Overall Satisfaction
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Celina, TX, on Feb 15, 2025
[name removed] has built a quality home and has been helpful. The house is exactly as per specifications and [name removed] personally visited a couple of times to listen my issues and offer help. I had a unexpected visa issue shortly after booking and lost my US job. However [name removed] refused my request to return my money. However I do appreciate that shaddock did allow me a little extra time for me to renew my visa and get fresh job opportunity, come back to US and Close the house.
Celina, on Mar 31, 2025
Awesome builder, had a very good experience throughout the process. customer service also fantastic. [name removed], [name removed] and [name removed] took good care and supportive.
Celina, TX, on Nov 24, 2024
As a first time home buyer, I had no idea what was involved what was in store or what to expect. The people at Shaddock, especially [name removed], were very helpful and knowledgeable throughout the entire process. From sales to delivery, they made the home buying experience extremely pleasant. They were always available to answer any questions we had. I am totally satisfied with my new home.
Celina, on Mar 30, 2025
Great experience. The warranty team has been very attentive and answer and resolves any inquiries quickly.
Celina, on Nov 06, 2024
[name removed] explained the process thoroughly and answered all questions. The warranty team also did a curtesy 6 month follow up. Great service.
Celina, on Mar 29, 2025
The home quality, the office interactions and quick responses
Celina, TX, on Nov 13, 2024
[name removed] and [name removed] were way to work with. Thank you.
Celina, on Mar 28, 2025
Shaddock Homes are the best and they have the best people to work with
Celina, on Aug 23, 2024
It has been fantastic so far and warrant service team and customer care is quick to acknowledge the issue and fix it.
Celina, TX, on Sep 18, 2024
Construction quality is great and I am very satisfied working with [name removed]
Celina, on Mar 17, 2025
The salesperson that was previously in the office kept us in the dark during the process. We had to prompt him to set up appointments and if we didn’t ask specific questions then we would just be left in the dark. [name removed] was awesome with getting us back on track and once [name removed] took over things went much more smoothly. I just wish we had [name removed] from the get go.
Celina, on Jan 26, 2024
I liked the way Shaddock Homes has responded and fixed the issues. Thank you so much!
Celina, TX, on Aug 12, 2024
Everything was great from start to finish. All my questions were answered.
Celina, on Dec 31, 2024
[name removed] services are very proactive. They were very friendly and reachable
Celina, on Nov 26, 2024
Construction Builder did not keep up the promise to fix the items identified in the list during closing. Also did not clean the exterior walls post construction next door.
Celina, on Dec 08, 2022
[name removed] is very punctual and ensures all completed items are satisfactory.
Celina, TX, on Jun 14, 2024
I was initially upset I couldn't have the small front porch on my home, I felt that should have been known from the beginning. But once we started building & I saw progress I was satisfied. [name removed] is an amazing and very thorough builder. He cares about quality and making his clients happy.
Celina, on Aug 09, 2024
Amazing Warranty Manager - [name removed]. He understood the issue, right on point, found the root cause, got the right people and fixed it asap. Very responsive on emails, always reachable and goes above and beyond to help. Please send him a thank you note on our behalf. [name removed] and Guru [name removed] [name removed], [name removed], TX 75009
Celina, on Jun 14, 2022
[name removed] has been great and very quick to respond.
Celina, TX, on Jun 10, 2024
[name removed] went above and beyond getting some pre closing issues resolved thus ensuring that we could close in a timely manner as we were moving from out of state. He has been great on following up on some minor issues we identified. I would like to thank [name removed] for his assistance in helping us deal with moving issues that occurred secondary to a delay in closing.
MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Celina, TX, on Feb 15, 2025
[name removed] has built a quality home and has been helpful. The house is exactly as per specifications and [name removed] personally visited a couple of times to listen my issues and offer help. I had a unexpected visa issue shortly after booking and lost my US job. However [name removed] refused my request to return my money. However I do appreciate that shaddock did allow me a little extra time for me to renew my visa and get fresh job opportunity, come back to US and Close the house.
Celina, TX, on Nov 24, 2024
As a first time home buyer, I had no idea what was involved what was in store or what to expect. The people at Shaddock, especially [name removed], were very helpful and knowledgeable throughout the entire process. From sales to delivery, they made the home buying experience extremely pleasant. They were always available to answer any questions we had. I am totally satisfied with my new home.
Celina, TX, on Nov 13, 2024
[name removed] and [name removed] were way to work with. Thank you.
Celina, TX, on Sep 18, 2024
Construction quality is great and I am very satisfied working with [name removed]
Celina, TX, on Aug 12, 2024
Everything was great from start to finish. All my questions were answered.
Celina, TX, on Jun 14, 2024
I was initially upset I couldn't have the small front porch on my home, I felt that should have been known from the beginning. But once we started building & I saw progress I was satisfied. [name removed] is an amazing and very thorough builder. He cares about quality and making his clients happy.
Celina, TX, on Jun 10, 2024
[name removed] went above and beyond getting some pre closing issues resolved thus ensuring that we could close in a timely manner as we were moving from out of state. He has been great on following up on some minor issues we identified. I would like to thank [name removed] for his assistance in helping us deal with moving issues that occurred secondary to a delay in closing.
MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Celina, on Nov 06, 2024
[name removed] explained the process thoroughly and answered all questions. The warranty team also did a curtesy 6 month follow up. Great service.
Celina, on Aug 23, 2024
It has been fantastic so far and warrant service team and customer care is quick to acknowledge the issue and fix it.
Celina, on Jan 26, 2024
I liked the way Shaddock Homes has responded and fixed the issues. Thank you so much!
Celina, on Dec 08, 2022
[name removed] is very punctual and ensures all completed items are satisfactory.
MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Celina, on Mar 31, 2025
Awesome builder, had a very good experience throughout the process. customer service also fantastic. [name removed], [name removed] and [name removed] took good care and supportive.
Celina, on Mar 30, 2025
Great experience. The warranty team has been very attentive and answer and resolves any inquiries quickly.
Celina, on Mar 29, 2025
The home quality, the office interactions and quick responses
Celina, on Mar 28, 2025
Shaddock Homes are the best and they have the best people to work with
Celina, on Mar 17, 2025
The salesperson that was previously in the office kept us in the dark during the process. We had to prompt him to set up appointments and if we didn’t ask specific questions then we would just be left in the dark. [name removed] was awesome with getting us back on track and once [name removed] took over things went much more smoothly. I just wish we had [name removed] from the get go.
Celina, on Dec 31, 2024
[name removed] services are very proactive. They were very friendly and reachable
Celina, on Nov 26, 2024
Construction Builder did not keep up the promise to fix the items identified in the list during closing. Also did not clean the exterior walls post construction next door.
Celina, on Aug 09, 2024
Amazing Warranty Manager - [name removed]. He understood the issue, right on point, found the root cause, got the right people and fixed it asap. Very responsive on emails, always reachable and goes above and beyond to help. Please send him a thank you note on our behalf. [name removed] and Guru [name removed] [name removed], [name removed], TX 75009