Homebuilder Ratings & Reviews

Shaddock Homes Reviews

836 Homeowner Reviews Completed May 2023 - Nov 2024

Overall Satisfaction

4.3
Customers' overall satisfaction
4.1
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 10 Comments
Purchase Experience Testimonials from Real Homebuyers

Celina, TX, on Nov 13, 2024

[name removed] and [name removed] were way to work with. Thank you.

4.8
Verified Homeowner
Frisco, TX, on Nov 12, 2024

The experience of buying name was really awesome. Right from the beginning, our relationship with [name removed] is excellent. We are really very happy about the whole home buying process. It was very pleasant and happy.

5.0
Verified Homeowner
Frisco, TX, on Nov 09, 2024

Warranty service has been good so far.

4.3
Verified Homeowner
Forney, TX, on Nov 08, 2024

Everything is excellent, I recommend them

5.0
Verified Homeowner
Celina, TX, on Nov 06, 2024

[name removed] explained the process thoroughly and answered all questions. The warranty team also did a curtesy 6 month follow up. Great service.

5.0
Verified Homeowner
Celina, TX, on Nov 06, 2024

All has given us false information and what ever we have paid money those items has not been given and I would like to say useless construction manager and sales manager as they don’t have any details on the process

0.7
Verified Homeowner
Fate, TX, on Nov 06, 2024

The purchase experience is ok, expect the sale agent keep pushing alot

3.4
Verified Homeowner
Celina, TX, on Nov 06, 2024

Like the house quality and the process of buying it

4.8
Verified Homeowner
Celina, TX, on Nov 06, 2024

[name removed] and [name removed] are both wonderful representatives for Shaddock Homes. They are great people to work with and have great ideas!

5.0
Verified Homeowner
Prosper, TX, on Nov 06, 2024

The design and interior patterns are misaligned. The quality of internal materials is subpar, including the cooking stove, microwave, mirrors, and the paint on cabinets and doors, which is peeling off. The outdoor patio flooring and front patio paving are poorly finished, with numerous cracks and uneven surfaces. Additionally, the exterior windows have incomplete coverage, Bath room tiles have permanent scratches at the time of handover including the tub and it never fixed nor the builder is willing to fix after multiple requests. Major problem the service request are not addressed on time and they are closing the tickets without resolving.

2.1
Verified Homeowner

Builder Profile

Shaddock Homes logo
info@shaddockhomes.com

For 50 years, Shaddock Homes has specialized in the creation of luxury homes in the Dallas/Fort Worth Metroplex. We offer a variety of innovative and inspiring new home designs and are constantly striving to provide a level of exterior and interior craftsmanship that distinguishes us from other Dallas homebuilders.

Request More Info

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.