Top Homebuilder Ratings & Reviews

Shaddock Homes

Windsong Ranch 4c

18 Homeowner Reviews Completed Apr 2020 - Jul 2021

Overall Satisfaction

4.3
Customers' overall satisfaction
3.9
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.2

Home Personalization Experience

4.4

Construction Experience

3.7

Customer Care Experience

4.6

Home Readiness

3.6

Installation & Workmanship

4.3

Community Profile

Masterfully composed to bring people together through green spaces, trails, parks, dramatic architecture and exceptional amenities THE LAGOON, Windsong Ranch in Prosper TX





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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Prosper, TX, on Jun 21, 2020

Our contact at [name removed] ([name removed]) was fantastic and incredibly responsive, sent us regular video walk thru updates and kept us in the loop. She is a credit to the [name removed] team.

4.5
Verified Homeowner
Prosper, on Oct 12, 2020

Super quick to fix any issues that came up

5.0
Verified Homeowner
Prosper, on Feb 21, 2021

[name removed] IS GREAT...just didn't expect issues home issues.....doors, floors, cracks, etc.

4.3
Verified Homeowner
Prosper, TX, on Jun 07, 2020

[name removed]'s videos of the construction progress, especially her commentary :)

5.0
Verified Homeowner
Prosper, on Sep 10, 2020

I like the follow through on issues raised and that hadn’t have many to report

5.0
Verified Homeowner
Prosper, on Dec 02, 2020

Everything has been great! Anything I have submitted has been fixed

4.9
Verified Homeowner
Prosper, TX, on Apr 24, 2020

[name removed] is phenomenal at what she does! [name removed] took ownership of home building and did a great job. His manager did a great job problem solving.

5.0
Verified Homeowner
Prosper, on Aug 12, 2020

We have been stuck in limbo since we moved in August 2019. Some due to Covid and some due to miss management. We are trying to be understanding about this due to Covid that being said we still have unpainted and finished trim items.

3.7
Verified Homeowner
Prosper, on Sep 02, 2020

[name removed] in [name removed] has been amazing and the Easiest park of building my home. He gets back to you right away and helps so much!

5.0
Verified Homeowner
Prosper, TX, on Apr 22, 2020

[name removed]! KIMMERS! The constant videos that she send us weekly was AWESOME! Even though we went and visited the home quite a bit the videos were always so cheerful and exciting.

4.9
Verified Homeowner
Prosper, on Jul 02, 2020

The whole [name removed] team have been great during this crazy time in all our lives. [name removed], [name removed] and [name removed] have been very responsive.

5.0
Verified Homeowner
Prosper, TX, on Apr 12, 2020

We had an excellent construction manager, [name removed]. He went above and beyond to make our house just right. We could always reach him and he was happy to answer any questions we had. He made a huge difference in terms of experience for us.

4.7
Verified Homeowner
Prosper, TX, on Apr 12, 2020

Working with [name removed] and [name removed]. [name removed] was amazing and knowledgeable and [name removed] was diligent on following through

4.0
Verified Homeowner
Prosper, TX, on Aug 30, 2019

Great follow up on issues that were problems with he home.

4.5
Verified Homeowner
Prosper, TX, on Aug 10, 2019

Everyone that we have worked with from [removed] has been amazing especially [removed]! He has gone above and beyond to make sure everything is right! He’s the best

4.7
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Prosper, TX, on Jun 21, 2020

Our contact at [name removed] ([name removed]) was fantastic and incredibly responsive, sent us regular video walk thru updates and kept us in the loop. She is a credit to the [name removed] team.

4.5
Verified Homeowner
Prosper, TX, on Jun 07, 2020

[name removed]'s videos of the construction progress, especially her commentary :)

5.0
Verified Homeowner
Prosper, TX, on Apr 24, 2020

[name removed] is phenomenal at what she does! [name removed] took ownership of home building and did a great job. His manager did a great job problem solving.

5.0
Verified Homeowner
Prosper, TX, on Apr 22, 2020

[name removed]! KIMMERS! The constant videos that she send us weekly was AWESOME! Even though we went and visited the home quite a bit the videos were always so cheerful and exciting.

4.9
Verified Homeowner
Prosper, TX, on Apr 12, 2020

We had an excellent construction manager, [name removed]. He went above and beyond to make our house just right. We could always reach him and he was happy to answer any questions we had. He made a huge difference in terms of experience for us.

4.7
Verified Homeowner
Prosper, TX, on Apr 12, 2020

Working with [name removed] and [name removed]. [name removed] was amazing and knowledgeable and [name removed] was diligent on following through

4.0
Verified Homeowner
Prosper, TX, on Aug 30, 2019

Great follow up on issues that were problems with he home.

4.5
Verified Homeowner
Prosper, TX, on Aug 10, 2019

Everyone that we have worked with from [removed] has been amazing especially [removed]! He has gone above and beyond to make sure everything is right! He’s the best

4.7
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Prosper, on Oct 12, 2020

Super quick to fix any issues that came up

5.0
Verified Homeowner
Prosper, on Sep 10, 2020

I like the follow through on issues raised and that hadn’t have many to report

5.0
Verified Homeowner
Prosper, on Sep 02, 2020

[name removed] in [name removed] has been amazing and the Easiest park of building my home. He gets back to you right away and helps so much!

5.0
Verified Homeowner
Prosper, on Jul 02, 2020

The whole [name removed] team have been great during this crazy time in all our lives. [name removed], [name removed] and [name removed] have been very responsive.

5.0
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Prosper, on Feb 21, 2021

[name removed] IS GREAT...just didn't expect issues home issues.....doors, floors, cracks, etc.

4.3
Verified Homeowner
Prosper, on Dec 02, 2020

Everything has been great! Anything I have submitted has been fixed

4.9
Verified Homeowner
Prosper, on Aug 12, 2020

We have been stuck in limbo since we moved in August 2019. Some due to Covid and some due to miss management. We are trying to be understanding about this due to Covid that being said we still have unpainted and finished trim items.

3.7
Verified Homeowner