Homebuilder Ratings & Reviews

Shaddock Homes Reviews

818 Homeowner Reviews Completed Jul 2024 - Jan 2026

Overall Satisfaction

4.3
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 10 Comments
Purchase Experience Testimonials from Real Homebuyers

Celina, TX, on Jan 14, 2026

I like the clear and fast communication provided by everyone from [name removed] that I dealt with.

4.8
Verified Homeowner
Frisco, TX, on Jan 12, 2026

We love the home and the builder team has been very responsive. Thank you.

5.0
Verified Homeowner
Rockwall, TX, on Jan 12, 2026

Like: Great communication from every aspect of the build. All concerns, and questions were answered in a timely manner. We knew [name removed] with a bigger builder, but with their attention to detail, and great communication, we felt like the only homeowners they were building for. [name removed] was amazing through out the entire process. The same goes for [name removed].

5.0
Verified Homeowner
McKinney, TX, on Jan 10, 2026

We purchased an inventory home, and the experience was top-notch from start to finish. [name removed], the Sales Manager, was wonderful to work with—she made the quick closing process easy and stress-free. Since the home was already built, we were looking for a high level of finish. [name removed], the Construction Manager, walked the home with us and was very honest about the minor touch-ups needed. He ensured the house was move-in ready. Since moving in, [name removed], the Warranty Manager, has been incredible at checking off those last few punch-list items. It’s a relief to know that [name removed] and the team stay committed to the home even after the sale is final

5.0
Verified Homeowner
Ft Worth, TX, on Jan 09, 2026

[name removed]

5.0
Verified Homeowner
Fate, TX, on Jan 05, 2026

The process I went through with finalizing the purchase of the house was difficult. Builders not knowing about the house and inspection not being read prior to house orientation. Quality of the house is not what I would have expected from a [name removed] home.

2.9
Verified Homeowner
Forney, TX, on Jan 02, 2026

I love the home. Quality of the build. [name removed] was the absolute best ever!!! My experience was the best ever home buying experience of my life. I am already telling everyone about Shaddock Homes!!!

5.0
Verified Homeowner
McKinney, TX, on Dec 31, 2025

[name removed] has been amazing with the support and helpful in fixing any issues. Give him a RAISE!!!!

5.0
Verified Homeowner
Celina, TX, on Dec 30, 2025

Construction quality was horrible , the amount of issues we found in 1st year was too many and not all of them are fixable , we are just living with costly mistake someone else did

2.4
Verified Homeowner
Prosper, TX, on Dec 27, 2025

Toilet was an issue but [name removed] and [name removed] have been the best experience

4.5
Verified Homeowner

Builder Profile

Shaddock Homes logo
info@shaddockhomes.com

For 50 years, Shaddock Homes has specialized in the creation of luxury homes in the Dallas/Fort Worth Metroplex. We offer a variety of innovative and inspiring new home designs and are constantly striving to provide a level of exterior and interior craftsmanship that distinguishes us from other Dallas homebuilders.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.