Homebuilder Ratings & Reviews

Shaddock Homes Reviews

826 Homeowner Reviews Completed Sep 2022 - Mar 2024

Overall Satisfaction

4.2
Customers' overall satisfaction
4.0
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 10 Comments
Purchase Experience Testimonials from Real Homebuyers

McKinney, TX, on Mar 26, 2024

Over all experience and the support I get from the team members like [name removed], [name removed] and [name removed] are all very helpful in making my experience very enjoyable.

4.9
Verified Homeowner
Parker, TX, on Mar 23, 2024

Nothing - everyone I have dealt with, from [name removed], [name removed], [name removed] and [name removed] have been a pleasure to work with.

4.4
Verified Homeowner
Celina, TX, on Mar 19, 2024

It was good experience

4.5
Verified Homeowner
McKinney, TX, on Mar 19, 2024

The whole process was very smooth. Everyone was very professional and knowledgeable.

5.0
Verified Homeowner
Frisco, TX, on Mar 19, 2024

Immediate response from the warranty service. Easy access over phone and healthy conversation all the time about the issues reported.

5.0
Verified Homeowner
Parker, TX, on Mar 18, 2024

I love everything in the home, only thing I dislike is the paint quality. For a house this size and price, the walls, doors and cabinets scratch and stain even with the slightest touch. They will not wipe down. It cheapens the look of the entire house. Unfortunately, the paint quality of the model home was not like this.

4.3
Verified Homeowner
Ft Worth, TX, on Mar 15, 2024

The construction manager ([name removed])was very responsive and a pleasure to work with. [name removed] did a great job finding us exactly what we were looking for and [name removed] did everything he said he would. Great job by all!

4.8
Verified Homeowner
Lucas, TX, on Mar 15, 2024

Quality of materials used. Clearly, corners were cut to save money and this is incredibly apparent with the windows. If it weren't for [name removed], we would be out A LOT of money to get these fixed.

4.8
Verified Homeowner
Frisco, TX, on Mar 15, 2024

Manager [name removed] is really helpful getting things organized and done professionally. [name removed] is really kind and follow up with us for the whole process. I'm really happy with the purchase!

4.8
Verified Homeowner
Prosper, TX, on Mar 14, 2024

Everything went well other than design studio and home pro

4.3
Verified Homeowner

Builder Profile

For 50 years, Shaddock Homes has specialized in the creation of luxury homes in the Dallas/Fort Worth Metroplex. We offer a variety of innovative and inspiring new home designs and are constantly striving to provide a level of exterior and interior craftsmanship that distinguishes us from other Dallas homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.