Top Homebuilder Ratings & Reviews

Shaddock Homes

Light Farms Brenham

36 Homeowner Reviews Completed Feb 2023 - Jul 2024

Overall Satisfaction

4.4
Customers' overall satisfaction
4.2
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

3.8

Home Personalization Experience

4.2

Construction Experience

4.3

Customer Care Experience

4.6

Home Readiness

4.4

Installation & Workmanship

4.4

Community Profile

Shaddock Homes welcomes you to explore our brand-new community which features innovative designs from 1,557 to 3,000 square feet of perfect living space and priced with you in mind.





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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Celina, on Jan 26, 2024

I liked the way Shaddock Homes has responded and fixed the issues. Thank you so much!

5.0
Verified Homeowner
Celina, TX, on Jun 14, 2024

I was initially upset I couldn't have the small front porch on my home, I felt that should have been known from the beginning. But once we started building & I saw progress I was satisfied. [name removed] is an amazing and very thorough builder. He cares about quality and making his clients happy.

4.6
Verified Homeowner
Celina, on Jun 17, 2024

I like everything!

4.7
Verified Homeowner
Celina, on Jul 25, 2023

Love it!

5.0
Verified Homeowner
Celina, on Jan 02, 2024

Air conditioning not done properly

4.6
Verified Homeowner
Celina, TX, on Jun 10, 2024

[name removed] went above and beyond getting some pre closing issues resolved thus ensuring that we could close in a timely manner as we were moving from out of state. He has been great on following up on some minor issues we identified. I would like to thank [name removed] for his assistance in helping us deal with moving issues that occurred secondary to a delay in closing.

5.0
Verified Homeowner
Celina, on Jul 15, 2023

I love my house.

4.9
Verified Homeowner
Celina, on Dec 22, 2023

Prompt responses in general.

4.4
Verified Homeowner
Celina, TX, on May 20, 2024

My builder, [name removed], was wonderful. He had great communication, explained everything very clearly, and always took the time to answer all of my questions in a timely fashion. I knew that my home was in great hands and that he would make sure every detail was taken care of perfectly.

4.8
Verified Homeowner
Celina, on Dec 08, 2022

[name removed] is very punctual and ensures all completed items are satisfactory.

5.0
Verified Homeowner
Celina, on Jun 07, 2023

My home is currently less than a year old. The pipe below the kitchen sink was not sealed properly. This has led to significant water damage to out kitchen island. A third party company will begin to remove the mold and repair damaged areas tomorrow. Our kitchen will be unusable for two weeks.

4.8
Verified Homeowner
Celina, TX, on Apr 18, 2024

Loved [name removed] and [name removed]! It was a bit of a rocky rock before [name removed] arrived, but [name removed] was phenomenal throughout the entire build process. [name removed] in the Design center was fabulous as well! We just unfortunately had signed our contract while the sales office was transitioning between reps. We were still able to close on time and are so happy with our new home!

5.0
Verified Homeowner
Celina, on Jan 18, 2022

We love the quality and details that were put into our home!

5.0
Verified Homeowner
Celina, on Jun 14, 2022

[name removed] has been great and very quick to respond.

5.0
Verified Homeowner
Celina, TX, on Apr 12, 2024

We were referred to shaddock homes by few of our friends and were spoken highly of the quality and smooth home building experience. Unfortunately , the communication was next to nothing upon signing our contract.we were not informed of any status , all our email/queries to the builder/sales manager were unanswered.

2.7
Verified Homeowner
Celina, on Nov 23, 2021

It was a pleasure working with [name removed] and it has been great working with [name removed].

5.0
Verified Homeowner
Celina, on Jun 08, 2022

I mean this genuinely, [name removed] is one of the most pleasant and responsive individuals I've worked with. A customer service expert!

5.0
Verified Homeowner
Celina, TX, on Mar 19, 2024

It was good experience

4.5
Verified Homeowner
Celina, on Nov 13, 2021

Of all the employees at [name removed] that we have dealt with the new warranty rep is by far, the kindest and most understanding. He genuinely wants to do right by the homeowners and help find real solutions to issues. Prior to moving in, there were a lot of communication issues. I truly believe that [name removed] would have benefited from an assistant just to help her with the overwhelming number of homes being built. During the build process there were a lot of frustrations with items that we planned for but weren't able to get (our brick, floors, windows, etc.) In the end we settled on an exterior look that we didn't love due to the availability of brick. After almost a year, our shutters are still bleeding rust colored stains onto our white brick. We still have not had a solution that solves the problem. We have had people out multiple times but it is still an ongoing issue.

4.8
Verified Homeowner
Celina, on Mar 30, 2022

[name removed] has been great, issue is with poor quality built home

3.7
Verified Homeowner
Celina, TX, on Feb 21, 2024

1. Poor Customer Service & argumentative conversations from Builder Mr. [name removed]. 2. Home was not 100% complete during Final Acceptance from Builder. 3. Lots of issues during final acceptance meeting yet to be addressed and its more than 3 weeks now. 4. Home was not cleaned and handed over post closing. 5. Quality of Cabinets poor and frequent cracks around corners. 6. Engineered Wood Flooring has embedded shoe marks all over and appear very ugly. When asked about it we were lied by builder saying that's how the original wood flooring looks by design.

2.4
Verified Homeowner
Celina, on Nov 07, 2021

We have loved the attentiveness of the staff as well as the quality of materials used in our home.

5.0
Verified Homeowner
Celina, on Nov 17, 2021

Everything has been great. [name removed] has been great and easy to work with.

5.0
Verified Homeowner
Celina, TX, on Feb 20, 2024

All of my questions were answered promptly by [name removed], and anything that was wrong was fixed very quickly.

4.8
Verified Homeowner
Celina, on Sep 19, 2021

Builder was switched somewhere in the process and too many things fell through the cracks, by [name removed]’s own admission. That should have all been seamless on [name removed]’s part and transparent to me.

4.0
Verified Homeowner
Celina, on Nov 11, 2021

Very pro active team. They immediately take action when there’s a problem.

5.0
Verified Homeowner
Celina, TX, on Feb 12, 2024

Zero support from sales. Very poor coordination in handling the house. None from sales team was present during my closing. Glad [name removed] my builder helped through the process ( even though he was sick and doing additional job). Sales guy at light farms brenham ( [name removed] and [name removed] were least bothered ) if I closed the house or not. As builder was out sick, I got the keys from another builder [name removed] or other option provided was drop the keys in mailbox. YOUR SALESGUYS SUCK. completely disappointed with shaddock sales team

4.0
Verified Homeowner
Celina, on Jul 30, 2021

We loved working with [name removed] & [name removed] throughout our process - great team! [name removed] has gone above & beyond to continue checking on us after move in.

5.0
Verified Homeowner
Celina, on Nov 08, 2021

NA

4.0
Verified Homeowner
Celina, TX, on Sep 28, 2023

Still have lot if things need to be fixed after closing

4.0
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Celina, TX, on Jun 14, 2024

I was initially upset I couldn't have the small front porch on my home, I felt that should have been known from the beginning. But once we started building & I saw progress I was satisfied. [name removed] is an amazing and very thorough builder. He cares about quality and making his clients happy.

4.6
Verified Homeowner
Celina, TX, on Jun 10, 2024

[name removed] went above and beyond getting some pre closing issues resolved thus ensuring that we could close in a timely manner as we were moving from out of state. He has been great on following up on some minor issues we identified. I would like to thank [name removed] for his assistance in helping us deal with moving issues that occurred secondary to a delay in closing.

5.0
Verified Homeowner
Celina, TX, on May 20, 2024

My builder, [name removed], was wonderful. He had great communication, explained everything very clearly, and always took the time to answer all of my questions in a timely fashion. I knew that my home was in great hands and that he would make sure every detail was taken care of perfectly.

4.8
Verified Homeowner
Celina, TX, on Apr 18, 2024

Loved [name removed] and [name removed]! It was a bit of a rocky rock before [name removed] arrived, but [name removed] was phenomenal throughout the entire build process. [name removed] in the Design center was fabulous as well! We just unfortunately had signed our contract while the sales office was transitioning between reps. We were still able to close on time and are so happy with our new home!

5.0
Verified Homeowner
Celina, TX, on Apr 12, 2024

We were referred to shaddock homes by few of our friends and were spoken highly of the quality and smooth home building experience. Unfortunately , the communication was next to nothing upon signing our contract.we were not informed of any status , all our email/queries to the builder/sales manager were unanswered.

2.7
Verified Homeowner
Celina, TX, on Mar 19, 2024

It was good experience

4.5
Verified Homeowner
Celina, TX, on Feb 21, 2024

1. Poor Customer Service & argumentative conversations from Builder Mr. [name removed]. 2. Home was not 100% complete during Final Acceptance from Builder. 3. Lots of issues during final acceptance meeting yet to be addressed and its more than 3 weeks now. 4. Home was not cleaned and handed over post closing. 5. Quality of Cabinets poor and frequent cracks around corners. 6. Engineered Wood Flooring has embedded shoe marks all over and appear very ugly. When asked about it we were lied by builder saying that's how the original wood flooring looks by design.

2.4
Verified Homeowner
Celina, TX, on Feb 20, 2024

All of my questions were answered promptly by [name removed], and anything that was wrong was fixed very quickly.

4.8
Verified Homeowner
Celina, TX, on Feb 12, 2024

Zero support from sales. Very poor coordination in handling the house. None from sales team was present during my closing. Glad [name removed] my builder helped through the process ( even though he was sick and doing additional job). Sales guy at light farms brenham ( [name removed] and [name removed] were least bothered ) if I closed the house or not. As builder was out sick, I got the keys from another builder [name removed] or other option provided was drop the keys in mailbox. YOUR SALESGUYS SUCK. completely disappointed with shaddock sales team

4.0
Verified Homeowner
Celina, TX, on Sep 28, 2023

Still have lot if things need to be fixed after closing

4.0
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Celina, on Jan 26, 2024

I liked the way Shaddock Homes has responded and fixed the issues. Thank you so much!

5.0
Verified Homeowner
Celina, on Jan 02, 2024

Air conditioning not done properly

4.6
Verified Homeowner
Celina, on Dec 22, 2023

Prompt responses in general.

4.4
Verified Homeowner
Celina, on Dec 08, 2022

[name removed] is very punctual and ensures all completed items are satisfactory.

5.0
Verified Homeowner
Celina, on Jun 14, 2022

[name removed] has been great and very quick to respond.

5.0
Verified Homeowner
Celina, on Jun 08, 2022

I mean this genuinely, [name removed] is one of the most pleasant and responsive individuals I've worked with. A customer service expert!

5.0
Verified Homeowner
Celina, on Mar 30, 2022

[name removed] has been great, issue is with poor quality built home

3.7
Verified Homeowner
Celina, on Nov 17, 2021

Everything has been great. [name removed] has been great and easy to work with.

5.0
Verified Homeowner
Celina, on Nov 11, 2021

Very pro active team. They immediately take action when there’s a problem.

5.0
Verified Homeowner
Celina, on Nov 08, 2021

NA

4.0
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Celina, on Jun 17, 2024

I like everything!

4.7
Verified Homeowner
Celina, on Jul 25, 2023

Love it!

5.0
Verified Homeowner
Celina, on Jul 15, 2023

I love my house.

4.9
Verified Homeowner
Celina, on Jun 07, 2023

My home is currently less than a year old. The pipe below the kitchen sink was not sealed properly. This has led to significant water damage to out kitchen island. A third party company will begin to remove the mold and repair damaged areas tomorrow. Our kitchen will be unusable for two weeks.

4.8
Verified Homeowner
Celina, on Jan 18, 2022

We love the quality and details that were put into our home!

5.0
Verified Homeowner
Celina, on Nov 23, 2021

It was a pleasure working with [name removed] and it has been great working with [name removed].

5.0
Verified Homeowner
Celina, on Nov 13, 2021

Of all the employees at [name removed] that we have dealt with the new warranty rep is by far, the kindest and most understanding. He genuinely wants to do right by the homeowners and help find real solutions to issues. Prior to moving in, there were a lot of communication issues. I truly believe that [name removed] would have benefited from an assistant just to help her with the overwhelming number of homes being built. During the build process there were a lot of frustrations with items that we planned for but weren't able to get (our brick, floors, windows, etc.) In the end we settled on an exterior look that we didn't love due to the availability of brick. After almost a year, our shutters are still bleeding rust colored stains onto our white brick. We still have not had a solution that solves the problem. We have had people out multiple times but it is still an ongoing issue.

4.8
Verified Homeowner
Celina, on Nov 07, 2021

We have loved the attentiveness of the staff as well as the quality of materials used in our home.

5.0
Verified Homeowner
Celina, on Sep 19, 2021

Builder was switched somewhere in the process and too many things fell through the cracks, by [name removed]’s own admission. That should have all been seamless on [name removed]’s part and transparent to me.

4.0
Verified Homeowner
Celina, on Jul 30, 2021

We loved working with [name removed] & [name removed] throughout our process - great team! [name removed] has gone above & beyond to continue checking on us after move in.

5.0
Verified Homeowner