Homebuilder Ratings & Reviews

Shaddock Homes Reviews

786 Homeowner Reviews Completed Sep 2024 - Mar 2026

Overall Satisfaction

4.3
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 10 Comments
Purchase Experience Testimonials from Real Homebuyers

Fate, TX, on Mar 17, 2026

How easy the process was. Thank you

5.0
Verified Homeowner
Celina, TX, on Mar 17, 2026

Loved it

5.0
Verified Homeowner
Frisco, TX, on Mar 15, 2026

[name removed] has been always prompt and supportive of addressing the warranty issues. He is a great gentleman, easy to work with. Highly recommended.

5.0
Verified Homeowner
Prosper, TX, on Mar 12, 2026

We had a great experience with Shaddock Homes from start to finish. The entire process—from buying to moving in—was smooth and well-managed, thanks to [name removed], [name removed], and [name removed]. We’ve moved in recently and so far the experience has been excellent.

5.0
Verified Homeowner
Celina, TX, on Mar 12, 2026

The prices are strict

3.8
Verified Homeowner
Celina, TX, on Mar 10, 2026

So far its all good.

4.9
Verified Homeowner
Frisco, TX, on Mar 10, 2026

Warrenty items some times end up in prolonged conversations

3.3
Verified Homeowner
Frisco, TX, on Mar 04, 2026

The people and customers service. Highlight [name removed] and [name removed]! They were amazing.

5.0
Verified Homeowner
Celina, TX, on Mar 04, 2026

Responsiveness and commitment to making sure everything was smooth was a highlight. Loved how nothing in the house or interactions felt cheap. Everything had a premium feel and I'm a very happy customer.

5.0
Verified Homeowner
Forney, TX, on Feb 24, 2026

The sales process and [name removed] sales manager eagerness to help all the time

4.1
Verified Homeowner

Builder Profile

Shaddock Homes logo
info@shaddockhomes.com

For 50 years, Shaddock Homes has specialized in the creation of luxury homes in the Dallas/Fort Worth Metroplex. We offer a variety of innovative and inspiring new home designs and are constantly striving to provide a level of exterior and interior craftsmanship that distinguishes us from other Dallas homebuilders.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.