name removed] was phenomenal to work with. He takes care of quality and keeps his word. [name removed] is very nice to work with and helped us through the process

5.0
Verified Homeowner
Rockwall, TX, on Nov 07, 2025

The attention to any matter reported with follow-up on completions and satisfaction has been extremely refreshing and a positive experience that I can share with family, friends and potential future home buyers.

5.0
Verified Homeowner
Celina, TX, on Nov 06, 2025

[name removed] has been extremely responsive and attentive in addressing my concerns with our [name removed] home. They’ve handled each issue promptly and professionally, ensuring that everything is resolved to my satisfaction.

5.0
Verified Homeowner
Rockwall, TX, on Nov 06, 2025

Shaddock Homes was professional and prompt with all of their commitments and services to us during the home buying process and after closing.

5.0
Verified Homeowner
Lucas, TX, on Nov 05, 2025

Most the people we worked with [name removed] and [name removed] Least limited or no options on certain items. Would like to have had cabinets added .

5.0
Verified Homeowner
Celina, TX, on Nov 03, 2025

I liked the overall build quality and the customer service and responsiveness.

5.0
Verified Homeowner
Frisco, TX, on Nov 03, 2025

Fine that was imposed for trivial change, notified in 2 days.

4.0
Verified Homeowner

Builder Profile

Shaddock Homes logo
info@shaddockhomes.com

For 50 years, Shaddock Homes has specialized in the creation of luxury homes in the Dallas/Fort Worth Metroplex. We offer a variety of innovative and inspiring new home designs and are constantly striving to provide a level of exterior and interior craftsmanship that distinguishes us from other Dallas homebuilders.

Request More Info

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.