Homebuilder Ratings & Reviews

Shaddock Homes Reviews

822 Homeowner Reviews Completed Apr 2024 - Oct 2025

Overall Satisfaction

4.3
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 10 Comments
Purchase Experience Testimonials from Real Homebuyers

Celina, TX, on Oct 03, 2025

I liked the determination to make us happy and [name removed]/george were great!

5.0
Verified Homeowner
Celina, TX, on Oct 03, 2025

Had great experience with Shaddock Homes. [name removed] and [name removed] went above and beyond for my project

5.0
Verified Homeowner
McKinney, TX, on Oct 01, 2025

Likes: 1.) Loved working with [name removed] and [name removed]. They are very patient, friendly and quick to respond to any questions or clarifications. 2.) [name removed] and [name removed] went above and beyond to make sure we received the home before schedule to accommodate our needs and made sure we are getting constant updates. 3.) Loved that [name removed] was able to decrease base price of the home to match the lower base price at the time of closing. Dislikes: 1.) Was very disappointed that [name removed] homes mortgage was not able to give a better rate than outside banks even after using all the lender incentive to buy down points. I heard it was the case with most other buyers who closed with [name removed] around my closing timeline. 2.) I would have loved if [name removed] finished the attic above garage with proper flooring, I know it was not needed as per code/design, but I would have loved to use it for lighter storage.

5.0
Verified Homeowner
Celina, TX, on Sep 30, 2025

I liked the floor design, construction quality & after sale warranty service

4.8
Verified Homeowner
Celina, TX, on Sep 29, 2025

People. [name removed] has been a great builder. [name removed] has been phenomenal. We enjoy living here.

4.8
Verified Homeowner
Celina, TX, on Sep 29, 2025

Loved the attention to our recommendations or choices from [name removed] and [name removed] from the [name removed] team.

5.0
Verified Homeowner
Celina, TX, on Sep 21, 2025

The salespeople were so helpful!

4.5
Verified Homeowner
Prosper, TX, on Sep 18, 2025

Builder was not upfront.

4.5
Verified Homeowner
Lucas, TX, on Sep 17, 2025

We most liked our communications with our sales manager, build manager, and warranty manager. Our only negative experience was getting our design center appointments set-up, as there was undue delay that caused a delay in our house getting started.

4.9
Verified Homeowner
Forney, TX, on Sep 16, 2025

I love the work of the sales manager. She is still in contact with us and ready to help and answer any questions 24/7

5.0
Verified Homeowner

Builder Profile

Shaddock Homes logo
info@shaddockhomes.com

For 50 years, Shaddock Homes has specialized in the creation of luxury homes in the Dallas/Fort Worth Metroplex. We offer a variety of innovative and inspiring new home designs and are constantly striving to provide a level of exterior and interior craftsmanship that distinguishes us from other Dallas homebuilders.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.