Homebuilder Ratings & Reviews

Shaddock Homes Reviews

840 Homeowner Reviews Completed Jun 2023 - Dec 2024

Overall Satisfaction

4.3
Customers' overall satisfaction
4.1
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 10 Comments
Purchase Experience Testimonials from Real Homebuyers

Forney, TX, on Dec 15, 2024

The entire process was fun

5.0
Verified Homeowner
McKinney, TX, on Dec 15, 2024

The sales person [name removed] was absolutely great. The construction manager [name removed]’s amazing.

5.0
Verified Homeowner
Celina, TX, on Dec 12, 2024

None.

5.0
Verified Homeowner
Prosper, TX, on Dec 12, 2024

[name removed] and [name removed] were both amazing through out the whole process. Very understanding, available and flexible with dealing with all issues that came up.

5.0
Verified Homeowner
Parker, TX, on Dec 11, 2024

Disliked the finishing

4.1
Verified Homeowner
Fate, TX, on Dec 11, 2024

Purchasing a home in general can be vary daunting to say the least. That said, [name removed] homes did an amazing job guiding us through the process and with clarity at that! Wonderful job all around. I've built with 2 other builders prior and [name removed] homes takes the Cake! Communication was great through the contracting process and Hats-off to our amazing builder [name removed]. He communicated well, was on top of anything that came up or seemed to be missed during the build. There was not one item i brought that he didn't already know about and that speaks volumes! This means [name removed] took the time to really walk the home through the build and this shows true dedication. This is why the Shaddock Homes Brand is so trusted in building a quality beautiful home.

5.0
Verified Homeowner
Celina, TX, on Dec 10, 2024

The great communication throughout the process

5.0
Verified Homeowner
Prosper, TX, on Dec 08, 2024

Everything was smooth and addressed all our requests

4.9
Verified Homeowner
Frisco, TX, on Dec 06, 2024

Overall experience was too bad, seen arrogancy from Sales person [name removed], She was soo soo rude and influenced the Contractor and Warranty manager for not to finish of warranty jobs , many of the tickets I have raised were closed without fixing and no reasons while closing of the tickets, many finishing related issues which I have seen from day one in my home they rejected by saying this are cosmetic issues and we don't do any fixes , major pending issue is carpet there are bumps at many places and the warranty manager says we will check after winter only once the home settles which I am having big doubts as per my previous experiences

0.9
Verified Homeowner
Frisco, TX, on Dec 06, 2024

We bought an inventory home in the Estates at [name removed] community 10 months ago. We recently discovered that the flooring material is LVP instead of Engineered Wood, as mentioned in the contract. We did try to get this addressed with the Sales and Warranty team unsuccessfully. The sales team initially said that it was a typo error, but when I persisted, they just changed the reasoning and mentioned that since we bought a completed home, we get it as-is. However, since it is mentioned as Engineered Wood in the contract and [name removed] is a reputed builder, I expected the house to have what is stated in the contract. We are very disappointment with [name removed]

2.4
Verified Homeowner

Builder Profile

Shaddock Homes logo
info@shaddockhomes.com

For 50 years, Shaddock Homes has specialized in the creation of luxury homes in the Dallas/Fort Worth Metroplex. We offer a variety of innovative and inspiring new home designs and are constantly striving to provide a level of exterior and interior craftsmanship that distinguishes us from other Dallas homebuilders.

Request More Info

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.