Top Homebuilder Ratings & Reviews

Shaddock Homes

Lexington

27 Homeowner Reviews Completed May 2018 - Nov 19

Overall Satisfaction

3.9
Customers' overall satisfaction
3.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

3.4

Purchase Experience

4.5

Home Personalization Experience

3.7

Construction Experience

2.7

Customer Care Experience

3.7

Home Readiness

3.5

Installation & Workmanship

3.9

Community Profile

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For 50 years, Shaddock Homes has specialized in the creation of luxury homes in the Dallas/Fort Worth Metroplex. We offer a variety of innovative and inspiring new home designs and are constantly striving to provide a level of exterior and interior craftsmanship that distinguishes us from other Dallas homebuilders.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All

Frisco, on Oct 28, 2019

It was a pleasure to interact with [removed] who was very patient and worked closely with us to make the experience great.

5.0
Verified Homeowner
Frisco, on Aug 12, 2019

Beautiful well built and designed

4.5
Verified Homeowner
Frisco, on Jul 28, 2019

[removed] did a great job at helping us out with warranty.

5.0
Verified Homeowner
Frisco, on Jul 13, 2019

Contract part was straight fwd but they did leave out a few options at the time which I would have added. The part where I had to go to all over to meet for home wiring, lighting, and design center that was a a hard process nothing is in house in one location, coming from out of state required me to extend my trips longer then need be, also to many pint of contacts to deal with which lead to miscommunication specially with what I wanted and what was put down to what the builder did. This process should be more streamlined plumbing electrical wiring etc should be presented and stated at time of contract of what comes with purchase price vs what is a upgrade. Moving into the house was good until I started to find issues which are being taking care of but something that shouldn’t have happened in the 1st place your Warrenty Dept is fabulous. dealing with [removed] the builder or site manager or whatever the title he carries was not easy zero communication if I had any questions or concerns which are the same issues I found in the house when moving in. Warrenty department ([removed])has stepped in to make sure the flaws that [removed] did with the house are corrected. I must say dealing with [removed] has calmed my anger down this is the kinda person u need in-charge of finally inspection not [removed] whom rushes at every aspect. Hoping I don’t come across any more issues which just mite lead me to sell this house.

3.2
Verified Homeowner
Frisco, on Jun 10, 2019

Sales agent was very friendly & approachable, nicely built home with a open floor plan.

3.2
Verified Homeowner
Frisco, on Jun 03, 2019

Good

4.9
Verified Homeowner
Frisco, on Mar 21, 2019

[removed] from [removed] was good

3.3
Verified Homeowner
Frisco, on Dec 22, 2018

communication and commitment to deliver

4.5
Verified Homeowner
Frisco, on Dec 08, 2018

I had very bad experience , none of the construction work is done to perfection and left half done.

2.6
Verified Homeowner
Frisco, on Oct 29, 2018

Quality

4.5
Verified Homeowner
Frisco, on Oct 24, 2018

Sales process was fine. Getting items fixed under warranty, and specifically listed on the final acceptance was a nightmare.

4.0
Verified Homeowner
Frisco, on Oct 08, 2018

Their expediency

4.9
Verified Homeowner
Frisco, on Sep 17, 2018

[removed] (sales person) nicely handled our transaction. She was able to persuade me to go for [removed] instead of Khov and [removed].

4.3
Verified Homeowner
Frisco, on Aug 21, 2018

good design

3.5
Verified Homeowner
Frisco, on Jul 25, 2018

Look and feel of the house

3.7
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Frisco, on Oct 28, 2019

It was a pleasure to interact with [removed] who was very patient and worked closely with us to make the experience great.

5.0
Verified Homeowner
Frisco, on Jul 13, 2019

Contract part was straight fwd but they did leave out a few options at the time which I would have added. The part where I had to go to all over to meet for home wiring, lighting, and design center that was a a hard process nothing is in house in one location, coming from out of state required me to extend my trips longer then need be, also to many pint of contacts to deal with which lead to miscommunication specially with what I wanted and what was put down to what the builder did. This process should be more streamlined plumbing electrical wiring etc should be presented and stated at time of contract of what comes with purchase price vs what is a upgrade. Moving into the house was good until I started to find issues which are being taking care of but something that shouldn’t have happened in the 1st place your Warrenty Dept is fabulous. dealing with [removed] the builder or site manager or whatever the title he carries was not easy zero communication if I had any questions or concerns which are the same issues I found in the house when moving in. Warrenty department ([removed])has stepped in to make sure the flaws that [removed] did with the house are corrected. I must say dealing with [removed] has calmed my anger down this is the kinda person u need in-charge of finally inspection not [removed] whom rushes at every aspect. Hoping I don’t come across any more issues which just mite lead me to sell this house.

3.2
Verified Homeowner
Frisco, on Jun 03, 2019

Good

4.9
Verified Homeowner
Frisco, on Mar 21, 2019

[removed] from [removed] was good

3.3
Verified Homeowner
Frisco, on Dec 22, 2018

communication and commitment to deliver

4.5
Verified Homeowner
Frisco, on Dec 08, 2018

I had very bad experience , none of the construction work is done to perfection and left half done.

2.6
Verified Homeowner
Frisco, on Sep 17, 2018

[removed] (sales person) nicely handled our transaction. She was able to persuade me to go for [removed] instead of Khov and [removed].

4.3
Verified Homeowner
Frisco, on Aug 21, 2018

good design

3.5
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Frisco, on Jul 28, 2019

[removed] did a great job at helping us out with warranty.

5.0
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

Frisco, on Aug 12, 2019

Beautiful well built and designed

4.5
Verified Homeowner
Frisco, on Jun 10, 2019

Sales agent was very friendly & approachable, nicely built home with a open floor plan.

3.2
Verified Homeowner
Frisco, on Oct 29, 2018

Quality

4.5
Verified Homeowner
Frisco, on Oct 24, 2018

Sales process was fine. Getting items fixed under warranty, and specifically listed on the final acceptance was a nightmare.

4.0
Verified Homeowner
Frisco, on Oct 08, 2018

Their expediency

4.9
Verified Homeowner
Frisco, on Jul 25, 2018

Look and feel of the house

3.7
Verified Homeowner